Cranney Home Services
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cranney Home Services has received 4.2 out of 5 stars based on 82 customer surveys conducted through GuildQuality.
5
52
4
13
3
5
2
4
1
8
6th year as a Best Pick Call
"It's a simple philosophy: exceed the customer's expectations at a fair price. We are a full-service heating, cooling, electrical, and plumbing company. Our trained and certified team of professionals is committed to keeping your home safe, comfortable, and efficient and making your lives easier as homeowners."

Brian Cranney | President & Founder
Company Information
Services Offered
Cranney Home Services performs a range of electrical services for residential customers, including the installation, upgrade, and repair of lighting fixtures, fans, outlets, switches, circuits, and panels. The company also offers electrical safety inspections and 24/7 emergency service.
Warranty
Cranney Home Services offers three-year parts-and-labor warranties on all work performed.
Company History
The family-owned company began servicing Boston's North Shore in 1985.
Distinctions
The company was a Best of The Salem News award winner in 2020.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company states that it donates $1,000 a month to local nonprofit groups.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
24 Water Street
Danvers, MA 01923
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#11918

Compiled Score:

Cranney Home Services has received 4.2 out of 5 stars based on 82 customer surveys conducted through GuildQuality.
5
52
4
13
3
5
2
4
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2021

No review comments provided

Review by
08/22/2021

“Communication was exceptional.”

Review by
08/18/2021

“The major electrical and plumbing met my expectations. They were flawless, including some follow-up.”

Review by
08/17/2021

“All of my expectations were met.”

Review by
08/17/2021

“Great service, timely arrival, and the service was done to the best of my expectations.”

Review by
08/17/2021

“They are very good about reminding us about the seasonal checkups and the people who are in the home are always very courteous and knowledegable.”

Review by
08/15/2021

No review comments provided

Review by
08/15/2021

No review comments provided

Review by
08/14/2021

“Good and quick work”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/11/2021

No review comments provided

Review by
08/11/2021

“Workers were great and got the work done quickly. Cost was higher than others quoted, but they were able to do it quickly and were reliable.”

Review by
08/11/2021

“All the plumbers, electricians and workers are great and courteous.”

Review by
08/10/2021

No review comments provided

Review by
08/10/2021

“The technicians are fantastic and I appreciate the email and text technology. I like my annual member benefits and piece of mind that brings as well.”

Review by
08/10/2021

“Crew was knowledgeable which is what I needed for my plumbing work. They were fast and made corrections to my electrical panel which I needed for the electrical work. Extremely professional and clean.”

Review by
08/10/2021

No review comments provided

Review by
08/10/2021

No review comments provided

Review by
08/10/2021

“Never! The fees I was charged were astronomical to just walk in and begin diagnosing a simple outlet not working. If I recall correctly it was 250.00 before they would even begin looking into the problem. The estimate after that to actually fix the one outlet not working was equally outrageous!!”

Review by
04/11/2021

“Great work - I compared prices with some others and this was a good rate with the value plan discount. Everyone was very professional and we're happy with the results.”

Review by
04/11/2021

No review comments provided

Review by
02/26/2021

No review comments provided

Review by
02/25/2021

“Debbie in the office is always great.”

Review by
02/24/2021

“Everyone was great, including the electrician and installer.”

Review by
02/24/2021

“They performed the services that I needed.”

Review by
02/23/2021

“I've had several of Cranney Home Services's employees in my home over the past few years and without exception, all employees from Cranney Home Services are knowledgeable, polite, accommodating, on time, efficient and explain everything to my wife and me. I couldn't ask for better service.”

Review by
02/23/2021

“Cranney Home Services exceeded my expectations with ther overall availability. They were pretty much 24/7.”

Review by
02/23/2021

“I'd like to recognize Ron from Cranney Home Services for his exceptional service.”

Review by
02/23/2021

No review comments provided

Review by
02/23/2021

“Anthony did a fantastic job. He deserves 5 stars.”

Review by
02/23/2021

“Kyle Cranney”

Review by
02/23/2021

“Cranney Home Services met my expectations by doing what they were supposed to do.”

Review by
02/19/2021

“Champa had exceptional service.”

Review by
02/19/2021

“All areas met my expectations.”

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

“The workers that came to our house.”

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

“Kyle Cranney was very professional and really knew what he was talking about.”

Review by
02/12/2021

“In our experience nearly everyone at Cranney has been exceptional!”

