Door Systems, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Door Systems, Inc. has received 4.8 out of 5 stars based on 209 customer surveys.
5
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6th year as a Best Pick Call
"Your overhead garage door is an important part of your home's architecture. With the largest and most diverse selection in New England, we have the garage door to make your home distinctive and unique. Our priority is helping you select the best garage door to satisfy your specific needs."

Lars Niit | President
Company Information
Services Offered
Door Systems offers garage door and garage door opener sales, repair, service, and installation.
Warranty
All workmanship and materials are guaranteed for one year on new door and motor installations. The company guarantees parts and service for 90 days.
Company History
Door Systems was founded in 1961 by Heimar "Ed" Niit. The company has grown to employ more than 75 people in over 14 locations in the Northeast. Currently, Ed's son Lars serves as president of the family-run enterprise.
Additional Information
The company offers garage doors and related products by Wayne Dalton, North American, Clopay, LiftMaster, Garaga, Cookson, Cornell, Republic, Everite, Haas, Amarr, and more.
Licenses
HIC 161210
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Compiled Score:

Door Systems, Inc. has received 4.8 out of 5 stars based on 209 customer surveys.
5
184
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/23/2018

“I have an issue with the other side of the garage. The sensors where they replaced one—I was not happy with the service. The system was not that old. I was not satisfied. and they didn't take care of my problem that I requested. I am not satisfied, because both sides don't connect with my car. I don't feel like my problem was solved, and now I have to bring someone else out to solve it.”

Review by
03/23/2018

“I think when you call in with something going on, it takes a long time to get it right. They send someone who seems unqualified to fix the issue. I feel the issues should be in the notes, and they would send the right person, with the right equipment. I have even sent in videos of what was going on. I am always wondering if they are going to work. I bought the good ones.”

Review by
03/23/2018

“I have been very satisfied. We had the doors put on a year or two ago, and we have had to make a couple of service calls. They have been very responsive. One of the guys was late, but he called to let us know it wasn't a big deal.”

Review by
03/23/2018

“I find it odd, since I used their services two years ago—I just find it strange I am getting a survey now. I went in with my contractor. It was mostly his support that got us through the sale.”

Review by
03/23/2018

“Door Systems was pleasant to work with. It was a super, easy experience. They met my expectations, and I would work with them again in the future.”

Review by
03/23/2018

“When we had a problem with our old door, they were very responsive with getting things repaired. Spoke with Donald.”

Review by
03/23/2018

“It was a while ago, but I know the man was personable and explained things. He was good. Spoke with Karen.”

Review by
03/23/2018

“It was a repair job. There was not a salesperson for the project.”

Review by
03/23/2018

“I am very happy with them, and I would recommend.”

Review by
03/23/2018

“They are great, and Door Systems did a great job.”

Review by
03/23/2018

“I will use them again.”

Review by
03/23/2018

“They did excellent.”

Review by
03/23/2018

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Review by
03/23/2018

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Review by
03/23/2018

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Review by
09/28/2016

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Review by
09/28/2016

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Review by
09/27/2016

“Great value, prompt service friendly and knowledgeable.”

Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/26/2016

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09/26/2016

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09/26/2016

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09/26/2016

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Review by
09/26/2016

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Review by
09/26/2016

“Very smooth and quiet compared to past doors I have had.”

Review by
09/26/2016

“No surprises. All done professionally, on time, at a good price.”

Review by
09/26/2016

“Good product, good install, timely fashion. Everything you expect.”

Review by
09/26/2016

“No problems. Good service. Fair pricing.”

Review by
09/26/2016

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Review by
09/26/2016

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09/26/2016

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09/26/2016

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Review by
09/26/2016

“They do a great job. The only knock would be that we had to wait a few weeks until they had enough jobs in our area. Overall, not a big deal, as the quality of the product and the service is very good.”

Review by
09/26/2016

“Excellent service; obtaining the replacement door panels from the manufacturer was challenging, but once they were here the project was completed promptly.”

Review by
09/26/2016

“I have used Door Systems a number of times and will continue to do so. They are a professional and high-quality garage door installation and service company; and I have used them for both. I would highly recommend them as they are there to make you happy with their work. ”

Review by
09/25/2016

No review comments provided

Review by
09/24/2016

“Great job.”

Review by
09/23/2016

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Review by
09/23/2016

“Ruben installer was excellent, polite and a wonderful person. Very professional.”

