Thompson Creek Window Company
6th year as a Best Pick
Best Pick 2018
certified company
Based on 700+ Surveys
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Verified License(s)
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Compiled Score: star star star star star
Thompson Creek Window Company has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Our goal is 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the gutter protection system ourselves. We are completely accountable to our customers from initial call to project completion, and it's backed by over 35 years in business and our No-Hassle Warranty and Buyer Protection Guarantee"

Rick Wuest | President
Company Information
Services Offered
Thompson Creek offers gutter protection systems, siding, and replacement windows and doors. The company custom designs, fabricates, and installs its own seamless gutter system, which is manufactured in its local Maryland factory.
The No-Hassle Warranty and Buyer Protection Guarantee protects homes for up to 50 years.
Company History
The company was started in 1980.
In 2016, Thompson Creek Window Company was ranked seventh on Remodeling magazine's list of the 550 largest replacement contractors in the US. Additionally, the company was named a 2014 Dealer of the Year by Window & Door magazine for Excellence in Community Service. Thompson Creek is also an EPA Lead-Safe Certified Firm.
Additional Information
According to Thompson Creek, its seamless gutter system prevents leaks and is guaranteed never to clog or pull away from the home.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

“I liked the whole process. From the beginning, the representative came over and told me how to do the work and when he would do it. Everything was perfect. They did gutters for me. Actually, they did siding about a year ago. I would grade the overall experience A.”

“They showed up on time, they did good work, and they cleaned up afterward. They put gutters on our house, and kept us informed on what was going on. They get an A+.”

“I just felt like they were very professional. They did my gutters. I would grade them A+.”

“I liked the knowledge of the sales rep, the speed of the installation, and the ease of the whole process. We had the maintenance-free gutters installed on our home. I would grade them A+. I've already recommended them.”

“I liked the quality of work. They provided new gutters for me. They're A+”

“It was great, excellent. The young man that came, he knew so much about the business, just to explain it very well and everything, and I decided right then that I would use him for my business. I found out that my son has had windows put in his house by them, so I knew then that I could trust them. Really nice experience knowing them. I would recommend them to anyone. They did gutters on my house. They did A+ work. They came and checked on it after they did it, asked me if I was satisfied and if would I do it again, and I said I would.”

“They are very good at what they do. I had gutters put on the house. I liked their product. I thought it was a superior product, altogether, and they were very good about it. They showed up on time, did what they were supposed to do, and didn't make a mess. I was real happy with it. They did rain gutters on the house. I would grade the overall experience A+. Their customer service was great. I needed them to come out and check something out on it. They came right out the next day, and the guy talked to me about it and explained things and what I could do about it. I was real happy with it. They showed up when they said they were going to be there. I couldn't ask for a better contractor to do any work for me.”

“They delivered the thing on time, and the people communicated. Since I'm a woman, I was afraid they would send some men, but they sent me a woman to talk to, and she explained to me how the gutter's done and showed the windows, so they did a good job. The supervisors came and checked everything, and the workers were nice. So, I didn't have any problems with them. This time they did the gutters for me. I would grade them A+.”

“They did a very good job. They did my gutters in the back. I liked the fact that it only took one day. My wife was very pleased with it. I would grade them A+.”

“They handled their work nice. They gave us gutters. I'd give them an A+.”

“They put gutters on our house. They showed up on time. The price was as per contract, and they finished very quickly. They earned an A+.”

“They were professionals all the way in everything they did, their quote and everything. They replaced all of my gutters all the way around. They get an A+.”

“I liked the quality of the product. Excellent service. They did siding and gutters for me. I rate them A+.”

“They are great. They worked fast. Their work was just perfect. I can't say enough about the materials and the people working there. They did siding and gutters for me. They're A+.”

“I liked that they followed up to make sure that we were happy with the work. The program manager came out twice. We got the leaf guard gutters around the house, and the window in the bathroom replaced. They're A+. I've already recommended them to three different people.”

“They were easy to get along with. They explained things well, and they came out and did exactly what they said they were going to do. They've done my windows, they've done my gutters, and they've done my doors. They get an A+. I have no problems with them.”

“Very positive. I love Thompson Creek. They come out and they check, and if it's not right, they are there the next day to fix it. And it's American made, which I love. We just love Thompson Creek. They put in two patio doors, and they did the gutters and the wrapping so that I don't have to paint anymore on top of the roof, and all new gutters with the leaf thing that you don't have to clean your gutters. If I had any more work to do, it would be with Thompson Creek. They get an A+ on politeness, cleanliness—it was a good experience.”

“Everything went pretty well, pretty much as planned, so I didn't have any gripes about it. They did gutters for us. I'd give them an A. They did very good work, they were punctual, on time, and did what they were supposed to do.”

“I had no problem with them. I had some work done, and I was satisfied. I had some gutters put on. I would grade the overall experience A. They did wonderful work. I had no complaints. I had no problem, none at all.”

“I liked that they were very outspoken—speaking directly and making things clearer. I had gutter guards. I would grade the overall experience A.”

“I remember being very pleased. I got new gutters. I would grade the overall experience A.”

“It was OK. They did my gutters. I'd give them an A.”

“Quality-wise it was positive, and service was positive. In general, it's all positive. They replaced the gutter for me. They get an A.”

“The crew came when they said they would, did the work, and cleaned up after they left. They did a good job. I had gutters installed. I'd give them an A.”

“The initial consultation, the person who helped us figure out what we needed, she was very friendly, and when we gave her adjustments or sort of adjusted our wishes, she was very receptive to that. Additionally, I felt as though she really listened to what we needed and was able to respond with an appropriate level of service. We had some gutters put in. I'd give them an A. The gutters are working perfectly. I remember them being thoroughly punctual.”

“They came and showed us what they were going to do. Then they came when they were supposed to come, and they did what they were supposed to do. They did our gutters for us. I'd rate them A. We didn't have any complaints.”

“They did a fantastic job putting in my new gutters, cleaned up after themselves and everything. They're A-grade.”

“They did a very good job. They did it in the time that they said they were going to do it. They put new gutters on our house. Overall I'd give them an A. Some of the gutters fell down. They were on the ground, and they took away all that stuff.”

“They did both of our homes. They put gutters all around, replaced every gutter, and put leaf guards on top of the gutters. I'd give them an A.”

“They did great work. They did great work on my gutters. I would grade the overall experience A. They did excellent work. Everything was good, and I've recommended them to people already.”

“They did gutter installation a year ago, and I have no problem at all. I would grade the overall experience A. They did a great job.”

“They did the gutters and guards. I'm fine with them. I'd rate them A.”

“They got the job done. They put a gutter on the side of our house to match gutters that were previously installed on my house. The only one that I didn't have replaced fell off, and it didn't match, so I called them out, and they came and did it. I would give them an A.”

“They had a very good process for communicating, both from the standpoint of the initial sales interaction, and all the way through the implementation of the service. They replaced our gutters. I would grade the overall experience A. We haven't had any problems that I'm aware of. They followed up to see how the service was. Also, from a workmanship standpoint, they cleaned up after themselves. I think we had to reschedule.”

“They just did a good job on the gutters. So far, they are working fine. I would grade the overall experience with an A.”

“They were clean and really fast about getting the job done. They installed new gutters for us. I'd give them an A.”

“They were very helpful, courteous, met my needs, friendly. They did gutter work for me. I'd give them an A.”

“I liked their work. I liked their professionalism and their product. I had gutters done and a patio door put in. They get an A.”

“The first thing they did for us was put in a front door, and it wasn't easy, but they stuck with it and did an excellent job. They did three windows for us. They also did gutters for us. They earned an A. They are very experienced. They know how to do it right.”

“They did what appears to be quality work. They did windows and gutters for me. They get an A.”

“They were responsive, and they were accurate with their estimates. They've done a bunch of work on my house, windows, doors, gutters. I'd give them an A.”

“I liked that they are organized, friendly, good quality. They did our windows, our siding, and our gutters. I'd give them an A.”

“Thompson Creek Window Company's customer service and workmanship were impressive. Their installers worked diligently and ensured that the work areas were left clean when the job was completed. I was very pleased with the outcome—A.”

“They did an excellent job with our new gutters. They are the highest quality, and the crew was very professional from start to finish. We would be happy to hire Thompson Creek to do more work for us in the future.”

“The installer really knew what he was doing. He did a great job, and I like our new gutters.”

“Incredibly impressed with Thompson from start to finish.”

“They were friendly, courteous, reliable, and the quality explains it all—great to do business with.”

“Excellent all the way around. They stick to the words they give you from day 1!!”

“Best work I have ever had done.”

“We purchased windows several years ago from Thompson Creek. We were very happy with the product quality of work and the company as a whole. Because of this there was only one company I would use for our siding and gutters that being Thompson Creek. Once again from the initial sales person, contact person, quality of product and installation was very professional work completed on time and the yard was cleaner than before they started. I have and would highly recommend this company.”

“Carlos and his crew were excellent!”

“Installers were excellent.”

“Very satisfied with Thompson Creek professional services”

“Thompson Creek does a good job. They come when they say, complete their work, and clean up after themselves. Much better than most places I have dealt with.”

“We couldn't ask for a better.”

“Very efficient and easy to work with. No muss, no fuss! I wouldn't hesitate to use them again.”

“Our recent experience with Thompson Creek was positive from the initial work with the sales representative through the company and job managers and finally with the installers. When a small concern arose, Thompson Creek was quick to remedy the situation and now everything is just how we expected it to be. Thanks for a very good experience.”

“The crew arrived on time and were very professional. Making sure that they were careful not to damage anything. They must have worked together for a while because they knew just what they had to do.”

“The work was done on time and executed as promised.”

“This was my first time using Thompson Creek. They put new gutters around the house. I liked the work they did, the timeliness of the work, and the fact that they cleaned up afterward. I also liked the quality of the work that was done and the follow-up they did to make sure that I was satisfied. If there were any issues, they would be there to resolve them. There was a concern that was brought up to them in reference to icicles being on the gutters in the wintertime, and they were willing to come out and knock down icicles if that was the case. All I had to do was give them a call. Basically, their customer service was very good. They're an A-grade company.”

“They did gutters all around the house, and I just like the way they were put up. The workers were friendly, and it was very nice. They cleaned up after themselves after they had done the job. They get an A grade.”

“I liked that it was quick and organized. Everything was neat, and they were here on time. They did gutter installation all around the house. I would say they're an A-grade company—I have no complaints.”

“I liked their product, their salesperson, and the people that actually installed the product. They did new gutters in the front. Thompson Creek gets an A.”

“They showed up on time, and I haven't had to touch my gutters—that's always good. They cleaned up after themselves pretty well. They did a good job, and they left the house in good condition. We have a low house, so we needed the gutters in the front and the back. They're all around the house. They get an A. I didn't have any issues with it.”

“They were on time, and they stuck to the schedule. I used them for gutters, and it was a good experience. I chose Thompson Creek because I've used them before. They're an A.”

“They installed gutters. There were two crews, and they called to verify time and set up arrangements. The first crew came in and did their job. The second crew came in and did their job, and then they did a follow-up when they were finished. Somebody referred me to them. I would give them an A.”

“They'll do what they say, and they clean up after themselves. They put in new gutters, the kind that keeps the leaves out and stuff like that. I also had to have a window installed; it had to be a minimum of three or four, but they were willing to do the job. I believe they put shutters on, too. I didn't have any issues. An A grade would be the way to go with Thompson Creek.”

“It was great. I liked the quality of work and the quality of all the materials. They replaced some frames under the windows, and they also replaced the gutters with new ones. I think they're an A-grade company.”

“I had Thompson Creek install windows and doors. I liked the work they did, so I had them come back and install some gutters as well. I liked the care and attention to detail. They made sure that I understood the operation of everything that we had installed, and they were interested in any questions that I had. We just had a really good customer-client relationship. I would say they're an A.”

“Thompson Creek did our gutters and windows, and their quality of work was excellent—an A+.”

“Thompson Creek replaced the gutters, and I would say they were an A+.”

“The quality of work that Thompson Creek Window Company does made my experience positive. That's why we went with them again. We had all of our windows done, and then we just recently decided to have the gutters done. The time frame the work was finished in was excellent. The cleanup was perfect. What stood out to me is that the crew was very professional. I would give them an A+.”

“Thompson Creek did work for me. We had the gutters replaced, and then we had six exterior windows replaced. The quality of their work was excellent. The technicians were very professional and quick. We weren't inconvenienced at all. They were ready to work, and there were no questions, and everything was handled very professionally. They didn't leave any debris or anything for us to clean up. We just looked up in wonder at the beautiful windows that no longer leaked. We haven't had any issues since then. I would rate them as an A.”

“They put gutters up. I thought it was great, excellent, outstanding—all the good things you can think of. They were on time, and they just did quality work and follow-up. I would grade them A+.”

“I have no problems at all with the work Thompson Creek did. It's great, and we love it. They put the gutter guards in, and I was quite satisfied with everything. Everything was excellent. I would recommend them.”

“Thompson Creek Window Company did a great job—everything's perfect. They did gutters, and the quality of work and the workers that came out were great. They were awesome. They get an A+.”

“They did gutters for us and did a fantastic job. The guys that installed them were very good, and they're very courteous. The technicians were knowledgeable experts. I'd rate them as excellent.”

“Thompson Creek did some gutter work. I'm totally satisfied with them. I'm going to call them again later on and get them to do some work—probably some siding or something later on. They put up new gutters all around the house. They cleaned up everything. As a matter of fact, they ran into a slight problem while they were doing it. The guy called another guy's superior, they came out and made adjustments, and the job went smooth. If I hadn't told them about the little situation, he wouldn't have even had to call the other guy, so I was impressed. I have no complaints—A+ grade.”

“They did work for me in the past. We were very, very happy. I liked their customer service. I love the quality of work. They did new eaves and gutters for us. Everything has held up perfectly. I would give them an A+.”

