Action Garage Door Repair Specialists
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 254 Surveys
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Compiled Score: star star star star star
Action Garage Door Repair Specialists has received 5 out of 5 stars (A-rating) based on 254 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Action Garage Door has been a family-owned business since 1984. Our most important priorities are our customers and the quality of work our technicians provide. We also keep our customers safe with 20-year background checks on our technicians. We go the extra mile to earn your business, one customer at a time."

Gary Staats | President
Company Information
Services Offered
Action Garage Door services all makes and models of garage doors and openers for residential and commercial customers. The company also offers preventative maintenance and safety checks.
Warranty
Action Garage Door offers lifetime warranties on select products.
Company History
Since 1984, Action Garage Door has served the areas of Houston, Austin, and Dallas/Ft. Worth. The company is family owned and operated.
Employee Information
According to the company, all technicians have passed a 20-year background check.
Additional Information
Besides standard garage doors, the company also offers environmentally friendly products, garage doors featuring "pinch-resistant technology," and garage door openers with the latest safety features.
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I have a garage door where it lifts the garage door up and down, the spring. It was perfect. They were very nice and gentlemanly, and it's working perfectly. I'd give them an A+ overall. As long as it's working, and I have no trouble, I guess it's perfect. They were very nice. I was happy, and it's working fine. I can't tell who's going to come out to do it. It depends on who comes out to do it. The person that came out to do it was one of the owners. He was wonderful.”

“It was a repair and replacement job. I'd rate them A+. Their customer service was excellent. Their punctuality was very good.”

“It was quick. They came quickly and took care of the problem. It was great. It was a repair. They're A+.”

“They were great. They were very professional, very quick, timely. They came out the day I called them. The garage door still works. They had to replace the motor. I would grade the overall experience A+. Not that I'm an expert in garage door services, but they did a good job to me. I would definitely recommend them.”

“I was really pleased. I believe I called that morning. I think it was 6:30 AM that I called. They were able to come out that day and do what we needed to do. It turned into an entire replacement. We'd had our garage door for 15 years. It turned out the springs had broken, so we decided just to replace it with a whole new garage door opener. We're pleased with it. I'm glad we did it. They got in, diagnosed it, and did what we wanted him to do. The quality is good. We've been happy with them. It's worked perfectly since they took care of it. I'd give them an A. They did perfectly. Everything I asked them to do, they did what they said they were going to do. It was really good. I would recommend them.”

“They did excellent work. I had no complaints, and I'd recommend them.”

“They're fine. I'd give them the best rating. Their quality of work and expertise was good. Everything is good. I would recommend them.”

“I had a pretty good experience. They did good work. They did the work. I paid them. They did a fantastic job, and I had no problems with it. They did repair, and they put a new motor in for me. Overall, I have no complaints. I would recommend them. They're good. They know what they're doing.”

“They did great. They did exactly what was needed, took them a few minutes. They replaced a spring and did a loop job. One time they came and there wasn't anything wrong, but they told me, 'You don't have anything wrong. It's working fine.' That was great. Both times, they have definitely done really good and were quick and efficient. They get an A. I would recommend them.”

“They fixed my door. They got it done quick. They changed the spring on one of my garage doors. The spring broke. I'd give them an A+. I would recommend them.”

“The technician was good, and the people followed up, so I was very happy. They went ahead and put in a new opener for me, the opener part. I'd give them an A+. The end part was very good. I'd recommend them.”

“It was my garage. They repaired the spring. The spring got broken. Overall, I would rate them A+. I would be likely to recommend them.”

“They did a good job. I like that fact that he explained to me what to do and why. He just was very efficient. He did it very quickly, and we've had no problems with it since then. They earned an A+.”

“It was an odd kind of request to fix what I'd already started working on, so he was very helpful and understanding. I was installing a garage door opener, and I got to a point where I didn't know how to finish it, and they came and finished it for me. They deserve an A+.”

“He put in my garage door when we moved. They were cordial and quick. We moved in, and I needed a new apparatus that runs it. I'd give the overall experience an A+.”

“He was friendly. He was quick. He didn't take much of my time. It was just a repair. I'd give them an A.”

