My Plumber Plus
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 100 customer reviews. Learn about Our Research Process.
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3rd year as a Best Pick
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"My Plumber Plus is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber Plus provides air duct cleaning, installation, maintenance, and repair for residential customers.
Warranty
The company offers a variety of parts-and-labor warranties as well as a satisfaction guarantee on all work performed. My Plumber Plus honors manufacturers' warranties.
Company History
My Plumber Plus was founded in 1982 and serves customers in Northern Virginia and suburban Maryland.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 100 customer reviews. Learn about Our Research Process.
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Review by
04/10/2024

“Excellent service. Very knowledgeable. Felt at ease and the team was very personable. I'm glad I have My Plumber Plus on my team.”

Review by
04/10/2024

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04/09/2024

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04/08/2024

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04/08/2024

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Review by
04/08/2024

“Would definitely tell them of the quality of work but would also tell them they were very expensive!”

Review by
04/07/2024

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Review by
04/05/2024

“First time homebuyer with no prior experience dealing with plumbers/contractors for home work. Soon after buying my home, multiple drainage pipes were leaking water throughout the ceilings and floors in my house, which had 2 old cast-iron drain stacks on either side of the house. After trying to get a smaller company to fix the issue with the first stack, they recommended to reach out to a bigger company since it involved more work than they could handle. I called My Plumber out and they gave me a quote with what seemed like a good "rebate" deal if I accepted the work the same day. Out of panic and concern with the plumbing issue, I accepted the quote even though the price with the rebate was $14,250 (which I later found to be 7 - 9k more what it should have been from later getting additional estimates from other plumbing companies after the work was already done). They sent 4 - 6 workers to my house where only 1 of them was actually doing most of the work. It took 2 days to complete the work, but the crew had no ladders or flashlights of their own and instead had to burrow mine throughout the work. After the job was completed, I noticed water still leaking out the clean-out installed. They came and fixed that, but there's still popping noises coming from the newly installed pipe when water is flowing through it which they still have yet to fix. Also, the toilet they put back on is wobbly and not properly secured to the floor. In the process, we found I'd need to replace my sewage pipe under my yard that connects to the main sewage line. Tony, the department head, expressed that he wanted to take care of the this and the other drain stack in my home for me. However, attempting to communicate with him and his team took multiple weeks just to get ahold of him a couple of times for this matter. In the meantime, I got other estimates on the rest of the plumbing work from a few other companies. I got multiple quotes to fix the other drain stack that were 11 - 12k less than what I paid My Plumber for the first stack, and also got a quote for the sewage pipe replacement under my yard. These same companies gave me quotes on what it would have cost them to also do the first stack I already got done (mentioned above). Now frustrated that I overpaid so much for the first stack replacement with My Plumber, I kept attempting to communicate with Tony and his team to try and negotiate a deal to get some of my money back from the first job, through the rest of the work needed. Again, it took weeks without resolution and at this point I moved on with fixing the other drain stack. The other company did a better job than My Plumber on the other drain stack, and even pointed out multiple issues and even a potential violation that My Plumber did during the first drain stack repair... Finally, Tony reaches back out to me and gives me a "deal" to replace the sewage pipe in my yard that saved me 2k from the quote I received from the other company to do the work. I reluctantly agreed since this was the only way I could cut into the 7 - 9k I already lost from My Plumber. They just sent out a crew yesterday to do this work and mentioned it would take a day and a half. The crew worked all day yesterday and replaced the sewage pipe in my yard, however they haven't shown up today to complete the work and refill the 12ft trench in my yard. After calling My Plumber, they mentioned they can't get ahold of Tony or the crew that was supposed to finish the work today, so now there's a large mound of dirt in my yard and a 12 ft. trench that is going to sit over the weekend along with a tractor and other equipment. This can't be safe to leave exposed for this long and with high-winds the tarps and dirt are flying everywhere now... My Plumber has yet to come fix the remaining issues with the first job and I'm still facing nonstop communication issues.”

Review by
04/03/2024

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Review by
04/03/2024

“Good Service. Satisfied”

Review by
04/03/2024

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04/03/2024

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Review by
04/02/2024

“They were very nice and and polite”

Review by
04/02/2024

“Knowledgeable professional”

Review by
04/02/2024

“Scheduling was quick and easy.”

Review by
04/02/2024

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Review by
04/02/2024

“The reason for the rate I gave, was because he was very polite helpful and knowledgeable about his job.”

Review by
04/02/2024

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Review by
04/02/2024

“The electrician was on time, very efficient and clear!y explained what he found and how he was going to correct the problem! After completing the repairs and replacing the bad parts he cleaned are and made sure the problems had been corrected! Well done!!”

Review by
04/02/2024

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Review by
04/02/2024

“Excellent service. He understood the issue at hand and offered me several options for choice. They are my go-to plumbers for service!”

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04/02/2024

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04/02/2024

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04/02/2024

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04/02/2024

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04/02/2024

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04/02/2024

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Review by
04/02/2024

“Great experience with experienced technicians to install new HVAC system and new anode rod in water heater”

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04/02/2024

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04/02/2024

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04/02/2024

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04/02/2024

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04/02/2024

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04/02/2024

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Review by
04/02/2024

“I called MyPlumber because I had a water leak (pinhole) that had caused extensive flooding in my basement I was surprised by the cost of the repair, nearly $600 to replace about a foot of tubing ... I thought that was outrageous, but I was in a bind as I had to have the leak repaired. The plumber also showed that the pressure in my system was nearly 100 psi, when it should be closer to 60 psi. He replaced the regulator, which would reduce the pressure to the 60 psi level. The new regulator cost $1100. To be honest, I thought I was taken because of the emergency nature of the event.”

Review by
04/02/2024

“They came and fixed my main issue. They made recommendations on other things to repair. I agreed, but found another plumber who came out and did it for about half the price My Plumber Plus offered.”

Review by
04/02/2024

“EMployee did about 20 minutes of real work (unclogged two toilets) and charged my 616 dollars”

Review by
04/02/2024

“I have been placed on hold by this company for as long as 20 minutes while trying to confirm my appointment. I am supposedly a priority customer. I am very disappointed.”

Review by
04/01/2024

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04/01/2024

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04/01/2024

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04/01/2024

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04/01/2024

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04/01/2024

“They have very good response time.”

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04/01/2024

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04/01/2024

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Review by
04/01/2024

“The quality of service is exceptional, and My Plumber Plus responded in a timely manner.”

Review by
04/01/2024

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04/01/2024

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Review by
03/31/2024

“Ramesh Giri was very professional and did an excellent job. I tried to complete the survey sent to me on 3/5, but I could not get it to respond properly on my computer.”

Review by
03/30/2024

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03/30/2024

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03/30/2024

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03/30/2024

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03/30/2024

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03/30/2024

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Review by
03/29/2024

“Always great service and sound advice. I use My Plumber for Plumbing, HVAC, and Electrical. Excellent staff in all areas.”

Review by
03/29/2024

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03/29/2024

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03/29/2024

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Review by
03/29/2024

“Timely, courteous, responsive and reliable!”

Review by
03/28/2024

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03/28/2024

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Review by
03/28/2024

“My Plumber Plus has been excellent. We appreciate the high-quality work. The technicians' vans have always been well supplied and the technicians are informative about what needs doing. We had a problem recently and they resolved it promptly and effectively. I highly recommend My Plumber Plus.”

Review by
03/28/2024

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03/28/2024

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03/28/2024

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03/28/2024

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03/28/2024

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03/28/2024

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03/28/2024

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Review by
03/28/2024

“I was impressed at how quickly the office responded to my request for a plumber. He arrived the next day. He was very professional, knowledgeable, efficient and friendly.”

Review by
03/28/2024

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Review by
03/28/2024

“Yes”

Review by
03/28/2024

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