Mister Sparky Electrical Services of North Houston
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mister Sparky Electrical Services of North Houston has received 4.8 out of 5 stars based on 268 customer surveys.
5
228
4
31
3
5
2
4
1
0
8th year as a Best Pick Call
"Your complete satisfaction is our top priority. We offer a revolutionary insurance product and innovative ways to meet all your needs—from our online booking system to flexible payment options. We want to make sure your experience with Mister Sparky stands out from the rest."

Albert Bustos & Richard Hodge | General Managers
Company Information
Services Offered
Mister Sparky Electrical Services is a full-service residential electrical company that provides safety inspections, installations, and troubleshooting in addition to panel and main service change outs. Mister Sparky offers the Home Comfort Collection repair and maintenance protection plans through its parent company, Direct Energy.
Warranty
Mister Sparky provides a 7-year warranty on service and repair work and a 20-year warranty on panel and main electrical service replacement.
Company History
The company started in 2003.
Distinctions
Mister Sparky appeared on the 2013 Inc. 5000 list of America's Fastest Growing Companies, ranking among the top 20 Houston-area companies.
Employee Information
Employees drive fully stocked vehicles, wear uniforms, and must pass extensive drug and background checks. All employees undergo daily technical and customer service training.
Licenses
TECL 24677
Areas Served
Conroe, Cypress, Spring, Tomball

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
5
252
4
40
3
10
2
5
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
01/31/2018

“Honestly, I think I just picked them. I think it was one plug that caught on fire by a hair dryer, and it ended up being the hair dryer. There was a malfunction, so they ended up paying for it, because it actually was their hair dryer—but I did think it was probably overpriced, it was a really expensive plug. I think a B was good. The price was really, really high, but I also didn't want to take a chance of it. He was letting me know that if I don't replace all of it, there's a good chance it could happen again, so I didn't want to take any chances with kids in the house. I don't really remember. I think as far as what I heard, I just paid way too much but I also wanted to make sure there wasn't a fire going.”

Review by
01/31/2018

“They did help me out. I had a power problem at the house, they explained it to me, and they told me to talk to the right people—and all that stuff. They were helpful. Mister Sparky was helpful. I'd say an A. The guy really did do it. He helped me a lot. He didn't really do anything, because the problem was on a line outside the house. He gave me an estimate, and I said, ‘You’ve got to be kidding.’ I got another company to fix it. He diagnosed it, and told me what was wrong, but I actually got the other company to repair it, even though it was a line to the house. I would recommend them.”

Review by
01/31/2018

“They were terrible. The reason we changed to 4-800 something is that when we turn on the lights, it kind of blinks—the whole house blinks— so he said, ‘Oh, if you change the break box, it will not happen.’ We did; exactly same thing. Nothing; it's not really good. So, I'm kind of scared of—oh my goodness, if he did it—because electric work is so dangerous. Same thing—still, when something is coming on this house, it still blinks, kind of goes down-and-up. So, it didn't change anything. It should be a D, because nothing happened.”

Review by
01/31/2018

“The gentleman that was here was very professional, did the job, and answered my questions—I couldn't ask for anything better. We had a kitchen light that I'd had a couple people look at, and got several different answers, but it was what I thought it was. It was the ballast; he had to replace the ballast on that light and, also, put a new plug in outside. I'd give them an A+.”

Review by
01/31/2018

“They were fine. They tested my outside breaker box on my pool pump, and they said it needed to be replaced. They told me it needed to be replaced, so I guess an A would be fine. They didn't do any work; they just told me it needed to be replaced, but the customer service was fine.”

Review by
01/31/2018

“I can't quite remember, because it happened so long ago. They came in and fixed the garage door, I believe. They get an A in my book. It happened pretty long ago, so I can't remember if they were late or kept me waiting too much. I don't got a reason to give them any other grade.”

