A & A Services Home Improvement
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A & A Services Home Improvement has received 4.9 out of 5 stars based on 67 customer surveys.
5
62
4
4
3
1
2
0
1
0
3rd year as a Best Pick Call
"Since 1982, A & A Services has built its reputation on 100 percent customer satisfaction by installing the highest-quality products and providing service that is truly 'A Grade Above.' With most of our work coming from referrals and repeat customers, you can be assured that we are consistent, trustworthy, and true to our word."

Chris Zorzy | President
Company Information
Services Offered
A & A Services installs aluminum open gutters and clog-free gutters for residential customers. The company also offers residential roof replacement, siding, window and door replacement, and related carpentry work.
Minimum Job
A & A Services requires at least 75 feet of clog-free gutter work per job.
Warranty
The company offers a 5-year labor warranty for installations in addition to a lifetime clog-free guarantee.
Company History
The family-owned company was founded in 1982 by owner Chris Zorzy, who has over 35 years of experience in the home improvement industry.
Distinctions
A & A Services is a member of the National Association of Home Builders (NAHB), the Certified Contractors Network (CCN), and the North Shore and Salem Chambers of Commerce.
Licenses
HIC 101609
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn

Compiled Score:

A & A Services Home Improvement has received 4.9 out of 5 stars based on 67 customer surveys.
5
62
4
4
3
1
2
0
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
04/02/2018

“I was very pleased with their services. They were very professional and sufficient in what they were doing.”

Review by
06/28/2017

“They were very efficient. They replaced old gutters and put in seamless gutters, and I believe it took two days. They are an A-level company.”

Review by
06/28/2017

“Everything was good. It was a great company, and they were great people. They put on new gutters, and they earned an A+ grade.”

Review by
06/28/2017

“They did what they said they would do. It was pretty straightforward. They replaced a downspout for my gutter. They were just timely, they did exactly what was expected, and everything got taken care of. I’d give them an A.”

Review by
06/28/2017

“We had gutter work done, and we’re very satisfied with it. I like that I don’t have to go up and clean the gutters because we have covers on them. I’d give them an A+ rating. They were all good, and they were neat.”

Review by
06/28/2017

“I liked everyone I spoke to. They were very honest and clear about what their certifications were. The price wasn't overwhelming, as well. They replaced all the gutters on my house. They would definitely be an A+.”

Review by
06/28/2017

“The salesperson came out, gave me an estimate quickly, and explained the product very well. They got the work done when they said they would. They replaced the gutters on my house, and I’d give them an A.”

Review by
06/28/2017

“They put up gutters for us. They did what they said they were going to do, and they did it when they said they were going to get it done. They scheduled on our time and not their time. They’re an A.”

Review by
06/28/2017

“They had good staff, friendly and communicative staff. They did the gutters and down spouts. I forget how we found them. It may have been at a home show. I think we would go with B.”

Review by
06/28/2017

“They came when they said, the job was done quickly in one day, and everything worked well. It was gutters, and I was pleased with it all around. They get an A grade in my book.”

Review by
06/28/2017

“That was a couple years ago. They came, they installed, and they cleaned up and left. They did what they said they were going to do. They did gutters. I'd give them an A.”

Review by
06/28/2017

“They were on time, and they were very capable people. They repaired my fascia boards and replaced the gutters and downspouts. I would give them an A rating.”

Review by
06/28/2017

“They had good response time. I remember that they finished the project on time, and they did a good job. It was gutter work. I’d rate them as an A.”

Review by
06/28/2017

“They were fantastic. They were prompt. They had just gotten a new truck, and they had some problems with that, but they kept us updated on what the progress was. There was a delay. They had a problem with their truck and there was a delay, but they kept us updated. I think the joiner for the corners of the gutters—that machine that was in the new truck—wasn't working properly. They were here for a day, and they were like, ‘Oh, we aren't happy with what's going on with it, so the job is going to take a little longer because of this. I hope that's not a problem.’ They let us know what was going on the whole time. The guys they had here were fantastic. They were very courteous. They were wonderful. They were doing gutter replacement. I'd give those guys an A+.”

Review by
06/28/2017

“We use A & A Services all the time. I like that we get a good analysis and are told exactly what needs to be done. They had a good estimate, and everything was done the way that they said it would be done, on time and on budget. They did just about everything we needed to have done—shingles on the house, gutters—and the latest thing was an emergency. We had one of those ice dams this winter. I didn’t know who else to call, and they came right over and went up on the roof and took off the ice dam. They replaced windows in the basement and put a thing in the attic for air. I’d give them an A.”

