Universal Home Experts
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.7 out of 5 stars based on 283 customer surveys.
5
228
4
40
3
7
2
4
1
4
9th year as a Best Pick Call
"We cover malfunctioning outlets to panel replacements and everything in between. You can be sure only the best electricians will come to your home. Our focus is on your safety, the protection of your home, and a permanent solution to your electrical issues with a no-risk, 100 percent satisfaction guarantee. Give us a try and see for yourself."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts specializes in home electrical service and repair, including outlet, circuit, and breaker panel repairs. The company performs diagnostics and troubleshooting of all types, with diagnostic tools including a system that helps identify internal wiring damage sustained after lightning strikes or power surges. In addition, Universal Home Experts offers plumbing and HVAC services.
Warranty
The company offers up to a five-year parts-and-labor warranty on most items and up to a ten-year warranty on panel and main electrical service replacements.
Company History
The family-owned-and-operated business was established in 1992. Founder Ed Valot has over 25 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and arrive in bright purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TECL 17525

Compiled Score:

Universal Home Experts has received 4.7 out of 5 stars based on 283 customer surveys.
5
228
4
40
3
7
2
4
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2018

“They replaced some electrical wires throughout the house and fixed the electrical box.”

Review by
10/10/2018

“I would recognize all the young men they have working for them. All the technicians that did the various jobs are very cordial, very polite, and did a good job. They all seem to be very and knowledgeable.”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“The guy that came out to my house understood that I was becoming frustrated. It wasn't his fault, but the pools being used to work on the pool may have tripped off the GFI's.”

Review by
10/09/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

“This work was completed sometime ago, and I do not recall the name of the technician. He was prompt, courteous and skilled. He was very honest and upfront about the options available. I most appreciated the fact he was not attempting to sell me more than what was necessary - a refreshing work ethic.”

Review by
10/08/2018

No review comments provided

Review by
10/05/2018

“They do my AC inspections, my electric inspections, and my plumbing inspections.”

Review by
10/05/2018

“I would like to recognize the technician that initially came out for his exceptional service. He was very helpful in us determining where the problem really came from, and also recommend that I call HLMP because the power surge could have been on their side. There was no way that we would have known that, and it turned out that is was on their side.”

Review by
10/05/2018

“We had a great technician. He was professional and very personable.”

Review by
10/05/2018

“I was most satisfied with their customer service and responsiveness. Both of those were really good”

Review by
10/05/2018

“I would say with the quality of their services.”

Review by
10/05/2018

“The job supervisor was very informative. He kept us up to date about what was going on. He was very honest about where he stood and what the problem was with the house. He gave us 4 different price points and saw the job through.”

Review by
10/05/2018

“I was most satisfied that they showed up on time and completed the work.”

Review by
10/04/2018

“Clinton C was our electrician. He did a great job in diagnosing the problems, recommending the best way to correct, and very quickly making the repairs and upgrades that were needed.”

Review by
10/04/2018

No review comments provided

Review by
10/03/2018

“They did fine work, but you are really paying for that fine work.”

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

“Outrageous cost. Will never hire again.”

Review by
10/03/2018

“Justin was very professional.”

Review by
10/01/2018

“They met my expectations by doing a great job by replacing the light in the hallway. They were accommodating, overall with managing the fuse box and identifying the problem.”

Review by
09/28/2018

“They did excellent work, and did everything I needed them to do efficiently. They also worked late into the evening until the job was done, which was exceptional. Overall, they did a great job.”

Review by
09/28/2018

“I would like to recognize everyone from Universal Home Experts for their exceptional service. They have all been good.”

Review by
09/28/2018

No review comments provided

Review by
09/28/2018

“I just like that this company has the convenience of being able to do multiple things.”

Review by
09/28/2018

“They did what they were supposed to do.”

Review by
09/24/2018

“I would like to recognize Anthony, the technician who provided my service.”

Review by
09/16/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/15/2018

“I was satisfied with the professionalism.”

Review by
09/15/2018

“The quality of work exceeded my expectations. It has been nice to have them.”

Review by
09/15/2018

“Homeowner was satisfied with Universal Home Experts cleanliness and professionalism.”

Review by
09/15/2018

“We had an electrical panel put in, and again I feel like I was upsold on a lot of things, but they did a good job.”

