The Plumbing Doctor, Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Plumbing Doctor, Inc. has received 4.5 out of 5 stars based on 107 customer surveys conducted through Our Research Partners.
5
79
4
14
3
5
2
3
1
6
6th year as a Best Pick Call
"For 42 years now, we have taken great pride in our 'plumbing doctors' treating each customer's home as if it were our own. We offer up-front pricing after a thorough evaluation so that there are no surprises, and we only perform work that is approved."

William "Dr. Bill" Bennett | Owner
Company Information
Services Offered
The Plumbing Doctor offers residential and commercial drain cleaning, waste line repair and replacement, sump pump installation, hydro-jetting, video inspection, pipe snaking, and leak detection services. The company also offers general plumbing services, including repair and installation of water heaters, faucets, toilets, and showers.
Services Not Offered
The Plumbing Doctor does not perform work on septic tanks or well pumps and systems.
Warranty
The company provides a warranty on all work performed.
Company History
William Bennett founded The Plumbing Doctor in 1980. Today he and his daughter, Tracy, run the company together.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Areas Served
Arlington, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna
Address
1063B West Broad Street
Falls Church, VA 22046
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2705084771

Compiled Score:

The Plumbing Doctor, Inc. has received 4.5 out of 5 stars based on 107 customer surveys conducted through Our Research Partners.
5
79
4
14
3
5
2
3
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/17/2022

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Review by
08/17/2022

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Review by
08/17/2022

“They are very responsive.”

Review by
08/17/2022

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Review by
08/17/2022

“They were called out to fix our hot water heater. They did a lot of work. The guy was really nice and knowledgeable, but they billed us for the $2000.00 and never fixed the problem. I got the manual and was able to fix it myself for free. They did do some work and it was fine and of good quality, but in the end, we had to pay around $2000.00 for the two visits, but the problem still persisted and wasn't fixed.”

Review by
08/16/2022

“The plumbing doctor was outstanding.”

Review by
08/16/2022

“Their main business model is to upsell the customer on work they probably don't need done.”

Review by
08/04/2022

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Review by
08/03/2022

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08/03/2022

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Review by
08/03/2022

“They were able to fix my problem quickly. They came in and fixed a problem that other plumbers were not able to. They said they could try to get it fixed by 85% but were able to 100% fix the problem.”

Review by
08/03/2022

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08/03/2022

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08/03/2022

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08/03/2022

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Review by
08/03/2022

“We've used them for over 20 years. The last 2 services have really been poor. We're considering using someone else the next time we need plumbing.”

Review by
01/10/2022

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Review by
01/06/2022

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Review by
01/06/2022

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Review by
01/06/2022

“I felt like I was not overcharged. A lot of times plumbing companies come out and they are like "I can get away with overcharging this girl" and make up a random price. I do not feel like that happened with them, and I feel like they were very truthful.”

Review by
01/06/2022

“I am likely to recommend The Plumbing Doctor to a friend. The Plumbing Doctor is reliable, honest, cost-effective, and professional. We have used them for over 10 years.”

Review by
01/06/2022

“They are expensive compared to other companies.”

Review by
01/06/2022

“I was super disappointed with their work. They had to come back and fix it, and were going to charge me more. It was a mess.”

Review by
01/05/2022

“They did a great job!”

Review by
12/09/2021

“I have recommended The Plumbing Doctor to several friends.”

Review by
12/09/2021

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Review by
12/06/2021

“I was unable to use their services.”

Review by
11/30/2021

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Review by
11/29/2021

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Review by
11/29/2021

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Review by
11/29/2021

“The Plumbing Doctor is great and responsive. They provide very professional interaction. Their diagnostic was on point.”

Review by
11/29/2021

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Review by
11/29/2021

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Review by
11/27/2021

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Review by
11/18/2021

“I have been completely satisfied with all work done by The Plumbing Doctor plumbers. I was treated respectfully and all work was done very professionally.”

Review by
11/18/2021

“Overall our experience has been very good each time we need them, we keep on asking them back!! I highly recommend this company!”

Review by
11/18/2021

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11/18/2021

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11/18/2021

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11/18/2021

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11/18/2021

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Review by
01/25/2021

“They've always been very professional and respectful. They are very quick to reply!”

Review by
01/25/2021

“Not the least expensive, but worth the extra money!”

Review by
01/25/2021

“The first time it was addressed, it was still leaking. It seemed like he didn't clean up or fix it. 1 week later, I called another company about the problem. They stopped the leaking.”

Review by
01/25/2021

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01/25/2021

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Review by
01/19/2021

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01/19/2021

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01/19/2021

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01/19/2021

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01/19/2021

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Review by
01/19/2021

“I was satisfied with the service provided by The Plumbing Doctor. It was confidently done and I don't have a leak now.”

Review by
01/19/2021

“The service was great.”

Review by
01/16/2021

“They were prompt, efficient, and did everything they said they would do. Also at a reasonable price.”

Review by
01/16/2021

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Review by
01/15/2021

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Review by
01/15/2021

“They exceeded all my expectations!”

Review by
01/15/2021

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01/15/2021

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01/15/2021

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01/14/2021

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01/14/2021

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01/14/2021

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Review by
01/14/2021

“They've always come promptly and done the work well.”

Review by
01/14/2021

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01/14/2021

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01/14/2021

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01/14/2021

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01/14/2021

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Review by
01/14/2021

“They are expensive.”

Review by
01/11/2021

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01/11/2021

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01/11/2021

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Review by
01/11/2021

“They were a little pricey.”

Review by
01/08/2021

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Review by
01/07/2021

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01/07/2021

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01/07/2021

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01/07/2021

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01/07/2021

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Review by
01/07/2021

“I've used the Plumbing Doctor twice, once for a minor issue that they handled very well and once for a major issue. The city drilled through the main line and I didn't know for 3-4 months until my toilets started backing up. The Plumbing Doctors were very professional and even came back later to meet up with the company that broke my line so I could get reimbursed.”

Review by
01/07/2021

“They are excellent, the plumbers know their craft and their are no hidden charges.”

Review by
10/08/2019

No review comments provided

Review by
10/04/2019

“When you call the plumbing doctor, you know they will show up and do a good job. They won't stop until everything is fixed.”

Review by
10/02/2019

“They people that came to my house were great.”

Review by
09/26/2019

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09/26/2019

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09/26/2019

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Review by
09/26/2019

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Review by
09/16/2019

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09/16/2019

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09/16/2019

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09/16/2019

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Review by
09/14/2019

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09/14/2019

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Review by
09/11/2019

“They are a little pricey.”

Review by
09/10/2019

“They did a great job and showed up on time!”

Review by
09/10/2019

“The second seller who came out did a phenomenal job; he was really good. I think the first guy broke something, but they came right out to fix it. They were very responsive.”

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

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