Action Garage Door Repair Specialists
8th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Action Garage Door Repair Specialists has received 4.7 out of 5 stars based on 179 customer surveys conducted through GuildQuality.
5
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18
3
6
2
5
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3
8th year as a Best Pick Call
"Action Garage Door has been a family-owned business since 1984. Our most important priorities are our customers and the quality of work our technicians provide. We also keep our customers safe with background checks on our technicians. We go the extra mile to earn your business, one customer at a time."

Gary Staats | President
Company Information
Services Offered
Action Garage Door services all makes and models of garage doors and openers for residential and commercial customers. The company also offers preventative maintenance and safety checks.
Warranty
Action Garage Door offers lifetime warranties on select products.
Company History
Since 1984, Action Garage Door has served the areas of Houston, Austin, and Dallas/Ft. Worth. The company is family owned and operated.
Employee Information
All technicians have passed a background check.
Additional Information
Besides standard garage doors, the company also offers environmentally friendly products, garage doors featuring "pinch-resistant technology," and garage door openers with the latest safety features.
Areas Served
Afton Oaks, Bellaire, Braeswood Place, Central Southwest, Cinco Ranch, Conroe, Cypress, Energy Corridor, Erinwilde, Fallbrook, Fondren Gardens, Greater Fondren Southwest, Greater Heights, Greater Inwood, Greenway/Upper Kirby, Greenwood Forest, Gulfton, Houston, Independence Heights, Inwood North, Jersey Village, Katy, Lakewood Forest, Memorial Villages, Meyerland, Midtown, Mission Bend, Missouri City, Northcliffe, Northside Village, Oak Forest/Garden Oaks, Ponderosa Forest, Rampur Estates, Richmond, River Oaks, Rushwood, Sharpstown, Spring, Stafford, Sugar Land, Swea Gardens, The Champions, The Woodlands, Tomball, University Place, Waterford Park, West University Place, Westbury, Willowbrook, Winchester Country
Address
1224 Millard Dr.
Plano, TX 75074
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours

Compiled Score:

Action Garage Door Repair Specialists has received 4.7 out of 5 stars based on 179 customer surveys conducted through GuildQuality.
5
147
4
18
3
6
2
5
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/17/2019

“They completed the project at the scheduled time and they did a good job with installation. The opener works perfectly.”

Review by
09/17/2019

“They met my expectations with my satisfaction”

Review by
09/17/2019

“Doing the job timely.”

Review by
09/17/2019

No review comments provided

Review by
09/17/2019

“Action Garage Door Repair Specialists were willing to resolve the issues I had.”

Review by
09/13/2019

“I would like to recognize the salesperson that came out to give us our quote for his exceptional service.”

Review by
08/26/2019

“Action Garage Door Repair Specialists provided quick and efficient service.”

Review by
08/26/2019

“The technician that did the work was extremely efficient.”

Review by
08/26/2019

“They met exp.”

Review by
08/26/2019

“I am not satisfied with the workmanship or the price. The garage door comes of the rails and makes noises like it is jumping. The price was very high.”

Review by
08/05/2019

No review comments provided

Review by
08/02/2019

“They did what they were supposed to do.”

Review by
08/02/2019

“They were really good and super quick and the workers were super nice.”

Review by
08/02/2019

“I am pleased with the work.”

Review by
08/02/2019

“The garage door doesn't open every time. Half the time it opens and the other half I have to go in and pull the cord to open it.”

Review by
07/10/2019

“What I felt like is that they subcontracted out the installer. In terms of dealing with them the in-house everything was fine but the actual person who did the installation I did not have a good experience with.”

Review by
07/01/2019

No review comments provided

Review by
06/28/2019

“The guy who fixed my garage door was young but quite good.”

Review by
06/27/2019

“I would like to recognize my technician for his exceptional service.”

Review by
06/27/2019

“I thought the gentleman that came was very professional and presentable. He is the guy you would need for customers. His personality and workmanship were great. If I wasn't happy I would tell you.”

Review by
06/27/2019

“I would like to recognize my installer for his exceptional service.”

Review by
06/27/2019

“My technician did a great job and was very helpful.”

Review by
06/27/2019

“Action Garage Door Repair Specialists - Houston has done a good job and I have recommended them to my sister.”

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

“The person who was out here was really good. He fixed the door and also recommended a few things.”

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

“The technician was very good. He was on time and very professional.”

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

“They met my expectations by completing the job the way I expected.”

Review by
06/27/2019

“They did a great job on the double car side of the garage,”

Review by
06/27/2019

“The technician was good at his work but he would not explain the charges. He never even gave us a receipt and would not give us his phone number either.”

Review by
06/27/2019

No review comments provided

Review by
08/13/2018

“They exceeded my expectations.”

Review by
08/13/2018

“My expectations were met or exceeded with their professionalism, timeliness, and quality of work.”

Review by
08/09/2018

No review comments provided

Review by
08/01/2018

No review comments provided

Review by
08/01/2018

“I would like to recognize the guy that came to the house for his exceptional service. He was great.”

Review by
07/26/2018

“They replaced the garage door opener.”

Review by
07/24/2018

“I was most satisfied that he got the job done quickly.”

Review by
07/24/2018

“They met my expectations with the efficiency of the work and his recommendation related to the door itself.”

Review by
07/19/2018

“Replace spring and install new garage door opener.”

Review by
07/12/2018

“They answered the phone when they were supposed to, they showed up when they said that they would and they finished as scheduled.”

Review by
07/11/2018

“I was satisfied with the professionalism of the installer. He explained everything as he was doing it.”

Review by
07/10/2018

“They did a good job!”

Review by
07/10/2018

“I was most satisfied with the quality of the product and workmanship.”

Review by
07/10/2018

“You have to hold it down to close it.”

Review by
07/10/2018

“The only problem is the garage door opener outside the house does not work. I have replaced the battery and everything else and it does not work. I have a temporary opener with a button it works. The button inside the garage works.”

Review by
07/07/2018

No review comments provided

Review by
07/02/2018

No review comments provided

Review by
10/16/2017

“I had a positive experience.”

Review by
10/16/2017

“I had a positive experience.”

Review by
10/16/2017

“They did a very good job.”

Review by
10/16/2017

“It was a repair job.”

Review by
10/16/2017

“The work was good. I didn't have a problem. They did a repair job. I'd give them an A overall.”

Review by
10/16/2017

“They did excellent work. I had no complaints, and I'd recommend them.”

Review by
10/16/2017

“They did a good job. I like that fact that he explained to me what to do and why. He just was very efficient. He did it very quickly, and we've had no problems with it since then. They earned an A+.”

Review by
10/16/2017

“I liked their openness. They were upfront, and I liked how fast they were. They did a partial replacement. Overall, I would rate them A. They were quick as far as how fast they came here.”

Review by
10/16/2017

“They were on time with their schedule. They did timely work and he was done in fairly short order. We haven't had any issues with the installation. They get an A. I would recommend them.”

Review by
10/16/2017

“He put in my garage door when we moved. They were cordial and quick. We moved in, and I needed a new apparatus that runs it. I'd give the overall experience an A+.”

Review by
10/16/2017

“They fixed my door. They got it done quick. They changed the spring on one of my garage doors. The spring broke. I'd give them an A+. I would recommend them.”

Review by
10/16/2017

“They were timely. The repair was all done, and they came back to tweak it at no charge. Overall, it was positive. I'd give the overall experience an A.”

Review by
10/16/2017

“They were pretty good. They were professional. I'm happy with them. They replaced the spring. I'd give them an A. I would recommend them.”

Review by
10/16/2017

“They're fine. I'd give them the best rating. Their quality of work and expertise was good. Everything is good. I would recommend them.”

Review by
10/16/2017

“It was my garage. They repaired the spring. The spring got broken. Overall, I would rate them A+. I would be likely to recommend them.”

Review by
10/16/2017

“It was a repair and replacement job. I'd rate them A+. Their customer service was excellent. Their punctuality was very good.”

Review by
10/16/2017

“They were prompt, and they did the work correctly the first time. They replaced my garage door. I'd give them an A overall.”

Review by
10/16/2017

“Mainly I liked that they did what they said they were going to do. It was a replacement job. I would give them an A.”

Review by
10/16/2017

“He was friendly. He was quick. He didn't take much of my time. It was just a repair. I'd give them an A.”

Review by
10/16/2017

“It was quick. They came quickly and took care of the problem. It was great. It was a repair. They’re A+.”

