Mister Sparky Electrical Services
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mister Sparky Electrical Services has received 4.8 out of 5 stars based on 272 customer surveys.
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8th year as a Best Pick Call
"Your complete satisfaction is our top priority. We offer a revolutionary insurance product and innovative ways to meet all your needs—from our online booking system to flexible payment options. We want to make sure your experience with Mister Sparky stands out from the rest."

Albert Bustos & Richard Hodge | General Managers
Company Information
Services Offered
Mister Sparky Electrical Services is a full-service residential electrical company that provides safety inspections, installations, and troubleshooting in addition to panel and main service change outs. Mister Sparky offers the Home Comfort Collection repair and maintenance protection plans through its parent company, Direct Energy.
Warranty
Mister Sparky provides a 7-year warranty on service and repair work and a 20-year warranty on panel and main electrical service replacement.
Company History
The company started in 2003.
Distinctions
Mister Sparky appeared on the 2013 Inc. 5000 list of America's Fastest Growing Companies, ranking among the top 20 Houston-area companies.
Employee Information
Employees drive fully stocked vehicles, wear uniforms, and must pass extensive drug and background checks. All employees undergo daily technical and customer service training.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
21819 Katy Freeway B102
Katy, TX 77450
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TECL 19005

Compiled Score:

Mister Sparky Electrical Services has received 4.8 out of 5 stars based on 272 customer surveys.
5
230
4
26
3
6
2
10
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/19/2018

“I liked that the representative they sent out knew what he was doing. He was highly competent. He made some suggestions to me. The price was reasonable, so I got a whole house circuit breaker, or something like that. But, anyway, he did an outstanding job with it. I would grade the overall experience with an A+.”

Review by
01/19/2018

“I liked that they were so thorough and they did what they said they were going to do, and they were very reasonably priced. I would grade the overall experience with an A.”

Review by
01/19/2018

“Very good experience with them. I was very happy with them—five stars. I would grade the overall experience with an A+. They were wonderful.”

Review by
01/19/2018

“They were great. It was a long time ago. I would grade the overall experience with an A.”

Review by
01/14/2018

“They fixed some electrical outlets. I would grade the overall experience with an A.”

Review by
01/14/2018

“It was the second time that I've used them, and they did a good job the first time and they did a good job the second time. I would grade the overall experience with an A.”

Review by
01/14/2018

“It was a couple of years ago. Expensive, but overall positive. I liked that they came out quick. They replaced the panel board for me. I would grade the overall experience with an A.”

Review by
01/14/2018

“It's been a couple of years. They did a great job. I liked the timely service and they did a good job. They were in and out very quickly. I was doing some remodeling and they installed a bunch of new lights, wired up my sound system—it was quite a bit of work. I would grade the overall experience with an A.”

Review by
01/14/2018

“I liked the fact that they came right away, found the problem right away and didn't charge me a whole lot of money to fix it. I had a blown GFI somewhere and I couldn't find it outside. I would grade the overall experience with an A. Expertise—it was such a simple problem, I have no idea.”

Review by
01/14/2018

“It's been a while back. It was an outdoor outlet. I think we had a problem with one of the outdoor covers after they left. They came back and fixed the thing with no problem. It was good. I would grade the overall experience with an A.”

Review by
01/14/2018

“They just did a really good job. They did it fast. We had a new electrical box, new switches, everything put in the house. I would grade the overall experience with an A+. I already have recommended them to some people.”

Review by
01/14/2018

“It was excellent service. I liked the professionalism, on time, thorough with their work. We had some defective outdoor plugs that needed to be updated and replaced. I would grade the overall experience with an A.”

