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“Hope to never need their service again. Quoted an outrageous price well over $400.00 for a simple toilet part replacement which I declined. He then asked me what would be a fair price and said he would talk to his supervisor to see if they would let him do the less than 15 minute job for less.”
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“Julio was prompt, efficient, knowledgable, and gave me excellent advice about another, much more commplex problem. (See last question for details.)”
“My plumber Plus has been great at resolving any issues that I have had.”
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“I had both good and not so good experiences with My Plumber. The HVAC installation was excellent. But the air duct cleaning was not so good. They caused some damage to two air vent covers, and did not repair them correctly.”
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“The customer service department has been great. I have asked for a hard copy of my contract and I have not received it yet.”
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“I gave them four stars because I thought the repair work was very expensive for the time and materials, but I would give them five stars because they responded promptly and performed top-notch work in the cleanup, which was professional!”
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“You price was high compared to other plumbers I spoke to.”
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“My technician was fast, efficient and very knowledgeable about my issue. He identified it and quickly resolved it.”
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“My plumber is always responsive and takes my security seriously. Send pictures in advance of technicians for security. Every issue I've had has been fixed promptly and professionally.”
“I was very happy with the quality of customer service and especially the employees. Great communication from all and Elliott went above and beyond to explain the problem and how to fix it. I would recommend My Plumber to everyone needing plumbing services! Regular maintenance and prevention is the key.”
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“Very likely & have done so recently”
“Very likely to recommend my plumber to friends and zo-workers as well as Family.”
“I like that they typically get out to the location exceptionally quickly. However, their prices are very high and seem arbitrary. Communication could also be better. Lot of other companies do work that is just as good, but they have fewer technicians and lower availability; their prices are lower as well.”
“Quick and clean service, they were able to get everything installed same day when I had a water emergency. The pricing was a bit high in comparison but we needed thebqork done asap.”
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“Two technicians, James and Sean, came promptly and were friendly. However, we told them about the leaking toilet and showed them the wet floor area which has a water pipe underneath it. But they still searched other areas for leaking spots. In fact, they missed the leaking pipe of the ac condensation pump (out of order) that was leaking a large amount of water flooding the basement floor; that was the main cause of the leak. We were surprised that they did not find the real cause of the flooding, the out-of-order a/c condensation pump which would have been keeping the condensation water flowing to the sink instead of leaking to the floor and causing the flooding. We called Michael & Son which sent an expert technician who came and right away found the real cause of the leaking and flooding. He replaced the ac condensation pump and reconnected the pipes to lead the water to the sink, thus the leaking and flooding were ceased.”
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“I had three separate plumbing jobs that needed to be done. I worried the plumber, Kenny, would not be able to complete them all. Two of the jobs were inside my home, the other was repairing an outside pipe. Kenny did not disappoint. All work was completed. . I was pleasantly surprised with all aspects of the service provided.”
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“This was the fourth appointment to fix the same issue - a leak behind a toilet. I believe it is now fixed.”
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“I'm satisfied. I'm happy with the service I got.”
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“Yes I would recommend Plumber Plus”
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“Opened a clogged sink.”
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“The best ever”
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“I may/may not recommend. It depends on the person and the situation. My Plumber Plus was high as hell!”
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“They did a very good job of coming out promptly to repair a ceiling fan that had fallen down and was hanging by the wires. The plastic gizmo on the baseplate should've been metal. They got the right part the same day and fixed it. All in all, I was very happy with them.”
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“Dan Rall did a fantastic job and is a nice guy. He is helpful and I appreciate his work.”
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“The service technicians were excellent. They did their job and helped out.”
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“They are too expensive.”
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“They try to rip you off.”
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“I really appreciate it young man’s professionalism. He didn’t waste time and took care of the business. All I know it’s still working. Thank you so much.”
“The employees are are knowledgeable and polite;”
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“The plumber completed my job in a timely manner and I was satisfied with work done.”
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