Root Electric
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 481 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
8th year as a Best Pick Call
"At Root Electric, putting your safety first is more than our motto; it builds the foundation of our business. We apply the highest-quality components to your installations, ensuring safe and reliable operation for years to come."

William J. Root, Jr. | President
Company Information
Services Offered
Root Electric offers electrical and lighting upgrades, electrical panel and fuse box replacement, recessed lighting, security and outdoor lighting, ceiling fan installation, two-story foyer lighting, overhead electrical services, cloth-jacketed copper or aluminum wiring, and portable generators. The company specializes in updating bathrooms and kitchens without GFCI protection or adequate power for appliances.
Minimum Job
Root Electric charges a $195 minimum for service calls.
Warranty
The company offers a one-year warranty on workmanship and honors manufacturers' warranties on equipment.
Company History
William J. Root, Jr., and Janice R. Root founded Root Electric in 1986. Their son William joined the company in 2005 and serves as an electrician, estimator, and customer service representative.
Licenses
#2705001581
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“My wife thought they were wonderful. They made a lot of decisions for us. We had no idea what we wanted, and their guidance was extraordinary. They installed some recessed lighting in our kitchen and dining area and some tinted lights and some receptacles outside. I'd give them an A+ overall. We've already recommended them to other friends and neighbors.”

“They did a great job. Mr. Root himself came out and assessed the situation and then sent a gentleman out that took care of a problem that I had ongoing for about ten years. He took care of it in about twenty minutes. I was very pleased. I'd definitely give them an A+. I'd even give referrals and references if somebody wanted to call.”

“When they installed one of the outlets on these light posts that they put in for us, the outlet kept tripping, and they came out like the next day and just swapped it out and put a new one in there, and we haven't had a problem with it. They didn't mess around with it. They didn't question it. They just came out and swapped it out. We've had great service from Root every time they've come out to the house. I'd give them an A+. These guys are great.”

“I think they did the lights in the great room. I'd give them an A.”

“They were very good, they're knowledgeable, and they gave us some great tips about the house. They were thorough and they just seemed very professional. We have an older home that needed some rewiring, so they came here and did that. They insured that our breakers were the right size for the house and the circuits. That kind of stuff. I'd give them an A.”

“It was absolutely positive. They were professional, down to earth, friendly, and knowledgeable. They were grounding wires and installing circuits for an over-the-counter microwave. I'd give them an A+. I would recommend them.”

“It was last year. They were just very personable and very professional. They were rewiring some electrical work for us outside around the pool area. I would give them an A+. I would recommend them.”

“I think that was last summer. It was a good experience. They just did a simple job for us. Good customer service. I would give them an A.”

“They did a good job. Everything was fine. They came back and actually moved a light for me after the fact without charge so that was good. I'd give them an A. They were good.”

“They were professional and knowledgeable. They got to the job quick and finished quickly. They were running a circuit for a double oven—a 220 volt circuit. I'd give them an A.”

“Root Electric was great, and they did a good job. They did everything we asked them to do. They were prompt, they were right on time, and they were really good. It was no problem at all. They called back the next day to make sure that everything was OK. I'd give them an A.”

“I've always had a positive experience with them, and I've used them more than 20 times. I'd give my overall experience an A+.”

“They've done a couple of things for us. I'd give Root Electric an A+. They were on time and efficient. I've recommended them.”

“They're great. Root Electric went above and beyond.”

“I've used them for years, and I've had good results. This time they installed an attic fan. I'd give them an A.”

“They were outstanding in all categories. They did a great job.”

“Root Electric did a fantastic job for us. For the experience, I'll give them an A+.”

“They did good. They did excellent work. I have no complaints. I'd recommend them.”

“This was actually our second or third time using them. They do a good job, they do what we ask, and we never have any issues. I'd give my overall experience an A+.”

“I'd give them an A+.”

“I would give the experience an A+.”

“Root Electric gets an A+ from us.”

“I would give them an A+ for the overall experience.”

“I would have to give them an A+, to be honest.”

“I'd give Root Electric an A+ for the overall experience.”

“Root Electric deserves an A+.”

“I'd give the experience I had with them an A+.”

“They get an A+ from us.”

“I'd probably give them an A+.”

“I'd give Root Electric an A+ for a job well done.”

“I'd give the experience an A.”

“They're always good. I'd give them an A.”

