Mighty Duct
6th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mighty Duct has received 4.9 out of 5 stars based on 54 customer surveys conducted through GuildQuality.
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6th year as a Best Pick Call
"Our goal is to continually satisfy the customer. I wouldn't be able to sleep at night if I thought a job was not done well. We know that if we were paying for service, we would want the best, so that is what we do: we give the best. As a result, much of our business growth has been by word of mouth, and that means we do a good job."

Ronald Gray | President
Company Information
Services Offered
Mighty Duct specializes in providing residential and commercial customers with duct cleaning services. The company also cleans duct vents, grates, and registers as well as dryer vents.
Company History
The local company was founded in 1994.
Distinctions
Company president Ronald Gray is certified as an Air Systems Cleaning Specialist (ASCS) by the National Air Duct Cleaners Association (NADCA). Mighty Duct is a member of NADCA.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
28 Hastings Street Building E, Unit 9
Mendon, MA 01756
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Mighty Duct has received 4.9 out of 5 stars based on 54 customer surveys conducted through GuildQuality.
5
49
4
5
3
0
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/04/2021

“They met or exceeded all of my expectations.”

Review by
03/04/2021

“The technician was good and quick.”

Review by
03/04/2021

“I don't recommend things.”

Review by
03/04/2021

“I was very pleased with their service.”

Review by
03/04/2021

“They did a wonderful job. I highly recommend them. They know what they are doing.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“They were professional, came in and got the job done in a timely manner, and they were honest.”

Review by
03/04/2021

No review comments provided

Review by
03/04/2021

“Mighty Duct did a great job.”

Review by
03/04/2021

“The people I interacted with were great.”

Review by
03/03/2021

“They met our expectations on everything.”

Review by
03/03/2021

“I was satisfied with the crew, they were familiar with the property, having been here before”

Review by
02/22/2021

“Mighty Duct met but did not exceed my expectations.”

Review by
02/22/2021

“They were professional and courteous.”

Review by
02/20/2021

No review comments provided

Review by
02/20/2021

“The owner and the workers were fantastic and very honest from day one. They were going to come back a second time if I needed them to. They extended themselves above and beyond.”

Review by
02/20/2021

“They met my expectations with the job.”

Review by
02/20/2021

No review comments provided

Review by
01/16/2020

“They exceed my expectations with their great communication and finding solutions to my problems.”

Review by
12/10/2019

“They met all of my expectations.”

Review by
12/04/2019

“They met my expectations with all areas of the project.”

Review by
12/04/2019

“I would like to recognize the crew that came. They were courteous, accurate and picked up their mess. I have two dogs and they were kind and courteous.”

Review by
12/04/2019

“The company was pretty fast.”

Review by
12/04/2019

“They were efficient and timely.”

Review by
11/27/2019

“Everything was fine.”

Review by
11/27/2019

“They met all of our expectations in service and punctuality. They came on time. Everything they said they were going to do, they did.”

Review by
10/02/2019

“They were extremely professional, very helpful, and gave great service.”

Review by
09/28/2019

“I was satisfied overall.”

Review by
09/24/2019

“The guys who came out were great.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“I would like to recognize the lead serviceman for his exceptional service.”

Review by
09/24/2019

“I would like to recognize the chief tech, Steve(?) for his exceptional service; he's been a chief tech on a number of my projects. He is excellent and goes above and beyond; he takes time to educate me. I will ask for him in future jobs.”

Review by
09/24/2019

“It was very efficient, and there was no hassle.”

Review by
09/24/2019

“I thought they were very professional, and they answered all my questions. I was very pleased.”

Review by
09/20/2019

“They exceeded my expectations.”

Review by
09/19/2019

“They met my expectations overall.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Mighty Duct met and exceeded all of my expectations. They cleaned all of the ducts in our house.”

Review by
08/02/2018

“I was satisfied with the dryer vent cleaning. The air ducts too, but it's harder to notice that.”

Review by
08/01/2018

“They were very on time and that's the biggest issue I always have when doing things like this.”

Review by
08/01/2018

No review comments provided

Review by
07/27/2018

“It was a very unhappy experience in that I think I have a problem in evacuating the ducts. They don't know how to get at it and neither do I. It's not their fault. But I am still left because they couldn't blow it out of the roof.”

Review by
07/25/2018

“They were incredibly honest.”

Review by
07/25/2018

No review comments provided

Review by
07/25/2018

“They were awesome! Scheduling was easy. Having the work done was easy.”

Review by
07/25/2018

“They met my expectations in all areas.”

Review by
07/24/2018

“I like how they speak to me and treat me. They show more kindness and respect than any other company who comes to do job at your house.”

Review by
07/24/2018

“They exceeded my expectations. They were pretty quick, quiet, and professional.”

Review by
07/24/2018

“The owner was very kind, nice, and respectful. I am thrilled that they are close by.”

Review by
07/24/2018

“Might Duct met all of my expectations.”

