“I already tell everyone who crosses my path about Adam, my Plumber!”
“The serviceman was polite and efficient.”
“Constantly upselling. To replace a $20 part should not cost $541 like your guy quoted me. I DO NOT want your fancy part. I ended up buying the $20 part myself and replacing it. Your guy was nice, but your policies suck!!!”
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“Very professional”
“I feel like I was overcharged.”
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“Oh yes, most definitely.”
“The service was okay, but 300 dollars just to unplug my toilet is outrageous. I'm very disappointed in that.”
“Broke my washing machine”
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“I would not recommend them to a friend because they were overpriced and I don't know what I paid for because the receipt wasn't itemized.”
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“The tech was kind, courteous, knowledgable and professional and thorough, I would highly recommend their service to others!”
“I found the technician to be very knowledgeable, friendly, and helpful. The service, however, is costly.”
“They have been professional, responsive and so far 3 for 3 for great service with the 3 different individuals and tasks perfotmed.”
“Ian Holder is an exceptional client service professional. He has assisted with three jobs at our home and has provided amazing service and details as to the steps taken to accomplish the work at hand.”
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“I reached out to the manager of the second individual who serviced me. The service was problematic, and I felt they were deceptive in the way they addressed the problems they encountered.”
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“Professional and explained everything.”
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“I am very unsatisfied with the way things were done.”
“Quick, professional. Was able to take care of the problem for my renters with little involvement from me. I apprwciate that.”
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“I did not receive my product registration with my install date of units, serial numbers, model numbers, coverage, end date, etc. I had to fight with Tina to receive them. In addition, I had to fight with Tina to get my hardcopy manuals to know my warranty on parts and labor. Sad!!!!!”
“The response was quick and timely. The technician was professional and very knowledgeable.”
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“I think it was too pricey at five-hundred dollars.”
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“Super quick response time, amazing service, clean, efficient, and kind.”
“My kitchen sink faucet was replaced almost 2 years ago and it’s been having issues ever since. Not sure about the quality of products used.”
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“This company had a totally unsatisfactory customer experience with me. It did not provide the service on the agreed upon date. This date was arranged one week ahead. The heat wave that we were experiencing at the time made this error unbearable. To make things worse, I was called and told the plumber could not come. I did not schedule a plumber. I scheduled an air conditioning tech. The person I spoke with apologized and verified my correct appointment. No one showed up. I called the next morning and said they would be reported to the better business bureau if they did not come. This was after calling and being assured that I would receive a call immediately Two hours later- no call. I called again with the same assurance- no call. Again no call, after two hours. I then, with the previously mentioned BBB call, and low and behold, a tech arrived at the end of the work day. I failed to mention that they said I never had an appointment and kept referring me as Reggie! Needless to say, this was the worse customer experience I ever had. I must say, the tech did a great job. He should not be affiliated in any way with My Plumber Plus.”
“Technically not cost effective”
“You have become outrageously expensive. Your tech justifies installing a new box by citing code. I have a builder doing work. No such code reportedly exist.”
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“Same day service call!”
“see comments below for specifics”
“Professional, polite and knowledgeable.”
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“John Tomsko is a great example of your best. Higher more like him.”
“Dependable and Professionalism”
“Still haven’t received invoice or receipt. Way too expensive.”
“The Plumber appeared to be very knowledgeable. He and his assistant was very helpful.”
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