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“Debbie in the office is always great.”

“Everyone was great, including the electrician and installer.”

“They performed the services that I needed.”

“I've had several of Cranney Home Services's employees in my home over the past few years and without exception, all employees from Cranney Home Services are knowledgeable, polite, accommodating, on time, efficient and explain everything to my wife and me. I couldn't ask for better service.”

“Cranney Home Services exceeded my expectations with ther overall availability. They were pretty much 24/7.”

“I'd like to recognize Ron from Cranney Home Services for his exceptional service.”

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“Anthony did a fantastic job. He deserves 5 stars.”

“Kyle Cranney”

“Cranney Home Services met my expectations by doing what they were supposed to do.”

“Champa had exceptional service.”

“All areas met my expectations.”

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“The workers that came to our house.”

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“Kyle Cranney was very professional and really knew what he was talking about.”

“In our experience nearly everyone at Cranney has been exceptional!”

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“Prompt, efficient but felt the price for the call was excessive ($330) for 45 min. F”

“Cranney services are reliable and the technicians are very helpful, if you listen to them and are questioning.”

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“Karl is excellent!!!!!”

“I really like their service.”

“I am satisfied in the work over all with Cranney Home Services. Just fabulous! The customer service was great and the ones that came out were great.”

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“I am very happy with them. I won't hesitate to use them again.”

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“I would like to recognize the crew for their exceptional service. There were a couple of electricians and two or three plumbers.”

“Every time I've used Cranney Home Services they have been great!”

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“They met my expectations in all areas.”

“The company was very efficient and friendly.”

“They were perfect both of them.”

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“They were quick, efficient, and reasonable.”

“Everyone that I worked with was terrible.”

“The woman I originally scheduled the appointment with was pleasant.”

“We are happy with the services”

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“They exceeded my expectations in all areas.”

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“I call Cranney Home Services on a regular basis. Overall, they are professional, on time, and they do quality work.”

“I would like to recognize Carl for his exceptional service.”

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“Cranney Home Services exceeded our expectations with the annual program that they provide. It is exceptional. We love that we were able to receive a promotion. It was good deal that allows us to make calls for the needed inspections. We are also appreciated the A/C guy taking his time and not pressuring us. He was realistic and helpful with scheduling us.”

“They met my expectations with the eventual resolution of the problem.”

“They exceeded my expectations with how quickly they did the job.”

“The work was great.”

“Nicholas was very smart and very nice. He addressed the issue. Justin Thompson was very knowledgeable and nice.”

“They are absolutely fabulous. They even responded to an emergency. I think very highly of them. I would definitely recommend them to anyone.”

“They were efficient, quick, and did not interrupt me.”

“The onsite technicians have always been fantastic. I've had a lot of work done by them for a few years now, and the field technicians that they send have always been great.”

“They overcharge.”

“The Cranney Companies met my expectations.”

“The company's work and timeliness of getting the job done was pretty effective. The company also stand behind their work.”

“I am a valued customer for them, so I pay a monthly fee. So they have done a lot of different types of work for me.”

“They installed an electric car ignition starter. It was, actually had to be replaced, they got the one for inside and I had to wait and get the one for outside. I don't think that I would recommend them, I won't call them now. I won't call them for anything. I just don't feel, they did find I just don't recommend them.”

“The electrician who has come out more than once was really, really good. I said to myself I would ask for him by name. I actually wrote it down, but I don't have it handy. I would ask for him to come out again. I would wait to take an appointment for when he was available.”

“With Cranney, they do guarantee their work, and if everything happens within a two-year span they come and fix it. They came back and fixed one problem that I had, and it's doing beautifully.”

“The work that was asked for was done and it was done great. We had no problems with them.”

“I love that they were very professional and they were on time. I also love the fact they called before they came, they told me exactly what was going to be done, and they were good about giving me a quote and sticking to that quote. They were just really friendly and I felt like I could trust them.”

“The electricity work they did exceeded my expectations.”

“They are very professional.”

“We had a slight problem with a shower head and a faucet. That wasn't the original reason why we called them out, but he fixed them quickly.”

“When I've had an emergency with plumbing or something, they came out quickly.”

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“They run a tight ship. They never got back to have an inspection.”

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“They did a good job.”

“It was good.”

“The second time, they weren't able to find out exactly what the problem was.”

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“They are really honest. You can see everything that is in the contract, in the job. They are on time and they leave it clean and are perfect with times. The job is perfect, no questions asked. Anything you discuss with them, you see in your home. I cannot say anything negative. I want to say thank you to Scott and the salesman and everyone from customer service to accounting to the electrician, the plumber and assistant plumber. I am really happy with the energy efficient heating system in my house. They had perfect customer service. They called me back and were excellent. They are good with time, and if you call with a problem, they will come out on the same day. I have never seen another company this good.”

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“Cranney did a small electrical job for me. They were very responsive. It was an emergency situation and they came quickly and took care of the job. The workers were fine. They were good, professional, and competent. It couldn’t have gone better. I would give them an A for my overall experience.”

“I liked that their people show up in well-marked trucks. They are properly uniformed and attired. They’re very professional. They clean up after themselves. The job seems to get done correctly the first time. They do my furnace maintenance, heating and cooling, and they've also done some electrical work for me. Overall, I suppose I’d have to give them an A. I haven’t had any reason to complain.”

“The good thing was when they gave me a time they called 15 minutes before and told me they were on time and were coming. They weren’t really ever delayed but they definitely came. The other thing I really liked was that they put those little botties on their boots so they didn’t drag dirt in the house, which was good. I’ve had a number of different things done. They did some plumbing and electrical. They were very good in everything. They do a lot of everything. I would give them an A.”

“They seemed to be pretty responsive in taking care of things. When I did have a dispute about the pricing they worked with me on it. They've done some heating service, water heating service other than the regular maintenance. The electrical work was only checking things as part of checking on all the different services to the house but I have not used them for electrical work. Overall, I’d give them a B. The only minor issue I suppose would have been better communication with the onsite technician sometimes.”

“I like the scheduling, follow up and professionalism. They've done some plumbing and electrical work for me. Overall, I’d give them a B grade.”

“They were very prompt with getting back to me. Their customer service was great. Their technician was great. It was just a really good company and I would work with them again. They installed a new heater in my house. It came with some electrical work as well and they took care of that. I would do a B+ for them.”

“They did some venting and air intake work. They installed a microwave and did some plumbing work. They did the job and they did it right. They were a good bunch of guys and they did their job well. I’d give them a B for the overall experience.”

“It needed a pod so that it could stay lit. It kept shutting off. They got it to stay on. They were pleasant and they kept coming back because they couldn't get it to work. It ended up being the valves so we had somebody else come and do those. I'd give them an A. They're very good.”

“I worked with them on two different occasions. One was good and one wasn't so good. I had a couple of experiences with them in my business. In both instances, they were good experiences. They did some AC work the first time. They really didn't do much and then they did some plumbing work, which I was happy with. The second time was at my home. It took two or three days before they were able to come out. It was a plumbing issue. They charged me $5, $49, $95, something like that just to diagnose the problem. Then they want $45 to fix the problem. I thought that was highly outrageous seeing how it was only going to take them a half hour to 45 minutes. I refused to have them do the work and I called the plumber that I'd used in the past who was really busy and that's why I called Cranney. I called the plumber I used in the past and it cost me $15 to have the job done versus $45. What was good is that they were on time, of course I was the first call in the morning so that helped and they got the job done. It was a little expensive, but I felt comfortable with it even though it was a little pricey. I wasn't that uncomfortable with it, whereas with my personal experience, my home experience. I'm just glad I didn't go forward with having them do it because I just wouldn't have felt at peace with that. I had to wait all day for the guy to show up and it was two to three days out from when I called and made the appointment. The people on the phone are good. I blame the technician for getting there so late. Overall, I would give them a C. One's commercial and one's residential. To be fair, the commercial was good and the residential end sucked. I don't think I'd recommend them unless they're desperate and they can't get anybody else, they can give them a shot. They'll eventually get there.”

“They explained what they were doing. They were upfront as far as prices before they did it. I think they're a little expensive, but they did their work according to our agreement. They did electrical work. I'd give them an A across the board. They did what they said they were going to do. They did it to my satisfaction.”

“We've had a good relationship with them. They're professional. They did electrical and HVAC work for me. I'd give them an A+. They did everything we asked.”

“They did some electrical work. They solved the problem. The worker was very professional and worked well. I'd give them an A for the overall experience.”

“They did electrical and plumbing work. They came and just did the job. Everything's positive with them. I'd give them an A overall. I'd be likely to recommend them.”

“They were actually horrible. I'll never call them again. I had them. I signed up for one year and at first they came and did a bunch of work for my house. They did some electrical. They did some plumbing. The electrical came out fine. The guys came in. They gave me a price. They did all of the electrical work and that was fine. Then I called them back because there was a water leak and they sent me an apprentice. He had to replace a ball valve and a four-foot piece of proper pipe. They sent me an apprentice. The kid spent four hours trying to get the pipe together. He couldn't get the water out of the lines. He was working until nine o'clock at night. I finally had to say, 'Kid, listen. I've got kids. If you can't get this thing in a few more minutes, you're going to have to come back the next day.' He got so aggravated. He was a nice kid, but he came back the next day. I let that go. Then I was having a problem with my boiler. I think it was a plumbing issue on my boiler. The guy comes over and he says to me, 'Oh you've got a cracked can. It's going to be about $2, or $25 to fix.' I go, 'I'll call you back.' So I call another plumber to give me a second estimate. The plumber comes over and he's like, 'You don't have a cracked can. Your can is made out of metal. It doesn't crack. The reason your boiler is losing water is because the duct work on the top is crooked.' He undid a screw, he straightened it out, put the screw back in. It took him twenty minutes. He said, 'I just stopped your leak.' Meanwhile, Cranney wanted to charge me $2, or $25 for a cracked can when that wasn't even the problem. I'd give them a C overall. The guys were nice. The employees are nice. It's not that fault. The girl was pretty rude on the phone to me. I won't use them again.”

“They were very helpful. They were determined problem solvers. Our situation was sort of not a very common problem, and they didn't stop. Like, they occasionally kept trying to figure out what was wrong until they fixed it. They were resourceful and knowledgeable. It was on our HVAC unit. Our heat wasn't working, so they troubleshot our system and cleaned out our chimney, cleaned our filters, and looked at the fans. They just did a full workup and then found that our new thermostat that had been installed was wired incorrectly. So, they had the wiring guy come out, and it was just really quick. They called him up; he was working another job, but he finished that and came right over, so they were very punctual. They were great. I liked them a lot. I'd give them an A.”

“They did exactly what they said they would do, and they told me up front how much it would cost. I was just very pleased. I had two things done. I had electrical work done, I had an overflow in my cellar, and they took care of that. It was a plugged sewer pipe that they took care of. I heard about them because one of my friends had some work done by them. I'm pleased with their work. I'm going to say A- because they try to talk you into a service contract, and as a retired person, paying $20 a month is a little bit more than I can swing. Then for that $20 a month, you get a certain percentage off your next service, but the problem is I didn't use the service, and so I'm paying $20 a month basically for nothing. That was the downside. That was my fault, though, in a way, because I bought into it. I have since gotten out of it, but I think they should just offer it across the board. Once you pay your bill, they should be happy to get their money. If you recommend them or something, then they will give you some kind of credit or something.”