Root Electric
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Root Electric has received 4.9 out of 5 stars based on 366 customer surveys.
5
334
4
25
3
4
2
2
1
1
8th year as a Best Pick Call
"At Root Electric, putting your safety first is more than our motto; it builds the foundation of our business. We apply the highest-quality components to your installations, ensuring safe and reliable operation for years to come."

William J. Root, Jr. | President
Company Information
Services Offered
Root Electric offers electrical and lighting upgrades, electrical panel and fuse box replacement, recessed lighting, security and outdoor lighting, ceiling fan installation, two-story foyer lighting, overhead electrical services, cloth-jacketed copper or aluminum wiring, and portable generators. The company specializes in updating bathrooms and kitchens without GFCI protection or adequate power for appliances.
Minimum Job
Root Electric charges a $195 minimum for service calls.
Warranty
The company offers a one-year warranty on workmanship and honors manufacturers' warranties on equipment.
Company History
William J. Root, Jr., and Janice R. Root founded Root Electric in 1986. Their son William joined the company in 2005 and serves as an electrician, estimator, and customer service representative.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
Address
12120 Darnley Road
Woodbridge, VA 22192
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
Closed
Sun
Closed
Licenses
#2705001581

Compiled Score:

Root Electric has received 4.9 out of 5 stars based on 366 customer surveys.
5
334
4
25
3
4
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/17/2018

“They exceeded my expectations in all areas.”

Review by
07/16/2018

“I was satisfied with everything.”

Review by
07/06/2018

“We needed every single outlet in our home replaced so they did that.”

Review by
06/28/2018

“The project went as expected and was done correctly. You can not get any better than that. I like the new socket in my gazebo.”

Review by
06/27/2018

“It was great all the way around. The installed a new ceiling light, and it turned out great!”

Review by
06/27/2018

“I would like to recognize the guy that came out for his exceptional service. He was really nice, on time and very professional. I actually think I spoke to Mr. root who scheduled the original appointment, and he was very accommodating.”

Review by
06/27/2018

“They did a couple of different things for me all regarding electrical work. They installed ceiling fans, replaced breakers box, and fixed things that could have been dangerous. We are definitely going to have them back to do more work.”

Review by
06/23/2018

“They have been absolutely wonderful in customer service, willingness to help out, communications, and value for what we got. They have come out multiple times free of charge, based off of work they had done before.”

Review by
06/23/2018

“I would like to recognize the two guys. The original guy that came out was good. The other two guys were great as well. They all did well.”

Review by
06/23/2018

“They did everything right.”

Review by
06/23/2018

“The worker who was sent over seemed very uninterested in the project and the fact that he encountered a problem while he was here. I ended up having to fix it myself.”

Review by
06/23/2018

“Timeliness and workmanship was great.”

Review by
06/23/2018

“They did a very good job.”

Review by
06/23/2018

“We have not used them recently. I thought they have done very, very good work for us.”

Review by
06/23/2018

“The guy that came out was great.”

Review by
06/23/2018

“They meet my expectations which is outstanding service.”

Review by
06/22/2018

“I would like to recognize Bill Root Sr. and Bill Root Jr. for the wonderful customer service that they provided to me.”

Review by
06/05/2017

“I think they did the lights in the great room. I'd give them an A.”

Review by
06/05/2017

“They did an all right job. They came to replace the fan that was on the roof of our attic. They didn't tell us that they no longer do that, so they couldn't replace the motor for the fan that was already there, so they installed another fan in place of that one. It's working out alright, but when I first called them I asked them specifically if they repaired attic fans that were on the roof, and they said yes. Then when they came out, they told me they couldn't replace the motor of the fan we had on the roof, so I was a little upset about that, but they did install a different kind of fan. It works OK. I hope it's up to code. I'd probably give them a C because of that issue and because they had a flat fee for doing it. They did come out pretty soon after I called them. Cleanliness was good.”

Review by
06/05/2017

“I had a couple of projects for them, one of which they handled beautifully and I'm very pleased with it. The other, I'm even more pleased with because they gave me excellent advice on how to solve my problem for $25. I'm really in their debt because if they weren't as honest and straightforward as they are, we're talking probably $400 or $500 worth of work that they advised me that I didn't need because I could buy three light bulbs with sensors on them. I'd give them an A+.”

Review by
06/05/2017

“When they installed one of the outlets on these light posts that they put in for us, the outlet kept tripping, and they came out like the next day and just swapped it out and put a new one in there, and we haven't had a problem with it. They didn't mess around with it. They didn't question it. They just came out and swapped it out. We've had great service from Root every time they've come out to the house. I'd give them an A+. These guys are great.”

Review by
06/05/2017

“My wife thought they were wonderful. They made a lot of decisions for us. We had no idea what we wanted, and their guidance was extraordinary. They installed some recessed lighting in our kitchen and dining area and some tinted lights and some receptacles outside. I'd give them an A+ overall. We've already recommended them to other friends and neighbors.”

Review by
06/05/2017

“They were very good, they're knowledgeable, and they gave us some great tips about the house. They were thorough and they just seemed very professional. We have an older home that needed some rewiring, so they came here and did that. They insured that our breakers were the right size for the house and the circuits. That kind of stuff. I'd give them an A.”

Review by
06/05/2017

“They did a great job. Mr. Root himself came out and assessed the situation and then sent a gentleman out that took care of a problem that I had ongoing for about ten years. He took care of it in about twenty minutes. I was very pleased. I'd definitely give them an A+. I'd even give referrals and references if somebody wanted to call.”

Review by
06/05/2017

“They're just quick turnaround, reasonably priced, and very professional. They just do a great job all around. They put in a generator panel for us last year, and then this year they put in just a few light fixtures and that's about it. Outdoor lighting a little bit too. I'd give them an A+.”

Review by
06/05/2017

“It was absolutely positive. They were professional, down to earth, friendly, and knowledgeable. They were grounding wires and installing circuits for an over-the-counter microwave. I'd give them an A+. I would recommend them.”

Review by
06/05/2017

“They did great work, and the price was good. They installed electrical outlets and lights and ceilings fans in two bedrooms that didn't have any overhead lighting. I'd give them an A+. I have recommended them already.”

Review by
06/05/2017

“It was last year. They were just very personable and very professional. They were rewiring some electrical work for us outside around the pool area. I would give them an A+. I would recommend them.”

Review by
06/05/2017

“We entrusted them in our home. They came in, and it seemed like a fair estimate. They showed up at 6 the next day. They did the work. They hooked up a panel for my generator. I would say a B+.”

Review by
06/05/2017

“They were professional and knowledgeable. They got to the job quick and finished quickly. They were running a circuit for a double oven—a 220 volt circuit. I'd give them an A.”

Review by
06/05/2017

“They did a good job. Everything was fine. They came back and actually moved a light for me after the fact without charge so that was good. I'd give them an A. They were good.”

Review by
06/05/2017

“I think that was last summer. It was a good experience. They just did a simple job for us. Good customer service. I would give them an A.”

Review by
08/03/2016

“I've always had a positive experience with them. I've had them more than twenty times. I'd give my overall experience with them an A+.  ”

Review by
08/03/2016

“They did some work for us about a year ago. I'd give them an A+. They were outstanding overall, in all categories. They did a great job.  ”

Review by
08/03/2016

“I had a good experience. For the experience, I'd give them an A-. There's a little seam we can still see in the ceiling, where they made holes, so that wasn’t the greatest.”

Review by
08/03/2016

“They've actually done a couple of things for us. I'd give them an A+. They were on time, efficient, and their costs were not out of line. I have recommended them.  ”

Review by
08/03/2016

“This was actually our second or third time using them. They do a good job, they do what we ask, and we never have any issues. I'd give my overall experience an A+.”

Review by
08/03/2016

“They’re great. I would give them an A. They actually did some stuff that they were able to do. They didn't even charge me for one of the calls. It was super. They went above and beyond, so they were great.  ”

Review by
08/03/2016

“They were great, they did a good job. I'd give them an A. They did everything we asked them to do. They were prompt, they were right on time, and they were really good. I was home while they were here, and they had to make a couple of adjustments. We had steel frames in the wall, and they just made the adjustments right there. It was no problem at all. The house didn't burn down or anything. They were really good and called back the next day to make sure that everything was OK.  ”

Review by
08/03/2016

“Root Electric did a fantastic job for us. For the experience, I'll give them an A+.”