Review by
10/16/2017

“I was really pleased. I believe I called that morning. I think it was 6:30 AM that I called. They were able to come out that day and do what we needed to do. It turned into an entire replacement. We’d had our garage door for 15 years. It turned out the springs had broken, so we decided just to replace it with a whole new garage door opener. We're pleased with it. I'm glad we did it. They got in, diagnosed it, and did what we wanted him to do. The quality is good. We've been happy with them. It's worked perfectly since they took care of it. I'd give them an A. They did perfectly. Everything I asked them to do, they did what they said they were going to do. It was really good. I would recommend them.”

Review by
10/16/2017

“I have a garage door where it lifts the garage door up and down, the spring. It was perfect. They were very nice and gentlemanly, and it's working perfectly. I'd give them an A+ overall. As long as it's working, and I have no trouble, I guess it's perfect. They were very nice. I was happy, and it's working fine. I can't tell who's going to come out to do it. It depends on who comes out to do it. The person that came out to do it was one of the owners. He was wonderful.”

Review by
10/16/2017

“They did great. They did exactly what was needed, took them a few minutes. They replaced a spring and did a loop job. One time they came and there wasn't anything wrong, but they told me, 'You don't have anything wrong. It's working fine.' That was great. Both times, they have definitely done really good and were quick and efficient. They get an A. I would recommend them.”

Review by
10/16/2017

“They were great. They were very professional, very quick, timely. They came out the day I called them. The garage door still works. They had to replace the motor. I would grade the overall experience A+. Not that I'm an expert in garage door services, but they did a good job to me. I would definitely recommend them.”

Review by
10/16/2017

“I had a pretty good experience. They did good work. They did the work. I paid them. They did a fantastic job, and I had no problems with it. They did repair, and they put a new motor in for me. Overall, I have no complaints. I would recommend them. They're good. They know what they're doing.”

Review by
10/16/2017

“It was an odd kind of request to fix what I’d already started working on, so he was very helpful and understanding. I was installing a garage door opener, and I got to a point where I didn't know how to finish it, and they came and finished it for me. They deserve an A+.”

Review by
10/16/2017

“They did a really good job. Their people seemed to be experienced and knew what they were doing. They did the job in a timely manner, and when they said they would do it. They get an A. They did a really good job.”

Review by
10/16/2017

“The guy was on time, and I think he was pretty friendly, so that was good. He was pretty quick. I was OK with all of that. It was a repair and replacement, I had to put a new unit up. I would give it an A grade.”

Review by
10/16/2017

“The technician was good, and the people followed up, so I was very happy. They went ahead and put in a new opener for me, the opener part. I'd give them an A+. The end part was very good. I'd recommend them.”

Review by
10/16/2017

“They actually came out twice. The first time, I thought they did a good job. The second time, I'm not saying they didn't do a good job, but we still have some issues. It was OK. The first time they did a nice job. The second time, when the other door broke, for some reason they had a hard time getting the door to work. It took them a while. Even though it works now, it's still kind of crooked, the door. I'm always afraid it's just going to end up breaking sometimes. I'd give them a B overall. Their customer service was fine.”

Review by
10/16/2017

“It was OK. I didn't really like the disorganization of the warranty, the pricing. It was just a repair. I had a warranty on it, and the person that came out made a comment, 'How could the first person have done it so inexpensively?' I thought that was—regardless. If it was under warranty, it should be under warranty. I'd give them a C-. Probably because of my past experience, I wouldn't be likely to recommend them.”

Review by
10/16/2017

“It's frustrating. We've had them out multiple times. The issue's been resolved. It's just frustrating. We've had to deal with them multiple times to get there. They ended up having to replace the garage door. I'd give them a C.”

Review by
10/16/2017

“I'm not happy with them. I paid more than $500—$550. That was in spring. Somehow, we have another problem coming. There's another guy coming—two or three weeks ago. Actually, he didn't fix it. It was a replacement. I would give them a D. They cleaned up after themselves. I don't think I would recommend them.”

Review by
08/23/2016

“I think he put something on my garage, some kind of coil—a long time ago though. They were a normal company—they came, did the job, and left. It worked, I'm happy. I'd give them an A. It's very likely that I'll recommend them.”

Review by
08/23/2016

“We were in an emergency situation and they were able to show up and take care of us. The guy was very nice and professional, and we haven't had any more problems with the garage. I'd give them an A. I would recommend them.”

Review by
08/23/2016

“It's been awhile. They came on time like they said they would. They were doing garage door repairs. I'd give them an A rating.”

Review by
08/23/2016

“It's been a while. I liked their recommendation to put two springs instead of adding one, which I thought was a great idea. I'd give them an A.”

Review by
08/23/2016

“The  guy was informative. As a matter of fact, he told me certain things that would help in terms of making my garage door work better. I'd give them an excellent, A.”

Review by
08/23/2016

“My experience was kind of positive, kind of not. It was neutral. They replaced some springs on my garage door. The work was good. Whenever I called they gave me one price, then when the guy came out it was like double. And then he came down on his price so it was kind of like, what's going on? He was late. There wasn't any mess. He knew what he was doing. I'd give them an overall average of C. I wouldn't recommend them.”

Review by
08/19/2016

“The tech charged me 530 dollars for less than one hour work to add a metal sleeve on top of door frame. The chain rod was loose and needed screws. When I opened garage door it was bouncing badly. I had to call tech back, and he charged me an additional 32 dollars. The garage door rolls up unevenly with one side higher than the other side and scares me every time I use it. This was never an issue before Action Garage did repair.”

Review by
08/18/2016

“This was maybe back in February. My experience with them was fine. They were on time and fixed the problem—in and out in 45 minutes. I had to replace the spring because my garage door wouldn't open. They did what they said they'd do. They were efficient, quick, and everything was good. Overall, they were excellent with no complaints. There were no issues at all. They actually were out within a couple of hours of my calling them, on a Saturday morning. So everything was fine. I would recommend them.”

Review by
08/18/2016

“We  were very satisfied with them. On a Sunday night, I called and left a message for the office to pick up the next morning, but he called me back that night. Bless his heart, he called back that night, I couldn't believe it. He was very knowledgeable, and knew what he was talking about. He came out here and sweated like a pig. I was really pleased with every bit of the work. I'd say they were excellent, an A.”

Review by
08/18/2016

“My experience with them was very positive. The guy that came out here was very hospitable and did a very good job. He did a very fast job. I sent him out to my daughter's house and he did a job out there for my daughter. I am very pleased with what they have done. He put new springs up. Overall, I'd give them a double A. I will recommend them to anybody I can.”

Review by
08/18/2016

“They did work for me a long time ago. I would say the experience was OK. They fixed my garage door. I was stuck in the garage. The spring broke and I couldn't get out of the garage. They came out quickly, and were able to fix it. It was really expensive if I remember correctly, but that's the nature of the business I think. I'd give them an A.”

Review by
08/18/2016

“They did some work for me a long time ago. They guy was very professional and came up with a solution to get the job done without overselling—good guy. This was a garage door repair. I'd give them an A rating.”

Review by
08/18/2016

“They came out quickly. I think I remember that—it's been a while. We thought that we were going to be able to repair it, but we ended up having to get a new one of those motors. I would say they get an A grade.”

Review by
08/18/2016

“They installed a garage door opener. Everything was good, they did a really good job. I had no complaints. I'd give them a top score on every question as far as performance. I'd definitely recommend them; they did a great job.”

Review by
08/18/2016

“He knew what he was doing and I could tell from the way he was doing it. He was repairing a garage door that was locked for days and one of the cables had broken off, causing it to be slanted. I had him to install a new garage door opener too. I grade them an A. I will definitely recommend them.”

Review by
08/18/2016

“That was a few years ago. I remember that they were really expensive. They did a good job, but I thought they were going to rip me off, quite honestly. I feel like they overcharged. They repaired the garage door and did some upgrades to add a couple new rollers to it. I'd give them an A overall.”

Review by
08/18/2016

“They did work for me a long time ago. They did the job right then and there and there were pretty good. I had no problems out of it, it was pretty good. They did a repair on the rollers and an adjustment. I'd grade them an A. It's very likely that I'd recommend them.”

Review by
08/18/2016

“They did the work a while back. The experience was absolutely positive. He told me what my future problems would be and what he needed to do. I'd give them an A. I still have his card in my purse, so I told him if anything happens to the garage door that I would call him.”

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