Nick's Plumbing & Sewer Service, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Nick's Plumbing & Sewer Service, Inc. has received 4.6 out of 5 stars based on 60 customer surveys.
5
46
4
8
3
4
2
2
1
0
3rd year as a Best Pick Call
"Since 1979, we've prided ourselves on providing prompt, courteous, and professional service for our customers' homes and businesses. Our staff of experienced plumbers are continually trained in the latest technologies in order to complete your project on time and on budget. Call us for all of your plumbing needs."

Richard Saad | Owner
Company Information
Services Offered
Nick's offers drain and sewer services, including camera inspections for all kinds of drains as well as troubleshooting for drains, sewer and gas lines, and under- and above-slab leaks. Nick's is also a full-service plumbing provider specializing in service, remodeling, and leak detection.
Warranty
The company provides various warranties, depending on the type and scope of the project.
Company History
The private, family-owned, Houston-based company was founded in 1979.
Distinctions
The company is an authorized dealer and installer of products by several major plumbing fixture manufacturers, including KOHLER and Noritz.
Employee Information
Technicians wear uniforms and drive fully stocked vehicles, allowing them to complete many repairs on the spot. Nick's service, remodeling, and leak detection divisions have dedicated personnel who specialize in each kind of work.
Licenses
M-38548
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Bellaire, Houston, Conroe, Cypress, Spring, Tomball

Compiled Score:

Nick's Plumbing & Sewer Service, Inc. has received 4.6 out of 5 stars based on 60 customer surveys.
5
46
4
8
3
4
2
2
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
06/26/2017

“They did fine work, quick response but it was very overpriced. They cleaned the main drain line, snaked the drain line and it was $425 for less than an hour of work, thirty minutes of work. Overall, I'd give them a C. The pricing was the only issue. It was way higher than everyone else around.”

Review by
06/26/2017

“They were good. The guy was good, he fixed the problem, and the price was reasonable. I was happy. He cleared our clogged drain. I would grade them an A. I already recommended them.”

Review by
06/26/2017

“They were fine. The service was fine. They cleared a sewer pipe. I'd give them an A rating. I didn't have any complaints. I would recommend them for sure.”

Review by
06/26/2017

“The guys are good. I guess I'd give them an A rating. The bathtub stopped up, and they cleaned the drain out.”

Review by
06/26/2017

“They worked well with me. They fixed some sewer line. I would grade them an A+.”

Review by
06/24/2017

“They did a good job.”

Review by
06/24/2017

“It was a horrible experience. I had a clogged-up drain outside and they spent two hours and I paid $300 for them to fix it and they never fixed it. I basically went and cut the pipe apart myself and fixed it. They told me they don't do that, they don't do that kind of plumbing work. So, I got a saw and cut the PVC pipe myself, removed two little rocks and glued it back myself. I don't know what type of plumbers they are, I guess they are different kind of plumbers not regular plumbers. I was looking for regular plumbers. These guys are special plumbers. I didn't get what I wanted, I paid money and got money they basically stole myself. So. I would grade them a D. No complaints with customer service, the guys were nice they just didn't do what I wanted them to do. They didn't even try, in fact they told me that's not their problem. I was trying to find out what plumber's problem it would be apparently it's not Nick's Plumbing.”

Review by
06/24/2017

“So far, it's been positive. Nothing bogged down or anything of what they did. I liked their customer service skills and they explained to me what the problem was and the pros and the cons and all that, so they did good. It was the repair. Just the small connection from the sink site to the residential site. Maybe the size of a ruler and also set up a commode. I'd give them an A. I don't know how long the warranty is. So far, it's only been a month since they've been here. So far, within those 30 days, I haven't seen anything that's not satisfactory. I have no complaints.”

Review by
08/10/2016

“It's been awhile. I had a very positive experience. The whole experience was positive. The guy that came out, Alberto, was able to diagnose the problem. It was a much bigger problem, but he explained the whole thing. Then they were able to schedule the repair and they were on time. They explained the whole thing, they were courteous the whole way, cleaned it up, and then scheduled and completed it on time. So everything went as expected, and they're really open, honest, and aboveboard throughout the whole transaction anytime there was a hiccup. There were a lot of hiccups along the way, not from their side, but from my house side. They were very honest in explaining and allowing me to make those decisions. They were aboveboard the whole time, and I would recommend them highly to anyone that was needing a plumber. I'd give them an A+.”