Review by
08/03/2016

“They did good. They did excellent work. I have no complaints. I'd recommend them.”

Review by
08/03/2016

“I had a mixed experience. I'd give my overall experience a C+.”

Review by
08/03/2016

“I'd give them an A- for the work Root Electric completed.”

Review by
08/03/2016

“I'd give Root Electric an A+ for the overall experience.”

Review by
08/03/2016

“I would give them an A+ for the overall experience.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“I'd give Root Electric an A+ for a job well done.”

Review by
08/03/2016

“For the overall experience, I'd give them an A.”

Review by
08/03/2016

“I would have to give them an A+, to be honest.”

Review by
08/03/2016

“I'd give the experience I had with them an A+.”

Review by
08/03/2016

“I'd give them a B+ for the overall experience.”

Review by
08/03/2016

“They were really good. I'd give them an A.”

Review by
08/03/2016

“They're always good. I'd give them an A.”

Review by
08/03/2016

“They installed an attic fan. I'd give the them an A. I've used them for years, and I've had good results.  ”

Review by
08/03/2016

“For the experience, I'd give them an A.”

Review by
08/03/2016

“I'll give them a B- for the experience.”

Review by
08/03/2016

“They did a great job. They were good.”

Review by
08/03/2016

“I'd give my overall experience an A.”

Review by
08/03/2016

“I would give the experience an A+.”

Review by
08/03/2016

“I would give them a B+ overall.”

Review by
08/03/2016

“I'd give the experience an A.”

Review by
08/03/2016

“I'd probably give them an A+.”

Review by
08/03/2016

“I'd give Root Electric an A.”

Review by
08/03/2016

“I'd probably give them a B+.”

Review by
08/03/2016

“Overall, I'd give them a B+.”

Review by
08/03/2016

“My experience was positive.”

Review by
08/03/2016

“They did a very good job.”

Review by
08/03/2016

“I would give them an A.”

Review by
08/03/2016

“They get an A+ from us.”

Review by
07/16/2015

“They replaced some light switches and outlets. Their customer service was great. I'd give them an A.”

Review by
07/16/2015

“I think that they fixed an outlet. Their customer service was fantastic, and I'd give them an A.”

Review by
07/16/2015

“The put in a couple circuits for me. They were professional, and I'd rate them as excellent.”

Review by
07/16/2015

“They installed tree pot lights, a new porch addition, and an outside outlet. Their customer service was super. I'd say they are an A.”

Review by
07/16/2015

“Root Electric fixed some indoor electrical problems we were having. Their customer service was excellent, and I'd give them an A.”

Review by
07/16/2015

“They just did some electrical work. They're professional and efficient. I'd give them a B+. We were very happy.”

Review by
07/16/2015

“Their customer service was perfect—they’re an A+.”

Review by
07/16/2015

“Root Electric was terrific. They put in a whole new circuit board; I lived in a house that had very bad electric wiring. They had to deal with the city for permits, and they knew all about the process, which saved me a lot of time and a lot of phone calls. I had an estimate from another electrician, and even though his was lower, it didn't include dealing with the city or any of the other stuff that I found was necessary. When the city inspector finally got to my place and looked at everything, he said, ‘Oh, I know who did this job. They're always reliable.’ I would totally recommend them, and I'd give them an A+, definitely.”

Review by
07/16/2015

“They did a bunch of things—they put up a ceiling fan, they did a remake of the panel, put a panel box in, and a flood light outside. It all went great—it was grade-A work. I would recommend them.”

Review by
07/16/2015

“They just replaced and installed some things in the bathroom, some hallway lighting, and new pendant lighting over the kitchen island. Their customer service was great, and they were great to work with. I'd say they deserve an A.”

Review by
07/15/2015

“I thought their workers were very good. It was everything that we had asked for. They did a good, quality job. They installed a new electrical box, they rewired a lot of circuits, and they put in new outlets. I'd give them an A.”

Review by
07/15/2015

“Root electric put up my range hood. Their price was very reasonable, the quality of their work was very high, and they were very courteous and friendly guys. It was a very good experience, and the work took about half an hour. I'd give them an A.”