Review by
09/23/2016

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Review by
09/23/2016

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Review by
09/23/2016

“Happy with their engineering, suggestions, and installations. They have walked us through specialized installations (high-lift doors to accommodate garage lifts) as well as ‘regular’ doors and it has all worked well. Additionally their service is first rate. Our representative is personable, responsive and knowledgeable. We would definitely recommend.”

Review by
09/23/2016

“It was a pleasure working with Shirley and Neil. Their service was professional and prompt.”

Review by
09/23/2016

“Scheduling was a problem with salesperson and when the work was done the door was not leveled properly causing the rollers to come off the runners. Damage was done to my vehicle due to not realizing the door had not reached full opening and backed out tearing the antenna off and cracking my rear light. The door is less than a year old and this experience has me checking each time to see if it has fully lifted.”

Review by
09/23/2016

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Review by
09/23/2016

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Review by
09/22/2016

“Great work, thank you!”

Review by
09/21/2016

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Review by
09/21/2016

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Review by
09/21/2016

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Review by
09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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Review by
09/20/2016

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Review by
09/20/2016

“From my initial contact to the installation, Door Systems did everything right! I highly recommend the company.”

Review by
09/20/2016

“Had an old door removed and installed a new door. Received expert installation and have already recommended to my neighbor.”

Review by
09/20/2016

“I emailed Door Systems regarding my 1st call and they have not responded? so 2 visits to my home 1 with no repair of the issue and $14+ bill 2nd visit was excellent repair tech knew what he was doing! He was professional and most importantly he fixed the problem! Now I have a bill for over $2+ and it does not seem right to charge for both these visits when it was only the 2nd tech and the 2nd repair that fixed the issue.”

Review by
09/20/2016

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Review by
09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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09/20/2016

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Review by
09/19/2016

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Review by
09/19/2016

“Dean was a very nice and cordial person. He installed a new garage door motor for us. We are completely satisfied.”

Review by
09/19/2016

“I ordered a garage door for my shed. I am very happy with the look and quality.”

Review by
09/19/2016

“The Guy was GREAT!”

Review by
09/19/2016

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Review by
09/19/2016

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Review by
09/19/2016

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Review by
09/18/2016

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Review by
09/18/2016

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Review by
09/18/2016

“Estimator listened to our requirements and provided excellent recommendations at a competitive price.”

Review by
09/18/2016

“I was selling my house and last minuet the home appraisers wouldn't sign off on the loan due to the garage door motor. They came and within the 2 week deadline to close on time, ordered and installed the new garage door opener and jack shaft motor with safety sensors. No other company could help me because my garage door was a commercial door on a residential house. Jay was amazing and squeezed me in just in time to close without delay!!!!”

Review by
09/18/2016

No review comments provided

Review by
09/17/2016

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Review by
09/17/2016

“The representative who first came to the house was extremely knowledgeable. He had samples with him, explained the differences and didn't try to oversell me on a more expensive product. The scheduling was easy, and the installer did a very nice job.”

Review by
09/17/2016

“The only issue I had was with customer service. I had trouble reaching the person I was trying to reach and didn't get responses when I needed them.”

Review by
09/17/2016

“Overall a very good experience, at first they came out with the wrong garage door opener and the installer had to drive all the way back to Borne to get the right one.”

Review by
09/17/2016

“Performed yearly maintenance on my 3 garage doors. Very punctual and pleasant to work with. Inspected everything and made the necessary adjustments. My doors are working flawlessly.”

Review by
09/17/2016

“Great job.”

Review by
09/17/2016

“I asked for a quote on a new garage door but never got one. I would have gotten a new garage door to but never received the quote.”

Review by
09/17/2016

“DSI does excellent work. Very dependable and prompt.”

Review by
09/16/2016

“Door was defective. After three separate visits from worker it was fixed.”

Review by
09/16/2016

“Very, very pleased with all of the above. Unfortunately, I forget the man's name who installed the system, but he was amazing!!! Professional & a real expert!!!! Kudos to him, your company & our beautiful new doors! ”

Review by
09/16/2016

No review comments provided

Review by
09/15/2016

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Review by
09/15/2016

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Review by
09/15/2016

“Outstanding work and service. Very happy with two doors at two houses installed by Door Systems.”

Review by
09/15/2016

“The last visit was very positive but the two before that visit was somewhat OK. I asked not to send that technician back and that was granted.”

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