Review by
02/12/2021

No review comments provided

Review by
02/12/2021

No review comments provided

Review by
02/12/2021

No review comments provided

Review by
02/11/2021

No review comments provided

Review by
02/11/2021

“Prompt, efficient but felt the price for the call was excessive ($330) for 45 min. F”

Review by
02/11/2021

“Cranney services are reliable and the technicians are very helpful, if you listen to them and are questioning.”

Review by
02/11/2021

No review comments provided

Review by
02/11/2021

No review comments provided

Review by
02/11/2021

“Karl is excellent!!!!!”

Review by
11/27/2019

“I really like their service.”

Review by
11/27/2019

“I am satisfied in the work over all with Cranney Home Services. Just fabulous! The customer service was great and the ones that came out were great.”

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

“I am very happy with them. I won't hesitate to use them again.”

Review by
11/13/2019

No review comments provided

Review by
11/13/2019

“I would like to recognize the crew for their exceptional service. There were a couple of electricians and two or three plumbers.”

Review by
11/13/2019

“Every time I've used Cranney Home Services they have been great!”

Review by
11/13/2019

No review comments provided

Review by
11/11/2019

“They met my expectations in all areas.”

Review by
11/09/2019

“The company was very efficient and friendly.”

Review by
11/09/2019

“They were perfect both of them.”

Review by
11/09/2019

No review comments provided

Review by
11/06/2019

“They were quick, efficient, and reasonable.”

Review by
11/06/2019

“Everyone that I worked with was terrible.”

Review by
11/06/2019

“The woman I originally scheduled the appointment with was pleasant.”

Review by
11/05/2019

“We are happy with the services”

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

“They exceeded my expectations in all areas.”

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

“I call Cranney Home Services on a regular basis. Overall, they are professional, on time, and they do quality work.”

Review by
11/05/2019

“I would like to recognize Carl for his exceptional service.”

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

“Cranney Home Services exceeded our expectations with the annual program that they provide. It is exceptional. We love that we were able to receive a promotion. It was good deal that allows us to make calls for the needed inspections. We are also appreciated the A/C guy taking his time and not pressuring us. He was realistic and helpful with scheduling us.”

Review by
11/05/2019

“They met my expectations with the eventual resolution of the problem.”

Review by
11/05/2019

“They exceeded my expectations with how quickly they did the job.”

Review by
11/05/2019

“The work was great.”

Review by
11/05/2019

“Nicholas was very smart and very nice. He addressed the issue. Justin Thompson was very knowledgeable and nice.”

Review by
11/12/2018

“They are absolutely fabulous. They even responded to an emergency. I think very highly of them. I would definitely recommend them to anyone.”

Review by
11/12/2018

“They were efficient, quick, and did not interrupt me.”

Review by
11/06/2018

“The onsite technicians have always been fantastic. I've had a lot of work done by them for a few years now, and the field technicians that they send have always been great.”

Review by
11/06/2018

“They overcharge.”

Review by
11/02/2018

“The Cranney Companies met my expectations.”

Review by
11/02/2018

“The company's work and timeliness of getting the job done was pretty effective. The company also stand behind their work.”

Review by
11/01/2018

“I am a valued customer for them, so I pay a monthly fee. So they have done a lot of different types of work for me.”

Review by
10/30/2018

“They installed an electric car ignition starter. It was, actually had to be replaced, they got the one for inside and I had to wait and get the one for outside. I don't think that I would recommend them, I won't call them now. I won't call them for anything. I just don't feel, they did find I just don't recommend them.”

Review by
10/29/2018

“The electrician who has come out more than once was really, really good. I said to myself I would ask for him by name. I actually wrote it down, but I don't have it handy. I would ask for him to come out again. I would wait to take an appointment for when he was available.”

Review by
10/29/2018

“With Cranney, they do guarantee their work, and if everything happens within a two-year span they come and fix it. They came back and fixed one problem that I had, and it's doing beautifully.”

Review by
10/29/2018

“The work that was asked for was done and it was done great. We had no problems with them.”

Review by
10/29/2018

“I love that they were very professional and they were on time. I also love the fact they called before they came, they told me exactly what was going to be done, and they were good about giving me a quote and sticking to that quote. They were just really friendly and I felt like I could trust them.”

Review by
10/29/2018

“The electricity work they did exceeded my expectations.”

Review by
10/29/2018

“They are very professional.”

Review by
10/29/2018

“We had a slight problem with a shower head and a faucet. That wasn't the original reason why we called them out, but he fixed them quickly.”

Review by
10/29/2018

“When I've had an emergency with plumbing or something, they came out quickly.”

Review by
10/29/2018

No review comments provided

Review by
04/02/2018

“They run a tight ship. They never got back to have an inspection.”

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