Dura Pier Foundation Repair
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Dura Pier Foundation Repair has received 4.8 out of 5 stars based on 125 customer surveys.
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4th year as a Best Pick Call
"For three generations, our family has provided high-quality, low-cost foundation repairs with a lifetime transferable warranty. Our certified foundation repair specialist will perform a thorough inspection of your property, explain all your options, and leave a detailed written report. Please give us the opportunity to earn your business."

Carter Davis | Owner
Company Information
Services Offered
Dura Pier Foundation Repair installs deep-drilled bell bottom piers and Dura Lock steel-reinforced pressed pilings, both FHA- and VA-approved repair methods for concrete slabs and pier and beam foundations. The company provides free inspections for homeowners and offers preventative maintenance solutions such as deep root barriers, French drain systems, and moisture control systems.
Warranty

Dura Pier provides a lifetime transferable warranty on foundation repairs.

Company History
Owner Carter Davis represents the third generation of foundation repair professionals to have owned and managed Dura Pier.
Distinctions
Carter Davis is designated as a Certified Foundation Repair Specialist by the NFRA.
Employee Information
Work crew members are full-time employees who are covered by Texas workman's compensation insurance.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Dura Pier Foundation Repair has received 4.8 out of 5 stars based on 125 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/30/2018

“They did a great job. They were very, very neat with the dirt. They dug it all out and stacked it up on canvass or boards, and when they got done I couldn't tell they had dirt everywhere. When they repaired the concrete, they had to dig into our sidewalks and driveway. They did nice curved, straight lines, curved corners so that the driveway didn't look like you had big ugly spots in it. Then he worked with me. We had a little issue with them nicking my electric fills several months later, but he helped me out in getting it fixed and I was real pleased with that. I would grade the overall experience with an A+. There are no complaints that I have. Quality of work, it was great. My house is nice and level now. I watched them really close the whole four or five days that they were there, and I was real impressed with how they worked. Customer service, I had the one problem, and he responded to my liking. So, I haven't had to get him out for any problems with the leveling yet, but the problem with my underlying electrical cable fills. You could tell it was right where they dug a hole and nicked them with a shovel, and he made it good. Punctuality, they were there early every time. Cleanliness, one of things that I first mentioned, all that dirt that they brought up, it all went back in, and I didn't see any splashes in my yard of where they left any of it. Expertise, I talked to five or six companies before I went with them; and that was the reason I went with them. I felt like the guy that came out that gave me the bid probably knew the most about what he was doing.”

Review by
01/30/2018

“It was negative because they didn't do what they were hired to do. They were hired to fix the foundation or level the foundation, which was close to cracking in the bricks. When they got finished working, the crack was bigger. I would grade the overall experience with a D. Expertise, they didn't do what they were supposed to do. They did work for me once before. They did an excellent job. When I hired them this time, this time they sent a different crew. This crew didn't know nothing. They didn't know what to do. They knew how to work. They worked all right, but they didn't do what they were supposed to do. They did not level up the foundation.”

Review by
01/30/2018

“They did some foundation repair work for me about a year and a half ago. I liked that when I first was looking around for people to give me bids, they were very thorough in doing an examination of the house. Their bid seemed reasonable, compared with some others I've gotten. They did foundation repair for me. I would grade the overall experience with an A. Expertise, I looked into it, read a lot on the Internet, so when they came, I had a series of questions that I asked. They answered all those questions with what I thought were good answers.”

Review by
01/30/2018

“I liked that they were respectful, and they did it fast and neatly. They put everything back, and I liked that. I would grade the overall experience with an A-. Quality of work, I don't know, because it's all underground. So, the crack in my wall went back to normal. So, they did something good. Customer service, they were very nice, very polite, very professional. I think they are probably the best. They had another group that came out here once before who did it outside, and it wasn't that great. I think they did good job.”

Review by
01/30/2018

“I liked our initial appointment with them. I think it was the owner who came out and gave us a thorough examination on what they would do and told us to look for in a good foundation repair company. He was a lot more knowledgeable than a lot of the repair companies we had talked to. They did foundation repair for us. I would grade the overall experience with an A+. Cleanliness, that was another thing I really liked. The guys were clean. They picked up after themselves really well.”

Review by
01/30/2018

“I've had two or three different occasions to use them. They seem to have a continuity of good people. When I used them the first time, they are still around the second time. They are very mature acting. They don't seem like they are just starting it the first time, inexperienced. They have a lot of experience. They have done foundation repair for me. I would grade the overall experience with an A+.”

Review by
01/30/2018

“I liked that they were on time, and we've not seen anything negative about it. So they did their job. They did foundation repair for me. Come to think about it, we did have a problem. They removed all the shrubs in front of the house, but when they put all the shrubs back, everything died. I would grade the overall experience with a B-.”

Review by
01/30/2018

“I liked that they were quick to get out with the quote and look at the job. Once they got started, it seems like they were pretty quick to get it done. They did foundation and root barrier work for me. I would grade the overall experience with a B.”

Review by
01/30/2018

“I liked that the guys showed up. They're very respectful. They cleaned up around the yard. They didn't leave a mess. They got their job done and went on. They did foundation repair for me. I would grade the overall experience with an A.”

Review by
01/30/2018

“I liked that they gave a good estimate. They did the work well, and they followed through with the engineering's report on the leveling and the tension use on each of the Dura piers. I would grade the overall experience with an A+.”

Review by
01/30/2018

“I liked that they were very straightforward, told me exactly what I needed and the price point and everything, and it was just an easy process. They did foundation repair. I would grade the overall experience with an A+.”

Review by
01/30/2018

“I liked that the owner seemed pretty honest. They did foundation repair. When they got done, they adjusted the doors, which was a bonus, back to where they should be. I would grade the overall experience with an A.”

Review by
01/30/2018

“I liked that they were prompt. They did exactly what they told me they would do, no less or no more. It was good and no problems. I would grade the overall experience with an A+.”

Review by
01/30/2018

“I liked that they got the job done quick, and they did what they said they were going to. They did foundation repair work for me. I would grade the overall experience with an A.”

Review by
01/30/2018

“I liked that they showed up when they were supposed to. They did foundation repair for me. I would grade the overall experience with an A.”

Review by
01/30/2018

“They did an excellent job. I would recommend them. I referred them to two other people, but I don't know if they called or not.”

Review by
01/24/2018

“I liked that they were very nice when they came and gave us the estimate. They didn't say we needed the whole house done, like some people would, trying to get money from us. They gave us the major ones that needed to be done first, and we went with that. They were very professional and one time and did the job. I would grade the overall experience with an A+.”

Review by
08/03/2016

“I was impressed with the amount of work that they got done and the clean-up process. They did a total of 46 or 47 piers, with half of them being in the house. They had wheelbarrows, concrete, tar, and plastic. But when they were gone, it was like they were never there. It might have been cleaner than it was before they got there. We didn't have problems with anything. I would go with an A+. ”

Review by
08/03/2016

“They went out of their way to do what they needed to do. There was extra dirt, and they were able to spread it out wherever I needed dirt. I was very pleased with all of the work they did, not just the foundation work. They deserve an A, definitely. I was very satisfied with their work and their employees.”

Review by
08/03/2016

“It worked pretty much the way they said. They finished the job and cleaned up. Their design locked the piers together, and nobody else can do that. That's why we chose them. I would probably give them the highest rating, A+. We had an issue with the door once they started leveling my house. The door was put in after the house was built, so there was already some settling. I had to leave because I had to go to work. When I came back, it was completely fixed and operated perfectly. I have already recommended them.”

Review by
08/03/2016

“They were excellent. They lifted our house. It was all good. I would give them an A. We've already have recommended them. ”

Review by
08/03/2016

“They were on time. They got the work done, and they did a great job cleaning up after themselves. They get an A from me.”

Review by
08/03/2016

“The sales guy was nice and the guys came out and did the work. I would give them an A-.”

Review by
08/03/2016

“They gave me a good price, and they got the job done. I would give them an A.”

Review by
08/03/2016

“Everything was good. I would say an A overall.”

Review by
08/03/2016

“It was good service. They came on time, which is always good. They get an A from me.. It is very likely that I will recommend them.”

Review by
08/03/2016

“The guy that came out and talked to me about the work was pretty clear, and they did what they said they were going to do. I would give them an A.”

Review by
08/03/2016

“I had a little bit of a problem and he came out and he worked with me on it, great follow through. I would give them an A; great customer service. They were recommended to me.”

Review by
08/03/2016

“The owner came and talked with us beforehand and explained what he was doing. They did foundation work and installed a roof barrier. I would give them an A grade.”

Review by
08/03/2016

“They did a very good job. They were on time, and they did exactly what they said they were going to do. They stayed to the same price that they had quoted. They put in a root barrier, as well as some foundation work. I’d say they’re an A.”

Review by
08/02/2016

“They did a very good job. It was foundation repair. I never give anybody an exceptional grade, but they were excellent. It's very likely that I'll recommend them. The wall that was cracked has been repaired, and you can't tell that a crack was ever there. ”

Review by
08/02/2016

“I had an excellent experience working with them. They did what they promised. They did the work on time, and they were very thorough in the inspection. I would give them an A+. ”

Review by
08/02/2016

“They did a good job with cracks on my walls and floors. The only problem I have is that the hole in front of my house is still there. I would give them a B, because of the hole. They dug a hole and didn't fill it back up.”

Review by
08/02/2016

“They did foundation work.”

Review by
08/02/2016

“They put piers under the house. I would give them an A rating.”

Review by
08/02/2016

“I'm fine with it. They did the job. I'd grade them as an A. I'd recommend them.”

Review by
08/02/2016

“We had a foundation that was settling, and they ended up doing about 16 piers and releveling the house. Once they got out there, they had everything done within two days. They did a pretty decent job with the cleanup. They had a lot of extra silt dirt left over, so they filled some low spots in the yard for me. That was nice. I would give them an A. In fact, I was recommended from a colleague. I had three or four other businesses come out, and my buddy said that I should go with them.”

Review by
08/02/2016

“I had an out-of-level foundation, and the house was continuing to move. I asked them to stabilize the house. They fixed it quickly and efficiently. They restored my front porch to much better condition than a lot of my friends have had after foundation work. It's been a year and the house has not moved, so mission accomplished. They are one of the few companies whose salespeople had some kind of technical chops. I'm an engineer as well, and they knew what they were talking about. They were really easy to deal with. It wasn't a big run around. They didn't try to upsell me. They basically said, ‘What do you want to get out of this? OK, let's try that.’”

Review by
08/02/2016

“I had some settling in my home, and I called them. I looked on Best Pick Reports, and I saw that they had a good rating. They put in piers around three quarters of my house. Since then, they've come back twice to redo that, because we got a whole lot of rain. Since then, I have been very pleased. I had more than one company give me bids. I appreciated the fact that the owner came. I was pleased with his opinion of not only the bid and why I should go with his pier, but he also explained why his bid was the one for me. Upon looking at the others, I decided that he was totally correct. I would give them an A+. They were here when they said they were going to be here. We did have to reschedule, but that's because it rained. It wasn't their fault.”

Review by
08/02/2016

“I've had a good experience with them several times. They did foundation repair. I've been dealing with the same guy for over 15 years and the numbers haven't changed. The people are the same. So I feel like the warranty will be great, if I ever need it. I would give them an A+. I recommend them all the time.”

Review by
08/02/2016

“They put a bunch of piers underneath my house and leveled it. The work was satisfactory. The employees got off of the truck, started working immediately, and they worked all day. I was really impressed with the way they worked. I would give them an A+. I would most likely recommend them. ”

Review by
08/02/2016

“They reviewed the foundation, gave me an estimate, and installed piers to fix the foundation. They seem to be very professional. The estimate and analysis of my problem was very professional. They had a fair price. The technologies they used to do the repairs were very advanced. The owner of the company did the estimate. They deserve an A.”

Review by
09/28/2015

“Dura Pier had been recommended to me before. I liked that they had a good crew and did good work. The only thing I didn't like was that the work was expensive, but I guess that's what you have to do. There were two parts. First, I had to have solid foundation work done. Then after that, I had to have the piping fixed underneath, so that was a separate thing. They had a good supervisor who stayed on the job. I'd grade them an A+.”

