Universal Home Experts
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.5 out of 5 stars based on 161 customer surveys conducted through GuildQuality.
5
111
4
31
3
9
2
2
1
8
11th year as a Best Pick Call
"We cover malfunctioning outlets to panel replacements and everything in between. You can be sure only the best electricians will come to your home. Our focus is on your safety, the protection of your home, and a permanent solution to your electrical issues with a no-risk, 100 percent satisfaction guarantee. Give us a try and see for yourself."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts specializes in home electrical service and repair, including outlet, circuit, and breaker panel repairs. The company performs diagnostics and troubleshooting of all types, with diagnostic tools including a system that helps identify internal wiring damage sustained after lightning strikes or power surges. In addition, Universal Home Experts offers plumbing and HVAC services.
Warranty
The company offers up to a five-year parts-and-labor warranty on most items and up to a ten-year warranty on panel and main electrical service replacements.
Company History
The family-owned-and-operated business was established in 1992. Founder Ed Valot has over 30 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and arrive in bright purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TECL 17525

Compiled Score:

Universal Home Experts has received 4.5 out of 5 stars based on 161 customer surveys conducted through GuildQuality.
5
111
4
31
3
9
2
2
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/14/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/08/2021

“Ricky has always done an excellent job with our air conditioning systems.”

Review by
08/04/2021

“They are excellent and very professional.”

Review by
07/15/2021

“They have great customer service and the technician was very polite and followed covid protocols i desperastely need his help and communication was awesome Both the customer service and technician were very polite and the process was very well communicated. I appreciated that the technician wore his mask during installation. I desperately needed this help with my alarms and I feel overall my experience was awesome.”

Review by
07/13/2021

“When they changed out the condenser and install an electric thermostat and an air scrubber they were very professional and respectful. These were?the early stages of the pandemic and they were very conscientious and kept everything clean and neat. I appreciated how respectful they were to my husband's sleep schedule due to his work and make sure that they didn't make too much noise.”

Review by
07/02/2021

“The service is nice. Quick response.”

Review by
07/01/2021

“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”

Review by
07/01/2021

No review comments provided

Review by
06/20/2021

“High quality work and communications all around”

Review by
06/13/2021

“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”

Review by
06/13/2021

No review comments provided

Review by
06/10/2021

“Professional on time and informative”

Review by
06/10/2021

“I've been very pleased with each of them. The last one was a free electrical check. The young guy spent several hours going over stuff with me. He did really good. I've had air conditioners and electrical systems put in. if we go way back on my lights - that was five years ago - I wasn't really pleased with one of those guys. All the rest have been good.”

Review by
06/09/2021

No review comments provided

Review by
06/08/2021

“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”

Review by
05/18/2021

“Everything was great. They also came before I expected them. There was a wait list, and they got me in earlier than they told me they could. That was a great surprise.”

Review by
04/05/2021

“Willy, the electrician, is exceptional. We request him when we want to have work done.”

Review by
04/01/2021

“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”

Review by
04/01/2021

“Nathan,”

Review by
03/29/2021

No review comments provided

Review by
03/09/2021

No review comments provided

Review by
02/03/2021

No review comments provided

Review by
02/01/2021

No review comments provided

Review by
01/29/2021

No review comments provided

Review by
01/18/2021

“The gentleman was a real nice and polite young man, and he seemed very knowledgeable.”

Review by
01/18/2021

No review comments provided

Review by
01/13/2021

No review comments provided

Review by
01/10/2021

No review comments provided

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

“All of your staff have been excellent in their professionalism and ability.”

Review by
12/16/2020

“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”

Review by
12/12/2020

No review comments provided

Review by
12/12/2020

No review comments provided

Review by
12/07/2020

“Brett”

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

“Worked from start to finish, no down time.”

Review by
12/07/2020

No review comments provided

Review by
11/24/2020

“The HVAC service from Universal Home Experts exceeds my expectations.”

Review by
09/15/2020

“The timeliness.”

Review by
09/13/2020

“Customer service.”

Review by
09/13/2020

“Will helped us with a wonderful service to our home, THANK YOU FOR HAVING HIM at your company.”

Review by
09/07/2020

No review comments provided

Review by
09/06/2020

“Robert”

Review by
09/01/2020

No review comments provided

Review by
08/16/2020

No review comments provided

Review by
08/12/2020

“I would like to recognize the second guy that came out. I can't remember his name.”

Review by
08/11/2020

No review comments provided

Review by
08/09/2020

No review comments provided

Review by
06/06/2020

No review comments provided

Review by
06/03/2020

No review comments provided

Review by
06/02/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
05/21/2020

No review comments provided

Review by
05/19/2020

“Flood lights are working fine and my expectations were fulfilled.”

Review by
05/18/2020

“Mr. Untermeyer”

Review by
05/10/2020

“The Electrician was very professional in looking at what I wanted to do and working up several proposals for consideration.”

Review by
05/09/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/05/2020

“THE way things were explained.to me. They were as quiet and as neat as I have ever seen work like that done. I had no clean-up to do.”

Review by
04/30/2020

No review comments provided

Review by
04/13/2020

No review comments provided

Review by
04/13/2020

“They meet my expectations because at the end of the project everything works and that is all I want.”

Review by
04/06/2020

No review comments provided

Review by
04/03/2020

“They met my expectations.”

Review by
04/03/2020

“Mark was excellent!”

Review by
04/01/2020

“Quality and price of the work.”

Review by
03/26/2020

“The only thing is that they were a little expensive compared to the company I used before, but I was satisfied with the service.”

Review by
03/11/2020

“Mark and Nick were the electricians and they did an excellent job and kept us informed as they worked.”

Review by
03/04/2020

“They did a great job installing my hot water heater.”

Review by
03/04/2020

No review comments provided

Review by
03/04/2020

“Their communication was exceptional and they were attentive to my needs.”

Review by
02/19/2020

No review comments provided

Review by
02/19/2020

“They met my expectations by finishing the work quickly.”

Review by
02/15/2020

“Everyone that I dealt with is professional and courteous.”

Review by
02/10/2020

No review comments provided

Review by
02/05/2020

“Robert the Electrician and his partner provided us with exceptional service.”

Review by
02/05/2020

“I would like to recognize Brad, the person that did the work, for his exceptional service.”

Review by
01/28/2020

“I'm always amazed that they're able to complete the most complex projects and do such an excellent job. They've done some really amazing lighting work for our home.”

Review by
01/28/2020

“They do not offer exceptional service therefore, this is a "not applicable". Everyone from the owner on down do not respect the customer and have demonstrated on many occasions that they could not care less. I have spent over $9,700.00 with them and am not a valued customer.”

Review by
01/13/2020

No review comments provided

Review by
01/06/2020

No review comments provided

Review by
01/05/2020

No review comments provided

Review by
01/03/2020

“Everyone that has came out has always been helpful, friendly, and answered my questions.”

Review by
01/02/2020

“My electrician was very nice and polite.”

Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/30/2019

“Ricky”

Review by
12/08/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

“I would like to recognize Ricky, Manwell, and Larry.”

Review by
11/27/2019

“none, all were very professional”

Review by
11/27/2019

“I would like to recognize Larry for his exceptional service.”

Review by
11/07/2019

“I have been happy with almost everyone that has come.”

Review by
10/28/2019

“They did a good job of repairing the problem I was having.”

Review by
10/27/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
10/26/2019

No review comments provided

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