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“The plumber was comprehensive and gave me three options to choose from.”
“I always know it will be done right when they service my house.”
“The plumber that came here, Cristian Tobar, was very professional, knowledgeable, and everything I asked him to do he did. I am 81 years old and handicapped. I got rid of the internet. I asked him if he had any coupons. He gave me all of the coupons that I qualified for, and took the time to do that. He helped me go on the website to see what I would qualify for. He was very helpful in that respect. He was excellent. He did a thorough job of cleaning, and he was very pleasant. I would like him to come back again if I have have to call My Plumber Plus. I use www.checkbook.org. It is a non profit organization for consumers. If I need a plumber or surgeon I can find them on there. I have found surgeons to use by the recommendations of other people like me. They send me a booklet four times a year with the numbers of plumbers. I has 12 question long surveys where we rate the companies. This is how I find an organization like you, because, people like me will say who are good and who are bad. I get my surgeons through there. I do not do people recommending surgeons because they complain a lot. This is a very good tool that everyone should use.”
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“I had an appointment scheduled for June 19th. No one showed up and no one called to reschedule. You may note the date that this survey was submitted (July 9th). The appointment was for a follow-up after an installation of a new system that was never completed. It seems that "My Plumper" took my money, did a half job, then ran off.”
“The motor was hot and shut off, the technician put the cheapest motor for $890 we checked using Angi the fair price only $250 to $600 we were senior and robbed”
“Very professional and timely work, I was very please the representative from My PlumberPlus, he did a outstanding job, he gets a 10 out 10 rating from me. Thanks for taking care of your military veterans.”
“Quick response”
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“Hard to say if I'd recommend as I've only used for one plumbing issue years ago and for A/C this time. I didn't have any issues either time except for other products and/or services offered which I consider pricey. Of course you have the option of excepting them or not.”
“john and john always have our backs, even though we are slightly out of their service range”
“Arrived immediately, evaluated the problem, and immediately started the repair process”
“Ian was great. Very detailed with explanation and took the time to make sure both I and my husband had all the information. He even took the time to show my kids what they had damaged in their shower so hopefully we can avoid that again. The jobs we asked for could not be completed in one day as it was late so he was flexible enough to work with our schedule to come back to finish the last part and we really appreciated that. Everything was completed without extra surprises as he was very thorough with his inspection and he was able to get the jobs done efficiently. Everything has worked great so far.”
“Technician was very knowledgeable and quickly fixed the problem.”
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“Charged me twice for the same service, then had me go through hoops to prove that I was correct. Is and was a great inconvenience to me.”
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“My Plumber is the best”
“Just a little expensive.”
“Very professional and personable”
“We have been paying for twice a year service and it wasn’t being provided. This unit is less than 3 years old and the motor had to be replaced. Each time we’ve called to report a problem, they only check the unit with the problem and not the whole system. We only got this new unit at their recommendation. We NEVER had these problems with our previous unit AND NEVER HAD TO PAY FOR EACH UNIT SEPARATELY WHEN THEY WERE SERVICED!!!”
“Your company charged me $800+ for a $120 part and never gave me a break down of the invoice. I called and emailed twice, not one has returned my calls.”
“The technician does not know how to price a job., He thought I was stupid.”
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“These guys (and girls) have done 3 different jobs for me. Every time I felt that the price was incredibly reasonable (the first time, they charged me literally 1/4 of what another company quoted me), they sincerely cared about my problem and wanted to help me as soon as possible, and the people who came to work on my home were extremely kind, caring, and they took the time to teach me what I needed to know as a new homeowner. I plan to continue using their services for everything that they can do for me in the future.”
“My Plumber was highly recommended by a friend and now I would like to highly recommend it to anyone interested in a company with skilled plumbers. I have rated the company with five stars in all categories.”
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“I liked the transparency of the price of the work and he was very professional as well as dog friendly.”
“Prompt and professional”
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“haven't used any other company to compare”
“Very Professional people in the office as well as the very professional Tecs that comes to your home or business.”
“Received same day service : )”
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“It is a very good value. The quality of the work is very professional.”
“They are easy to work with.”
“I would never recommend them to anybody, I can't believe the guy did not come back when he knew there were two adults and two children, and left no running water.”
“Please see my answer to Question #10.”
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“Nice friendly willing to help knowledgeable”
“Walter Pfaff did an excellent job and explained the problem so we could all understand it.”
“I would highly recommend My Plumber Plus to a friend; the service was outstanding!”
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“price transparency”
“It has been two days and its making a loud noise”
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“Responsive, efficient, professional, pleasant”
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“The cost for just unclogging my toilet was surprisingly $280.00. Very expensive!!!”
“Problem was not fixed and had to request another appointment 4 days later”
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“Toilet is still the same even though we paid over $250 for simple job”
“The work was excellent”
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“I appreciated the friendliness of the scheduler and of my service technician/plumber and his professionalism, knowledge, speedy repair/replacement and cleanliness.”
“Very professional.”
“Profesional service but expensive”
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“Very expensive for 20 minutes job and invoice doesn’t show a breakdown of what your paying for”
