Universal Home Experts
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 275 customer surveys conducted through GuildQuality.
5
211
4
42
3
10
2
5
1
7
9th year as a Best Pick Call
"We cover malfunctioning outlets to panel replacements and everything in between. You can be sure only the best electricians will come to your home. Our focus is on your safety, the protection of your home, and a permanent solution to your electrical issues with a no-risk, 100 percent satisfaction guarantee. Give us a try and see for yourself."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts specializes in home electrical service and repair, including outlet, circuit, and breaker panel repairs. The company performs diagnostics and troubleshooting of all types, with diagnostic tools including a system that helps identify internal wiring damage sustained after lightning strikes or power surges. In addition, Universal Home Experts offers plumbing and HVAC services.
Warranty
The company offers up to a five-year parts-and-labor warranty on most items and up to a ten-year warranty on panel and main electrical service replacements.
Company History
The family-owned-and-operated business was established in 1992. Founder Ed Valot has over 25 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and arrive in bright purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TECL 17525

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 275 customer surveys conducted through GuildQuality.
5
211
4
42
3
10
2
5
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/30/2019

“Ricky”

Review by
12/08/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

“I would like to recognize Ricky, Manwell, and Larry.”

Review by
11/27/2019

“none, all were very professional”

Review by
11/27/2019

“I would like to recognize Larry for his exceptional service.”

Review by
11/07/2019

“I have been happy with almost everyone that has come.”

Review by
10/28/2019

“They did a good job of repairing the problem I was having.”

Review by
10/27/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/28/2019

“Mr. West the electrician was great.”

Review by
09/27/2019

“They met my expectations.”

Review by
09/16/2019

“The air conditioning guy, Manuel. I don't know his last name.”

Review by
09/15/2019

“Ricky M”

Review by
09/04/2019

No review comments provided

Review by
09/03/2019

“Universal Home Experts exceeded my expectations. Everything was perfect!”

Review by
09/03/2019

“I would like to recognize Anthony for his exceptional service! Anthony is the best I have ever been around .”

Review by
09/01/2019

“All else. Polite, got all my jobs done, working, they communicated when they had to leave to get something, etc.”

Review by
08/23/2019

“They met all my expectations and exceeded them in communication. They were very great.”

Review by
08/22/2019

“They met my expectations; they came in and fixed what needed to be fixed.”

Review by
08/19/2019

“I just think they did a good job.”

Review by
08/19/2019

“Most of the technicians were professional, but some were not good enough.”

Review by
08/02/2019

No review comments provided

Review by
07/23/2019

“They met my expectations in every area.”

Review by
07/09/2019

“Universal Home Experts did what they said they would do, were on time, and produced results.”

Review by
06/30/2019

No review comments provided

Review by
06/30/2019

“Billy”

Review by
06/29/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/04/2019

“Across the board I have been pleased with all of the service people. Stephen in electrical was really good.”

Review by
06/04/2019

No review comments provided

Review by
06/04/2019

“They exceeded my expectations with communication, it was excellent.”

Review by
06/03/2019

“I would recognize the second plumber.”

Review by
06/01/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
05/29/2019

“I would like to recognize my lead installer for his exceptional service.”

Review by
05/29/2019

“Universal Home Experts met or exceeded my expectations in regards to the quality of service.”

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“All of the guys that come out are very professional.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“I would like to recognize Tommy for his exceptional service. He did the water heater. He was really good.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“Universal Home Experts was far better than I ever imagined it. I have never had anything go that smooth. It was a great experience. I am so grateful for Universal Home Experts!”

Review by
05/14/2019

“I do not remember anyone's names. It was quite a while ago, but everyone was very helpful and did great work.”

Review by
05/11/2019

No review comments provided

Review by
05/10/2019

“Ricky M. did the second job for us, both well done. Definitely exceeded our expectations.”

Review by
05/04/2019

“They did a great service.”

Review by
05/04/2019

“I would not recommend them I had a bad experience.”

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

“I would like to recognize Justin. He was very helpful.”

Review by
05/02/2019

“I was most satisfied with Universal Home Experts' politeness.”

Review by
04/23/2019

“I would like to recognize the gentleman who lead the team when working on the electrical stuff for his exceptional service. He was very friendly and professional.”

Review by
04/23/2019

“They all did well.”

Review by
04/23/2019

“I would like to recognize Anthony, the electrician. He did an excellent job on the electrical, but he no longer works for Universal Home Experts.”

Review by
04/11/2019

No review comments provided

Review by
04/11/2019

“They met my expectations in all areas.”

Review by
04/10/2019

No review comments provided

Review by
04/03/2019

“Awesome”

Review by
04/01/2019

“I would like to recognize everyone for their exceptional service. They're all good. Every time we have had someone out, it has been good.”

Review by
04/01/2019

“Anthony”

Review by
03/30/2019

“Isiah”

Review by
03/30/2019

“The people in the office that start the job going !”

Review by
03/29/2019

No review comments provided

Review by
03/29/2019

“Expertise, thoroughness, communications skills. Was surprised at the lack of BS usually experienced with many technicians.”

Review by
03/29/2019

“Enrique”

Review by
03/29/2019

No review comments provided

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“I would recognize all the young men they have working for them. All the technicians that did the various jobs are very cordial, very polite, and did a good job. They all seem to be very and knowledgeable.”

Review by
10/10/2018

“They replaced some electrical wires throughout the house and fixed the electrical box.”

Review by
10/10/2018

“The guy that came out to my house understood that I was becoming frustrated. It wasn't his fault, but the pools being used to work on the pool may have tripped off the GFI's.”

Review by
10/09/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

“This work was completed sometime ago, and I do not recall the name of the technician. He was prompt, courteous and skilled. He was very honest and upfront about the options available. I most appreciated the fact he was not attempting to sell me more than what was necessary - a refreshing work ethic.”

Review by
10/08/2018

No review comments provided

Review by
10/05/2018

“They do my AC inspections, my electric inspections, and my plumbing inspections.”

Review by
10/05/2018

“I would like to recognize the technician that initially came out for his exceptional service. He was very helpful in us determining where the problem really came from, and also recommend that I call HLMP because the power surge could have been on their side. There was no way that we would have known that, and it turned out that is was on their side.”

Review by
10/05/2018

“We had a great technician. He was professional and very personable.”

Review by
10/05/2018

“I was most satisfied with their customer service and responsiveness. Both of those were really good”

Review by
10/05/2018

“I would say with the quality of their services.”

Review by
10/05/2018

“The job supervisor was very informative. He kept us up to date about what was going on. He was very honest about where he stood and what the problem was with the house. He gave us 4 different price points and saw the job through.”

Review by
10/05/2018

“I was most satisfied that they showed up on time and completed the work.”

Review by
10/04/2018

“Clinton C was our electrician. He did a great job in diagnosing the problems, recommending the best way to correct, and very quickly making the repairs and upgrades that were needed.”

Review by
10/04/2018

No review comments provided

Review by
10/03/2018

“They did fine work, but you are really paying for that fine work.”

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

“Outrageous cost. Will never hire again.”

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