Door Doctor, Inc.
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Door Doctor, Inc. has received 4.8 out of 5 stars based on 73 customer surveys conducted through Our Research Partners.
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12th year as a Best Pick Call
"At Door Doctor, we guarantee our customers' total satisfaction. We charge a flat fee plus parts for all our repairs, regardless of how long the repair takes."

Roy Watson | Owner
Company Information
Services Offered
Door Doctor offers garage door and garage door opener sales, repair, service, and installation. The company also provides same-day service to replace broken springs, rollers, cables, and damaged tracks.
Warranty
Door Doctor offers a one-year warranty on all labor and parts for garage door and garage door opener repairs. Garage door spring replacements carry an extended five-year warranty. Standard installation of new garage doors carries an extended warranty of three to five years.
Company History
Owner Roy Watson founded the full-service garage door company over 35 years ago.
Additional Information
Door Doctor installs a variety of garage doors, including wood, steel, and energy-efficient, insulated models as well as custom carriage house models. The company carries the complete line of LiftMaster garage door openers.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
22590 Relocation Drive
Sterling, VA 20166
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
8:30 am - 12:30 pm
Sun
Closed
Licenses
#2705117638

Compiled Score:

Door Doctor, Inc. has received 4.8 out of 5 stars based on 73 customer surveys conducted through Our Research Partners.
5
65
4
4
3
3
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/19/2021

No review comments provided

Review by
07/19/2021

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Review by
07/19/2021

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Review by
07/19/2021

“I called them to see how the order was going, five weeks down the road, and the contact person that answered the phone said he was sorry, that he didn't put in my order in. I've talked to the owner about it. That was awful. He offered to reduce my price by $300.00, so he did make a concession, but he said that there was no way at all that it would be expedited; I would to go to the back of the line, and they would start the whole process over again.”

Review by
06/21/2021

“They have been absolutely professional, time conscious, and friendly!”

Review by
06/20/2021

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06/19/2021

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06/19/2021

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06/19/2021

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06/19/2021

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Review by
06/19/2021

“They did a very nice job. One of the owners installed was defective. One I was able to reach them, they did send a tech out to replace the whole unit.”

Review by
06/19/2021

“They took 4 months time to complete the project.”

Review by
06/18/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

“The whole process was smooth and quick! We love our new door and opener.”

Review by
06/17/2021

“Fair price and they did a good job, so far no issues with new garage doors”

Review by
06/10/2021

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Review by
06/10/2021

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Review by
06/02/2021

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06/01/2021

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06/01/2021

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06/01/2021

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06/01/2021

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Review by
06/01/2021

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Review by
06/01/2021

“Did an excellent job in a timely manner.”

Review by
06/01/2021

“I bought a new two-car-wide garage door to replace an old, wooden garage door that was quickly beginning to fall apart. Panels were sliding down, literally providing an opening big enough for even large insects to enter the garage without any trouble, and something was growing on the bottom of the inside. The new garage door was steel + insulated + steel and my only regret is not having done it sooner. It is nicer, quieter, and far cleaner. It even seems to keep the garage at a more constant temperature. And the price was much cheaper than I originally feared! If you have an old garage door that needs replacing -- replace it. It should hook up to your old garage door opener without an issue and the install happens super quickly.”

Review by
05/31/2021

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Review by
05/29/2021

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Review by
05/29/2021

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Review by
05/29/2021

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Review by
05/29/2021

“Prompt, courteous, clean and considerate.”

Review by
05/29/2021

“Prompt , efficient. did a good job.”

Review by
11/23/2020

“We received Prompt service and are delighted with the new garage door and the qualified polite technician from Door Doctor.”

Review by
11/17/2020

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Review by
11/10/2020

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Review by
11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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Review by
10/23/2020

“Door Doctor did a good job.”

Review by
10/23/2020

“They were ease to get a hold of and scheduling was prompt!”

Review by
10/23/2020

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Review by
10/23/2020

“They replaced my garage door and when a piece fell off several months later they came back and repaired it quickly.”

Review by
10/23/2020

“Door Doctor Inc. quickly solved the problem on the garage door. They were very responsive and responsible, and fixed it quickly with a relatively reasonable cost.”

Review by
10/23/2020

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Review by
10/23/2020

“Ok”

Review by
10/15/2020

“The salesman called to confirm the appointment and called when he was on the way to my home. He was professional and knowledgeable.”

Review by
10/15/2020

“I accidentally drove into my old cheap garage door. I wanted to replace it with a high quality durable good looking door that would conform to my HOA regulations. They came out, gave me a fair quote, did a great job on installation. Two years out we’re still thrilled. The insulation keeps our garage cooler in summer and warmer in winter.”

Review by
10/15/2020

“Outstanding technician. Fair price.”

Review by
10/15/2020

“Great service and great value”

Review by
10/15/2020

“Very likely to recommend the Door Doctor, and have already distributed their information to a few neighbors experiencing similar issues.”

Review by
10/15/2020

“Excellent customer service! The best pricing in the area. We felt totally safe having them do the installation - quick conversation and they got to work. 2 hours later, all done and cleaned up!”

Review by
10/15/2020

“Door Doctor surveyed my garage and quoted prices with multiple options so that I could choose what worked for us. They had replaced the tension springs shortly before we needed to replace the door, and discounted the follow-up accordingly. The price was fair and the work was completed ahead of schedule. They were in regular, responsive email communication throughout the process. The door has been in excellent working condition since the installation almost a year ago. Highly recommend.”

Review by
10/15/2020

“They did a very professional job at a fair price. A great experience. I would highly recommend them!”

Review by
10/15/2020

“Timely and inexpensive.”

Review by
10/04/2019

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10/04/2019

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Review by
10/01/2019

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Review by
09/30/2019

“George was very friendly and kind. He did the job quickly.”

Review by
09/24/2019

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09/24/2019

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Review by
09/21/2019

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09/21/2019

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09/19/2019

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09/19/2019

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09/19/2019

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09/19/2019

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09/19/2019

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09/19/2019

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09/18/2019

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Review by
08/23/2018

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08/23/2018

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Review by
08/23/2018

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Review by
08/23/2018

“They did a great job.”

Review by
08/23/2018

“They did a great job.”

Review by
08/20/2018

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08/20/2018

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Review by
08/15/2018

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08/15/2018

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08/14/2018

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08/11/2018

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08/11/2018

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08/11/2018

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08/11/2018

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Review by
08/07/2018

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Review by
08/02/2018

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