Review by
06/28/2017

“A & A Services was excellent. It’s unfortunate my gutters got ruined this winter with the snow. I spoke to them, but unfortunately, there was nothing they could do. I had an excellent experience with them. I think they were very professional. They were there whenever I had questions, and they answered my questions. They were very neat and clean. They cleaned everything up. I’ve been recommending them to people looking to have work done, and I would call them again if I had something to be done. I’d give them A+.”

Review by
06/28/2017

“They were very polite, very easy to work with, and very efficient. They were very conscientious at the house as far as keeping things clean. They kept me up to date about what they were doing and when. They were just nice guys. The soffit boards on my house needed to be replaced because they had rotted out. They removed all my gutter work and replaced my soffits, rebuilt the boxes around the soffits, and reattached the gutters. I’d give them an A.”

Review by
06/28/2017

“They were very detailed oriented and they made sure the job was done right. They came out and double-checked some things and did a simple thing like replace the downspout of a gutter. He didn’t like the look of it and so he just replaced it. I’d give them a B+ because of the price. I think they are a little higher but I think that partially because of their being detailed oriented and stuff like that.”

Review by
06/28/2017

“They were neat, clean, and did what they said they were going to do. They repaired some windows. He did a lot of stuff for me. It's a good company—good work. He didn't do gutter work this time, but he's done it previously. I've been using A & A for eight or ten years. I found out about them through word of mouth from other people who had good experiences with them. I'd give them an A.”

Review by
06/28/2017

“A & A Services did a great job, and it was a very good experience. I didn’t know that you can have different colors on the gutters; they put the gray ones on, which match my house better than the white. They made a lot of good suggestions. They put up gutters with leaf guards. I had four people come out, and I thought they had the best product. I would give them an A.”

Review by
06/28/2017

“They did some gutter work for me, some fascia work. They’re very professional. They were prompt. They were on time. They gave me a quote, and they stuck with it. They did what I needed to have done. They cleaned out my gutters and essentially rehung them or tuned them so they worked well. I’d give them an A. Good price, good work, and I'd use them again.”

Review by
06/28/2017

“A & A Services is wonderful. They always use quality equipment, and they clean up very well. They do a really nice job and stand by their product. They installed four new windows, and they did a roof and gutter work for us. They’re a very good company. I’d have to give them an A+ because they’ve always been really good. I highly recommend them.”

Review by
06/28/2017

“I have used them in the past two or three years. It was gutters. The customer service was good, and that's about it. I asked them to come out and secure the gutters and soffit, seal the gutters, and actually move the gutter up, because it was sagging in one section. If an A is the best and a D is poor, I'd grade them around a C+—C or C+.”

Review by
06/28/2017

“They’re fine. We like them. They did two things for us, and I can't remember which one they did most recently. I think they did the gutters in the back the last time, and they did a fine job with them. They showed up when they said they were going to show up. They stuck to their price, and they did a good job. They put gutters up with the gutter shutter things on them. The ones in the front are copper, so they weren’t too scared of them. I don’t know if we chose them because of word of mouth. We might have had some people come out and give us estimates, and they seemed to know what they were talking about. Another thing is a lot of places didn’t do copper gutters. I’d give them an A. I was very happy with them.”

Review by
06/28/2017

“They did a good job. I had them do my gutters, and I had them do windows down at another house that I own. They did windows in this house too, and everything is satisfactory. It was great. From what I can remember, the gentleman was good. I'd give them an A, and I would use them again. I was supposed to have them come look at windows down at the other house, but then we had all that snow. Actually, I should have called the man who called me and left a message. I forgot to call him back to explain why I haven't gotten in touch with him. But I would definitely have them do work again because they did a good job. I'd give them an A+. They did a really good job, so I have no complaints at all.”

Review by
06/28/2017

“They did a great job. They were courteous and prompt, they did exactly what they said they were going to do, and I thought the price was fair. It was gutter work that fell into repair. They're down the street from where I live, so I'm familiar with them because we're in the same neighborhood for many years. I chose them more because of reputation and from seeing them over and over again. I'd say they get an A.”

Review by
06/28/2017

“I liked the guy who came out to do the initial consult. He was really good, he was informative, he wasn't pushy, and he was fair. I liked him a lot, and I think the work they did was really good. They repaired my soffit, my fascia board, my gutter, and my roof. I would give them an A.”

Review by
06/28/2017

“It was good. We liked A & A. They just put up a gutter around the house. The company was recommended by a friend. The customer service was good. They did it very well. It was quick—it was fine. I'll give them a high grade. It was just expensive, too. I'd give them the highest grade.”

Review by
06/28/2017

“They were very neat, very clean, and prompt, and they did a good job. They put those LeafGuard gutters on my income property, and they replaced part of a roof for us. We're going to call them again. They replaced a whole roof on my mother's house, too. I would give them an A+.”