Review by
01/31/2018

“The last one was quick; the technician that came assessed what the problem was and came up with the right solution. I think they did two things; I think they worked on my electrical system. They deserve an A. I'm extremely likely to recommend them.”

Review by
01/31/2018

“I was having trouble with the front gate, and he found the problem. Apparently there was a GFI that needed some work as well, and that had caused the problem, so he fixed it. I'd give them an A. He was very nice, very helpful, and it worked well.”

Review by
01/31/2018

“They did what I needed to do, why I hired them. I had a light switch that wasn't connecting, that wasn't working. Like, one would go out, and the other would come on. So, they weren't working simultaneously. I'd give them a B. I'd recommend them.”

Review by
01/31/2018

“They were good. They told us what they were going to do, and they did it; it cost what they said it would, and we were very happy with them. We had a problem with lights, and they replaced them in the kitchen. I would say they're an A.”

Review by
01/31/2018

“There was just an electrical problem that I had them out for, a socket, and come to find out it was a very simple fix. So, it was extremely helpful, and it worked out great; plus, it didn't cost me as much as I thought it would. An A.”

Review by
01/31/2018

“They fixed something, so they deserve an A. I guess the quality was pretty good, since I don't know anything about issues—everything worked afterward. I don't even remember what they fixed, but they fixed something.”

Review by
01/31/2018

“I want to say he helped me verify the wiring for our new box, and it was good. My husband is an amateur electrician, but we just wanted to verify with a professional—it was his duty in the military. I would say A.”

Review by
01/31/2018

“They were pretty knowledgeable. They did a diagnostic check for my lines. I'd say they're an A+, because right now I ain't got no problems—I did have problems, but I assume they fixed it, because I don't have problems.”

Review by
01/31/2018

“It was good; he was courteous and knowledgeable. He rewired my electrical box. It was an A; he was very excellent. He took care of everything I needed, and he did it very professionally. He did good.”

Review by
01/31/2018

“They changed out an electrical box. We had to have a guy come out and replace something—I think that was within warranty one time—and he did it without any issues. I'd have to say they're a B+.”

Review by
01/31/2018

“I would recommend them. We had a really good experience with them. When I had them, it was a tough situation—but, they came out, very good, and didn't oversell the product. I'd give them an A+.”

Review by
01/31/2018

“The technician was very thorough and really easy to work with. They changed some fixtures, primarily changed some outlets, and did some rewiring for us. I'd give them an A+.”

Review by
01/31/2018

“They did a good job. They did maintenance on my cannon light. Basically, that's about it. They get a high grade because I like their work, A+. I strongly recommend them.”

Review by
01/31/2018

“It was really expensive, but yeah, he did good work. We were doing a remodel of our home, and we had a few electrical boxes that needed to be wired. I'd give them a B.”

Review by
01/31/2018

“I think they fixed the lights and did a really good job. It was really quick. I'd say they're an A+. There were no issues; I think it's a good job.”

Review by
01/31/2018

“The rep was a very nice, young man. I think we had some plugs replaced, and I think that was it. I'd give them an A; though it's pretty pricey.”

Review by
01/31/2018

“It's been quite a while since they serviced me. They did some rewiring fixes—I had some problems with some outlets. I'd say they're a B.”

Review by
01/31/2018

“It's been quite a while since they did anything for us. They last hung a ceiling fan for me. I'd say they're a B.”

Review by
01/31/2018

“The service was great, but I do not need Mister Sparky anymore. They were wonderful.”

Review by
01/31/2018

“They fixed my problem. They changed out some electrical outlets. An A is good.”

Review by
01/31/2018

“It was a lot of things. They deserve an A. There were no issues.”

Review by
01/31/2018

“They installed a new box for the whole house. I'd give them a B.”

Review by
01/31/2018

“Mister Sparky, I remember them. They were a B.”

Review by
01/31/2018

“I'd give them a B.”

Review by
01/31/2018

“It was positive.”

