Abacus Plumbing, Air Conditioning & Electrical
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 69 customer surveys.
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3rd year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus specializes in rewiring and the repair and installation of electrical panels, surge and lightning protection, indoor and outdoor lighting, LED lighting, recessed lighting, ceiling fans, GFCI outlets, switches, dimmers, and other residential electrical needs.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Abacus was founded in 2003.
Distinctions
The company was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
TECL 30557
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 69 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/31/2017

“We were very satisfied. Very reliable, they showed up on time. They gave us all the information, answered all the questions, they made recommendations, they gave us the cost estimate and stuck to it. They did plumbing, a gas line on the balcony to our grill and they did some electrical work. They exchanged a plug. I think that was it for last year. I would give them A+. I really don't have any complaints.”

Review by
08/24/2017

“They hung up lighting fixtures. I'd give them an A overall.”

Review by
08/08/2017

“No complaints with the work.”

Review by
08/08/2017

“I am satisfied. On the electrical, there was a problem afterward, but they came right back and repaired it at no charge. The box that they used was an outdoor box and it got wet and shorted out. They put a different kind of outdoor box on it, and it's been fine ever since. I would give them an A rating. They were great. I would highly recommend them.”

Review by
06/21/2017

“I'll give them the top grade, and it was great. They did electrical work.”

Review by
06/19/2017

“They were very thorough. They did electrical work for me. Abacus gets an A. I would highly recommend them to a friend.”

Review by
06/19/2017

“They were fine. I trusted them. I've had several things done. I used them for electric work. I would grade the overall experience with a B. They could have improved their services—one time I had a kind of emergency and they were not able to help me.”

Review by
06/19/2017

“Abacus did electrical work for me. They were great, and I would give them the highest of recommendations. The gentleman that came to help me, I think it was Jeremy, was over the top, very polite. Did excellent work, with no issues.”

Review by
06/19/2017

“When Abacus gave me the on-site estimate, that's what it cost. They replaced the electronic control module on my water heater. They earned an A+. I would highly recommend them to a friend.”

Review by
06/19/2017

“They did some electrical work, as a matter of fact, not too long ago. I think that the gentleman was very professional and did a great job, but did not give me the full prices of the work he was about to perform up front, so I got a bit of a shock at the end when he tallied it up. I believe they charged me too much for a part. The price wasn't the price I thought it would be. I'd probably give them a B overall. When I called back to complain, they weren't very helpful at all.”

Review by
06/14/2017

“Abacus put in a new breaker box for us. They were here when they said they were going to be here, and they cleaned up nicely after they completed their work. And the inspector from the city said everything was good. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/14/2017

“They were very thorough and explained everything that was going to happen. Most recently we had an electrician, but we've had a plumber and an electrician in the past, and everybody's been very professional and very good. I would definitely say it was A+ work. We have recommended them.”

Review by
06/14/2017

“The guy was very thorough. They did electrical work for me. I would grade the overall experience with an A.”

Review by
06/13/2017

“Abacus did a good job. I liked that they were on time, they cleaned up behind themselves, they did what they said they were going to do, and they were polite. I had the plumbing group out and then I had the electrical group out. I would rate them as an A+.”

Review by
06/13/2017

“They were really courteous, very prompt, and they did the job. The last time they came, they inspected my house. I'd give them an A for the whole experience.”

Review by
12/12/2016

“I paid more money. They charged me too much. They changed the breaker box and they charged me $2,000. That's too much money. I'd give them a D overall.”

Review by
12/12/2016

“They were electricians. They replaced one of those real long light bulbs in our kitchen. They did their work and it was satisfactory. I'd give them an A overall. There weren't any issues. They just did what we needed and that was it.”

Review by
12/12/2016

“They did electrical work. My fuses kept on blowing and they came and checked out the problem. They were prompt. I found it was very professional.. I'd give them an A- overall.”

Review by
12/12/2016

“They were efficient, customer service was good, and the quality of work was good. They replaced my entire electrical panel. I'd give them an A+ for the overall experience. I heard about this company through a TV ad. I would recommend them without a doubt.”

Review by
12/12/2016

“They did satisfactory work. They did A work. They were on time.”

Review by
12/12/2016

“They were very professional very thorough, and they identified a problem before actually starting the work. Once the work started, they finished it in no time. They installed a water heater for me The only electrical work they did was install an outside electrical outlet. I'd give them a B.”

Review by
12/12/2016

“He checked and secured my kitchen lighting because it was flickering and I was worried about that. After that we had some ceiling fans put up and they did that for us. They were friendly and very approachable. I could ask questions really easily and it wasn't going to be a problem. I'd give them an A for certain.”

Review by
12/12/2016

“They respond to my calls and they come promptly and the men seem very knowledgeable. They came twice and the last time they put in a new faucet. They also replaced a fan on my patio and they also replaced all of the ceiling lights in my kitchen. They deserve an A+. I had no issues. If anybody asked me I'd recommend them.”

Review by
12/12/2016

“I like the quality service and they're good people. I've had them do some plumbing work in my home and electrical work in my office. I'd give them an A+. I have already recommended them. They did some exit signs. They replaced some batteries in some lights. They did some repairs on some of the fixtures in the office.”

Review by
12/12/2016

“I called them on several occasions, got no response. They were here when they were doing the work. It was $3,000 and I haven't finished paying for it yet. I pay for it every month. I called the office and they told me they were going to come back and finish it. One was a plug and one was a switch that was near my front door and that was what they were going to come back and do. I waited and waited. The switch, intermittently it comes on. It looks like a bulb that you don't screw in real good.. The other thing is they told me about the panel. I had the old panel. I told them I was going to keep it. It was so much money that it threw me off. They did it that same day while they were here or the next day. I called them and neither one of them called me back. I wanted someone to come and finish. There were two things. What happened is it had gotten dark and it was late. I don't know anything about electrical work, but I know that when you change the thing and you tell me I won't have that problem anymore and that problem is there and it doesn't work anymore. You put the switch on and the light would come on and intermittently it wouldn't come on anymore. It was two different things. The one out in the foyer, that was a thing of needing a new switch. On this other one, he changed the switch and he did whatever and it lit up and it was fine. Afterward, it stopped again. It wasn't a bulb. The same light that he had done before, he said we wouldn't have that problem anymore, and we had it. They didn't come back, and they didn't finish. I'm having the same problem that they said I wasn't going to have. The city comes out and looks at the panel. I was concerned about whether I needed a panel because I didn't want them to take the old one. They didn't finish. They finished the panel. There was work inside and out and it all happened in one day. The day that they were here was when they were supposed to come back.. I should have wrote a letter, but instead I called. I spoke to a person on two different occasions and they asked me what was my issue and I told them, and I told them I wanted to speak to a specific person. They said if I had a problem, to call and I did. I asked for this specific person. Then I told them what I wanted, but the person never called me back. I'm still paying for it. I've never missed a payment, never been late. I'd give them a C overall.”

Review by
12/12/2016

“They replaced an electrical panel. They didn’t fully back size the panel like they're supposed to. You're supposed to have a board behind your panel, all the way up and down it and they didn't do that. They just essentially used the existing mount. They mounted the meter outside too high. You can't even originally read it without getting on a ladder. They didn't run the ground wire proper. It was all within code, but code is a minimum standard. For someone who's done electrical work in the past, it was just a very average installation. I'd give them a C. I already had the green tag on it before they were inspecting it. I called them twice and tried to get an invoice and they said they emailed it to me. They told me they'd be there in the next day and they didn't show up. They said they'd have the work done in two days and I think it took them three. The expertise was good, but the installation and keeping things clean was OK all the way around.”

Review by
12/12/2016

“The work was very good, but I asked for a receipt and they said they would send it. They didn't give me a receipt at the time the work was done. I needed it so I could have proof if we ever sold our house or anything. It wasn't plumbing it was with the circuit box, the electricity. The work was perfect. They removed the old circuit box and put a new one in. It was real expensive too and I needed my receipt. The customer service was good. They were nice and they were cordial when I called, but they did not do what they said they were going to do. They didn't send me the receipt. For the work, I'd give them an A+. They were very nice. The man that did the work, he told me they no longer gave receipts. I gave him my check and he said he could not give me the receipt. He said he would email it, but I don’t have a computer. They did excellent, they cleaned up afterward. They took out the old box and discarded it for me. It was excellent work.”

Review by
12/12/2016

“It was alright until I got the funding. I thought I was going to be paying them direct with so much a month. It turns out they gave my account to somewhere in Florida so I send them money every month. I don't like it because the interest is higher.. I'm a little disappointed because I really believed they were going to just bill me every month. They didn't, they just gave it to a bank or credit place in Florida. I have to mail the payment there all of the time. They did a good job. They did wiring for me. They rewired some of the house so it helps. It was partly positive, partly negative. I was fine until I was billed by a place in Florida I never heard of. They never told me about that. I really believed that they were going to bill me a hundred or something a month. They didn't let me know anything about it, it was a shock. That did not make me happy. I'd give them a B overall. It's pretty good.”

Review by
12/12/2016

“They were attentive to my needs, what I needed, and they talked to me about what was going on, what had happened, and just did what I needed, and didn't try to talk me into extra stuff. My house was struck by lightning so they helped with my air conditioner. I lost my garbage disposal and they replaced that. I had to get a board for my electrical box because it was damaged. It was my first time using the company. I had three or four technicians. I had three different experiences. I'd give them between an A and A+ on all three. They did air conditioning, plumbing, and electrical work. I had to buy appliances to replace the appliances that got hurt, which they did not do. I realized I needed one, I called them out, they replaced it, and then were gone. It wasn't a big ordeal.”

Review by
12/02/2016

No review comments provided

Review by
12/02/2016

“Cesar is knowledgeable and courteous.”

Review by
12/02/2016

“All Abacus employees are very courteous, professional, competent, thorough, and helpful. They explain what they are doing and go the extra mile.”

Review by
11/29/2016

“Very professional and knowledgeable”

Review by
11/29/2016

“Work was excellent. Pricing was way too high though.”

Review by
11/29/2016

No review comments provided

Review by
11/29/2016

No review comments provided

Review by
11/29/2016

“Their work, workers, customer service were all EXCELLENT but they charge twice as much as my research said they should. Literally, the cost was 2x as much as the highest I found, after the fact, and 3x as much as most other vendors. If they pay their employees more than most, that is also excellent because their employees and all the service they provide is quite extraordinary.”

Review by
11/10/2016

“Great work, great people. I wasn't expecting the pricing to be so high though. Your customer base must be a small percentage and the companies you do work for must be where you make your money. Gotta make a dollar in these times. I would recommend Abacus, with the stipulation, make sure you are financially ready for it. Otherwise, good job. Thanks.”

Review by
11/03/2016

“I am a senior citizen and fixed rates charged is on the high end.”

Review by
11/02/2016

No review comments provided

Review by
11/02/2016

No review comments provided

Review by
08/26/2015

“They seemed to know what they were doing, and that’s what I liked about them. They worked on my air conditioning unit, and I'm getting ready to have some plumbing work done and probably a little bit of electrical work, too. I would give them an A.”

Review by
08/26/2015

“They're spectacular. They were prompt and on time. They did everything that they said they were going to do, and then they brought in their electrical team and replaced the junction box in the back. They cleaned up their mess, so you couldn't get any better. I would recommend them based on my experience. They’re A+.”

Review by
08/26/2015

“They did some electrical work, and they put two electrical outlets in a closet. My husband had heard good things about them. They gave us a bid, and then they were able to quickly do the job that we asked them to do. They got it done in the time period that they said they would, and they cleaned up and left it in working order, which is what we needed, so they did good work. I’d give them an A.”

Review by
08/26/2015

“I like a lot of things about them. Their pricing is up front. They bring their iPad with the prices on it, so it's not like someone's pulling a number out of a hat, and I like that. I like that they're on time. I like that he'll tell me what he can fix, and he'll tell me what he doesn't have to fix—I like that very much. They’re very professional, and I use them over and over. They’ve done a couple of things for me—one was electrical work, and the other was plumbing work for the shower. They changed some fixtures for me, and they've also done electrical work—running a line to my A/C that it required. It was really good because another air conditioner guy had been out there and didn't even tell me that it was missing something; it was missing a breaker that it should have had. So I got the Abacus guys out here, and they finally fixed the problem, because the problem had been happening over and over. They came out and fixed the problem. It was a good experience. I’d grade them as an A.”

Review by
08/26/2015

“We've got a service contract with them for the town house that we're going to rent. They checked out the electrical system, they did an upgrade of the box, and they checked out the HVAC. I have not had to do the water system yet, but they seemed to be very professional, and they did very good work. I was aware of them through word of mouth, general positive feedback, and various things. They’re an A-grade company.”

Review by
08/26/2015

“Just the one time, they cleared a drain for me. It was great, the technician was very informative. I liked the technician, he was, full of information, he gave me the background on what he was going to do before he did it, and made sure that I was OK with everything, all the work that he was going to perform before he performed it, the technician was very good. I heard about them from commercials on tv all the time that I see them, they have a very good reputation from what I understand, the first time I've actually used them, I had them give me an estimate on some air conditioning work last year but I didn't go with them, they were a little bit pricier than the guy that I went with. I would give them an A.”

Review by
08/25/2015

“They knew exactly what they were doing, which was nice, and they guaranteed all of their services, which is the reason why we went with them. They're a reliable company. They came out for an estimate on a couple of things, but the main thing that they did is, we had an electric tankless water heater put in on the plumbing side. Then, the electrical workers came in to make sure it was all hooked up properly. We had a temperature issue, but that was on the plumbing side, and they fixed it right away. My parents had had work done with them, so they recommended the company to us. I would give the company an A-.”

Review by
08/25/2015

“I liked everything. The job was done right. The technician was clean, neat, and very personable. He knew what he was doing, and it's been working ever since. They changed out two faucets and two bathtub faucets and sprayers. It's pretty major, having to cut into the wall and do a bunch of stuff, for the whole faucet spout. They installed a ceiling fan, did a great job on that, changed out an outdoor light, and changed out a couple of bathroom lights. I would tell a friend to use them and give them an A+.”

Review by
08/25/2015

“They said they were going to come out, and they came out, and did the job that they were supposed to do. We had them put in a surge protector for the whole house, so the fact that they had an electrician that could do that made it easy for us to work with them—that's pretty much it. The price was right, they were polite, and they were on time. I would tell a friend to hire them. I would give them an A.”

Review by
08/20/2015

“They were on time when they said they were going to come, were pretty responsive, responsive in terms of being able to give me estimates and quotes right on the spot. I had some electrical work and some air conditioning work, that's where I'm not quite as satisfied with them and did not use them to do the air conditioning anymore. I chose them to do the electrical work because they were reasonable and reasonably priced and had come recommended. Off their electrical work, I'd give them a B.”

Review by
08/20/2015

“They have always done good work. They are efficient, clean, and neat, and they just take care of business. They've done mostly electrical work for me at my house. I have a home warranty, but the home warranty only covers a certain amount of things. I've mostly used the electrical end of the business. The company gets an A from me. I chose them because of one of their employees. He's over the electrical, and he used to have his own company. I used him when he had his own company, so when he told me he was going to be going on with them, I continued using him, and I've always been pleased.”

Review by
08/20/2015

“There was nothing that I didn't like about them. They had to replace the entire fuse box. It was fine. There was some mix up in the communication between some of the Abacus folks and the city of Houston. Where the inspectors had to come out, so they had to do it multiple times. It all seems to be working fine. I guess it was working fine before, but they said it was a fire hazard. It was fine. Everybody from Abacus was polite and professional. I chose them probably because I was also having some plumbing work done and they did both. I'd give them a B.”

Review by
08/20/2015

“I had electricity. They had to rewire everything and I did have a problem. They had to rewire a breaker box for me and they clocked the wires and it caused my air condition to blow up, grounded my air condition had to get a new air condition because there wasn't enough electricity going to the unit so it burned up. On the other hand, I called them, they came out, they fixed the problem and they reimbursed me. They did good by what happened. They fixed it and fixed the problem. They paid for it and I didn't have to take any kind of legal action. I was satisfied. Because they stood by their work and they came back several times and fixed it, I would give them a B+.”

Review by
08/20/2015

“I've already kind of posted in several places what happened and Abacus kind of refuses to think that they did anything wrong so I'm kind of done with them. I thought that their prices were not fair and I felt that their technician was not truthful. Because I had a second opinion by an air conditioner guy who installed my air conditioner and had done check ups in the past and they basically told me I had mold in my plenum and I did not. they overfilled my system with coolant, refrigerant, whatever it's called and when my air conditioner guy, the second opinion went out there, they had left my duct unvented. They had to take apart the ductwork and tape it to look at the plenum. They didn't tape them back and I've done business with this air conditioner guy for years like I've said. He's a mom and pop, and it was him and his sons that run the business and they're very honest and he put in my system so he knew exactly what was up there and when he shows up and says your vent has been untaped, I know my husband didn't do that. And I don't go up there. So I put a thing on (inaudible) and Abacus replied that they thought their prices were fair and they thought their technician didn't do anything wrong and I'm walking away. I heard really good stuff about them. I had prepaid for stuff, for the air conditioning and heating inspections and now I'm not even going to have them do my heating inspection because they're going to tell me I need something else.”

Review by
08/20/2015

“They were on time, and they did what they said they were going to do with no surprises. They did plumbing, electrical, and HVAC work. I chose them because they could address all of the items with one company. They’re an A-rated company.”

Review by
08/20/2015

“I liked that they were friendly and informative. They just switched out some lights and some light switches for me. I chose them because I was tired of being upsold every time I got other companies in and I was hoping that they wouldn't be doing that as well. I'd give them a B.”

Review by
08/20/2015

“I liked the plan because I get both of my air conditioners checked for $99 a year. They've done some electrical work for me in the past. I'd give them an A rating.”

Review by
08/17/2015

“The techs themselves were fine. I will never call them again though. That home is vacant and I've spent thousands of dollars and I did not get thousands of dollars of service. I still have outlets outside. I have stuff that doesn't work and I'm selling the home and I've got outlets and switches that don't work properly. So I don't know how many thousands of dollars I've spent but it was quite a few. I don't remember why I chose them, probably because I thought that they were better known. I did not call for references, just a better known company around Houston. But I'll never give them another penny based on their non follow-up and I still have to pay somebody else to come out and rewire stuff. I'd give them a D, won't use them again.”

Review by
08/17/2015

“I've had nothing but positive experiences with Abacus Plumbing. They're a great company. I like everything. The people that they brought over to do the work were top-notch professional guys, they answered all of the questions, and they did a great job. They made sure that if I had any problems with anything, they took care of it. There were a few issues. They did a major job on my house, they did $30,000 worth of work. The contractor that dug a trench in the back actually nipped my main wire that goes to the main converter box to the back. I called the guy about two weeks later when I started having problems with my house’s electricity. They sent an electrician over here and told them what the problem was and where the energy was. They came out the very next day, dug the trench, put new wiring in, and didn't charge me anything for it. Other than that, they did a great job; everything's good. I have nothing but positive things to say about Abacus Plumbing. I'd give them an A+ for sure. If I ever have any problems with my plumbing, Abacus Plumbing is who I'll call. I've referred them to several of my friends. I did my due diligence. I had companies come out here, and they weren't the cheapest, but they weren't the most expensive.”

Review by
08/17/2015

“I liked them. I thought they did a great job, and I'm very pleased. I would use them again. They did mostly air conditioning work and a filter, and they did some other small things for me. Also, I had an electrical part that needed work, and they did a good job. I chose them because I had heard that they were really good—I wanted someone that knew what they were doing and would do a good job. I'd grade the company as an A.”

Review by
08/17/2015

“The last time, I didn't like their service. The guy that came out just wasn't very professional. It wasn't for plumbing, it was electricity. It was for an outlet for a new appliance. I chose them because we had actually used them before and it was fine, but this time it wasn't. I'd probably give them a B.”

Review by
06/04/2014

“Abacus was very quick to get out here and get the job done. They changed out a circuit and fixed the air conditioning, and I have no complaints. They’re an A-grade company.”

Review by
06/04/2014

“They knew about everything we called for, coming out to help us with whatever we called for. We contacted them for the water heater install and also for electric work. We chose them because one of the other companies was a little bit pricier. I would give them an A.”

Review by
06/04/2014

“The young man that came out to fix our heating was very professional. He had the equipment on his truck to fix it, and he fixed it in no time at all. The problem was a safety feature—a fuse on the heating unit. If the furnace overheated, it would shut down. Abacus deserves an A+.”

Review by
08/12/2013

“I think Abacus Plumbing did a great job and I think they're expensive but they did a good job. It was my first time having them do work for me. We had just some very minor work. We live in a condo that was built a number of years ago and I had them come in and pull the faucets in both our bathrooms. They were running a really a very small stream but it was the hot water. So I felt it was contributing to our electric bill which is already high in Houston. We have hot summers and so I had them come out and had them pull the faucet handles off. In one bathroom replaced the cartridge and the’O’ ring and then the other he just replaced the ‘O’ ring to stop the leak. It was A+ service. It's just that I felt they were very high and I told a couple people about what I paid and they thought that was very high for what was done. Now he was here about 3 hours and I've since talked with somebody who does, kind of a handyman and does minor, minor plumbing and he said that just because they got the union and all that business they have to offer benefits and that kind of thing because they're a big company. Whereas, if you're working with somebody who's working on their own, that's not the case. It was A+ service, I had no complaints about the service. The man that was here was very nice, very polite; no complaints there.”

Review by
08/09/2013

“I had a great experience. My husband's out of town; I came home from work, opened up the door and it's hotter than Hades in there and I went ‘Oh, no,’ and I could hear the fan going but there was no air coming out. So I called them and I have one of those things where you buy, you pay, and then they come out twice a year and check your deal. So he got there about the same time as my husband. Come to find out we just meet to go out to the outside and press the button, turn it off and turn it on, and it works. When there was a thunderstorm out and lightning must've shorted it out or something for a minute. But anyway they laughed about it because I couldn't figure that out. But there's no charge and it was wonderful and now they came out, that was last summer. Then Abacus Plumbing came out and just checked everything make sure everything was OK, running OK and then what they do is you buy into that where you pay them up something once a year and then you call in if you have an emergency then if you're a member of their club there and they put you at the head of the line for their services. I had a great time. I've been with Abacus Plumbing about a little over a year. This man was from Ireland and he came here. He hired nothing but the best, they're all certified electricians. They know how to do everything so that's what I like. They're just always very honest. They finished the work in a reasonable amount of time. I couldn't figure out what it was. They went out there and did that. So my husband asked them to check everything out. They came back in and went upstairs in the attic and checked everything out and everything was fine, it was good. I would give them A+.”

Review by
08/08/2013

“The fellow was friendly, but he also seemed more intent on selling me a new hot water heater than he did on getting the one I have working. It was a repair. Abacus responded to my request in a reasonable amount of time. He found something else to fix, and got that fixed at some relatively high price for what amounted to soldering a joint. They were respectful of my home. What was happening was the burner was going out, and he said, 'When it gets hot in the attic, that can happen.' The only problem with that is we've had it for ten years, and it's been just as hot in the attic over that last ten years as it has recently. So, one has to start wondering about the veracity of that statement. Basically, what I figure probably had happened is that over the years, rust and whatever—just dirt and stuff that gets around things—probably has restricted the flow of the air some, so I pulled out my vacuum cleaner and cleaned out the area. He did light the pilot for me, which is pretty easy to do. The flame problem happened again within 24 hours. So, at that point, when I pulled out the vacuum cleaner, I used it to kind of clean the place out, and then I used the blowing end of it to blow stuff around so it'd rearrange the dirt that was probably in there because it could not reach everything very quickly. It's been working fine ever since. Let's go with a D+.”

Review by
08/07/2013

“We had problems with a product Abacus put in and the cost of that product. After we had it put in, we requested that they give us the product information along with model serials so we could do some research and price it ourselves, but they never responded. So I think for a $500 to $600 part, I paid $1200. They were putting in an ultraviolet light to kill bacteria in the air conditioning system. They've never called me back, and we called them four times. I would give them a D.”

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