Universal Home Experts
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 508 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
8th year as a Best Pick Call
"We cover malfunctioning outlets to panel replacements and everything in between. You can be sure only the best electricians will come to your home. Our focus is on your safety, the protection of your home, and a permanent solution to your electrical issues with a no-risk, 100 percent satisfaction guarantee. Give us a try and see for yourself."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts specializes in home electrical service and repair, including outlet, circuit, and breaker panel repairs. The company also performs diagnostics and troubleshooting of all types, with diagnostic tools including a system that helps identify internal wiring damage sustained after lightning strikes or power surges.
Warranty
Universal Home Experts offers up to a five-year parts-and-labor warranty on most items and up to a ten-year warranty on panel and main electrical service replacements.
Company History
Universal Home Experts is a family-owned-and-operated business that has served the greater Houston area since 1992. Founder Ed Valot has over 25 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and arrive in bright purple-and-yellow vans.
Licenses
TECL 17525
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I think we did some of plumbing, HVAC, and electrical. Everything they've done for us, we've been happy with. I would recommend them. They've done excellent work. I have no complaints.”

“Universal Home Experts did work for me three or four months back. They did some electrical work for me. They were excellent.”

“I think they're reliable, dependable. They've always done great work. I've never had a problem with anything they've done for me, and I've used them for a few years. They put in a whole new A/C system and heat system for me. They've done duct work and electrical work. They redid the panel box. They updated that, and they put outlets in. I had an outlet that went on fire that wasn't their fault. It was something I'd plugged in, so they fixed that and did an emergency call for me. I think they're really good. They've done quite a bit of work for me. I'd give them an A.”

“They were very kind, very informative, did their work when they said they would, and the way they said they would. Anthony, the electrician, came out several times when we had problems without contractors, explaining to them how things should be done. He actually backed me up on some things that I wanted to be done. They re-wired our kitchen. They did have a plumber come out, but he was new to the area. He kept saying that we need to replace all the galvanized pipes with plastic pipes, and then he said I asked him about the slow pressure in the bathroom. He said it's all pipe, and he is from California and doesn't have experience with Galvanized pipe. I would grade them an A+.”

“They were good. They did electrical work. I'd give them an A+.”

“It was very positive. I would use them again. I'd give them an A+.”

“They did electrical work. The gentleman was courteous, professional, honest. He took his time, didn't rush through things and explained things if I had any questions. He was very thorough. I'd give them an A+ for the overall experience.”

“I think they're knowledgeable about the services that they're rendering. They're thorough in their explanation and giving you the option and choices. Their follow up has been good with them. We had air conditioning units. We replaced the whole system, and also we had a water heater put in as well as work done and checking of the electric services throughout the home. I'd give them an A+ for the overall experience.”

“I've used them several times for different things, from electrical to plumbing and they've always done a good job. They did some rewiring on a room on several lights. They ran some new electrical wires to the garage and an outdoor plug. The plumbing work was basically clearing drains. They are an A+ company.”

“They were prompt and always explained everything. I'm very happy with them. I'm actually on a monthly service with them. I think it includes everything. I'd give them an A+.”

“They laid a wire down in my yard. They did a good job. I liked everything about them. The group that came out to my house gets an A+.”

“We had them redo the wiring in the whole house. They installed a new air conditioning system in December. They're our go to people. They're real nice people, pleasant people and they seem to know their job. That's why we keep using them. I'd give them an A+. I would recommend them.”

“I had a real good experience with them. They did a good job. They did lighting work, and our air conditioner. I would give them an A. They did very good.”

“I actually used them twice because they found a plumbing problem several years ago that was a very simple problem. Nobody seemed to be able to find it. I had some problems with my lights. The only thing is that it wasn't really their fault when they put a new plug. Unfortunately, nowadays with residential, they have to be child proof which means when you go to put your plug into the socket, they put it in the socket, you had to put it in straight back. My problem is I'm physically impaired and no matter how hard I tried I couldn't do that, but that was not their fault and my neighbor. He helped me by buying. We bought one of those extension cords and he put it in for me so that I'm able to just plug it into that, but that was not their fault. Both men were very nice—the plumber and also the electrician—were both very, very nice. I'd give them an A-.”

