Dawson Foundation Repair, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Dawson Foundation Repair, Inc. has received 4.8 out of 5 stars based on 320 customer surveys.
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8th year as a Best Pick Call
"Dawson Foundation Repair services homes all over Texas. The drilled bell bottom pier is the only piering method we use, and we stand behind it. If a homeowner has foundation problems, we're here to provide a professional and honest opinion as well as a proven, time-tested, house leveling solution."

Martin Dawson | Owner
Company Information
Services Offered
Dawson Foundation Repair provides foundation repair, mud pumping, tunneling, and root barricades for residential customers in southeast Texas. The company uses the drilled bell bottom pier method of foundation repair and works on both slab and pier and beam foundations. An independent engineering company inspects Dawson Foundation Repair's bell bottom piers before the concrete is poured.
Services Not Offered
Dawson Foundation Repair does not replace rotted wood or wood beams on pier and beam foundations.
Warranty
The company provides a lifetime transferable service agreement on slab foundations.
Company History
Dawson Foundation Repair was founded in 1984 by Martin Dawson. Martin continues to oversee day-to-day operations and inspect the company's projects.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Dawson Foundation Repair, Inc. has received 4.8 out of 5 stars based on 320 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/19/2017

“It was good. There was nothing in particular that I liked about them. This is the first time I've had a foundation repair done, so I don't have any complaints. I'd give them an A overall. They tore the yard up quite a bit, wheel-barrowing stuff back and forth. It took a long time for me to get my yard back in shape, but that can be due to the nature of the work. They have to dig under your house. So, I don't know of anyone that could just leave your yard in the same shape as when they first came in. They kind of left the house in a mess; they picked up stuff. Once again, this is the first work I've ever had done. I tell people they might consider them. I can't just say use them and no one else. My wife says she thinks they did a good job. I'm somewhat of a perfectionist. I think I might expect more than what I might be entitled to. The job was $13,000. It was somewhat comparable to the other bids we got. But for $13,000, that's a sizeable chunk of change to have some piling put under your house. So maybe I was expecting too much.”

Review by
08/19/2017

“I like the kind of work they did at my house. I'd give them an A+ overall. They've been great. When they say that they're going to be there at that time, they're going to show up at that time. When they say that they're going to be there on that day, they're there on that day. From the people that worked on my house to the people who worked accounting and billing, everything, everyone was so accommodating and helpful in providing all the information I needed. They said they would be there on that day, they were that day at that particular time. I'm happy with the time of separation and the work they did in terms of. After they left my house, it was as if nothing really happened. Everything was put back the way it was before they came in. I would definitely recommend them.”

Review by
08/19/2017

“I liked the fact that they told me exactly what was wrong, exactly what would it take to fix it, charged me exactly what they said they would charge, and cleaned up the mess. I'd give them an A+ overall. I'd use them again, I may need them again. It's an old house. So, I would certainly call them again. I got their name from the lady down the street, who also gave them an A+ before I called them. So far, it's only a year old so I'm guessing it's holding up. I haven't called to say anything's happened to it. They showed up on time. They left it nice and clean. I’m guessing what they told me they needed to fix, fixed the problem. They did a good job.”

Review by
08/19/2017

“They've actually done work for me three times, three different houses. I'm happy to hire them again. They did what they said they were going to do. They pretty much always stayed on schedule and pricing wise, I was happy with that. And the guy I dealt with was a nice guy. All the guys that work for him just really, really work hard. You don't see anybody chatting on their cell phone or goofing off. They were just there to get things done, and I recommend them all the time. I'd give them an A overall. They have a really dirty job. They do mostly stuff on the outside for me. I recommend them all the time.”

Review by
08/19/2017

“They did what they stated they would be doing and that's about it. So far, I don't have a problem yet. It's not been that long so I don't know the end results of it. I have to give it time and see if it’s going to hold up. Foundation issues so. Up to this point, it's OK. I would say B overall. There's always room for improvement, but they're OK. They were pretty much on schedule. They seemed to know what they were doing. So far, so good. Like I said, got to give it time.”

Review by
08/19/2017

“We liked the type of restoration, and the bell-bottom piers. We liked the fact that they came back out a couple years later without any problems and redid some things that, because of good old Houston ground, messed up. It wasn't them, it was just the foundation slipped some more. They were great. I'd give them an A+ overall. I've recommended them numerous times.”