“The work was good. I didn't have a problem. They did a repair job. I'd give them an A overall.”

“The guy was on time, and I think he was pretty friendly, so that was good. He was pretty quick. I was OK with all of that. It was a repair and replacement, I had to put a new unit up. I would give it an A grade.”

“They were timely. The repair was all done, and they came back to tweak it at no charge. Overall, it was positive. I'd give the overall experience an A.”

“I liked their openness. They were upfront, and I liked how fast they were. They did a partial replacement. Overall, I would rate them A. They were quick as far as how fast they came here.”

“They did a very good job.”

“They were prompt, and they did the work correctly the first time. They replaced my garage door. I'd give them an A overall.”

“They did a really good job. Their people seemed to be experienced and knew what they were doing. They did the job in a timely manner, and when they said they would do it. They get an A. They did a really good job.”

“It was a repair job.”

“Mainly I liked that they did what they said they were going to do. It was a replacement job. I would give them an A.”

“I had a positive experience.”

“They were pretty good. They were professional. I'm happy with them. They replaced the spring. I'd give them an A. I would recommend them.”

“I had a positive experience.”

“They were on time with their schedule. They did timely work and he was done in fairly short order. We haven't had any issues with the installation. They get an A. I would recommend them.”

“Action Garage Door did a wonderful job. The garage door wouldn't open. They came the same day, and the service was good. The serviceman was very, very nice. I'd give them an A.”

“Our garage door opener was not working, so they replaced it. I liked that they were fast, they got it done, and they gave me several different options. They get an A+ from me.”

“We were very satisfied with them. I left a message, and he called me back that night. The technician they sent was very knowledgeable. He knew what he was talking about. I was really pleased with the work—every bit of it. I'd say they were excellent. They get an A.”

“The technician was informative. He told me things that would help make my garage door work better. I'd give them an excellent rating—they're an A.”

“They realigned the part that makes it stop if you have a child or something going underneath it. Then they redid the springs on it. They were prompt and the guy seemed knowledgeable. The work was good. It was an A+ experience. I would highly recommend them.”

“There's been more than one person that worked on my garage door. It was OK because my garage door was almost falling. I would say that across the board it was excellent with no complaints, and I'd recommend them.”

“It was excellent with no complaints and I'm one hundred percent likely to recommend them to someone. It was a repair.”

“This was maybe back in February. My experience with them was fine. They were on time and fixed the problem—in and out in 45 minutes. I had to replace the spring because my garage door wouldn't open. They did what they said they'd do. They were efficient, quick, and everything was good. Overall, they were excellent with no complaints. There were no issues at all. They actually were out within a couple of hours of my calling them, on a Saturday morning. So everything was fine. I would recommend them.”

“They did a great job. A+. I'm a hundred percent likely to recommend them to someone.”

“They actually did do work for me and it was great. They replaced a spring on the garage door. He came in, did the work, and he was done. It was very quick. I think we called one day, they showed up the next day, or maybe even that day—I'm not sure. The guy seemed very knowledgeable, he did his work, we paid him, and he left. It was all done. Actually, we were in the process of selling the house, and I think the inspector was coming that day or the next day. It worked out really well for us. I'd give them an A+ grade.”

“It's been over a year since they did any work for us. They were quick, efficient, and got the job done the same day—great. It was a repair. They deserve an A+.”

“The work was done a long time ago. They did good. They put a spring on the garage. I liked that they did it.”

“I did have some garage work done with them. They seemed to have done well. My garage door spool had broken and stuff. We had to put new rollers and stuff on the garage. It was a repair. They did a good job and they were pretty reasonable. I'd give them an A; there weren't any problems. They were right on time. I really needed it and they were right there.”

“It's been quite a while since that was done. I'm not at my home right now, but whoever did the work with it was fine. I had two things done, the latest was a spring. That worked out fine, that was great.”

“It was a positive experience.”

“They're fine. I think the door was stuck half way, and part of the round thing that makes it go up and down was broken. So he replaced those and fixed the door, he didn't have to take the whole door off or anything. He fixed it so fast. He was very nice, very professional, and he did a great job. I have not had a problem since. That's been almost a year ago. I'd definitely give them an A. If my neighbors are seeing something with their doors, I would gladly tell them about him.”

