“Great”

“If Jamison is the technician”

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“Our took time to explain everything needed to resolve our problem”

“Have the service person be more familiar with the area and era of the location they're coming to! If HE couldn't find the "clean out", how would I know where it is?”

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“Fast, courteous, good work”

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“I have shared their info with several people over the last 5 years. They are prompt and professional.”

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“Way too many issues with scheduling and follow up with AI and dispatching not seeming to know what is going on or understanding what you are asking or saying.”

“I will recommend My Plumber to all my neighbors.”

“I’m not sure I’m gonna continue with My Plumber. Over $440. For a “Box” and “GFE” 20 minutes of labor.”

“Had a plumbing inspection done. The My Plumber tech that came out told us our pressure regulator was bad (so the house was over pressurized), and that the hot water header needed to be fully replaced. Had two other independent plumbing companies come out to replace the regulator and hot water heater, both said they were working fine... house was at the proper pressure so regulator was fine, hot water heater was also fine, just needed a new expansion tank. Very shady. Will not use My Plumber again for plumbing inspection or issues”

“I would not recommend this service to anyone because they have a practice of upselling. They attempt to charge a ridiculously high price for the service they are attempting to sell.”

“My Plumber Plus was excellent and professional and the service was exceptional.”

“The team was consummate professionals. Quality work!”

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“Workspace in my home is a bit cramped, yet I'm always assured there's no problem getting the job done.”

“Everything went well. On time. On budget. Friendly and polite.”

“It was pretty easy to get in touch with them. They were quick to respond and fix the issue.”

“Professional and pleasant”

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“Too expensive and job not done right. See comments below”

“Mo fixed the problem!”

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“My friends would balk at your prices. I contend your expertise is worth the price, others believe they can get the same quality at a lower price.”

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“Very knowledgeable and explains what work is being performed.”

“Too expensive. $750 to snake a kitchen faucet?? I was offered discounts after I shared my discontent.”

“The My Plumber technicians were outstanding, very knowledgeable, and answered all of my questions with patience and expertise. They completed the work efficiently. I appreciated all their options they gave me and the time they spent on the jobs.”

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“$1000 to install a 4 Foot pipe seems to me to be a excessive”

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“I originally scheduled this appt for the day before and I stayed home all day (called 3 times) and no one ever called or showed up. It was only when I called at the end of the day after 4pm, did the customer service rep tell me they werent coming but she could schedule mefor first thing in the a.m. I used to be a big MyPlumber user up until 5-7 years ago when they started doing the same thing to me then. Customers should not be forced to stay home ALL day waiting on a technician. A window of time should be given, as most companies I have worked with. It is this reason alone that I do not have the trust in the company - I cannot depend on them to be there when they tell me they will be.”

“The service was fantastic, Aziz was amazing. The disappointing part was the 4 times before that we took off work and had 4 no shows and would have had a 5th if I did not talk to a manager.”

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“Communication problem.”

“My Plumber Plus”

“They had great customer service, live and quickly.”

“The company needs to do a better job of letting customers know when they will show up to perform the service for the project.”

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