“I had a great experience with them. They replaced our windows and put up new gutters. The quality of the work was fabulous. I would recommend them. I would say they're an A+.”

“Thompson Creek has done quite a bit of work for us. They've done doors, windows, and gutters. The quality of work was excellent. It couldn't be better. I would absolutely recommend them. In fact, our son has had work done, and our neighbors have had work done. They're A+. They're top-drawer in everything.”

“I used Thompson Creek Window Company a while ago. We called them, and we wanted an estimate for the windows and the gutters. We decided at that time to go with the gutters. They've been up on the house, and I haven't had to touch them or even think about them. I look up at them and go, 'That's awesome—they're still working.' They finished the job in a reasonable amount of time. I would give them an A+ grade.”

“It was a good experience. Thompson Creek did gutters on our house. They did it very quickly. I think it was right after that that we had a major rainstorm, and that took care of everything—we haven't had any problems since. It was great. Everything was running right as soon as they put them up. I would recommend them. They were absolutely perfect. They were up, and they were out. It was A+ work. Everybody that was involved was also very good, and again, if I had to put something else on my house, I'd certainly consider them number one.”

“They did work on the gutters, and they're fine. I give Thompson Creek the highest grade—A+.”

“I used Thompson Creek Window Company. I liked their product and that they were very organized. The work was finished in a very good time frame. The quality of the work was excellent. The workers were very good. They put in gutters and downspouts. I would give Thompson Creek an A+.”

“I used Thompson Creek. They did gutters. They did two jobs for us. They did one, and then a couple years later, they came back and did another one. The workers were very professional, very neat. They handled the job well. They were here when they said they would be here. They called and kept us posted on it. It was a real good experience. I would give Thompson Creek an A+ grade. What was really fantastic about them was that with the first gutters we had, we had a severe winter that year, and they came down because of a snowstorm to make sure that they held up.”

“I used Thompson Creek Window Company. They did the job that we contracted them for. It was supposed to allow us to not have to clean the gutters. It has held up and done what it was supposed to do—we have made it through a fall, winter, and spring without cleaning gutters. That, to us, is marvelous. I would give Thompson Creek an A+.”

“I used Thompson Creek. They did gutters. The quality of the work was perfect. I would grade them an A+.”

“Thompson Creek did some work for me. They're very good. I have no problem with them. They showed up on time and responded to my initial request in a timely fashion. They knew what they were doing. They put gutters on for me. They were very good. We have no problem with them. It's a good product—very, very good. I would highly recommend them—I have. I had a couple of my neighbors ask me about them, and I recommended them. They like them. A+ all the way across.”

“We thought they were very reputable, so we had our gutters and downspouts replaced. The cleanup was perfect. Everything was cleaned up right. I would definitely use them again. I'd give them an A+.”

“First off, they did some gutters on my home. They were very prompt and professional. The work was outstanding. I'm very happy with the product. I plan on using them again. I would rate Thompson Creek an A+.”

“They put gutters up all the way around the house. Their customer service was excellent. I would recommend them to a neighbor. I would give Thompson Creek an A+ grade.”

“Each person that came here was very polite and answered all my questions. When they did the work, it was perfect. It was cold as blazes, and those guys put gutters and downspouts on the back and the front of my house, and they did good work. I would rate them A+.”

“The quality of the work was excellent. You get excellent service with Thompson Creek Window Company. No complaints—A+.”

“I have a lot of oak trees at my house, and this is the time of year when pollen comes pouring down from them. I don't have to go up on my roof and empty the gutters out of all the pollen because of my Thompson Creek gutters. The cleanup was great—there wasn't anything left. The customer service was excellent. I would give them an A+.”

“Thompson Creek did a good job. They put up gutters. I'd give them an A+. I would recommend them. The quality of the work was excellent.”

“Thompson Creek put the new gutters on our home. The quality of work was excellent. I'd give them an A+.”

“Thompson Creek did gutters for us. Everything was excellent. The technicians explained everything to my husband quite well—what they were doing and how efficient it would be done, step by step. They were very courteous, and they were very neat about cleaning up after they'd done everything. We had nothing but a totally positive experience. I believe we got a warranty with the gutters. I'd give them an A+.”

“They put in a complete gutter system on our house. The overall quality of the work was excellent. The cleanup was very good. They finished the job in a reasonable amount of time. I think it's a great product, and they were very professional in their installation, so we didn't have any issues at all. We thought they were excellent, and we haven't had any problems with the gutters—everything's so far, so good. A+.”

“They do beautiful work. I like their salesman—he had a good pitch—and I'm enjoying stuff that looks good now. They put in new gutters in 2012. They're very professional looking. They fixed little spaces up on my roof. They're very personable. They did a good job, did it in a timely manner, and I couldn't say anything bad about them. They're great. I would give them an A+.”