Review by
08/19/2017

“I was pleased. I do need them to come back out, though. I just haven't had a chance to reach back out to them again. I liked their responsiveness to detail. They took good care of everything they said they were going to, and it was done pretty much in the time frame they said it was going to be done in. So, they were very reliable. I'd give them an A overall.”

Review by
08/19/2017

“It worked out real well. They came and did the job, very professional. As I recall, the payment terms were attractive too. It was like some of it down and some of it when the job was partially complete, and the last payment when they finished. I think it was three visits to do the job so it worked out pretty well. I'd give them an A overall.”

Review by
08/19/2017

“I was not completely with the plumbing company that they sent out, but Dawson did exactly what they said they did. They did a very neat job, and started and finished when they said they would. I'm very pleased with the way they did their work. I would grade the overall experience with an A. I would highly recommend them.”

Review by
08/19/2017

“They were OK. I mean, they came and did the job. The price was adequate. I did have some damaged shrubbery, but I guess that was to be expected. The dirt that they put on one side of my driveway kind of cracked it. But overall, I'm happy with what they've done. I would give them an A- overall.”

Review by
08/19/2017

“Everything was great with them. I just liked the fact that they always came and did what they needed to do, and did what they said they needed to do in a timely fashion. I would call them back in a heartbeat if I needed to. I'd say they were an A overall. I would recommend them.”

Review by
08/19/2017

“They had been very responsible. They have very good responsibility. The team, the crew is doing very good job. I would give them an A overall. They did a pretty good job, and I think customer service was very good, very friendly. I would like to recommend with good quality.”

Review by
08/19/2017

“I mean nothing really in particular I liked. They just had a good price, did good work, were quick. I like the owner, the one that comes out and takes care of you and does everything and makes sure everything is done properly. I'd give them an A overall.”

Review by
08/19/2017

“I mean, everything was fine. We're starting to have a little bit of shift in the foundation again that I was going to call them about. Other than that, everything was fine. I really don't have any specific comments. I would give them an A overall.”

Review by
08/19/2017

“I think they're OK. They're pretty good in what they do. I'd give them an A overall. They had to come back to clean up a little bit more. I think they were fixing the base. They followed up. I think they did the work.”

Review by
08/19/2017

“They had to come out a second time, but they did come out and fix what we needed done on the second time. Just the fact that they had to come back, I won't give them a perfect grade. I'd give them a B overall.”

Review by
08/19/2017

“They did it a while ago. We just had them out for a follow up. The actual work they did was a year ago. I can't think of anything, but everything went fine. I'd give them an A+ overall. I would recommend them.”

Review by
08/19/2017

“Everything was good. They were just prompt, and they did what they were asked to do. I would say an A overall. I've already recommended them to my neighbors, and they've already called them to have work done.”

Review by
08/19/2017

“The initial is OK, but after the repair they should have had some clean up or follow up. They didn't do well, not good. I'd give them probably a C overall. Cleanliness was not good.”

Review by
08/19/2017

“When they came out to do the assessment, I had three I think. They were the most thorough so I liked that. I'd give them an A overall. All of it was good.”

Review by
08/19/2017

“It's fine, but I find my backyard raise is not actually leveled. It's good. I'd give them an A overall. I would recommend them.”

Review by
08/19/2017

“I think I'd recommend the company. They were really good. It was good. I'd give them an A overall. I would recommend them.”

Review by
08/19/2017

“They did what they needed to do. I didn't have to watch every step of the way. I'd give them an A overall.”

Review by
08/19/2017

“They did excellent work, no complaints. I would recommend them, definitely five stars.”

Review by
08/19/2017

“It was good. Their work was good. It was just foundation repair. It was an A+ overall.”

Review by
08/19/2017

“Everything was fine. I'd give them an A+ overall. I would recommend them.”

Review by
08/19/2017

“I think they did a good job. I'd give them an A+ overall.”

Review by
08/19/2017

“No complaints.”

Review by
08/10/2016

“I enjoyed their personal service. They get an A+ from me.”

Review by
08/10/2016

“They got the work done and did it correctly. I'd give them an A.”

Review by
08/10/2016

“I didn't have any issues with the company. I would give them an A-.”

Review by
08/10/2016

“They got the job done. I give them an A grade.”

Review by
08/10/2016

“They get an A. I've already recommended them.”

Review by
08/10/2016

“I had no complaints. They did a good job.”

Review by
08/10/2016

“It was fine. I have no complaints.”

Review by
08/10/2016

“My experience was positive.”

Review by
08/10/2016

“It was okay. They get a C+.”

Review by
08/10/2016

“I would say they get a B.”

Review by
08/10/2016

“They get an A+ from me.”

Review by
08/10/2016

“I have no complaints.”

Review by
08/10/2016

“I'd say they get a B.”

Review by
08/10/2016

“I had no complaints.”

Review by
08/10/2016

“It's been awhile. I would say they get a B+. I'm very likely to recommend the company.”

Review by
08/10/2016

“They performed as expected and there was no problem with it. They get an A from me.”

Review by
08/10/2016

“They were professional and they delivered what they promised. I'd give them an A+.”

Review by
08/10/2016

“They  get an A. I'm extremely likely to recommend the company in the future.”

Review by
08/10/2016

“I've been working with them since 1993. I give them an A. I've recommended them before.”

Review by
08/10/2016

“They did their job. They filled in a sinkhole underneath my house. I had no complaints.”

Review by
08/10/2016

“They did a good job, they were reasonably priced, and they had good customer service. I give them an A-.”

Review by
08/10/2016

“The people were very friendly and informative. They earned an A+. I would definitely recommend them.”

Review by
08/10/2016

“I give them a B. There were a few things I was disappointed with, but overall I was pretty happy.”

Review by
08/10/2016

“I would grade my overall experience as an A+. I would recommend them over and over again.”

Review by
08/10/2016

“We were pleased. It was a pretty good experience. I would give them an A. Their quality of work and customer service were very good.”

Review by
08/10/2016

“They were organized, communicative, and efficient with their work. They cleaned up well. I can't really say anything bad about them. It was an A+ experience.”

Review by
08/10/2016

“It was just fine. They deserve an A. This was almost a year ago. It's kind of hard to remember these folks. Punctuality was good, too. They did a good job.”

Review by
08/10/2016

“Their  staff was pretty competent. They acted like they knew what they were doing. They were courteous and the cleanup afterward was very impressive. They get an A from me.”

Review by
08/10/2016

“They were on time, clean, and they did everything they were supposed to do. We had a couple of issues and they fixed them really quick, so that was good. They earned an A.”

Review by
08/10/2016

“They performed above my expectations and did the job very quickly. They cleaned up my yard after they left. I didn't have anything to do. They deserve an A rating.”

Review by
08/10/2016

“We thought they were going to adjust our old piers, which they didn't, but we're fine with the new ones that they put in. They get a B. They were there on time. I'd recommend them.”

Review by
08/10/2016

“They're a very good company. They do everything they say they're going to do and more, really. They go above and beyond. They do a good job. I give them an A. I would recommend them to anybody.”

Review by
08/10/2016

“They were friendly in general. They deserve an A+ rating. Their quality of work, customer service, punctuality, cleanliness, and expertise were great. I'm very likely to recommend them.”

Review by
08/10/2016

“I would probably give them an A. I guess the quality of their work was good, since my house is level. Their punctuality was excellent. The workers' cleanliness was pretty good. I guess their expertise was good.”

Review by
08/10/2016

“That was several months ago. They deserve an A+. Their quality of work and customer service were fine. Considering we live so far out of town, they were as close to our scheduled time as possible. Their cleanliness and expertise were fine.”

Review by
08/10/2016

“I know Mr. Klander. I'm familiar with the work that Dawson Foundation Repair did. The  guys did a great job. They deserve an A. Their quality of work was perfect, their customer service was good, and they did a good job. I would recommend them any time.”

Review by
08/10/2016

“The job was done in a timely matter and pretty much as they said it would be. They get an A- from me. Their quality of work was good. Customer service was fine. They were punctual, as I remember. I remember that one crew was better than the other in terms of cleanliness.”

Review by
08/10/2016

“They did just as they said they were going to do. The cleanup was phenomenal. They didn't ruin any plants around my house, which I was concerned about. They did a great job. I would say they deserve an A. This was back in November, so I don't really remember anything about their punctuality.”

Review by
08/10/2016

“I liked their customer service. Their crew was very considerate of my property. They did a good job—I can see the results. The cracks are receding in my ceiling. They’re an A company. The grass that they dug up and put back is causing a lot of weeds, but I don't know what to do about that.”

