Universal Home Experts
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.7 out of 5 stars based on 620 customer reviews. Learn about Our Research Process.
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494
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10
4th year as a Best Pick Call
"With background checks, drug tests, and ongoing training, you can be sure only the best plumbers will come to your home. Our plumbers focus on your safety, the protection of your home, and a permanent solution to your sewer and drain issues with a no-risk, 100 percent satisfaction guarantee."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts cleans drains and sewer lines for residential customers. The company also repairs sewer lines, water lines, and gas lines and offers repiping services. Additionally, Universal Home Experts provides plumbing, electrical, and HVAC services.
Warranty
Universal Home Experts offers warranties of up to ten years on parts and labor for sewer repairs.
Company History
Universal Home Experts is a family-owned-and-operated business that has served the greater Houston area since 1992. Founder Ed Valot has over 30 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and drive purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
M-37917

Compiled Score:

Universal Home Experts has received 4.7 out of 5 stars based on 620 customer reviews. Learn about Our Research Process.
5
494
4
74
3
25
2
17
1
10
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Review by
02/08/2022

“I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.”

Review by
02/08/2022

No review comments provided

Review by
01/27/2022

“It's a little expensive but the work done is top notch.”

Review by
01/20/2022

No review comments provided

Review by
01/19/2022

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Review by
01/19/2022

“Eric was the technician, he was courteous and efficient.”

Review by
01/14/2022

No review comments provided

Review by
12/17/2021

No review comments provided

Review by
12/06/2021

“They were friendly, informative, and fixed the problem right away on same day”

Review by
12/03/2021

“Highly recommended”

Review by
11/20/2021

“I am fully satisfied with the explanation of the service and the explanation of the work performed!”

Review by
11/18/2021

No review comments provided

Review by
10/19/2021

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Review by
10/19/2021

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Review by
10/11/2021

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Review by
10/09/2021

“All work was done with great professionalism and care.”

Review by
10/08/2021

No review comments provided

Review by
10/08/2021

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Review by
10/08/2021

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Review by
10/08/2021

“The agents are almost all excellent in their knowledge and efficiency.”

Review by
09/19/2021

“They are professional by identifying the problem and called the second unit to bring the part and fix the problem.”

Review by
09/19/2021

No review comments provided

Review by
09/15/2021

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Review by
09/12/2021

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Review by
09/09/2021

“Universal Home Experts has good service.”

Review by
09/07/2021

“Did a good job, very through and nice.”

Review by
08/11/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/08/2021

“I am disappointed at the last fix. I purchased a new air conditioner last year. It is under warranty. It was not operating correctly, evidently due to a wiring problem. They charged me $1500.00 to run new wiring, I was way overcharged, when I overheard that it should have been around $300 or $400. There was also a lot of time spent figuring out what the issue was, but that wiring should have been checked with the install. This type of treatment was a major reason I went with Universal in the first place, they were very honest and completed work. The person who did this work was a new technician from who i had before.”

Review by
08/06/2021

No review comments provided

Review by
08/04/2021

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Review by
08/04/2021

“They are excellent and very professional.”

Review by
07/15/2021

“Yes, I would recommend Universal Home experts to a friend.”

Review by
07/13/2021

“They went above and beyond!”

Review by
07/02/2021

“Yes, and I have.”

Review by
07/02/2021

No review comments provided

Review by
07/01/2021

“GREAT JOB!!”

Review by
07/01/2021

“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”

Review by
06/20/2021

No review comments provided

Review by
06/13/2021

“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”

Review by
06/13/2021

No review comments provided

Review by
06/10/2021

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Review by
06/10/2021

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Review by
06/10/2021

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Review by
06/10/2021

“Professional on time and informative”

Review by
06/09/2021

No review comments provided

Review by
06/08/2021

“No.”

Review by
06/08/2021

“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”

Review by
05/18/2021

“I have been dealing with them for many years, and they have always exceeded my exceptions.”

Review by
05/18/2021

No review comments provided

Review by
05/08/2021

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Review by
05/08/2021

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Review by
05/08/2021

“I would not recommend them; they were doing a poor job. They overcharged me.”

Review by
04/27/2021

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Review by
04/01/2021

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Review by
04/01/2021

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Review by
04/01/2021

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Review by
04/01/2021

“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”

Review by
03/29/2021

No review comments provided

Review by
03/25/2021

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Review by
02/12/2021

“We are very satisfied with Universal Home Experts Work.”

Review by
02/11/2021

“They were very professional and very efficient.”

Review by
02/11/2021

“I like their maintenance visit twice a year for the air conditioning unit and heater.”

Review by
02/04/2021

No review comments provided

Review by
02/03/2021

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Review by
02/01/2021

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Review by
02/01/2021

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Review by
01/29/2021

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Review by
01/18/2021

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Review by
01/18/2021

“The gentleman was a real nice and polite young man, and he seemed very knowledgeable.”

Review by
01/13/2021

No review comments provided

Review by
01/10/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
12/16/2020

“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”

Review by
12/12/2020

No review comments provided

Review by
12/12/2020

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Review by
12/12/2020

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Review by
12/11/2020

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Review by
12/07/2020

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Review by
12/07/2020

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Review by
12/07/2020

“I previously wrote to you how disappointed I was at Universal’s inability to fix my A/C in August. Despite numerous attempts to fix it & my spending in excess of 1000 dollars, I found someone to fix it and spent less than 1/3 of what I paid you guys”

Review by
12/07/2020

No review comments provided

Review by
11/24/2020

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Review by
11/23/2020

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Review by
11/17/2020

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Review by
11/16/2020

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Review by
11/04/2020

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Review by
11/03/2020

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Review by
11/03/2020

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Review by
10/27/2020

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Review by
10/02/2020

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Review by
09/15/2020

“I can't recommend the service because I felt like it was even more expensive than expensive. The price seems to be unnecessarily inflated.”

Review by
09/06/2020

No review comments provided

Review by
09/03/2020

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Review by
09/03/2020

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Review by
09/03/2020

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Review by
09/03/2020

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Review by
09/02/2020

No review comments provided

Review by
09/01/2020

No review comments provided

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