“They did work for me a while back. I called to get a quote for the garage. I was a past customer and I wanted to get a quote for the garage door opener because it broke. They did some work for me before that, on the spring. They were pretty fast. The tech that came in, or the repair guy—he was very professional. I give them an A rating.”

“We had a garage door replaced. They were fast, prompt, on time, and neat. I'd give them an A.”

“My experience with them was pretty good.”

“They did work a while ago, maybe around Christmas. They were great. The garage door came off its track and they fixed it for me. They were really good. They were really friendly and quick. They did a good job. I'd rate them as an A. I would recommend them again.”

“They replaced the springs on our garage door. We got an appointment quickly. They came at their prescribed time, and the work was done quickly and efficiently. The whole experience was a good one. I give them an A.”

“I don't think we've done anything with Action Garage Door in a long time. They came on time and did what they said they were going to do. I'd give them an A rating.”

“They're very nice, good people I had out here. They did what I wanted done. I think I'd give them an A. They installed a new garage opener.”

“They did the work a while back. The experience was absolutely positive. He told me what my future problems would be and what he needed to do. I'd give them an A. I still have his card in my purse, so I told him if anything happens to the garage door that I would call him.”

“They did work for me a long time ago. They did the job right then and there and there were pretty good. I had no problems out of it, it was pretty good. They did a repair on the rollers and an adjustment. I'd grade them an A. It's very likely that I'd recommend them.”

“They came out very quickly and they were reasonable. I liked that they came out on a weekend. I would give them an A.”

“It was quick service done right off the bat. It was an installation. They earned an A.”

“My experience with them was very positive. The guy that came out here was very hospitable and did a very good job. He did a very fast job. I sent him out to my daughter's house and he did a job out there for my daughter. I am very pleased with what they have done. He put new springs up. Overall, I'd give them a double A. I will recommend them to anybody I can.”

“They were very good, with a very good service. Overall they were good, an A. They were doing garage repair.”

“They installed a garage door opener. Everything was good, they did a really good job. I had no complaints. I'd give them a top score on every question as far as performance. I'd definitely recommend them; they did a great job.”

“They were very good. They checked things out for me and made sure that everything was OK, and took care of the problem. It was a little bit of a repair, and they had to put new chains on because the other ones were off the track. I'd definitely give them an A.”

“It was quite some while ago, and it was very good work.”

“They were knowledgeable installers, courteous and polite. I'd rate them as an A.”

“They did a good job. They were replacing the garage door opener. I'd probably give them an A rating.”

“Everything's fine. They did a good job and it works well. I don't have any complaints, everything's OK.”

“That was a long time ago. I wasn't here when they did it, but my husband was. They did installation work. They did a good job and the work was fine. We'd recommend them.”

“It's been so long ago I've forgotten about it. It must have been a positive experience; if it had been negative, I probably would have remembered. They did a repair because the door has not been replaced.”

“They came out and replaced a spring on my door. They guy who came out was really good and I'd definitely use them again. I have absolutely no complaints across the board, and I'd absolutely recommend them.”

“They did the work time, and everything has been OK since then. They earned an A. I would recommend them. This was for a garage door repair or installation.”

“They repaired everything on the garage, I believe it was an opening repair. I'd give them an A grade.”

“He knew what he was doing and I could tell from the way he was doing it. He was repairing a garage door that was locked for days and one of the cables had broken off, causing it to be slanted. I had him to install a new garage door opener too. I grade them an A. I will definitely recommend them.”

“They came out quickly. I think I remember that—it's been a while. We thought that we were going to be able to repair it, but we ended up having to get a new one of those motors. I would say they get an A grade.”

“We were in an emergency situation and they were able to show up and take care of us. The guy was very nice and professional, and we haven't had any more problems with the garage. I'd give them an A. I would recommend them.”

“I think he put something on my garage, some kind of coil—a long time ago though. They were a normal company—they came, did the job, and left. It worked, I'm happy. I'd give them an A. It's very likely that I'll recommend them.”

“It's been awhile. They came on time like they said they would. They were doing garage door repairs. I'd give them an A rating.”

