Spectrum Overhead Door LLC
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Spectrum Overhead Door LLC has received 4.9 out of 5 stars based on 125 customer surveys.
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3rd year as a Best Pick Call
"Our goal is to deliver a higher spectrum of service and trust in the garage door industry. When you call on our local company, you will experience friendly service, a team that will always maintain a good attitude, and a crew that delivers the finest quality of work possible."

Travis Sweitzer | Owner
Company Information
Services Offered
Spectrum Overhead Door offers residential customers a variety of garage door and opener motor installation and repair services, including broken spring replacement, off-track repairs, and new panel installation. The company also provides driveway gate repair and installation services. Spectrum Overhead Door offers free estimates.
Warranty
The company offers a two-year warranty for parts and labor and up to a lifetime warranty on high-cycle springs.
Company History
The local company was founded in 2007. Owner Travis Sweitzer has been in the garage door industry for over 10 years and has worked in the home service industry for over 20 years.
Employee Information
According to the company, all technicians receive training. Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Spectrum Overhead Door LLC has received 4.9 out of 5 stars based on 125 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/06/2017

No review comments provided

Review by
10/06/2017

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Review by
10/06/2017

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Review by
10/05/2017

No review comments provided

Review by
10/04/2017

“I recommended the company to a friend of mine that was in the process of having work done on her door.”

Review by
10/02/2017

“This is a very highly recommended company.”

Review by
09/29/2017

“The whole experience was quick and easy. It was easy to talk to a real person that was very knowledgeable, yet was not pushy or steering you toward an upgrade. Every question was answered. The ordering process was easy. The installers were on time, professional, and quick. Excellent customer service, professional and knowledgeable, and fair pricing. Can't get better.”

Review by
09/29/2017

“Technician was friendly and knowledgeable. He explained all aspects of the job, and we would recommend them to anyone who would ask for an overhead door company.”

Review by
09/28/2017

“I called Spectrum first to get some idea of what might be wrong and an initial cost. When tech got here and did a review, he found other things wrong and the cost went up $500.00 plus. He broke the work down so I could understand the pieces and cost for each. I found this very helpful and agreed.”

Review by
09/28/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

“Garage door brackets and bearings were no longer available for my garage door. Service representative was able to adapt newer brackets/bearing to make them work, eliminating the need to replace all the garage door guides. This resulted in significant cost savings.”

Review by
09/27/2017

“The spring, right side mounted spring, he is about to install was old, used, and rusty. I refused to let him install such a bad spring. I was told that it's the only one he had, the rest are left mounted spring. I opted for the better looking left mounted spring, but he needs to modify the overhead mount. It works but I don't know when it gonna last.”

Review by
09/27/2017

“It was a small repair, but after the tech was done it was like it never happened. I was relieved it was repairable. Tech was professional and courteous.”

Review by
09/27/2017

“The service man went above and beyond! He recommended an additional service for a reasonable price. It was great. Because of the extra service our garage door is super quiet.”

Review by
09/27/2017

“I found Spectrum several years ago. Every time they come to my house, their techs are knowledgeable, friendly, and professional. They also offer convenient appointment times.”

Review by
09/27/2017

“They were unfamiliar with a Wayne Dalton door and therefore they were not able to repair it with the proper bracket required by the manufacturer. I had to call another company to get it repaired.”

Review by
11/17/2016

“He replaced the motor for me. I liked that he put the motor in, did a good job, and that was it. I'd give them an A+. I didn't have any problems. As long as they don't give me any problems, do what they have to do, and honor the price they gave me—we're good.”

Review by
11/17/2016

“They were very nice. My husband called them out to do a garage door repair. The garage door wasn't opening all the way. We have cedar garage doors so they're heavy. He made some adjustments to it. I'd give them an A overall.”

Review by
11/17/2016

“They changed our garage door. They were very courteous. They were prompt and seemed to be very knowledgeable about the product. They were nice. I'd give them an A+.  ”

Review by
11/17/2016

“They did a pretty good job. They were installing a new door for me. They came in, did what they needed to do, seemed to know what they were doing, and it was pretty painless. I'd rate them A+.”

Review by
11/17/2016

“They replaced the spring, or the mechanism that makes the door go up. I liked that it was simple, done quickly, and done correctly. I'll give them an A+; I'd have them out again if I had any problems.”

Review by
11/17/2016

“We had to call them back to do an adjustment on the door, but overall we were satisfied. When they installed the garage door, something to do with the railing that runs above was scraping our ceiling, so the door wouldn't come down all the way. It got to the point where it would just close three fourths of the way down, because whatever the gadget is on the railing up at the ceiling was catching the ceiling and stopping. They were on time, prompt, and willing to come back and rectify the problem. We were happy with that. I'd rate them a B+. Those B's are because they had to come back. They weren't perfect where I would give them an A+, but they were good. I'll give them an A.”

Review by
11/17/2016

“They were excellent. They replaced the garage door and upgraded the wheel. They recommended I go with a high-quality wheel, which I’m glad he did, because it's a night and day difference. I liked the overall service. I'd rate them A+. The guy that came in told me how long it was going to take, he made a suggestion, and he didn't push it on me. I said yeah, and he told me what the difference would be, how much quieter it would be, how much less stress on the door, and the garage door opener. He explained that to me very well. He even told me a little bit about my garage door opener, which I had no clue about. I think the whole experience was in and out quick.  ”

Review by
11/17/2016

“They were changing out the spring. They strengthened the doors. They lined all the wheels and everything up to down. The guy just came over here, did his job, and got out of there. He didn't take a lot of time. Excellent. Good price too. I'd give them an A+.  ”

Review by
11/17/2016

“They were putting in new garage doors. My garage doors originally had been all banged up because I had a basketball pole in front of my house. The basketball kept hitting my garage doors so I needed some new ones. They did it quickly with brand new doors. I'd give them an A+.”

Review by
11/17/2016

“They replaced the spring that goes over the door. They're a great company. I'd give them an A.”

Review by
11/17/2016

“Excellent, no complaints, and I'd recommend them for garage door repair.”

Review by
11/17/2016

“I had some work done. They fixed the garage door. I'd give them an A.”

Review by
11/17/2016

“It was excellent work, no complaints, and I'd recommend them.”

Review by
11/17/2016

“They replaced the tension spring. It was a good person, I thought they did good work, and I'll use them again. I'd give them an A.”

Review by
11/17/2016

“They had to change the spring on a rental property that I own. I liked that they handled it very quickly. I'd give them an A+.”

Review by
11/17/2016

“They did a repair for me. They knew what they were doing. They were quick, clean, and right on target. I'd give them an A+.  ”

Review by
11/17/2016

“They were absolutely excellent, no complaints, and I'd recommend them for garage door repair. They did a fantastic job.  ”

Review by
11/17/2016

“They were tightening my door and doing a tune-up. He was a nice guy, and a nice salesperson. I'd give them an A+.”

Review by
11/17/2016

“It was excellent work, no complaints, and I'd recommend them for garage door repair. I was pleasantly surprised.”

Review by
11/17/2016

“They did an outstanding job. Excellent work, no complaints, and I'd recommend them for garage door repair.  ”

Review by
11/17/2016

“I had a broken overhead spring. They did a good job, and it's still working fine today. I'd rate them A+.”

Review by
11/17/2016

“They were doing a spring for me. Shane did it relatively fast, pretty much overnight. I'd give them an A.”

Review by
10/28/2015

“Spectrum Overhead Door was great. They were able to come out very quickly, and they took care of it. They’re A+.”

Review by
10/28/2015

“They were prompt, accurate, knowledgeable, personable, interactive, and competent. They repaired my garage door. I’d give them an A+.”

Review by
10/28/2015

“I wasn’t even there but when I came home it was finished and it worked well. They repaired a garage door opener. I’d give them an A.”

Review by
10/28/2015

“My experience with them was great. I’d give them an A.”

Review by
10/28/2015

“They were on time. The replaced a garage door and a door opener. I’d give them an A.”

Review by
10/28/2015

No review comments provided

Review by
10/28/2015

“They seemed reasonably priced and they seemed to know what they were doing. They used equipment I liked. They fixed a garage door spring. I think that’s what they did. They fixed some problems with the door, with the spring on one of the doors if I remember correctly. I’d give them an A. I’d have them again.”

Review by
10/28/2015

“They came and did what they had to do and they knew what they were doing. My garage door was acting up. It was having problems and they were able to fix it. I chose them over a different company because I found them on Groupon or something. I’d give them an A.”

Review by
10/28/2015

“They did fine. Everything is OK. I called them, they came and fixed my garage door, and it was done. They changed the spring. I’d give them an A. It was excellent.”

Review by
10/28/2015

“I think I needed them out on a Saturday morning and I think they were here midmorning on Saturday, so they were very quick and very prompt. They replaced a spring on my garage door that had broken. I’d give them an A.”

Review by
10/28/2015

“Everything went well, and the door is fixed. When the guy was looking for tools out of my tool chest, I didn’t think that was too cool. That was kind of weird. Everything was done perfectly, and there was no problem. I’d give them an A.”

Review by
10/28/2015

“They were prompt, honest and had a fair price. He repaired the track and replaced the springs on my garage door. I chose them over a different company because they were recommended by a friend. I’d give them an A.”

Review by
10/27/2015

“They had a fast response, and they were honest, quick, and reasonably priced. It was a repair and an installation—repair first, then door installation of an automatic opening system. I'd give them an A+.”

Review by
10/27/2015

“Their timely service made it positive. They were able to come out right away. I believe it was a broken spring; either that or part of the opener itself. I'd give them an A+.”

Review by
10/27/2015

“They were very professional and came on time, and they did the job within a short period of time. The rails came off the rack, so they put them back on. I'd give them an A+ grade.”

Review by
10/26/2015

“He was so nice. He cooperated with me and I had no problem. They adjusted the garage door with the cable or somebody. I’m not sure. I’d give them an A.”

Review by
10/26/2015

“I just like when I call them they show up and they get it done. They’re dependable. I think they came out and checked out the electrical and replaced the switch on the wall in one of our rentals. I’d give them an A.”

Review by
10/26/2015

“I liked the fact that they were so prompt when I needed them and how they came out and were able to repair my door. One of the springs on our door had broken and they came out and fixed it. I’d give them an A.”

Review by
10/26/2015

“He was there when he said he’d be there. He did what he said he’d do. Everything worked. They hung 2 garage doors and supplied them. I chose them over a different company because they were a referral from somebody. I’d give them an A.”

Review by
10/26/2015

“Spectrum Overhead Door did great. They were prompt, clean, and efficient. They knew what they were doing, and they fixed the problem. They sealed the outside of the door, and they adjusted the hinges so that it closed better and operated better. They put insulation on it. They get an A+.”

Review by
10/26/2015

“They put in a new garage door for me and an opener and all that. The technician was nice. He was honest and he was on time. The price was right. They replaced the genie, the latch that pulls open the door, a couple of springs and some sensors. They installed a little keypad on the inside and outside of the garage. I’d give them an A.”

Review by
10/26/2015

“The man was able to diagnose and fix the problem. I was having trouble with the door because it wouldn’t close. The garage door wouldn’t close so he went through several steps to eliminate one source of the problem after another until we figured out it was just a bad motor so we put in a new drive. I’d give them an A.”

Review by
10/26/2015

“They were very good. I was satisfied and the guy did a great job. Maybe one of these days I can save my nickels and dimes and I can get him to come over and work on the other garage door that has never been touched since the house has been built. It was like 1998 when the house was built and that door has never been looked at so maybe one of these days I can get him to come out. The guy knew his job. They were very polite. He had a thorough understanding of how the garage door opened. He made a lot of suggestions. He didn’t make a lot of demands. He just made a lot of suggestions on the spring for the door because that’s what snapped, the spring on the top of the door. He installed it in a reasonable time period and the next thing I knew it was ready to go. They replaced the spring, the spring up on the top of the garage door. It snapped and sounded like a 12-gauge shotgun going off. He came right out, in fact it was the next day we called him and he came out and installed the new spring on the rod. I’d give them an A because he wasn’t there long and he fixed it quite quickly.”

Review by
10/26/2015

“The experience was very good. They responded when I needed them. It was an emergency. My other opener that I had on the door had broken and the door was stuck so I needed it to be opened. I was looking for the replacement of the door that was installed. Those people couldn’t respond quickly so I looked some more and he responded. He said he could switch out the whole thing and he did within 24 hours. He replaced the spring assembly for the garage door. I’d give them an A.”

Review by
10/26/2015

“They did a good job. I think even when there was something to be followed up on, they came by and checked on it. They really took ownership of making sure I was happy. I chose them I think because I understood they serviced the same type of garage door opener that I had. I ended up buying a different one. The one I had apparently was burned out and couldn’t be repaired so I bought a new garage door opener from them and then they installed it. I’d give them an A.”

Review by
10/26/2015

“The guy that came and fixed my garage door was good and thorough and polite. I didn’t have a problem with it. My springs had broken or come off. It was my springs and cable. They had to come and replace my springs and cable. I found several but I found one that was in my price range. I’d give them a B+. I think he did a very good job of what he did and the thoroughness of what he put into it. I think he did well.”

Review by
10/26/2015

“My experience with them was great. Actually, they were very nice and friendly when I called there and they were cheaper than another company. The guy came ahead of time and explained everything to me. He was very nice. He got it done and he showed me everything. He was very nice. They took out my old garage door opener and replaced it with the other one, the Lift Master. I’d give them an A.”

Review by
10/26/2015

“There were no surprises. They were very efficient and very helpful. They were knowledgeable. They got the job done in quick order and I actually ended up getting some additional products from them so I was happy. They installed a brand new 5 or 6 panel garage door, overhead door and relocated one garage door opener. They also installed a new garage door opener. I’d give them an A.”

Review by
10/26/2015

“The guy came out, fixed it and it was done. It was a good job. I’d give them an A.”

Review by
10/26/2015

“They were great but you’re catching me at a bad time. The guy, the technician was great.”

Review by
10/26/2015

“I guess I’d give them an A because they were good.”

Review by
10/26/2015

“They did a good job.”

Review by
10/26/2015

“Spectrum Overhead Door had perfect timing, and they were willing to work with me on my schedule. They braced my garage door. I’d give them an A.”

Review by
10/23/2015

“I did not like the nails they used to finish it up because they rusted pretty quickly. Other than that, everything was great. Now, I have nails that are rusting. Everything is still functioning great. I chose them over a different company because I bought the door through a home improvement store, and Spectrum Overhead Door was who they sent out for installation. I’d give them an A.”

Review by
10/23/2015

“They were nice guys and they tried hard, but we still couldn’t get it to work. He did some stuff, and the garage door still wouldn’t go up and down. We had to call somebody else and pay the other company more money. We did pay them too. I’d have to give them a C. I hate to do that because he was a nice guy, but they take your money and it’s not working.”

Review by
10/23/2015

“They did what they were supposed to do. I think they replaced a spring. My husband was the one that dealt with them. I chose them over a different company because one of my coworkers recommended them. I’d give them an A rating.”

Review by
10/23/2015

“I like the fact that they always respond quickly, and they seem to be able to show up that same day. They had to change the springs on the door. They’re an A.”

Review by
10/21/2015

“The person that was installing it, he was nice and he was on time. That's the first time I used them. Their customer service was good. I rate them an A.”

Review by
10/21/2015

“We had a great experience. I wasn’t there, but it was one of my rental homes; the tenants were home, and they handled the situation. I’d give them an A.”

Review by
10/21/2015

“They fixed what needed to be fixed, and they showed up on time. Our garage door remote control wouldn't work, so they fixed that. I'd rate them an A.”

Review by
10/21/2015

“I use them all the time. Every time I’ve had a garage door problem, I’ve used them. The last thing they did was put a new belt on. They get an A+.”

Review by
10/21/2015

“It was a very good experience; no problems. Everything was good—their skill and the way they handled it. Someone referred me. I'd give them an A.”

