Door Doctor, Inc.
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Door Doctor, Inc. has received 4.9 out of 5 stars based on 268 customer surveys conducted through GuildQuality.
5
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4
8
3
5
2
1
1
0
11th year as a Best Pick Call
"At Door Doctor, we guarantee our customers' total satisfaction. We charge a flat fee plus parts for all our repairs, regardless of how long the repair takes."

Roy Watson | Owner
Company Information
Services Offered
Door Doctor offers garage door and garage door opener sales, repair, service, and installation. The company also provides same-day service to replace broken springs, rollers, cables, and damaged tracks.
Warranty
Door Doctor offers a one-year warranty on all labor and parts for garage door and garage door opener repairs. Garage door spring replacements carry an extended five-year warranty. Standard installation of new garage doors carries an extended warranty of three to five years.
Company History
Owner Roy Watson founded the full-service garage door company over 30 years ago.
Additional Information
Door Doctor installs a variety of garage doors, including wood, steel, and energy-efficient, insulated models as well as custom carriage house models. The company carries the complete line of LiftMaster garage door openers.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
22590 Relocation Drive
Sterling, VA 20166
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
8:30 am - 12:30 pm
Sun
Closed
Licenses
#2705117638

Compiled Score:

Door Doctor, Inc. has received 4.9 out of 5 stars based on 268 customer surveys conducted through GuildQuality.
5
254
4
8
3
5
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/23/2020

“We received Prompt service and are delighted with the new garage door and the qualified polite technician from Door Doctor.”

Review by
11/17/2020

No review comments provided

Review by
11/10/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“They never laughed about how the door was damaged. I was totally embarrassed.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
10/23/2020

“Their prompt response and quickly resolution exceeded my expectations.”

Review by
10/23/2020

“I would like to recognize the repairman for his exceptional service.”

Review by
10/23/2020

“They met or exceeded my expectations as everything looks great, and works great.”

Review by
10/23/2020

“They were ease to get a hold of and scheduling was prompt!”

Review by
10/23/2020

“Door Doctor did a good job.”

Review by
10/23/2020

“The salesman was very good at his job and nice.”

Review by
10/23/2020

“Ok”

Review by
10/15/2020

“Very likely to recommend the Door Doctor, and have already distributed their information to a few neighbors experiencing similar issues.”

Review by
10/15/2020

“Door Doctor surveyed my garage and quoted prices with multiple options so that I could choose what worked for us. They had replaced the tension springs shortly before we needed to replace the door, and discounted the follow-up accordingly. The price was fair and the work was completed ahead of schedule. They were in regular, responsive email communication throughout the process. The door has been in excellent working condition since the installation almost a year ago. Highly recommend.”

Review by
10/15/2020

“The salesman called to confirm the appointment and called when he was on the way to my home. He was professional and knowledgeable.”

Review by
10/15/2020

“Great service and great value”

Review by
10/15/2020

“They did a very professional job at a fair price. A great experience. I would highly recommend them!”

Review by
10/15/2020

“Eli was great!”

Review by
10/15/2020

“The technician Lee was outstanding.”

Review by
10/15/2020

“Workmanship and quality of materials used. Explanations of what they were doing and why they recommended certain things”

Review by
10/15/2020

“Timely and inexpensive.”

Review by
10/04/2019

“Door Doctor Inc. met or exceeded my expectations in all areas.”

Review by
10/04/2019

No review comments provided

Review by
10/01/2019

“I would like to recognize the lady that helped me, but I do not remember her name.”

Review by
09/30/2019

“I would like to recognize George for his service. He did a great job.”

Review by
09/24/2019

“They came when they said they would. In my book, if they show up when they're supposed to and do the job, they're good to go.”

Review by
09/24/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/19/2019

“They completed the work.”

Review by
09/19/2019

“They came out fixed a switch and were very quick.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“The installer was knowledgeable and efficient and also explained how everything works so there was no confusion to myself or my wife.”

Review by
09/19/2019

“They did a nice job.”

Review by
09/18/2019

No review comments provided

Review by
08/23/2018

“Everything went well. They knew what they were doing and had it done quickly.”

Review by
08/23/2018

“I was most satisfied with their professionalism.”

Review by
08/23/2018

No review comments provided

Review by
08/23/2018

“Sometimes our light would stay on and go off so they figured that out.”

Review by
08/23/2018

“They did a great job.”

Review by
08/20/2018

No review comments provided

Review by
08/20/2018

No review comments provided

Review by
08/15/2018

“The technician was exceptional. He is the reason I called them.”

Review by
08/15/2018

“I was most satisfied with the prompt quality service.”

Review by
08/14/2018

“I was satisfied in all areas.”

Review by
08/11/2018

“Their price verses value exceeded my expectations.”

Review by
08/11/2018

“They were great when I called. When here, did a great job. He was pleasant, efficient, was on time per the scheduled visit.”

Review by
08/11/2018

“I would like to recognize the contractor. We had a safety issue that the inspector sited. It wasn't safe to operate and they did a good job addressing the issue and adding lubricants to make it more operationally better. They went beyond what was requested.”

Review by
08/11/2018

“They did my garage door last year, but now it is not working again.”

Review by
08/07/2018

No review comments provided

Review by
08/02/2018

No review comments provided

Review by
09/06/2017

“I have used Door Doctor several times over the past few years at my home and when I was a real estate agent in homes I was selling. My experiences have always been positive in all respects. No complaints—a very professionally managed company.”

Review by
09/05/2017

“Door Doctor was terrific. They were friendly, prompt, and the quality is beautiful. When we needed to have our new doors painted a specific color, they helped us by giving a referral to someone who could do it before installation, which was key!”

Review by
09/05/2017

“It was easy to schedule an appointment, and the technician was punctual and prepared. The work was completed efficiently and at reasonable cost.”

Review by
09/05/2017

“Lee is a truly outstanding professional—competent, highly skilled, professional, friendly, and does a thorough job—exceeding my expectations.”

Review by
09/05/2017

“I would definitely call them again and recommend them to anyone who has garage door problems. Thorough, courteous, and efficient.”

Review by
09/05/2017

“Service person acted professional.”

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/05/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

“We had an emergency with our garage door. I called them in the morning around 9 o’clock. By noon, it was fixed.”

Review by
09/01/2017

“Recently, Door Doctor Inc. installed two new garage doors on our home. They were prompt, fast, and efficient, from start to finish. Compared to other garage door companies, they were the most cost-effective. Definitely recommend.”

Review by
09/01/2017

“Friendly, reliable, and very knowledgeable on garage doors (which is the only work they've done for me). Reasonable prices and rates. I recommend them without reservation—they've done both repair work on my old door, and then installation of a new opener, so over the years they've been out here a few times—and it's always been very positive.”

Review by
09/01/2017

“Door Doctor is the best! Others tried to sell me an expensive new garage door because they did not know how to fix my garage door, but Door Doctor knew exactly what to do in order to remedy my problem! I refuse to work with any other company except for Door Doctor.”

Review by
08/31/2017

“They were punctual, courteous, professional, offered most practical solution for a very affordable price.”

Review by
08/31/2017

“They responded exactly as advertised, showed up punctually, and performed the work competently. They knew what they were doing and how to do it.”

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

No review comments provided

Review by
08/27/2016

No review comments provided

Review by
08/27/2016

“The general work was OK. But some screws were forgotten and not fixed.”

Review by
08/25/2016

“The price quote was exactly the same once the job was done. It was good work.”

Review by
08/25/2016

No review comments provided

Review by
08/24/2016

No review comments provided

Review by
08/23/2016

“Always top-notch service.”

Review by
08/23/2016

“Very positive experience.”

Review by
08/23/2016

“Always on time. Always professional, Always honest.”

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

No review comments provided

Review by
08/23/2016

“Door Doctor representative was very professional and punctual. He was knowledgeable of the door and its performance. He represented the company very well.”

Review by
08/23/2016

“Door Doctor wasted my time by having me drive out to meet the technician only to have the tech call me when I'm almost there to tell me he can't make it but he could come that night but it would be an inconvenience to him since he would get home after 9pm at night, and could we do it the next morning. Hey dude. I wanted an estimate on a garage door. I don't want to hear about how your job has you work long hours. The next morning I met with the tech, he told me the office would call me later that day or the day after. Two day later after no call, I called their office to find out when my garage door would be installed. Oh oops, Door Doctor forgot to do their job so my install was pushed until the week after. At this point I stopped caring about the outcome. I figured OK, we have a date to install. What could go wrong now? Well I don't even remember. The garage door was not replaced on the scheduled date but two days later. And the door wasn't even installed right. The bottom doesn't sit flush with the floor. Don't waste your time and money with this company like I did.”

Review by
08/22/2016

No review comments provided

Review by
08/22/2016

“Great service and technician. Highly recommend!”

Review by
08/21/2016

“Excellent emergency service.”

Review by
08/21/2016

No review comments provided

Review by
08/21/2016

No review comments provided

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