Review by
07/17/2018

“I would like to recognize the guys that came out. They were really nice and friendly. They were fantastic.”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

“I would like to recognize the owner for his exceptional service. He addressed an issue I had right away and took care of the situation.”

Review by
07/17/2018

“Everything met my expectations.”

Review by
03/29/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

“Mighty Duct are excellent and professional. I would recommend them to anyone.”

Review by
03/27/2018

“They were great. They were reasonably quick. My tenants and I are very happy.”

Review by
03/27/2018

“All in all it was a good job. There were no problems. They called and showed up ahead of schedule.”

Review by
03/27/2018

“Mighty Duct were great. I give them the best rating and I would recommend them.”

Review by
03/27/2018

“Everything was good.”

Review by
03/27/2018

“He is very polite and everything about him is great. I blame the weather for him not being able to get the furnace out yet, but I do want the old furnace out. He can put it on the curb if the town will take it, or he can take it away and try to sell the steel. I just want it out. He said he would take it away, so he needs to remove it. He hasn’t come back yet to take the old furnace out. It is still down there. He just took the burners, but he told me that he would come back to get the old furnace when the weather is better. He will need to come back for the rest of it because I can’t lift all of that weight. He did a good job, but it isn’t complete until the old furnace is out. I also want to ask him where I can get a filter for the new furnace. He has been very cooperative and I would recommend him to someone else.”

Review by
03/27/2018

No review comments provided

Review by
03/10/2017

“They're fine. I will hire them again in a few years. They did duct work.”

Review by
03/10/2017

“They just seemed fair and honest. They cleaned the duct work in our house after we had the hardwood floors refinished. I'd give the overall experience an A+.”

Review by
03/10/2017

“I liked that they were very responsive, and it was affordable. It was all good stuff; positive. They did duct cleaning. I would give them an A.”

Review by
03/10/2017

“They did a great job. They cleaned the ducts very well. I'd give them an A. I've been recommending them forever. I've been doing it for years.”

Review by
03/10/2017

“They were cleaning the duct work in my house, which is a force air heating and cooling system. I liked that they really knew what they were going to do, and they went and did it. I'm not sure the results have been as good as I would have hoped for. As a matter of fact, I intend to call them and just say, 'Gee, part of the system doesn't seem to have improved to the degree I would have hoped.' I'd give them an A overall.”

Review by
03/10/2017

“I was pleased. I liked the fact that there were no problems that arose. It's a good feeling. They did duct cleaning. I'd give them an A. It's pretty hard to analyze the quality of their work. It's invisible. They cleaned a duct.”

Review by
03/09/2017

“They did duct cleaning. I'd give them the highest rating. I'm happy. They solved my problem. I didn't have any complaints with them. I liked their service. The only thing is they're expensive. They're not cheap.”

Review by
03/09/2017

“They did duct cleaning. The gentlemen that came were very polite and just very nice. They answered all of our questions and went above and beyond. I'd give them an A+. I had no complaints at all.”

Review by
03/09/2017

“They did duct cleaning. They were pretty efficient. They came in. They did the job, and they left. They were very friendly and outgoing. It was good. I'd give them an A+.”

Review by
03/09/2017

“They did duct cleaning. Our dryer vent was clogged. It had a bird's nest. It was empty. The birds had flown away. They were able to remove the bird's nest and clear it out and get it working properly. They were very friendly, professional, and polite. They worked quickly. They arrived on time. Overall it was good. I'd give them an A+.”

Review by
03/09/2017

“They did duct cleaning. They were just quick and thorough. I'd give them an A.”

Review by
03/09/2017

“Everything worked out OK. It was very good. They did duct cleaning. They were very friendly and professional and quick. I'd give them an A overall.”

Review by
03/09/2017

“They were fine. They were good. It was duct cleaning.”

Review by
03/09/2017

“They did duct cleaning. They were very thorough. I'd give them an A+. I had no complaints whatsoever.”

Review by
03/09/2017

“They were very nice and very professional and helpful. It didn't work. I had to get my ducts replaced so it kind of was a waste of money. It was duct cleaning. Overall, I'd give them a B because it didn't work. If they told me it wouldn't work, I wouldn't have wasted $5.”

Review by
02/17/2016

“I really can't quantify it. They did the job that they were hired to do, I don't know what else to say. They were just out for routine service. I would recommend them. I don't know how good duct cleaning can get because I've never had the ducts cleaned before so I can't compared what they did to anyone else would give then A.”

Review by
02/17/2016

“It was fine. It was perfect. The dryer was not heating and we thought that it was perhaps the pipe being clogged because the house was built wrong but it turned out to be the dryer that was not hooked up right. They worked from the outside where it blows out. They just cleaned it from there. It was an A grade.”

Review by
02/17/2016

“It was like eight months ago. We had them clean our ducts. I have no idea what they did to clear them. They just did all the work. It took about an hour or an hour and a half. I would recommend them. They're an A.”

Review by
02/17/2016

“They kept their appointments on time and it was a quick process and that's it. They were cleaning our dryer ducts. They were recommended by the condo association. They had to use a large vacuum. I would tell others to go ahead and use them. I would give them an A.”

Review by
02/17/2016

“We had a fire in the house and we had so many people coming in and out that I'm not going to be able to give a very detailed report but they were polite, they were efficient, they got the job done and we very satisfied. They cleaned the ducts.”

Review by
02/17/2016

“That was a while back. They were clear about what they were going to do and how much they would charge. With questions that I asked them, they answered to my satisfaction. They were just cleaning the air vents. They were an A grade.”

Review by
02/17/2016

“I liked his explanation of the work that he was going to be doing. He had to clean out the dryer ducts in the condominium here. He wasn't long, he was maybe an hour. The biggest thing I noticed was safety, really. Once he cleaned the ducts, I felt a lot better about it. I would tell others to definitely give them a call. I would give them an A.”

Review by
02/17/2016

“They were great. I plan on using them in the spring. They did a great job. They were very nice. They were cooperative. They stayed true to their price. They were very professional. The guys were just great. Very nice men. We had our ducts cleaned. They had to drill holes in the vents to make it easy for the next time that they come. They were very professional but they were very great too. Very polite, nice young men. I would give them an A+.”

Review by
02/17/2016

“The people who showed up were pretty good. They did their job quite efficiently and they were nice. They were good to work with and they were prompt. They came on time, did their job and left on time so it was really good. We had a water leak and they had come just to check the ducts of the house and make sure nothing was damaged. I would recommend them. I would give them an A.”

Review by
02/17/2016

“They were very quick. They used a lot of equipment and it was very clear. When they left, it was much better than what it was before and they were very neat. I had them out to clean the duct and the dryer. They had to go inside and outside and snake it and put air through it. I think they used a hose. I would definitely recommend them. I would definitely give them an A.”

Review by
02/17/2016

“They were efficient. They were nice. They cleaned up really well. It was a rainy day but they made sure not to track anything in the house. They did a good job. We had just purchased our home and they were cleaning the ducts. They probably haven't been cleaned in who knows how long and were caked with more animal hair than you can imagine and animal food and all sorts of things. They cleaned it out really well. They had to open up the vents and vacuum it out. I'm sure there's lots of parts of the job. It was just a vent cleaning and they it really well. I would say they deserve an A grade.”

Review by
02/17/2016

“I did have my vents cleaned. They showed up when they were supposed to. I watched them do what they did. They explained everything. I think they did a fine job. They listened to my concerns and they took care of everything I needed taking care of. It was a new condo and I wanted the dryer vent cleaned out and then all the air ducts cleaned out because it's a four-side air system. I didn't want to be breathing in the previous owner's germs. They came and they did what they were supposed to do. That was good and I was happy. It was a while ago. I'll say they're an A. They were fine.”

Review by
02/17/2016

“They were very pleasant work with. The guys that came did a good job. They explained kind of what they had found in my duct work and just kind of helped me out. They did what I asked for. I felt like they went above and beyond just cleaning the ducts. They were very pleasant to work with. They cleaned like every single duct in my house and they had to clean out some rocks and stuff too. I guess it just hadn't been done in a long, long time. They also did the dryer vent. They cleaned that out. I think that's it. I think that's what they did. I would give them an A.”

Review by
02/17/2016

“They did a very good job.”

Review by
02/17/2016

“That was about a year ago in my other house.”

Review by
02/17/2016

“I would give them an A. They just did some vent cleaning from what I remember.”

Review by
02/17/2016

“My experience was positive.”

Review by
02/17/2016

“It seemed like it was going good until they forgot to plug a few holes in our system in our air duct. Then I had tried to get in contact with them. I was told that these were little plastic slugs that needed to be special ordered or whatever. I had contacted them. At first, I didn't get responses back. Finally, I did talk to the guy. He did get back to me but he was supposed to send me these plugs in the mail. I told them that they need to send them to me because they're pretty far away from us and they're tiny little things. They said 'Oh yeah, yeah, yeah we'll send them.' Well, they didn't send them so I called again. Finally, we measured the holes and went down and found something at Home Depot or something and they weren't even the special size. They were just regular one-inch plugs or something. We plugged them all in. Another thing they did is they we have a geothermal system which on the phone, they told me that they could do. They were aware and knowledgeable about that type of heating system is what they said. It's not the traditional system. When the guys got there, none of the three that were there had ever worked on one before. I was a little concerned about that because it's a very expensive system. I don't think I would choose them again personally. I don't think I would use them again to be honest so they're a D.”

Review by
02/17/2016

“I think they still owe us money. They ruined our system and refused to pay the cost to fix it. When we called to have it repaired, it was noticed that it was caused due to what Mighty Duct did. We continuously called them to have them pay for the repair because it was caused by them but no response. It was just an air conditioning vent that they were cleaning. I would give them a D-.”

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