“They were on time, personable, and professional. They did a tank-less water heater and a home heating system for me. This wasn't my first time with them. They did an air conditioning unit and some electrical work for me in the past. They get an A.”

“They did electrical work. They were upfront with their pricing. The guy did a good job, cleaned up, and were gone. Maybe eight or nine years ago, they gave us one of those surge protectors in the garage. This time, he gave me three outlets. For what he did for us, I'd give him an A. They're all still working, and he came on time.”

“Everything was fine; they came and did the lights. Everything was wonderful.”

“Universal Home Experts was very courteous and professional, and they did a good job. They did electrical work, and the work was excellent. Without a doubt, I'd give them an A.”

“The electrician was extremely knowledgeable. He came out and knew exactly what was needed, ordered the part, and got the thing up and running. I'd give the overall experience an A+.”

“They worked on our power outlet. I was extremely satisfied with everything they've done. They're A across the board. I have already recommended them.”

“Universal was on time and super professional, and I always knew what they were doing. They did electrical work. I would give them an A, overall.”

“The electrician was helpful, honest, and efficient—A+.”

“They had excellent customer service. They did an electrical outlet installation. I'd give them an A overall.”

“They did the lights in the kitchen. I really liked him and it was great. I'd give them the highest score.”

“They did excellent work with no complaints. They did electrical work.”

“They did some electrical work for us. They were awesome. I think they were very professional, and well dressed. They did a quote for me for several large jobs. They kind of broke the quotes down individually, so I understood what each one of them would cost. Then I was able to choose what my budget would allow. They were very polite and very clean. I would say they get an A for the experience.”

“The particular person that came here was very friendly and very thorough. I couldn't say enough good things about him. He was very personable, and he knew what he was doing. I was totally pleased with the whole thing. He told me how to prevent what had happened from happening again. He went out of his way, so I was very pleased and I've never had to contact an electrical person before at all. So I feel like I know who to call next time I need that kind of help. I'd give them an A very definitely. I would recommend them in a heartbeat. If someone said, 'who would you call,' I'd say call Universal. It's what I'd tell 'em because occasionally you get asked that kind of question, 'Do you know anybody?', and I say, 'Sure.' As a matter of fact, while the guy was here, I went across the street to my neighbor, and she said, 'I did that and it was this same company that put mine in too.' They had the same service that I had been getting. I would recommend them to anybody. To be honest, I don't know about whoever their other people are. I'm sure they have more than one electrician that they send out, but the one that they sent to me was just outstanding. If they have that kind of employees working for them throughout their company they're in really good shape.”

“I'd give the experience an A+.”

“They showed up on time, got to the issues that I had, and they resolved the problem. We had a defective circuit on my pool wiring, and they rewired the ground fault and put in a new light over the garage when it failed. They also did a new ground fault line. I'd give them an A overall. It was all electrical work.”

“They did electrical work. I'd give them an A overall.”

“They were really nice guys. They fixed our lights pretty quickly and I would have them back for other repairs if we needed it. I'd give them an A overall.”

“They replaced an outlet. They were great. It was a simple electrical outlet outside, and it took two seconds. It wasn't a big deal. I'd give them an A.”

“I've already used them before, I liked them, and went back. They put in some electrical lines for me. They get an A from me. I'm very satisfied.”

“The only thing they did was put up a light. They were doing electrical work. I'd give them an A overall.”

“It was very good and very quick too. They fixed my light. It's very great. I didn't have any issues at all. It was quick and everything was done thoroughly.”

“They did a good job. He was pretty efficient; he explained what he was doing the whole time and felt comfortable with it. It was good. He put in an electrical box, a circuit for 240 volts. They deserve an A. We've already recommended them.”

“It was a positive experience.”

