“Parrish Services met and exceeded my expectations by giving me quick, reliable service and they didn't recommend work that wasn't necessary, which saved me money.”

“I would like to recognize the technician who came and checked my air conditioning unit for his exceptional service.”

“Our technician was efficient & effective. He diagnosed the problem, suggested the solution, provided options & did the job!”

“The plumber, he was very nice and pleasant and he resolved our problem so we were very happy with that. I think it's an A. He unclogged the pipes in the house.”

“I had a wonderful experience. They came and they fixed my problem. I've hired them to do several things in the last seven, eight months. I had my water pipe break coming into my house. I had a stuck, clogged kitchen that had to be unclogged. I've only used them for plumbing. I thought they deserved an A. I was fine with everything. I would recommend them to somebody else.”

“Knowledgeable guy. Took a look at everything, explained the whole process to me, and took his time. It was good. Went out and helped snake a line that had clogged up. We did some additional plumbing work and we did some HVAC work. The HVAC work would be a year or two ago. I'd give them an A. It was very simple.”

“The last two guys who have come have just been wonderful. One of them came to fix the disposal and he found the immediate problem which had frozen, but then he said, 'that just doesn't sound right still.' So, he did some more exploring around, went out and got a special tool and found a tiny little pebble that had somehow gotten way down in there and I just thought that was remarkable because he could've left after the first one. And then the guy who came to do the heating check, he explained a lot about the humidifier and the air filter that nobody had explained before. In the past, I've had sort of iffy service from them. The guys who came in knew what they were doing but I wasn't really confident that they knew what they were doing but these last two visits have been stellar. The last two visits I'd give an A+. They're not real great on punctuality. They do a good job. I probably would recommend them.”

“They usually come around here when we need them and they do the job. I have no idea what work they did because I don't watch them. My parents watch them and have them do it. I would give them probably a B+.”

“They're  good people. They’re friendly, helpful, and did a good job. I'd give them the top grade. I would recommend them and I'll use them again when necessary.”

“We called them for one thing, but they came and couldn’t do that. We had them do something else. They ended up doing some plumbing for us. They were in the Prince William County Best Pick Reports and we used that for reference. They gave us a discount because we called them on the Best Picks Line. They were prompt, available, and able to come out. I’d give them A+ for our overall experience.”

“They did kitchen sink work. They explained to me what went wrong and what is the problem. I'd give them an A.”

“All the way around, I’d fill in all the dots with good service. We were very happy with their services.”

“They came when they were supposed to and they did a good job. They let me know at all times what was required and what was going on. We had a sewer problem and they had to wind up jackhammering a part of our family room. They did it and they did it well. They did it as quickly as they could and they filled everything in. It is not something I would like to live through again. It’s not their fault. It’s simply the experience. It was awful. Since I really never check my email I had a terrible time getting them to send me something on paper, but they did come through with it but I had to remind them a little bit. I chose them over a different company because we had something from Fairfax County about rating businesses and we picked them out of that. They were supposed to be one of the top 3. It was a blue and white book. I’d give them a B+ because of the problem about getting the invoices mailed to me.”

“They came over on a weekend to do a clogged drain. In terms of whether or not they took care of the clog in the drain, they did. They arrived on time. It was just a matter of—there was some question about the video recording. I wasn't informed it was an option to have the video recorded, so I had needed it to be recorded. It was difficult to contact them afterward. They were going to come out, and there was some question about whether there was going to be another fee and this and that. The gentleman unclogged the drain. However, the entire circumstance around it—I'm glad the drain was unclogged and everything but I don't think that I would necessarily go with them again. I made some phone calls and they had someone who was able to come out that day. They had a technician who was able to come out that day to help me to unclog the drain because there were others that either didn't work in the area or they did not have a technician who was able to come out that day. I'd probably give them a C.”

“They were very responsive. They reacted very quickly. I felt like the actual people that you make the appointment with and then the actually plumbing technicians were just really good people on site. We used them for both liquid and gas plumbing. I found the company through our home warranty company. They sent them out and since we were so pleased we used them for other things. They came to work on the sewer and gas lines. I would recommend them if a friend or neighbor asked about the company. I thought they were great. I’d give them an A-.”