Review by
01/14/2018

“I think he was doing, in our apartment complex, replacements of some breakers in the breaker boxes, back during the hurricane season. It was OK. It took longer than we would have imagined, and I think it was more expensive than I was told later by our apartment complex manager. I would grade the overall experience with a B, considering that it took quite a while. But the circumstances were—the price I didn't verify, because I needed the work to be done—because four units were without power. I would not rate them the best. I think it was higher priced than we normally get it, and it took a while. Quality of work—I cannot judge that. When they repaired it, it worked. We were cut off from the power; they did the work. Customer service—I dealt over the phone with the rep.; I can't recall if I met with the gentleman once. It's sort of difficult to say. Punctuality—it took probably two weeks before they finished the repairs, and I think they said that they needed something, so it's difficult for me to say they are right or not right. After the hurricane, it was difficult to get anybody.”

Review by
01/14/2018

“It's been a while. Mostly positive. I had some difficulties getting invoices from them after the fact. That's the only downside. They did a great job. They came out kind of for an emergency. But I was trying to utilize my homeowners' warranty, and unfortunately, I missed the opportunity, because I never could get an invoice sent over to me. I would definitely consider using them again, but I would probably expect an invoice before I paid. I would grade the overall experience with a B-. All because of the invoicing. Customer service—because of the invoicing and communication I had with them.”

Review by
01/14/2018

“It was over a year ago. They did good by me. I bought a home, and a number of the outlets were not working—the GFI—and they determined that they were all tied together, and they separated them and put in new circuits. I would grade the overall experience with a B+. I don't know about recommending, but I would probably use them again if I needed something.”

Review by
10/19/2017

“We greatly appreciated Neil, the electrician, for being so easy and friendly to work with and he definitely knew what he was doing.”

Review by
10/19/2017

“Received excellent service in every respect. Technician was excellent in every respect.”

Review by
10/19/2017

“Very happy with service and product, but a little pricey.”

Review by
10/19/2017

No review comments provided

Review by
10/19/2017

“The materials used were not what I contracted for. They were cheap and the lighting is inadequate. The supervisor promised to order the correct materials, but he never did. I was charged an exorbitant fee for materials that were not installed. I thought I was getting LED lights that would improve the brightness of my rooms, but this did not happen!!!”

Review by
10/16/2017

“While the quality of the work was excellent according to the city building inspector, I was told that I needed work that was not required. This increased the expense of a simple installation ten-fold.”

Review by
10/15/2017

No review comments provided

Review by
10/10/2017

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Review by
10/10/2017

“Great service, upfront pricing.”

Review by
10/10/2017

“They were prompt and thorough.”

Review by
10/10/2017

No review comments provided

Review by
10/10/2017

No review comments provided

Review by
10/08/2016

No review comments provided

Review by
10/07/2016

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10/07/2016

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10/07/2016

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Review by
10/06/2016

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10/06/2016

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10/06/2016

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Review by
10/06/2016

“I was completely satisfied with the service.”

Review by
10/06/2016

“High  quality and professional service that you can trust.”

Review by
10/06/2016

“On time, completed scope as requested, and lose to time estimate.”

Review by
10/06/2016

“When finished installing the A/C units, they left a little bit of dust and small insulation debris around the vents on the rooms. I did not mind telling them to clean, and I offer my vacuum because they had brooms, and they were soaking wet and thirsty. My only concern was that they were already super tired and probably had some heat stress from working on the attic that they did not have extra energy to do a thorough clean up. One last thing, the big vacuum that is used to clean and suck the ducts actually set off the carbon monoxide detectors in all rooms, if someone had been on a room for a while, they could have been exposed to CO and passed out. Better ventilation is needed when using that machine, the monitors read 2ppm above the threshold for breathing air in one room at multiple times. Anyway, overall their service is spotless and they do act fast when requested and they do it very professionally!!! Kuddos, but watch out for safety.”

Review by
10/05/2016

“We have used Mister Sparky on a few occasions now. We trust them and know we can count on them to do the job right. HIGHLY recommend them!”

Review by
10/05/2016

No review comments provided

Review by
10/04/2016

“Clint  did a great job and is always prompt and professional. He resolved our electrical issues quickly with quality service.”