“I liked everything they did. They changed out the electrical box and some wiring inside of the house. I'd give them an A for the overall experience.”

“They were professional and courteous. They did a chandelier install. I'd give them an A for the experience.”

“They were friendly, and they got the job done fast. They did a good job. They replaced our water breaker box and they installed some JFI outlets in our kitchen. I'd give them an A rating.”

“They did electrical work. I'd give them an A.”

“They replaced the breaker box. It was a good experience. I would give them an A and I would recommend them.”

“It was good. I had no complaints with them. They came over and took a look at my oven.”

“The people were polite, and they got the service done really quickly. No complaints. I had some issues with my dryer, and they had to change out the outlet.”

“We had a light fixed. Overall, I'd give them an A.”

“It was a positive experience.”

“He was pleasant, and he seemed knowledgeable. It seemed to go fine. It was electrical work. I'd definitely give them an A.”

“There was good communication. It was electrical work. Overall, I'd give them an A.”

“Everything went well. They did electrical work two months ago. It was a good experience overall. I had no complaints.”

“The guy was very knowledgeable, very customer-oriented, and friendly. He offered different options and talked about what you could do or not in different wiring situations. I thought that was helpful. I'd give them an A.”

“They were on time, professional, and I think we're going to call them again for the maintenance on our central air service. They were pretty good. It was electrical work this past time. I would give them an A in all fairness. We're going to use them again ourselves.”

“Initially, it was to fix my garage door opener that wasn't working. After assessing that issue, they found more issues with electrical in the house. They gave me about three options to fix, understanding the costs. Their honesty and expertise made it a positive experience. Giving us a choice made us feel more comfortable with our decision and their sincerity.”

“They replaced my main electrical panel, service riser, and meter on the main house. They installed a whole-house surge protector on the main house and the garage apartment—positive experience.”

“Universal Home Experts installed three ceiling fans and a security light—positive experience because of the knowledgeable technician.”

“I had two lighting timers installed for outside lights. The tech was very friendly, and the equipment he installed exceeded my expectations.”

“Universal Home Experts installed lights and a switch for my new built-in residential bookcase. Very friendly, and completed the work in timely fashion.”

“We just got LED recessed lights, and we had some installed in our living room, kitchen, and formal living room. They were here for probably a day. They'd get an A.”

“We've used them multiple times for electrical work. They're very quick, and the electricians are all incredibly professional and very friendly. They have a lot of pride in what they do, and they do it right. They take their time and do things the way that they should be done. Overall, they just provide an excellent quality of work and excellent customer service. They rewired every circuit in our house and had to replace our panel. It was a very large scope of work, and they were here for four or five days doing it. We had a very intensive experience with them. All of the work was done on schedule, and we haven't had any issues with it since. I'd definitely give them an A.”

“Whatever they did, they did it well. I don't remember anything bad, and everybody was very nice. We had a lot of electrical work done last year, and then recently, we called them out for some plumbing. I'd give them an A.”

“Universal Home Experts was great. I liked that they were quick getting out there and that they were knowledgeable about what they were doing. We had some electrical work done because our house got struck by lightning. They did an A-worthy job.”

“My experience with them was great, and I meant to send them a letter to let them know. They were great. They were very nice, very cordial, and very informative. I was very pleased with both the electrician and plumbing group, and I would recommend them. If I need some more work done, I will call them back. I needed to take out my gas stove and put in an electric one, so they did the wiring for that. The ceiling fan in the living room would not work with the switch; I had to use the remote, and I didn't want that, so they fixed that. Then, they put up a ceiling fan, that I purchased, in the dining room. The plumber took out the gas water heater and put in an electric one. I'd give them an A. I was very pleased with them. I think it was Michael who also put in something on my breaker box that was some kind of surge protector.”

“Universal Home Experts did good work. They did it quickly, and that was what I wanted. They replaced the electrical heat panel.”

“Universal Home Experts replaced the circuit box. Both men were excellent workers—each knew exactly what to do, and they completed the work in the time period expected.”

