“I actually used them twice because they found a plumbing problem several years ago that was a very simple problem. Nobody seemed to be able to find it. I had some problems with my lights. The only thing is that it wasn't really their fault when they put a new plug. Unfortunately, nowadays with residential, they have to be child proof which means when you go to put your plug into the socket, they put it in the socket, you had to put it in straight back. My problem is I'm physically impaired and no matter how hard I tried I couldn't do that, but that was not their fault and my neighbor. He helped me by buying. We bought one of those extension cords and he put it in for me so that I'm able to just plug it into that, but that was not their fault. Both men were very nice—the plumber and also the electrician—were both very, very nice. I'd give them an A-.”

“It was $6,000 worth. Everything is very positive, very positive. I liked the whole crew, very professional. I’d give them all an A+, all the way across. They did my electrical. I had some electrical issues in my bathroom and up in my attic. They went into the attic and two worked down below and did a fantastic job. They were a great crew, great for everything. I would recommend them.”

“We had them redo the wiring in the whole house. They installed a new air conditioning system in December. They're our go to people. They’re real nice people, pleasant people and they seem to know their job. That's why we keep using them. I'd give them an A+. I would recommend them.”

“They haven't done anything in a while. They're my go to. They're timely, and they're fair. They have a good estimate, give feedback, and I've had great outcome for everything they've done so far. They do HVAC, electrical, and plumbing. I’d definitely give them an A.”

“They did electrical work. The gentleman was courteous, professional, honest. He took his time, didn't rush through things and explained things if I had any questions. He was very thorough. I'd give them an A+ for the overall experience.”

“They showed up on time and did a good job. They did have a city inspector come by and left a punch code, so I could take care of a couple. They were putting in a whole new fuse box. I would say B.”

“I think we did some of plumbing, HVAC, and electrical. Everything they've done for us, we've been happy with. I would recommend them. They've done excellent work. I have no complaints.”

“They were prompt and always explained everything. I'm very happy with them. I'm actually on a monthly service with them. I think it includes everything. I'd give them an A+.”

“I had a bunch of things done when I was selling a home. They were all sufficient. I think I probably used both those services from them. I'd give them a B+.”

“They did something back a long time ago. They do good work. They're just expensive, terribly expensive. Just basic electrical work.”

“One thing I didn't like is it just seemed like they were pushing too much, in terms of trying to find things. I'd give them a B.”

“Everything was fine; they came and did the lights. Everything was wonderful.”

“They were good. They did electrical work. I'd give them an A+.”

“It was very positive. I would use them again. I'd give them an A+.”

“Universal Home Experts did work for me three or four months back. They did some electrical work for me. They were excellent.”

“I had a real good experience with them. They did a good job. They did lighting work, and our air conditioner. I would give them an A. They did very good.”

“They laid a wire down in my yard. They did a good job. I liked everything about them. The group that came out to my house gets an A+.”

“They were on time, personable, and professional. They did a tank-less water heater and a home heating system for me. This wasn't my first time with them. They did an air conditioning unit and some electrical work for me in the past. They get an A.”

“The work that was done was positive, but the amount of money that was charged was very high. I'm not happy with the price that I paid. They replaced one wall socket and they charged $500. They gave me an estimate before the work. I'd give them a B+.”

“They did electrical work. They were upfront with their pricing. The guy did a good job, cleaned up, and were gone. Maybe eight or nine years ago, they gave us one of those surge protectors in the garage. This time, he gave me three outlets. For what he did for us, I'd give him an A. They're all still working, and he came on time.”

“I’ve used them several times for different things, from electrical to plumbing and they've always done a good job. They did some rewiring on a room on several lights. They ran some new electrical wires to the garage and an outdoor plug. The plumbing work was basically clearing drains. They are an A+ company.”

“I think they're knowledgeable about the services that they're rendering. They're thorough in their explanation and giving you the option and choices. Their follow up has been good with them. We had air conditioning units. We replaced the whole system, and also we had a water heater put in as well as work done and checking of the electric services throughout the home. I'd give them an A+ for the overall experience.”

“They were very kind, very informative, did their work when they said they would, and the way they said they would. Anthony, the electrician, came out several times when we had problems without contractors, explaining to them how things should be done. He actually backed me up on some things that I wanted to be done. They re-wired our kitchen. They did have a plumber come out, but he was new to the area. He kept saying that we need to replace all the galvanized pipes with plastic pipes, and then he said I asked him about the slow pressure in the bathroom. He said it's all pipe, and he is from California and doesn't have experience with Galvanized pipe. I would grade them an A+.”

“They came when they said they were going to come so that was good. I found them to be a little pricey on their services, but at least they were dependable and they came when they told me they would come. One of the items that I wanted them to look at it was the recess can lighting in my kitchen. They said that it needed to be replaced. The price that was quoted to me, I thought it was too much so I actually did not get them to fix that. I had an electrical outlet in my bedroom that had been damaged, so they put in a new outlet cover and something else. So, that one was fixed. I'd give them a B. The outlet was kind of hard, and it's still hard to plug anything into it.”

“I think they're reliable, dependable. They've always done great work. I've never had a problem with anything they've done for me, and I've used them for a few years. They put in a whole new A/C system and heat system for me. They've done duct work and electrical work. They redid the panel box. They updated that, and they put outlets in. I had an outlet that went on fire that wasn't their fault. It was something I'd plugged in, so they fixed that and did an emergency call for me. I think they're really good. They've done quite a bit of work for me. I'd give them an A.”

“They did electrical work. Not that they weren't great guys, they just couldn't solve my problem. I had a couple of circuits that were out. They were trying to determine why and what to do about it. They weren't able to fix it. I'm probably not going to use them again, but it wasn't because they weren't nice or polite. They just weren't capable of doing what needed doing. The quality of the work they did was fine, but they ended up installing like four outlets for $600 or some ridiculous number. I'm not going to use them again.”

“I had a big problem with having my chandelier installed. They messed it up and then I had to actually get it fixed at a chandelier store because they cut the wires and hung it way too high. They did come back and put it back in after I had it fix. But I asked for a refund via email and phone and nobody ever got back to me because it wasn't a lot of money. But if you mess up my chandelier and I have to have it fixed, I should be reimbursed for that. I probably wouldn't use them again, but I have a membership with them because they convinced me to buy a one year membership with them. There was an air conditioning guy who came out, which he was good and checked it out. I'm definitely not going to renew my membership and I would never recommend them to anyone. I'd give them a D overall. This does not include the air conditioning guy. I'd give him an A. For one chandelier to be installed, I had to have three people come out. The first one did such a bad job, the second one couldn't fix it, and the third one he put it back together after the second one told me I needed to take it to the repair shop. The third one I think he did alright with what he had. The first one did such a bad job.”

“They’ve been out once or twice and they've been professional on the phone. The service technician was quite good. So I'm very happy with them. They offered a free electrical inspection, so I did that. He was professional and good. Then I did have some work done on the HVAC. I had three different HVAC companies out here, he turned out to be correct in his diagnosis, and it was different from the other two. I would give them an A overall and I would recommend them.”

“They were very courteous, they were professional, and I think they did a good job. They did electrical work. The work was excellent. The only thing I had a problem with is that I have huge, high ceilings like twenty-five feet, and they had to climb up and change some bulbs. The price was expensive for just changing some bulbs out. That's the only thing I thought was a little bit much. Without a doubt, I'd give them A’s if I had to leave the price out of it.  ”

“They're very nice. One of the things that is different, when they come inside of the house, they cover their shoes with show covers. When they do anything, they take out a little broom to sweep and clean. They really pay attention to detail; I guess would be a good way to describe them. They get an A from me. I've recommended them before.”

“They come quickly, and their pricing is fair. I've dealt with electricians before, and they only want to deal with contractors. They're neat and they come as promised. They installed some fixtures for me. I'd give them an A. I moved and I'm going to have some new fixtures put in, and I'm going to call them again.”

“They did some electrical work for us. I've had all sorts of people come in and work on my house over the years. They were good, though, efficient, and very good. It was one thing after another and then we went, ‘Oh we spent 3, dollars.’ That was about it. The work was good, very good. It was excellent work. I would recommend them.”

