Service Specialties Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Service Specialties Inc. has received 4.9 out of 5 stars based on 456 customer reviews. Learn about Our Research Process.
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9th year as a Best Pick
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"Our basic philosophy is to provide fast, reliable service while maintaining top-level performance and offering state-of-the-art equipment and training. Because of our commitment to excellence, we have continued to grow in our community and surrounding areas. We invite you to become part of our family of satisfied customers."

Rusty Murphy | President
Company Information
Services Offered
Service Specialties Inc. is a full-service HVAC and plumbing company that specializes in clearing and cleaning clogged drains such as kitchen sinks, bathroom sinks, shower and bathtub drains, garbage disposals, and main sewer and water lines. The company uses drain cameras and pipeline video technology to diagnose clogging problems and uses snake machines to clear regular clogs. SSI also offers hydro-jetting services for cleaning drain lines. Additionally, the company provides service, repair, and installation of heating and cooling equipment.
Warranty
SSI offers a 90-day warranty on parts and a 30-day warranty on labor for all services.
Company History
Founded in 1979, the company has remained family owned and operated for 45 years.
Employee Information
Employees wear uniforms; drive fully stocked, marked company vehicles; and undergo background checks and drug testing.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
14522-B Lee Road
Chantilly, VA 20151
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
2701022299

Compiled Score:

Service Specialties Inc. has received 4.9 out of 5 stars based on 456 customer reviews. Learn about Our Research Process.
5
427
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15
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6
2
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Review by
10/04/2021

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Review by
09/12/2021

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Review by
09/12/2021

“Service Specialties have serviced my HVAC unit for many years. They also installed two new units over the years. They have great service and their representatives are very knowledgeable as friendly. I highly recommend Service Specialties.”

Review by
09/12/2021

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Review by
09/11/2021

“They have served me well.”

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09/11/2021

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09/11/2021

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09/11/2021

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09/11/2021

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Review by
09/10/2021

“Service Specialty has installed and maintained my HVAC system for years. They are professional and have a competitive price.”

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09/10/2021

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09/10/2021

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09/10/2021

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09/10/2021

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09/10/2021

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Review by
09/08/2021

“Outstanding service for many years!”

Review by
09/04/2021

“I never worry about the work being done because I have complete confidence in SSI!”

Review by
09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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Review by
08/31/2021

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Review by
08/31/2021

“They are fabulous and all of my neighbors apparently know.”

Review by
08/30/2021

“We have used SSI for years. Recently we had to have our air conditioner replaced. The technicians who installed our unit were meticulous and did a fabulous job. Our service technician for our check-ups and any needed repairs, Joe Williams, is also fabulous. The only reason I don't give 5 stars is the cost. SSI is higher than many other places.”

Review by
08/30/2021

“The customer service representative was polite and thorough with his information.”

Review by
08/30/2021

“Their customer service was top-notch! They very friendly and responded very quickly to any concerns I had.”

Review by
08/30/2021

“The installers worked very hard to install the A/C. They answered our questions patiently. After a month, I feel the new AC is getting better and it's really powerful. Service Specialists Inc. has good customer service. The salesperson Chris is amazing. He was the primary reason we chose Service Specialists Inc.”

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08/30/2021

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08/30/2021

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08/30/2021

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08/30/2021

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08/30/2021

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Review by
08/30/2021

“The service was excellent, prompt, and on schedule, I would recommend them.”

Review by
08/30/2021

“This is my first time using the comping for plumbing, but I have used them for other services.”

Review by
08/30/2021

“They are very good.”

Review by
08/30/2021

“The job they did was not correct which caused the water to leak into my neighbors unit below me.”

Review by
08/28/2021

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Review by
08/25/2021

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Review by
08/24/2021

“everything done as promised..”

Review by
08/23/2021

“Had several non-emergency items that needed to be addressed including replacement of shower cartridge, replacement of clothes washer rubber hot & cold hoses with stainless steel braided hoses and check of toilet tank fill valves. Greg was able to take of these items quickly with no problems.”

Review by
08/23/2021

“I normally do not recommend any services or products to friends.”

Review by
08/23/2021

“Very knowledgeable and professional. Prompt and answered all my questions.”

Review by
08/23/2021

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08/23/2021

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08/23/2021

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08/23/2021

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08/23/2021

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08/23/2021

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Review by
08/22/2021

“Great workmanship”

Review by
08/21/2021

“Fast service to repair freon leak ($1000). McCarthy technicians said I needed an entire new system ($18000).McCarthy sent us in circles for three months.”

Review by
08/21/2021

“A complex issue requiring complete replacement of shower valve inside wall behind tile (tile removed prior to the SSI visit); extracted defective shower valve and replaced with new valve. Plumbing work very neatly done.”

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08/21/2021

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08/21/2021

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08/21/2021

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08/20/2021

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08/20/2021

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08/20/2021

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08/20/2021

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Review by
08/04/2020

“SSI has been my go to for the last 4 years. However, a recent plumbing experience has made me rethink this option. I most likely will move on to another company/contractor once my current membership expire. In addition, when I tried to work with SSI management to get my plumbing issue solved to benefit both parties, I was discouraged by management. Basically I was told there wasn't anything further they could do to help me. I have now hired a new plumber to come in and solve my issues. I was very disappointed with the custom service from the get go to work with me and get my house back to normal.”

Review by
07/31/2020

“Service Specialities, Inc. is a great company. Quality, professional service.”

Review by
07/31/2020

“I used SSI to install a gas line at my house. There were issues with the initial install plan but they worked quickly to rectify the situation and get me back on the schedule. I also use them for plumbing and HVAC services so overall I like the work they do.”

Review by
07/28/2020

“Great system, great service, thank you!”

Review by
07/22/2020

“I am very satisfied with Service Specialties Inc. They did a good job, and I have recommended them to others!”

Review by
07/22/2020

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07/22/2020

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07/22/2020

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07/22/2020

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07/22/2020

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07/21/2020

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Review by
07/21/2020

“Service Specialties did a great job. They were fast and knowledgable.”

Review by
07/21/2020

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07/21/2020

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07/21/2020

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07/21/2020

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07/21/2020

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07/21/2020

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07/21/2020

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07/21/2020

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07/21/2020

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07/16/2020

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07/13/2020

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07/11/2020

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07/11/2020

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07/11/2020

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07/11/2020

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07/11/2020

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07/11/2020

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