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AreaSet
“Fast and responsive service”
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“Too expensive”
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“I always have a good experience with My Plumber Plus.”
“Because of the attention to detail, the timeliness , the awareness of the technician it is easy to recommend this company.”
“They were previsional, courteous, and polite.”
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“Overall, the work was great. Esau came in, was fast, and worked efficiently.”
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“Everything is fine!”
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“Friendly and shared helpful tips.”
“Absolutely”
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“Great customer service and pricing”
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“The firm is timely; their technicians are superb, well-trained, very efficient, and friendly. They brief you on everything that is being done.”
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“My plumber plus does great work, but it would be good to look around for alternative pricing.”
“The work that My Plumber Plus did was excellent. There was a question about the contract and I could not get someone to call me back to clarify. Had this been only about the man doing the work, it would have been a 5. The management really disappointed me.”
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“Courteous and professional. There tech deserves a 10 but that would be lowering his rating.”
“Cost per half and quarter of a hour to detect cause of leak should be less. Cost of shut-off valve under my sink was too expensive!”
“Ian was great. Personable, professional and competent. He's a great representative of your company.”
“I was kept informed every step of the way, and the plumber working with me was very self sufficient so I would be able to keep working”
“Responded timely to water emergency. Teck (Edgardo) was knowledgeable and knew what was needed to deal with the older plumbing and offered additional suggestions to address house shortcomings. Also went above and beyond in assisting me with some if the side effects of the leak.”
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“Way overpriced.”
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“I would recommend My Plumber to others. They respect my time by arriving promptly and working around my schedule. The area where they worked was left clean. The workers were respectful. They shared information about the products they used.”
“Always, always trying to upscale a service”
“My toilet leaked after the repair and the plumber did not return as scheduled the next day. The plumber who came 2 days later charged an additional cost when the leak was attributed to work completed by the initial plumber.”
“I requested a $45 diagnostic visit for a presumed sump pump issue. The plumber ascertained in 5 minutes that it was not the sump pump and told me I would need to pay $355 for a more thorough investigation. After 20 minutes he found the problem and wanted to replace many boiler parts for $2500+. I decided to get another opinion (and subsequently had two different companies quote a fraction of this) but still owed $355 for 20 minutes of looking around. Don't waste your money and go elsewhere from the start.”
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“They did a good job.”
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“I would recommend My Plumber Plus to a friend. We will personally ask for the technician that was assigned to our project for any future services. He was excellent.”
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“I contracted them to clean my ducts. Their technicians broke my evaporator coil which resulted in me needing to replace my entire HVAC system. My Plumber Plus did give me a discount for having to replace my HVAC system. They had good technicians, but overall, no one expects to have ducts cleaned and then have to replace their entire system.”
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