Review by
01/17/2018

“It was positive.”

Review by
01/17/2018

“It was positive.”

Review by
01/17/2018

“They did the job pretty well, I think. I'll say A+. They did well. I'd recommend them.”

Review by
01/17/2018

“I liked the guy—forgot his name—he's pretty friendly and responsive. I would say they're an A.”

Review by
01/17/2018

“He's very good, he went over details, and he did really good work for me. I'd give him an A.”

Review by
01/17/2018

“I just thought that they were efficient, well qualified, and they knew what they were doing. I'd give them an A+.”

Review by
01/17/2018

“They were good. The work they've done was real good; I'd give them an A+.”

Review by
01/17/2018

“They were on time, and they had a fair price. I'd give them an A+.”

Review by
01/17/2018

“Everything was good—I forget the technician's name, but he was really good—I'd give them an A. I don't live there anymore, but I'm assured, an A—it's still working.”

Review by
01/17/2018

“They were great. I think I had very unique electrical issues, and the gentleman was able to trace that out without destroying my house, and got it fixed in a pretty quick manner—definitely an A.”

Review by
01/17/2018

“It was very good work, and I had no concerns at all—it was excellent work. They did a good job, and I'd give them an A. It was very good. I had no concerns, and I would recommend them.”

Review by
01/17/2018

“They did the job at a fair price, and they were quick about it. They came when they said they would, they were on time, and they didn't hang around. They did good; I'd give them an A.”

Review by
01/17/2018

“I'm assuming it was good. I think that they were relatively fast to respond and courteous. I'm assigning an A; I had no complaints with customer service, punctuality or cleanliness.”

Review by
01/17/2018

“They were extremely quick, and they didn't waste my time. I'd give them an A+— Excellent. Their quality was very good, and they were in-and-out. Did a lot of stuff and were in-and-out. Right now, I'm highly recommending them.”

Review by
01/17/2018

“They've always been very good. They give three price points—good, better, best—and you can pick which one you want. They're thorough. They send the same technician out every time, so you always know who's going to show up. We've had no problems with them. I'd give them an A.”

Review by
12/01/2016

“They were great. They fixed a couple of external outlets. They were on time and knew what they were doing when they fixed the problem. They were reasonably priced. I'd give them an A+. I referred them to friend already, so I enjoyed working with them.  ”

Review by
12/01/2016

“This was a while back. They installed a light. They seemed really to know what they were doing compared to a lot of other places. I would probably give them the highest in all the categories. The tech was very knowledgeable, and I would definitely ask for the same tech if I used them.  ”

Review by
12/01/2016

“It was unfortunate. The stainless steel part of the stove on the top had a big gash, but that's life. They put in a plug where it was a hard wire for the stove. They were available on a short notice, sent a pleasant person, and it was done quickly. I'd give them an B. I would recommend them.”

Review by
12/01/2016

“There was an issue with them cutting my line to my sprinkler system, ad it took them over a week to get it fixed. And I had some bushes die that I needed to get replaced, and it was a big mess. Other than that, there's nothing else. The technician was out there a week on his own trying to repair it, where I finally had to call the supervisor and they had to send out a company that worked with sprinkler systems and stuff to come out and re-fix it. And then it got fixed pretty quick. We'll give them a C. Their punctuality was good. I'm probably not likely to recommend them.”

Review by
12/01/2016

“They did work for me over a year and a half ago in my breaker box. They were fast and able to take care of the problem. I'd give them an A grade. Nothing else about the experience was noteworthy. I'm very likely to recommend them.”

Review by
12/01/2016

“I'm trying to remember. I don't remember exactly what it was because I've had several remodeling projects. They did a good job. The technicians were professional and the work was done well. The cost was reasonable.  ”

Review by
12/01/2016

“That was many, many moons ago. I guess it was good. I had a power plug that was out. He was knowledgeable. Quality of work was great. Mr. Sparky is a little pricey guy. To fix one plug it was 5 dollars, almost 6.”

Review by
12/01/2016

“They were fantastic. It was inside and outside electrical work. They were polite and seemed to be honest. It's been a while, but I do know that I was satisfied with them. An A across the board is fine. ”

Review by
12/01/2016

“I don't remember what kind of work they did. They're always good. We had the protection plan. We don't have it anymore, but we had it and it was pretty good.  ”

Review by
12/01/2016

“They put in a furnace. They were on time. The price I guess was reasonable. I'm not too sure, but the guy did a great work installing. I'd give them an A.”

Review by
11/30/2016

“It was good. It was excellent with no complaints. They came and checked on my bathroom energy boxes and the breaker box. I had no complaints at all.”

Review by
11/30/2016

“I'd give them an A I guess. They did a pretty good job on cleanliness. They were installing light switches and outlets.”

Review by
11/30/2016

“I'd probably grade them an A. I had a floor plug and some outlets outside that needed to be fixed. I'm probably likely to recommend them.”

Review by
11/30/2016

“It was a long time ago, but it was fine. I have no complaints. It was a lot. There was a lightning strike. It was a lot of stuff.”

Review by
11/30/2016

“That was like a hundred years ago. I haven't had any more recent work. I'd grade them a B, in that area. I was very satisfied.”

Review by
11/30/2016

“I give them an A+. It's been a while. They changed out some fuses I believe.”

Review by
11/30/2016

“It's been a while ago. I'd give them an A. I think I had some wires that were out. One side of the house had gone out, something electrical. He took a look at the breaker box and did whatever repairs. Whatever he did, it worked. I would recommend them.”

Review by
07/29/2015

“If we have any electrical needs—and I'm sure that we will—Mister Sparky is the first place that I will call. We felt that they were so professional, courteous, and on time. They put a new fuse box in, and then he had to rewire a light outlet. I was really happy. I'd rate them an A.”

Review by
07/29/2015

“They got a lot of work done on time. There were no price arguments, and everything has worked since they left. They replaced a panel in the garage, and they replaced every 110-volt outlet in the garage. I would give them an A. I would call them back, too.”

Review by
07/29/2015

“They were professional and got the job done quickly with no problems. They installed an outlet on my back patio and then verified that the external circuit kept breaking because there was a faulty outlet on that external circuit. I would give them an A+.”

Review by
07/29/2015

“He seemed to be very confident and just a nice guy, one you could trust. They did about $2,200 worth of stuff. They replaced some panels and went around and did some work on the electrical outlets and stuff. He stayed for about four or five hours. I just looked them up online. I would give them an A.”

Review by
07/29/2015

“Mister Sparky did a really good job. I was very pleased with them. It wasn't a problem, but it had to be done; it didn't diminish the fact that what they did had to be done anyway. They were real professional, pleasant, and polite. He knew what he was doing. They replaced a breaker. I’d rate them as an A.”

Review by
07/29/2015

“Mister Sparky did a fantastic job, really. He was very polite; he explained everything to me. My house had several things that weren't working properly. I had some lights that were connected to an old alarm system, so he needed to convert those lines because those lights were useless. He did an A+ job.”

Review by
07/29/2015

“They were very informative, and they gave me several options to choose from as far as the repairs that needed to be done. They ended up only just doing the bare minimum. I was selling a house, and I just think there was corrosion based on the conductors in the electrical box. I would rate them as an A.”

Review by
07/29/2015

“I had them out, it's been about maybe six weeks ago. The tech, the person I think was competent but I took issue with the fact that he charged me $99 for what's called an anchor clamp that goes onto a grounding rod that the roofers who were also there the second time finishing up my roof and putting my lightning rod system on that when I told them what I was having to pay for that particular clamp, they said we sell those for 99 cents and we install them for free so I felt like I got gouged. I won't use Mr. Sparky again because I thought they were way too expensive. He installed a surge protector into my electrical panel to prevent problems with surging. I’d give them a D because I won't use them again.”

Review by
07/29/2015

“My experience was not positive for the most part. Ultimately the job is done and it's done correctly, so I'll give them credit for that. The things that the technician told me when he came out here initially did not necessarily prove to be true. He led me to believe some things about a local electrical — the infrastructure. About how quickly they would come out and connect my repaired line and what not. And he just totally was speaking for them out of turn, and when I contacted the energy company they were like, No, we don't ever do anyone that way. And so the entire timeframe that he gave me was fabricated. They were supposed to run a new line. My electrical line somehow went bad from the infrastructure, and they were supposed to replace that line. I had had the energy company come out and put a temporary line. And they were supposed to bury the new line and have it ready for the energy company to reconnect. Which they did. But he told me that once they got finished burying it they would call the energy company and they would be out the same day and connect it that day. It's really hard to grade them, because like I said they did do the work they were supposed to do and it seems to have been a good repair. It's just the one technician who's not trustworthy so I don't know how to grade that. For the work itself they can have a B. For the customer service, he failed. It did make a difference to me even though I had a temporary line because the temporary line does not carry the amount of current that the permanent line does. I couldn't run an air conditioner and my clothes dryer at the same time the whole week that I was waiting and it was about three weeks. He told me same day. It didn't work out. But they did do a good job when they did it.”

Review by
07/29/2015

“It was mostly positive, but they had to come back once because it wasn't right and then now the outlet they installed is not working properly so I think I may have to call them back. They were pleasant and all that but I was surprised - they put a new kind of outlet in. It was a little bit hard to put it in. It takes a lot of effort. Outlets, you should be able to plug it in as you need it, but it's too much work. So they may have to come back and take a look at it. But they were pleasant. They put three new outlets in. I think one of our friends has them. We were looking for a licensed electrician and they said Mr. Sparky is licensed, so I gave them a try. They did the work, they were very pleasant, courteous, but then it's not working. I had to call them back, once for the outlet and then they came and fixed it, which was good. So their follow-up customer care is good. But professional work, I think they should be more diligent in doing it right in the first place. They are an electrical company, that's what I expect. B.”

Review by
07/29/2015

“We don't like Mister Sparky. Their pricing made it negative. We've had them out here twice and the pricing's been bad both times. The first time they left a mess. We called him up. He said he just forgot it so we threw it away. The second time we got charged like $45 to come out to look at something and they didn't do any work. They repaired a light that wasn't working. I'd give them a C.”

Review by
07/29/2015

“They just upgraded my electrical box. I would give them a B.”

Review by
07/29/2015

“He knew exactly what was wrong and fixed it. They’re an A.”

Review by
07/29/2015

“They came in and fixed everything. I did have one concern, though—I have never gotten a bill. That's the thing I really like. I would give them an A.”

Review by
07/29/2015

“Everything ended up being just fine. I had a positive experience with Mister Sparky. It was great—it was tops.”

Review by
07/29/2015

“I liked their professionalism and the fact that they were on time. I’d give Mister Sparky an A.”

Review by
07/29/2015

“They did a good job. They fixed plugs in the kitchen that weren’t working. I would give them an A grade.”

Review by
07/29/2015

“Mister Sparky was quick and fast—they came and did the work within 15 minutes. They replaced an outdoor outlet that I had. I would rate their company as an A.”

Review by
07/29/2015

“I had them out maybe a couple of months ago. He was fairly professional and did the work that I requested for them to do. They moved some outlets. I would give Mister Sparky an A.”

Review by
07/29/2015

“They were fine. They were so polite, and they did the job right away. They changed the light fixture in my living room after it shorted out. I would give them an A. They were good.”

Review by
07/29/2015

“The technician was extremely knowledgeable and very helpful, and he took his time explaining things to me. They replaced some breakers and did some rewiring. I would give them an A.”

