Mighty Duct
4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mighty Duct has received 4.8 out of 5 stars based on 122 customer surveys.
5
103
4
13
3
1
2
5
1
0
4th year as a Best Pick Call
"Our goal is to continually satisfy the customer. I wouldn't be able to sleep at night if I thought a job was not done well. We know that if we were paying for service, we would want the best, so that is what we do: we give the best. As a result, much of our business growth has been by word of mouth, and that means we do a good job."

Ronald Gray | President
Company Information
Services Offered
Mighty Duct specializes in providing residential and commercial customers with duct cleaning services. The company also cleans duct vents, grates, and registers as well as dryer vents.
Company History
The local company was founded in 1994.
Distinctions
Company president Ronald Gray is certified as an Air Systems Cleaning Specialist (ASCS) by the National Air Duct Cleaners Association (NADCA). Mighty Duct is a member of NADCA.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
28 Hastings Street Building E, Unit 9
Mendon, MA 01756
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Mighty Duct has received 4.8 out of 5 stars based on 122 customer surveys.
5
103
4
13
3
1
2
5
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/02/2018

“I was satisfied with the dryer vent cleaning. The air ducts too, but it's harder to notice that.”

Review by
08/01/2018

“They were very on time and that's the biggest issue I always have when doing things like this.”

Review by
08/01/2018

No review comments provided

Review by
07/27/2018

“It was a very unhappy experience in that I think I have a problem in evacuating the ducts. They don't know how to get at it and neither do I. It's not their fault. But I am still left because they couldn't blow it out of the roof.”

Review by
07/25/2018

“They were incredibly honest.”

Review by
07/25/2018

No review comments provided

Review by
07/25/2018

“They were awesome! Scheduling was easy. Having the work done was easy.”

Review by
07/25/2018

“They met my expectations in all areas.”

Review by
07/24/2018

“I like how they speak to me and treat me. They show more kindness and respect than any other company who comes to do job at your house.”

Review by
07/24/2018

“They exceeded my expectations. They were pretty quick, quiet, and professional.”

Review by
07/24/2018

“The owner was very kind, nice, and respectful. I am thrilled that they are close by.”

Review by
07/24/2018

“Might Duct met all of my expectations.”

Review by
07/17/2018

“I would like to recognize the guys that came out. They were really nice and friendly. They were fantastic.”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

“I would like to recognize the owner for his exceptional service. He addressed an issue I had right away and took care of the situation.”

Review by
07/17/2018

“Everything met my expectations.”

Review by
03/29/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

“Mighty Duct are excellent and professional. I would recommend them to anyone.”

Review by
03/27/2018

“They were great. They were reasonably quick. My tenants and I are very happy.”

Review by
03/27/2018

“All in all it was a good job. There were no problems. They called and showed up ahead of schedule.”

Review by
03/27/2018

“Mighty Duct were great. I give them the best rating and I would recommend them.”

Review by
03/27/2018

“Everything was good.”

Review by
03/27/2018

“He is very polite and everything about him is great. I blame the weather for him not being able to get the furnace out yet, but I do want the old furnace out. He can put it on the curb if the town will take it, or he can take it away and try to sell the steel. I just want it out. He said he would take it away, so he needs to remove it. He hasn’t come back yet to take the old furnace out. It is still down there. He just took the burners, but he told me that he would come back to get the old furnace when the weather is better. He will need to come back for the rest of it because I can’t lift all of that weight. He did a good job, but it isn’t complete until the old furnace is out. I also want to ask him where I can get a filter for the new furnace. He has been very cooperative and I would recommend him to someone else.”

Review by
03/27/2018

No review comments provided

Review by
03/10/2017

“They're fine. I will hire them again in a few years. They did duct work.”

Review by
03/10/2017

“They just seemed fair and honest. They cleaned the duct work in our house after we had the hardwood floors refinished. I'd give the overall experience an A+.”

Review by
03/10/2017

“I liked that they were very responsive, and it was affordable. It was all good stuff; positive. They did duct cleaning. I would give them an A.”

Review by
03/10/2017

“They did a great job. They cleaned the ducts very well. I'd give them an A. I've been recommending them forever. I've been doing it for years.”

Review by
03/10/2017

“They were cleaning the duct work in my house, which is a force air heating and cooling system. I liked that they really knew what they were going to do, and they went and did it. I'm not sure the results have been as good as I would have hoped for. As a matter of fact, I intend to call them and just say, 'Gee, part of the system doesn't seem to have improved to the degree I would have hoped.' I'd give them an A overall.”