“I had a good experience. For the experience, I'd give them an A-. There's a little seam we can still see in the ceiling, where they made holes, so that wasn't the greatest.”

“I would give them an A.”

“I'd give my overall experience an A.”

“For the experience, I'd give them an A.”

“They were really good. I'd give them an A.”

“I'd give Root Electric an A.”

“For the overall experience, I'd give them an A.”

“I'd give them an A- for the work Root Electric completed.”

“They did a great job. They were good.”

“They did a very good job.”

“Their customer service was perfect—they're an A+.”

“I'd rate them excellent for everything.”

“They showed up on time, and I was pleased with the work. They installed a light fixture on a concrete ceiling. My daughter had used them, and she referred them to me. They were excellent.”

“They were prompt, they did the job in the time frame they said they would, and they did it well. It was a fairly simple job; they replaced a circuit breaker and two light switches. I'd give them an A.”

“The put in a couple circuits for me. They were professional, and I'd rate them as excellent.”

“They installed tree pot lights, a new porch addition, and an outside outlet. Their customer service was super. I'd say they are an A.”

“Root Electric fixed some indoor electrical problems we were having. Their customer service was excellent, and I'd give them an A.”

“I think that they fixed an outlet. Their customer service was fantastic, and I'd give them an A.”

“They were great.”

“I use them all the time—they were just here a couple weeks ago.”

“I thought their workers were very good. It was everything that we had asked for. They did a good, quality job. They installed a new electrical box, they rewired a lot of circuits, and they put in new outlets. I'd give them an A.”

“They were very thorough in telling us what they would be doing in the house, so there were no surprises. They also made suggestions and told us how to ground things. They put in a new electrical box—it had to be grounded—and then they changed out a lot of the older switches so that they could accommodate LED. I'd give them an A.”

“They were professional, they showed up on time, and they were very courteous. They installed some light fixtures and repaired switches for me. I'd give them an A.”

“The guy came on relatively short notice, knew what he was doing, and did a simple repair. He didn't screw me over, which is more than I can say for a lot of people. It was just a loose wire in an electrical outlet, but it was manifesting itself as different outlets around the house that were intermittently working and then not working. It was hard to troubleshoot, but he figured it out pretty quickly and found out it was just a loose connection. I'd give them an A.”

“They did good, quality work, and they were friendly and professional. They were subcontracted by my remodeler, who hired them to do a bunch of lighting fixtures, primarily. They also had to do some rewiring to accommodate a bathroom remodel. I'd give them an A.”

“They replaced some light switches and outlets. Their customer service was great. I'd give them an A.”

“They were just very helpful. They did caulking around some windows, and it took a couple hours. I'd give them an A.”

“They did a bunch of things—they put up a ceiling fan, they did a remake of the panel, put a panel box in, and a flood light outside. It all went great—it was grade-A work. I would recommend them.”

“They were very professional, they were on time, they did exactly what they quoted, and the final price was exactly what they quoted. They installed some recess lighting for me. They were very efficient in getting the job done. I would say they get an A—I didn't have any issues.”

“It was done exactly as I expected, at the cost I expected. They put in some fluorescent dimmers, they replaced whole fixtures, they installed a motion switch, and some other kind of remote stuff too. I think the work took about three days. It was absolutely in line with their original estimate. I would be fine with giving them an A.”

“Root Electric was terrific. They had to deal with the city for permits; they saved me a lot of time and a lot of phone calls. When the city inspector finally looked at everything, he said, 'Oh, I know who did this job. They're always reliable.' I would totally recommend them, and I'd give them an A+, definitely.”

“Root Electric had great customer focus and follow-up, and they just made sure we were completely satisfied with the job. The job took an hour and a half—maybe two hours. I'd give them an A.”

“The gentleman was very competent, helpful, and informative. He did what another gentleman could not do. It was something as simple as putting in a new breaker. An A would be perfect.”

“Root Electric just replaced and installed some lighting. Their customer service was great, and they were great to work with. I'd say they deserve an A.”

“We had a major electrical problem, and they came in and fixed it. They replaced the main panel on the house—the panel that provides the interface between the street and the rest of the house. The quality of the work was good. I didn't have to call them back for anything else—they got it right the first time, because the technicians knew what they were doing. Their customer service was good. I would use them again. We found them in a consumer guide—the Best Picks—where they were rated OK. Some of the companies were rated good one year and just dropped from the list the next year, but Root Electric was consistently rated good for a couple of years. We didn't have any contacts elsewhere, so we went with them. It wasn't perfect. The door on the finished product opened the wrong way, but for convenience's sake, we had to match up with what products were out there. It would definitely be an A.”

“Mr. Root was very professional. They were there at the correct time. They were very wonderful to deal with. The workers were knowledgeable, friendly, and respectful, and their customer service was excellent. I have already recommended them to friends—they're an A.”

“They're very responsive. They constantly gave me updates on what was going on, what actually happened, why there was a delay, and when changes were required. My wife didn't like how they did the wires, even though they worked, so they redid that at their own expense. They worked really hard to make sure we were satisfied. They rewired our connections, and the quality and customer service were excellent. They followed up on emails and phone calls. I've worked with a few electric companies, but I think they stood out. I've already referred them to a few of my friends. I liked their quality of service, their confidence, and their focus when making sure we met the standards set by the county. I would say they earned an A+.”

“They put recessed lighting in my living room and kitchen, and they put an extra light above my pantry because it was really dark. Then, they put two better lights in our closets, rather than those fluorescent ones. They did that for the master closet and the other large closet in my other upstairs bedroom. I think they did an excellent job. Everything has held up fine—I have no problems with it. I would use them again. The technicians were very professional. I would recommend them, and they get an A+ from me.”

“I liked their customer service and really quick response, both in scheduling the estimate and completing the work. Their work quality was excellent. I went with them because they're a family-owned company. I liked the guy who came over and did the estimate—he talked about a whole lot of different options and was very thorough. I'd give them an A+ grade.”

“Root Electric did the work that they promised in the time they promised, for the price they estimated. It was good quality—it has held up perfectly. I would certainly use them again. The technicians were good and friendly, and they seemed to know what they were doing. The customer service was also very good. I think I may have gotten them from the Best Pick Reports. I would recommend them—they're an A.”

“Root Electric came on time, and I'm fine with their work. They did excellent work. I have no issues—they seemed fine. I would give them an A.”

“Root Electric put in recessed lighting. They were highly recommended. The workers were very professional, and they were on time each time they came. I would say the whole thing was an A. I liked them very much.”

“They installed some ceiling fans and a light and fan combination. They put in three of them upstairs, and that included the new fan boxes and everything else. The quality of their work was very good. Everything has held up well. I would absolutely use them again. The technicians and customer service were good. A friend recommended them to me, and I would recommend them. They earned an A+.”

“They were professional, and they knew exactly what to expect from the inspector. They were running a new electrical line. I had a permit waiting for the inspector, and they informed me well about whether I could continue covering up the holes from running the line and all that stuff. The next day, when the inspector came, it was really easy. He just glanced at a couple of things and said, 'You passed.' The quality of work was good—everything is still running and going well. I would use them again. The technicians were very knowledgeable—they understood what needed to be done, and they even provided some helpful comments. The customer service was good. They were quick to respond to the call and set up a time. I met them through networking—my wife works at the church that Bill Root goes to. I would recommend them to others, because they were an A+.”

“Root Electric did a hot tub connection, and their work quality was very good. Everything has held up fine. I would use them again. The technicians were very professional, and the customer service was very good. I'd rate them as an A+.”

“Everything went great. As far as the workmanship goes, they were pretty good. The communication was really good. They upgraded a panel from a 100 amp to a 200 amp, and they did a really good job. I would use them again, and I would recommend them. They did neat work, and I would give them an A+.”

“We thought they did great work. They came when they said they would, and they did the job in the time frame. We had one issue when it rained, but they came back and fixed it. Everything was great, and I'd give them an A.”

“They were courteous and professional. I don't think I had to wait long for them to come after I called. Everything has held up fine. I would absolutely use them again, and I would recommend them—A+.”

“He was a nice guy, and he did the whole job. His quality of work was good—it has held up fine. I would use them again. The customer service was good. I would recommend Root Electric, and I'd give them an A grade.”

“They installed a new electrical panel and upgraded my electrical service, and they did a great job. The workers were knowledgeable, friendly, and on time. The customer service was very easy—I scheduled the appointment, and they were there. I would recommend them, and I would definitely give them an A.”

“They're really good, nice guys. They did two projects for us. They were thorough and on time, and they even ended up recommending a deck company. We had to have a whole new electric box installed—that was the first project—and then the second time was just a bunch of little things. Both of the jobs took a couple of hours, but it was within the time frame they told me. They cleaned everything up, and everything has held up well. They deserve an A.”

“They did a couple of jobs. They installed some ceiling fans and new wiring upstairs, and then they rewired the electricity in the kitchen. They moved the range plug, some of the other wires for the dishwasher, and stuff like that. I chose them because a friend had told me about them. They were very clean—they made a minimal mess and cleaned it up. I would say they're an A.”

“They were just kind of on top of things, as far as getting a permit, helping me plan, making sure I was comfortable with the estimate, and that kind of stuff. We had to rewire my basement. The quality of work was good. The technicians were good, too. They were clean and friendly. I think there was one small thing the inspector found that they had to come back and fix, but that was no problem at all. It was definitely within the time frame we talked about, so I would use them again. They get an A.”

“I liked Root Electric. They did a good job—they did what I needed done and went away. They put a track light in the kitchen and moved the chandelier. They did a good job, and it looks good. They did what I wanted and put a timer on my track light. The technicians were nice guys. They helped me out. They didn't leave a mess, and I didn't have to call them back because of any issues. They weren't here for an excessive amount of time—they just did their work and left. My neighbor recommended them. I would use them again, and they did a good job. My neighbor and I were both pleased with them. An A rating is good for them, because I had no problems.”

“They installed an electric generator. I was very satisfied with the quality of work, and it was certified by a county inspector. My wife met the technicians, and she was very pleased with dealing with them. Everything was done to my expectations, so I'd give them an A.”

“Root Electric was good. He did a fine job and didn't make a mess. I suppose I would recommend them. They get an A, because I have no complaints.”

“I had an outstanding experience with Root Electric—they're an excellent company. They had a great attitude. They're very helpful when answering questions, and they took extra steps to prep the area. Their work is the highest quality, and they provide very professional service. Everything has held up outstandingly with no problems at all. I'd give them an A+.”

“We've used Root Electric several times. When we first moved in, we got ceiling fans in our bedrooms. Then last year, they took out the old fluorescent box lighting and put in new ones. The quality was wonderful—top-notch. The technicians were highly qualified, and the customer service was excellent—A+.”

“The team Root Electric sent out was prompt and professional. They prepped and cleaned up in a very efficient manner, and their quality of work was excellent. They're an A+.”

“Root Electric was outstanding, and I would very highly recommend them to someone else. They're an A+.”

“Root Electric is excellent. They installed some electrical work—lights and fans. They are personable people, and they are very professional and effective in what they do. The quality of work was outstanding. I would give them an A+.”

“I was impressed with Root Electric. They put a transfer switch in for my generator, and the quality of the work was excellent. They gave us a professional estimate, and they told us in pretty good detail what the scope of the work was going to be and when it was time to do the work. They did a great job, and everything works. I would absolutely recommend the company. I'd give them an A+.”

“Root Electric was very professional, and they were very thorough and honest. They installed two new outlets in our house. The quality of work was excellent, and the electricians were very good. We had no problems. They were awesome. We've been using them for six years. We've used them for such a long time because they were very professional and very honest. We know we can always count on them. They're coming out to do another job for us on Friday. They're just really good. I would give them an A+.”

“Root Electric was very professional and on time, and they did a great job. The quality of the work was perfect. In general, they just did electrical repair throughout the house. The technicians were excellent—well trained, and they did a good job. I would give them an A+.”

“I think Root Electric was excellent. They went above and beyond—they really did. We bought a new home, and we had to have the smoke detectors hardwired back in because the former owners took them down. They were just efficient, and they kept their appointment as planned. They were really nice people to have in the house. This was my first time using this company. I'd give them an A+.”

“Root Electric was excellent. They restored some electrical service, and the quality of the work was excellent. The electricians that came out were excellent. They completed the work in a reasonable time frame, and their customer service was good. I would rate them as an A+. They're excellent.”

“He was one of the few people who informed me about the different ways I could position the lights. He dressed professionally, and he was very knowledgeable about where things should go as opposed to just saying, 'I'll do what you want me to do.' He took pictures and copious amounts of notes. He was one I felt most positive about when the actual estimate came through, and then when the guys came, they did a fantastic job. They were quick, clean, and talkative. They were nice guys. I would grade them A+.”

“Root Electric installed ceiling fans, outside lighting, and a doorbell for me. The work is holding up very well, and their cleanup was excellent. I would give them an A+.”