Right Touch Electrical
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Right Touch Electrical has received 4.7 out of 5 stars based on 95 customer surveys conducted through GuildQuality.
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6th year as a Best Pick Call
"With up-front pricing and no travel charge, Right Touch Electrical provides exceptional customer service and workmanship at a fair price. Our customers win with on-time, uniformed, shoe-covered, National Electrical Code-compliant, professional electricians. We treat you right at Right Touch."

William Burns | Owner
Company Information
Services Offered
Right Touch Electrical provides a full range of electrical services for residential customers, including emergency repairs; troubleshooting and diagnostics; panel repair and replacement; rewiring; lightning strike evaluation; service and power upgrades and relocation; code corrections; riser and meter base repair and replacement; evaluation of aluminum and knob-and-tube wiring; underground electrical work; and pool, hot tub, security gate, and lighting circuit installations. Right Touch does not charge for travel during normal business hours.
Warranty
The company's work is backed by a lifetime workmanship warranty and parts-and-labor warranty. Right Touch uses Eaton electrical panels backed by a lifetime manufacturer warranty.
Company History
Owner William Burns is a state-licensed Master Electrician, and co-owner Gary Wheeler has over 30 years of industry experience.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
1942 Forest Oaks Drive
Houston, TX 77017
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TECL 29733

Compiled Score:

Right Touch Electrical has received 4.7 out of 5 stars based on 95 customer surveys conducted through GuildQuality.
5
80
4
10
3
2
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/15/2020

“They exceeded with their time management.”

Review by
08/31/2020

“The people at Right Touch Electrical are friendly, professional, and clean.”

Review by
08/27/2020

“From start to finish everyone we dealt with was knowledgeable and professional. They went about and beyond in their service.”

Review by
08/25/2020

“I would recognize Reuben, Isaac, and Mason. Those three were absolutely phenomenal. Mason and Isaac did the work and Reuben oversaw the job. He was adorable. They treated me with respect like I was their mother. They were so good. The first man that came was nice as well. They will forever be in my prayers. If I need work done again, I will request them.”

Review by
08/25/2020

“Their professional knowledge and communicating the problem and then resolving it.”

Review by
08/25/2020

“The technician was friendly, clean, courteous and nice. I was impressed with the company and I deal with a lot of companies.”

Review by
07/08/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“They did a good job.”

Review by
07/07/2020

“They did an excellent job.”

Review by
07/07/2020

“Right Touch Electrical arrived on time. They did actually what they needed to do and cleaned up after themselves.”

Review by
07/07/2020

“The timeliness to respond and the communication while they were here were great.”

Review by
07/07/2020

“Their service was very professional and I highly recommend Right Touch Electrical.”

Review by
07/07/2020

No review comments provided

Review by
10/01/2019

“Their cost was higher than the other quotes.”

Review by
08/22/2019

No review comments provided

Review by
08/21/2019

No review comments provided

Review by
08/20/2019

No review comments provided

Review by
08/05/2019

“I would like to recognize the electrician for his exceptional service.”

Review by
07/25/2019

“The Technician was very good. I believe his name was Johnathan. I'm not certain.”

Review by
07/25/2019

“I would like to recognize Ruben for his exceptional service.”

Review by
07/25/2019

“I would like to recognize the installer for his exceptional service.”

Review by
07/24/2019

“Right Touch Electrical is prompt, helpful, courteous, neat and showed up when they said that they would.”

Review by
07/24/2019

“I would like to recognize the owner for his exceptional service. He had good communication and was very attentive. The technician was a very skilled, good guy.”

Review by
06/25/2019

“Yes, the two technicians that have been to my home on two separate occasions were extraordinary. I was given multiple options, and the techs did not push products either way. They were both great to work with and very professional?.”

Review by
06/25/2019

“We have used Right Touch a couple of times and my wife and I very pleased.”

Review by
06/22/2019

“They have always been professional and honest about any work that needed to be done. They have been great to work with.”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

“They did what they said they were going to do and did a good job. I was pleased.”

Review by
06/21/2019

“I would like to recognize the man who came from Right Touch Electrical for his exceptional service, but I don't remember his name.”

Review by
06/21/2019

“I'd like to recognize nice Eli for his service. He was incredible, friendly, and professional. He even stayed after hours.”

Review by
06/21/2019

“They did a good job and I was satisfied.”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

“They were on time and knew what they were doing. They were professional and I was very happy with that.”

Review by
06/21/2019

No review comments provided

Review by
06/14/2019

“They are the best!”

Review by
06/14/2019

No review comments provided

Review by
08/10/2018

“They were professional, timely, and told me exactly what they were doing. They took care of the job with very little inconvenience to me.”

Review by
08/08/2018

“Respectful, service oriented and knowledgeable employees”

Review by
08/08/2018

“Everything was great.”

Review by
08/08/2018

“I was most satisfied with their customer service and quality of work.”

Review by
08/08/2018

“I was satisfied with the overall quality of the work.”

Review by
08/08/2018

“I'd like to recognize the technician.”

Review by
08/06/2018

“They were on time, very helpful and it cost me less than their initial quote. A friend of mine who has been helping me was shocked with how good their pricing was.”

Review by
08/04/2018

“Right Touch Electrical met and exceeded my expectations with the quality of work.”

Review by
08/02/2018

“I would like to recognize everybody.”

Review by
08/02/2018

“They met my expectations with the technician who came out. He explained what he was going to do and why as well.”

Review by
08/01/2018

“They exceeded my expectations on all points. I have had other companies do work, and they do 80-85% just fine, but they never do the other 15-20%. Right Touch Electrical did it all with no excuses as to why they couldn't do something, so I was delighted. It was more expensive, but it was much better.”

Review by
08/01/2018

“They came out on time. At least they worked hard and didn't work in 15 minute intervals. They came out and stayed here and worked.”

Review by
07/31/2018

“I was satisfied with all of it.”

Review by
07/31/2018

“I was most satisfied that even though we added a job at the end and they completed it all in the same day.”

Review by
07/30/2018

No review comments provided

Review by
10/07/2017

“They do good work.”

Review by
10/07/2017

“I had a positive experience.”

Review by
10/07/2017

“They were efficient, did everything I needed to, and were incredibly friendly. They installed a fan or reinstalled a fan that was broken and put a few switches in. I'd give an A+.”

Review by
10/07/2017

“They came out, fixed it, and did the work. Everything worked when they left. They had to replace my breaker box. I'd probably give them an A. I would recommend them.”

Review by
10/07/2017

“They were very courteous, efficient, they came in, did the job I hired them to do, did it well and left. They were rewiring some wall sockets. I'd give them an A+.”

Review by
10/07/2017

“They're upfront with their pricing, and they do excellent work. The last time they installed an outdoor security light. I'd give them an A+.”

Review by
10/07/2017

“They changed out a bunch of lights for me. I got what I wanted pretty quickly. For that one I'd give an A.”

Review by
10/07/2017

“Everything was fine. It was an A. It was a little high, pricey, but I would recommend them.”

Review by
10/07/2017

“We'd give them an A. We were very happy with the work. We would absolutely recommend them.”

Review by
10/07/2017

“It worked. He fixed the problem. It was not at my home. It was at a friend of mine's home. I was there and everything worked out just fine. She had a problem with no juice in certain receptacles in the kitchen. There was a wire on the big box on the outside that—when it was wired—wasn't pushed all the way into the hole. It tightened up, and it was just making contact every once in a while. That was all it was. We just went ahead and pushed the wire in and tightened it up and it fixed the problem. I'd say an A+.”

Review by
10/07/2017

“I liked their professionalism, and the fact that they came out and immediately diagnosed the problem. Then they sent other people out to fix it and they didn't. The guy that came and diagnosed the problem, came out and fixed it completely to my satisfaction. I'd give them an A+. They're very responsive, receptive, and accessible. When I need them, they come out within 48 hours. I'm so pleased to be able to recommend them.”

Review by
10/07/2017

“They were on time, they gave me the quote, and basically it was a reasonable quote and when I approved the quote, they came and did the work in the right time. They did outside light install, LED. So basically, he had to get new wires and rewiring everything to install. I'd give them an A. I would recommend them.”

Review by
10/07/2017

“The guy who worked on my electrical stuff was very friendly. Since he had to do some additional rewiring than I had anticipated, he installed new switches in all the walls that had been affected by the problem. So he didn't really have to do that, but he did. I'd give them an A. I would recommend them indeed.”

Review by
10/07/2017

“It was great. I guess I liked the communication. They spoke more with my parents and I was cool with that since I was pretty busy. So, that was good. I just know that we needed electricity ran over to the shed in the back, and I think they upgraded the wiring. I'd give them an A. They were great.”

Review by
10/07/2017

“It's been quite a while. He was efficient. He was doing a check for me to make sure I had a garage door that wasn't working. I wasn't sure if it was an electrical problem or the motor. He just checked the garage door to make sure it was OK. It was an A. He was on time.”

Review by
10/07/2017

“They did repairs on my air conditioner. He was just very pleasant, did the work and explained stuff to me. I would definitely call them again. I’d definitely give them an A+. So far, there are no problems. He came on time, no problems. I would recommend them.”

Review by
10/07/2017

“I think they put in an electrical panel. I like their efficiency. They came in and got the job done. They were thorough, and explained everything to me. Overall, we're very satisfied. We haven't had any trouble. I'd give them an A+.”

Review by
10/07/2017

“They were very good. I liked their professionalism. The price is higher than other people, but I felt they did a better job than anybody else could've done. They changed out my old electrical panels and put a new one in. I'd give them an A.”

Review by
10/07/2017

“I liked the way they were. I liked everything about them. In fact, as soon as I kind of get other things taken care of, I'm going to have them come back and check the electrical stuff in my house. I'd give them an A+.”

Review by
10/07/2017

“They did very good work. I appreciated it. They were prompt, on time, and did exactly what they said they were going to do. It was very efficient. I was very happy with everything that they did. I'd give it an A+.”

Review by
10/07/2017

“They were very thorough, took the time to explain, and did an overall good job. They had to check my internal electrical system in my house because we had lightning strike. I'd give them an A.”

Review by
10/07/2017

“It was OK, but they jacked up the price. They just changed my meter box. I'd give them a D. I would not recommend them because they overcharge.”

Review by
10/19/2016

“They were excellent.”

Review by
10/19/2016

“The guys were great.”

Review by
10/19/2016

“It seemed like it was a good experience. I don't recall having any complaints.”

Review by
10/19/2016

“If I've got any more electrical issues, I'll call them again. They were A+.”

Review by
10/19/2016

“The workman was really good. He was very personable. I'd give them an A+.”

Review by
10/19/2016

“They were professional and they did a good job. I'd rate them as an A.”

Review by
10/19/2016

“They were excellent, with no complaints, and I'd recommend them.”

Review by
10/19/2016

“It was excellent work, and I have no complaints.”

Review by
10/19/2016

“They were all very nice. I'd give them an A.”

Review by
10/19/2016

“They did a pretty good job. I liked that they stayed late to finish. It was satisfactory.”

Review by
10/19/2016

“They were very professional and did the work exactly as they said they were going to. I'd give them an A.”

Review by
10/19/2016

“They were very professional and gave me a good quote before doing any work. They get an A+ rating.”

Review by
10/19/2016

“It was excellent. I would call them back again to do another job for me. I'd give them an A+.  ”

Review by
10/19/2016

“They did a good job. They came in and we replaced the panel outside on the wall. I'd give them an A+. It was fine. They did exactly what we needed.  ”

Review by
10/19/2016

“They were very informative. They pointed out some things that I wasn't aware of and fixed my problem. I was happy with them. I'd give them an A.  ”

Review by
10/19/2016

“They were very hands-on in terms of walking through, showing you what they were doing, and making sure that they understood what needed to be done. They were really good to work with. I'd give them an A+ grade. I'd highly recommend them.  ”

Review by
10/19/2016

“I’ve already paid a deposit for them to do more work for me. Everyone that they sent were really personable, knowledgeable, polite, and efficient. I couldn't have asked for more. I'd give them an A+ across the board.  ”

Review by
10/19/2016

“I liked the different solutions they had for some unexpected issues. I’d give them a B+.”

Review by
10/19/2016

“There was an issue with the main valve, but they fixed it. I'll give them a B. I would recommend them—they’re dependable.”

Review by
10/19/2016

“It was OK. I'd give them a B.”

Review by
06/01/2015

“Right Touch was very prompt and timely, and the person that they sent out to my house was very knowledgeable. He had some good suggestions for some additional things I might need to do. He was very clean and efficient, and he pretty much went above and beyond to get done what I needed done. He added some additional lighting above a cabinet, and he replaced some fixtures for me. He did my whole-home surge protector as well. I'd give them an A+ rating.”

Review by
06/01/2015

“I have a very good relationship with the owner. The work was adequate. They helped diagnose an electrical problem that I had. I'd give them a B. They diagnosed my problem, but they didn't actually have a really good idea on how to solve it.”

Review by
05/14/2015

“Right Touch did electrical work. They did a good job with good workmanship. The job was presentable, and I believe the owner even came by. I would use them again. The work and the service were good. They deserve an A+ rating.”

Review by
05/14/2015

“The guy came on time. He worked on it. He said he could do the job when everyone else said they couldn't. They had to move an outlet just a couple of inches away from the wall. It took a couple of hours. They're an A rating.”

Review by
05/14/2015

“They came out on a Saturday for me. Their prices were better than all the other guys, and they did a good job on the work. The tech came out and said everything was good. They changed out my breaker box. I'd give them an A+.”

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