“They were excellent. It was air conditioning and electrical work. I thought they were excellent. I think it's a good company. I thought they did a good job and they were very competent, really helpful, and I'd highly recommend them. They're helping me take care of my property. They're an excellent company, they're great.  ”

“Actually, this is the third time I've used them. I've used them for electrical and plumbing work. I've been satisfied with everything they've done. I would say probably an A- for the overall experience, and that's simply because they are a little pricey.  ”

“They're all awesome and I would give them top marks across the board. They’ve done electrical and A/C work. They're super awesome. We've been using them for years and they're one of the best companies I've found. I'd absolutely recommend them.  ”

“The guy was very knowledgeable, very customer-oriented, and friendly. He offered different options and talked about what you could do or not in different wiring situations. I thought that was helpful. I'd give them an A.”

“I had to have a new electrical box and they did that. I think they did something on my air conditioning before that. I haven't had any problems. I'd give them an A. I would recommend them and I've used them twice.”

“Everything's fine. The guy did a good job. It was electrical work. We're happy with it. I'd give them a B. They were a little overpriced.”

“I always knew what they were doing, they were on time, and they were super professional. They did electrical work. I would give them an A overall.  ”

“He was pleasant, and he seemed knowledgeable. It seemed to go fine. It was electrical work. I'd definitely give them an A.”

“Everything went well. They did electrical work two months ago. It was a good experience overall. I had no complaints.”

“There was good communication. It was electrical work. Overall, I'd give them an A.”

“It was a positive experience.”

“I'd give the experience an A+.”

“We had a light fixed. Overall, I’d give them an A.”

“It was good. I had no complaints with them. They came over and took a look at my oven.”

“Mike was the electrician that came by and he was helpful, honest, and efficient. I would give the experience an A+.  ”

“Everything was fine. The job got done, that's all I was concerned with. I think I had some electrical work done. I'd give them a B.”

“The people were polite, and they got the service done really quickly. No complaints. I had some issues with my dryer, and they had to change out the outlet.”

“They're prompt. He was a smart guy, very nice, did a lot of hard work, and didn't charge us too much. The guys working in the house and they blew out half of the house's electricity. He had to go crawl in through the attic to find it and fix it. I'd give them an A+.”

“I used an electrician. He was extremely knowledgeable about steam generators. Several other electricians that I had called didn't want to touch it. He came out and knew exactly what was needed, ordered the part, and was able to get the thing up and running. I'd give the overall experience an A+.  ”

“I like that they follow-up normally, but I don't think they have this time. They're good on following up and about giving me their estimates of what it's going to cost, what the alternatives are, and what it cost to price out each of the alternatives, those kinds of things. I was kind of hoping to hear from them. I think they did work on the electrical panel and that's about what I need them to come out on for now. I know I bought air conditioning and all of the systems from them. I'd give them an A. I think they did a good job. I think they're very user friendly, and they're easy to talk to.”

“They did electrical work and plumbing. They were there when they said they would be. I'll give them a B+. If someone asked me, I'll recommend them, but I don't go out of my way to recommend.”

“They replaced the breaker box. It was a good experience. I would give them an A and I would recommend them.”

“They did electrical work. I'd give them an A.”

“It was a positive experience.”

“They were professional and courteous. They did a chandelier install. I'd give them an A for the experience.”

“The work they did for me was excellent service with no complaints. It was very good. We have contracted with them for the air conditioning and electrical.”

“I liked everything they did. They changed out the electrical box and some wiring inside of the house. I'd give them an A for the overall experience.”

“They were awesome. For one thing, they were on time, very efficient, and they were very, very mannerly. I'd give the overall experience an A.  ”

“They were friendly, and they got the job done fast. They did a good job. They replaced our water breaker box and they installed some JFI outlets in our kitchen. I'd give them an A rating.”

“They were on time, professional, and I think we're going to call them again for the maintenance on our central air service. They were pretty good. It was electrical work this past time. I would give them an A in all fairness. We're going to use them again ourselves.”

“The got the job done and everything went well. They've done some work for us before, so I didn't have a problem asking them to do work again. They did electrical work and they do my annual check-ups for my A/C. I'd give the overall experience an A.”

“The particular person that came here was very friendly and very thorough. I couldn't say enough good things about him. He was very personable, and he knew what he was doing. I was totally pleased with the whole thing. He told me how to prevent what had happened from happening again. He went out of his way, so I was very pleased and I've never had to contact an electrical person before at all. So I feel like I know who to call next time I need that kind of help. I'd give them an A very definitely. I would recommend them in a heartbeat. If someone said, ‘who would you call,’ I'd say call Universal. It's what I'd tell 'em because occasionally you get asked that kind of question, ‘Do you know anybody?’, and I say, ‘Sure.’ As a matter of fact, while the guy was here, I went across the street to my neighbor, and she said, ‘I did that and it was this same company that put mine in too.’ They had the same service that I had been getting. I would recommend them to anybody. To be honest, I don't know about whoever their other people are. I'm sure they have more than one electrician that they send out, but the one that they sent to me was just outstanding. If they have that kind of employees working for them throughout their company they're in really good shape.”

