Universal Home Experts
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 160 customer surveys conducted through Our Research Partners.
5
125
4
19
3
8
2
3
1
5
12th year as a Best Pick Call
"We cover malfunctioning outlets to panel replacements and everything in between. You can be sure only the best electricians will come to your home. Our focus is on your safety, the protection of your home, and a permanent solution to your electrical issues with a no-risk, 100 percent satisfaction guarantee. Give us a try and see for yourself."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts specializes in home electrical service and repair, including outlet, circuit, and breaker panel repairs. The company performs diagnostics and troubleshooting of all types, with diagnostic tools including a system that helps identify internal wiring damage sustained after lightning strikes or power surges. In addition, Universal Home Experts offers plumbing and HVAC services.
Warranty
The company offers up to a five-year parts-and-labor warranty on most items and up to a ten-year warranty on panel and main electrical service replacements.
Company History
The family-owned-and-operated business was established in 1992. Founder Ed Valot has over 30 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and arrive in bright purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TECL 17525

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 160 customer surveys conducted through Our Research Partners.
5
125
4
19
3
8
2
3
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
02/08/2022

“I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.”

Review by
02/08/2022

No review comments provided

Review by
01/19/2022

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Review by
01/14/2022

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Review by
12/06/2021

“They were friendly, informative, and fixed the problem right away on same day”

Review by
11/18/2021

No review comments provided

Review by
10/09/2021

“All work was done with great professionalism and care.”

Review by
10/08/2021

No review comments provided

Review by
10/08/2021

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Review by
10/08/2021

“The agents are almost all excellent in their knowledge and efficiency.”

Review by
09/12/2021

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Review by
08/09/2021

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Review by
08/08/2021

“I am disappointed at the last fix. I purchased a new air conditioner last year. It is under warranty. It was not operating correctly, evidently due to a wiring problem. They charged me $1500.00 to run new wiring, I was way overcharged, when I overheard that it should have been around $300 or $400. There was also a lot of time spent figuring out what the issue was, but that wiring should have been checked with the install. This type of treatment was a major reason I went with Universal in the first place, they were very honest and completed work. The person who did this work was a new technician from who i had before.”

Review by
08/04/2021

“They are excellent and very professional.”

Review by
07/15/2021

“Yes, I would recommend Universal Home experts to a friend.”

Review by
07/01/2021

“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”

Review by
06/20/2021

No review comments provided

Review by
06/13/2021

“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”

Review by
06/13/2021

No review comments provided

Review by
06/10/2021

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Review by
06/10/2021

“Professional on time and informative”

Review by
06/09/2021

No review comments provided

Review by
06/08/2021

“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”

Review by
05/18/2021

“I have been dealing with them for many years, and they have always exceeded my exceptions.”

Review by
04/01/2021

“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”

Review by
04/01/2021

No review comments provided

Review by
03/29/2021

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Review by
02/03/2021

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Review by
02/01/2021

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Review by
01/29/2021

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Review by
01/18/2021

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Review by
01/18/2021

“The gentleman was a real nice and polite young man, and he seemed very knowledgeable.”

Review by
01/13/2021

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Review by
01/10/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
12/16/2020

“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”

Review by
12/12/2020

No review comments provided

Review by
12/12/2020

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Review by
12/07/2020

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Review by
12/07/2020

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Review by
11/24/2020

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Review by
11/16/2020

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Review by
11/03/2020

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Review by
11/03/2020

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Review by
09/06/2020

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Review by
08/09/2020

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Review by
06/06/2020

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Review by
06/03/2020

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Review by
06/01/2020

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Review by
06/01/2020

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Review by
05/21/2020

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Review by
05/19/2020

“Good and professional service however quite expensive.”

Review by
05/18/2020

No review comments provided

Review by
05/10/2020

“Their “ scheduler” was not interested in the project at all it was as if she was getting paid to make appointments. I had to have them return to change a few things and When I called to tell them and that it would be a few days before I would know when she called everyday to try and make an appointment. She did not understand I will call you. The Electrician was great, I think his name was Larry. The helper that came with him the Second visit was also great. The helper the first visit not so much.. he had an “ I don’t care attitude “”

Review by
05/09/2020

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Review by
05/07/2020

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Review by
05/07/2020

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Review by
05/05/2020

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Review by
04/30/2020

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Review by
04/13/2020

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Review by
04/13/2020

“I am pleased with the service however there is too much salesmanship involved after the completion and the options are too much.”

Review by
04/06/2020

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Review by
04/03/2020

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Review by
04/03/2020

“Mark was excellent!”

Review by
04/01/2020

No review comments provided

Review by
03/26/2020

“The only thing is that they were a little expensive compared to the company I used before, but I was satisfied with the service.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

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Review by
03/04/2020

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Review by
02/19/2020

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Review by
02/19/2020

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Review by
02/15/2020

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Review by
02/10/2020

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Review by
02/05/2020

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Review by
02/05/2020

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Review by
01/28/2020

“We have been customers of Universal since 2003, and the service is always exceptional.”

Review by
01/28/2020

No review comments provided

Review by
01/13/2020

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Review by
01/06/2020

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Review by
01/03/2020

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Review by
01/02/2020

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Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/08/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

“Universal home experts have very qualified electricians and friendly customer service.”

Review by
11/07/2019

“They give a range of service solutions for different issue, but I still feel like they are a little higher cost overall.”

Review by
10/28/2019

No review comments provided

Review by
10/27/2019

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Review by
10/26/2019

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Review by
10/26/2019

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Review by
10/17/2019

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Review by
10/16/2019

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Review by
10/16/2019

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Review by
10/16/2019

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Review by
10/16/2019

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Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/11/2019

“Outrageous cost. Will never hire again.”

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