Right Touch Electrical
4th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 130 Surveys
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Compiled Score: star star star star star
Right Touch Electrical has received 5 out of 5 stars (A-rating) based on 130 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"With up-front pricing and no travel charge, Right Touch Electrical provides exceptional customer service and workmanship at a fair price. Our customers win with on-time, uniformed, shoe-covered, National Electrical Code-compliant, professional electricians. We treat you right at Right Touch."

William Burns | Owner
Company Information
Services Offered
Right Touch Electrical provides a full range of electrical services for residential customers, including emergency repairs; troubleshooting and diagnostics; panel repair and replacement; rewiring; lightning strike evaluation; service and power upgrades and relocation; code corrections; riser and meter base repair and replacement; evaluation of aluminum and knob-and-tube wiring; underground electrical work; and pool, hot tub, security gate, and lighting circuit installations. Right Touch does not charge for travel during normal business hours.
Warranty
The company's work is backed by a lifetime workmanship warranty and parts-and-labor warranty. Right Touch uses Eaton electrical panels backed by a lifetime manufacturer warranty.
Company History
Owner William Burns is a state-licensed Master Electrician, and co-owner Gary Wheeler has over 30 years of industry experience.
Licenses
TECL 29733
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were efficient, did everything I needed to, and were incredibly friendly. They installed a fan or reinstalled a fan that was broken and put a few switches in. I'd give an A+.”

“It was great. I guess I liked the communication. They spoke more with my parents and I was cool with that since I was pretty busy. So, that was good. I just know that we needed electricity ran over to the shed in the back, and I think they upgraded the wiring. I'd give them an A. They were great.”

“It worked. He fixed the problem. It was not at my home. It was at a friend of mine's home. I was there and everything worked out just fine. She had a problem with no juice in certain receptacles in the kitchen. There was a wire on the big box on the outside that—when it was wired—wasn't pushed all the way into the hole. It tightened up, and it was just making contact every once in a while. That was all it was. We just went ahead and pushed the wire in and tightened it up and it fixed the problem. I'd say an A+.”

“They were very courteous, efficient, they came in, did the job I hired them to do, did it well and left. They were rewiring some wall sockets. I'd give them an A+.”

“I liked the way they were. I liked everything about them. In fact, as soon as I kind of get other things taken care of, I'm going to have them come back and check the electrical stuff in my house. I'd give them an A+.”

“I think they put in an electrical panel. I like their efficiency. They came in and got the job done. They were thorough, and explained everything to me. Overall, we're very satisfied. We haven't had any trouble. I'd give them an A+.”

“I liked their professionalism, and the fact that they came out and immediately diagnosed the problem. Then they sent other people out to fix it and they didn't. The guy that came and diagnosed the problem, came out and fixed it completely to my satisfaction. I'd give them an A+. They're very responsive, receptive, and accessible. When I need them, they come out within 48 hours. I'm so pleased to be able to recommend them.”

“They did very good work. I appreciated it. They were prompt, on time, and did exactly what they said they were going to do. It was very efficient. I was very happy with everything that they did. I'd give it an A+.”

“They did repairs on my air conditioner. He was just very pleasant, did the work and explained stuff to me. I would definitely call them again. I'd definitely give them an A+. So far, there are no problems. He came on time, no problems. I would recommend them.”

“The guy who worked on my electrical stuff was very friendly. Since he had to do some additional rewiring than I had anticipated, he installed new switches in all the walls that had been affected by the problem. So he didn't really have to do that, but he did. I'd give them an A. I would recommend them indeed.”

“They came out, fixed it, and did the work. Everything worked when they left. They had to replace my breaker box. I'd probably give them an A. I would recommend them.”

“They do good work.”

“They changed out a bunch of lights for me. I got what I wanted pretty quickly. For that one I'd give an A.”

“I had a positive experience.”

“It's been quite a while. He was efficient. He was doing a check for me to make sure I had a garage door that wasn't working. I wasn't sure if it was an electrical problem or the motor. He just checked the garage door to make sure it was OK. It was an A. He was on time.”

“We'd give them an A. We were very happy with the work. We would absolutely recommend them.”

“They were very thorough, took the time to explain, and did an overall good job. They had to check my internal electrical system in my house because we had lightning strike. I'd give them an A.”

“They were on time, they gave me the quote, and basically it was a reasonable quote and when I approved the quote, they came and did the work in the right time. They did outside light install, LED. So basically, he had to get new wires and rewiring everything to install. I'd give them an A. I would recommend them.”

“They're upfront with their pricing, and they do excellent work. The last time they installed an outdoor security light. I'd give them an A+.”

“Right Touch Electrical was very hands-on in terms of walking around and showing me what they were doing. They made sure they understood what needed to be done, and they were really good to work with. I'd give them an A+.”

“Everyone they sent out was personable and knowledgeable. They were polite and efficient—I couldn't have asked for more. I'd give them an A+ across the board.”

“They did a good job. They came in and replaced my electrical panel. They did exactly what we needed—A+.”

“Right Touch was very informative. They pointed out some things that I wasn't aware of, and they fixed the problem. I was happy with them. I'd give them an A.”

“It was excellent. I would call them back to do another job.”

“They were excellent, with no complaints, and I'd recommend them.”

“It was excellent work, and I have no complaints.”

“They were excellent.”

“If I've got any more electrical issues, I'll call them again. They were A+.”

“They were very professional and gave me a good quote before doing any work. They get an A+ rating.”

“The workman was really good. He was very personable. I'd give them an A+.”

“They were very professional and did the work exactly as they said they were going to. I'd give them an A.”

“They did a pretty good job. I liked that they stayed late to finish. It was satisfactory.”

“The guys were great.”

“They were all very nice. I'd give them an A.”

“It seemed like it was a good experience. I don't recall having any complaints.”

“They were professional and they did a good job. I'd rate them as an A.”

“The guy from Right Touch was very pleasant. One of the things that I liked, even though it didn't benefit me, is that he had an emergency call that came up when I had an appointment, and he asked if it would be OK if he showed up the next day. Mine was not an emergency, so I was perfectly fine with that, and I just thought that made good sense. I was having an outlet short out, and he took care of it. I'd say they're an A+.”

“It was excellent. They put up a kitchen light, and part of it went bad, so they put in a new part, and a week later, it went out again. He came right back and put a new part in, and it's been working ever since, so they were very good. A home improvement store gave me their number. Right Touch is an A all the way.”

“I had some circuits that were not working. They're professional, and the problem is solved. Right Touch gets an A+ from me.”

“Right Touch did an electrical circuit repair. They were very attentive, and they took their time and diagnosed the situation. They deserve an A+.”

“They were quick, and they got the job done right. They did a couple of minor repairs on some light fixtures. My home warranty company picked them. They're an A+ across the board.”

“Right Touch did electrical work. They did a good job with good workmanship. The job was presentable, and I believe the owner even came by. I would use them again. The work and the service were good. They deserve an A+ rating.”

“Last year, they did work for us. It was good. They did what they were supposed to do, and it was done right. I was very happy with the job they did. They put some lights inside the building, and they put wire on the bottom of the building. The city required us to have ground wiring and stuff like that, so we called Right Touch, and they came back and they fixed it right. I called them because somebody else told me that they did a good job. I'd rate them as an A+; I don't have any complaints. They did it right the first time.”

“It was great. I would use Right Touch again. I had an electrical outlet installed on the ceiling of my room. They gave me a quote and a time that they were going to come over. They came on time, and they stayed at the same price. It was done very quickly. I'd give them an A+.”

“They did good work. They were on time, and they did what they said they were going to do. I called them out a couple of times, but this last time, they were just replacing some fixtures. They did some landscape lighting for me, too. I would grade them as an A+.”

“They took the time to explain our options and what we needed to do. It wasn't just a simple thing—he replaced a chandelier and replaced the box itself. He was a pleasant person. An A+ grade is fine for them.”

“Right Touch was very good and very professional. They did what they said they were going to do, they finished the work quickly, and they got the job done. I was very pleased. They fixed a light in my banister when it wasn't working. I found them here in my hometown, and I'd give them an A+. I've recommended them to other people.”

“They were able to work with me even though I didn't live in the house they were working in. They replaced a light fixture in the ceiling. It was an A+ job.”

“Right Touch put in lines for something extra in my garage. They were very friendly and very detail oriented in explaining the work they would do and the steps they would take in doing it. The technician asked different questions prior to starting; even after the start of the work, he explained everything. They were good. I would give them an A+.”

“The gentleman took care of everything that he was doing. I had a power outage in one room, and they came over and took care of it. He did a professional job—he didn't cut any corners or anything like that; he was thorough. I'd give Right Touch and their electrician an A+.”

“I had Right Touch come out, and they did a great job. They replaced my breaker box and put in a means of disconnecting from my generator. They're A+.”

“They were on time, and they picked up everything when they were done with the job. They ran new wiring to a fan that had burned up, and they also did an attic fan installation. It took one day to do the fan wiring, and they actually came back another day to do the attic fan replacement. It was two separate jobs. I heard about them through a neighborhood recommendation. I'd rate them as an A+.”

“Right Touch installed some new wiring and a light fixture. They got the job done in a timely fashion, and they were professional and right. They were knowledgeable, clean, respectful, and professional. I'd give them an A+.”

“The electrician came on time, and he was very efficient. I had a bad breaker, so they replaced it. They were the company that was sent out by our home warranty company. I'd give them an A+.”

“They were on time, they did their job, and they were nice. They came out and moved my breaker box from the inside of my house to the outside of my house. I will give them an A+.”

“We had an electrical socket for the dishwasher put in. It was hardwired, and we had a flood and a fire because of it, so we had to get a plug underneath the sink for the dishwasher to plug in. They were pretty quick with coming in, putting it in, and getting out of there. They're an A+ business.”

“I think they really know what they're doing. They only hire certified electricians—the work of building homes and putting in plumbing and electrical systems is usually done by just day laborers, and you have to really watch it, so having someone come in who really does a good job is rare. They put in a circuit breaker for the whole house, which would help us maintain our appliances in case of lightning striking somewhere near the house during a thunderstorm. I'm going to get it done to the other house as well. It prevents appliances from failing from surges, so I'm pretty pleased with it. I found Right Touch through a business networking group. I would grade them A+.”

“Right Touch did what I wanted to have done, and they did a good job. I had some electrical plugs that were not working, so they found the source and fixed that. Everything's working. I'd give them an A+.”

“They were great. I had a couple of people come before them, and those companies couldn't see what the problem was, but Right Touch took care of it. My furnace was making the electricity shut off—it was tripping the breakers on the breaker box. Some of the wiring in the furnace was old, but the breaker box was also very old. I needed a new one, and I had been told that in the past, but the landlord kind of let it go. It was OK for a while, but suddenly, I was without heat when it was cold. Right Touch got it fixed, and everything's been great. My landlord found them; they were able to come right away on the same day that he called them after somebody else had come in and said that nothing was wrong. I'd give them an A+.”

“The guy that came out, Will, was really, really nice. He was great, and he knew his stuff. He definitely knew what he was doing. We had them do some electrical work when we moved into a new house. They wired a big TV over our fireplace, and they wired another TV to hang on the wall. He put in some outlets outside for Christmas lights, and they wired four microwaves and stove. They did a couple more things too. They get an A+ from me.”

“Right Touch was very prompt and timely, and the person that they sent out to my house was very knowledgeable. He had some good suggestions for some additional things I might need to do. He was very clean and efficient, and he pretty much went above and beyond to get done what I needed done. He added some additional lighting above a cabinet, and he replaced some fixtures for me. He did my whole-home surge protector as well. I'd give them an A+ rating.”

“They were punctual and knowledgeable, and they did the job right the first time. They rewired some stuff for our alarm. We had used them at our previous house, which is why we chose them. I'd give them an A.”

“Right Touch is very professional, and they generally take care of the business, so I don't have any issues with them. They added some lighting for us. They're an A grade.”

“They were great. They wired some recessed lighting in a media room for me, and they also ran some wire for a projector. When they came in to give me an estimate, they were really very thorough in explaining everything about the contracts we brought in. They gave options and talked about differences between the lighting options that I could have. During the initial visit, I thought they really did a good job of making me feel comfortable with the quality of the work they did. Right Touch gets an A.”

“They did some replacement work with my breaker box. They did fine. The electrician knew what was wrong, and he went out of his way to fix the problem. I'd grade them an A.”

“The electrician from Right Touch was a wonderful guy, and he did an excellent job. He was able to identify the problem with my fixture very quickly and fix it in no time. We spent more time laughing about it than it took to do it. He saved me the worry that some fire gremlin was going to visit itself upon me at some point in the future—I'm a happy camper.”

“They were wonderful. They replaced my underground wiring. The people were friendly and explained exactly what they were going to do. I would give them the best grade. They've earned an A+.”

“They did excellent work. They had to move a plug that was in the wrong place and put it somewhere else, and they got it done lickety-split. They were on time, they were dressed nice and clean, and they got it done. They worked with my wife; she's pretty picky, and they absolutely exceeded every one of her expectations. They did the work for exactly what they said it was going to cost, so we were really pleased by that. I'd give them an A+.”

“I think Right Touch did an excellent job. We wanted three lights and three fans put up, and we didn't have any electricity in the backyard, so we wanted two extra plugs in the backyard. I was pretty flexible with what they could do—I said, 'Whatever you think looks good,' and they couldn't have done it any better. They did such a great job. I didn't expect this, but they covered the outlets they put in there, so not only is the switch waterproof, but the outlets are waterproof. Their customer service was a ten out of ten—they were great. They're A+.”

“It was extremely good service. I liked how they were on time and prompt in returning my phone calls. Scheduling an appointment with them was pretty easy. They came out and extended a line to a new spot where I had put my Jacuzzi, and they hooked it up. I would grade them an A.”

“I like that they are extremely punctual—when they make an appointment, they stick with it, and they arrive on time. They installed some landscape lights and LED lights outside. I chose them because my realtor recommended them. I would rate them an A.”

“I was building an enclosed stained glass studio area in my garage, and Right Touch did the electrical work. I had written a set of specifications of what I wanted, and I had been overly specific with how I wanted them to fix the problem. He pointed that out to me, and he was correct; he helped me ask for the right thing, and I felt like that was a higher level of service than just doing what I said. I'd give them an A.”

“They get a ten out of ten on everything. It was a great experience. They're courteous, polite, and on time, and they took care of everything. They did an inspection and replaced some stuff on the main panel. I chose them because they were recommended. They're an A+ company.”

“They did a great job. I had a shortage, so part of my electrical system wasn't working; we thought it was a fuse, and it wasn't—they figured out that one of the fan switch lights had gone out. They walked in, and they got straight to the problem and straight to work. The guy was really nice. He explained to me in detail everything that was going on and what was happening. They fixed it in a timely manner, too—there was no wasting time. I've dealt with some people that would come in, make a mess, and not clean up their stuff, but these guys came in and cleaned up all of their stuff. They even gave me their number and told me to call back if I had any other problems. They earned an A+.”

“We were having trouble with our dryer, and we didn't know what was going on, but they fixed it. The electrician was very nice. He was very personable, and he put on little shoe covers to keep his feet clean so that he didn't mess up the floor. It was just a really nice experience. They're an A+ company.”