Review by
06/28/2017

“They’ve done gutter work, and they’ve done other stuff for me. It's a positive experience every time A & A Services comes out. They put additional insulation in my attic. They’ve done work for me for 15 years off and on, so I've known them for some time. They’re an A.”

Review by
06/28/2017

“A&A Services did something for us. They didn't do roofing work. They did some gutters for us. It wasn't repair work. They put new gutters on. They did the job OK. They were friendly enough. I didn't have a problem with that. I would say they deserve a B.”

Review by
06/28/2017

“I like their responsiveness, and they seem to go the extra mile to get the work done correctly. They did insulation in the attic and gutters on the outside of the house, and they fixed some holes on the outside of the house. I would give them an A.”

Review by
06/28/2017

“A & A Services was fantastic, and I liked the people. The gentleman who came out was very professional and very trustworthy, and he knew his stuff. They installed gutters. They have a good reputation, and they definitely deserve an A.”

Review by
03/14/2017

“They replaced a gutter. I just called them because my dad had called them and left a message, and they came over and did it. The work was fine. No problems at all. They did excellent work overall, and there were no issues.”

Review by
03/14/2017

“They were professional. They've done different work over the time. They've done construction kind of work, like home repairs. I needed a new window sill here and a new door there. They have always worked on my gutters for many years. I'd give them an A+.”

Review by
03/14/2017

“They're very good. I would recommend them. They did gutter repair. It was excellent work with no problems.”

Review by
02/22/2017

“It was a very positive experience. They did a great job. They did gutters, mostly gutters. I think they replaced some gutter work for us. During the big winter storm two years ago, our gutters fell and landed on a little bay window roof we had, so they did had to repair and adjust that roof, but it wasn't like the roof of the house. It was a window roof. I would give them an A+. I don't recall having any issues, and they were prompt.”

Review by
02/16/2017

“Originally, they put on gutters and siding. They also put on storm doors as well. And then, recently, I had problems with some of the latches and storm doors, and they came out and replaced them. I also asked them if they could take the gutters down. I had some fascia board that were rotting, and they actually helped my replace the fascia board, even though they didn't originally do that work, so I thought that was very nice of them, and the owner had come out and said, ‘Do you know? You've done a lot of work with us, so we just want to make sure you're happy with everything.’ So they did that for free. I'd give them an A+. They just took a little while for them to get out here to look at the job initially, but it was just really busy for them.”

Review by
02/16/2017

“It was a very positive experience. They put in gutter guards. They put in supports for my roof when it blew off in a wind storm. They put in windows. They've done excellent, excellent jobs. They’re very reliable. I'd give them an A+. They were so good in very bad weather with my supports, and the way they clean up is absolutely fantastic. Their workmanship is superior. I already have recommended them.”

Review by
02/16/2017

“They replaced my gutters last summer. I'll give them an A.”

Review by
02/16/2017

“They did gutter work. I'd give them an A+.”

Review by
02/16/2017

“It was definitely a positive experience. They did gutter and roofing work. I'd give them an A+. They were really good. They did it in a timely fashion, and I was very happy.”

Review by
10/05/2016

“I got a replacement. I grade it a B.”

Review by
10/05/2016

“They did gutters and replaced some of the fascia on the house that was rotted and they got rid of some birds. I'd give them a solid B+, A. They had to actually come back and work on one of the gutters that wasn't working properly and they came right down and fixed it right away. They did everything that it said in the contract. From what I know of, they were on time. I was at work while they were doing the work. Everything was clean when they left. The guy that showed me what he was going to do seemed like he knew what he was talking about so I'd give it an A. I would definitely recommend them. Again they cost a little bit more but you get what you pay for.”

Review by
09/27/2016

“It was gutter work. They had come out and done some work, and then we realized that it was still leaking after they had come out, so they came out again for free and followed up to make sure we were happy with what they had done; and it all looks good now. That's a great service. I'd give them an A.”

Review by
09/27/2016

“We had soffit and fascia repairs—rotted soffit and fascia that they took off. They also fixed a gutter that was not properly installed on the other side of my house and did some flashing work to take care of a break in the rubber roofing that we had in one section of our house, so it was a number of individual projects. I've worked with them before, and they were very professional and thorough in their estimates and very efficient with their communications. They got back to me really quickly. The estimate was very accurate, and it described all the work that they were going to do. Overall, the work went pretty well. I mean, there were a few things I had to touch up, such as caulking, but when I identified it, they responded immediately. They came out and fixed it up, so overall I was satisfied with them. It wasn't like fine-scale carpentry, but it was still pretty good. I'd give them an A. I wasn't 1% satisfied, but I had no real concerns—just wasn't 1%.”

Review by
09/14/2016

“A & A was excellent and thorough from getting the approvals from the town to cleaning up after they finished the job. They were communicative. They started work on time and finished when they said they would. An excellent experience.”

