My Plumber Plus

4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 2336 customer reviews. Learn about Our Research Process.
5
2131
4
104
3
24
2
10
1
67
4th year as a Best Pick
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"My Plumber Plus is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber Plus provides air duct cleaning, installation, maintenance, and repair for residential customers.
Warranty
The company offers a variety of parts-and-labor warranties as well as a satisfaction guarantee on all work performed. My Plumber Plus honors manufacturers' warranties.
Company History
My Plumber Plus was founded in 1982 and serves customers in Northern Virginia and suburban Maryland.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Aldie, Alexandria, Annandale, Arcola, Arlington, Ashburn, Bluemont, Bristow, Burke, Catharpin, Centreville, Chantilly, Clifton, Dunn Loring, Fairfax Station, Fairfax, Falls Church, Fort Belvoir, Ft Myer, Gainesville, Great Falls, Hamilton, Haymarket, Herndon, Leesburg, Lorton, Lovettsville, Manassas, Mc Lean, Middleburg, Nokesville, Oakton, Occoquan, Paeonian Springs, Purcellville, Rectortown, Reston, Round Hill, Springfield, Sterling, Upperville, Vienna, Waterford, Woodbridge
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 2336 customer reviews. Learn about Our Research Process.
5
2131
4
104
3
24
2
10
1
67
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Review by
07/09/2025

“The plumber was comprehensive and gave me three options to choose from.”

Review by
07/09/2025

“I always know it will be done right when they service my house.”

Review by
07/09/2025

“The plumber that came here, Cristian Tobar, was very professional, knowledgeable, and everything I asked him to do he did. I am 81 years old and handicapped. I got rid of the internet. I asked him if he had any coupons. He gave me all of the coupons that I qualified for, and took the time to do that. He helped me go on the website to see what I would qualify for. He was very helpful in that respect. He was excellent. He did a thorough job of cleaning, and he was very pleasant. I would like him to come back again if I have have to call My Plumber Plus. I use www.checkbook.org. It is a non profit organization for consumers. If I need a plumber or surgeon I can find them on there. I have found surgeons to use by the recommendations of other people like me. They send me a booklet four times a year with the numbers of plumbers. I has 12 question long surveys where we rate the companies. This is how I find an organization like you, because, people like me will say who are good and who are bad. I get my surgeons through there. I do not do people recommending surgeons because they complain a lot. This is a very good tool that everyone should use.”

Review by
07/09/2025

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Review by
07/09/2025

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07/09/2025

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07/09/2025

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Review by
07/09/2025

“I had an appointment scheduled for June 19th. No one showed up and no one called to reschedule. You may note the date that this survey was submitted (July 9th). The appointment was for a follow-up after an installation of a new system that was never completed. It seems that "My Plumper" took my money, did a half job, then ran off.”

Review by
07/09/2025

“The motor was hot and shut off, the technician put the cheapest motor for $890 we checked using Angi the fair price only $250 to $600 we were senior and robbed”

Review by
07/08/2025

“Very professional and timely work, I was very please the representative from My PlumberPlus, he did a outstanding job, he gets a 10 out 10 rating from me. Thanks for taking care of your military veterans.”

Review by
07/08/2025

“Quick response”

Review by
07/08/2025

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07/08/2025

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Review by
07/08/2025

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Review by
07/07/2025

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07/07/2025

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Review by
07/07/2025

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Review by
07/07/2025

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Review by
07/07/2025

“Hard to say if I'd recommend as I've only used for one plumbing issue years ago and for A/C this time. I didn't have any issues either time except for other products and/or services offered which I consider pricey. Of course you have the option of excepting them or not.”

Review by
07/07/2025

“john and john always have our backs, even though we are slightly out of their service range”

Review by
07/07/2025

“Arrived immediately, evaluated the problem, and immediately started the repair process”

Review by
07/07/2025

“Ian was great. Very detailed with explanation and took the time to make sure both I and my husband had all the information. He even took the time to show my kids what they had damaged in their shower so hopefully we can avoid that again. The jobs we asked for could not be completed in one day as it was late so he was flexible enough to work with our schedule to come back to finish the last part and we really appreciated that. Everything was completed without extra surprises as he was very thorough with his inspection and he was able to get the jobs done efficiently. Everything has worked great so far.”

Review by
07/07/2025

“Technician was very knowledgeable and quickly fixed the problem.”

Review by
07/07/2025

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Review by
07/07/2025

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Review by
07/07/2025

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Review by
07/07/2025

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Review by
07/07/2025

“Charged me twice for the same service, then had me go through hoops to prove that I was correct. Is and was a great inconvenience to me.”

Review by
07/07/2025

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Review by
07/07/2025

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Review by
07/06/2025

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Review by
07/06/2025

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Review by
07/06/2025

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Review by
07/06/2025

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Review by
07/06/2025

“My Plumber is the best”

Review by
07/06/2025

“Just a little expensive.”

Review by
07/06/2025

“Very professional and personable”

Review by
07/06/2025

“We have been paying for twice a year service and it wasn’t being provided. This unit is less than 3 years old and the motor had to be replaced. Each time we’ve called to report a problem, they only check the unit with the problem and not the whole system. We only got this new unit at their recommendation. We NEVER had these problems with our previous unit AND NEVER HAD TO PAY FOR EACH UNIT SEPARATELY WHEN THEY WERE SERVICED!!!”

Review by
07/06/2025

“Your company charged me $800+ for a $120 part and never gave me a break down of the invoice. I called and emailed twice, not one has returned my calls.”

Review by
07/06/2025

“The technician does not know how to price a job., He thought I was stupid.”

Review by
07/06/2025

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Review by
07/05/2025

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Review by
07/05/2025

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Review by
07/05/2025

“These guys (and girls) have done 3 different jobs for me. Every time I felt that the price was incredibly reasonable (the first time, they charged me literally 1/4 of what another company quoted me), they sincerely cared about my problem and wanted to help me as soon as possible, and the people who came to work on my home were extremely kind, caring, and they took the time to teach me what I needed to know as a new homeowner. I plan to continue using their services for everything that they can do for me in the future.”

Review by
07/05/2025

“My Plumber was highly recommended by a friend and now I would like to highly recommend it to anyone interested in a company with skilled plumbers. I have rated the company with five stars in all categories.”

Review by
07/05/2025

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Review by
07/05/2025

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07/05/2025

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07/05/2025

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07/05/2025

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07/05/2025

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Review by
07/04/2025

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Review by
07/04/2025

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Review by
07/04/2025

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Review by
07/04/2025

“I liked the transparency of the price of the work and he was very professional as well as dog friendly.”

Review by
07/04/2025

“Prompt and professional”

Review by
07/03/2025

No review comments provided

Review by
07/03/2025

“haven't used any other company to compare”

Review by
07/03/2025

“Very Professional people in the office as well as the very professional Tecs that comes to your home or business.”

Review by
07/03/2025

“Received same day service : )”

Review by
07/02/2025

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Review by
07/02/2025

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Review by
07/02/2025

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07/02/2025

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07/02/2025

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07/02/2025

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07/02/2025

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Review by
07/02/2025

“It is a very good value. The quality of the work is very professional.”

Review by
07/02/2025

“They are easy to work with.”

Review by
07/02/2025

“I would never recommend them to anybody, I can't believe the guy did not come back when he knew there were two adults and two children, and left no running water.”

Review by
07/01/2025

“Please see my answer to Question #10.”

Review by
07/01/2025

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Review by
07/01/2025

“Nice friendly willing to help knowledgeable”

Review by
07/01/2025

“Walter Pfaff did an excellent job and explained the problem so we could all understand it.”

Review by
07/01/2025

“I would highly recommend My Plumber Plus to a friend; the service was outstanding!”

Review by
07/01/2025

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Review by
07/01/2025

“price transparency”

Review by
07/01/2025

“It has been two days and its making a loud noise”

Review by
07/01/2025

No review comments provided

Review by
06/30/2025

“Responsive, efficient, professional, pleasant”

Review by
06/30/2025

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Review by
06/30/2025

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Review by
06/30/2025

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Review by
06/30/2025

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Review by
06/30/2025

“The cost for just unclogging my toilet was surprisingly $280.00. Very expensive!!!”

Review by
06/30/2025

“Problem was not fixed and had to request another appointment 4 days later”

Review by
06/30/2025

No review comments provided

Review by
06/30/2025

“Toilet is still the same even though we paid over $250 for simple job”

Review by
06/29/2025

“The work was excellent”

Review by
06/29/2025

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Review by
06/29/2025

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Review by
06/29/2025

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Review by
06/28/2025

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Review by
06/28/2025

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Review by
06/28/2025

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Review by
06/28/2025

“I appreciated the friendliness of the scheduler and of my service technician/plumber and his professionalism, knowledge, speedy repair/replacement and cleanliness.”

Review by
06/28/2025

“Very professional.”

Review by
06/28/2025

“Profesional service but expensive”

Review by
06/28/2025

No review comments provided

Review by
06/28/2025

“Very expensive for 20 minutes job and invoice doesn’t show a breakdown of what your paying for”

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