Review by
09/28/2015

“Dura Pier is professional. They come when they say they're going to, and if they can't come, they call. They did the plumbing and foundation work they were supposed to do. They're a good company. I went with them because it was recommended to me by a friend. I'd rate them an A.”

Review by
09/28/2015

“The front of our house had some water damage from the house next door. They’d had a flood, and it disrupted our foundation, so we had some settling. Dura Pier came in and fixed it. I think the customer service was good. We went with Dura Pier because we had good impressions from our discussions on the phone.”

Review by
09/28/2015

“Dura Pier are quite good. They came to my house to do foundation of course. We've been pretty satisfied with their work. They did a good job. Also the expert came over to check their work. First of all I didn't appreciate what they did. Actually I had an argument with their supervisor. My husband was– when they came to my house and they're supposed to measure the level of my house. The supervisor didn't measure. They just asked the worker to sneak around my house. They said oh we just– the supervisor was really– oh we know we just use our eyes. We know where it's wrong. I was like, no, this is not correct. So I stopped them and said I'm not going to let you do my work so a new supervisor came to measure and give me what's wrong with my foundation. Then you're starting to work. I insisted they do that. So finally they called the owner. The owner explained to me and so finally the owner asked the supervisor. I chose to use them because my community HOA informed me– the management company hired them to come to my community– I think I will give them a B+.”

Review by
09/28/2015

“Dura Pier Foundation is a good company. They come on time, they finish on time, and the price is right. I had foundation work done in my home, 25 piers, and then they also switched all the pipes. It was a good job. I’d checked with the company, and this owner was one of the guys who—from the beginning—told me what to do and gave me an explanation. They came to my home three times, and to me, it was a good fit and a good owner, so we decided to finish with them. I'd give them a very good grade.”

Review by
09/28/2015

“Dura Pier Foundation did foundation work. They were professional and positive. I went with them because of the initial experience from the estimate and the initial contact when I was looking at different companies. I'd give them an A.”

Review by
09/28/2015

“Dura Pier Foundation worked on my dad's house, and I’ve since sold that house. They put in a new plumbing line. My dad picked them. They're a good company—A+.”

Review by
09/23/2015

“Dura Pier Foundation had very hard workers and did a good job. They cleaned up thoroughly afterward. I had them put piers around the edge of our house’s foundation. Their customer service was fine. I'd rate them an A.”

Review by
09/23/2015

“I liked the method that Dura Pier Foundation did it. They did the piers– I liked the way they were connected together. I think they put in– it was halfway around the house so a pretty large-scale job. I picked them because of the style that they put them in. I just found them on the Internet. I'd probably give them a B.”

Review by
09/23/2015

“Dura Pier Foundation was quick and efficient, and they did the job well. They put in 11 piers on the house. I got bids from four different companies, and they were the lowest that I thought would do the job. They didn't seem to be cheap, but they were lower than other companies I got in touch with. They did A work.”

Review by
09/23/2015

“Dura Pier does a good job. I think they've done their best to keep me happy. There were some glitches here and there, but they took time to correct everything. They went the extra mile to get things done correctly. They leveled the house, which was pier and beam. I'm a remodeler, so I’ve had several projects where I’ve invited them to give me proposals, though I only ended up using them this last time. I'd give them an A.”

Review by
09/23/2015

“They did foundation work, and Dura Pier Foundation was there on time. They did the work in the time they said they were going to do it, and they cleaned up. When they had to resettle the holes they dug, they did a really good job of making them look nice. Actually, I need to call them to come back out to resettle some dirt they were supposed to do. I'll definitely give them an A.”

Review by
09/23/2015

“I liked Dura Pier Foundation's workmanship. They were on time, they cleaned up well, and they took care of the yard during the process. I liked the gentleman that came out and did the bid. They had good follow-up. I had six piers put in and a root barrier. I liked the professionalism of the owner who actually came out. They earned an A.”

Review by
09/22/2015

“Dura Pier Foundation's original work was done many years ago. They did work and of course, I no longer live in that home, so I was no longer there to say yay or nay. But apparently, they did what they were supposed to do. They had to install several more piers in the garage area. I’ll give them an A.”