Review by
09/13/2016

“They did my gutters. I’ll grade it an A.”

Review by
09/13/2016

“I’d grade it an A. We had our gutters and door removed and some shingles and a new front entrance door put in.”

Review by
09/07/2016

“They were fixing gutters and doing minor repairs on our gutters. There wasn't anything that really stood out. I'd grade it A-. They just did a small job. I would recommend them.”

Review by
09/07/2016

“They did gutters. They were very professional, and they stand by their work. I would grade it an A.”

Review by
09/07/2016

“They were repairing our gutter. I liked everything; the way they took care of it, everything. They get an A+ on everything.”

Review by
09/07/2016

“They were doing gutters and downspouts. They were professional and good. I was totally satisfied. I'd grade it an A.”

Review by
09/07/2016

“They did gutters for the whole house. They were very communicative. They seemed well-skilled, and they did a good job. I'd give them about an A-.”

Review by
09/07/2016

“They did gutters, and they replaced two patio doors. We've used them four or five times. They did a window replacement for us. They did a handrail to our basement. They did a new front door, molding, and stairs. They're incredibly professional. The person that comes out to give the price, I guess you could call him the salesman; I had a question about the bathroom window, and I wasn't sure if I liked it, and the owner came out the next day, called me that night, and it wasn't a big deal. I just said, you know, I'm not sure about this window. I got a call back about an hour later. He said, let me swing by tomorrow, and he was so knowledgeable and explained what I needed to know. And he said, ‘you know what? If you're not happy with it, it’s not a problem. We'll change it to whatever you want.’ He was very accommodating. When they come and do work, and you get home from work, you don't even know they've ever been there. There is nothing out of place. I'd grade it an A+. They were unbelievable. I recommend them all the time, and several friends have taken me up on it. Their price was right also. Everything about them is just top-shelf—very classy people.”

Review by
09/07/2016

“They did a nice job for us. Over a year, there was a couple of things they did. They put in some a new railing around the deck, and then we also had some fascia and siding done recently this year. I liked their timeliness; when they said they were going to be at the job site, they were there on the date or before. And if they were there before, they called ahead of time. They were also professional, as far as their workmanship is concerned. It was very good and clean, and they left a clean worksite, so those are important things. We had them do the one job that was excellent, so we called them back to do a second. On a scale of on to ten, I'd give it a ten, with a minimum of a nine. I'd grade them definitely an A. Most definitely I would recommend them. In fact I have recommended them to others.”

Review by
09/07/2016

“They were doing gutter repair and gutter replacement. They did a really good job. They came when they said they were going to. The quality of work that they did was great. They stayed on track, they worked consistently throughout the work day, they were done very quickly, and the results were really great. I'd grade them an A.”

Review by
03/08/2016

“We had a very good experience with them, we had the roof done and they did gutters. They were very good, everything I can't think anything. They were very quick, they did the work that they said they were going to do, we were very satisfied. I would grade them an A.”

Review by
03/08/2016

“They did good work, they were very clean and did the work that they promised at the price they promised. They did two jobs for me, one was the gutters and the other was replacement windows. They always answer my calls and get back to me in a timely manner. I would grade them an A.”

Review by
03/08/2016

“I had a positive experience. I liked that they came on time, that they charged a very reasonable price and did a really good job. They were fixing a gutter. I would grade them an A.”

Review by
03/08/2016

“They put some gutters on for me. They did what they said they were going to do and did it well. That's what you expect out of professionals I would grade them an A.”

Review by
02/29/2016

“I thought their representative that came and talked to me was helpful and knowledgeable. The work was roofing and gutter. It was a friend's recommendation. I would grade them an A.”

Review by
02/18/2016

“It's been a while since they did my work, so I really couldn't say what I liked about them. They did some gutters for me and they did an A+ job.”

Review by
02/18/2016

“They did some gutters. Nothing bad happened. They installed new gutters. That was all they did for me. I would grade them an A.”

Review by
02/18/2016

“They were punctual, on time, worked around the weather and the end result was good quality. They've done the entire house with gutters. They kept us up to date on what was going on, if there was going to be a weather delay or anything else, so communication was really good. I'd give them an A.”

Review by
02/18/2016

“They did what they were supposed to do. One time they had to cancel because of weather, but they called and told me they had to cancel because of the weather concerns, so I felt good about that. In other words, they gave me a heads up and were willing to talk to me. They installed the gutter system. I'd give them an A+.”

Review by
02/08/2016

“They did what they said they were going to do they cleaned up after themselves and the job was done in one day. They installed no drip new gutter system. They are holding up great they're perfect. I would recommend to family and friends I would grade them an A.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: