Action Garage Door Repair Specialists
5th year as a Best Pick
Best Pick 2017
certified company
Based on 421 Surveys
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Action Garage Door Repair Specialists has received 5 out of 5 stars (A-rating) based on 421 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"Action Garage Door has been a family-owned business since 1984. Our most important priorities are our customers and the quality of work our technicians provide. We also keep our customers safe with 20-year background checks on our technicians. We go the extra mile to earn your business, one customer at a time."

Gary Staats | President
Company Information
Services Offered
Action Garage Door services all makes and models of garage doors and openers for residential and commercial customers. The company also offers preventative maintenance and safety checks.
Action Garage Door offers lifetime warranties on select products.
Company History
Since 1984, Action Garage Door has served the areas of Houston, Austin, and Dallas/Ft. Worth. The company is family owned and operated.
Employee Information
According to the company, all technicians have passed a 20-year background check.
Additional Information
Besides standard garage doors, the company also offers environmentally friendly products, garage doors featuring "pinch-resistant technology," and garage door openers with the latest safety features.
Areas Served
West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown

“Action Garage Door did a wonderful job. The garage door wouldn't open. They came the same day, and the service was good. The serviceman was very, very nice. I'd give them an A.”

“Our garage door opener was not working, so they replaced it. I liked that they were fast, they got it done, and they gave me several different options. They get an A+ from me.”

“We were very satisfied with them. I left a message, and he called me back that night. The technician they sent was very knowledgeable. He knew what he was talking about. I was really pleased with the work—every bit of it. I'd say they were excellent. They get an A.”

“The technician was informative. He told me things that would help make my garage door work better. I'd give them an excellent rating—they're an A.”

“They realigned the part that makes it stop if you have a child or something going underneath it. Then they redid the springs on it. They were prompt and the guy seemed knowledgeable. The work was good. It was an A+ experience. I would highly recommend them.”

“There's been more than one person that worked on my garage door. It was OK because my garage door was almost falling. I would say that across the board it was excellent with no complaints, and I'd recommend them.”

“It was excellent with no complaints and I'm one hundred percent likely to recommend them to someone. It was a repair.”

“This was maybe back in February. My experience with them was fine. They were on time and fixed the problem—in and out in 45 minutes. I had to replace the spring because my garage door wouldn't open. They did what they said they'd do. They were efficient, quick, and everything was good. Overall, they were excellent with no complaints. There were no issues at all. They actually were out within a couple of hours of my calling them, on a Saturday morning. So everything was fine. I would recommend them.”

“They did a great job. A+. I'm a hundred percent likely to recommend them to someone.”

“They actually did do work for me and it was great. They replaced a spring on the garage door. He came in, did the work, and he was done. It was very quick. I think we called one day, they showed up the next day, or maybe even that day—I'm not sure. The guy seemed very knowledgeable, he did his work, we paid him, and he left. It was all done. Actually, we were in the process of selling the house, and I think the inspector was coming that day or the next day. It worked out really well for us. I'd give them an A+ grade.”

“It's been over a year since they did any work for us. They were quick, efficient, and got the job done the same day—great. It was a repair. They deserve an A+.”

“The work was done a long time ago. They did good. They put a spring on the garage. I liked that they did it.”

“I did have some garage work done with them. They seemed to have done well. My garage door spool had broken and stuff. We had to put new rollers and stuff on the garage. It was a repair. They did a good job and they were pretty reasonable. I'd give them an A; there weren't any problems. They were right on time. I really needed it and they were right there.”

“It's been quite a while since that was done. I'm not at my home right now, but whoever did the work with it was fine. I had two things done, the latest was a spring. That worked out fine, that was great.”

“It was a positive experience.”

“They're fine. I think the door was stuck half way, and part of the round thing that makes it go up and down was broken. So he replaced those and fixed the door, he didn't have to take the whole door off or anything. He fixed it so fast. He was very nice, very professional, and he did a great job. I have not had a problem since. That's been almost a year ago. I'd definitely give them an A. If my neighbors are seeing something with their doors, I would gladly tell them about him.”

“They did work for me a while back. I called to get a quote for the garage. I was a past customer and I wanted to get a quote for the garage door opener because it broke. They did some work for me before that, on the spring. They were pretty fast. The tech that came in, or the repair guy—he was very professional. I give them an A rating.”

“We had a garage door replaced. They were fast, prompt, on time, and neat. I'd give them an A.”

“My experience with them was pretty good.”

“They did work a while ago, maybe around Christmas. They were great. The garage door came off its track and they fixed it for me. They were really good. They were really friendly and quick. They did a good job. I'd rate them as an A. I would recommend them again.”

“They replaced the springs on our garage door. We got an appointment quickly. They came at their prescribed time, and the work was done quickly and efficiently. The whole experience was a good one. I give them an A.”

“I don't think we've done anything with Action Garage Door in a long time. They came on time and did what they said they were going to do. I'd give them an A rating.”

“They're very nice, good people I had out here. They did what I wanted done. I think I'd give them an A. They installed a new garage opener.”

“They did the work a while back. The experience was absolutely positive. He told me what my future problems would be and what he needed to do. I'd give them an A. I still have his card in my purse, so I told him if anything happens to the garage door that I would call him.”

“They did work for me a long time ago. They did the job right then and there and there were pretty good. I had no problems out of it, it was pretty good. They did a repair on the rollers and an adjustment. I'd grade them an A. It's very likely that I'd recommend them.”

“They came out very quickly and they were reasonable. I liked that they came out on a weekend. I would give them an A.”

“It was quick service done right off the bat. It was an installation. They earned an A.”

“My experience with them was very positive. The guy that came out here was very hospitable and did a very good job. He did a very fast job. I sent him out to my daughter's house and he did a job out there for my daughter. I am very pleased with what they have done. He put new springs up. Overall, I'd give them a double A. I will recommend them to anybody I can.”

“They were very good, with a very good service. Overall they were good, an A. They were doing garage repair.”

“They installed a garage door opener. Everything was good, they did a really good job. I had no complaints. I'd give them a top score on every question as far as performance. I'd definitely recommend them; they did a great job.”

“They were very good. They checked things out for me and made sure that everything was OK, and took care of the problem. It was a little bit of a repair, and they had to put new chains on because the other ones were off the track. I'd definitely give them an A.”

“It was quite some while ago, and it was very good work.”

“They were knowledgeable installers, courteous and polite. I'd rate them as an A.”

“They did a good job. They were replacing the garage door opener. I'd probably give them an A rating.”

“Everything's fine. They did a good job and it works well. I don't have any complaints, everything's OK.”

“That was a long time ago. I wasn't here when they did it, but my husband was. They did installation work. They did a good job and the work was fine. We'd recommend them.”

“It's been so long ago I've forgotten about it. It must have been a positive experience; if it had been negative, I probably would have remembered. They did a repair because the door has not been replaced.”

“They came out and replaced a spring on my door. They guy who came out was really good and I'd definitely use them again. I have absolutely no complaints across the board, and I'd absolutely recommend them.”

“They did the work time, and everything has been OK since then. They earned an A. I would recommend them. This was for a garage door repair or installation.”

“They repaired everything on the garage, I believe it was an opening repair. I'd give them an A grade.”

“He knew what he was doing and I could tell from the way he was doing it. He was repairing a garage door that was locked for days and one of the cables had broken off, causing it to be slanted. I had him to install a new garage door opener too. I grade them an A. I will definitely recommend them.”

“They came out quickly. I think I remember that—it's been a while. We thought that we were going to be able to repair it, but we ended up having to get a new one of those motors. I would say they get an A grade.”

“We were in an emergency situation and they were able to show up and take care of us. The guy was very nice and professional, and we haven't had any more problems with the garage. I'd give them an A. I would recommend them.”

“I think he put something on my garage, some kind of coil—a long time ago though. They were a normal company—they came, did the job, and left. It worked, I'm happy. I'd give them an A. It's very likely that I'll recommend them.”

“It's been awhile. They came on time like they said they would. They were doing garage door repairs. I'd give them an A rating.”

“It's been a while. I liked their recommendation to put two springs instead of adding one, which I thought was a great idea. I'd give them an A.”

“Action Garage Door showed up in a hurry. They gave me some good advice, and they had on their truck all the equipment necessary to fix my garage door. It didn't take nearly as much time as I thought it would, and they just had to fix a spring. I found them in Best Pick Reports. They deserve an A+.”

“Action Garage Door did work for us. The spring on the garage door at the top broke, and they came in and installed the new one. I'd give them an A+.”

“They were very efficient. He went out of his way to help me, and he set up a remote connection to the garage door and other things like that. He did a really good job and was very professional. Those guys deserve an A+.”

“Action Garage Door changed some cables or wheels, and then they checked out the motors to make sure everything was running properly. I'd say they're an A+.”

“I liked the fast service. They were nice and did a good job. They deserve an A.”

“We are satisfied with Action Garage Door. The most positive thing was that they located the problem immediately and fixed it. Everything seems to work now, so I'd give them an A.”

“I've used Action Garage Door. They just came and did the job professionally. They installed a new garage door for me. I'd give them an A.”

“Action Garage Door was timely. The technician explained everything he was doing, gave me two options, and then did the work. It was just the way it should be in the world. This was both a repair and a new installation. He repaired the mechanism that pulls the door up and down. I'd give them a straight A. They did everything I expected them to do.”

“Action Garage Door is the only company I've ever used. I'd had an issue, and they replaced my springs and rollers. They did about half a day's work. It was all good, and everything has worked fine since then. I'd give them a good recommendation. It's a little hard to judge, because I've never used anyone else, but I'd give them an A-. For the most part, I didn't have any complaints at all. They did a good job and I'm satisfied.”

“The guy was friendly, and he got the job done pretty quick. I think it's still working well, so that's always a good sign. They repaired the big spring that's in the middle of the garage door—it cracked. I'd give them an A.”

“He didn't talk down to me while fixing my garage door. The door wouldn't go down all the way, so they were fixing the chain-cable and everything. Their customer service was good. I found them through Best Pick Reports. They earned an A.”

“There were no issues. Action Garage Door said they were going to do something, did it, and left. They had to replace all the wheels on my garage door. I found them in the Best Pick Reports magazine I get in the mail. They'd get an A.”

“I felt like the man was being honest with me in only having to replace one spring. I found them from my sister; she'd had them before. I'd give them an A.”

“The guy that came out and installed everything was just really nice. He really went the extra mile, so I'll give them an A.”

“He fixed my problem. They get an A.”

“He was a nice guy. I picked them because my neighbor used them. I'd give them an A.”

“What makes things positive for me is that it works. They get an A.”

“Action Garage Door fixed the garage door opener. I'd give them an A.”

“Action Garage Door came right away, and provided the service as expected. He was fixing two different garage doors at different times. I called them first when we'd just gotten into our new home about a year ago, and then we had problems with the second garage door and called them again. They fixed it just as well. They deserve an A.”

“Action Garage Door did a good job. They arrived promptly when they said they were going to, and they did their work in a quick fashion. Even though initially there was a misunderstanding about what needed to be done, they fixed the problem that needed to be fixed. My electronic slides weren't functioning. I'd say they deserve an A-.”

“They were friendly, punctual, and quick. They were just repairing the spring, but they might have done the installation of the door before we bought the house. They deserve an A.”

“Action Garage Door was quick and professional, and they knew exactly what they were doing. We've had no problems since. They even checked other things to make sure it was all functioning smoothly, so they went above and beyond. We have an electric garage door opener, and the springs had come undone, which had taken the whole door off the track. It works better now than before we had the issue. They deserve an A+, for sure.”

“Action Garage Door has been very good to me. I've used them over and over. They've replaced the mechanism and the motor. They're prompt and efficient, and they show up and fix it—A+.”

“They did a good job. They did all the right things, and the garage door's been working perfectly ever since. The wheels on the track needed to be replaced because it wasn't going up and down properly. I would give them an A rating.”

“They replaced the door. I liked their promptness, the ability of the man that brought the door out, and the way he worked. He was very good, excellent, and their customer service was excellent. I'd give them an A+.”

“I did have some garage door work done. They did an excellent job. When he came out, he was cordial. He gave me an estimate on the spot. He was able to fix it without replacing the whole door or anything like that, so I thought he was fair. He fixed it on the spot very quickly. I paid him, and he left. He did the estimate and the job on the same day. He had all the materials there to do the work. He was prepared. I chose them because I actually found them in Best Pick Reports. I'd give them an A.”

“They fixed my garage, which was the best thing. The guy was quick about it, and he was friendly, knowledgeable, and all those good things. They're close in my area, and they looked reputable. I'd give them an A.”

“They did a good job. They showed up on time, showed me how to work everything, and then that was it. Their customer service was pretty good. Everything was good. The tech was good, and he knew his stuff. I'd say they did a good job. I guess I'd give them an A.”

“The guy was very knowledgeable. He did a good job. He worked consistently, and he didn't stop and take breaks. He discussed things with me if I had questions. He did a really good job overall. When I called them, they were able to come right out and do the job. I'd give them an A.”