Review by
08/10/2016

“The people came to the house and checked everything. They were pretty nice. Everything went smoothly. They deserve an A. Only a couple of plants died, but I don't think they could've done anything about it. They said it wouldn't survive the two weeks, and it didn't, so we had to remove about seven or eight bushes.”

Review by
08/10/2016

“They got the work done. I give them an A-. The quality of work was good. Customer service was satisfactory. Punctuality was fine, but the total duration of the project took longer than expected. That's the only really negative thing I have to say. They were cleanly and the expertise was good. I would definitely recommend them.”

Review by
08/10/2016

“Everything so far seems to be fine. I'll go check and see, but I don't have any complaints at the moment. They were great. They do what they say they will do. They're prompt, kept everything clean, and covered while they worked. Their work seems to be done well. My slab didn't crack and everything is fine. At the moment, I have no complaints.”

Review by
08/10/2016

“I think that they were very competent and they did the job. They took as long as they said they would; they didn't take longer than expected. Everything they communicated about how it was going to work was exactly what they did. They had good personalities and people skills. We're happy with the results so far. They deserve an A+.”

Review by
08/10/2016

“All  I can tell you is that everything was perfect. Everything was very good, they were very professional, and I highly recommend them. I have no complaints at all. It was excellent. Everything went really smooth. They followed through with everything, answered all my questions, and they were neat and clean. You couldn't tell they were in my house.”

Review by
08/10/2016

“I don't know yet. The gap is supposed to be closed, but it's still a little bit spaced apart. It's not getting worse or anything, so I guess it's OK. When they leveled it, it was supposed to be closed, but it's not closed; it's close to a quarter inch apart. The quality of the work was very good. I really didn't talk to customer service much. Punctuality was great and cleanliness were great. Their expertise was very good. I recommended them to some of my neighbors who had a similar problem.”

Review by
08/10/2016

“I liked that they had a good record according to a friend of mine who had an awful lot of work done—three times as much—and to the reviews I found online. I liked the personal attention I received from the owner. I was able to talk to the owner of the company, as well as the supervisor, very quickly and easily. I was very happy with everything that led up to the work, the conduct of the work itself, and the closeout when it was all finished. There was no part of it I was unhappy with. They get an A+ from me. There was dirt and mud everywhere, but I knew there was going to be dirt everywhere. I would absolutely recommend this company.”

Review by
08/10/2016

“I had a good experience. I've used them before, and that's why I came back to them a second time. My only complaint, when they backed that trailer that was carrying the pump equipment, sand, cement, and all that other stuff off of my driveway and into the grass, they left ruts in my yard. I'd say they get an A. As far as the quality of the work, you can't see the work they did, but I anticipated it. I understand what was going in. The dirt was kind of heavy, and I don't think they got a good back till on all the holes around the house. I'm still working on that, and I wouldn't have expected it to be perfect, anyway. Their customer service was average. I would recommend the company.”

Review by
08/10/2016

“We had our original foundation work done 12 years ago. I looked into the history of what real foundation work is, and I went to another company for information. They said the original bell-bottom pier is the way to go, not the stacking of the concrete with the cable lock system, which is going to crumble eventually. So I interviewed about five people and I chose Dawson, and they've  been superb every time. We've only had to have them come back twice to kind of shift, and we've been extremely happy with them. They deserve an A+. They're professional, they're neat, clean, and they do a good job. I would never use anybody else, even if I move to a new home. Their quality of work and customer service is superb. My husband and I work hard for our money, so we want to make sure we don't have to pay for things twice because somebody didn't do it right to begin with. They did an excellent job with punctuality, cleanliness, and expertise. I would recommend them, of course. I've probably already recommended them to ten people.”

Review by
10/05/2015

“The owner came out and did the review, and they did it for the price they said they were going to do it for. They got the house level, and it seems to be holding up. They put 21 piers around half the house. They had to come in, pour the piers, and set them up and stuff. It took a few weeks, but their actual time at the house was four days. They had to dig and pour the piers, then they let them sit out for a week or so, and then they came back for two days after that. I liked the fact that the owner came out. He was cordial and told us what it was going to take. I think the primary thing was that he showed up at the house. I'd say B suits them best. I had one issue. The main issue was the backs that they used. When they went back in and backfilled the area, the soil they used never firmed up. If you step on it now, you'll sink up to your knee. It's very soft and settled. I'm going to have to go back in there and mix it with some cement or something. It didn't have enough sand in it. It had too much pine, so it was just like clay.”

Review by
10/05/2015

“They did what they said they were going to do. They leveled the house. I had 23 piers installed. It was a big job. It took about two and a half to three weeks. That's how long they said it would take. They had to wait for it to cure and all that good stuff. They came back and put everything back the way it was supposed to be. They replanted the flowers. We lost some, but it wasn't anything that bad. The customer service was good. I'd recommend them to a friend. I'd say they deserve a B. It's hard to give an A. To tell the truth, I think it would have pleased my wife if the flowers that had been taken out—because they had to be out so long for the piers, they had to be out for over two weeks—had been OK. But that's the way it goes. I didn't have a problem with them, myself.”

Review by
10/05/2015

“We had them twice, and the first time they came out, they were very thorough. They didn't seem as thorough the second time. My favorite part was their clean-up crew. The workers were clean, and everything got put back where it was supposed to. They performed major foundation repairs. They did a third of the house, and then maybe two years later, they did another side of the house and a garage. It wasn't quite the whole house, but probably 75 percent of the house. We couldn't do it all at once, and it wasn't that bad. The drought made it get worse, and we couldn't put it off again. The customer service was all right. Sometimes, they get overwhelmed, but they did come through and do what they needed to do. I'd just give them A-. They did a good job, and like I said, we did use them twice. It's a lot of money, so it would have been nice if they had been perfect, but no one's perfect.”

Review by
10/05/2015

“It took a long time, but it wasn't their fault—there were rain-related delays. Otherwise, I'm pleased with what they did. There's one thing that I'm thinking about calling Martin Dawson about. I have one area of the house on the outside brick where some separation showed up after this. I don't know if I will follow up on that or not, but we were well pleased, and I'd recommend him to anybody. We live right in Sagetown in southeast Houston, and the soil is very tough, but some of the soil really moves with the drought. Then, when it gets wet, it gets back to normal. What it boils down to is that the center of the house is what we had to raise up. The doors were beginning to hang out, three or four of them, and the sheet rock got some cracks in places. When I saw the bricks separating on one side of the house, I said, 'Well, it's time for me to do something with it.' The reason I went with Dawson Foundation—there are plenty others that would not do the cable lock. I've seen that done, and they couldn't pay me enough to have that done. I was not pleased at what I was seeing happening. Dawson does the foundation work I had before, the pier with the bell bottom to it, and steel reinforcement in it. They go 12, 13, or 14 feet deep to reach good clay. I've had some very good recommendations from people in the area who had it done by them. That's the reason. The first company that did it for me was a one-man company. When it came time to retire, he shut down. They did good work, but that was all exterior. This interior stuff was a tough job. It was tough on us. We had to move out for three nights. They've got to roll the carpets back, all your furniture is stacked up in one place or another, and it was tough. I've got to give them credit. They hang plastic, tape up the walls, and try to cut down on the dust as much as possible. When you start jackhammering inside the house, it’s going to create a mess. I've got to give them credit. In the process, we had to replace carpets all the way, and we put in some tiles on the floors. Our job started on February 16, and we're still not finished because of the delays on different things. When they leveled the floors, there was a separation in the plumbing from the tub in a bathroom. That delayed it by three or four weeks before we got a company to come here, tunnel underneath the house, and fix it. It was no easy job. All the rain delays, they took a lot of time, but what else could we do? We just toughed it out. Right now, our last phase is repairing the sheet rock and repainting a lot of stuff. I'd definitely give them an A, very close to an A+. With all the work they've done, it's come out really well.”

Review by
10/05/2015

“I think it was OK. There's nothing particularly special. They just did a regular, good job. They forgot to put the dirt back into the holes, but I called them again, and they did it after, the next time. I called them about cracks in my foundation. We had cracks in the walls. The customer service is good. I called them, and they came over to put the dirt back in the house again. They arranged to fix the problem. I'd give them a B grade because they hadn't finished the job when they left. Also, after the stuff, I don't see anybody coming back and asking us whether the foundation is OK. We figured out after a month—in my backyard, I didn't check it—about the dirt. Overall, it's OK. I think it's B because I still saw some problems left, but it's OK.”

Review by
10/05/2015

“They came in, did the job, and left. They did foundation repair. The front corner of our house was sinking, so we had cracks in the walls and our brick outside. They got eight piers and jacked up our house an inch or two. I did have some issues with some people in the office in that they said they scheduled something, they said that they scheduled it, but then they didn't, and they just showed up. As far as the work that was completed by the people that were here, it was awesome. There was just some bad communication with the people, and I let them know that. Overall, I'd rate them B to B+ because of the communication thing. The work was definitely an A, but time will tell with that.”

Review by
10/05/2015

“Dawson Foundation Repair did work for us six months ago. It was foundation repair. There was a crack all the way through the foundation. We had some rain during the time, so that stopped it. It took three or four days because of the rain. I think if there were no rain, it would have taken two, maybe three days, but it took around four days. They kept in good communication as far as where they stood on the project. They updated me on that. There always seemed to be some kind of manager or overseer on hand at all times who could answer any questions. I'd recommend them to a friend. I'd probably give them a B. The cleanup work, at the end, could have been a little bit better.”

Review by
10/05/2015

“I kind of wondered about Dawson's repair. They did it while it was pouring down rain, and I wonder if they shouldn't have done it under circumstances when it was a little dryer. I wonder if it would have been more accurate? They said it was off by two-and-a-half inches, but when they did the service, they said it only needed correction for an inch and a half. It makes me wonder. We're talking about such a small amount, if I even needed it. They were a wonderful company. They were very precise and came out on time. We shall see how things work out in the future. The customer service was excellent. I'd recommend them, and I'd give them an A, as far as what I know right now.”

Review by
10/05/2015

“Overall, my experience was positive. They repaired the whole house's foundation for me. I'd recommend them. They get a B from me because they are too expensive. It's B. On the service, the grade is still B. Somehow, my feeling is that they probably didn't pay 100% attention to the customer service after the repair. I still feel, personally, that my foundation was a major issue, so after they fixed the foundation, they found out the sewer pipe on the ground was also broken. They didn't partner with a good company for the repair. That company, I know, doesn't have very good reviews on the website. I don't know why Dawson chose that company, so I'm not very happy with that.”

Review by
10/05/2015

“We like the technology, and we liked the fact that the crews were specialized so they were very good at what they did. The only area of dissatisfaction was the final finishing, where they patched the holes and so on. We had 19 piers somewhere on the perimeter of the building and in the interior of the garage. Some of the holes in the driveway and the garage were not closed up for finished off very well, we didn't think. The drilling, the belling, the installing of the piers, the jacking, and the shimming, was all done very well. They were reachable and available—we had no communication problems. I'd give them an A grade.”

Review by
10/05/2015

“They showed up on time, they did exactly what they said they were going to do, and all the workers were efficient. They cleaned up, and everything went off without a hitch. They leveled my house. I don't think I originally had piers, so they put piers in. The whole process took a day, and then they had to let the cement cure, so they had to come back another day—it took two days total, but it wasn't consecutive. The representative I originally talked to was very informative. I was told they offer a lifetime warranty, which is very impressive. I'd recommend them to a friend. I'd give them an A+.”

Review by
10/05/2015

“I like that they're organized when they come. They know exactly what they're going to do, and they do the holes. After they finish, everything is nice, and there's nothing to clean up—they take care of everything. The second time they came, I wasn't here. They did it in parts, and I remember that they came to make the holes and dug them efficiently. I think there were 12 holes—they did the holes, and then they put the cement. They waited for three days or more, and then they came and leveled the foundation. I'd grade it as excellent work. They were very, very good.”

Review by
10/05/2015

“Dawson Foundation Repair did the work for me. We were very professionally treated—we got the response on time and as expected, so it was very smooth. We had them come out because of a foundation warranty problem—it was just to transfer the warranty from the previous owner to ourselves, organize an inspection, and check some things. There was some paperwork that was needed—they guided us through the process, and we're satisfied with them. The customer service was easy. I'd recommend them. I'd give a grade close to the highest ranking, but not the highest—it's an A.”

Review by
10/05/2015

“It was six months ago. They did everything that was promised. They did foundation repair. They installed piers. Everything looked good when they were finished. The only disappointing thing, and of course you're warned about it before you even sign the paperwork, is that they may break water pipes under your house when they move the foundation. They did, which cost me extra money, but I guess it could have happened to anybody. The customer service was good. I was referred to them by an engineer. I'd rate them B because of the mistakes they made with my water.”

Review by
10/05/2015

“Dawson did work for me at my place. They did what they said they were going to do, and they were fast, efficient, and professional. I liked them overall, and the work they did is good. They worked on the foundation itself—part of the house had settled. It was a two-week process. First, they had to go in and dig the piers, put in the cement, and let it cure for two weeks. Then, they came back and finished it up. It was a two-day process, but it was over a period of two weeks so the cement could cure. They were very knowledgeable. I'd give an A grade to them.”

Review by
10/05/2015

“They did some foundation repairs for me. Everything went well. We didn't have any problems—it went like clockwork. They showed up when they said they were going to show up, they did what they needed to do, they cleaned up after themselves, and they made sure the yard was in good shape. They wanted to put a root barrier in—I called them in to check and see whether I had any foundation problems, and I really didn't, but they did inject a root barrier down—they were very good about the moisture. They deserve an A. I think they did fine­—excellent.”

Review by
10/05/2015

“I liked that they kept in contact. We had some weather delays, and we weren't available when they needed us to be, so they worked with us very closely to make sure it happened when they could do it and when we could do it. They did foundation work—I don't know that there was an actual crack, but they found the foundation to be just a little bit less than level, so they leveled it. They were always responsive if I called them. I'd give them an A. They were very tidy about picking up after themselves, and they were in and out with no mess.”

Review by
10/05/2015

“They were very good. They did a good job and did everything the right way. They dug 15 under reamed piers under our house to level the foundation. It took about a week. It was complicated by a sewer pipe that needed to be changed, so they had to back off and let the plumber in and do that. They were very clean, and they were very good. I'm a structural engineer, and I referred my clients to them long before I had to use them. I'd give them the A+ grade. That's why we hired them—I had seen how they did their work, and it was right.”

Review by
10/05/2015

“They did work a long time ago for my mother-in-law. I was taking care of her house, and I called them out there. They seemed honest and reliable. Even after we had the piers done, we had a plumbing problem, and they came back to refill the dirt that caused, as I found out later, part of the sinking problem. The problem was that the back half of the house was separating from the rest of the house. They were timely, and the price was reasonable. We had gotten several quotes. I'd recommend them, and I'd give them an A.”

Review by
10/05/2015

“They did what they said they were going to do, and they were pretty good when they came around. I felt they were competent and knew what they were doing. I got them from my neighbor. I had a preventative measure put in—it was digging and putting in some stuff. They were here when they said they would be here and finished when they said they would finish, so everything worked out. The customer service was up to my standards. They were here for a day. I'd give them an A.”

Review by
10/05/2015

“I bought a house, and Dawson Foundation Repair did work on the house. They put stuff around the house, and they transferred the warranty to me. Before I bought the house, someone came to check and see that there was no water splashing under the house. I contacted them, and they transferred the warranty to me. I sent them proof that the house is intact and everything is fine. They were very friendly, and I enjoyed dealing with them. Whatever I did with them, I'd give them an A.”

Review by
10/05/2015

“Dawson did work for me. They did what they said they would do, they told me what was going to happen, and that's what happened. It was foundation repair and plumbing. It was just repair. The guys that came and did the work were good. They were fine. I'd recommend them to a friend. I'd give Dawson a B or B+. The cleanup being better could have brought it up to an A. The backspill naturally slumped a little bit. Some follow-up to fill in what had slumped would have been cool.”

Review by
10/05/2015

“They were awesome—A+ all around. They did 12 interior piers. It was a big job. The installation took one day, and then we waited three weeks for the concrete to cure. Then, they leveled it in one day. It was two days total. I was blown away, to be honest. Aside from having 12 holes in my floor, it was like they weren't even there. I'd absolutely recommend them. I’d never had foundation work done before, but this was well beyond my best expectations.”

Review by
10/05/2015

“They put piers underneath my house for foundation issues. They do a process where it takes them three weeks to do it. They cleaned up well after they left. I had no problems with them at all. I rate them B. We've had them look at a couple different minor issues. There was nothing major. It wasn't perfect because they had to come back a couple of times because of the house, but it was good, and that's the grade I'll give it.”

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