Review by
07/15/2015

“They did good, quality work, and they were friendly and professional. They were subcontracted by my remodeler, who hired them to do a bunch of lighting fixtures, primarily. They also had to do some rewiring to accommodate a bathroom remodel. I'd give them an A.”

Review by
07/15/2015

“They had great customer focus, follow-up, and just made sure we were completely satisfied with the job. They were changing out some light fixtures that we had on the exterior of the house. The job took an hour and a half—maybe two hours. I'd give them an A.”

Review by
07/15/2015

“It's been so long ago. I mean they were prompt and efficient and they were professional. They put in a GFI plug for me. I would grade them a B. I had to call a couple times to get them to come out here. I would recommend them to someone else. They did good work. They did excellent work.”

Review by
07/15/2015

“They were very professional, they were on time, they did exactly what they quoted, and the final price was exactly what they quoted. They installed some recess lighting for me. They were very efficient in getting the job done. I would say they get an A—I didn't have any issues.”

Review by
07/15/2015

“It was done exactly as I expected, at the cost I expected. They put in some fluorescent dimmers, they replaced whole fixtures, they installed a motion switch, and some other kind of remote stuff too. I think the work took about three days. It was absolutely in line with their original estimate. I would be fine with giving them an A.”

Review by
07/15/2015

“They were very thorough in telling us what they would be doing in the house, so there were no surprises. They also made suggestions and told us how to ground things. They put in a new electrical box—it had to be grounded—and then they changed out a lot of the older switches so that they could accommodate LED. I’d give them an A.”

Review by
07/15/2015

“The gentleman was very competent, helpful, and informative. He did what another gentleman—who was supposed to know the system—could not do. He was analyzing the installation of an HVAC that had been installed improperly. It was something as simple as putting in a new breaker. An A would be a perfect grade for them.”

Review by
07/15/2015

“They showed up on time, and I was pleased with the work. They installed a light fixture on a concrete ceiling. My daughter had used them, and she referred them to me. They were excellent.”

Review by
07/15/2015

“They were prompt, they did the job in the time frame they said they would, and they did it well. It was a fairly simple job; they replaced a circuit breaker and two light switches. I'd give them an A.”

Review by
07/15/2015

“They were professional, they showed up on time, and they were very courteous. They installed some light fixtures and repaired switches for me. I'd give them an A.”

Review by
07/15/2015

“They were on time, they did good work, they were quick, and they charged a reasonable rate. They installed outdoor electric outlets. An A sounds fine for them.”

Review by
07/15/2015

“They were OK. They did some screwy stuff. I asked them to reroute. I had the switch go to the outlet instead of to the overhead light. I asked them to the reroute it and they just put another hole in the wall with another single switch about six inches away. It looked kind of stupid. I have two switches right there. You can tell which one went to which, so that didn't make any sense. They told me they couldn't hang up a chandelier in the other bedroom but the other electrician did it no problem. They didn't rewire that switch from the outlet to the overhead light either. It was just some things they didn't do. They did catch some fire hazards so that's good. Why would you put two different switch plates? Why wouldn't you make it a double switch plate all together? I'd give them a C overall.”

Review by
07/15/2015

“They were timely, the technician was courteous, and he seemed knowledgeable—the usual kind of things. It went fine. I called them recently—I called over and over—to come do another job, but I could never get through. At some point, I did reach an answering service in the middle of the day that took my name and number, but I never heard anything back and called another company. I rate them an A for the experience that I had prior to not be able to reach them recently.”

Review by
07/15/2015

“The guy came on relatively short notice, knew what he was doing, and did a simple repair. He didn't screw me over, which is more than I can say for a lot of people. It was just a loose wire in an electrical outlet, but it was manifesting itself as different outlets around the house that were intermittently working and then not working. It was hard to troubleshoot, but he figured it out pretty quickly and found out it was just a loose connection. I'd give them an A.”

Review by
07/15/2015

“We were doing a renovation in an old house. They worked very well with suggestions; they came up with some good ideas for things to do, worked with us on updating the wiring, and changed fixtures. It was sort of a custom job, and they had very reasonable prices. They were recommended by a contractor that painted the drywall. I'd go with an A, definitely.”

Review by
07/15/2015

“I’d rate them excellent for everything.”

Review by
07/15/2015

“They were just very helpful. They did caulking around some windows, and it took a couple hours. I'd give them an A.”

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