“They came right away, and they fixed it completely for the amount they told me it was going to cost. We had two different issues on two different occasions. This time it had to do with the wheels on the track. The cable that pulls it up got wrapped around the wheels, and they had to fix it. Their customer service was good. When I called they said that they'd have somebody out between such and such today. Then when somebody was on his way, they called me, and the guy arrived about 10 to 15 minutes later, both times. It was a very competent person that got the work done. They looked at it, quoted me something, and I said, 'OK.' Then, they did the work and charged me just what they said. I'd give them an A. I was completely satisfied. I'd give them an A+.”

“They came, did what they needed to do, and did it quickly. They changed a garage spring. One of the springs broke. I think a friend of mine recommended them because one of her springs broke. I'd give them an A+. I have used them twice. I had a spring break once before, and they came out. Then, just recently, the other spring broke, and I called them right back out.”

“They came and fixed our garage door. The big coil at the top was broken, and the rollers had to be replaced. They did everything the same day. I just called them, and they were able to come out that same day when I called. They deserve an A+.”

“They're an A+.”

“They completely replace the garage door, because it was old. They were very patient, informative, and professional—A+.”

“I would give them an A+ on everything.”

“They came out, brought a quality product, installed it well, and were gone. I found the company from a neighbor. I'd give them an A+.”

“The guy that came out and did it was a real good guy. I have an old system, and he gave me some options for the work. The very least that I could do would work for a little bit, but then down the road I was going to have to do more work to it. So, I went the medium way. The guy was very nice, and he did a very good job—an A+.”

“They fixed it, and I don't have a problem with it anymore. I think I used their services once before. I'd give them an A+.”

“My spring broke on the garage door, which meant that I couldn't lift it or anything else of that nature. I called late in the afternoon. The next morning, the service guy was there and had me out by the time I needed to go to work. I mean you can't get any faster than that. I've used this company for years, and I'd give them an A+.”

“They did some work at our other house, and they were in and out real quick. I'd give them an A+.”

“The guy came out late one night. It wasn't an emergency. He replaced the spring. He had all the parts on his truck, so we got it fixed, and we didn't have to go get parts or anything. Their customer service was good. I'd give them an A.”

“They came out and on the same call were able to get it repaired and back to operational. We also decided to add a broader door operator. Their customer service was very good. I'd give them an A.”

“Everything went OK. It was good. The guy that put my garage door in did a really good job. We had to put a whole new garage door, but he did his job. He did it professionally and took away the old one. It was done fast. It was good, and I would use them again. They were in Best Pick Reports, so I called them. I'd give them an A. They're good, and the guy was really efficient and fast.”

“They took care of the problem, and their customer service was great. They did it really fast, and it was done real well. The coils on my garage door broke, and they fixed those lines. I found out about them through a referral. I'd give them an A.”

“They fixed my garage door several months ago. The technician that went to my house was very good at explaining everything that he was going to do. He was very knowledgeable about what he was doing, and it was very good. They deserve an A.”

“They came out twice, once was for quoting and the second time for the actual service. The technician was very pleasant and very competent. They replaced the spring on the door. There was a problem with the spring, and they had to replace it in order for the door to open. I'd rate them as an A.”

“It was a great experience. I'd give them an A.”

“A guy came by about three or four months ago and fixed my garage door. Everything was fine. I'd give them an A.”

“The cable had come loose on the door, and they had to redo that. They came out right away and fixed it, and we haven't had any problems since then. The guy was very friendly and very helpful. I'd give him an A.”

“The technician was very friendly and very knowledgeable. We had a small garage door that was off track and worn out. He had to replace the track and the wheels, and he lubricated it as well. I was even able to ask him about the sort of lubrication I should use on the boathouse for the lift there. He told me where I could get it and what kind I needed to use. I'd give them an A.”

“They had to repair my garage door. I think they had to replace the opening mechanism or something like that. The quality of the work was pretty good. I had no problems at all. Their customer service was good, and they responded promptly. They told me what they were going to do, and they did what they said they were going to do. I'd give them an A. I believe I've used them before, and I plan to call them again to do some more work on the garage.”

“My door broke on a Saturday afternoon, and the guy came out and fixed it. The door came down on a trashcan or something, and it bent something on the door. Their customer service was great. The guy was very nice. He knew what he was doing, and he fixed the door on a Saturday afternoon. I'd give them an A.”

“It was quick, quick service. Action Garage Door fixed it. I think it was the rollers of my garage door. I'd give them an A grade.”

“He explained all the work and everything. He had better material to put into the door so it wouldn't happen again, and he explained what had happened. We have been using this company about two or three years, and we'd give them an A.”