Review by
09/22/2015

“Dura Pier Foundation was professional. They were on time, and they were neat. We liked them. We liked the presentation of the work that was going to be done and the detail a lot better than the other companies, so we chose them. It was nine piers we had them put up. They’d get an A.”

Review by
09/22/2015

“The biggest thing I liked about Dura Pier Foundation is they got in there and knocked everything out in one day. I had them put about 16 piers on my house across the front and a little bit down one side on the back corner. My dad had had work done on his house many years back by them. They did a really clean job of cutting the concrete and putting everything back together, so he was happy with them, and that's why I picked them. Overall, I'd grade them an A.”

Review by
09/22/2015

“Dura Pier Foundation pretty much were here when they said they would be here. They did the job in the amount of time they said they would. We had a couple plants die and we paid them a little extra to take a couple plants out. One they took out and the other they just cut off but I called the company and they sent them back and they dug it out. That was the only bad experience we had. We had several companies come out and Carter explained everything a little better to our satisfaction. He'd been in the business quite a while and we trust him. I'd probably give them a B.”

Review by
09/22/2015

“I liked that Dura Pier Foundation showed up when they said they were going to show up. They did all the work they were supposed to do, and they cleaned up after themselves. I’d had several different foundation companies out, and there was a wide price range. Dura Pier Foundation was in the middle, but they seemed the most professional. Their salesperson seemed trustworthy-ish. I just liked them the best. The scale of the work we had them do was massive. It was 60 piers thereabouts, plus or minus, all around the house. It was a big job. I'll give them an A, but my husband says to give them an A- or B+.”

Review by
09/22/2015

“There were some things getting the house back in order after all the work was done– there were some things we weren't completely satisfied with like getting the carpet down like it should have been. We had inside work done so they had to take up carpets and after coming out a second time it still really wasn't as good a job as we had hoped for. But as far as the foundation work we were pleased with that. This is our third time to use them for foundation work. I probably found them 10-15 years ago when we first used them. This was the third time we've used their services and they've always done good work and cleaned up well when they did outside work. There's no reason not to use them again. I'd give them a B+.”

Review by
09/22/2015

“They had to put piers under part of our house, and they put in a root barrier. Dura Pier Foundation worked on it and, so far, we haven't had any problems. We had them come out and meet with us to give us estimates and talk to us-we just felt like the owner, compared to other companies, gave us better information. Overall, I felt like he wasn't just trying to sell as big of a package as possible, and that he was more reasonable in his approach, so that's why we went with him. We had a couple little follow-up issues that they took care of right away that had to do with dirt settling and things that I think are just normal for the course of work we had done. They addressed them immediately, and we haven't had any issues since, so I'd give them an A.”

Review by
09/22/2015

“Dura Pier Foundation were fast. They were clean. They accomplished what they said they would do. I'd give them a B.”

Review by
02/04/2015

“The work they did was fine—they worked on a portion of the house. I would rate them A+.”

Review by
02/04/2015

“I didn't have any problems with them, and it went as planned. They put 18 piers in. They're A+. Everything was good.”

Review by
02/04/2015

“Dura Pier fixed the foundation. I chose them because they were the people that we’d used 15 years ago, and I'd say they're A+.”

Review by
02/04/2015

“Dura Pier was all right. They did 18 piers, and they were pretty good, as far as I know, about foundation. They were recommended by a friend of ours. I would grade them almost at the top; I would give them an A grade.”

Review by
02/04/2015

“The owner, Carter Davis, was an exceptional salesman—exceptional at conveying his product and what made them different from everybody else. I waited and did my entire house at one time. I'd say they're an A+ grade.”

Review by
02/04/2015

“They did foundation repair, and I got what I wanted for the price they said it was going to cost. I chose them because they were quick to respond as far as getting an estimate. I'd give Dura Pier an A grade.”

Review by
02/04/2015

“They were on time, they did the work quickly, they cleaned up well, and that's all that you can expect from a foundation crew. They 36 piers down. I'd give them an A—excellent, no complaints.”

Review by
02/04/2015

“They were very professional while they were here. They protected everything inside the house and completed the work, and it's great. They installed 26 piers. I would rate them as excellent.”

Review by
02/04/2015

“They did some foundation repairs. They were quick and efficient. The customer service was good, and I did not have to call them back for anything. I'd recommend them—they get an A+ grade.”

Review by
02/04/2015

“Dura Pier did an excellent job. They were very thorough in explaining exactly how the house had slanted with the foundation and how the piers they were putting in worked. If I had foundation work to do again, I would use them. I’d give them an A+.”

Review by
02/04/2015

“I haven't had to call them back yet. They didn't clean out the brick where they mortared it back it back in. They put down some piers to pick up the front of the house. I've used them before which is why I chose them. They would get a B rating.”

Review by
02/04/2015

“They did exactly what they said they were going to within the specified time frame. They worked on three-quarters of the house. My next-door neighbor had used them, which is how I found them. I would grade Dura Pier an A rating.”

Review by
02/04/2015

“They cracked my foundation. It was foundation repair work that they were doing for me. I haven't gotten back to them yet. They've done repair work before, and it's been OK, which is why I chose them. Right now, I'd give them a D grade.”

Review by
02/04/2015

“They did some work for us on a part of the house—one side only. They're OK; I had no issue with them. So far, I would rate their work as excellent.”

Review by
02/04/2015

“Dura Pier worked on the whole house. They were very knowledgeable, they cleaned up and made sure it was safe when they left for the night, and they were just very nice, pleasant people. I would grade them as an A+ grade.”

Review by
02/04/2015

“They installed piers. Everything that they promised happened, and there were no problems. I don't remember where I found them. I'd give them an A.”

Review by
02/04/2015

“They were insured, and they had workers come who knew what they were doing. This was just a section of the house. I would grade them an A+ rating.”

Review by
02/04/2015

“Dura Pier did a good job. They fixed my foundation problem. I did not have to call them back for any issues so far; I'd give them an A+ rating.”

Review by
02/04/2015

“They did foundation repair for me. They're professional, and they cleaned up after they finished. I did not have any issues that I had to call them back for. They deserve an A.”

Review by
02/04/2015

“I've used them before, and I like the work they did. They replaced a sewage line. They left no mess, they did the work I told them to do, they left everything clean, and I was happy with what they did. I chose them because they had good pricing and because when they gave me the estimate, I could tell they were experienced with that type of work. The work they did is kind of fresh, and I'm still kind of concerned about having problems in the future, but at this point, I don't have any problems. They gave me a lifetime warranty, so I'm hoping not to have any problems in two or three years, but at this point, I'd give them an A rating.”

Review by
02/04/2015

“They did foundation repair according to my request and showed flexibility with scheduling additional work—they did a good job with that. There were some structural issues, which were probably part of the process, that I wasn't so happy about, but they delivered the service as promised, and I like their technology. They were very knowledgeable, and the owner was fair. They kept to the price and kept to the schedule, so overall, I'm happy with their service. The owner came out and gave a knowledgeable summary of what he thought I needed—he gave me the impression of a lot of knowledge. I'd give them an A grade.”

Review by
02/04/2015

“I feel like I'm not quite done with them yet. They ended up replacing the piers around the perimeter of our house. Our house is on a slab so it involved digging trenches around the house. The customer service was very good. One of the selling points was that they would have an engineer come by and sign off on things and I don't think any engineer ever came by unless it was also performing. Overall, everything went smoothly. They picked up after themselves, they followed up on some work immediately afterward, the only thing is I feel like I didn't get everything that they said they were going to do and the pricing was very expensive. I'd say they're a B+ or A- grade.”

Review by
02/04/2015

“Dura Pier started when they said they were going to, and they finished pretty much on time. They raised the back part of this particular house two and a half inches. We had a sale going on at the same time with the people from our property, and they squeezed us in like two weeks early. The guys who were out there working looked like they were going to spend all day when it was supposed to be a half-day job, but their supervisor ended up jumping in and saying, ‘Nope, we can have it finished,’ and they did—they got it all done. We chose them because one of our neighbors recently used them, and we liked the technology that they were using. I would give them an A+.”

Review by
02/04/2015

“I used Dura Pier three times. They've always been punctual, they’ve always been quick, and they've always been clean. They leveled most of the house. I chose them because of their technique. If you drill piers, you only go 7 to 11 feet; if you drive piers, they could go offset. With a steel rod in the middle tying them together, they were able to go 27 and a half feet, which is solid material—you can't go that deep with anybody else. I would grade them an A+. They're a good company. They’re clean, and their hired workers are punctual to get started. They stay with it, they finish the job in the right time, and their corporate philosophy is good. When they start a job one week, they want to finish it that week so that on Fridays, when jobs are finished, the guys go to the jobs that aren't finished and double up so they can get everything done.”

Review by
02/04/2015

“We actually asked them to come back and fix a couple of piers because of the warranty and it's been a real hard hassle trying to get them to jump back over it. They showed up one day and left a card, but we haven't seen them since, and we'd like to get them to come back and do a warranty call. It was 15 years for us­—it was like $10,000. Things have shifted down about two inches again. It's supposed to be under warranty—that's what they wrote on their receipt—but I've had a hard time getting in touch with them. They did return a call, but they still haven't done the work so we need them to do the warranties. Our homeowners’ association made us go with them. We really wanted to go with another company, but we ended up going with Dura Pier and it's been a big hassle. I'd give them a C- grade.”

Review by
02/04/2015

“It's been a while, it's been about a year. I think I still need to call them to come out again because I've got some dirt that needs to replaced in where they had dug some holes. They raised foundation on half the house approximately. My husband did the actual decision-making, on why to choose them, probably because of what they were offering. They weren't the best price but they seemed to be the best for especially what they were offering. They weren't overly expensive, they weren't mostly overly cheap in giving you nothing. You get what you pay for. Truthfully, I can't remember that far back about anything I particularly like or dislike. I'd probably give them a B rating. At this point, I'd give them a solid B because I can't remember details. I was pleased with them.”

Review by
02/04/2015

“I've been meaning to call them about one thing and I just haven't called them. I've been busy and you know how you put things off and put things off and never call and I mean to. My hallway is not level and when they first were there, I told the guy then that I didn't think it was level. He put a level on and he said 'No, no, no, it's level' but I could feel it being a little bit off with my feet. Right now, it's really unleveled. There's like a big bow in it. I've been meaning to call them, I just haven't. My wife's been ill and things been going on, I just didn't call but I've been meaning to. Other than that, everything else I think they've done a very, very good job with. This was foundation repair work they did for me. I chose them because the pricing was within reason. I guess I'd give them a B+ grade. I would definitely recommend them. The only issue I have is that I don't feel like the hallway's perfect. I know they don't guarantee your shrubs but they done a poor job of putting the shrubs back and I had a couple of shrubs die. I guess I should've watered them right after they stuck them back in to try to help save them but they didn't put them in real straight. They just kind of stuck them in and some of them were even leaning way out. They didn't even try to stick them straight up-and-down, even. They're not landscapers, that's not their job and they have it in writing that they don't guarantee your shrubs so I can't really knock them for it.”

Review by
02/04/2015

“They did the rear part of the house. The owner came out for the first visit. He gave us a very complete quote and explanation of the nature of the problem and of what would be required to take care of it. Not only was he clearly knowledgeable, with all those years of experience coming through very clearly, but he came across as being very honest. We also had a recommendation from a close acquaintance of ours who had used them just a few years ago; they had decided on Dura Pier because the same gentleman, Carter Davis, impressed them the same way. We went with Dura Pier largely on the basis of our friend’s recommendation and because of the impression that Mr. Davis made on us—he clearly lived up to everything that our friend was telling us. There was only one problem, and that was the preparation for the work—they needed to remove several shrubs and plants around the exterior foundation in order to dig some holes for the new piers and the concrete. They neglected to replace one of the plants, and they had to come by several days later to do that. They needed to allow time for the dirt to be replaced into the holes to settle down, and they inadvertently missed one of the shrubs. They put it away on the side of the yard, so we arranged separately to have them put in. It was a minor issue. I'd grant them an A grade overall.”

