Right Touch Electrical
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Right Touch Electrical has received 4.9 out of 5 stars based on 147 customer surveys.
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4th year as a Best Pick Call
"With up-front pricing and no travel charge, Right Touch Electrical provides exceptional customer service and workmanship at a fair price. Our customers win with on-time, uniformed, shoe-covered, National Electrical Code-compliant, professional electricians. We treat you right at Right Touch."

William Burns | Owner
Company Information
Services Offered
Right Touch Electrical provides a full range of electrical services for residential customers, including emergency repairs; troubleshooting and diagnostics; panel repair and replacement; rewiring; lightning strike evaluation; service and power upgrades and relocation; code corrections; riser and meter base repair and replacement; evaluation of aluminum and knob-and-tube wiring; underground electrical work; and pool, hot tub, security gate, and lighting circuit installations. Right Touch does not charge for travel during normal business hours.
Warranty
The company's work is backed by a lifetime workmanship warranty and parts-and-labor warranty. Right Touch uses Eaton electrical panels backed by a lifetime manufacturer warranty.
Company History
Owner William Burns is a state-licensed Master Electrician, and co-owner Gary Wheeler has over 30 years of industry experience.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
1942 Forest Oaks Drive
Houston, TX 77017
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TECL 29733

Compiled Score:

Right Touch Electrical has received 4.9 out of 5 stars based on 147 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/10/2018

“They were professional, timely, and told me exactly what they were doing. They took care of the job with very little inconvenience to me.”

Review by
08/08/2018

“Respectful, service oriented and knowledgeable employees”

Review by
08/08/2018

“Everything was great.”

Review by
08/08/2018

“I was most satisfied with their customer service and quality of work.”

Review by
08/08/2018

“I was satisfied with the overall quality of the work.”

Review by
08/08/2018

“I'd like to recognize the technician.”

Review by
08/06/2018

“They were on time, very helpful and it cost me less than their initial quote. A friend of mine who has been helping me was shocked with how good their pricing was.”

Review by
08/04/2018

“Right Touch Electrical met and exceeded my expectations with the quality of work.”

Review by
08/02/2018

“I would like to recognize everybody.”

Review by
08/02/2018

“They met my expectations with the technician who came out. He explained what he was going to do and why as well.”

Review by
08/01/2018

“They exceeded my expectations on all points. I have had other companies do work, and they do 80-85% just fine, but they never do the other 15-20%. Right Touch Electrical did it all with no excuses as to why they couldn't do something, so I was delighted. It was more expensive, but it was much better.”

Review by
08/01/2018

“They came out on time. At least they worked hard and didn't work in 15 minute intervals. They came out and stayed here and worked.”

Review by
07/31/2018

“I was satisfied with all of it.”

Review by
07/31/2018

“I was most satisfied that even though we added a job at the end and they completed it all in the same day.”

Review by
07/30/2018

No review comments provided

Review by
10/07/2017

“They do good work.”

Review by
10/07/2017

“I had a positive experience.”

Review by
10/07/2017

“They were efficient, did everything I needed to, and were incredibly friendly. They installed a fan or reinstalled a fan that was broken and put a few switches in. I'd give an A+.”

Review by
10/07/2017

“They came out, fixed it, and did the work. Everything worked when they left. They had to replace my breaker box. I'd probably give them an A. I would recommend them.”

Review by
10/07/2017

“They were very courteous, efficient, they came in, did the job I hired them to do, did it well and left. They were rewiring some wall sockets. I'd give them an A+.”

Review by
10/07/2017

“They're upfront with their pricing, and they do excellent work. The last time they installed an outdoor security light. I'd give them an A+.”

Review by
10/07/2017

“They changed out a bunch of lights for me. I got what I wanted pretty quickly. For that one I'd give an A.”

Review by
10/07/2017

“Everything was fine. It was an A. It was a little high, pricey, but I would recommend them.”

Review by
10/07/2017

“We'd give them an A. We were very happy with the work. We would absolutely recommend them.”

Review by
10/07/2017

“It worked. He fixed the problem. It was not at my home. It was at a friend of mine's home. I was there and everything worked out just fine. She had a problem with no juice in certain receptacles in the kitchen. There was a wire on the big box on the outside that—when it was wired—wasn't pushed all the way into the hole. It tightened up, and it was just making contact every once in a while. That was all it was. We just went ahead and pushed the wire in and tightened it up and it fixed the problem. I'd say an A+.”

Review by
10/07/2017

“I liked their professionalism, and the fact that they came out and immediately diagnosed the problem. Then they sent other people out to fix it and they didn't. The guy that came and diagnosed the problem, came out and fixed it completely to my satisfaction. I'd give them an A+. They're very responsive, receptive, and accessible. When I need them, they come out within 48 hours. I'm so pleased to be able to recommend them.”

Review by
10/07/2017

“They were on time, they gave me the quote, and basically it was a reasonable quote and when I approved the quote, they came and did the work in the right time. They did outside light install, LED. So basically, he had to get new wires and rewiring everything to install. I'd give them an A. I would recommend them.”

Review by
10/07/2017

“The guy who worked on my electrical stuff was very friendly. Since he had to do some additional rewiring than I had anticipated, he installed new switches in all the walls that had been affected by the problem. So he didn't really have to do that, but he did. I'd give them an A. I would recommend them indeed.”

Review by
10/07/2017

“It was great. I guess I liked the communication. They spoke more with my parents and I was cool with that since I was pretty busy. So, that was good. I just know that we needed electricity ran over to the shed in the back, and I think they upgraded the wiring. I'd give them an A. They were great.”

Review by
10/07/2017

“It's been quite a while. He was efficient. He was doing a check for me to make sure I had a garage door that wasn't working. I wasn't sure if it was an electrical problem or the motor. He just checked the garage door to make sure it was OK. It was an A. He was on time.”

Review by
10/07/2017

“They did repairs on my air conditioner. He was just very pleasant, did the work and explained stuff to me. I would definitely call them again. I’d definitely give them an A+. So far, there are no problems. He came on time, no problems. I would recommend them.”

Review by
10/07/2017

“I think they put in an electrical panel. I like their efficiency. They came in and got the job done. They were thorough, and explained everything to me. Overall, we're very satisfied. We haven't had any trouble. I'd give them an A+.”

Review by
10/07/2017

“They were very good. I liked their professionalism. The price is higher than other people, but I felt they did a better job than anybody else could've done. They changed out my old electrical panels and put a new one in. I'd give them an A.”

Review by
10/07/2017

“I liked the way they were. I liked everything about them. In fact, as soon as I kind of get other things taken care of, I'm going to have them come back and check the electrical stuff in my house. I'd give them an A+.”

Review by
10/07/2017

“They did very good work. I appreciated it. They were prompt, on time, and did exactly what they said they were going to do. It was very efficient. I was very happy with everything that they did. I'd give it an A+.”

Review by
10/07/2017

“They were very thorough, took the time to explain, and did an overall good job. They had to check my internal electrical system in my house because we had lightning strike. I'd give them an A.”

Review by
10/07/2017

“It was OK, but they jacked up the price. They just changed my meter box. I'd give them a D. I would not recommend them because they overcharge.”

Review by
10/19/2016

“They were excellent.”

Review by
10/19/2016

“The guys were great.”

Review by
10/19/2016

“It seemed like it was a good experience. I don't recall having any complaints.”

Review by
10/19/2016

“If I've got any more electrical issues, I'll call them again. They were A+.”

Review by
10/19/2016

“The workman was really good. He was very personable. I'd give them an A+.”

Review by
10/19/2016

“They were professional and they did a good job. I'd rate them as an A.”

Review by
10/19/2016

“They were excellent, with no complaints, and I'd recommend them.”

Review by
10/19/2016

“It was excellent work, and I have no complaints.”

Review by
10/19/2016

“They were all very nice. I'd give them an A.”

Review by
10/19/2016

“They did a pretty good job. I liked that they stayed late to finish. It was satisfactory.”

Review by
10/19/2016

“They were very professional and did the work exactly as they said they were going to. I'd give them an A.”

Review by
10/19/2016

“They were very professional and gave me a good quote before doing any work. They get an A+ rating.”

Review by
10/19/2016

“It was excellent. I would call them back again to do another job for me. I'd give them an A+.  ”

Review by
10/19/2016

“They did a good job. They came in and we replaced the panel outside on the wall. I'd give them an A+. It was fine. They did exactly what we needed.  ”

Review by
10/19/2016

“They were very informative. They pointed out some things that I wasn't aware of and fixed my problem. I was happy with them. I'd give them an A.  ”

Review by
10/19/2016

“They were very hands-on in terms of walking through, showing you what they were doing, and making sure that they understood what needed to be done. They were really good to work with. I'd give them an A+ grade. I'd highly recommend them.  ”

Review by
10/19/2016

“I’ve already paid a deposit for them to do more work for me. Everyone that they sent were really personable, knowledgeable, polite, and efficient. I couldn't have asked for more. I'd give them an A+ across the board.  ”

Review by
10/19/2016

“I liked the different solutions they had for some unexpected issues. I’d give them a B+.”

Review by
10/19/2016

“There was an issue with the main valve, but they fixed it. I'll give them a B. I would recommend them—they’re dependable.”

Review by
10/19/2016

“It was OK. I'd give them a B.”

Review by
06/01/2015

“Right Touch was very prompt and timely, and the person that they sent out to my house was very knowledgeable. He had some good suggestions for some additional things I might need to do. He was very clean and efficient, and he pretty much went above and beyond to get done what I needed done. He added some additional lighting above a cabinet, and he replaced some fixtures for me. He did my whole-home surge protector as well. I'd give them an A+ rating.”

Review by
06/01/2015

“I have a very good relationship with the owner. The work was adequate. They helped diagnose an electrical problem that I had. I'd give them a B. They diagnosed my problem, but they didn't actually have a really good idea on how to solve it.”

Review by
05/14/2015

“Right Touch did electrical work. They did a good job with good workmanship. The job was presentable, and I believe the owner even came by. I would use them again. The work and the service were good. They deserve an A+ rating.”

Review by
05/14/2015

“The guy came on time. He worked on it. He said he could do the job when everyone else said they couldn't. They had to move an outlet just a couple of inches away from the wall. It took a couple of hours. They're an A rating.”

Review by
05/14/2015

“They came out on a Saturday for me. Their prices were better than all the other guys, and they did a good job on the work. The tech came out and said everything was good. They changed out my breaker box. I'd give them an A+.”

Review by
05/14/2015

“Right Touch installed some new wiring and a light fixture. They got the job done in a timely fashion, and they were professional and right. They were knowledgeable, clean, respectful, and professional. I'd give them an A+.”

Review by
05/14/2015

“The electrician came on time, and he was very efficient. I had a bad breaker, so they replaced it. They were the company that was sent out by our home warranty company. I'd give them an A+.”

Review by
05/14/2015

“They were wonderful. They replaced my underground wiring. The people were friendly and explained exactly what they were going to do. I would give them the best grade. They've earned an A+.”

Review by
05/14/2015

“They were professional and friendly and did what they said they'd do and it didn't take them too long. They replaced an electrical box and some other stuff. I would give them an A.”

Review by
05/14/2015

“They're very good. They're people who represent the company and what they did. They replaced a couple of breakers and some switches and some shorts that I have. I live in a home that's 30 years old. They're an A.”

Review by
05/14/2015

“They took the time to explain our options and what we needed to do. It wasn't just a simple thing—he replaced a chandelier and replaced the box itself. He was a pleasant person. An A+ grade is fine for them.”

Review by
05/14/2015

“They were punctual and knowledgeable, and they did the job right the first time. They rewired some stuff for our alarm. We had used them at our previous house, which is why we chose them. I'd give them an A.”

Review by
05/14/2015

“It was clean, and they were nice. They did the job. They put in a doorbell and fixed the electric lines. I went with them because someone I know recommended them. It was A+ work, but they're very expensive.”

Review by
05/14/2015

“Right Touch did what I wanted to have done, and they did a good job. I had some electrical plugs that were not working, so they found the source and fixed that. Everything's working. I'd give them an A+.”

Review by
05/14/2015

“They were very professional and they did what I wanted them to do. It was residential. I did get a couple of bids and they were not necessarily the cheapest but they were more professional than the others and that's what I appreciated. I would give them an A.”

Review by
05/14/2015

“I like that they are extremely punctual—when they make an appointment, they stick with it, and they arrive on time. They installed some landscape lights and LED lights outside. I chose them because my realtor recommended them. I would rate them an A.”

Review by
05/14/2015

“They get a ten out of ten on everything. It was a great experience. They're courteous, polite, and on time, and they took care of everything. They did an inspection and replaced some stuff on the main panel. I chose them because they were recommended. They're an A+ company.”

Review by
05/14/2015

“The gentleman took care of everything that he was doing. I had a power outage in one room, and they came over and took care of it. He did a professional job—he didn't cut any corners or anything like that; he was thorough. I'd give Right Touch and their electrician an A+.”

Review by
05/14/2015

“They came, they gave me an estimate, they were honest and they did what they were supposed to do. They arrived on time on the date that they would show up. They did everything they said they would. They changed the fire alarms, smoke alarms. I'd give them an A.”

Review by
05/14/2015

“They did good work. They were on time, and they did what they said they were going to do. I called them out a couple of times, but this last time, they were just replacing some fixtures. They did some landscape lighting for me, too. I would grade them as an A+.”

Review by
05/14/2015

“We had them months ago. They were great. They actually did what they said they were going to do. They were here on time and did their job. They did several things. They changed all our smoke detectors, hung our TV, fixed a few little things. They deserve an A.”

Review by
05/14/2015

“We had an electrical socket for the dishwasher put in. It was hardwired, and we had a flood and a fire because of it, so we had to get a plug underneath the sink for the dishwasher to plug in. They were pretty quick with coming in, putting it in, and getting out of there. They're an A+ business.”

Review by
05/14/2015

“They worked in the rain to get my job done. They went above and beyond. They didn't just say 'OK, we'll have to come back another day.' They were fast. I got a hot tub in my backyard and they ran power to it. I would give them an A of course. I would definitely call them again for another job.”

Review by
05/14/2015

“I had a short in an electrical switch in the kitchen. It was OK; they did the work I asked them to do. It didn't take very long—it wasn’t a big ordeal. They did A+ work. It was a fair cost, and it took a fair amount of time. They were on time and did what they said they were going to do.”

Review by
05/14/2015

“They did a box on the gate outside for me. They were great. They did a really good job. They were on time and they did exactly what they said they were going to do. They designed an electrical box for my gate opener. They were the first to call back. I would give them an A grade.”

Review by
05/14/2015

“It was extremely good service. I liked how they were on time and prompt in returning my phone calls. Scheduling an appointment with them was pretty easy. They came out and extended a line to a new spot where I had put my Jacuzzi, and they hooked it up. I would grade them an A.”

Review by
05/14/2015

“It was great. I would use Right Touch again. I had an electrical outlet installed on the ceiling of my room. They gave me a quote and a time that they were going to come over. They came on time, and they stayed at the same price. It was done very quickly. I'd give them an A+.”

Review by
05/14/2015

“I used them six months ago. They were pretty thorough and seemed to know what they were doing. They checked the electrical box and a couple of sockets. I really just chose them out of a book. I would probably give them an A. It's a little expensive but I think it's worth it.”

Review by
05/14/2015

“They did excellent work. They had to move a plug that was in the wrong place and put it somewhere else, and they got it done lickety-split. They were on time, they were dressed nice and clean, and they got it done. They worked with my wife; she's pretty picky, and they absolutely exceeded every one of her expectations. They did the work for exactly what they said it was going to cost, so we were really pleased by that. I'd give them an A+.”

Review by
05/14/2015

“The guy that came out, Will, was really, really nice. He was great, and he knew his stuff. He definitely knew what he was doing. We had them do some electrical work when we moved into a new house. They wired a big TV over our fireplace, and they wired another TV to hang on the wall. He put in some outlets outside for Christmas lights, and they wired four microwaves and stove. They did a couple more things too. They get an A+ from me.”

Review by
05/14/2015

“The guy from Right Touch was very pleasant. One of the things that I liked, even though it didn't benefit me, is that he had an emergency call that came up when I had an appointment, and he asked if it would be OK if he showed up the next day. Mine was not an emergency, so I was perfectly fine with that, and I just thought that made good sense. I was having an outlet short out, and he took care of it. I'd say they're an A+.”

Review by
05/14/2015

“They were great. They wired some recessed lighting in a media room for me, and they also ran some wire for a projector. When they came in to give me an estimate, they were really very thorough in explaining everything about the contracts we brought in. They gave options and talked about differences between the lighting options that I could have. During the initial visit, I thought they really did a good job of making me feel comfortable with the quality of the work they did. Right Touch gets an A.”

Review by
05/14/2015

“They present themselves like business people, not afraid to let them walk in your house. They tell you exactly what they're going to do, exactly how much it's going to cost and that's what they do. They've done some installations for me. They've replaced my complete breaker box, put a surge protector in, put a bit of wiring here at the house. Then I sent them over to my son's house and they've done quite a bit of work over at his house. I would give them an A. I have no complaints whatsoever.”

Review by
05/14/2015

“They did some work on a rental property for me. They were on time. He gave me three or four options about what to do as far as the repair and as far as the price. I had an outlet that went to the dryer, and the wire that was in there, which ran all the way from the outside circuit breaker on the house, was the wrong kind of wire—that was what was causing part of the problem. This is a manufactured home so the wiring was under the house. Besides their pricing, I would say they get an A+.”

Review by
05/14/2015

“I really appreciated when I was making the appointment. They were easy to work with and then they gave me a good estimate. It was well thought-out and the work was good. They did inadvertently drill a hole into my stairs but they got that fixed. It was good. They did some new light fixtures for me. They added some new can lights. My husband got a recommendation, I believe. I don't really remember why we chose them. I think it was because they were available. I'd give them an A.”

Review by
05/14/2015

“We're really happy with them. I liked the people—the two guys they sent over were excellent. They were friendly, and they did a good job. I actually had to call them back, and they came back and were able to find the issue. They were concerned about the problem; they weren't worried about the price in regards to whether I had to pay more money or anything—actually, they didn't even charge me any money, so it was really good. I had gotten some new countertops done, and during installation, some of my outlets died, so they came out here and found out where the problem originated from. They redid four or five outlets and installed them properly, and three days later, they died again. It turned out that there was a loose connection on one of them that I had installed, so they didn't do anything wrong. They were really diligent, and they were really good. They get an A for their excellent work—no complaints. If I have any electrical problems, I will call them again. They did a good job, and they're good people.”

Review by
05/14/2015

“We had underground wiring replaced, and I went with Right Touch Electrical. I got an insurance certificate and feedback immediately each time that I called. We got all the permits in line, and after the guys got done, you would've never known anybody was here. I don't care if they're more expensive, they're worth the money. They did a good job; in fact, I called them again because I had a problem with my air conditioner. It was a bad breaker in the breaker panel, so it wasn't anything they did, but I had them check it out just to make sure because—they were the ones that connected the underground wire, so they were familiar with it. They fixed it and it's all good. They did all the power lines from the transformer to my house because we don't have aboveground poles; we have buried cables. I'd give them an A.”

Review by
05/14/2015

“They're very professional. They did what they promised to do. They were on time. They were punctual. They weren't the lowest-priced but I felt confident enough that the job would get done right. They replaced an electrical box. The main circuit breaker box. The reason I chose them over everyone else is because they were the most professional. They were honest about everything that they said they were going to be doing. I did enough research on it to know that they were in the ballpark. Another reason why I chose them is they were willing to come out and look at the job without assessing a fee upfront. Other companies only said 'Hey, if you pay this much money, we'll come out and look at the job' when I was getting bids. They deserve an A grade.”

Review by
05/14/2015

“They were great. I had a couple of people come before them, and those companies couldn't see what the problem was, but Right Touch took care of it. My furnace was making the electricity shut off—it was tripping the breakers on the breaker box. Some of the wiring in the furnace was old, but the breaker box was also very old. I needed a new one, and I had been told that in the past, but the landlord kind of let it go. It was OK for a while, but suddenly, I was without heat when it was cold. Right Touch got it fixed, and everything's been great. My landlord found them; they were able to come right away on the same day that he called them after somebody else had come in and said that nothing was wrong. I'd give them an A+.”

Review by
05/14/2015

“They did a great job. I had a shortage, so part of my electrical system wasn't working; we thought it was a fuse, and it wasn't—they figured out that one of the fan switch lights had gone out. They walked in, and they got straight to the problem and straight to work. The guy was really nice. He explained to me in detail everything that was going on and what was happening. They fixed it in a timely manner, too—there was no wasting time. I've dealt with some people that would come in, make a mess, and not clean up their stuff, but these guys came in and cleaned up all of their stuff. They even gave me their number and told me to call back if I had any other problems. They earned an A+.”

Review by
05/14/2015

“I think they really know what they're doing. They only hire certified electricians—the work of building homes and putting in plumbing and electrical systems is usually done by just day laborers, and you have to really watch it, so having someone come in who really does a good job is rare. They put in a circuit breaker for the whole house, which would help us maintain our appliances in case of lightning striking somewhere near the house during a thunderstorm. I'm going to get it done to the other house as well. It prevents appliances from failing from surges, so I'm pretty pleased with it. I found Right Touch through a business networking group. I would grade them A+.”

Review by
05/14/2015

“They fixed an issue back in July or August. They were very friendly. They came in and assessed what we needed done. They were very professional and they were able to get it done in a timely manner and it's a good experience. They fixed the closet light in the master bedroom. There were some things. I don't even know what was wrong with it. They removed a chandelier from our dining room and put it in one of the bedrooms and they put up few additional chandeliers. One in the dining room and one in the kitchen. They deserve an A-. It was a little expensive. We paid the cost and accepted it because they did do a good job.”

Review by
05/14/2015

“They came out a long time ago. They seem like good people. The only issue I had was that they don't say there's a service charge, but as a client, I would rather that they say, ‘This is what your bill is going to be.’ They come and look at the work, and they say there's no service charge, but then they might say the bill is $212. I would rather them break it down. They put a new ballast or something in my utility room, and then they changed something else. My bill was $212 or something around there. I would say they're excellent—an A. They do good work. They're trustworthy.”

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