My Plumber Plus
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 100 customer reviews. Learn about Our Research Process.
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3rd year as a Best Pick
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"My Plumber Plus is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber Plus provides air duct cleaning, installation, maintenance, and repair for residential customers.
Warranty
The company offers a variety of parts-and-labor warranties as well as a satisfaction guarantee on all work performed. My Plumber Plus honors manufacturers' warranties.
Company History
My Plumber Plus was founded in 1982 and serves customers in Northern Virginia and suburban Maryland.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 100 customer reviews. Learn about Our Research Process.
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92
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Review by
07/17/2024

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07/17/2024

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Review by
07/17/2024

“The Technician was professional, friendly and informational.”

Review by
07/17/2024

“I have been a priority club member with My Plumber Plus for several years and I just love the convenience of a low monthly fee, and then all of my routine annual maintenance is covered. And the My Plumber Plus team calls *me* to schedule! The reason I cannot give five "starts" in response to this question is that I simply am not in the habit of offering my opinion on things. -- MPP's services are likely more expensive than some other vendors but, again, I like the convenience and can afford it. Sometimes I just keep stuff like that to myself.”

Review by
07/17/2024

“My Plumber Plus provides great service and communication.”

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07/17/2024

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07/17/2024

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07/17/2024

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07/17/2024

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07/17/2024

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07/17/2024

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Review by
07/17/2024

“The representative said if I bought the yearly program, I would have my hot water tank drained for free. He saw the hot water tank. When I called the office, they said that particular hot water tank did not qualify for the program. This is bait and switch.”

Review by
07/17/2024

“My experience is a nightmare. I have never dealt with a company like this . Since they put in the three units , it's been a headache. Technicians have been to my house about eight times to fix what they did wrong, and up to this day,nothing is fixed. Each time a technician comes to fix something, my husband and I had to take off from our jobs without pay. We are paying $400 per month for the loan of which the bank paid $15, 000 to My Plumber Plus and uptil this day the air condition unit is spilling water all over my basement floor. Everday I have to be drying towels that I use to dry up the water off the floor.Our electric bill is so high because of the shabby job that was done. I am so dissapointed in your company.”

Review by
07/16/2024

“The individual was very customer service oriented.”

Review by
07/16/2024

“They did a good job.”

Review by
07/16/2024

“They did a marvelous job.”

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07/16/2024

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07/16/2024

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07/16/2024

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07/16/2024

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07/16/2024

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07/16/2024

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07/16/2024

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07/16/2024

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07/16/2024

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Review by
07/16/2024

“Didn't fix my problem, didn't give me any follow up options and now they hang up on me when I try to get the issue resolved....very unprofessional”

Review by
07/15/2024

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07/15/2024

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Review by
07/15/2024

“Excellent service.”

Review by
07/15/2024

“Second time using My Plumber Plus and so far A+ service both times.”

Review by
07/15/2024

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07/15/2024

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07/15/2024

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07/15/2024

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07/15/2024

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Review by
07/15/2024

“I’ll recommend to all my friends NOT to use my plumber plus!”

Review by
07/14/2024

“Good work, nice guy”

Review by
07/14/2024

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07/14/2024

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07/14/2024

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07/13/2024

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07/13/2024

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07/13/2024

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Review by
07/13/2024

“Too expensive.”

Review by
07/13/2024

“I personally prefer to have a paper receipt and the paperwork on what was done, and I have some issues to call My Plumber Plus about.”

Review by
07/12/2024

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07/12/2024

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07/12/2024

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07/12/2024

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07/12/2024

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Review by
07/12/2024

“My Plumber Plus was thorough, quick, and personable.”

Review by
07/12/2024

“The company that my home warranty company sent told me that I needed a larger HVAC unit and that my ducts needed cleaning. His brother was with him and worked for a different company and cleaned my ducts the next day for $500 and it made no difference. I called My Plumber for a second opinion. Jesse made some adjustments and added coolant and after sweltering in a heatwave with my AC running nonstop and getting no cooler inside than 82 degrees, it’s actually chilly inside! And I didn’t have to replace my unit! Jesse was great!!!”

Review by
07/12/2024

“The My Plumber Plus technician was friendly and efficient. He did a great job of diagnosing our problem.”

Review by
07/12/2024

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Review by
07/12/2024

“I think they were trustworthy, very professional, and on time.”

Review by
07/12/2024

“My Plumber Plus is excellent; they called, informed me of their arrival time, and covered their shoes. I am happy with that. When I had the plumbing work done on the water heater, they came on a Sunday and nothing was destroyed.”

Review by
07/12/2024

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07/12/2024

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Review by
07/12/2024

“I know I will have work done but I need to save for it.”

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07/12/2024

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07/12/2024

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Review by
07/11/2024

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07/11/2024

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07/11/2024

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07/11/2024

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Review by
07/11/2024

“They need to charge a fair price. Way too expensive.”

Review by
07/10/2024

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07/10/2024

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07/10/2024

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07/10/2024

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07/10/2024

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Review by
07/10/2024

“My Plumber came working 2 hours of me submitting and online form to check my HVAC system. They were quick, efficient, and very helpful and I will definitely use them again!”

Review by
07/10/2024

“I have used them in the past and so far every time that I have called them, they immediately have something available. I am going to keep on going back.”

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07/10/2024

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07/10/2024

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Review by
07/10/2024

“They were easy to reach and very responsive. The technician was able to show up the same day that we called.”

Review by
07/10/2024

“I have used My Plumber for years and based on my experience this is the 1st time the technician was more interested in selling me a new product instead of repairing my issue with my AC”

Review by
07/09/2024

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07/09/2024

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07/09/2024

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