Root Electric
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Root Electric has received 4.8 out of 5 stars based on 131 customer surveys.
5
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12
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9th year as a Best Pick Call
"At Root Electric, putting your safety first is more than our motto; it builds the foundation of our business. We apply the highest-quality components to your installations, ensuring safe and reliable operation for years to come."

William J. Root, Jr. | President
Company Information
Services Offered
Root Electric offers electrical and lighting upgrades, electrical panel and fuse box replacement, recessed lighting, security and outdoor lighting, ceiling fan installation, two-story foyer lighting, overhead electrical services, cloth-jacketed copper or aluminum wiring, and portable generators. The company specializes in updating bathrooms and kitchens without GFCI protection or adequate power for appliances.
Minimum Job
Root Electric charges a $195 minimum for service calls.
Warranty
The company offers a one-year warranty on workmanship and honors manufacturers' warranties on equipment.
Company History
William J. Root, Jr., and Janice R. Root founded Root Electric in 1986. Their son William joined the company in 2005 and serves as an electrician, estimator, and customer service representative.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
Address
12120 Darnley Road
Woodbridge, VA 22192
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705001581

Compiled Score:

Root Electric has received 4.8 out of 5 stars based on 131 customer surveys.
5
115
4
12
3
3
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/01/2019

“I would like to recognize the owner. He was awesome. I would also like to recognize the two guys that came to my job were fantastic!”

Review by
10/01/2019

“I think it was a very nice family business.”

Review by
09/13/2019

“Bill”

Review by
09/06/2019

“They met or exceeded all of my expectations.”

Review by
08/21/2019

“I would like to recognize Chase for his exceptional service and if Chase is not his name it could possibly be Chris.”

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

“They have met every one of my expectations.”

Review by
07/22/2019

“Root Electric responded quickly to fix the problem.”

Review by
07/22/2019

“They met or exceeded my expectation as they covered everything. They were professional and did good quality of work and had good expertise.”

Review by
07/22/2019

“they met all regarding electrical work they did.”

Review by
07/22/2019

“Bill and the other guy that came out with him. Brian? They were both great.”

Review by
07/22/2019

“I would like to recognize Bill Root, Sr. for his exceptional service.”

Review by
07/22/2019

“I would like to recognize the electrician for his exceptional service. He was very good!”

Review by
07/22/2019

“The two guys that came were fantastic.”

Review by
07/22/2019

“The owner Bill”

Review by
07/22/2019

“Casey the electrician.”

Review by
07/22/2019

“The owner came by and did a good job.”

Review by
06/05/2019

“I would like to recognize Bill Root Jr.”

Review by
06/05/2019

“I liked Bill Root Jr. He was the estimator and has been over here twice. He always gives a good evaluation and estimate. I also would like to recognize the worker that actually did the work. He did a fine job.”

Review by
06/05/2019

“I would like to recognize my technicians for their exceptional service.”

Review by
06/05/2019

“Root Electric exceeded my expectations because they did a great job.”

Review by
06/05/2019

“The serviceman who came here and the other person who was here is exceptional.”

Review by
06/05/2019

“The salesperson did a great job. He is very professional.”

Review by
06/05/2019

“I would like to recognize my technician for his exceptional service.”

Review by
06/05/2019

“I would like to recognize the electrician Brian for his exceptional service.”

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“I don't remember any names.”

Review by
06/05/2019

“They met my expectations because they fixed the problem with what they could and changed the outlet.”

Review by
07/17/2018

“They exceeded my expectations in all areas.”

Review by
07/16/2018

“I was satisfied with everything.”

Review by
07/06/2018

“We needed every single outlet in our home replaced so they did that.”

Review by
06/28/2018

“The project went as expected and was done correctly. You can not get any better than that. I like the new socket in my gazebo.”

Review by
06/27/2018

“It was great all the way around. The installed a new ceiling light, and it turned out great!”

Review by
06/27/2018

“They did a couple of different things for me all regarding electrical work. They installed ceiling fans, replaced breakers box, and fixed things that could have been dangerous. We are definitely going to have them back to do more work.”

Review by
06/27/2018

“I would like to recognize the guy that came out for his exceptional service. He was really nice, on time and very professional. I actually think I spoke to Mr. root who scheduled the original appointment, and he was very accommodating.”