“I liked everything. They were pretty prompt. They knew what they were doing. They educated us what they were doing and why they had to do it. They were very efficient. They unclogged our sewer line. If a friend or neighbor asked about the company I would recommend them for sure. I’d give them an A.”

“They came and did some drain work for me. They were polite and very efficient. I was very pleased. I didn’t know what was going to happen and they solved my problem. They were very responsive. They came right out and they didn’t paint a rosy picture. They told me they would try to fix it but there was no guarantee. They gave me an estimate so we decided to go ahead and when they were finished they charged me a lot less than they said they might cost. I had a stopped up drain and it was a very, very complicated deal because it wasn’t accessible. There was no cleanout or anything. If a friend or neighbor asked about the company I would definitely recommend them. I’d give them an A, definitely.”

“The drain works well so we're quite pleased with it. They dug up the whole thing and replaced the pipe out to the street. Evidently the earthquake we had a number of years ago had displaced the old cast iron pipe about two inches and it was blocking up.”

“They showed up on time and did the work. It was a pretty tough situation and I think they took it as far as they could. A sewer pipe burst and needed to be replaced. If a friend or neighbor asked about the company I would say they were solid. I’d give them B+.”

“They did a drain cleaning for us. They forgot to pull the permit for the work, which we discovered when we attempted to sell. They got the permit after the fact and upgraded everything they had to. We used them for the drain cleaning and they fixed the drain. That was fine. They recommended additional work which we put off. If a friend or neighbor asked about the company I would say they were average because I was pretty bothered by the failure to get the right stuff the last time. However, compared to our region they’re about par for the course. I’ve had a hard time finding anything better. They’re average. I’d give them B-.”

“The technician got to my house very late. It was very obvious he was done for the day—didn't want to be there. The whole thing was like a pain in the neck. He did the minimum amount of work and charged me a fortune. I will never go back. There were two things they did for me. One was a stopped up drain and he told me that would take a major effort where they would have to saw holes in the wall. I ultimately got someone else to do that without putting holes in the wall. The other was my shower was dripping. He disconnected the shower and put in a new little cartridge. The whole thing took eight minutes, and it was $300. For a little plastic part. I had hoped they might be different from normal plumbers but my experience is they are no different. If you know any good plumbers, I would sure like to know them because I keep asking my neighbors if they have a plumber who isn't embarrassing. I picked Parrish out of the Best Pick Reports and because I picked them out of your book I thought these guys would be better than normal so I'm not real happy.”

“They did exactly what they were supposed to do, and they did a good job. They were extending the sump pump line into the back yard. They were the most responsive, and they were competitively priced. It was excellent because after they were done, nobody even knew they were there.”

“Parris Services showed up with a very, very impeccable salesman who was very frank and very thorough and with a technical expert named Louise. The intent was to run a gas line down the transom that runs through the middle of my house, from the gas meter on one side to where the generator was going to be put on the other side and then to do some electrical work associated with that generator and the new sub panel. Then they were also going to put in two fireplaces for gas and they were going to replace the sump pump. They came in and said, under the contract, they could do the work with no problems. He tore out chunks of drywall that were five foot by five foot. He said for the fireplaces that they can run the gas line down the side of the fireplace. He came in and told me, “No, you need to tear out the brick on the side of your fireplace.” He then came in and the next day and said, “No, you need to tear out all of the bricks down the whole face of the fireplace.” He had a guy come in with a jackhammer and then tore out the side of the fireplace. He came in for the fireplace upstairs one day and said, “You need to tear out the fake stone on that in this area.” The next day he said, “No we're going to run it on the other side.” Then they cut out one of the support beams for the wall against the fireplace and then drilled three different holes in the fireplace. By that point I told them to just leave it and that I could do it myself, but I paid them full value.”

“A/C water tray overflowed from attic into second floor ceiling. Emergency service call fixated on low coolant level must have frozen the coils. Charged the system, cleaned up and departed. Next day tray overflowed again. Recalled service worker to site this time he fully investigated and determined drain line had not been properly checked during summer season routine maintenance call and it was blocked and that was the reason for the overflow. By chance the back-up valve to port excess water had failed and was not checked until the second emergency call. The second call protocol was followed in detail. Had the seasonal service protocol been complied with on the routine call or had it been done on the first emergency call the home owner angst would have been far less. The service call administrative staff was absolutely professional while I was exploding over the phone. She did not lose her proper demeanor. She behaved with civility and endured what she's not nearly paid enough to suffer through. In retrospect it was she and she alone that salvaged the business for Parrish.”

“Several occasions over several years. Parrish extended our HVAC system and added a thermostat for one. They rerouted our drain line from the AC. They properly installed a new Hvac. Parrish performed professionally and did good work. Workmen knew what they were doing.”

“They installed a new AC unit and added UV light with better drainage for the condensed water. Very good customer service on the phone. The technician/salesperson they sent was well informed and attentive. The technician performing the work was also very good at what he did. They were all polite and respectful of our time. Parrish Services may have cost a little more, I'm not sure, but I liked their plan for fall installment of our system. It worked out well for us.”

“Connected, installed, and buried piping from the sump pump discharge into the backyard to allow pumped water to be far enough from the house that it would not find its way back. They did exactly what they said. Several people remarked that they did not even notice where the piping was buried because they folded the sod back, trenched, then flipped the sod right over the dug area. It looked seamless.”

“Fixed a backed up drain and installed a shut-off value for future problems. The repairman was very thorough and explained why the installation of the shut-off value would be of value.”

“Serviced the air conditioners and drain pipe on the furnace. The technician was friendly and thorough.”

“A.”

No review comments provided

No review comments provided

“Cleans gutters, checks downspouts and drain condition, and reports the results to us. Positive because they are in and out without invading our privacy.”

“I have plumbing and HVAC maintenance contracts with Parrish. Twice a year they come out to inspect my systems (water/sewer and heating/AC), do some light cleaning/maintenance and notify me if anything looks as though it'll need maintenance or replacement. My experiences with them are mostly positive although I'm always a little curious whether the guys doing the inspections are actually looking as closely as I'd like them to be looking. However when I had my last inspection (I think it was in Jan or Feb) I really got the sense that the technician was trying to sell me something. He told me I had all kinds of problems and that it would take a few thousand dollars to fix them all. I wound up letting him replace the igniter in my furnace after requesting that he show it to me and verifying that it did appear to be worn out. The other work I declined and ultimately performed myself at a low cost for materials. If future technicians are as pushy/hot to sell me stuff as that guy I may cancel my contract with Parrish.”

“Installed furnace and water heater Lack of quality control. Improper installation of gas line. Did not connect drain to humidifier. Failed to schedule inspection properly, resulted in lost vacation time.”

“Parrish Services moved our sump pump from the side of the house. It was flooding the neighbors, and they were getting upset, and so we had it put out the back of our run along the side of the house. That solved the problem. Now we have a nice, green patch in the back. The rest of my backyard is fried, and this little green patch is beautiful. We told them what we needed, and they came out and fixed it on the first try. They always do great work. I've been with them only about a year and a half. They've fixed a showerhead and air conditioner, and we had a problem with the hot water heater, so they've been out three or four times. The workers are very pleasant and timely, and the cleanup was excellent. Just give them an A.”

“They came through my home warranty. I think it was for plumbing, maybe. We've had a few issues. I think they had to replace an indoor sump pump. I didn't have any issues with them—everything was fine. Give them an A+.”

“I'm satisfied with what Parrish did. They did a drain-line cleaning for my A/C. The quality of the work was fine. We've been using them for maybe four years. I keep coming back to them because they're local and they know the area. It was fine overall. I would give them whatever the top grade is—an A.”

“I used Parrish Services for my plumbing. I was not completely satisfied. I think they added some things to where the water goes to. I think the leak was in the middle drain. They did maybe good-quality work, but I'm not sure they stopped the leak. They told me to not fill the bathtub with water. I don't think that's a very good answer. I would give Parrish Services a C because I don't feel they really fixed the problem.”