Review by
09/14/2018

No review comments provided

Review by
09/14/2018

“Universal Home Experts met my expectations.”

Review by
09/12/2018

“they all took time to explain all my questions”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“Can't remember names, but all have been outstanding to work with.”

Review by
09/11/2018

“Justin was great and informative and on time..the office was very helpful and informative as well..”

Review by
07/11/2017

“They did something back a long time ago. They do good work. They're just expensive, terribly expensive. Just basic electrical work.”

Review by
07/11/2017

“Everything was fine; they came and did the lights. Everything was wonderful.”

Review by
07/11/2017

“They were good. They did electrical work. I'd give them an A+.”

Review by
07/11/2017

“I actually used them twice because they found a plumbing problem several years ago that was a very simple problem. Nobody seemed to be able to find it. I had some problems with my lights. The only thing is that it wasn't really their fault when they put a new plug. Unfortunately, nowadays with residential, they have to be child proof which means when you go to put your plug into the socket, they put it in the socket, you had to put it in straight back. My problem is I'm physically impaired and no matter how hard I tried I couldn't do that, but that was not their fault and my neighbor. He helped me by buying. We bought one of those extension cords and he put it in for me so that I'm able to just plug it into that, but that was not their fault. Both men were very nice—the plumber and also the electrician—were both very, very nice. I'd give them an A-.”

Review by
07/11/2017

“It was $6,000 worth. Everything is very positive, very positive. I liked the whole crew, very professional. I’d give them all an A+, all the way across. They did my electrical. I had some electrical issues in my bathroom and up in my attic. They went into the attic and two worked down below and did a fantastic job. They were a great crew, great for everything. I would recommend them.”

Review by
07/11/2017

“We had them redo the wiring in the whole house. They installed a new air conditioning system in December. They're our go to people. They’re real nice people, pleasant people and they seem to know their job. That's why we keep using them. I'd give them an A+. I would recommend them.”

Review by
07/11/2017

“They haven't done anything in a while. They're my go to. They're timely, and they're fair. They have a good estimate, give feedback, and I've had great outcome for everything they've done so far. They do HVAC, electrical, and plumbing. I’d definitely give them an A.”

Review by
07/11/2017

“They did electrical work. The gentleman was courteous, professional, honest. He took his time, didn't rush through things and explained things if I had any questions. He was very thorough. I'd give them an A+ for the overall experience.”

Review by
07/11/2017

“I think we did some of plumbing, HVAC, and electrical. Everything they've done for us, we've been happy with. I would recommend them. They've done excellent work. I have no complaints.”

Review by
07/11/2017

“They were prompt and always explained everything. I'm very happy with them. I'm actually on a monthly service with them. I think it includes everything. I'd give them an A+.”

Review by
07/11/2017

“They showed up on time and did a good job. They did have a city inspector come by and left a punch code, so I could take care of a couple. They were putting in a whole new fuse box. I would say B.”

Review by
07/11/2017

“One thing I didn't like is it just seemed like they were pushing too much, in terms of trying to find things. I'd give them a B.”

Review by
07/11/2017

“I had a bunch of things done when I was selling a home. They were all sufficient. I think I probably used both those services from them. I'd give them a B+.”

Review by
06/27/2017

“I had a real good experience with them. They did a good job. They did lighting work, and our air conditioner. I would give them an A. They did very good.”

Review by
06/27/2017

“They laid a wire down in my yard. They did a good job. I liked everything about them. The group that came out to my house gets an A+.”

Review by
06/27/2017

“Universal Home Experts did work for me three or four months back. They did some electrical work for me. They were excellent.”

Review by
06/27/2017

“It was very positive. I would use them again. I'd give them an A+.”

Review by
06/27/2017

“They were on time, personable, and professional. They did a tank-less water heater and a home heating system for me. This wasn't my first time with them. They did an air conditioning unit and some electrical work for me in the past. They get an A.”

Review by
06/27/2017

“They did electrical work. They were upfront with their pricing. The guy did a good job, cleaned up, and were gone. Maybe eight or nine years ago, they gave us one of those surge protectors in the garage. This time, he gave me three outlets. For what he did for us, I'd give him an A. They're all still working, and he came on time.”

Review by
06/27/2017

“I’ve used them several times for different things, from electrical to plumbing and they've always done a good job. They did some rewiring on a room on several lights. They ran some new electrical wires to the garage and an outdoor plug. The plumbing work was basically clearing drains. They are an A+ company.”

Review by
06/27/2017

“I think they're knowledgeable about the services that they're rendering. They're thorough in their explanation and giving you the option and choices. Their follow up has been good with them. We had air conditioning units. We replaced the whole system, and also we had a water heater put in as well as work done and checking of the electric services throughout the home. I'd give them an A+ for the overall experience.”

Review by
06/27/2017

“They were very kind, very informative, did their work when they said they would, and the way they said they would. Anthony, the electrician, came out several times when we had problems without contractors, explaining to them how things should be done. He actually backed me up on some things that I wanted to be done. They re-wired our kitchen. They did have a plumber come out, but he was new to the area. He kept saying that we need to replace all the galvanized pipes with plastic pipes, and then he said I asked him about the slow pressure in the bathroom. He said it's all pipe, and he is from California and doesn't have experience with Galvanized pipe. I would grade them an A+.”

Review by
06/27/2017

“I think they're reliable, dependable. They've always done great work. I've never had a problem with anything they've done for me, and I've used them for a few years. They put in a whole new A/C system and heat system for me. They've done duct work and electrical work. They redid the panel box. They updated that, and they put outlets in. I had an outlet that went on fire that wasn't their fault. It was something I'd plugged in, so they fixed that and did an emergency call for me. I think they're really good. They've done quite a bit of work for me. I'd give them an A.”

Review by
06/27/2017

“They came when they said they were going to come so that was good. I found them to be a little pricey on their services, but at least they were dependable and they came when they told me they would come. One of the items that I wanted them to look at it was the recess can lighting in my kitchen. They said that it needed to be replaced. The price that was quoted to me, I thought it was too much so I actually did not get them to fix that. I had an electrical outlet in my bedroom that had been damaged, so they put in a new outlet cover and something else. So, that one was fixed. I'd give them a B. The outlet was kind of hard, and it's still hard to plug anything into it.”

Review by
06/27/2017

“The work that was done was positive, but the amount of money that was charged was very high. I'm not happy with the price that I paid. They replaced one wall socket and they charged $500. They gave me an estimate before the work. I'd give them a B+.”

Review by
06/27/2017

“They did electrical work. Not that they weren't great guys, they just couldn't solve my problem. I had a couple of circuits that were out. They were trying to determine why and what to do about it. They weren't able to fix it. I'm probably not going to use them again, but it wasn't because they weren't nice or polite. They just weren't capable of doing what needed doing. The quality of the work they did was fine, but they ended up installing like four outlets for $600 or some ridiculous number. I'm not going to use them again.”

Review by
08/24/2016

“They’ve been out once or twice and they've been professional on the phone. The service technician was quite good. So I'm very happy with them. They offered a free electrical inspection, so I did that. He was professional and good. Then I did have some work done on the HVAC. I had three different HVAC companies out here, he turned out to be correct in his diagnosis, and it was different from the other two. I would give them an A overall and I would recommend them.”

Review by
08/24/2016

“They were very courteous, they were professional, and I think they did a good job. They did electrical work. The work was excellent. The only thing I had a problem with is that I have huge, high ceilings like twenty-five feet, and they had to climb up and change some bulbs. The price was expensive for just changing some bulbs out. That's the only thing I thought was a little bit much. Without a doubt, I'd give them A’s if I had to leave the price out of it.  ”

Review by
08/24/2016

“They're very nice. One of the things that is different, when they come inside of the house, they cover their shoes with show covers. When they do anything, they take out a little broom to sweep and clean. They really pay attention to detail; I guess would be a good way to describe them. They get an A from me. I've recommended them before.”

Review by
08/24/2016

“Actually, this is the third time I've used them. I've used them for electrical and plumbing work. I've been satisfied with everything they've done. I would say probably an A- for the overall experience, and that's simply because they are a little pricey.  ”

Review by
08/24/2016

“They come quickly, and their pricing is fair. I've dealt with electricians before, and they only want to deal with contractors. They're neat and they come as promised. They installed some fixtures for me. I'd give them an A. I moved and I'm going to have some new fixtures put in, and I'm going to call them again.”

Review by
08/24/2016

“They were excellent. It was air conditioning and electrical work. I thought they were excellent. I think it's a good company. I thought they did a good job and they were very competent, really helpful, and I'd highly recommend them. They're helping me take care of my property. They're an excellent company, they're great.  ”

Review by
08/24/2016

“They did some electrical work for us. I've had all sorts of people come in and work on my house over the years. They were good, though, efficient, and very good. It was one thing after another and then we went, ‘Oh we spent 3, dollars.’ That was about it. The work was good, very good. It was excellent work. I would recommend them.”

Review by
08/24/2016

“They're all awesome and I would give them top marks across the board. They’ve done electrical and A/C work. They're super awesome. We've been using them for years and they're one of the best companies I've found. I'd absolutely recommend them.  ”

Review by
08/24/2016

“The guy was very knowledgeable, very customer-oriented, and friendly. He offered different options and talked about what you could do or not in different wiring situations. I thought that was helpful. I'd give them an A.”

Review by
08/24/2016

“I had to have a new electrical box and they did that. I think they did something on my air conditioning before that. I haven't had any problems. I'd give them an A. I would recommend them and I've used them twice.”

Review by
08/24/2016

“It was a positive experience.”

Review by
08/24/2016

“He was pleasant, and he seemed knowledgeable. It seemed to go fine. It was electrical work. I'd definitely give them an A.”

Review by
08/24/2016

“Everything went well. They did electrical work two months ago. It was a good experience overall. I had no complaints.”

Review by
08/24/2016

“There was good communication. It was electrical work. Overall, I'd give them an A.”

Review by
08/24/2016

“Everything's fine. The guy did a good job. It was electrical work. We're happy with it. I'd give them a B. They were a little overpriced.”

Review by
08/24/2016

“I always knew what they were doing, they were on time, and they were super professional. They did electrical work. I would give them an A overall.  ”

Review by
08/24/2016

“I had a big problem with having my chandelier installed. They messed it up and then I had to actually get it fixed at a chandelier store because they cut the wires and hung it way too high. They did come back and put it back in after I had it fix. But I asked for a refund via email and phone and nobody ever got back to me because it wasn't a lot of money. But if you mess up my chandelier and I have to have it fixed, I should be reimbursed for that. I probably wouldn't use them again, but I have a membership with them because they convinced me to buy a one year membership with them. There was an air conditioning guy who came out, which he was good and checked it out. I'm definitely not going to renew my membership and I would never recommend them to anyone. I'd give them a D overall. This does not include the air conditioning guy. I'd give him an A. For one chandelier to be installed, I had to have three people come out. The first one did such a bad job, the second one couldn't fix it, and the third one he put it back together after the second one told me I needed to take it to the repair shop. The third one I think he did alright with what he had. The first one did such a bad job.”

Review by
07/19/2016

“I like that they follow-up normally, but I don't think they have this time. They're good on following up and about giving me their estimates of what it's going to cost, what the alternatives are, and what it cost to price out each of the alternatives, those kinds of things. I was kind of hoping to hear from them. I think they did work on the electrical panel and that's about what I need them to come out on for now. I know I bought air conditioning and all of the systems from them. I'd give them an A. I think they did a good job. I think they're very user friendly, and they're easy to talk to.”

Review by
07/19/2016

“I used an electrician. He was extremely knowledgeable about steam generators. Several other electricians that I had called didn't want to touch it. He came out and knew exactly what was needed, ordered the part, and was able to get the thing up and running. I'd give the overall experience an A+.  ”

Review by
07/19/2016

“They're prompt. He was a smart guy, very nice, did a lot of hard work, and didn't charge us too much. The guys working in the house and they blew out half of the house's electricity. He had to go crawl in through the attic to find it and fix it. I'd give them an A+.”

Review by
07/19/2016

“The people were polite, and they got the service done really quickly. No complaints. I had some issues with my dryer, and they had to change out the outlet.”

Review by
07/19/2016

“It was good. I had no complaints with them. They came over and took a look at my oven.”

Review by
07/19/2016

“Mike was the electrician that came by and he was helpful, honest, and efficient. I would give the experience an A+.  ”

Review by
07/19/2016

“I'd give the experience an A+.”

Review by
07/19/2016

“We had a light fixed. Overall, I’d give them an A.”

Review by
07/19/2016

“Everything was fine. The job got done, that's all I was concerned with. I think I had some electrical work done. I'd give them a B.”

Review by
06/28/2016

“They replaced the breaker box. It was a good experience. I would give them an A and I would recommend them.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: