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AreaSet
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“The actual plumbers were great. The person who came with the cameras to look in the pipes completely misdiagnosed everything. He said we had a collapsed pipe, but it wasn't one. He used an instrument in theory to see where it was cracked. It was not in the correct spot. He went down 2-3 feet and had no cracks. Everything the plumber did was fine, but the guy with the camera misdiagnosed the problem and jackhammered an area that he did not need to. They told me his instrument had not been calibrated recently and was not working properly. Everything was resolved, but it took a few weeks to get it all done.”
“They were prompt and efficient. They did very good work.”
“They are mildly expensive.”
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“The company is a little expensive.”
“The company is very knowledgeable and provides good customer service.”
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“I will definitely recommend Richard to anyone in need.”
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“They were very polite, very respectful, and they have a lot of class. They knew what they were doing. I can't say anything bad about them. Everything was fantastic.”
“I received a clear explanation of what was needed. The work was done speedily. All was removed and cleaned up without any fuss.”
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“Solved the problem and completed the work as needed.”
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“All of the technicians that have come to my home have been very helpful and explained what they were doing and why.”
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“The gentleman was professional, understood my complaint, and fixed it.”
“I would recommend my plumber plus to all my friends. The gentleman explained everything in detail to my husband so that he understood. He gave us great advice and recommendations for further services in the future. We are definitely customers for life.”
“My Plumber has always provided top notch service.”
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“Hired My Plumber to repair a leaking toilet. The technician replaced all the parts (valve, flapper,etc.). The technician was polite and efficient and I’ve had no problems with the work. However, the cost for this job was $409. The toilet repair kit retails for $20. The technician was in my home for less than half an hour. Even allowing for travel time, the charge is excessive.”
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“I have used them 5 times in the past couple of years, and they have given me excellent service every time. They are very professional, and each plumber has been fantastic.”
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“I have been a long time customer of My Plumber but I am getting frustrated with their business practices.”
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“Did the exact work he was there to do.”
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“Plumber arrived on site, seemed more interested in selling me some sort of plan than fixing my problem. Made a huge mess tearing up the ceiling to expose more pipes than necessary. Pointed out the green corrosion on some pipes, but this was not the problem. Again, just trying to sell me more work. Never identified a leak, charged me $700 for "leak identification." I spent days cleaning up the drywall dust. Had to figure out the problem myself. No other way to say it, I was RIPPED OFF!”
“Excellent service. Very knowledgeable. Felt at ease and the team was very personable. I'm glad I have My Plumber Plus on my team.”
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“Would definitely tell them of the quality of work but would also tell them they were very expensive!”
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“Good Service. Satisfied”
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“They were very nice and and polite”
“Knowledgeable professional”
“Scheduling was quick and easy.”
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“The electrician was on time, very efficient and clear!y explained what he found and how he was going to correct the problem! After completing the repairs and replacing the bad parts he cleaned are and made sure the problems had been corrected! Well done!!”
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“Excellent service. He understood the issue at hand and offered me several options for choice. They are my go-to plumbers for service!”
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