A & A Services Home Improvement
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A & A Services Home Improvement has received 5 out of 5 stars based on 61 customer surveys conducted through GuildQuality.
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6th year as a Best Pick Call
"Since 1982, A & A Services has built its reputation on 100 percent customer satisfaction by installing the highest-quality products and providing service that is truly 'A Grade Above.' With most of our work coming from referrals and repeat customers, you can be assured that we are consistent, trustworthy, and true to our word."

Chris Zorzy | President
Company Information
Services Offered
A & A Services installs aluminum open gutters and clog-free gutters for residential customers. The company also offers residential roof replacement, siding, window and door replacement, and related carpentry work.
Minimum Job
A & A Services requires at least 75 feet of gutter work per job.
Warranty
The company offers a five-year labor warranty for installations.
Company History
The family-owned company was founded in 1982 by owner Chris Zorzy, who has 39 years of experience in the home improvement industry.
Distinctions
A & A Services is a member of the National Association of Home Builders (NAHB), the Certified Contractors Network (CCN), and the North Shore and Salem Chambers of Commerce.
Areas Served
Andover, Beverly, Burlington, Danvers, Lynn, Marblehead, Peabody, Salem, Swampscott, Woburn
Address
115 North Street
Salem, MA 01970
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 101609

Compiled Score:

A & A Services Home Improvement has received 5 out of 5 stars based on 61 customer surveys conducted through GuildQuality.
5
59
4
2
3
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2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/02/2021

“Shawn was good. Shawn was the salesperson.”

Review by
03/02/2021

“The guys who installed our windows were awesome. Shawn Leddy was great to work with, as is the team that handled the siding. I know they were a contracted crew, but they were great as well.”

Review by
03/02/2021

“It is a breathe of fresh air to see someone doing business like them.”

Review by
03/02/2021

“Ed was great. The technician that came out here was also awesome.”

Review by
03/02/2021

“I would like to recognize Ed Burge for his exceptional service. He really tied all the elements together. He was involved in the sales and showed up several times during the installation and the followup just to check in and answer any questions I had. He was super attentive, quickly returned my calls, and came back afterwards to do a walkthrough and gave me some great recommendations that stood out once the work was done.”

Review by
03/02/2021

“Excellent job is what I expected and what I received”

Review by
02/17/2021

“I'd like to recognize Ed Berg for his exceptional service.”

Review by
02/17/2021

“I was very satisfied with their services.”

Review by
02/17/2021

“Ed was great. He was the salesperson.”

Review by
02/17/2021

“All across the board, they were super helpful and communicative. The snowfall created an issue in terms of getting the dumpster out of the driveway. The owner plowed my driveway so the dumpster could be removed. That was completely amazing.”

Review by
02/17/2021

“I would like to recognize the contractor Gene and his partner for exceptional service. They did phenomenal, meticulous work.”

Review by
02/17/2021

“A&A Services do spectacular work and their service in top-notch. I have recommended A&A Services to friends in the past.”

Review by
02/17/2021

“Matt, the project manager, was excellent. He spent as much time that was needed to help us in understanding. He was very professional.”

Review by
02/17/2021

“The work was perfect. I would recommend them to anyone. They are wonderful to work with!”

Review by
02/17/2021

“A&A Services' work speaks for itself.”

Review by
02/17/2021

No review comments provided

Review by
02/17/2021

“The owner was excellent. The gentleman that went over the project with us was very good.”

Review by
06/12/2019

“I am most satisfied with everything. They did a great job.”

Review by
05/23/2019

“Ed was great.”

Review by
05/23/2019

“Matt Hanson and John O'Leary should both be recognized.”

Review by
05/01/2019

“Again as with previous projects, the work was done in a very professional manner.”

Review by
02/26/2019

“A & A Services was great!”

Review by
02/26/2019

“A & A Services was great!”

Review by
02/22/2019

No review comments provided

Review by
02/22/2019

No review comments provided

Review by
02/21/2019

“I thought that they did a very good job, a thorough job. I was satisfied .”

Review by
02/21/2019

“I thought that they did a very good job, a thorough job. I was satisfied .”

Review by
02/18/2019

No review comments provided

Review by
02/18/2019

No review comments provided

Review by
02/15/2019

“Ed was wonderful. The crews very professional and did exceptional work. Great customer service and follow Up!”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“Ed was wonderful. The crews very professional and did exceptional work. Great customer service and follow Up!”

Review by
02/15/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“I would like to recognize the crew that did my roof and replaced the rotted wood on the back of the porch. Most of all, I want to recognize Chris. He comes down and goes over everything with me and has been a good guy to work without throughout the years.”

Review by
02/12/2019

“I would like to recognize the crew that did my roof and replaced the rotted wood on the back of the porch. Most of all, I want to recognize Chris. He comes down and goes over everything with me and has been a good guy to work without throughout the years.”

Review by
02/12/2019

No review comments provided

Review by
02/11/2019

“They met or exceeded my expectations by doing a good job.”

Review by
02/11/2019

“A & A Services was professional and did excellent work. Highly recommended!”

Review by
02/11/2019

“The level of workmanship that the team applied in installing our roof and gutters.”

Review by
02/11/2019

“I have been using A & A Services for years. I am so grateful for all they have done.”

Review by
02/11/2019

“They met all of my expectations. They take great pride in the work that they do and they do an excellent job. That is why we keep going back to them.”

Review by
02/11/2019

“We love them! They are courteous and clean, we recommend the to everybody! They are great on follow-ups and have great customer service.”

Review by
02/11/2019

“We love them! They are courteous and clean, we recommend the to everybody! They are great on follow-ups and have great customer service.”

Review by
02/11/2019

“Ed was exceptional in his communication and attentiveness to our needs.”

Review by
02/11/2019

“They met or exceeded my expectations by doing a good job.”

Review by
02/11/2019

“They met all of my expectations. They take great pride in the work that they do and they do an excellent job. That is why we keep going back to them.”

Review by
02/11/2019

“They did an excellent job, they did what I asked to be done, and went above and beyond.”

Review by
02/11/2019

“I would like to recognize Sean for exceptional service.”

Review by
02/11/2019

“Special ordering of exactly the millwork I wanted was greatly appreciated.”

Review by
02/11/2019

“Special ordering of exactly the millwork I wanted was greatly appreciated.”

Review by
02/09/2019

“All your employees were professional and did quality work on every project. I would call you first before anyone.”

Review by
02/09/2019

“We have always been pleased with every job A & A has done for us.”

Review by
02/09/2019

“All your employees were professional and did quality work on every project. I would call you first before anyone.”

Review by
02/09/2019

“Ed Burge has been our contact person and has always most helpful and responsive.”

Review by
02/08/2019

“I would like to recognize the owner Chris Zorzy.”

Review by
02/08/2019

No review comments provided

Review by
02/08/2019

No review comments provided

Review by
02/08/2019

No review comments provided

Review by
02/08/2019

“I am satisfied by how efficient the installation process was.”

Review by
02/08/2019

No review comments provided

Review by
04/02/2018

“I was very pleased with their services. They were very professional and sufficient in what they were doing.”

Review by
06/28/2017

“We had gutter work done, and we’re very satisfied with it. I like that I don’t have to go up and clean the gutters because we have covers on them. I’d give them an A+ rating. They were all good, and they were neat.”

Review by
06/28/2017

“I liked everyone I spoke to. They were very honest and clear about what their certifications were. The price wasn't overwhelming, as well. They replaced all the gutters on my house. They would definitely be an A+.”

Review by
06/28/2017

“The salesperson came out, gave me an estimate quickly, and explained the product very well. They got the work done when they said they would. They replaced the gutters on my house, and I’d give them an A.”

Review by
06/28/2017

“They put up gutters for us. They did what they said they were going to do, and they did it when they said they were going to get it done. They scheduled on our time and not their time. They’re an A.”

Review by
06/28/2017

“They came when they said, the job was done quickly in one day, and everything worked well. It was gutters, and I was pleased with it all around. They get an A grade in my book.”

Review by
06/28/2017

“That was a couple years ago. They came, they installed, and they cleaned up and left. They did what they said they were going to do. They did gutters. I'd give them an A.”

Review by
06/28/2017

“They were on time, and they were very capable people. They repaired my fascia boards and replaced the gutters and downspouts. I would give them an A rating.”

Review by
06/28/2017

“They had good response time. I remember that they finished the project on time, and they did a good job. It was gutter work. I’d rate them as an A.”

Review by
06/28/2017

“They were very efficient. They replaced old gutters and put in seamless gutters, and I believe it took two days. They are an A-level company.”

Review by
06/28/2017

“Everything was good. It was a great company, and they were great people. They put on new gutters, and they earned an A+ grade.”

Review by
06/28/2017

“They were fantastic. They were prompt. They had just gotten a new truck, and they had some problems with that, but they kept us updated on what the progress was. There was a delay. They had a problem with their truck and there was a delay, but they kept us updated. I think the joiner for the corners of the gutters—that machine that was in the new truck—wasn't working properly. They were here for a day, and they were like, ‘Oh, we aren't happy with what's going on with it, so the job is going to take a little longer because of this. I hope that's not a problem.’ They let us know what was going on the whole time. The guys they had here were fantastic. They were very courteous. They were wonderful. They were doing gutter replacement. I'd give those guys an A+.”

Review by
06/28/2017

“We use A & A Services all the time. I like that we get a good analysis and are told exactly what needs to be done. They had a good estimate, and everything was done the way that they said it would be done, on time and on budget. They did just about everything we needed to have done—shingles on the house, gutters—and the latest thing was an emergency. We had one of those ice dams this winter. I didn’t know who else to call, and they came right over and went up on the roof and took off the ice dam. They replaced windows in the basement and put a thing in the attic for air. I’d give them an A.”

Review by
06/28/2017

“A & A Services was excellent. It’s unfortunate my gutters got ruined this winter with the snow. I spoke to them, but unfortunately, there was nothing they could do. I had an excellent experience with them. I think they were very professional. They were there whenever I had questions, and they answered my questions. They were very neat and clean. They cleaned everything up. I’ve been recommending them to people looking to have work done, and I would call them again if I had something to be done. I’d give them A+.”

Review by
06/28/2017

“They were very polite, very easy to work with, and very efficient. They were very conscientious at the house as far as keeping things clean. They kept me up to date about what they were doing and when. They were just nice guys. The soffit boards on my house needed to be replaced because they had rotted out. They removed all my gutter work and replaced my soffits, rebuilt the boxes around the soffits, and reattached the gutters. I’d give them an A.”

Review by
06/28/2017

“They’re fine. We like them. They did two things for us, and I can't remember which one they did most recently. I think they did the gutters in the back the last time, and they did a fine job with them. They showed up when they said they were going to show up. They stuck to their price, and they did a good job. They put gutters up with the gutter shutter things on them. The ones in the front are copper, so they weren’t too scared of them. I don’t know if we chose them because of word of mouth. We might have had some people come out and give us estimates, and they seemed to know what they were talking about. Another thing is a lot of places didn’t do copper gutters. I’d give them an A. I was very happy with them.”

Review by
06/28/2017

“They did a good job. I had them do my gutters, and I had them do windows down at another house that I own. They did windows in this house too, and everything is satisfactory. It was great. From what I can remember, the gentleman was good. I'd give them an A, and I would use them again. I was supposed to have them come look at windows down at the other house, but then we had all that snow. Actually, I should have called the man who called me and left a message. I forgot to call him back to explain why I haven't gotten in touch with him. But I would definitely have them do work again because they did a good job. I'd give them an A+. They did a really good job, so I have no complaints at all.”

Review by
06/28/2017

“They did a great job. They were courteous and prompt, they did exactly what they said they were going to do, and I thought the price was fair. It was gutter work that fell into repair. They're down the street from where I live, so I'm familiar with them because we're in the same neighborhood for many years. I chose them more because of reputation and from seeing them over and over again. I'd say they get an A.”

Review by
06/28/2017

“They were neat, clean, and did what they said they were going to do. They repaired some windows. He did a lot of stuff for me. It's a good company—good work. He didn't do gutter work this time, but he's done it previously. I've been using A & A for eight or ten years. I found out about them through word of mouth from other people who had good experiences with them. I'd give them an A.”

Review by
06/28/2017

“A & A Services did a great job, and it was a very good experience. I didn’t know that you can have different colors on the gutters; they put the gray ones on, which match my house better than the white. They made a lot of good suggestions. They put up gutters with leaf guards. I had four people come out, and I thought they had the best product. I would give them an A.”

Review by
06/28/2017

“They did some gutter work for me, some fascia work. They’re very professional. They were prompt. They were on time. They gave me a quote, and they stuck with it. They did what I needed to have done. They cleaned out my gutters and essentially rehung them or tuned them so they worked well. I’d give them an A. Good price, good work, and I'd use them again.”

Review by
06/28/2017

“A & A Services is wonderful. They always use quality equipment, and they clean up very well. They do a really nice job and stand by their product. They installed four new windows, and they did a roof and gutter work for us. They’re a very good company. I’d have to give them an A+ because they’ve always been really good. I highly recommend them.”

