Universal Home Experts
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 147 customer surveys conducted through Our Research Partners.
5
115
4
19
3
6
2
5
1
2
3rd year as a Best Pick Call
"With background checks, drug tests, and ongoing training, you can be sure only the best plumbers will come to your home. Our plumbers focus on your safety, the protection of your home, and a permanent solution to your sewer and drain issues with a no-risk, 100 percent satisfaction guarantee."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts cleans drains and sewer lines for residential customers. The company also repairs sewer lines, water lines, and gas lines and offers repiping services. Additionally, Universal Home Experts provides plumbing, electrical, and HVAC services.
Warranty
Universal Home Experts offers warranties of up to ten years on parts and labor for sewer repairs.
Company History
Universal Home Experts is a family-owned-and-operated business that has served the greater Houston area since 1992. Founder Ed Valot has over 30 years of home service experience.
Employee Information
Employees wear uniforms and name tags, undergo background checks and drug testing, and drive purple-and-yellow vans.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
M-37917

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 147 customer surveys conducted through Our Research Partners.
5
115
4
19
3
6
2
5
1
2
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
02/08/2022

“I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.”

Review by
02/08/2022

No review comments provided

Review by
01/20/2022

No review comments provided

Review by
12/17/2021

No review comments provided

Review by
11/20/2021

“I am fully satisfied with the explanation of the service and the explanation of the work performed!”

Review by
11/18/2021

No review comments provided

Review by
10/19/2021

No review comments provided

Review by
10/09/2021

“All work was done with great professionalism and care.”

Review by
10/08/2021

No review comments provided

Review by
10/08/2021

“The agents are almost all excellent in their knowledge and efficiency.”

Review by
09/15/2021

No review comments provided

Review by
09/12/2021

No review comments provided

Review by
09/07/2021

“Did a good job, very through and nice.”

Review by
08/11/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
07/13/2021

“They went above and beyond!”

Review by
07/02/2021

“Yes, and I have.”

Review by
06/13/2021

“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”

Review by
06/10/2021

“Professional on time and informative”

Review by
06/10/2021

No review comments provided

Review by
06/10/2021

No review comments provided

Review by
06/10/2021

No review comments provided

Review by
06/09/2021

No review comments provided

Review by
06/08/2021

“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”

Review by
05/18/2021

“I have been dealing with them for many years, and they have always exceeded my exceptions.”

Review by
05/18/2021

No review comments provided

Review by
05/08/2021

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Review by
05/08/2021

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Review by
05/08/2021

“I would not recommend them; they were doing a poor job. They overcharged me.”

Review by
04/27/2021

No review comments provided

Review by
04/01/2021

No review comments provided

Review by
04/01/2021

“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”

Review by
03/29/2021

No review comments provided

Review by
02/11/2021

“I like their maintenance visit twice a year for the air conditioning unit and heater.”

Review by
02/04/2021

No review comments provided

Review by
02/01/2021

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Review by
01/04/2021

No review comments provided

Review by
12/07/2020

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Review by
12/07/2020

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Review by
11/24/2020

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Review by
11/04/2020

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Review by
11/03/2020

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Review by
11/03/2020

No review comments provided

Review by
10/27/2020

No review comments provided

Review by
09/15/2020

“I can't recommend the service because I felt like it was even more expensive than expensive. The price seems to be unnecessarily inflated.”

Review by
09/03/2020

No review comments provided

Review by
09/03/2020

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Review by
09/03/2020

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Review by
09/02/2020

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Review by
09/01/2020

No review comments provided

Review by
06/13/2020

No review comments provided

Review by
06/03/2020

“I was way overcharged. Talked to another plumbing company and they said way too expensive. Left tile out of wall and its going to cost me a fortune to get it fixed.”

Review by
06/01/2020

“I have done this multiple times”

Review by
05/21/2020

No review comments provided

Review by
05/09/2020

No review comments provided

Review by
05/07/2020

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Review by
05/07/2020

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Review by
05/07/2020

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Review by
04/13/2020

“Universal Home Experts are courteous, professional, timely, and they explain everything.”

Review by
04/13/2020

“They are always on time, dependable, trustworthy and do a good job.”

Review by
04/13/2020

No review comments provided

Review by
04/13/2020

“I am pleased with the service however there is too much salesmanship involved after the completion and the options are too much.”

Review by
04/03/2020

“Mark was excellent!”

Review by
04/03/2020

No review comments provided

Review by
04/01/2020

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Review by
03/04/2020

No review comments provided

Review by
03/04/2020

No review comments provided

Review by
02/15/2020

No review comments provided

Review by
01/13/2020

No review comments provided

Review by
01/13/2020

No review comments provided

Review by
01/03/2020

No review comments provided

Review by
01/02/2020

No review comments provided

Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/08/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/07/2019

“They give a range of service solutions for different issue, but I still feel like they are a little higher cost overall.”

Review by
10/28/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
10/26/2019

No review comments provided

Review by
10/26/2019

“Universal Home Experts came to resolve a drainage issue. I paid 1100$ and it was only partly resolved. I am vey dissatisfied. It seemed they only were out for my money. Mid way I was asked to pay another 1700$ !!!, without any change to the work, when I objected strongly they continued. The work to be done was very easy, just flushing a drainage pipe.”

Review by
10/17/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

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Review by
10/16/2019

No review comments provided

Review by
10/11/2019

“Ricky was great,”

Review by
10/08/2019

No review comments provided

Review by
09/28/2019

“You have to know exactly what type of work you want done or they will try upsell you.”

Review by
09/21/2019

No review comments provided

Review by
09/15/2019

No review comments provided

Review by
09/03/2019

No review comments provided

Review by
08/22/2019

No review comments provided

Review by
08/19/2019

“Most of the technicians were professional, but some were not good enough.”

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

“The third-party contractor did a sub-par job. When I called them to fix it, the second person did a subpar job as well.”

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