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FEATURED REVIEWS
“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”
“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”
“We have been customers of Universal since 2003, and the service is always exceptional.”
“Clinton C was our electrician. He did a great job in diagnosing the problems, recommending the best way to correct, and very quickly making the repairs and upgrades that were needed.”
“Justin was great and informative and on time..the office was very helpful and informative as well..”
“I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.”
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“They were friendly, informative, and fixed the problem right away on same day”
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“All work was done with great professionalism and care.”
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“The agents are almost all excellent in their knowledge and efficiency.”
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“I am disappointed at the last fix. I purchased a new air conditioner last year. It is under warranty. It was not operating correctly, evidently due to a wiring problem. They charged me $1500.00 to run new wiring, I was way overcharged, when I overheard that it should have been around $300 or $400. There was also a lot of time spent figuring out what the issue was, but that wiring should have been checked with the install. This type of treatment was a major reason I went with Universal in the first place, they were very honest and completed work. The person who did this work was a new technician from who i had before.”
“They are excellent and very professional.”
“Yes, I would recommend Universal Home experts to a friend.”
“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”
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“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”
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“Professional on time and informative”
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“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”
“I have been dealing with them for many years, and they have always exceeded my exceptions.”
“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”
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“The gentleman was a real nice and polite young man, and he seemed very knowledgeable.”
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“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”
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“Good and professional service however quite expensive.”
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“Their “ scheduler” was not interested in the project at all it was as if she was getting paid to make appointments. I had to have them return to change a few things and When I called to tell them and that it would be a few days before I would know when she called everyday to try and make an appointment. She did not understand I will call you. The Electrician was great, I think his name was Larry. The helper that came with him the Second visit was also great. The helper the first visit not so much.. he had an “ I don’t care attitude “”
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“I am pleased with the service however there is too much salesmanship involved after the completion and the options are too much.”
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“Mark was excellent!”
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“The only thing is that they were a little expensive compared to the company I used before, but I was satisfied with the service.”
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“We have been customers of Universal since 2003, and the service is always exceptional.”
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“Their people arrive on time and do a professional job.”
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“Universal home experts have very qualified electricians and friendly customer service.”
“They give a range of service solutions for different issue, but I still feel like they are a little higher cost overall.”
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“Outrageous cost. Will never hire again.”
