Shiner Roofing, Siding & Windows
6th year as a Best Pick
Best Pick 2018
certified company
Based on 597 Surveys
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Compiled Score: star star star star star
Shiner Roofing, Siding & Windows has received 5 out of 5 stars (A-rating) based on 597 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Shiner Roofing, Siding & Windows has a three-decade track record of providing Northern Virginia, Maryland, and Washington, DC, residents with professional, superior workmanship and the most courteous customer service around."

Kevin Shiner | President
Company Information
Services Offered
Shiner installs gutters, gutter guards, siding, doors, windows, skylights, sun tunnels, and attic insulation. The company also replaces and repairs asphalt shingle, cedar shake, metal, slate, flat or membrane, and synthetic roofs.
Shiner offers a 100 percent customer satisfaction guarantee.
Company History
The company was started in 1981.
Shiner is an EPA Lead-Safe Certified Firm, a GAF Master Elite Roofer, and a CertainTeed SELECT ShingleMaster.
Employee Information
Employees undergo background checks.
Additional Information
Shiner offers K-style and half-round gutters in many colors of aluminum as well as plain and zinc-coated copper. Shiner also installs built-in or box-style gutters and LeafX gutter covers.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

“I had hail damage done to my roof. Shiner had installed a roof on my house almost 25 years ago, and everything was absolutely fine. There was one area where I had added on. When they did the roof, they didn't properly handle the roof gradient where the two sections joined together. When I called them, I had a little bit of a leak, and when I called them, boy, they had a guy out there the next morning, and he spent the whole day working on it making sure it was absolutely right—sprayed the hose on it to make sure that everything was OK. I was very pleased with the responsiveness. So when I had the hail damage at my house, I called them to have them come look at the damage. My insurance carrier sent a representative out, and believe it or not, they and Shiner came up with the same figure, so it was very, very unique. I decided to upgrade some of the plywood. I went from half-inch to three-quarter-inch on the plywood, and then I wanted to go to architectural shingles, because frankly I didn't want to have anything more to worry about with the roof for as long as I'm alive. They did a job, and it was just terrific. They were very careful, they were very cooperative, and they cleaned up every day when they left, so I have a lot of regard for them. They did the gutters. I went from those smaller gutters to a five-inch gutter, and it works a lot better. I've got three large trees around the property, so I had them put the gutter guards on as well, and that's worked very well. And then I had a section of the extended kitchen where the siding that they put on—my basic out is lead wood that unfortunately an owner before me had completely painted, from just about the tip of the roof to the foundation, all white, so with the redwood being a little bit soft, it was not worth taking a risk of blasting it to get all the white off when I moved in. When I built the extension out on the kitchen, I had the contractor obviously put new siding on to try and match up to the other, but it turns out that it was kind of a push board, and it started to deteriorate about a year and a half ago, so I had Shiner come and do a replacement of about eight pieces of siding to get rid of the stuff that was being damaged by the weather. They did an excellent job. They sent out a guy that was truly a carpenter, and they did a very nice job. They're an A+. Right on time, every day. They were referred to me by my daughter, and they've been very happy with everything Shiner did for them too. I've found her recommendation to be very, very good. Kevin Shiner is very quick to respond, so you can trust that from the top down, he's building up an epic system in his company that I think is probably the best in the business, maybe equal by some, but it's certainly right at the top level.”

“They've been very responsive, and their work was really high quality. It was roofing, siding, and gutters. I'd grade them A+. Everything they've handled has been really good.”

“They came when they said they were going to come. Their work was very good. They cleaned up after themselves. We're a busy household, with a dog and all, and that wasn't an issue at all. Everything worked great. They were done when they said they were going to be done, so we're just overall very pleased with the experience. They provided gutters. They get an A+ grade.”

“They did all the work perfectly fine. There were no issues. This was gutter work. I've had roofing, and I was happy too. I'd give them an A+.”

“I liked their customer service. I liked that they called me before the job was started to make sure I knew exactly what was going to happen. They called me during the work to make sure I understood what was going on, if I had any questions, and they called me after the work. They confirmed—they were just communicating so well. I think that's amazing. They did a complete roof replacement and gutters. They deserve an A+.”

“They showed up when they said they would, they did an excellent job, and they completely cleaned up after themselves, so it was so easy. They did roof repair and gutter repair. I'd give them an A+. I've already recommended them to other people.”

“They're the best. I've recommended them to other people. They did my gutters last year and the roof about six or seven years ago. They did A+ work.”

“They did the complete job, end to end, everything from the contracting, the estimating, doing the work, cleaning up afterward. Top-notch business all the way around. I've hired them to do several things, everything from gutter un-jamming to flashing repair to roofing, so I call on them a lot. They're A+. I've recommended them already.”

