Universal Home Experts
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.5 out of 5 stars based on 257 customer surveys conducted through GuildQuality.
5
188
4
44
3
12
2
3
1
10
10th year as a Best Pick Call
"We cover malfunctioning outlets to panel replacements and everything in between. You can be sure only the best electricians will come to your home. Our focus is on your safety, the protection of your home, and a permanent solution to your electrical issues with a no-risk, 100 percent satisfaction guarantee. Give us a try and see for yourself."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts specializes in home electrical service and repair, including outlet, circuit, and breaker panel repairs. The company performs diagnostics and troubleshooting of all types, with diagnostic tools including a system that helps identify internal wiring damage sustained after lightning strikes or power surges. In addition, Universal Home Experts offers plumbing and HVAC services.
Warranty
The company offers up to a five-year parts-and-labor warranty on most items and up to a ten-year warranty on panel and main electrical service replacements.
Company History
The family-owned-and-operated business was established in 1992. Founder Ed Valot has over 30 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and arrive in bright purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TECL 17525

Compiled Score:

Universal Home Experts has received 4.5 out of 5 stars based on 257 customer surveys conducted through GuildQuality.
5
188
4
44
3
12
2
3
1
10
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/16/2020

No review comments provided

Review by
08/11/2020

No review comments provided

Review by
08/09/2020

No review comments provided

Review by
06/06/2020

No review comments provided

Review by
06/03/2020

No review comments provided

Review by
06/02/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
05/21/2020

No review comments provided

Review by
05/19/2020

“Flood lights are working fine and my expectations were fulfilled.”

Review by
05/18/2020

“Mr. Untermeyer”

Review by
05/10/2020

“The Electrician was very professional in looking at what I wanted to do and working up several proposals for consideration.”

Review by
05/09/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/05/2020

“THE way things were explained.to me. They were as quiet and as neat as I have ever seen work like that done. I had no clean-up to do.”

Review by
03/26/2020

“The only thing is that they were a little expensive compared to the company I used before, but I was satisfied with the service.”

Review by
03/11/2020

“Mark and Nick were the electricians and they did an excellent job and kept us informed as they worked.”

Review by
03/04/2020

“They did a great job installing my hot water heater.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“Their communication was exceptional and they were attentive to my needs.”

Review by
02/19/2020

No review comments provided

Review by
02/19/2020

“They met my expectations by finishing the work quickly.”

Review by
02/15/2020

“Everyone that I dealt with is professional and courteous.”

Review by
02/10/2020

No review comments provided

Review by
02/05/2020

“Robert the Electrician and his partner provided us with exceptional service.”

Review by
02/05/2020

“I would like to recognize Brad, the person that did the work, for his exceptional service.”

Review by
01/28/2020

“I'm always amazed that they're able to complete the most complex projects and do such an excellent job. They've done some really amazing lighting work for our home.”

Review by
01/28/2020

“They do not offer exceptional service therefore, this is a "not applicable". Everyone from the owner on down do not respect the customer and have demonstrated on many occasions that they could not care less. I have spent over $9,700.00 with them and am not a valued customer.”

Review by
01/13/2020

No review comments provided

Review by
01/06/2020

No review comments provided

Review by
01/05/2020

No review comments provided

Review by
01/03/2020

“Everyone that has came out has always been helpful, friendly, and answered my questions.”

Review by
01/02/2020

“My electrician was very nice and polite.”

Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/30/2019

“Ricky”

Review by
12/08/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

“I would like to recognize Ricky, Manwell, and Larry.”

Review by
11/27/2019

“none, all were very professional”

Review by
11/27/2019

“I would like to recognize Larry for his exceptional service.”

Review by
11/07/2019

“I have been happy with almost everyone that has come.”

Review by
10/28/2019

“They did a good job of repairing the problem I was having.”

Review by
10/27/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/28/2019

“Mr. West the electrician was great.”

Review by
09/27/2019

“They met my expectations.”

Review by
09/16/2019

“The air conditioning guy, Manuel. I don't know his last name.”

Review by
09/15/2019

“Ricky M”

Review by
09/04/2019

No review comments provided

Review by
09/03/2019

“Universal Home Experts exceeded my expectations. Everything was perfect!”

Review by
09/03/2019

“I would like to recognize Anthony for his exceptional service! Anthony is the best I have ever been around .”

Review by
09/01/2019

“All else. Polite, got all my jobs done, working, they communicated when they had to leave to get something, etc.”

Review by
08/23/2019

“They met all my expectations and exceeded them in communication. They were very great.”

Review by
08/22/2019

“They met my expectations; they came in and fixed what needed to be fixed.”

Review by
08/19/2019

“I just think they did a good job.”

Review by
08/19/2019

“Most of the technicians were professional, but some were not good enough.”

Review by
08/02/2019

No review comments provided

Review by
07/23/2019

“They met my expectations in every area.”

Review by
07/09/2019

“Universal Home Experts did what they said they would do, were on time, and produced results.”

Review by
06/30/2019

No review comments provided

Review by
06/30/2019

“Billy”

Review by
06/29/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/04/2019

“Across the board I have been pleased with all of the service people. Stephen in electrical was really good.”

Review by
06/04/2019

No review comments provided

Review by
06/04/2019

“They exceeded my expectations with communication, it was excellent.”

Review by
06/03/2019

“I would recognize the second plumber.”

Review by
06/01/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
05/29/2019

“I would like to recognize my lead installer for his exceptional service.”

Review by
05/29/2019

“Universal Home Experts met or exceeded my expectations in regards to the quality of service.”

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“All of the guys that come out are very professional.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“I would like to recognize Tommy for his exceptional service. He did the water heater. He was really good.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“Universal Home Experts was far better than I ever imagined it. I have never had anything go that smooth. It was a great experience. I am so grateful for Universal Home Experts!”

Review by
05/14/2019

“I do not remember anyone's names. It was quite a while ago, but everyone was very helpful and did great work.”

Review by
05/11/2019

No review comments provided

Review by
05/10/2019

“Ricky M. did the second job for us, both well done. Definitely exceeded our expectations.”

Review by
05/04/2019

“They did a great service.”

Review by
05/04/2019

“I would not recommend them I had a bad experience.”

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

“I would like to recognize Justin. He was very helpful.”

Review by
05/02/2019

“I was most satisfied with Universal Home Experts' politeness.”

Review by
04/23/2019

“I would like to recognize the gentleman who lead the team when working on the electrical stuff for his exceptional service. He was very friendly and professional.”

Review by
04/23/2019

“They all did well.”

Review by
04/23/2019

“I would like to recognize Anthony, the electrician. He did an excellent job on the electrical, but he no longer works for Universal Home Experts.”

Review by
04/11/2019

No review comments provided

Review by
04/11/2019

“They met my expectations in all areas.”

Review by
04/10/2019

No review comments provided

Review by
04/03/2019

“Awesome”

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