“It's been a while. I liked their recommendation to put two springs instead of adding one, which I thought was a great idea. I'd give them an A.”

“Action Garage Door showed up in a hurry. They gave me some good advice, and they had on their truck all the equipment necessary to fix my garage door. It didn't take nearly as much time as I thought it would, and they just had to fix a spring. I found them in Best Pick Reports. They deserve an A+.”

“Action Garage Door did work for us. The spring on the garage door at the top broke, and they came in and installed the new one. I'd give them an A+.”

“They were very efficient. He went out of his way to help me, and he set up a remote connection to the garage door and other things like that. He did a really good job and was very professional. Those guys deserve an A+.”

“Action Garage Door changed some cables or wheels, and then they checked out the motors to make sure everything was running properly. I'd say they're an A+.”

“I liked the fast service. They were nice and did a good job. They deserve an A.”

“We are satisfied with Action Garage Door. The most positive thing was that they located the problem immediately and fixed it. Everything seems to work now, so I'd give them an A.”

“I've used Action Garage Door. They just came and did the job professionally. They installed a new garage door for me. I'd give them an A.”

“Action Garage Door was timely. The technician explained everything he was doing, gave me two options, and then did the work. It was just the way it should be in the world. This was both a repair and a new installation. He repaired the mechanism that pulls the door up and down. I'd give them a straight A. They did everything I expected them to do.”

“Action Garage Door is the only company I've ever used. I'd had an issue, and they replaced my springs and rollers. They did about half a day's work. It was all good, and everything has worked fine since then. I'd give them a good recommendation. It's a little hard to judge, because I've never used anyone else, but I'd give them an A-. For the most part, I didn't have any complaints at all. They did a good job and I'm satisfied.”

“The guy was friendly, and he got the job done pretty quick. I think it's still working well, so that's always a good sign. They repaired the big spring that's in the middle of the garage door—it cracked. I'd give them an A.”

“He didn't talk down to me while fixing my garage door. The door wouldn't go down all the way, so they were fixing the chain-cable and everything. Their customer service was good. I found them through Best Pick Reports. They earned an A.”

“There were no issues. Action Garage Door said they were going to do something, did it, and left. They had to replace all the wheels on my garage door. I found them in the Best Pick Reports magazine I get in the mail. They'd get an A.”

“I felt like the man was being honest with me in only having to replace one spring. I found them from my sister; she'd had them before. I'd give them an A.”

“The guy that came out and installed everything was just really nice. He really went the extra mile, so I'll give them an A.”

“He fixed my problem. They get an A.”

“He was a nice guy. I picked them because my neighbor used them. I'd give them an A.”

“What makes things positive for me is that it works. They get an A.”

“Action Garage Door fixed the garage door opener. I'd give them an A.”

“Action Garage Door came right away, and provided the service as expected. He was fixing two different garage doors at different times. I called them first when we'd just gotten into our new home about a year ago, and then we had problems with the second garage door and called them again. They fixed it just as well. They deserve an A.”

“Action Garage Door did a good job. They arrived promptly when they said they were going to, and they did their work in a quick fashion. Even though initially there was a misunderstanding about what needed to be done, they fixed the problem that needed to be fixed. My electronic slides weren't functioning. I'd say they deserve an A-.”

“They were friendly, punctual, and quick. They were just repairing the spring, but they might have done the installation of the door before we bought the house. They deserve an A.”

“Action Garage Door was quick and professional, and they knew exactly what they were doing. We've had no problems since. They even checked other things to make sure it was all functioning smoothly, so they went above and beyond. We have an electric garage door opener, and the springs had come undone, which had taken the whole door off the track. It works better now than before we had the issue. They deserve an A+, for sure.”

“Action Garage Door has been very good to me. I've used them over and over. They've replaced the mechanism and the motor. They're prompt and efficient, and they show up and fix it—A+.”

“They did a good job. They did all the right things, and the garage door's been working perfectly ever since. The wheels on the track needed to be replaced because it wasn't going up and down properly. I would give them an A rating.”

“They replaced the door. I liked their promptness, the ability of the man that brought the door out, and the way he worked. He was very good, excellent, and their customer service was excellent. I'd give them an A+.”