Review by
06/28/2017

“They were very neat, very clean, and prompt, and they did a good job. They put those LeafGuard gutters on my income property, and they replaced part of a roof for us. We're going to call them again. They replaced a whole roof on my mother's house, too. I would give them an A+.”

Review by
06/28/2017

“They’ve done gutter work, and they’ve done other stuff for me. It's a positive experience every time A & A Services comes out. They put additional insulation in my attic. They’ve done work for me for 15 years off and on, so I've known them for some time. They’re an A.”

Review by
06/28/2017

“I liked the guy who came out to do the initial consult. He was really good, he was informative, he wasn't pushy, and he was fair. I liked him a lot, and I think the work they did was really good. They repaired my soffit, my fascia board, my gutter, and my roof. I would give them an A.”

Review by
06/28/2017

“It was good. We liked A & A. They just put up a gutter around the house. The company was recommended by a friend. The customer service was good. They did it very well. It was quick—it was fine. I'll give them a high grade. It was just expensive, too. I'd give them the highest grade.”

Review by
06/28/2017

“I like their responsiveness, and they seem to go the extra mile to get the work done correctly. They did insulation in the attic and gutters on the outside of the house, and they fixed some holes on the outside of the house. I would give them an A.”

Review by
06/28/2017

“A & A Services was fantastic, and I liked the people. The gentleman who came out was very professional and very trustworthy, and he knew his stuff. They installed gutters. They have a good reputation, and they definitely deserve an A.”

Review by
06/28/2017

“They did what they said they would do. It was pretty straightforward. They replaced a downspout for my gutter. They were just timely, they did exactly what was expected, and everything got taken care of. I’d give them an A.”

Review by
06/28/2017

“A&A Services did something for us. They didn't do roofing work. They did some gutters for us. It wasn't repair work. They put new gutters on. They did the job OK. They were friendly enough. I didn't have a problem with that. I would say they deserve a B.”

Review by
06/28/2017

“They were very detailed oriented and they made sure the job was done right. They came out and double-checked some things and did a simple thing like replace the downspout of a gutter. He didn’t like the look of it and so he just replaced it. I’d give them a B+ because of the price. I think they are a little higher but I think that partially because of their being detailed oriented and stuff like that.”

Review by
06/28/2017

“They had good staff, friendly and communicative staff. They did the gutters and down spouts. I forget how we found them. It may have been at a home show. I think we would go with B.”

Review by
06/28/2017

“I have used them in the past two or three years. It was gutters. The customer service was good, and that's about it. I asked them to come out and secure the gutters and soffit, seal the gutters, and actually move the gutter up, because it was sagging in one section. If an A is the best and a D is poor, I'd grade them around a C+—C or C+.”

Review by
03/14/2017

“They were professional. They've done different work over the time. They've done construction kind of work, like home repairs. I needed a new window sill here and a new door there. They have always worked on my gutters for many years. I'd give them an A+.”

Review by
03/14/2017

“They replaced a gutter. I just called them because my dad had called them and left a message, and they came over and did it. The work was fine. No problems at all. They did excellent work overall, and there were no issues.”

Review by
03/14/2017

“They're very good. I would recommend them. They did gutter repair. It was excellent work with no problems.”

Review by
02/22/2017

“It was a very positive experience. They did a great job. They did gutters, mostly gutters. I think they replaced some gutter work for us. During the big winter storm two years ago, our gutters fell and landed on a little bay window roof we had, so they did had to repair and adjust that roof, but it wasn't like the roof of the house. It was a window roof. I would give them an A+. I don't recall having any issues, and they were prompt.”

Review by
02/16/2017

“Originally, they put on gutters and siding. They also put on storm doors as well. And then, recently, I had problems with some of the latches and storm doors, and they came out and replaced them. I also asked them if they could take the gutters down. I had some fascia board that were rotting, and they actually helped my replace the fascia board, even though they didn't originally do that work, so I thought that was very nice of them, and the owner had come out and said, ‘Do you know? You've done a lot of work with us, so we just want to make sure you're happy with everything.’ So they did that for free. I'd give them an A+. They just took a little while for them to get out here to look at the job initially, but it was just really busy for them.”

Review by
02/16/2017

“It was a very positive experience. They put in gutter guards. They put in supports for my roof when it blew off in a wind storm. They put in windows. They've done excellent, excellent jobs. They’re very reliable. I'd give them an A+. They were so good in very bad weather with my supports, and the way they clean up is absolutely fantastic. Their workmanship is superior. I already have recommended them.”

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