“They're real professional. Follow-up on anything I had maybe questions on, or there were a couple things afterward that I thought needed to be cleaned up, and were quick to jump on that and wrap it up. Looks great at the end. They actually did the full roof, replaced the roof, did some of the gutters, and a little bit of fascia board in the front of the house. They earned an A+. I've already recommended them to people.”

“They did a great job. They put up gutters. They kept us informed on what was going on, they kept with the time schedule, and they kept with the estimate. They were good. They left some nails in our yard, but I guess they always do when they're doing gutters. They get an A.”

“They did an excellent job. They put on a new architectural roof, some new gutters, and a new picture window. They showed up on time, were professional, offered quality work, and they cleaned up after themselves every day. I'd give them an A.”

“They did gutters. I'd give them an A+.”

“They did some gutter repair for me. They responded very quickly. I'd give them an A+.”

“They're prompt, they give a good estimate, and they completed the job in a timely fashion. Very predictable. Quality work, and I've been happy ever since. They put in some gutters. They get an A+. Very likely to recommend them.”

“I can tell my husband was generally happy with them. They did some gutter work for us this year.”

“I think both the interactions with the company's representatives, explaining the work and so forth, and then the actual work that they did made it a positive experience. They get an A.”

“They just did the job that I asked them to do, they did it well, and it solved the problem that we were having. I had some new gutters put in that needed to be put in because we were having a water issue. I'd give them an A.”

“This time it was gutters. I liked everything. I mean, they were prompt, they picked up, everything was right on time. I didn't even have to be home. I'd give them a ten.”

“Trustworthy, on time, and responsible. Last time was a gutter replacement. I'd rate them A.”

“They were very complete in the estimate with a detailed description of what he thought the problem was and how he was going to repair it. They scheduled the maintenance in a timely fashion. They reliably showed up, they did a good job, and they fixed the problem. They did two things. They replaced some gutters, and that was not a big deal. We also had a leak in the roof that was emanating from some exhaust system in the roof or something, so I would never had been able to determine where the leak was coming from, but they diagnosed the problem and fixed it. They did a good job. I'm going to give them an A.”

“They were straightforward about the price, they showed up when they said they would, they did the work beautifully, and they cleaned up after themselves. They did roofing and gutters. I'd give them an A+, and I'm not an easy grader. I already have recommended them, and they did a job for my in-laws.”

“From the presentation to the final cleanup, everyone with Shiner was great. The final product is beautiful and exactly what we envisioned—A+.”

“We are very pleased with the job they did with our roof and gutters. The workers were very hardworking and did an excellent job. We highly recommend them to anyone that needs a roof or gutters installed—A+.”

“They're an awesome company with excellent customer service.”

“Shiner Roofing, Siding, & Windows did an outstanding job, and the job was performed on time.”

“The estimator was prompt, clean-cut, well-spoken, and very professional. Written communications were acknowledged and responded to promptly. The work was done and done properly.”

“They did roofing and gutters. Our salesperson, Dave, was excellent because he knew what he was talking about and worked with us on a very detailed job.”

“They installed new gutters and downspouts. They had a very knowledgeable salesperson, and the crew did a great installation job.”

“Shiner essentially did a total roof replacement with standard 30-year asphalt shingles on the main part of the house, the two bump-outs, and the front porch roof. They also replaced our existing gutter system with six-inch aluminum gutters. They replaced the underlying roof sheathing on much of the roof as well. Overall, the experience was very positive. They were fast and efficient, and their sales rep was very reachable and communicated well. The workmanship overall looks good, and they acted quickly to correct a small leak in a window near one of the bump-outs that may or may not have been indirectly caused by their work. The gutters don't necessarily all go where I'd like them to go, but that was necessitated by the slope of my roof, and they were clear about explaining that.”

“They replaced the old gutter system with a higher-capacity screened system. It was good work, timely performed, and with follow-up to correct a minor problem.”

“They did gutter and downspout replacement and gutter covers. Shiner gets someone out to the house quickly after you call them. We used to get estimates from other companies, but now we do not bother with that—we go straight to Shiner.”

“Shiner removed our existing gutters and installed new ones. We really thought the salesperson was knowledgeable and looking out for our best interests. The quality of the workmanship was very good as was the speed of the job. I was very happy with my experience.”

“Shiner replaced the entire roof and the gutters. They were very responsive to issues and had excellent workmanship.”

“Shiner installed gutters and downspouts. They completed the work two weeks earlier than anticipated. They were courteous. They were very professional.”

“They're spectacular. They replaced a window that was leaking, but they had previously done work. We call them back because they do good work, and they show up on time. They get it done, and I like the technicians they send out. They do an A+ job.”

“Shiner was always on time and courteous. They did an excellent job, so I would give them an A.”

“They did great, and we're very pleased with it. They stuck to the quote, they came when they said they were going to come, and they did good work. I would recommend them, and I would give them an A.”

“I was very happy with Shiner's service. The technicians were good, and everything is still holding up pretty well. I'd rate them as an A.”

“Shiner came when they said they would come, and they did the work. They did a good job. I would recommend them, and I would give them an A.”

“Shiner installed gutters all the way around my house. They did the whole house in one day, and they did a good job. I've used them a couple of times before. I'd give them an A.”

“Shiner installed gutters for us, and the men who did the work were polite, clean, and nice. They worked hard and did a good job. I've been pleased with it. They get an A.”

“Shiner did gutters and roofing. The workers were excellent. The entire company is good—they're A+.”

“I've used Shiner three different times. They're excellent. They're on time, they schedule the work quickly, and they do a great job. I'd give them an A+.”

“Shiner's service is great. We really enjoyed them.”

“Shiner did roofing repair and replacement of a gutter. They were professional, they got done what they needed to do in a timely manner, and they worked with me. The cleanup was perfectly clean. I had narrowed it down to two or three people, and they were the best ones. They called me back, they were on time with their estimates, and they weren't messing around with, 'You sure you don't want this? You don't want that?' They knew what the situation was. I told them straight up, 'This is what I got. Can you or can't you work with me?' And they were willing to work with me on everything. It would be A+, definitely.”

“I thought Shiner did a real good job. They put on a new roof and gutters and replaced some of the wood in the roof. They showed up when they said they were going to show up to give me an estimate. They gave me a start time, which was within a couple days, and they gave me an ending date when they'd be finished. They absolutely respected all of those dates—I was really impressed. I'll have to give them an A+.”

“They did a roof, skylights, gutters, and some attic insulation stuff. They did it when they were supposed to, and they were very quick and efficient. They did a nice job and dealt with issues that came up. The quality of the work was very good, and the cleanup was fine. They finished all of the work in a reasonable amount of time. I chose Shiner over other companies because they were from our neighborhood, and a lot of people had used this roofing company. They've done probably half the roofs in our neighborhood. I would use them again if I had the need. I'd give them an A+.”

“They replaced the roof, added venting around the heat, and also installed gutters. They were able to communicate, and I could get in touch with the sales rep and the construction team whenever I needed. The response was quick, and they answered all my questions and took care of everything as needed. Everything looks great—it looks exactly like what we wanted. A+.”

“Shiner did some work for me in the past. They replaced the downspouts and the gutters, and another time, they replaced the entire roof, and then another time, they replaced some flashing. It's holding up great. We were happy with them. They were on time, they did the job well, and they were clean. They were very professional and reliable—A+. The time frame was always what they promised.”

“Shiner installed gutters for me. They did a good job. They were on time and did exactly what they said they were going to do. They charged me what they said they were going to charge me, and the product looks like it's working the way it should work, so that's what I expected. The time frame the work was finished in was fine. They did fine cleaning up—nothing was left behind. The workers were friendly, courteous, and efficient. I'd give them an A+.”

“They did some gutter work, and they did exactly what was expected. I think they did some minor roofing-related stuff as well. I felt like they were able to do that job for me in a timely fashion, and I would consider using them again in the future, if I had a need for any additional services. I felt like they cleaned up well after their service. I would give them an A.”

“Shiner did the roof over the house and over the garage, and they put on all new gutters and downspouts. We thought they did a really good job. They were here when they were supposed to be, and they cleaned up. I'd say they were an A.”

“Shiner did exactly what they said they were going to do on time and quickly. I got what I expected to get. This was my first time using them, and I would give Shiner an A+.”

“Shiner Roofing did the job very well. They were very flexible and accommodated us, and they cleaned up professionally. They installed gutters and replaced the roof. They approach the work professionally; they're among the best for this kind of work. I'd have to give Shiner an A+.”

“Shiner replaced the gutters and some downspouts and installed gutter covers. They did a great job. Everything's working the way it's supposed to, and the cleanup was really good. We couldn't even tell they were there. I'd give them an A.”

“They were very professional. The work was done in a really timely manner, and they cleaned up afterward. It couldn't have gone better, frankly. We were very happy with the way we were treated throughout the entire process. They did a terrific job. I'd give Shiner an A+.”

“It was a gutter problem; the gutter had come away from the roof of the house. They came over, put it back together, and fixed the roof. When the water drains down, it does not go in behind the gutters—that's what they did. They've done my roof twice, my addition once, and almost all the gutters, so they're a good company. I trust them, and I'd recommend them to someone else. I give them an A.”

“Shiner Roofing is great. They did gutters and a little bit of roofing repair—just a patch. Their service was excellent, and the quality of their work was excellent. The workers who came out to do it for us were excellent, too. I didn't have any communication problems with them at all, and they cleaned up after themselves. I would use this company again in the future; they were just here today, actually. I give them an A+. They're a good company. I'm happy to help them.”

“We have used Shiner Roofing. We had some gutters put in by that company. The gutters are doing great. I would use them again.”

“Shiner Roofing did gutters, and they were good. The quality of the work was very good. I was at work, so I didn't actually see the workers, but they did a good job. I'll probably use them again for another job. They got my recommendation. I would rate them an A.”

“We used Shiner Roofing recently, and they were very good. We had gutter work—replacing rotting wood. My mom had the gable vents replaced too, and they did a very good job.”

“They did our gutters and roof. They replaced the gutters three years ago, and then they just came back after the snow this winter and had to replace the gutters on the back and side of the house. The work was great, excellent, and they cleaned up after themselves very well.”

“The quality of work with them was very good when they replaced out gutters. They were very good, and they had a good reputation. They were prompt as well. I would give them an A.”

“They did gutter work also. Their cleanup was good—you wouldn't even know they were here—and they did everything in a good amount of time. They were good.”

“They put on a new roof and wider gutters with covers. I was very pleased and recommended them to two neighbors, and they also did their roof. The quality of work was fine, and the cleanup was fine also. I give them an A.”

“They're a reputable company, and they're very good. I would use them again sometime. They replaced some gutters along the one side of the house, and it was good. They were prompt with their services. They finished the job for me in a timely manner. I would say they're grade A.”

“We had a good experience with Shiner Roofing when they did the roof. Customer service was good. They've done gutters and the roof for us. They even came here when we were overseas, and they fixed some leaks. They finished that job up in a reasonable amount of time. I would give them an A+. We don't have any problems.”

“They replaced gutters, and it went excellently. They were very good. They showed up as scheduled; it was very timely. I would use them again. I've already used them twice because I liked them the first time. I would give them an A.”

“Shiner was great. I believe they're the ones who came out and did all our gutters. It was during a big snowstorm, and we couldn't get anybody to come out. We couldn't get the people who did our roof to come out and help with it because they fell down during one of those big snowstorms, so I called Shiner. When I called, they were so friendly on the phone, and they showed up when they said. They're just really nice and helpful and willing to do the work. If I'd realized, I would've used them for the roof. They get an A+.”

“Shiner just got done putting the gutters on around my house. Last year, they redid my chimneys. Both times I've used them, it was a good encounter. When they did the work with the gutters, I didn't have any problems with water collecting afterward. Everything was perfect.”

“It was great. They put gutter guards on, and they put a new roof on before that. It was a section they needed to put a metal sheet on to cover the wood. Then they checked my chimney to see if there was earthquake damage. They found a little, small, tiny crack, and they fixed that for me. It was outstanding. It was very good, very good. I'll give them an A.”

“Shiner did our gutters, and they do other things for us; they do roofing and all that, too. They were very good.”

“We had gutters done, and it was a good company. I think their quote was right on the money. The experience was very good.”

“The subcontractor that did the gutters and roof did a very good job. They also put in some oversized gutters in for us. They didn't do a tear-off; they laid shingles on over the original roof. They were great with cleanup.”

“They replaced our roofing, our shingles, and some sheeting on the roof in one job, and in the second job, they repaired and sort of realigned the gutters and downspouts. Then, in a third job, they came back and updated some of that downspout work, so we've been very satisfied with them. It was very high-quality work, and they finished the job in a timely manner. I am from a family of contractors, so I know enough about it to appreciate the sales work they do with the estimate on the price. I also think it was done quickly, efficiently, and courteously—everything you're looking for there. They had a nice range of samples to share with us. They were really good with my wife, who doesn't know much about it; they kind of talked her through things. They provided references and encouraged us to go out and look at roofing jobs that they had done, and we talked to at least one former customer, and he was very satisfied. Then they just staged all the material and basically, in two days, had completely done the work—and we have a fairly large house. With the gutters, they came out, and they took a look at it. They analyzed what was wrong, and instead of selling us gutters, they did a much less expensive sort of rehanging of those gutters and downspouts in one area that completely solved the problem. They could've easily sold us new gutters, but they didn't, so I think I just like the level of trust and honesty on the work. I would give them an A grade. I would reluctantly do that for most companies, but I'd do it with confidence for them—very good.”

“We’ve used Shiner for a lot of things. The last occasion was gutter replacement. The attention to detail and follow-up of their installers really stands out. When they do the job, the job is done right. I’d give them an A.”

“Shiner Roofing is the best. I wouldn’t go to anyone else. They did our gutters and downspouts, and I was amazed—it was a beautiful, professional job. I had them come back and do the aluminum siding. We’ve been using them for years. I’ve seen other companies in this neighborhood, and they outshine them all. They’re a very impressive company.”

“We’ve been using them for many years. They’re reliable, they’re honest, and they do a good job. Last time, we had storm damage, so they did part of the gutters, and they put some new fascia on the roof. The quality of their work was excellent. I would give them an A.”