Heritage Home Service
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Heritage Home Service has received 4.9 out of 5 stars based on 2771 customer reviews. Learn about Our Research Process.
5
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26
9th year as a Best Pick
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"Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'"

Craig Chartier | Owner
Company Information
Services Offered
Heritage Home Service performs the installation, maintenance, and repair of electrical equipment for residential customers. The company specializes in electrical panels and generators. Heritage Home Service offers virtual visits through video conferencing that connect the homeowner with a professional who offers free quotes for non-urgent problems, services, or future projects.
Services Not Offered
The company does not service or install solar or geothermal systems.
Minimum Job
A dispatch fee of $89 is charged if no work is performed.
Warranty
Heritage Home Service offers a one-year warranty on service and installation.
Company History
The company started in 1986.
Additional Information
Heritage Home Service sells and services many brands, including KOHLER and Generac.
Areas Served
Acton, Andover, Bedford, Beverly, Billerica, Burlington, Concord, Danvers, Groveland, Lexington, Lynn, Lynnfield, Marlborough, Maynard, Peabody, Reading, Salem, Wakefield, Waltham, Woburn
Address
2550 Main Street
Tewksbury, MA 01876
Hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
6:00 am - 12:00 am
Licenses
100042

Compiled Score:

Heritage Home Service has received 4.9 out of 5 stars based on 2771 customer reviews. Learn about Our Research Process.
5
2597
4
122
3
15
2
11
1
26
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07/17/2021

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07/15/2021

“Excellent, fast, fast service at a fair price”

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07/15/2021

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Review by
06/08/2021

“First, I'd like to say "Thanks, Guys!" to Joe, Kevin and Josh who made me a very satisfied customer of Heritage. That's an incredible accomplishment on their part.....as I am not easily impressed and I'm a stickler for excellence in product, installers and customer service. So, secondly I'd like to say "Thanks again, Guys!" All three of you deserve kudos for a job well done....exceeding my high expectations!! Joe, Kevin and Josh....give yourselves the "pat on the back" that I would have given you upon leaving my home...if it were not for Covid. You guys were awesome!”

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06/04/2021

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Review by
06/03/2021

“We are very happy that we contracted with Heritage....”

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06/02/2021

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05/31/2021

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05/30/2021

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05/30/2021

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05/29/2021

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05/29/2021

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Review by
05/29/2021

“Technician arrived timely. He was professional, courteous, and fixed a leaking shower faucet.”

Review by
05/29/2021

“super fast response, tech was knowledgeable, answered questions patiently, discussed potential necessary work without being pushy, provided estimates ..”

Review by
05/29/2021

“I would highly recommend!!”

Review by
05/29/2021

“Your professionals are respectful, knowledgeable, and personable. I’m comfortable having Heritage in my home.”

Review by
05/29/2021

“The company's professionals are competent and polite.”

Review by
05/29/2021

“Great job”

Review by
05/29/2021

“Excellent work on my cellar pipe project.”

Review by
05/29/2021

“Way to expensive, but if you have an emerrgency, they will show up and do a good job.”

Review by
05/29/2021

“Prices too high”

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05/29/2021

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05/29/2021

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05/28/2021

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05/25/2021

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Review by
05/25/2021

“The technicians did the work quickly and considerately and we are very satisfied with the results.”

Review by
05/24/2021

“Immediately available, on time, respectful, competent, efficient.”

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/23/2021

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05/23/2021

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05/23/2021

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05/23/2021

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Review by
05/23/2021

“the plumber was very polite and professional. He did a good quality job.”

Review by
05/22/2021

“I've used Heritage for years because they do good work.”

Review by
05/22/2021

“The friendly service personnel provide timely, quality service.”

Review by
05/22/2021

“We have been pleased with the products and service personnel for over many years of service with Heritage. Bob & Barb”

Review by
05/22/2021

“They did a great job but very expensive.”

Review by
05/22/2021

“Heritage has provided with wonderful service at both my homes”

Review by
05/22/2021

“On time, thoroughly professional.”

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05/22/2021

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05/22/2021

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05/22/2021

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05/22/2021

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05/22/2021

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05/22/2021

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Review by
05/22/2021

“Some of your technicians are outstanding. Some are socially pleasant, but make errors which cost time or money.”

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05/22/2021

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05/21/2021

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05/20/2021

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05/19/2021

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Review by
05/19/2021

“Excellent service in a pinch. Great individual. Little pricey, but worth it.”

Review by
05/19/2021

“This company does quality work and has experienced technicians. I am just a little dismayed that the part needed to repair my furnace is not readily available.”

Review by
05/19/2021

“HVAC work that was done seems to have corrected the reported issues with the older unit. But also had electrical work scheduled on a generator and it was canceled last minute again. The first time for a family emergency by the worker, which I understand, but this time two weeks after the first scheduled appointment for lack of parts because they were going to purchase the parts as they are driving to the job. This does not seem like an acceptable answer as they should have already had the parts two weeks prior when they were originally scheduled to do the job.”

Review by
05/18/2021

“The Heritage team installed a new tub/ shower unit and did a fabulous job!”

Review by
05/18/2021

“Heritage always sends someone right away in an emergency. The technitions are honest and well informed.”

Review by
05/18/2021

“Ken H did an awesome job! I didn't have to hold his hand and his suggestions made the projects a lot better”

Review by
05/18/2021

“Every problem I needed fixed was taken care of, there was routine maintenance plus two repairs.”

Review by
05/18/2021

“Very good work but pricey”

Review by
05/18/2021

“We have had Heritage staff come several times now for different things and they are professional and pleasant.”

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05/18/2021

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05/18/2021

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