“They replaced my breaker box and ran grounding wire for an oven and microwave combo. The electricians did a thorough test of our electrical system and explained each option in detail. Their work was thorough and completed in a timely manner.”

“Universal Home Experts diagnosed the problem when the electricity to our study failed. Then they did the work the same day and got the problem fixed before dark. They were fast and efficient.”

“Universal Home Experts completely replaced and upgraded my circuit breaker panel. The electricians arrived on time and worked quickly and professionally—no need for a callback.”

“Everything was wonderful. I liked pretty much everything about my experience with Universal Home Experts. The people I talked to on the phone were very helpful and very responsive, and the appointment got set up right away. Then, Ruben, the person who came out, went over everything that I wanted done. It had to do with yard lighting, and he was good. He gave me a couple of different options to consider, I talked to my wife, and we made the decision. We actually did it that same day, and two more people came out to help. It was an all-day job, but they got it done that day. They deserve an A+.”

“I liked their ability to get there the next day—that was fantastic. We were in the process of selling our house, and we needed to get the fluorescent lighting fixed. The technician did his job and was in and out in a timely manner. It was an A+. We had no problems whatsoever.”

“They did good work. I liked that they were very prompt and professional. They did the wiring work very quickly and thoroughly. They wired up a 220 for the compressor and a couple of 110s in the garage. They moved a few TV plugs for me, and they put wires up high so that the power cords wouldn't have to be at the bottom. I would definitely use them again. I'd give them an A, and I would tell my friends that if they have any electrical issues or wants, they should use Universal Home Services.”

“They were efficient and nice, and they responded quickly to our calls. They replaced our entire breaker box, and then they rewired all the circuits in the house. I would use them again. They're an A+.”

“They replaced some of the sockets in the house, and they installed something in the attic where the air conditioning system is because a wire was loose. I would use them again. They deserve an A+.”

“They put in a new electrical panel and wired electricity to the greenhouse. They cleaned up after themselves, and everything works fine. I would use them again. The technicians and customer service were fine. I'd recommend them, and I would rate them as an A+.”

“Universal Home Experts rewired an electrical box and put in a new circuit breaker. I would use them again and recommend them. They're an A+ company.”

“I had some rewiring done, and they did their work well. I would use them again. I chose them because I'd seen them in the neighborhood. I'd give them an A+ rating.”

“Universal Home Experts did some electrical work, and I'd say they were an A+.”

“They rewired some wiring that had been done badly, and they put a new box in. They rewired most of the house, and the work was fine. I'd give them an A+.”

“Universal Home Experts gave me a price, and they did the work for that price. It was electrical work; they put in wiring. I've used the company twice, and I'd give them an A+.”

“I liked their promptness and attention to detail. They replaced the outside electric panel and then verified that all of the connections inside the house were working. I chose them because I'd used them once before. I find them to be trustworthy, and they answered all of the concerns I had. I'd definitely give them an A+.”

“I really didn't see them when they were working, but they were pretty efficient. They took all the wiring down, and they added another electrical box on the outside of the house. It was a pretty big job, and they finished in one day. They showed up on time. It wasn't dirty when they left. I would use the company again. The technician had a good attitude and answered all my questions. Universal Home Experts earned an A+.”

“They were really friendly and knew what they were doing. I think they fixed the lighting. They installed a light in our house and did some electrical work. Everything is going OK. An A+ is good for them.”

“They were really quick, but it was kind of cut-and-dried. They had to rebuild the inside part of our toilet because something had broken off. He was very nice and friendly, and he was quick. I think he had to go get a particular part, but he came right back; it didn't take very long. We haven't had any problems since. They had done some work for me before. I think one of the first things they did was fix a short on my porch. That was probably more than a year ago, and a month or so before then, they did a surge protector. They've earned an A+.”

“They were very thorough, knew what they were doing, and came when I needed them late at night. I had some smoke build up in my house, and no one could find where it was coming from. It was in the kitchen from plugs that had nicks in them—a scary thing. I would probably say they're an A+.”

“Universal did a great job. They had to hook up a huge chandelier for us, and when they came in, they were very professional, very clean, and very polite. They got it done. I would use them again, and I'd give them an A+.”

“They redid some wiring for my air conditioner, and they were very good. They're coming back to check on it. They did very well, and I'm pleased with their work.”

“I felt like they were honest, and they explained everything very thoroughly. They totally replaced an electrical panel and a switch on my air conditioner. They responded to my request for service in a timely manner, and they were able to do a good job. I would probably use them again. I'd rate them as an A.”

“Universal Home Experts did a good job. They were on time and seemed very knowledgeable about what they were going to do. They gave me a proposal and completed the work without any problems. They replaced an outside security light, installed a fan, and replaced a switch in the bathroom. I would grade them as an A.”

“They were very conscientious. They did work over several days, and if they weren't going to be there on time, they always let me know what was going on. They kept me informed of everything, and I just felt very comfortable with them. I called them the first time because our cable kept tripping where it was plugged in outside. They repaired that, but we continued to have a problem. They did some research and found out that we didn't have the proper connections in the house, so they redid all the connections. I found out about their service in the Best Pick Reports. I'd give them an A.”

“They were very informative and very professional, and they met their deadline. They did some external cable work. They put in a new meter, and they checked my internal outlets and whatnot when they completed the outside work. They did everything in a timely fashion, and they answered any questions and concerns that I had. I'd rate them as an A.”

“It was good, quality work, and the service was great. I had some outdoor poolside lights that needed to be taken care of, and they came and took care of those for me. They get an A.”

“They were very professional and polite. They replaced my breaker box and installed ceiling fans. They are working fine, so I'd give them an A.”

“I thought they did the work in a timely manner, and the guys were always on time. Everything turned out OK. They took care of stuff that needed rewiring. I'd give them an A rating.”

“They knew what they were doing. I had some electrical work done, and I chose Universal from some kind of magazine—it might have been the Best Picks Reports. I'd grade them as an A.”

“They were very respectful. They showed up when they said they were going to, they did the work they said they were going to do, and they did it for the amount they said they'd do it for. They put in a plug and an outside light. I would say they were an A.”

“I used Universal Home Experts for electrical work, and they were fine. It was a good experience.”

“They were very professional and very good at explaining what they were going to do. They had a good response. They did the work quickly, and they did it right. They were careful to keep things clean, too. They replaced all my smoke detectors. That was the second time I've used their services. I'd give them an A rating.”

“I had a wonderful experience with Universal Home Experts—the best experience ever. They ran some new lines, and they put in a new meter box because a limb fell on top of it and knocked everything down. They did everything really well, and I haven't had any problems. They're an A+.”

“They've been excellent. They have quality people who do quality work. They redid all the plugs in my house because some were copper and some were aluminum, and they redid my breaker box. I give them an A+++ because they do good work, and they stand behind it.”

“Universal Home Experts' work was great. My breaker box fried—it actually shorted and melted the box. It was a really hot day, and when we told them the problem, they said they were coming out right then to fix it. It has been great ever since—A+.”

“Universal Home Experts did some work for me a while back. I had a very good experience. I've had a lot of work done with them—with the same electrician, Russ—and he's just been fantastic. The quality of the work was excellent, and their customer service was very good. They were on time and friendly, and they explained to me all the work that needed to be done and gave me my options. I was very happy. He finished the work within a reasonable amount of time. I chose them because our neighborhood recommended them. I've been using them now for almost a year. They're definitely an A.”

“They did all the work that was required. They did it very well and cleaned up everything when they were finished, so I'm happy with that. They replaced our main junction box, repaired two or three circuits, and put in some dimmers for us. Everything has held up just fine—everything still works. Their cleanup was excellent—they took everything out—you wouldn't have even known they were here. Their customer service was excellent—both the office and the gentleman who came out. I'd give them an A+.”