Review by
08/10/2016

“They did a good job. They did plumbing work. I'd give them a C. They didn't, they said they were going to do something. They dug their hole, they said they'd be back to finish it the next day. I had to call them like three days later and said 'Hey where are you?' and they were like 'Oh, we had two jobs on the same street. We thought we had already finished yours, we did the other one.' They didn't do the work right. I don't think they're that great.”

Review by
08/10/2016

“I haven't used them in a long time. I'd give them, a B+. They did drain and sewer work.”

Review by
08/10/2016

“They  were great. They did a little of plumbing and drain work. I'd give them an A+.”

Review by
08/10/2016

“It's been quite a while. I had an absolutely positive experience. They just did a toilet clean out. I'd give them an A+ rating.”

Review by
08/10/2016

“My experience was neutral. They've done work for me five or six times. They checked in on a leak most recently. I'd give them a C. They didn't do any work; they only looked around.”

Review by
08/03/2016

“Across  the board, the work was absolutely excellent with no complaints. I don't remember the gentleman's name that came the last time, but he was amazing. They did work on a faucet.”

Review by
08/03/2016

“He unstopped a drain in the kitchen. They did a good job and explained to me what they were doing. I would give them an A grade.”

Review by
08/03/2016

“The experience was very positive, it was great. It was excellent, across the board. I have no complaints. It was plumbing and drain work.”

Review by
08/03/2016

“They put a faucet and a garbage disposal in for me. I think that was the most recent thing that they did for me. They came when they said, but I thought they were a little expensive. I might re-look at plumbing companies that I use in the future, but they did a good job. I guess I'd give them a B. Everything seemed to be fine. I can't even remember when they were here. As I recall they were on time. I thought their service charges were very high.”

Review by
08/03/2016

“My experience with them was absolutely positive. They've done a lot of work for me. They've done stuff at my personal house, my parents' house, a couple of my neighbors' houses, and a couple of my clients' houses. They've done everything from brand new installs, repair, cleanup, and unblocking drains. They show up when they say they're going to show up, and their technicians are always very knowledgeable. They always have the tools and stuff they need to do the job. They leave the area better than when they got there—everything is cleaned up and working well. My favorite thing about Nick's Pluming, if something does go wrong with what they did, they are very quick to take care of it. I'd give them an A. I recommend them all the time.”

Review by
08/03/2016

“I guess all their work is still holding up, but I can't remember what they did. It had to do with my potty. They fixed it, and it worked very well. The plumber himself was very kind, well mannered, and all that kind of thing. We were very happy. I'd give them an A.”

Review by
08/03/2016

“They've done several projects for us. I had a faulty kitchen sink, so there was piping that they had to replace. They were very prompt and professional. I've used them many times, so I'm very pleased with them. I would say they get an A+, they were very good.”

Review by
08/03/2016

“My wife was the one who dealt with them, but as far as I know, the experience has been pretty good. We had a clogged drain. They responded quickly. They were polite, respectful, and I think they're fair. I think it would be fair to give them an A.”

Review by
08/03/2016

“They were doing some repair work for a leak in the water supply line from the street to the house. They were thorough. They explained to me everything that they were needing and what they would do and did a good job. I'd probably give them a B. The only issues I had I didn't express to them, which was after the fact. I had no issue with their cleanliness.”

Review by
08/03/2016

“They've  done lots of work. They do all of my work for my rental properties. They've done plumbing, replaced sewer lines, made the connection from the house to the sewer, replaced toilets—they've done extensive work. I like that they're on time. They make appointments. They do quality work; I never have to call them back for problems. I give them an A+.”

Review by
08/03/2016

“They were clearing a drain blockage in a main drain line. They're located in our neighborhood and they're usually pretty responsive, as responsive as most plumbers. And they're not too expensive, but most plumbers are not too. I'd probably give them an A. They're all good. I had no particular issues with them.”