Review by
10/21/2015

“I haven't had them out in a while, but I had a good experience with them. It was a part replacement and a repair. That was the second time I used them. I would definitely say they were an A.”

Review by
10/21/2015

“They guy came on time and was a normal price. It was a really good experience. He fixed my garage door. It’s working. I chose them over a different company because of the price. I’d give them an A. He did a good and right job.”

Review by
10/21/2015

“It was really good. The guy who came out knew his stuff—good guy, people person. I feel I got what I paid for. They put these screens on my doors. That guy was an A—I don't know about the rest of them, but that dude was an A.”

Review by
10/21/2015

“Spectrum Overhead Door’s customer service was wonderful. I’m going to use them again and recommend them to whoever needs their services. They replaced broken springs and rollers on my garage door. I’d give them an A++. They were great.”

Review by
10/21/2015

“I had a couple issues actually, this was a year ago, over a year ago, but he was very willing to work with me. I just had some problems with the way it was handled, but the garage door was perfect. I'd give them a B.”

Review by
10/21/2015

“He was fast. We felt like he was honest, and we were happy with it. We thought it was reasonable. I actually just had to rewire something. It was really fast. I hadn't used them before. I'd rate them an A.”

Review by
10/21/2015

“They did the job and they came back when something else broke. I chose them over a different company because they were the only ones that would service the size of the door that I had. I’d give them an A.”

Review by
10/21/2015

“The technician from Spectrum Overhead Door was very knowledgeable and helpful. I was really impressed with his knowledge and the way he took care of things. I would give them an A rating; I have no complaints.”

Review by
10/21/2015

“I called, and they were able to set up an appointment the very next day. He was able to give me a quote over the phone, and the bill matched the quote. All was well. I’d give them an A+ rating.”

Review by
10/21/2015

“I think the guy who came out knew what he was doing so he was able to give me some good suggestions on what could be the problem and to take care of some other issues as well. I’d give them A-.”

Review by
10/21/2015

“The experience was horrible. The guy told me he came out, he’s a young guy and he came out because I told them I needed an estimate. I told them what it was doing because if it was going to be over $200 or $250 I wasn’t interested. They said they couldn’t give me an estimate until they came out. So, when the kid came out he started at $499 and told me all the reasons. He told me that the city requires that the eyes, the eye that tells the door to come down or to stop, has to be six inches and mine was only four inches and we’re very happy with it. I told him we live in Richmond, and we’re an unincorporated area. Then he said he would give me a special deal for $450. I called my husband to let my husband talk to him to see if my husband thought anything he was saying, I felt it was not legitimate and we’ve owned homes for 40 years, so it’s not like I’m a spring chicken but he sounded like he was full of it. Then he reduced the price under $450 after he talked to my husband. I called my husband back and asked if he told him to do the work. He said, “Absolutely not! I told him to leave the site.” So then I told the young guy my husband did not tell him to do the work because he thought it was an outrageous price. I asked what the charge was for him to come out for the service call. I think I paid him $50 for no work. I would give them an F. I would tell people to run as far away from them as they can. Don’t call them.”

Review by
10/21/2015

“It was pretty positive. He came out, and he set my garage door to my vehicles so I could just control it. Both my vehicles come with garage door openers built into them, so you program them. He did it for no charge. I used them in the past also. They’re excellent—no complaints.”

Review by
10/21/2015

“I had no problems. He did it, and he did it fast. I have no complaints. I chose them over a different company because he was the only one I knew. Somebody recommended him, and I called him. Their customer service was good. I’d rate them excellent. I have no problems with them.”

Review by
10/21/2015

“It was good. The guy who came out was able to answer all the questions and everything. He tested the equipment. I chose them over a different company because my girlfriend’s realtor had that company come out. I’d grade them an A+. We didn’t have any problems.”

Review by
10/21/2015

“They were on time. They did the work competently and did exactly what they said they were going to do. They came out twice. One time, they replaced a spring. Another time, they replaced a roller and a cable that operates and goes from the spring down. Their customer service was good. I’d give them an A.”

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