“They did some electrical work for us. They were awesome. I think they were very professional, and well dressed. They did a quote for me for several large jobs. They kind of broke the quotes down individually, so I understood what each one of them would cost. Then I was able to choose what my budget would allow. They were very polite and very clean. I would say they get an A for the experience.”

“The gentleman that came in was very good he and did exactly what he needed to do. So I'm satisfied. He corrected my light fixture upstairs that some men who had to do some work previously didn't take care of properly. The first experience, I don't give a very good recommendation because of a couple of things that he said weren’t correct and it didn’t fix that light upstairs. It was good work with some complaints.”

“The most recent experience wasn't quite as positive as the first one. They didn't fix the problem. I wound up fixing it myself. I'd give them a B.”

“They did excellent work with no complaints. They did electrical work.”

“I had no complaints. It was excellent, but very expensive.”

“They did electrical work. I'd give them an A overall.”

“They had excellent customer service. They did an electrical outlet installation. I'd give them an A overall.”

“They did the lights in the kitchen. I really liked him and it was great. I'd give them the highest score.”

“The only thing they did was put up a light. They were doing electrical work. I'd give them an A overall.”

“They were very knowledgeable in wanting to make sure that I fully understand what they were doing. I'd give them an A overall.”

“Their technician seemed to be very educated in his trade. They did electrical work. I'd give them a B overall. They're a little pricey.”

“I've already used them before, I liked them, and went back. They put in some electrical lines for me. They get an A from me. I'm very satisfied.”

“They were really nice guys. They fixed our lights pretty quickly and I would have them back for other repairs if we needed it. I'd give them an A overall.”

“They replaced an outlet. They were great. It was a simple electrical outlet outside, and it took two seconds. It wasn't a big deal. I'd give them an A.”

“It was very good and very quick too. They fixed my light. It's very great. I didn't have any issues at all. It was quick and everything was done thoroughly.”

“They were prompt, and they appeared to be thorough. They did some electrical work; they put in an electrical panel. I'd give them a B. I thought their costs were a bit high.”

“They seemed pretty professional, did good work, and friendly. They fixed a plumbing leak and installed some additional outlets in my garage. I would give them an A-. I can't find any issues at all with the work, really. They're overall a little pricey. One of the areas that they were probably a little bit short on was getting the financial stuff set up. One guy was good at it, and the other guy wasn't. So they had to come back.”

“Ultimately, it was a positive experience. We got everything taken care of. To a certain extent, it took 1, dollars and more to solve our problem. It didn't get solved until they finally did something else, which they did. It was not the greatest experience. I would give them a B-. They were very friendly. They seem to know what they were doing, but it didn't work. I wouldn't recommend them, but I would give them the name. I wouldn't give them a high recommendation. It is true; we had a very difficult problem.”

“They're professional. Nothing really stood out, they were pricey. They were very, very expensive. So far, everything has been quality work. They repaired what the gas company had destroyed, the incoming line to our breaker box. They also replaced the outlets, a lot of the outlets, in front of our 37-year-old home. They also installed a very high end ceiling fan. I'd give them an A. I did recommend them, however the people thought they were very expensive and went with someone else.”

“It was great. They had to come out two or three times to check things, but they did get it working. We put in a new breaker box and it was over 4, dollars, an expensive item. I think we got it rolling. I'd give them the best overall, they did a good job. They came out and didn't charge anything to do what they needed to do. So I'd give them an excellent rating.”

“I like their people. They do good work and they're honest. I'm actually on their monthly payment plan where they're my service provider for everything in my house. They do a good job. So far, they've done HVAC and electrical work. Overall, I would give them an A. I'll give them As' for everything, I had no problems at all. I recommend them all of the time.”

“I felt totally ripped off, completely and totally ripped off. They charged me $45 and all they did was jiggle some wires. It was because a fan wasn't working. Then a few weeks later, the fan wasn't working again. I'm so angry at myself. I should have gotten him to tell me what this was going to cost beforehand and then I should've sent him on his way. I had some other people come in and repair it for $85. I would go out of my way to warn people off of them. I'm going to go online and find those people and write the worst review possible. People need to be warned about that company. Whatever he did, didn't last and didn't work. I just had the worst possible experience with those people. The technician that came here was nice and well mannered, but I'm sure he sized up the situation. I'll move their rating up to a D-. I would actively warn people off of them. He's a technician and he's in there for an hour and he's invented all of these things that he did and I'm not an electrician. The people that I had in afterwards who looked at it said the guy didn't do anything. So he's in here for an hour and he charges $487.”

“They did what they told me they were going to do. They did electrical work. I have mixed feelings about it. They made me fully aware of it before they did the work, but it was ridiculously overpriced and they let me know. So I could've decided at that point to do something else, but I went ahead and went with it because it was convenient. I probably will never use them again because of that. The service they provided was good. They tried to resolve some situations for me that were slightly outside of the scope of the work to be performed. They couldn't do that and they couldn't fix the issue easily. So it was going to be another money pit item. So that was what it was. They're all professional and all of that nice and good stuff. It was just exorbitant. Even though those things were nice, fine, and dandy, I will never use them again nor will I recommend them because they're ridiculously overpriced.”

“It was an OK experience. After they started installing the unit, they told me that there was nothing wrong with my breaker. The smart meter had caught on fire, but they told me that after the fact. So I really didn't need new electricity. I just needed a new smart meter, so they charged me 3, dollars after they told me that wasn't a problem. It wasn't negative. I just wish they would have told me that before they started doing the work, what had caught on fire. Instead of doing the work and then telling me. I'd give them a B. They were clean.”

“They charged 375 dollars to check it. They didn't use any sparks or anything. There was a loose outlet, an iron, and all he did was tie that. He charged me 375 dollars. I'd give them an A. The customer service was good, but they definitely overcharged me.”

“The repair men, the personnel from the company, was very professional and very likeable. He was very good. The work that was done was average. It wasn't bad, it wasn't great. It was all electrical work. I'd give them a C. They fixed two problems. One was completely fixed and the other was not fixed.”

“They were prompt and they did a check-up on air conditioning. It was a good job and they were efficient and in-and-out quickly. One other time, they did electrical work and that was good. Then it wasn't working and they came back and took care of it for no extra charge. I'd give them an A.”

“I like the company very much. I've had several visits over here. One for garbage disposal and a whole electrical box. This time, originally, they had mislabeled the electric box and we were pressing what we thought was the dishwasher and it was the sprinkler. I'll give them an A, with this guy A.”

“They were very helpful when they came out. They did electrical work. I'd give them a B. They did really good work and a really good job on customer service. The guy came out in the pouring rain. He was a few minutes late, but I can understand that. He did a nice job of keeping everything clean.”

“They showed up on time, got to the issues that I had, and they resolved the problem. We had a defective circuit on my pool wiring, and they rewired the ground fault and put in a new light over the garage when it failed. They also did a new ground fault line. I'd give them an A overall. It was all electrical work.”

“They were really professional. They did everything the way they were supposed to. They were on time and courteous. They replaced an air conditioning unit, they did my breaker box, and did all of my electrical. I'd give them an A. I would definitely recommend them, but if it wasn't for my insurance company it'd be a little pricier.”

“They didn't do what they were supposed to do the first time, but the guy that came out the second time was very helpful. I had them on a gas line they put it in. They didn't do anything with it, so I couldn't use my grill. So somebody else came back out and did a really good job. I would give it a B. They did a good job.”

“The serviceman was knowledgeable. He finished everything on time. He fixed fluorescent lights. I wasn't thrilled with the cost, I feel like I got overcharged. I'd give them a B.”

“They did electrical and plumbing work. The only thing I could say is that all of the service people have been very nice and helpful. That's why we like to work with them. I'd give them an A+.  ”

“They worked on our power outlet. I was very satisfied with what they did for us. They get an A from me. I'm extremely satisfied with everything they've done, so they're an A across the board. I have already recommended them.  ”

“They did everything that they said they would do. I've had two people come out. I've had an electrician come out and they put in a light for me in my pantry. Then I had my HVAC system inspected. I'd give them an A+ overall.”