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“Problem resolved”
“Richard Egan was professional and personable. Answered all my questions about what he was doing as I observed him working. He was fast and efficient.”
“I was very impressed with the customer service of My Plumber Plus.”
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“The technician arrived on time. He was pleasant to talk to inspected the pipes in the basement and corrected an issue to bring the piping up to code. It took a while to get a new hot water heater rather than repairing a 10-year-old as requested by me.”
“See comments about pricing.”
“Well informed technicians; HVAC and Electricuan that came to check my systems!”
“The technicians were very professional.”
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“It would be nice when you might have to cut into a wall that you say that up front. Before the technician has arrived and I'm already paying $99.00 for a service call.”
“Up front with charges. Pleasant attitude.”
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“Technician quickly diagnosed the problem with my HVAC system and fixed it, instead of just telling me it was old and trying to sell me a new furnace”
“The technician, Damond had great costumer service skills. He was professional and explained everything he was doing in terminology I could understand.”
“Personable and easy to work with.”
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“My toilet is still not fixed. It runs regularly. I am very disappointed.”
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“I am not likely to recommend, this service was terrible”
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“My Plummer was focused on commission and not making sure the issue was fixed.”
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“The price was too high for less than 2 hours worth of work. 1500.”
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“I would strongly recommend Damond Merritt, tech ID 2103.”
“Tech was very informative and provided some information on havc maint.”
“I felt that they were very expedient in helping us with our problem. Everything was taken care of within the same day. They had very good communication with me, ranging from the initial call I made to a local provider to the provider who came to the house.”
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“The technician, Cristian, quickly took care of the problem, and I haven't had a problem since.”
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“I really like My Plumber Plus because they provide good service. The technicians always provide good service.”
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“My Plumber Plus has done several jobs for us. We have recommended them to others and have generally been satisfied with the quality of work performed. Their technicians are knowledgeable and pleasant to work with.”
“The company is very responsive. The technician seemed knowledgeable and professional.”
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“They did a great job. It was quick and they did it the same day I called.”
“Lacking in thoroughness. Completed the install but left us with a tub/shower with no water. Technician did not check and we did not know to check. Discovered this oversight at bath time.”
“Very professionally done.”
“Marcus was very polite, and full of information.”
“I thought the company was professional, fantastic, on time, and communicated well. It was a great value for the service provided.”
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“Everything”
“Very professional work”
“MP+ is not cheap, but they always provide significant value added in terms of the experience of the professional staff giving information and the benefit of their experience.”
“Your technician broke water pipe while doing a snake job. Now I am left without the use of washing machine. I have been calling to get my issue elevated to management but I have been getting the run around. Shame on you.”
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“Prompt competent analysis and repair.”
“Technical competence, offer of choice whether to agree with the estimate cost prior to the actual work.. This was a pleasant surprise in comparison to my experiences with other contractors.”
“I have already recommend several people; one of which has already contacted My Plumber for info.”
“Very efficient and friendly”
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