CroppMetcalfe
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

CroppMetcalfe has received 4.8 out of 5 stars based on 100 customer surveys conducted through Our Research Partners.
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3rd year as a Best Pick Call
"CroppMetcalfe was built on and continues to provide high-quality service, high-quality products, and complete customer satisfaction. Our most loyal customers have stayed with us for over 30 years. Our vision is to serve our customers with the goal of creating customers for life."

Tim Cropp | General Manager
Company Information
Services Offered
CroppMetcalfe offers residential and commercial electrical services including electrical inspections, outlet repair and replacement, breaker repair, and electrical panel upgrades. The company also installs ceiling fans, chandeliers, standby generators, surge protectors, and light fixtures.
Company History
CroppMetcalfe was founded in 1979 by Mitchell Cropp and has remained a regional, family-operated company ever since. The company has four locations in the Washington, DC, area.
Distinctions
CroppMetcalfe is a certified member of NADCA and is accredited by the Building Performance Institute (BPI). The company is a winner of multiple Carrier President's Awards and was recognized as a 2018 National Contractor of the Year by the Plumbing-Heating-Cooling Contractors Association (PHCC).
Employee Information
Technicians are rigorously trained, wear uniforms, and drive fully stocked vehicles.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
8421 Hilltop Road
Fairfax, VA 22031
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2701020634

Compiled Score:

CroppMetcalfe has received 4.8 out of 5 stars based on 100 customer surveys conducted through Our Research Partners.
5
89
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5
3
2
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/08/2021

“Victor deserves a 10 rating. He completes all jobs and A very likeable guy who takes Time to explain what he is Doing and cleans up Afterwards. Knows his stuff And lucky to have him Repair what needs be done”

Review by
11/03/2021

No review comments provided

Review by
10/30/2021

“I feel CroppMetcalfe represents the gold standard in HVAC work”

Review by
09/14/2021

“My AC stopped blowing cold air and it was easy to schedule a same day visit with the technician, who replaced a fuse to correct the problem.”

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09/14/2021

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09/13/2021

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09/13/2021

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09/13/2021

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Review by
09/13/2021

“I have 3 service agreements with Cropp. I wouldn’t consider using anyone else.”

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09/13/2021

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09/10/2021

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09/08/2021

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09/08/2021

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09/07/2021

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09/06/2021

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09/06/2021

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Review by
09/06/2021

“Great customer service, plus the business always delivers on promises”

Review by
09/06/2021

“The technician was on time and provided excellent service.”

Review by
09/06/2021

“Only use CM (FAB electric for Generator maintenance and Eletrical work). On time, on schedule. Price is fair.”

Review by
09/06/2021

“Cropp-Metcalfe is the best company for heating and air-conditioning, plumbing, electricians, pest and termite control. I have or had contracts for all 5.”

Review by
09/06/2021

“Without a doubt, the best firm I’ve ever worked with for all types of home repair and maintenance. Extremely responsive. Knowledgeable and reasonably priced. I highly recommend CroppMetcalfe.”

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09/05/2021

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09/02/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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Review by
09/01/2021

“Croppe Metcalfe was a joy to work with. We have sold our house but will be in a new townhouse in November. I hope to continue the relationship then.”

Review by
09/01/2021

“CroppMetcalfe does professional work in a courteous manner. Kudos!”

Review by
09/01/2021

“The person sent to che k out my boiler lies to me regarding whether there was a law requiring him to turn off my heat.”

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01/18/2021

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01/13/2021

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01/08/2021

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11/19/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/12/2020

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11/04/2020

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11/04/2020

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11/04/2020

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11/04/2020

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Review by
11/04/2020

“I do not remember their work”

Review by
10/24/2020

“The quality and professionalism is top notch. The peace of mind knowing that the repairs will be completed properly, honestly, and at a fair price is not something I take lightly. Therefore within just a few jobs completed by your staff, both at my mother's home and mine, I decided that I will call upon your company anytime repairs are needed.”

Review by
10/21/2020

“It was great service, and they are always professional. It does not matter if it is pest control, heating and air, plumbing or electrical. I am very happy with them.”

Review by
10/21/2020

“The gentleman that was here to do the rough in knew what he was doing and got the job done on time.”

Review by
10/21/2020

“CroppMetcalfe did a wonderful job.”

Review by
10/21/2020

“If you need reliable, quick, courteous and professional plumbing services. We highly recommend CroppMetcalfe! CroppMetcalfe technicians inspected and replaced our water heater after a flood in our utility room.”

Review by
10/21/2020

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10/21/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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10/20/2020

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Review by
10/20/2020

“They were very professional, courteous, and on time.”

Review by
10/19/2020

“They were on time and professional.”

Review by
10/13/2020

“Technician was very helpful, friendly, and willing to share some good insights to prevent further problems.”

Review by
10/13/2020

“I didn't even know that CroppMetcalfe services included Electricians, but when I called they responded quickly with OUTSTANDING results. I highly recommend CroppMetcalfe.”

Review by
10/13/2020

“I never received a confirmation or call back number”

Review by
11/01/2019

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11/01/2019

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Review by
10/07/2019

“CroppMetCalfe provided great reliable service!”

Review by
09/28/2019

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09/28/2019

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09/28/2019

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09/16/2019

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09/16/2019

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09/16/2019

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09/16/2019

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09/16/2019

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09/16/2019

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Review by
09/16/2019

“CroppMetcalfe is very professional. They did an excellent job of selecting and installing my system in very hot conditions.”

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09/16/2019

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09/15/2019

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09/15/2019

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09/15/2019

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09/15/2019

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09/09/2019

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09/08/2019

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09/08/2019

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09/06/2019

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09/05/2019

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09/05/2019

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09/05/2019

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Review by
09/05/2019

“CroppMetcaff always does a good job. I have been using them for years and never had a problem. They are very professional.”

Review by
09/05/2019

“CroppMetcalfe met my expectations in all areas.”

Review by
09/05/2019

“The two electricians that arrived were professional, courteous, personable, and did a great job for a lot less cost than I expected.”

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09/05/2019

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09/05/2019

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09/05/2019

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Review by
09/04/2019

“Excellent Service each time”

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09/04/2019

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09/03/2019

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09/03/2019

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09/03/2019

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09/03/2019

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09/03/2019

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Review by
09/03/2019

“I've had a gold maintenance plan with CroppMetcalfe for three houses and over 30 years. There is no way I'd ever change. Imagine it! 30 trouble free, stress free years and instant help at the first hint that there might be a problem. Bliss! And I've always felt that I got my full money's worth!”

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