Review by
03/10/2017

“I was pleased. I liked the fact that there were no problems that arose. It's a good feeling. They did duct cleaning. I'd give them an A. It's pretty hard to analyze the quality of their work. It's invisible. They cleaned a duct.”

Review by
03/09/2017

“They did duct cleaning. I'd give them the highest rating. I'm happy. They solved my problem. I didn't have any complaints with them. I liked their service. The only thing is they're expensive. They're not cheap.”

Review by
03/09/2017

“They did duct cleaning. The gentlemen that came were very polite and just very nice. They answered all of our questions and went above and beyond. I'd give them an A+. I had no complaints at all.”

Review by
03/09/2017

“They did duct cleaning. They were pretty efficient. They came in. They did the job, and they left. They were very friendly and outgoing. It was good. I'd give them an A+.”

Review by
03/09/2017

“They did duct cleaning. Our dryer vent was clogged. It had a bird's nest. It was empty. The birds had flown away. They were able to remove the bird's nest and clear it out and get it working properly. They were very friendly, professional, and polite. They worked quickly. They arrived on time. Overall it was good. I'd give them an A+.”

Review by
03/09/2017

“They did duct cleaning. They were just quick and thorough. I'd give them an A.”

Review by
03/09/2017

“Everything worked out OK. It was very good. They did duct cleaning. They were very friendly and professional and quick. I'd give them an A overall.”

Review by
03/09/2017

“They were fine. They were good. It was duct cleaning.”

Review by
03/09/2017

“They did duct cleaning. They were very thorough. I'd give them an A+. I had no complaints whatsoever.”

Review by
03/09/2017

“They were very nice and very professional and helpful. It didn't work. I had to get my ducts replaced so it kind of was a waste of money. It was duct cleaning. Overall, I'd give them a B because it didn't work. If they told me it wouldn't work, I wouldn't have wasted $5.”

Review by
02/17/2016

“I really can't quantify it. They did the job that they were hired to do, I don't know what else to say. They were just out for routine service. I would recommend them. I don't know how good duct cleaning can get because I've never had the ducts cleaned before so I can't compared what they did to anyone else would give then A.”

Review by
02/17/2016

“It was fine. It was perfect. The dryer was not heating and we thought that it was perhaps the pipe being clogged because the house was built wrong but it turned out to be the dryer that was not hooked up right. They worked from the outside where it blows out. They just cleaned it from there. It was an A grade.”

Review by
02/17/2016

“It was like eight months ago. We had them clean our ducts. I have no idea what they did to clear them. They just did all the work. It took about an hour or an hour and a half. I would recommend them. They're an A.”

Review by
02/17/2016

“They kept their appointments on time and it was a quick process and that's it. They were cleaning our dryer ducts. They were recommended by the condo association. They had to use a large vacuum. I would tell others to go ahead and use them. I would give them an A.”

Review by
02/17/2016

“We had a fire in the house and we had so many people coming in and out that I'm not going to be able to give a very detailed report but they were polite, they were efficient, they got the job done and we very satisfied. They cleaned the ducts.”

Review by
02/17/2016

“That was a while back. They were clear about what they were going to do and how much they would charge. With questions that I asked them, they answered to my satisfaction. They were just cleaning the air vents. They were an A grade.”

Review by
02/17/2016

“I liked his explanation of the work that he was going to be doing. He had to clean out the dryer ducts in the condominium here. He wasn't long, he was maybe an hour. The biggest thing I noticed was safety, really. Once he cleaned the ducts, I felt a lot better about it. I would tell others to definitely give them a call. I would give them an A.”

Review by
02/17/2016

“They were great. I plan on using them in the spring. They did a great job. They were very nice. They were cooperative. They stayed true to their price. They were very professional. The guys were just great. Very nice men. We had our ducts cleaned. They had to drill holes in the vents to make it easy for the next time that they come. They were very professional but they were very great too. Very polite, nice young men. I would give them an A+.”

Review by
02/17/2016

“The people who showed up were pretty good. They did their job quite efficiently and they were nice. They were good to work with and they were prompt. They came on time, did their job and left on time so it was really good. We had a water leak and they had come just to check the ducts of the house and make sure nothing was damaged. I would recommend them. I would give them an A.”

Review by
02/17/2016

“They were very quick. They used a lot of equipment and it was very clear. When they left, it was much better than what it was before and they were very neat. I had them out to clean the duct and the dryer. They had to go inside and outside and snake it and put air through it. I think they used a hose. I would definitely recommend them. I would definitely give them an A.”

Review by
02/17/2016

“They were efficient. They were nice. They cleaned up really well. It was a rainy day but they made sure not to track anything in the house. They did a good job. We had just purchased our home and they were cleaning the ducts. They probably haven't been cleaned in who knows how long and were caked with more animal hair than you can imagine and animal food and all sorts of things. They cleaned it out really well. They had to open up the vents and vacuum it out. I'm sure there's lots of parts of the job. It was just a vent cleaning and they it really well. I would say they deserve an A grade.”

Review by
02/17/2016

“I did have my vents cleaned. They showed up when they were supposed to. I watched them do what they did. They explained everything. I think they did a fine job. They listened to my concerns and they took care of everything I needed taking care of. It was a new condo and I wanted the dryer vent cleaned out and then all the air ducts cleaned out because it's a four-side air system. I didn't want to be breathing in the previous owner's germs. They came and they did what they were supposed to do. That was good and I was happy. It was a while ago. I'll say they're an A. They were fine.”

Review by
02/17/2016

“They were very pleasant work with. The guys that came did a good job. They explained kind of what they had found in my duct work and just kind of helped me out. They did what I asked for. I felt like they went above and beyond just cleaning the ducts. They were very pleasant to work with. They cleaned like every single duct in my house and they had to clean out some rocks and stuff too. I guess it just hadn't been done in a long, long time. They also did the dryer vent. They cleaned that out. I think that's it. I think that's what they did. I would give them an A.”

Review by
02/17/2016

“They did a very good job.”

Review by
02/17/2016

“That was about a year ago in my other house.”

Review by
02/17/2016

“I would give them an A. They just did some vent cleaning from what I remember.”

Review by
02/17/2016

“My experience was positive.”

Review by
02/17/2016

“It seemed like it was going good until they forgot to plug a few holes in our system in our air duct. Then I had tried to get in contact with them. I was told that these were little plastic slugs that needed to be special ordered or whatever. I had contacted them. At first, I didn't get responses back. Finally, I did talk to the guy. He did get back to me but he was supposed to send me these plugs in the mail. I told them that they need to send them to me because they're pretty far away from us and they're tiny little things. They said 'Oh yeah, yeah, yeah we'll send them.' Well, they didn't send them so I called again. Finally, we measured the holes and went down and found something at Home Depot or something and they weren't even the special size. They were just regular one-inch plugs or something. We plugged them all in. Another thing they did is they we have a geothermal system which on the phone, they told me that they could do. They were aware and knowledgeable about that type of heating system is what they said. It's not the traditional system. When the guys got there, none of the three that were there had ever worked on one before. I was a little concerned about that because it's a very expensive system. I don't think I would choose them again personally. I don't think I would use them again to be honest so they're a D.”

Review by
02/17/2016

“I think they still owe us money. They ruined our system and refused to pay the cost to fix it. When we called to have it repaired, it was noticed that it was caused due to what Mighty Duct did. We continuously called them to have them pay for the repair because it was caused by them but no response. It was just an air conditioning vent that they were cleaning. I would give them a D-.”

Review by
04/30/2015

“It was a while ago. They did exactly what they were supposed to do. They did it quickly, they did it neatly, and it passed inspection. They put in an out-duct for my washer/dryer. I found them because my condo people recommended them. I chose them because they had done other work here, and everybody seemed satisfied. They get an A from me.”

Review by
04/30/2015

“They did dryer vent cleaning for us in one of our investment properties. I was satisfied with the work they did for us. They came out when they were supposed to and they cleaned the ducts. It was a very smoky apartment. They've done a couple of jobs for us in the past. I think we went with them initially because they did work for a condominium association that we had a condominium in and that’s where we got the recommendation from. I’d give them an A.”

Review by
04/30/2015

“They came when they said they were going to come and they did what they said they were going to do so it was fine. They did duct cleaning work for me. I’d give them an A.”

Review by
04/30/2015

“The guy was really friendly and helpful, and he gave me an estimate for some future work that he could do, which I still have. He looked at the dryer and cleared out the vent for the dryer. It was a year ago. We had so many fuzzies on the dryer vent. He cleaned out the dryer duct. I'd give them an A.”

Review by
04/30/2015

“It went fine. They did what they were supposed to do and then they left. We’ve just used them for years but I don’t recall why we chose them. I’d give them A+.”

Review by
04/30/2015

“Mighty Duct sounds familiar. I would give them a B, a straight B.”

Review by
04/30/2015

“They cleaned our dryer duct. They come when they say they're going to come, do what they say they're going to do, and they're gone. I don't remember why I chose them. Their customer service was great. There's nothing in particular I liked. They were just friendly guys. We'll give them a B+—they could have cheaper prices.”

Review by
04/30/2015

“After the ductwork was done, my problem with the dryer vent seemed to be worse rather than better, and I just didn't get around to calling them back. It's something that now that I'm thinking about it, I realize I should do. They were very polite, but I think what they did was, when they were trying to remove all the lint that was blocking the duct, they probably pushed some of it further in or something like that. It was not a satisfactory experience in terms of the job. I would hesitate to use them again unless they come back and solve the problem and reclean it. I'd give them a D.”

Review by
04/29/2015

“They did duct cleaning and a dryer vent. They were very good. They came out quickly, and they cleaned the ducts. They did what we hired them to do. I had used them in the past. I don't remember how I found them. It was a condo association, and I sold that condo; I no longer live there. I was a trustee, and I found them. I can't remember how. We had never cleaned the ducts on the dryer for 12 years, and it was a hideous fire hazard. I can't even remember how I found them. They came out and cleaned the ducts, and I had them come out next year and do it again. I'd give them an A.”

Review by
04/29/2015

“Overall, I'm very pleased with Mighty Duct. They cleaned all of the ductwork. I had just moved into a new place, so I had all the air ducts cleaned, and they changed the central air filter. They were very professional. They cleaned out the aperture and didn't ruin any of the paint or scratch anything. They're definitely a grade-A company.”

Review by
04/29/2015

“The job was done by another company earlier with whom we were absolutely unhappy. So then we called Mighty Duct. He explained everything to us clearly. He only did 50% of the job which we called him for and told us the other 50% was not needed, and he saved us money on that as well. It was duct cleaning and a heating-system cleaning. They're A+.”

Review by
04/29/2015

“They did some work for me and it was great. I liked that they came on time and that they did a very thorough job of cleaning out my dryer vents. I think I went online and there were some positive reviews and they were local and that is why I chose them. I’d give them an A. In fact, I was going to call them back to clean out my heating ducts.”

Review by
04/29/2015

“They did a good job, and they were clean. They cleaned all the ducts in my house by putting their tools through the vents, the grills, and cleaned the ducts. I don't know if I've noticed a difference, but my husband snores much less. I've wondered if that was it. It could be allergies. I'd grade them A-. There's a reason I wouldn't give them an A, but I can't really explain it.”

Review by
04/29/2015

“It was definitely a positive experience. They cleaned out the air, and the gentleman came when he said he was coming. He was very clean with his work. That's all I can remember particularly. I would definitely choose to have him come back. I had him do duct cleaning before, and I didn't need anything but the dryer vent this time. I've had both of them done by Mighty Duct. They get an A from me.”

Review by
04/29/2015

“I was really happy with them. They did a great job. I would hire them again. I kept all my information so that I can call them. They cleaned the ducts of my air conditioning system, the first floor and someday when I have the right budget, I’ll get back and have them do the second floor. I’d give them an A. I wouldn’t mince words.”

Review by
04/29/2015

“They came as scheduled. They came in and they took care of the problem for which they had been hired. They were very swift, very speedy and they left. They cleaned out the duct from the dryer. I chose them over a different company because it was a reference from the neighborhood. I’d give them an A-.”

Review by
04/29/2015

“They were great. They were on time, the price was right, they finished their job quickly, they explained what they did, and they cleaned up after themselves. They cleaned our air ducts and the heat-air registers. I'd give them an A. I found out about them because the next-door neighbor used them.”

Review by
04/29/2015

“They came and cleaned out the heating and air conditioning vents. I think it was pretty good. I don't remember any particulars about how the guys were when they came out or anything, but I haven't had any problems. I'd give them an A, I guess. I honestly don't remember.”

Review by
04/29/2015

“I'd say they were very thorough. They were very professional and timely. Everything I would have liked is how it all turned out. They did do the dryer vent as well as duct cleaning. I'd probably give them an A. There was nothing wrong with the work they did; it was perfectly fine.”

Review by
04/29/2015

“I thought they came and they were on time. They did a good job. They were particularly clean. They did it in the amount of time they said they would do it and charged what they said they were going to charge. They cleaned the air ducts for me. I’d give them an A.”

Review by
04/29/2015

“It was a long time ago, so I don't remember much. They tried to take down my dryer, it was not working. I'd give them an A.”

Review by
04/29/2015

“They were very prompt, and they did a very good job. They came out and cleaned all of our individual ducts. They earned an A rating from me.”

Review by
04/29/2015

“They were fast and not overly expensive. They cleaned out the A/C ducts in our house. I chose them over a different company because they didn’t seem scammy. I’d give them an A-.”

Review by
04/29/2015

“They were good, very courteous. They were courteous and they did what they said they were going to do. They cleaned the ducts for me. I’d give them B+.”

Review by
04/29/2015

“They did the insulation. They did what they were supposed to do. We had insulation done and duct cleaning. They were recommended by our oil company. I’d give them a B.”

Review by
04/29/2015

“They did work for my mother-in-law. I made all the arrangements, and they cleaned the ducts for my mother-in-law's condo when we were getting ready to get it sold. They did a good job. They had a mix-up on the original appointment, though. When they were there, they were fine, but it took them two tries, though. They wasted a couple of my hours the first day when they were supposed to actually show up. Once they got there, the service was fine, but somehow they mixed up the original appointment. I'd give them a B.”

Review by
04/29/2015

“The attitude of the workers made it positive. They were friendly, they cleaned up after themselves, and they appear to have done what they said they would do. It was all HVAC duct cleaning. I'd probably give them a B. There was one set of ducts they couldn't access, and I found that out after the fact. Another HVAC person said there was no way they could have cleaned them, and they didn't say anything about that to me. So that's pretty much it. I don't know if they overlooked that, or if they just didn't tell me. It wasn't necessarily their fault. The vent was connected to the HVAC system completely wrong, and I had to have it fixed. So that's how I found out. It wasn't necessarily their fault. I just wasn't told they couldn't clean it.”

Review by
04/28/2015

“They did what they said they were going to do at a reasonable rate. They came out and cleaned the air ducts to the HVAC in our house and our business. The customer service was good. It was a brief interaction—we scheduled the service, they came out, they did what they were supposed to, and then they left. I'd grade Mighty Duct as an A.”

Review by
04/28/2015

“I think they were quite enthusiastic and honest. They did a great job. The only thing I would say it was pretty expensive but workwise they were pretty professional, nice and efficient. They did duct cleaning for me. I found the company online I think. I’d give them an A, the highest grade.”

Review by
04/28/2015

“Everything was fine. They just came, cleaned and left. They were fast and thorough. They did duct cleaning but I’m not sure if they did the dryer vent cleaning. I’d give them an A+.”

Review by
04/28/2015

“I had a great experience with them. I'd recommend them highly. They did duct cleaning and dryer vent cleaning. They were very clean, they took of their shoes, they did an excellent job, and they were very polite with good personality. I'd grade them A+.”

Review by
04/28/2015

“They were very informative. They got here on time and did their job very well. They did both duct cleaning and dryer vent cleaning for me. I chose them over a different company because they were recommended by one of my friends who lives in the neighborhood. I’d give them an A.”

Review by
04/28/2015

“He was really nice and I was having an issue with getting water up there. He couldn’t fully figure out what it was without taking it apart but he kind of at least let me know about it so I could call somebody else and have them come and take care of it. They did duct cleaning. I think I found the company online. I’d give them an A+.”

Review by
04/28/2015

“They were able to complete the job quickly and for the price that they quoted me. They shoveled snow off my roof. I’d give them an A+.”

Review by
04/27/2015

“Mighty Duct cleaned my heat ducts, the ducts that the hot air comes out of. They cleaned the whole system and left the house clean, so that was good. I would give them an A.”

Review by
04/27/2015

“When Mighty Duct cleaned my ducts for me, everything was fine. They did their job.”

Review by
04/27/2015

“There wasn't anything in particular I liked about them. I wasn't home when it happened. They cleaned our ducts. There was no dryer vent work. We chose them because we had had them before. I don't remember how we found out about them. I'd give them a B. No, give them an A for excellent work with no complaints.”

Review by
04/27/2015

“Originally, I was referred to a different company, but they were no longer in business, so they referred me to Mighty Duct. They cleaned all my ductwork in my home and did my dryer vent—they did everything. They were very professional and very clean, and they came when they said they would. That’s A work to me.”

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