Review by
07/29/2015

“They did a thorough job. They did all the work that was needed. They did a good job. He ran an electrical outlet through the washer and the dryer and had to re-route some other electrical outlets for me. I would say a B.”

Review by
08/04/2014

“Mister Sparky did a very good job. They hung some chandeliers. They were on time. This is my first time using them, and I would use them again. I would grade them an A.”

Review by
08/04/2014

“Mister Sparky was very good. They did work several times for us. This time they put light fixtures to that room. I would grade them an A. Very good.”

Review by
08/04/2014

“He was really nice, courtesy. looked for the problem I had and fixed it right up. It's still holding up. I would use them again. The technician was really nice. It didn't take him very long, maybe less — it wasn't an hour, 35 minutes or less. I would grade them an A.”

Review by
07/30/2014

“Mister Sparky Electrical Services were unable to fix our problem because it needed to be done by a specialist - it was a generator issue. They were really nice, came out in a timely manner and were honest about this being something that they do. I would recommend them. We've been using them for a while - for the last two years. I'd give them an A+.”

Review by
07/30/2014

“The work Mister Sparky did was good but the prices were very high. I would recommend them with a caveat because of pricing. I'd give them a B.”

Review by
07/29/2014

“The guy who came out and did the work was excellent. He had me convinced he knew what he was doing. Their prices are a little too high. I'd give them an A.”

Review by
07/29/2014

“Mister Sparky Electrical Services' services were good. There was supposed to be a discount for senior citizens. They did my electric in my walls. I'd give them an A.”

Review by
07/29/2014

“Mister Sparky came out and they hooked up the X1, all the devices and got it going. This is an old house. They had so many wires here. They had to really do some research on which ones were operating the televisions. Every time anyone comes out and puts a television in or takes one out, they don't ever take the wires out. I would recommend them. I would grade them an A+.”

Review by
07/29/2014

“Mister Sparky did some work only once and they did OK. They were OK. They did my work and they did it. Well, he did what I asked him to do and everything is working. I would recommend them. I would grade them a B. I only had them once. I would give them a B.”

Review by
07/28/2014

“The electrician from Mister Sparky pointed out some things that needed to be fixed, and he took care of it right there. He did a good job. I would recommend their service. I found about them because they are affiliated with a group that handles the air conditioning and plumbing services for me. I would grade them an A+.”

Review by
07/28/2014

“The technician that came out was a really nice guy; he was thorough, did a good job, and was very professional. I didn't feel uncomfortable having him in the house with me or my children. We had a ceiling fan installed, which was tricky because our ceilings are 20 feet high. They’re A+.”

Review by
07/28/2014

“Mister Sparky has been out twice. They did what I wanted them to. They changed one switch, and they did some other stuff the second time that helped repair my lighting—I have some over-the-counter lighting, and they got that to work. There were also some switches in the living room that the contractor didn't do right, and Mister Sparky got those right. Everything has held up fine. I certainly would use them again. I really admire the electrician—he came both times, and as long as he's working for them, I'm going to have him come. I got them to bid on a couple of things. As long as they stay with that kind of attitude, I'll have them do my lighting and that sort of thing. I would grade them an A+.”

Review by
07/28/2014

“Mister Sparky was on time, lickety-split. He checked everything, and I have no complaints. I had a hot socket—I plugged something up, and it would spark—so he changed out the inner workings of the socket. I had another socket in the ceiling, where if I plugged the light in, it would flicker, so that was no good. He changed that out for me, too. He even changed my light fixture for me, and he also checked all the other sockets to make sure that they worked and weren’t running hot. I would grade them a ten out of ten­—A+.”

Review by
07/28/2014

“They did an excellent job. I've been using them off and on for two years. Everything has held up very nicely, and they clean up after themselves. I would give them an A.”

Review by
07/28/2014

“I was pleased with their service. I would probably call them again. I would grade them a B+”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: