Cranney Home Services
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 261 Surveys
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Compiled Score: star star star star star
Cranney Home Services has received 5 out of 5 stars (A-rating) based on 261 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"It's a simple philosophy—exceed the customer's expectations at a fair price. We are a full-service heating, cooling, electrical, and plumbing company. Our trained and certified team of professionals is committed to keeping your home safe, comfortable, and efficient and making your lives easier as homeowners."

Brian Cranney | President & Founder
Company Information
Services Offered
Cranney Home Services performs a range of electrical services for residential and commercial customers, including the installation, upgrade, and repair of lighting fixtures, fans, outlets, switches, circuits, and panels. The company also offers electrical safety inspections and 24/7 emergency service.
Cranney Home Services offers three-year parts-and-labor warranties on all work performed.
Company History
The family-owned company began servicing the Boston area in 1985.
The company was named a Greater Beverly Chamber of Commerce 2016 Corporate Citizen of the Year nominee.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company states that it donates $1,000 a month to local, nonprofit groups.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn

“They are really honest. You can see everything that is in the contract, in the job. They are on time and they leave it clean and are perfect with times. The job is perfect, no questions asked. Anything you discuss with them, you see in your home. I cannot say anything negative. I want to say thank you to Scott and the salesman and everyone from customer service to accounting to the electrician, the plumber and assistant plumber. I am really happy with the energy efficient heating system in my house. They had perfect customer service. They called me back and were excellent. They are good with time, and if you call with a problem, they will come out on the same day. I have never seen another company this good.”

“We've had a good relationship with Cranney. They did electrical and HVAC work for me. They're professional, and they did everything we asked. I'd give them an A+.”

“It was excellent. This last time, they did electrical work and plumbing. They know their stuff, and they do a good job. The plumber was great, and he did a fine job. The electrical they do is also great; they're a wonderful team, and they do great work. I'd give them an A—I'd recommend them.”

“Cranney did a small electrical job for me. It was an emergency situation, and they were very responsive. The techs were good, professional, and competent. It couldn't have gone better. I would give them an A for my overall experience.”

“Everything's positive with them. They did electrical and plumbing work. They get an A from me.”

“They did some electrical work. They solved the problem. The worker was very professional and worked well. I'd give them an A for the overall experience.”

“The good thing was when they gave me a time they called 15 minutes before and told me they were on time and were coming. They weren't really ever delayed but they definitely came. The other thing I really liked was that they put those little botties on their boots so they didn't drag dirt in the house, which was good. I've had a number of different things done. They did some plumbing and electrical. They were very good in everything. They do a lot of everything. I would give them an A.”

“I liked that their people show up in well-marked trucks. They are properly uniformed and attired. They're very professional. They clean up after themselves. The job seems to get done correctly the first time. They do my furnace maintenance, heating and cooling, and they've also done some electrical work for me. Overall, I suppose I'd have to give them an A. I haven't had any reason to complain.”

“It needed a pod so that it could stay lit. It kept shutting off. They got it to stay on. They were pleasant and they kept coming back because they couldn't get it to work. It ended up being the inaudible valves so we had somebody else come and do those. I'd give them an A. They're very good.”

“We used them once. It was electrical work. They were prompt and on time, and the quote was accurate. I'd give them an A.”

“I liked the service. Friends of mine had work done by them, and they were very pleased. I'd say I'd give them an A.”

“We only had them here once. We haven't had a lot of work with them. They came right over and did the service for us. I didn't have to wait three days or something for them to come in. They're very efficient—they did the job and left. I had a separate fan in my bathroom, and I wanted it changed so I could have a fan and a light together, and they did that. They did a couple wall plugs that were not working properly. I think that was it. It was kind of a simple thing. It wasn't a very involved big job. First off, we called them, and we got a quick response. That made us happy. They're very efficient. They came over and did the job and left, and that was it. I think I paid them here when the job was done. We would give them the A grade. They were very nice. The two men they sent over were very efficient, did the work, and left everything clean, and we were happy with them.”

“I had a positive experience. I would give them an A.”

“The people that come are honest-looking, neat-looking, and pleasant. They do the work, and overall, I would say it's definitely a positive experience. The first time, they moved a switch from one location to another. They had to make a whole ceiling and different things, but that was all taken care of. The second time, they put LED lights underneath the counter, and the third trip was to replace two more switches and to mount a receiver in the heater so it would work with a wireless thermostat.”

“It was nice. I knew that they were always around and that they'd be more visible than anything else. I remember that they came promptly, they fixed the problem, and it was great. I think they came to fix the stove.”

“Cranney Home Services is absolutely fantastic. I like everything about them. They're responsive and professional, and they're good people. They do plumbing and electrical work—anything you need done. They're tops. I would rate them as an A+.”

“Our electrician from Cranney Home Services is wonderful. We've been more than pleased with anything he's done. They do great work, they come promptly, and they clean up after themselves. I think they're excellent, and we'll definitely use them again—they're the first person we call. They repaired our intercom most recently. I'd give them an A.”

“Cranney Home Services was awesome. They were very honest and punctual, and I liked everything. They did a once-over of the electrical system for a house we were buying, and they did an A-worthy job.”

“They were prompt, they showed up when they said they would, and they took care of the problem. They fixed a light for me, and I'm certainly thinking about using them in the future. I decided to give them a try. I'd give them an A+.”

“They're courteous, they know what they're doing, and they do it in a timely manner. I would give them an A+.”

“They came, did their work, and left. I think it was electrical work. I chose them because they're always available. They're A+.”

“They were fast. They did exactly what I needed. They were courteous, and they were quick. They did electrical work. We couldn't get power to certain areas, and they came in very quickly and troubleshot it. I would give them an A.”

“I liked their response, and the service personnel were nice. They did some service work and repairs to my whole-house generator. I chose them because they were certified by the manufacturer of the product. They'd get an A from me.”

“Cranney Home Services was good. They were coming to fix an electrical thing. They were polite. They were nice. It was good.”

“I like that they are available when you need them and do what they're supposed to do. I'd give them an A. They did electrical work.”

“It was a little while ago that they did the service, but it was very good and I would definitely use them again. They did electrical work. It was to check to see if some wires were live. I would give them an A.”

“They were quick and efficient, and they got it done. They did some electrical work. I think they moved a couple light switches for me and installed an outlet in a new location. I'd say they're an A.”

“They did the work, they were nice, they got it done quickly, and they got it done well. They did plumbing and electrical work. They replaced a disposal, and they did some work on overhead lighting. I'd give them an A.”