Review by
10/03/2016

No review comments provided

Review by
10/03/2016

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Review by
10/03/2016

No review comments provided

Review by
09/30/2016

No review comments provided

Review by
09/30/2016

“The  electrician that came out was very professional and extremely knowledgeable in his skill.”

Review by
09/30/2016

“Good work, but it was very expensive!”

Review by
09/30/2016

“Good techs, polite, punctual, courteous, but after 3 visits the problem is still not fixed and we are not sure if we should call again to continue trying.”

Review by
09/29/2016

“Great job.”

Review by
09/28/2016

No review comments provided

Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

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Review by
09/27/2016

“Very good experience. Came late at night and did a good job.”

Review by
09/27/2016

“Extremely expensive for a $3 part.”

Review by
09/27/2016

“Although they had been out within a year insisted on running tests which doubled the costs, could not explain and left us with a bad taste that we were taken. Very unlike our initial experience with them.”

Review by
09/26/2016

No review comments provided

Review by
09/25/2016

No review comments provided

Review by
09/25/2016

“Trent arrived soon after I called, even though it was the weekend. He was very courteous & knowledgeable & found the problem & got it repaired in a timely manner with excellence.”

Review by
09/25/2016

“The  electrician who came out was on time, courteous, knowledgeable and efficient. I scheduled a return trip to install a switch, and the performance was excellent, again.”

Review by
09/24/2016

“Company did not follow up to ask about work and if other work was required. Not sure that city electrical code was met. I was not fully explained the terms of the payment agreement using Visa.”

Review by
09/24/2016

“Very professional, communicated very well before, during, and after their visit. Explained everything very well with recommendations and options.”

Review by
09/24/2016

“Great service, technician, and price.”

Review by
09/24/2016

“Outstanding  service each time. Lee was great.”

Review by
09/24/2016

“First time to use ‘Sparky’. Exceeded my expectation in every way.”

Review by
09/24/2016

“We  were so pleased with our experience from beginning to end with Mister Sparky. There have been no follow-up problems. Great job!”

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

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09/24/2016

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09/24/2016

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09/24/2016

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09/24/2016

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09/24/2016

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09/24/2016

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09/24/2016

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09/24/2016

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Review by
09/24/2016

“Great prompt service.”

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

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Review by
09/24/2016

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Review by
09/24/2016

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Review by
09/24/2016

“The guy broke my light fixture on my ceiling fan. I never got over that. He said it was loose but it was not. I tried to order another one like he suggested, but they don't make that type any more. So my fan looks ugly. Sad too because I was going to use them again. He could of admitted it was his fault and maybe give me a discount. But they lost my loyalty over that. Sorry sad but true”

Review by
09/24/2016

No review comments provided

Review by
09/24/2016

“Mr. Sparky quoted me over $2 to run a single power line from the box in the garage to a front bedroom. perhaps 5 feet in the attic in a single story home.”

Review by
09/24/2016

“Tried to sell me services I didn't need rather than fix my problem.”

Review by
10/06/2015

“Mister Sparky does good work. I would recommend the company.”

Review by
10/06/2015

“They installed a piece of equipment, and I have recommended them.”

Review by
10/06/2015

“I give Mister Sparky all excellent grades—A+.”

Review by
10/06/2015

“Mister Sparky did what they came to do.”

Review by
10/06/2015

“They were responsive and got the job done quickly. They repaired a fault in a fuse box. They were friendly and helpful. They're an A.”

Review by
10/06/2015

“The people who work at Mister Sparky did a good job installing my new breaker box. They let you know they’re coming and all that.”

Review by
10/06/2015

“Mister Sparky did electrical work, and they were real good. I’d even recommend them to friends, no problem.”

Review by
10/06/2015

“They were efficient and on time. They're a good company. We’ve been using them a number of years now.”

Review by
10/06/2015

“They’re expensive, but they were fine. They did a good job, so I'd give them an A.”

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