Review by
06/23/2018

“They have been absolutely wonderful in customer service, willingness to help out, communications, and value for what we got. They have come out multiple times free of charge, based off of work they had done before.”

Review by
06/23/2018

“I would like to recognize the two guys. The original guy that came out was good. The other two guys were great as well. They all did well.”

Review by
06/23/2018

“They did everything right.”

Review by
06/23/2018

“Timeliness and workmanship was great.”

Review by
06/23/2018

“They did a very good job.”

Review by
06/23/2018

“We have not used them recently. I thought they have done very, very good work for us.”

Review by
06/23/2018

“The guy that came out was great.”

Review by
06/23/2018

“They meet my expectations which is outstanding service.”

Review by
06/23/2018

“The worker who was sent over seemed very uninterested in the project and the fact that he encountered a problem while he was here. I ended up having to fix it myself.”

Review by
06/22/2018

“I would like to recognize Bill Root Sr. and Bill Root Jr. for the wonderful customer service that they provided to me.”

Review by
06/05/2017

“I think they did the lights in the great room. I'd give them an A.”

Review by
06/05/2017

“I had a couple of projects for them, one of which they handled beautifully and I'm very pleased with it. The other, I'm even more pleased with because they gave me excellent advice on how to solve my problem for $25. I'm really in their debt because if they weren't as honest and straightforward as they are, we're talking probably $400 or $500 worth of work that they advised me that I didn't need because I could buy three light bulbs with sensors on them. I'd give them an A+.”

Review by
06/05/2017

“When they installed one of the outlets on these light posts that they put in for us, the outlet kept tripping, and they came out like the next day and just swapped it out and put a new one in there, and we haven't had a problem with it. They didn't mess around with it. They didn't question it. They just came out and swapped it out. We've had great service from Root every time they've come out to the house. I'd give them an A+. These guys are great.”

Review by
06/05/2017

“My wife thought they were wonderful. They made a lot of decisions for us. We had no idea what we wanted, and their guidance was extraordinary. They installed some recessed lighting in our kitchen and dining area and some tinted lights and some receptacles outside. I'd give them an A+ overall. We've already recommended them to other friends and neighbors.”

Review by
06/05/2017

“They were very good, they're knowledgeable, and they gave us some great tips about the house. They were thorough and they just seemed very professional. We have an older home that needed some rewiring, so they came here and did that. They insured that our breakers were the right size for the house and the circuits. That kind of stuff. I'd give them an A.”

Review by
06/05/2017

“They did a great job. Mr. Root himself came out and assessed the situation and then sent a gentleman out that took care of a problem that I had ongoing for about ten years. He took care of it in about twenty minutes. I was very pleased. I'd definitely give them an A+. I'd even give referrals and references if somebody wanted to call.”

Review by
06/05/2017

“They're just quick turnaround, reasonably priced, and very professional. They just do a great job all around. They put in a generator panel for us last year, and then this year they put in just a few light fixtures and that's about it. Outdoor lighting a little bit too. I'd give them an A+.”

Review by
06/05/2017

“It was absolutely positive. They were professional, down to earth, friendly, and knowledgeable. They were grounding wires and installing circuits for an over-the-counter microwave. I'd give them an A+. I would recommend them.”

Review by
06/05/2017

“They did great work, and the price was good. They installed electrical outlets and lights and ceilings fans in two bedrooms that didn't have any overhead lighting. I'd give them an A+. I have recommended them already.”

Review by
06/05/2017

“It was last year. They were just very personable and very professional. They were rewiring some electrical work for us outside around the pool area. I would give them an A+. I would recommend them.”

Review by
06/05/2017

“They were professional and knowledgeable. They got to the job quick and finished quickly. They were running a circuit for a double oven—a 220 volt circuit. I'd give them an A.”

Review by
06/05/2017

“They did a good job. Everything was fine. They came back and actually moved a light for me after the fact without charge so that was good. I'd give them an A. They were good.”

Review by
06/05/2017

“I think that was last summer. It was a good experience. They just did a simple job for us. Good customer service. I would give them an A.”

