Pure Air Service LLC
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Pure Air Service LLC has received 4.7 out of 5 stars based on 101 customer surveys conducted through GuildQuality.
5
82
4
13
3
5
2
0
1
1
9th year as a Best Pick Call
"Our company is known for its integrity, experience, and attention to detail. We will clean each person's ducts as if they were our own."

Ed Goldberg | Owner
Company Information
Services Offered
Pure Air Service offers residential air duct and dryer vent cleaning using the HEPA-AIRE vacuum system.
Warranty
The company guarantees its work and will redo the job or offer a refund if the customer is not satisfied.
Company History
Pure Air Service was founded in 1995 by John Rosing. In 2008, Rosing retired and sold the company to Ed Goldberg.
Employee Information
According to the company, it only hires candidates who meet its experience and professional qualifications. Ed states that the company's key employees have performed over 19,000 cleanings. All employees wear uniforms and drive marked vehicles.
Areas Served
Alexandria, Annandale, Arlington, Ashburn, Burke, Centreville, Chantilly, Fairfax, Falls Church, Gainesville, Haymarket, Herndon, Leesburg, Lorton, Manassas, McLean, Nokesville, Purcellville, Reston, Springfield, Sterling, Vienna, Woodbridge, Bristow, Washington, DC
Address
20855 Saber Jet Place
Ashburn, VA 20147
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 8:00 pm
Sun
Closed

Compiled Score:

Pure Air Service LLC has received 4.7 out of 5 stars based on 101 customer surveys conducted through GuildQuality.
5
82
4
13
3
5
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/13/2019

“The owner was very helpful.”

Review by
12/13/2019

“Everything was great from start to finish.”

Review by
12/13/2019

“Pure AIR SERVICE MET ALL MY EXPECTATIONS.”

Review by
12/13/2019

“The company did not take the time and detail clean the ducts. Pure Air Service did not vacuum and clean like they should. The company only took less than 2 hours to clean the ducts.”

Review by
12/11/2019

“All areas met or exceeded my expectations.”

Review by
12/10/2019

“They were fast and efficient.”

Review by
12/10/2019

“They are very thorough and great to work with.”

Review by
12/10/2019

“I would like to recognize the crew for their excellent service.”

Review by
12/09/2019

“I would like to recognize the owner for his exceptional service!”

Review by
12/06/2019

“Their overall timeliness and efficiency were great.”

Review by
12/06/2019

No review comments provided

Review by
12/06/2019

“I would give them a 5. I would have been more involved if I was the homeowner.”

Review by
12/06/2019

“All areas were great.”

Review by
12/06/2019

No review comments provided

Review by
12/06/2019

“They did a really good job! They arrived on time and completed the project in a timely manner. I was very satisfied.”

Review by
12/06/2019

No review comments provided

Review by
12/05/2019

“They came in quick and did everything they were supposed to do and left quick and clean with no problems.”

Review by
12/05/2019

“Everything was excellent. We had a little problem, but they came back to fix it, and everything was excellent.”

Review by
12/05/2019

“They did a wonderful job. We're very happy with their service. We're really pleased with their service.”

Review by
12/05/2019

“There were two guys and they were both very accommodating and quite personable.”

Review by
12/05/2019

No review comments provided

Review by
12/05/2019

“The work itself was fine but the guys that did the work didn't wear shoe covers in my house with brand new carpet and they tracked mud on the carpets and throughout the house.”

Review by
12/04/2019

No review comments provided

Review by
12/02/2019

“They met my expectations.”

Review by
11/30/2019

“They always do a really good job. The last time, they didn't put the coverings back on properly, so we had to go around and flip the grates the right way.”

Review by
08/23/2018

“I thought it was very kind of them, to be honest, and say that my ducts were very clean, to begin with. They told me I wouldn't have to have them cleaned for several years. I was very surprised by their honesty.”

Review by
08/23/2018

“I liked that they were very efficient with their time.”

Review by
08/23/2018

“Their courtesy met or exceeded my expectations.”

Review by
08/23/2018

“The whole company was pleasant to work with. They did a good job.”

Review by
08/23/2018

“They did a fast job, and did it well.”

Review by
08/15/2018

“I was the most satisfied with the dryer vent cleaning.”

Review by
08/15/2018

“They did a really good job cleaning my dryer vent and duct.”

Review by
08/08/2018

“My home is 38 years old, and has gone through major renovation. We have a lot of animals, and dust everywhere from construction. And you were amazing! Everything was clean, and you were able to clean very quickly. You really knew what you were doing.”

Review by
08/08/2018

“They met my expectations.”

Review by
08/01/2018

“The job met my expectations because it was fast and clean.”

Review by
07/31/2018

“I have used them a number of times. I used the same person to do my fire department on the same day he did the house. They are always very thorough and very neat. The amount of stuff they remove from the system is extraordinary.”

Review by
07/31/2018

“They met all of my expectations.”

Review by
07/31/2018

“The staff was terrific.”

Review by
07/31/2018

“They now offer the rooftop dryer vent service, that was very key for us. Earlier they didn't do that and had to refer us to another company. I am glad they do that now so we can stick with the same company.”

Review by
07/31/2018

“All areas met my expectations.”

Review by
12/19/2017

“I had an A+ experience with the duct cleaning.”

Review by
12/19/2017

“The guy was good. I would give them an A. They did a great job. Everything is A grade.”

Review by
12/19/2017

“Pure Air did an excellent job. They did duct cleaning. They get an A for excellent.”

Review by
12/19/2017

“I just remember it being positive. I would rate it A.”

Review by
12/19/2017

“I've used them a few times, but it's been awhile since the last visit. In the past, I have had a positive experience, however the last visit we were missing a bottle of bourbon which was—but I couldn't—and I did call the owner, who's nice, but I also had cleaners in there, and it was a cleaning crew that I don't normally have. They had put somebody else in, so one of those parties stole the bottle. In the past, those guys have been the same crew, so I don't think it was them, but it was kind of weird. You just never know. I would say they're an A-. I have recommended them, although maybe not since that last time.”

Review by
12/19/2017

“I've done a few air cleanings for my ducts at home. I think everything was fine. I guess everything was fine. If she didn't complain, then everything's fine.”

Review by
12/19/2017

“They have done duct cleaning. They're great. They're fine. They're perfect. Everything was great. I would give them an A—that was very good.”

Review by
12/19/2017

“They were successful. I believe it was the first time I used them. I think they came in and did a mold remediation for us. It's an A+.”

Review by
12/19/2017

“They did duct cleaning for me last year. I just had one time done. It went good. They did—when I asked them, they came. It was convenient for me, and they did a thorough job. They cleaned the ducts. I think they’d get a B+. I just think they did a very good job in general.”

Review by
12/19/2017

“It was fine. Everything was fine. They cleaned the duct area, I guess. They deserve a B.”

Review by
12/12/2017

“They were in and out real quick, very efficient. They deserve an A grade. I'd recommend them.”

Review by
12/12/2017

“It was fine. I mean, they're efficient and courteous. I'd say they're an A+.”

Review by
12/12/2017

“I liked they were just being thorough. They get an A.”

Review by
12/12/2017

“I think they were professional, so it was good. They get an A. I had no complaints, and I would recommend them.”

Review by
12/12/2017

“They're fine, did a good job. They just came, cleaned out the vents, and left. I would give them an A grade.”

Review by
12/12/2017

“Everything is fine. Everything was positive.”

Review by
12/12/2017

“I had a positive experience.”

Review by
12/12/2017

“They did their job. They're cleaning air ducts, so they're either clean or they're not. I'd give them an A-. I'd say their expertise is good.”

Review by
12/12/2017

“I've had them out to the house on more than one occasion. I highly recommend them. Excellent staff, very professional, timely, clean. I would give Pure Air an A+.”

Review by
12/12/2017

“I’d indicate their responsive and courteousness in the work. It was easy to schedule, and they were on time, on budget. They did air duct cleaning. I'd give them an A+.”

Review by
11/21/2016

“I'd give them an A+. I would highly recommend them.”

Review by
11/21/2016

“I would give them an A. I didn't have any issues with them.”

Review by
11/20/2016

“I have no complaints with the work that Pure Air provided.”

Review by
11/20/2016

“I liked their attention to detail. I would recommend them.”

Review by
11/20/2016

“I had no complaints with them, and I'd recommend them.”

Review by
11/20/2016

“Pure Air Services did a good job. I had no complaints.”

Review by
11/20/2016

“The work they did was fine. I had no complaints with them, and I'd recommend them.”

Review by
11/20/2016

“The owner is very personable, friendly, and I liked his demeanor. He's nice to work with. I'd give the experience an A+.  ”

Review by
11/20/2016

“There were no problems.”

Review by
11/20/2016

“I had no complaints with their work.”

Review by
11/20/2016

“They did a good, professional job.”

Review by
11/20/2016

“They were very polite. I’d give the total experience an A+ grade.”

Review by
11/20/2016

“Pure Air came in, did the cleanup very quickly, and I was pretty satisfied with the job. Overall, I'd give my experience with them an A.  ”

Review by
11/20/2016

“My wife was the one who dealt with them. She was home when they were here. They seemed to know what they were doing, and I think they did their stuff quickly. They got in and out, and then they were done. I would highly recommend them. I had no complaints.”

Review by
11/20/2016

“We didn't notice that much of a difference. I'd give the experience a B.”

Review by
07/29/2015

“They are fine. I thought they did a really good job. I’d give them an A.”

Review by
07/29/2015

“They did the dryer cleaning and cleaned our vents.”

Review by
07/29/2015

“They came in and did what they needed to do. They cleaned our air ducts and vents. It was organized, and they didn't make a mess.”

Review by
07/29/2015

“Pure Air Service did a good job.”

Review by
07/29/2015

“They did a good job.”

Review by
07/29/2015

“I had them just about a year and a half ago, no complaints and I would probably hire them again. They were polite and thorough. They checked my HVAC system to make sure it was clean and running properly after I had a construction project done on my house.”

Review by
07/29/2015

“They cleaned out our vents. They did the job that I asked them to do. They just vacuumed out the vents and cleaned my dryer, which was in bad need of being cleaned out. I’d rate them as an A.”

Review by
07/29/2015

“They came in, they did a good job, they were efficient, and they cleaned up after themselves. I felt like I got a really good product. They cleaned my vents at my house—all of my vents, including my dryer vents—and they did the same thing at a rental property I have. They get A for excellent work.”

Review by
07/29/2015

“We didn't use them for years and the gentleman we had used retired and when they came out again the two technicians were delightful. The only thing is that we have a situation now where it's been recommended that we check to see if there's a hole in the duct and I don't know if that's just because of age or because of the work that was done. Hopefully there's no hole so for that reason I'm a little concerned about that. But they were very nice and very professional. I tried to leave a message but haven't heard back. They were so kind they gave me a great value, a great price and I appreciated that they charged me that they did so that's my feedback. I was very pleased. I'll give them an A right now.”

Review by
07/29/2015

“They forgot to show up for the first appointment and they said later they couldn't figure out why. So I waited and waited and no one came so we rebooked it and they offered me a $25 discount but that wasn't that compelling given that I picked them based on a time they could show up. When they didn't show up I called and they said they were really sorry they lost the ticket they weren't sure what happened. They were nice about it but it was inconvenient because I had five companies and I chose them because I wanted that time slot because I was trying to do it before the tenant moved in. I wasn't mad enough that I didn't reschedule with them. They've done my house and they did a fine job. I rescheduled, he did it, they offered me a $25 discount so all and all it was OK but I can't say I was thrilled by the experience. They cleaned the dryer vent and the other air conditioning vents too. When we bought our house I think the people before us must have used them. I'll go with B.”

Review by
07/27/2015

“It was pretty good. They were pretty professional at exactly the time they said they were going to come. I was not at the house, my wife was in the house when they came and she said that they did a great job. They did the whole house duct cleaning. Their customer service was pretty good. I spoke to a gentleman on the phone and got their name from the Fairfax county compendium of approved contractors or contractors who have really good customer service ratings (Best Pick Reports). It was reasonably priced, we agreed on a price it was one price and that was it. I probably would give him an A+ because he was from the beginning when I called him his customer service was great and the guys that came to the house were pretty great too.”

Review by
07/27/2015

“They were polite and seemed to do a good, thorough job, and they didn't make a mess. I didn't have any complaints. Actually, if he hadn't cleaned my vents, I would not have found out that my dryer was about to catch on fire. He was cleaning out my dryer vent, and he noticed that the plug in the outlet was starting to melt, so I had to have an electrician come in and rewire it for me. I would have never noticed that if he hadn't come to do my ducts and pointed it out to me. They were recommended to me by my neighbor, and I would recommend them. They were A+. He did a good job as far as I know.”

Review by
07/27/2015

“They were fantastic. I liked everything. They were knowledgeable and on time, and they just did what they said they were going to do. They were very professional and very knowledgeable. There were three different places of mine that they did air duct cleaning in, and it was just a really good experience. I would absolutely use them again. I found out about them because I was in traffic at a stop light and was behind one of their trucks.”

Review by
07/27/2015

“We had Pure Air Service out to clean out the dryer exhaust area. They did OK. They did the job very simply and went on their way. They do good work. I’ve got to give them an A. They were on time, they did the job very quickly, and they were done. Everything was fine.”

Review by
07/27/2015

“They were quick, clean, and courteous. They cleaned out the air duct of the dryer vent, and I think they did all the other vents as well. I felt like the customer service was good. I would recommend them; I felt like they were quick to help and did a good job. Let's give them an A.”

Review by
07/27/2015

“They're awesome. I have used them for several years. They're great. I like everything about them; they're very responsible, they never make a mess, and they're very thorough. They've just done duct cleaning for me. They're great—I would recommend them because they're honest and do good work; at least, I can say that for the people that came here. They're very good.”

Review by
07/27/2015

“There were no problems; everything went OK. I liked everything about them. They were here on time, and they cleaned all the vents. They were fast and nice. That was the second time I’ve used Pure Air Service. They cleaned all the vents for my house and the HVAC unit. I would recommend them for sure. I’d grade them as an A+.”

Review by
07/27/2015

“Everything was fine. They did a good, professional job, and I'm happy with them. They cleaned all the ducts, vacuumed, and cleaned up the filters and all that stuff. The customer service was great. I’ll give them an A.”

Review by
07/27/2015

“Pure Air Service cleaned the air ducts. They did a good job—they did everything fine. They put down covers so stuff wouldn't get messed up on the floor. It's a great company, and I would recommend them. They get an A+.”

Review by
07/27/2015

“I liked everything about Pure Air Service. They cleaned my ducts. I have used them before, and I would recommend them. They're excellent across the board.”

Review by
07/27/2015

“Pure Air Service does a very professional job. I have used them before, and their customer service is very good. They clean the air ducts. They earned an A.”

Review by
07/27/2015

“They were efficient, they did the job and got out. They just cleaned all of our ducts. Their customer service was fine, didn't have any issues. I would recommend them.”

Review by
07/27/2015

“I liked that they cleaned the vents. I heard about them through a friend. I would say they are fine. I would recommend them. I guess a B, I was told that they shouldn't be putting holes in the vents which is what was done.”

Review by
07/27/2015

“They have been courteous and professional. They cleaned my dryer vent. I'm still having trouble with their customer service. Probably a C+.”

Review by
07/27/2015

“They refunded my money. They missed some of the duct work. They didn't completely clean all of the duct work and I got another company in to finish the job. They refunded the entire amount of the work. Their customer service was very good. The owner responded very quickly. I would give them a C for the work that was done. For customer service and refunding my money, they made it right.”

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