“Very professional!”

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“I would like to recognize the gentleman that came out and did the assessment for HVAC installation; he was very knowledgable and helpful.”

“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”

“I feel that they were all three very knowledgeable in their fields. They were punctual and showed up on time. They were very professional.”

“I would like to recognize everyone they sent for exceptional service. We've had a new air conditioner installed, plumbing work and electrical re-wiring done. They were all outstanding!”

“I'd like to recognize both the technicians that came out, they were both exceptional, very professional and knowledgeable.”

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“They did what they said they would do.”

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“I would like to recognize the technician for exceptional service.”

“My salesperson was awesome, I don't know his name but he was very, very nice, professional, and courteous.”

“They are a great company and the technicians are great. They are really great and we really appreciate their service. They are very professional.”

“I would recognize Dana Barnes and the guy that came over and fixed my problem. He was very good because it was a special situation. I bought the house two years ago and the previous owners put the cap on the drain clean out the wrong way. In order to take it out, they had to drill a hole in it which caused a leak. He sealed the cap and it has been a month and there have been no leaks. Everything worked out great and Dana was very personable.”

“I don't remember who was here.”

“I was satisfied because they were here on time.”

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“I would like to recognize the last technician that came out for his exceptional service. He was the one in constant communication.”

“I would like to recognize Jose Ortiz in the Air Conditioning department.”

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“Had work done on shower and was told another company would contact me about replacing tile but never heard from them.”

“Recognize Monte Cunningham HVAC Technician. I always request that he service my system. Best ever!!!!!”

“Come out on Easter weekend to clear a clog in the main drain line.”

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“I forget his name, but the Tech who installed our hot water tank did a really good job.”

“Everything was just fine and dandy.”

“The people that were here did a fantastic job.”

“They are just very professional, they come on time and they stay a little later if they have to, to get the job done.”

“They exceeded my expectations. They are just a good company; I've used them several times.”

“I've had several different employees come to the house; they've all done a great job.”

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“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations with the PEX piping in the attic.”

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“Abacus did everything right the first time. The appointment, on time, the estimate, totally explained, and did the job as promised, completed on schedule.”

“They installed a commercial grade water heater in my house, and it made too much noise. They worked hard to reduce the noise and came back until it was resolved.”

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“I have used Abacus multiple time and have always been satisfied with their work.”

“I was very satisfied with Abacus Plumbing's excellent service.”

“I'd like to recognize Chris Castro for exceptional service.”

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“I am satisfied that the work is normally completed on the first visit.”

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“Very professional service personnel”

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“They are very professional.”

“The young man who came out to do the job was exceptional.”

“The company met my expectations in that I expected the company to do good work, and they did.”

“Yah everyone is super nice I really like Isaac.”

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“Everything but finishing the job; their appearance, scheduling, the communication, the whole bit. I would recommend them.”

“They solved the problem quickly.”

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“I'm well pleased with the job. They did very good.”

“Abacus has always performed outstanding repairs in my home.”

“They were very responsive. They corrected the problems that I had—there were a few problems. They were responsive to my situation. They repaired significant plumbing issues. They repaired the pipe from the property to the city line. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

“We are seniors and the high cost bills is not much help to us. They did plumbing work for us, on the outside. It backed up when you flushed the toilet, it backed up into the shower. I would grade the overall experience with an A+. They were nice people. They were very friendly. I would probably recommend them to a friend.”

“They were quick to respond. They cleaned out our kitchen line. I think it was my kitchen line, the main that went out, that was clogged. It was excellent, with no problems. I'd be very likely to recommend them to a friend.”

“They were prompt, they let me know who was coming to do the service, and they were on time. They repaired a clogged drain. They earned an A+. I would highly recommend them to a friend.”

“They were on time and he resolved problems quickly. He snaked our main drain, our sewer line. They’re A+. I would highly recommend Abacus to a friend.”

“Basically, Abacus didn't give up until the problem was solved. They did plumbing. They unclogged a drain. I'd give them an A overall.”

“I liked their response time, and they're honest. I think it was drain or sewer line stop up they did for me. I'd give them an A.”

“I liked that they were friendly, on time. Alright. They've done A/C replacement and plumbing inspection.”

“It went both ways. At first it was negative, then it became positive. I don't know how to explain that. They messed it up at first, but then they fixed it and everything came out alright. They did some sewer plumbing for me. I'd probably give them a B. I've already been through this with them, but they just need to tell people the truth. They weren't very truthful about when the job was going to be done. They promised it one day, and it was two days later before they got around to it.”

“They seemed pretty honest, pretty knowledgeable. That's about it. He did pretty good. They cleaned out a pipe that was backed up and causing damage up in our house, sewage back up. So he cleaned it out. Abacus gets an A+ overall.”

“I like the service they provide. I find plumbers to be exorbitantly priced but they're on the better side of exorbitant, I guess. They did simple drain work and stuff like that. They also installed a toilet. I'd give them a B overall.”

“The guy that came out was very personable. He told me that my dishwasher wasn't draining. He said this may not fix it because it could be something with the dishwasher itself, rather than just the plumbing. He was real up-front with me, and he told me how much it was going to cost. He asked if I wanted to go ahead and do it anyway, and I did. He was right, it didn't fix it, but I thought they were up-front and very polite. Came on time and all that kind of stuff. I would grade the overall experience with a B+. I would highly recommend them.”

“I think I paid more money than I should have. They did some things that probably needed to be fixed, but the problem I called them out for, it took them a while for them to fix. I had an odor in my house, and they fixed the sewage line that was in my backyard and that wasn't the problem. Then they fixed my heat trap, and that didn't fix the problem. Then they finally brought somebody else out, and my flange in my downstairs plumbing wasn't flush to the ground because someone replaced the tiles. They finally fixed that, and that fixed my problem. Because they did the repairs, they did catch something, but they just didn't fix the problem that I had, so I think I may have spent $3000 to do that. I was definitely disappointed. I'd give them a C overall.”

“They were able to come out and clear a drainage for me; however, I needed additional work done, and they were extremely expensive. I couldn't afford that. So I used them clear the drain, and I had to find somebody else to do the rest of the work. They did what I asked them to do. I couldn't afford to have them do the rest of the things I needed them to do. Because of their cost, I couldn't engage them to complete the job. I would give them a C overall. They were over to clear the drainage but they never found the cause of the stoppage. I can't give them a good rating on that because they weren't able to find the reason, but they were able to clear it. I would not recommend them.”

“I've used Abacus for the past three or four years, and I've been very pleased with the work they've done for me. They appeared relatively friendly. I liked the fact that they were all clean and in uniforms, and evidently, they did a good job because I didn't have to have any callbacks and that's very important to me. They were prompt in coming out. I didn't have to wait a day or two days, or wait for several excuses because they can't get to me right away to take care of it. I would probably continue to use them if something comes up. I would grade them as an A. I would highly recommend them.”

“They did some work a couple months ago. They had done work on my parents' house, they were under contract with Abacus and they were recommended to us. It was an emergency repair, a busted supply line to the toilets. I'd give them an A+ rating.”

“I can't say I had a positive experience. The guy in charge had another guy with him who was training but had on plain clothes. I was going in and out to see what the guys were doing. I had a credit card that had come in the mail. It was in the envelope, and I think there were some things on top of it, not far from where they were sitting. They left, they were nice, and then a couple of months later they're trying to buy stuff at the Galleria, they tried to get a cab ride. I finally had my credit company shut them down. I filed a report. But I looked for that credit card, and I couldn't find it. I don't know why they were sitting at the computer for so long. I often wondered what were they doing. I mean, shouldn't they've been outside like trying to see what was going on? Why were they playing around with the computer? The work was a major job. The house shifted and the lines broke and they had to dig underneath the house, and it was like $10,200. A lot of work. I can't say, but that's the only people that were in my house that could have taken that card. And I looked and looked for it, and it was the card that was being used. I think they really overcharged me, because it wasn't that far under the house. I had to have them to come back out, because it's sinking. I would grade my overall experience with a C-. They are really nice in the office. I would not recommend them.”

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“To find a plumbing company willing to arrive at short notice during the holidays was amazing. The plumber was very thorough, professional and fast. As I had out of town guests, this really made the holidays less stressful.”

“Very professional and knowledgeable”

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“Very happy will use them again, price was right.”

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“Great customer service. However, the technical experience from those who came out was poor.”

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“Did a good job on a messy project. Ruptured sewer line. Evaluated several approaches. Ended up with completely rerouted line from house to sewers. Cleaned afterward and we're very respectful of neighbor's property.”

“I had them come out for a clogged pipe in the kitchen under their $123 special and after they got here the plumber told me there was a service added on top. I told him that's not what the special says on the advertisement. I said if you are going to charge a service fee on top of your $123 special you need to let your customers know before hand so they can make an informed decision if they want to use you or not. I had to pay the fee as the work was done and when I complained on their survey a manager called me and said they should not have charged me and they would refund there service fee. To this date still no refund so not happy how they conduct their business.”

“I was terribly taken advantage of by this co. The repair work that I needed done was not my responsibility. ( it was the county's) Not only did they not disclose this to me, they spoke negatively toward the county. They also lied to me & told me that I needed pipe replaced (because it would crack if you were to step on it once excavated) This lie cost me $7,. When I confronted the manager, he backed up his technician & gave me the run-around, said that he would inspect the pipe and later told me that the dumpster already picked it up & he couldn't- so he did nothing for me. I tell everyone I can about this co. because they do people really wrong and I try and warn them.”

“Abacas provided prompt, courteous service to correct a clogged sink. I had them do a clean out to the street connection and have not had a repeat problem.”

“Our  sewage was blocked and we called a few different companies. The lady on the phone at Abacus told me about the 123 special and I was skeptical. But WOW! I was so impressed! Tech was on time, got it unclogged and scheduled my free camera inspection. After having several shady plumbers come out over the years, I've heard it all. One guy told me my entire sewage system was messed up and I needed a new one. Camera tech guy told me what I knew already, that everything looked great and was fine. I was so happy and will recommend and use them again!”

“They told me what was needed and showed it to me on the camera in my sewer line gave me a price which was reasonable. Show up at 8 AM the day they said they would and strip the grass off and set aside, hand dug 7 feet of trench, placing the excavated material on plywood next to the trench, installed the pipe, backfilled the trench and compacted it and replaced the sod and were going by 4:3 that afternoon. Good job and fast.”

“The tech did a very good job, the only thing he did not do was to stick a camera down to see.”

“They misdiagnosed my problem and instead of a $69 drain cleanout they wanted to replace my entire drain line for $2,!!  Luckily they were pushy about it.”

“Abacus reviewed the options for repair versus replacing the main water line leading into the house. The work was completed as described with a minimum of disruption of the water supply. Work area was cleaned up, the ditch closed and the surface restored to its prior condition.”

“I liked that their representative was friendly, did a good job. They unclogged a drain for me. I give them an A, as far as, the work they did for me.”

“I liked that they were on time, and I liked the quality of the service—that's pretty much it in a nutshell. They did plumbing; I just had a clogged drain. I’d grade them an A.”