Review by
06/05/2017

“We entrusted them in our home. They came in, and it seemed like a fair estimate. They showed up at 6 the next day. They did the work. They hooked up a panel for my generator. I would say a B+.”

Review by
06/05/2017

“They did an all right job. They came to replace the fan that was on the roof of our attic. They didn't tell us that they no longer do that, so they couldn't replace the motor for the fan that was already there, so they installed another fan in place of that one. It's working out alright, but when I first called them I asked them specifically if they repaired attic fans that were on the roof, and they said yes. Then when they came out, they told me they couldn't replace the motor of the fan we had on the roof, so I was a little upset about that, but they did install a different kind of fan. It works OK. I hope it's up to code. I'd probably give them a C because of that issue and because they had a flat fee for doing it. They did come out pretty soon after I called them. Cleanliness was good.”

Review by
08/03/2016

“They were great, they did a good job. I'd give them an A. They did everything we asked them to do. They were prompt, they were right on time, and they were really good. I was home while they were here, and they had to make a couple of adjustments. We had steel frames in the wall, and they just made the adjustments right there. It was no problem at all. The house didn't burn down or anything. They were really good and called back the next day to make sure that everything was OK.  ”

Review by
08/03/2016

“They’re great. I would give them an A. They actually did some stuff that they were able to do. They didn't even charge me for one of the calls. It was super. They went above and beyond, so they were great.  ”

Review by
08/03/2016

“I've always had a positive experience with them. I've had them more than twenty times. I'd give my overall experience with them an A+.  ”

Review by
08/03/2016

“They did some work for us about a year ago. I'd give them an A+. They were outstanding overall, in all categories. They did a great job.  ”

Review by
08/03/2016

“I had a good experience. For the experience, I'd give them an A-. There's a little seam we can still see in the ceiling, where they made holes, so that wasn’t the greatest.”

Review by
08/03/2016

“They've actually done a couple of things for us. I'd give them an A+. They were on time, efficient, and their costs were not out of line. I have recommended them.  ”

Review by
08/03/2016

“This was actually our second or third time using them. They do a good job, they do what we ask, and we never have any issues. I'd give my overall experience an A+.”

Review by
08/03/2016

“Root Electric did a fantastic job for us. For the experience, I'll give them an A+.”

Review by
08/03/2016

“They did good. They did excellent work. I have no complaints. I'd recommend them.”

Review by
08/03/2016

“I'd give them an A- for the work Root Electric completed.”

Review by
08/03/2016

“I'd give Root Electric an A+ for the overall experience.”

Review by
08/03/2016

“I would give them an A+ for the overall experience.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“For the overall experience, I'd give them an A.”

Review by
08/03/2016

“I would have to give them an A+, to be honest.”

Review by
08/03/2016

“I'd give the experience I had with them an A+.”

Review by
08/03/2016

“They installed an attic fan. I'd give the them an A. I've used them for years, and I've had good results.  ”

Review by
08/03/2016

“For the experience, I'd give them an A.”

Review by
08/03/2016

“They were really good. I'd give them an A.”

Review by
08/03/2016

“They're always good. I'd give them an A.”

Review by
08/03/2016

“They did a great job. They were good.”

Review by
08/03/2016

“I'd give my overall experience an A.”

Review by
08/03/2016

“I would give the experience an A+.”

Review by
08/03/2016

“I'd give the experience an A.”

Review by
08/03/2016

“I'd probably give them an A+.”

Review by
08/03/2016

“I'd give Root Electric an A.”

Review by
08/03/2016

“My experience was positive.”

Review by
08/03/2016

“They did a very good job.”

Review by
08/03/2016

“I would give them an A.”

Review by
08/03/2016

“They get an A+ from us.”

Review by
08/03/2016

“I'd probably give them a B+.”

Review by
08/03/2016

“Overall, I'd give them a B+.”

Review by
08/03/2016

“I would give them a B+ overall.”

Review by
08/03/2016

“I'll give them a B- for the experience.”

Review by
08/03/2016

“I'd give them a B+ for the overall experience.”

Review by
08/03/2016

“I had a mixed experience. I'd give my overall experience a C+.”

Review by
07/16/2015

“Their customer service was perfect—they’re an A+.”

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