Abacus Plumbing, Air Conditioning & Electrical
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.7 out of 5 stars based on 3584 customer reviews. Learn about Our Research Process.
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9th year as a Best Pick
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"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus specializes in clearing and cleaning stopped-up main drains and sewer lines. Abacus also offers high-tech camera inspections, with reports included, for drains with exterior cleanout access.
Services Not Offered
Abacus does not offer septic system work.
Warranty
Abacus offers a 123-day warranty on all clogged drains with exterior cleanout access.
Company History
Abacus was founded in 2003. CEO Alan O'Neill has over 40 years of plumbing experience.
Distinctions
The company was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
4001 Kendrick Plaza Drive
Houston, TX 77032
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-20628

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.7 out of 5 stars based on 3584 customer reviews. Learn about Our Research Process.
5
3201
4
143
3
25
2
26
1
189
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Review by
10/07/2022

“Great Team, professional staff including staff scheduling appointments”

Review by
10/07/2022

No review comments provided

Review by
09/29/2022

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Review by
09/27/2022

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Review by
09/13/2022

“I prepaid $1,500 for plumbing services that were never delivered and they refuse to refund my money. They do not communicate with customers at all. I will share my opinion in all of my social media accounts to alert others to their noon-customer friendly business.”

Review by
09/08/2022

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Review by
09/06/2022

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Review by
09/05/2022

“I would recommend to anyone who could afford to pay a high price for high quality work.”

Review by
09/03/2022

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09/03/2022

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Review by
09/03/2022

“After another company’s mess installing a toilet bowl, an Abacus plumber professionally took over the job and now I have a working Tojo. That was over a year ago. But the price was still a bit expensive.”

Review by
09/03/2022

“They know what they are doing but they are expensive.”

Review by
09/03/2022

No review comments provided

Review by
09/03/2022

“Every time I’ve used your service I’ve been pleased. Your prices are appropriate and the servicemen are well trained and knowledge.”

Review by
09/03/2022

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Review by
08/29/2022

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Review by
08/24/2022

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Review by
08/22/2022

“Explained things well. Work was done well.”

Review by
08/21/2022

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Review by
08/21/2022

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Review by
08/16/2022

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Review by
08/14/2022

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Review by
08/14/2022

“A/C Technician Hector was on time, courteous and very patient waiting on me to put up the dogs before he entered. I only use Abacus for my a/c and plumbing needs.”

Review by
08/14/2022

“Quick and efficient”

Review by
08/14/2022

No review comments provided

Review by
08/14/2022

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Review by
08/14/2022

“This was a scam to get me to replace an a/c unit that did t need it. The guys worked together to not give info (nobody knows anything except I have to h e someone else from sales call me) and to do the job wrong costing me multiple days taking off of work. They charged $1400 to replace a $200 fan which took about an hour, you do the labor charges calculation🙄. Not good. Then, tried to sell me a condenser for $5k or a whole new unit for $7k with the better hurry there only one left story. Which was not true because they had them the following week. Through another company I was able to replace the coil condenser with the same brand for under $1k. It makes me sick how people try to take advantage. I pre paid for all the services to come out and look at, electrical, plumbing and HVAC. This was a test to see if I wanted this service on my daughters, father n law and a second house for us. I did pay up front and didn’t argue the tip off charge of $1400 and was going to most likely pay for future work discovered by the service checks. I am glad I had the bad experience before I got in too deep and came out of pocket beyond reason. I have lost all trust in this company. I am writing this review out of courtesy for any management that may care and want to see the company become a stand up quality company in the future. Good luck.”

Review by
08/11/2022

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Review by
08/09/2022

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Review by
08/09/2022

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Review by
08/09/2022

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Review by
07/20/2022

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Review by
07/20/2022

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Review by
07/19/2022

“Someone was going to do a follow up visit”

Review by
07/18/2022

“Quick and professional and very clean work.”

Review by
07/18/2022

“They are an honest, dependable company.”

Review by
07/18/2022

No review comments provided

Review by
07/18/2022

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Review by
07/18/2022

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Review by
07/14/2022

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Review by
07/11/2022

“I have used all aspects of Abacus including plumbing, heating and AC, and electrical. I have always found their work to be exceptional. I highly recommend Abacus and have referred my friends on several occasions. Abacus is always my go to company.”

Review by
07/11/2022

“Showed up on time and promptly and efficiently completed plumbing repairs.”

Review by
07/11/2022

No review comments provided

Review by
07/11/2022

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Review by
07/11/2022

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Review by
07/11/2022

“Austin has a lot of companies that I have used in the past. ABACUS is the only one that has bent over backwards to service me with fair pricing, quick service and professional personnel.”

Review by
07/11/2022

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Review by
07/11/2022

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Review by
07/11/2022

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Review by
07/08/2022

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Review by
07/07/2022

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Review by
07/07/2022

“Abacus was prompt and found the source of the issue quickly. I received two quotes, one for just fixing the problem and a second for replacing the full length of pipe with PEX tubing. Both felt overpriced, but given the urgency of the issue (water main line burst), we were happy to have the work done right the first time. The contractor was incredibly polite and respectful as he walked me through what may have caused the issue and let me get pictures for future reference. I would use them again for an emergency but would get a second quote for a less urgent issue.”

Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

“Every aspect of my installation was stellar from the original appointment, to the installation of the A/C unit and Furnace.”

Review by
07/06/2022

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Review by
07/06/2022

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Review by
07/06/2022

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07/06/2022

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07/06/2022

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07/06/2022

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Review by
07/06/2022

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Review by
07/06/2022

“I’m not allowing them back into my home, for any reason, even though my service calls have been pre-paid. They’ll try to sell me something I don’t need. I don’t care to deal with unscrupulous companies.”

Review by
07/06/2022

“Appointment was scheduled months In advance and a day before they were schedule to come out get a text message saying they overbooked.”

Review by
09/22/2021

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Review by
08/23/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
07/26/2021

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Review by
07/22/2021

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Review by
07/21/2021

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Review by
07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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Review by
07/07/2021

“They changed the water heater, it was supposed to be better, but it's not right.”

Review by
06/30/2021

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Review by
06/28/2021

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Review by
06/28/2021

“Very professional and experienced”

Review by
06/28/2021

“Technicians are very knowledgeable, thorough and polite in answering my questions. I am also kept well informed who will arrive and when.”

Review by
06/28/2021

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Review by
06/27/2021

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Review by
06/27/2021

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06/27/2021

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06/27/2021

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06/27/2021

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06/27/2021

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06/27/2021

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Review by
06/26/2021

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06/25/2021

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Review by
06/24/2021

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06/24/2021

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06/24/2021

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Review by
06/24/2021

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Review by
06/24/2021

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Review by
06/24/2021

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