Door Doctor, Inc.
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Door Doctor, Inc. has received 4.8 out of 5 stars based on 73 customer surveys conducted through GuildQuality.
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11th year as a Best Pick Call
"At Door Doctor, we guarantee our customers' total satisfaction. We charge a flat fee plus parts for all our repairs, regardless of how long the repair takes."

Roy Watson | Owner
Company Information
Services Offered
Door Doctor offers garage door and garage door opener sales, repair, service, and installation. The company also provides same-day service to replace broken springs, rollers, cables, and damaged tracks.
Warranty
Door Doctor offers a one-year warranty on all labor and parts for garage door and garage door opener repairs. Garage door spring replacements carry an extended five-year warranty. Standard installation of new garage doors carries an extended warranty of three to five years.
Company History
Owner Roy Watson founded the full-service garage door company over 30 years ago.
Additional Information
Door Doctor installs a variety of garage doors, including wood, steel, and energy-efficient, insulated models as well as custom carriage house models. The company carries the complete line of LiftMaster garage door openers.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
22590 Relocation Drive
Sterling, VA 20166
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
8:30 am - 12:30 pm
Sun
Closed
Licenses
#2705117638

Compiled Score:

Door Doctor, Inc. has received 4.8 out of 5 stars based on 73 customer surveys conducted through GuildQuality.
5
63
4
6
3
3
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/19/2021

“Professionalism and speed.”

Review by
07/19/2021

No review comments provided

Review by
07/19/2021

“Aside from setting up the appointment, the person who came out to install the doors was really knowledgeable. I was really impressed with the graph he had, and he answered all our questions. The quality of the doors themselves and the installation was really good, I expected it to take them half a day, but it only took a couple of hours.”

Review by
07/19/2021

“I called them to see how the order was going, five weeks down the road, and the contact person that answered the phone said he was sorry, that he didn't put in my order in. I've talked to the owner about it. That was awful. He offered to reduce my price by $300.00, so he did make a concession, but he said that there was no way at all that it would be expedited; I would to go to the back of the line, and they would start the whole process over again.”

Review by
06/21/2021

“They have been absolutely professional, time conscious, and friendly!”

Review by
06/20/2021

“They had a very competitive price and they offered to fix our door while the new door came in and could be installed. We are very satisfied with their work”

Review by
06/19/2021

“They did a very nice job. One of the owners installed was defective. One I was able to reach them, they did send a tech out to replace the whole unit.”

Review by
06/19/2021

“Yes, Eli.”

Review by
06/19/2021

“The whole service was professional and satisfactory. it was good all the way through.”

Review by
06/19/2021

“The installer was exceptional.”

Review by
06/19/2021

“The estimator was exceptional.”

Review by
06/19/2021

“The installer was exceptional.”

Review by
06/18/2021

“The garage door looks perfect.”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

“The whole process was smooth and quick! We love our new door and opener.”

Review by
06/17/2021

“Fair price and they did a good job, so far no issues with new garage doors”

Review by
06/17/2021

No review comments provided

Review by
06/10/2021

No review comments provided

Review by
06/10/2021

“I had a fantastic experience with door doctor from beginning to end. They replaced a double and single garage door for me. They also installed a new garage door and moved my older one to the door that is rarely used. I had received three estimates, and I knew from talking with them when they came out that I would go with them unless they were wildly more expensive ? I was that impressed and felt confident in them. Much to my surprise, there prices were not higher. Smooth process throughout, great explanations, and flawless installation.”

Review by
06/02/2021

No review comments provided

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Did an excellent job in a timely manner.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“George was polite and thorough with his work.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Eli Guzman did a great job explaining everything.”

Review by
06/01/2021

“Unfortunately I did not get his name, but the lead installer was exceptional. Before mounting the decorative door hardware he brought to our attention that our online choices were a bit outside of the norm. He and his partner held the pieces to the door in a few various optional locations to ensure my wife and I would love the end result. Where they could have easily just followed the instructions, they cared about our satisfaction enough to walk us through options which we liked better in the end. Excellent service from these guys!”

Review by
05/31/2021

“Estimator Eli Guzman was most helpful in expressing my options and working with my preferences. When I realized that I should have selected grey door instead of white he readily accommodated my change. The two team members that installed my door were in every way both professional and personable (had you asked me closer to my door installation I would have remembered their names).”

Review by
05/29/2021

“They exceeded our expectations in all areas. They delivered as promised and on time and even came back out to show us what we didn?t understand rather than trying to explain something complicated on the phone. We were extremely pleased and would recommend the company to anyone”

Review by
05/29/2021

“Prompt, courteous, clean and considerate.”

Review by
05/29/2021

“John Walton”

Review by
05/29/2021

“Prompt , efficient. did a good job.”

Review by
05/29/2021

No review comments provided

Review by
11/23/2020

“We received Prompt service and are delighted with the new garage door and the qualified polite technician from Door Doctor.”

Review by
11/17/2020

No review comments provided

Review by
11/10/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“They never laughed about how the door was damaged. I was totally embarrassed.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
10/23/2020

“Their prompt response and quickly resolution exceeded my expectations.”

Review by
10/23/2020

“I would like to recognize the repairman for his exceptional service.”

Review by
10/23/2020

“They met or exceeded my expectations as everything looks great, and works great.”

Review by
10/23/2020

“They were ease to get a hold of and scheduling was prompt!”

Review by
10/23/2020

“Door Doctor did a good job.”

Review by
10/23/2020

“The salesman was very good at his job and nice.”

Review by
10/23/2020

“Ok”

Review by
10/15/2020

“Very likely to recommend the Door Doctor, and have already distributed their information to a few neighbors experiencing similar issues.”

Review by
10/15/2020

“Door Doctor surveyed my garage and quoted prices with multiple options so that I could choose what worked for us. They had replaced the tension springs shortly before we needed to replace the door, and discounted the follow-up accordingly. The price was fair and the work was completed ahead of schedule. They were in regular, responsive email communication throughout the process. The door has been in excellent working condition since the installation almost a year ago. Highly recommend.”

Review by
10/15/2020

“The salesman called to confirm the appointment and called when he was on the way to my home. He was professional and knowledgeable.”

Review by
10/15/2020

“Great service and great value”

Review by
10/15/2020

“They did a very professional job at a fair price. A great experience. I would highly recommend them!”

Review by
10/15/2020

“Eli was great!”

Review by
10/15/2020

“The technician Lee was outstanding.”

Review by
10/15/2020

“Workmanship and quality of materials used. Explanations of what they were doing and why they recommended certain things”

Review by
10/15/2020

“Timely and inexpensive.”

Review by
10/04/2019

“Door Doctor Inc. met or exceeded my expectations in all areas.”

Review by
10/04/2019

No review comments provided

Review by
10/01/2019

“I would like to recognize the lady that helped me, but I do not remember her name.”

Review by
09/30/2019

“I would like to recognize George for his service. He did a great job.”

Review by
09/24/2019

“They came when they said they would. In my book, if they show up when they're supposed to and do the job, they're good to go.”

Review by
09/24/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/19/2019

“They completed the work.”

Review by
09/19/2019

“They came out fixed a switch and were very quick.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“The installer was knowledgeable and efficient and also explained how everything works so there was no confusion to myself or my wife.”

Review by
09/19/2019

“They did a nice job.”

Review by
09/18/2019

No review comments provided

Review by
08/23/2018

“Everything went well. They knew what they were doing and had it done quickly.”

Review by
08/23/2018

“I was most satisfied with their professionalism.”

Review by
08/23/2018

No review comments provided

Review by
08/23/2018

“Sometimes our light would stay on and go off so they figured that out.”

Review by
08/23/2018

“They did a great job.”

Review by
08/20/2018

No review comments provided

Review by
08/20/2018

No review comments provided

Review by
08/15/2018

“The technician was exceptional. He is the reason I called them.”

Review by
08/15/2018

“I was most satisfied with the prompt quality service.”

Review by
08/14/2018

“I was satisfied in all areas.”

Review by
08/11/2018

“Their price verses value exceeded my expectations.”

Review by
08/11/2018

“They were great when I called. When here, did a great job. He was pleasant, efficient, was on time per the scheduled visit.”

Review by
08/11/2018

“I would like to recognize the contractor. We had a safety issue that the inspector sited. It wasn't safe to operate and they did a good job addressing the issue and adding lubricants to make it more operationally better. They went beyond what was requested.”

Review by
08/11/2018

“They did my garage door last year, but now it is not working again.”

Review by
08/07/2018

No review comments provided

Review by
08/02/2018

No review comments provided

Review by
09/06/2017

“I have used Door Doctor several times over the past few years at my home and when I was a real estate agent in homes I was selling. My experiences have always been positive in all respects. No complaints—a very professionally managed company.”

Review by
09/05/2017

“Door Doctor was terrific. They were friendly, prompt, and the quality is beautiful. When we needed to have our new doors painted a specific color, they helped us by giving a referral to someone who could do it before installation, which was key!”

Review by
09/05/2017

“It was easy to schedule an appointment, and the technician was punctual and prepared. The work was completed efficiently and at reasonable cost.”

Review by
09/05/2017

“Lee is a truly outstanding professional—competent, highly skilled, professional, friendly, and does a thorough job—exceeding my expectations.”

Review by
09/05/2017

“I would definitely call them again and recommend them to anyone who has garage door problems. Thorough, courteous, and efficient.”

Review by
09/05/2017

“Service person acted professional.”

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/01/2017

No review comments provided

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