Review by
02/04/2015

“They done work for me 10 years ago on the outside of the house. They said that they were going to fill in the void underneath the center of the house. I watched them raise it, and then I had to go back to work. When I came back, they were just leaving, and I asked them, 'Did y'all put mud underneath there?' They said 'Oh no you didn't need it.' I said 'Well yeah, I needed it.' I mean, it was five inches, there was nothing under the beams. Of course, within about five years, the house cracked in the center, and I had to have them back last year at this time to tear up the house and bust holes in it and jack it up from the inside. They said 'Well, that didn't cause it.' What're you going to do? They charged me for the second time because they said it wasn't their fault the first time, but I had other guys that said, 'That's probably what caused it—they didn't pump the mud underneath there'. It actually cracked in the center. I haven’t fixed it yet; I'm not sure if it's settled yet. The motor pipes on the outside busted. We fixed those before they raised it, but of course, I had to have the bathroom redone because all that's busted. I'd grade them very poor. I have to get them again. No other company would do it, because they did the outside.”

Review by
02/04/2015

“They were on time, prompt and they did everything. The only concern I have is that all the shrubs that they pulled out that they put back in, they all died so I had to spend like $500 to replace everything. They just did a section of my house, probably about half the house. The sides and the front. I got a recommendation by a neighbor. I would probably say they're a B+ grade. Like I said, I like the work and what they did but I'm just not happy that I had to spend additional money for something that they screwed up but I didn't follow up with them because I felt like it is what it is.”

Review by
02/04/2015

“They were very courteous and very careful when they were inside our house to keep it clean. They worked really hard outside, getting ready for the piers and everything. It was in the summertime, and it was very hot, but they worked really hard and finished, I thought, in a very short time, considering the weather. They still managed to get through in a hurry. We have a town house, and so they had to go into our indoor atrium and pour footings all around the edge underneath the walls. They did all that in a very orderly and neat fashion. They did a very good job. I'd give them an A+.”

Review by
02/04/2015

“They really addressed the whole house, and they did a good job of patching the concrete. They were good at dust control—they removed all the dirt from the house instead of stacking it inside the house. They were responsive to my questions. They were recommended to me by a foundation engineer. I'd grade them an A for their excellent work. The only issue I had was that with my prior work, I’d been given a list of test results for each pier—what pressure they were rated at or the depths they went to. I didn't get that kind of data on this repair, and I do like seeing that.”

Review by
02/04/2015

“Not only do they do the work, but the guys come in here and do everything they say they're going to do, and then they do some more. I wanted to put some of the foundation that they took from under the house on the lawn, so I just said to leave me a pile, and they put it in five different places where I wanted it and then packed it down. Stuff like that, they do it all time—it's like, no problem. I trusted the owner, Carter Davis. He came by, and he explained things to me the way the other guys really didn't. I would give them an A+ for excellent with no complaints.”

Review by
02/04/2015

“Working with Dura Pier was excellent. They worked on the front two-thirds of the house. They showed up when they said they would and did exactly what I contracted them to do. The workers were very efficient, and they cleaned everything up. I have a couple of shrubs that probably won't survive, but that was not their fault; it was just a consequence of foundation work. I looked at a lot of companies, and I liked that Dura Pier is a family-owned business that had been around for a long time—I was looking for someone I could rely on. I would grade them an A+ for sure.”

Review by
02/04/2015

“We started using Dura Pier about three or four years ago, and they finally have done our whole house. They did my house in sections. I've never had a problem. They came in, they did a professional job, and they cleaned up—you almost wouldn't even know they were here. I chose them because I liked their lifetime warranty. I’ve seen some of the other companies that have worked in the neighborhood, and they just didn't do as a nice job as Dura Pier. I would say they're an A. I've already recommended them to the people next door.”

Review by
02/04/2015

“We seemed to be pleased with the work. There's still some settling but that's just normal settling I think but we've had them come out and do half of the outside of the house the first time and half the other side. Several years later, we had to have the inside done. I haven't had to deal with them in a long time but the customer service was always good. I've actually recommended them to several friends. I think they deserve at least a B+ grade.”

Review by
02/04/2015

“Dura Pier put in 21 piers on the perimeter and within the garage, so we didn't have to worry about the interior of the house. It was planned out—they drilled out the concrete the first day, dug the pits the second day, leveled the house the third day, and filled it back in and cleaned up on the fourth. They got the work done very fast—they got it in four days—and they left it very clean. I recommend them highly. I'd grade them an A.”

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