Review by
06/26/2015

“I liked Nick’s Plumbing very much; I've used them a few different times. The plumber that came in March was excellent and did a great job—he was wonderful. I had a clogged kitchen and bathtub drain. No complaints. I’d give them an A—the best grade. It was good.”

Review by
06/25/2015

“I've used Nick’s Plumbing on several occasions, and I’ve always been very satisfied with their services. They come promptly, they turn up when they say they will, and they don't make a mess. I haven’t had a problem that they were unable to solve. The last thing they did was fix the mechanism in my toilet; it had broken and wouldn't flush. They also replaced a faucet for me in my kitchen, and I had a problem with the drainage from one of my tubs that they fixed for me. I think I'd give them an A.”

Review by
06/25/2015

“We've used Nick's Plumbing in the past, but it's been about six months since our last service. We've been very happy with them. They're the only ones we go through. They show up when they say they're going to show up, they are very professional and, and seem reasonably priced for a plumber. They’ve come out for stopped drains and we had to have a toilet removed when we put some new flooring in. Anytime we had anything from a leaky faucet to a busted pipe, we would call them. I would say A.”

Review by
06/25/2015

“It was good. He did a good job. They were fast. They installed a new sewer line from the house to the city sewer. It was a big job. Well they're local. I would give them a B. They were a little expensive.”

Review by
06/22/2015

“They were excellent. I liked them because the guy was working by himself, and he did an excellent job. I loved how he worked by himself. I can’t believe it—it was so excellent. They did the septic line that they put in outside for draining the water. I would give them the best grade with no complaints. Excellent job. I recommend them.”

Review by
08/14/2014

“They have a well-trained group of technicians, and the guys we’ve had show up know their field well. We had a water heater replaced, and we had some drains cleared. Everything has worked well; I’d use them again. They earned an A.”

Review by
08/11/2014

“They came in. The problem was in my bathtub, I needed to divert and extend the cartridges, hot water cartridges — hot and cold water because we shower in the bath tub. The drain was no good. What happen — when I first got Home Serve they told me everything was covered — the facets, the cartridges that extend the washers and all that. It turns out it wasn't. So to change the drain — the drain was no good because there was water in there. Then I asked him to — how much — I called Home Serve and they told me they wouldn't pay for the other part. That was really stupid because it's like a half job. I said, Look, Home Serve looked up the records when we talked. He said, Nothing was said. I said, I don't know if the guy even recorded me. So we talked three or four times. He told me everything was covered. Now, you're telling me it's not covered. The guy changed the plan. Look this is going to a half whatever job. How much you going to charge me to change the diverter into the hot water, cold water. He gave me a price. I said OK. Let me call my wife. I call my wife. She said OK, do it. I said, Do it. He said to me, I can't. I go why? Just give me a price, do it. Fix it. He said, My company — I used to be in the business many years ago; I can't do the work no more because I'm totally disabled. The plumbing supply company wasn't around here. It was out in the Oak. That's where they come from. By the time they get all the way down there and come all the way back here — I said, Come back tomorrow and fix it. He said, No then I have to charge you a service call. I said, This is crazy. They fixed the frame but they didn't fix the floor. I let them know about the problem. I told them. I'm so angry because I called other plumbers in and nobody wants to fix it for me. I got to find somebody that will fix it for me. It's not a big job; it's a small job. He got me really upset about it. You call them and you need to call the company. We'll come back out but we got to charge you a service call. So instead of $150, now you're talking over $200 because of the service call. That's what gets me going; that's what gets my goat. When I worked in New York, we never worked like that. You had a contract with us and something was leaking and I had to come back, I'd come back. I don't care how many other service calls I have because my boss would say fix it and fix it right so you don't have to come back again. I would grade them a C-. I'm mad because they didn't fix the job. They did a halfed-ass job. I'm sorry. If I come to your house and you got a contract with these people and I come to you house and I fix the drain I tell you, you owe me $75 because that part is not covered. I say, Well, the company I deal with is like an hour away, you going to tell me you're not going to get it around here because there are plumbing supply companies around here. Because it's old, it's old house. That was it. I said, OK, fine. Get out of here.”

Review by
08/08/2014

“Nick’s Plumbing is very professional, and they do what they're supposed to. They were very good. I kept having backups, and they came and put in a pipe under the house. They worked very, very hard—they had to dig a trench, lay a pipe, and go under the house, and it was a hot day. Everything has held up very well. They cleaned their mess and put everything back in order. My daughter uses them, and she recommended them; I would recommend them too. I would give them an A+ all the way, and I would use them.”

Review by
08/07/2014

“They put in a kitchen drain. They did a fine job. The communication was fine. The first time they came out, they sent somebody that was rude, and we couldn't use him. When they came out to actually do the job, the people were excellent. I would definitely use the company again. I would give them an A.”

Review by
08/07/2014

“The drain line backed up from the washing machine, so we used Nick’s Plumbing. Everything’s been good; we haven't had any problems since then. They cleaned up after themselves. They’re a grade-A company.”

Review by
08/07/2014

“They snaked out a backed-up drain line. I would use them again if needed, and I would recommend them. I'd give them an A+.”

Review by
08/06/2014

“It was my first time using them, and if the need arose, I’d use them again. They fixed the bath and tub drain. I would rate them an A.”

Review by
06/10/2013

“The drain line from the air conditioning unit was clogged. The guy from Nick's Plumbing was very helpful and knowledgeable, and he was even nice enough to offer to help me if I needed help with anything else around the house, which I thought was really nice. I would recommend them. It was an A+.”

Review by
06/10/2013

“Nick's fixed a leaky faucet for me, and they cleared a clog in a drain. It was very simple. I'd give them an A, and I’d use them again. They were prompt and professional. The plumber explained the problem and the resolution, and everything was done just fine.”

Review by
06/07/2013

“Nick's Plumbing basically charged me $350.00 for a shower pan test, and I didn't really think it was worth $350.00. All they did was put a plug in the drain and then hold the water overnight. It started leaking within 30 minutes, so they left and they came back the next day, late, and he said it would be $4,000.00 to fix it. I thought $350.00 just to put a plug in the drain would be inclusive of more service. At that point, I got an estimate and he left. I'd give them a B, because he did what he said he was going to do, I just thought there would be more to it.”

Review by
06/06/2013

“I had a positive experience with them because of the quality of the work and the good follow up. And they helped us out with a lot of work, too. They re-piped our house, and they replaced the sewer line. I would grade them an A+.”

Review by
06/03/2013

“My neighbor had recommended them to me. They fixed the drainage problem that I had, and they fixed all the problems that I had in the foundation. The technician was great, and he finished the work within a reasonable amount of time. I'd give them an A. They did a good job.”

Review by
05/31/2013

“Nick's Plumbing cleaned out a drain for me. The quality of their work was good, and the workers were good. They did it all in a suitable amount of time, and I had no issues with the cleanup. I'd give them an A, and I’d recommend them.”

Review by
05/31/2013

“Nick's Plumbing was OK. They came out and just did a hydrostatic test on my drainage system and it checked out. I thought they were kind of pricey, though - $375.00 just to test the system. They responded within a reasonable amount of time when I called them. I don't know if I would use them again. I found their upfront price to be kind of expensive, but that was my choice to accept the terms of their agreement. I would give them a B+. I don't know if I would recommend them to someone else - probably not.”

Review by
05/31/2013

“Nick’s Plumbing did a basic job for me with the main sewer line. The workers are prompt, professional, and fast, and the cleanup was excellent. They’re an A.”

Review by
05/30/2013

“Nick's Plumbing cleaned out the sewer line for me. I’ve used them for two years, and I keep using them because of the service. They’re an A.”

Review by
05/30/2013

“They did a sewer line replacement for me. They did a fine job, and I’d recommend them. They’re an A+.”

Review by
05/30/2013

“Nick's Plumbing was supposed to replace some piping under my slab. They replaced most of it and then backfilled the area in. Then there were some other issues with some more plumbing, so they had to retrench, and when they did that, I noticed that they had not replaced all of what they were supposed to do. They tried to get away with only replacing part of it, and then I had to get them to go back and redo it. That was the one thing, and it took them forever to get out there, and then when they did trench, they cut my electrical line on my air conditioning unit. They duct taped the electrical line back together and covered it up, and I noticed three months later that they had indeed cut the line. I didn't notice it at first, and I informed them. They denied it at first, and then they finally sent an electrician out there to look at it, and when they did, we obviously determined that they had cut the line. They were supposed to send an electrician out there to start trenching and replacing the line they destroyed, and they didn't show up for three days after they were supposed to. I finally told them just to leave and not even do it, and I said I was going to get somebody else to do it and then they were going to pay for it.”

Review by
05/30/2013

“Nick's Plumbing was able to take care of me. The plumber needed a little bit of standard insight from me, so that was a little bit strange, but all in all, he took care of me and got me turned around, so I have no complaints. They were able to use the equipment and snake my drain and get things going. They were very timely and got things turned around quickly. It was good. I chose them over other companies due to brand awareness. They get an A.”

Review by
05/30/2013

“Nick's made an appointment on short notice, and the technician was very professional and very good. They cleaned a drain for me, and everything has held up very well. Their cleanup was excellent. I did have one negative—the price. I didn't contact the company about that. It was the first time I had used them, and I would probably not recommend them, based on price. Based on quality alone, I would give them an A.”

Review by
05/30/2013

“Nick's Plumbing solved the issue the first time without a lot of extra work. They snaked the sewer line, and it happened to be in the city's zone, so they identified that and called the city out to fix it. The plumbers who came out were knowledgeable, and the quality of their service was good. They finished in good time, too. I would give an A to Nick's Plumbing.”

Review by
05/30/2013

“Nick's Plumbing was pretty quick about the work; they did what they said they were going to do. I replaced all the pipes in my house and all the drain lines that were in the ground. It's a 100-year-old house, and they were rotting, and the water flow wasn't good in the pipes. They came in and replaced everything with PVC, so they did what they said, and everything's working well. They were pretty close on bids with others, but their ten-year warranty is what I liked about them—I really haven't heard of anything that high. I would rate their work as excellent.”

Review by
05/30/2013

“We were pleased with what Nick's Plumbing did. Truthfully I felt like he really wanted a bigger job. The plumber who came over was a nice enough guy. I think they were really hoping that we'd just go ahead and do this whole big job which we did not do. He broke the cover off the top but he didn't come back to replace it. So he was a nice enough person. He spotted the stuff in the drain. But as far as our getting the discount for him doing the scoping job or his coming back to replace the cover; neither one happened. I would grade a B-. I don't know if I would recommend this company.”

Review by
05/30/2013

“Nick's Plumbing generally does all the plumbing work here. I keep calling them. They’ve fixed faucets, and at one point they repaired the main sewer line because it was broken. They're very dependable. One time, I had an emergency, and they got somebody out right away. They're very good—give them an A.”

Review by
05/30/2013

“I thought Nick's Plumbing did a good job. It took them a little while to finish the job up but everything went smoothly on the job. They were just a little slow to do some of the final touches. They replaced sewer drain pipes. The quality of the work was good. The workers that came out were great. I’d give them a B grade. I would recommend the company.”

Review by
05/29/2013

“We've been using them for a couple years now. They're in our neighborhood. They snaked several of our drains. They had good plumbers who do what we ask, and they do good, quality work. The customer service is very good, too. I would grade them an A+.”

Review by
05/29/2013

“I've used Nick's Plumbing once to recap a gas leak, and I used them another time for a drain that wasn’t working properly. They snaked the whole house, and the cleanup was great. Afterward, the cleanup was great. The customer service was good, too. I would give them an A.”

Review by
05/29/2013

“I had an open sewer hole under my house for about three weeks, but that wasn't their fault. The city sewer line that ran behind our house was broken, and it had collapsed the whole block, so they had to come in and put a pipe in. There was no easement back there, so it was an ordeal, and during that time, there was an open hole under our house, and sewage from the whole block was draining under there. That was not a good experience, but Nick's Plumbing did get it fixed. They did their job. I would grade their work as an A+. Their price was a little high.”

Review by
05/29/2013

“Nick's Plumbing did everything they said they were going to do. They cleaned out some drain pipes and fixed the faucets. The work was finished in a good time frame, and the cleanup was good. They’re an A+.”

Review by
12/05/2012

“Nick’s plumber did good, quality work, and they had good customer service. He replaced a drain in my sink with a new sink drain. I’d use them again. They get an A+.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: