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“I prepaid $1,500 for plumbing services that were never delivered and they refuse to refund my money. They do not communicate with customers at all. I will share my opinion in all of my social media accounts to alert others to their noon-customer friendly business.”

“I would recommend to anyone who could afford to pay a high price for high quality work.”

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“After another company’s mess installing a toilet bowl, an Abacus plumber professionally took over the job and now I have a working Tojo. That was over a year ago. But the price was still a bit expensive.”

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“Every time I’ve used your service I’ve been pleased. Your prices are appropriate and the servicemen are well trained and knowledge.”

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“Someone was going to do a follow up visit”

“Quick and professional and very clean work.”

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“Showed up on time and promptly and efficiently completed plumbing repairs.”

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“Austin has a lot of companies that I have used in the past. ABACUS is the only one that has bent over backwards to service me with fair pricing, quick service and professional personnel.”

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“Abacus was prompt and found the source of the issue quickly. I received two quotes, one for just fixing the problem and a second for replacing the full length of pipe with PEX tubing. Both felt overpriced, but given the urgency of the issue (water main line burst), we were happy to have the work done right the first time. The contractor was incredibly polite and respectful as he walked me through what may have caused the issue and let me get pictures for future reference. I would use them again for an emergency but would get a second quote for a less urgent issue.”

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“I’m not allowing them back into my home, for any reason, even though my service calls have been pre-paid. They’ll try to sell me something I don’t need. I don’t care to deal with unscrupulous companies.”

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“They changed the water heater, it was supposed to be better, but it's not right.”

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“I have had a lot of trouble with the AC in my home for 15 years. I have had it replaced for the third time now. This is finally the way the AC is supposed to work. They did a very professional job. They left everything clean upon leaving. I wouldn't want to go with anyone else now. I have had trouble with several HVAC companies. This is the first one I am overly satisfied with in all aspects.”

“They were very efficient, on time and very customer friendly.”

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“I wasn't satisfied with the overall result.”

“Always professional and friendly, always do quallity work.”

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“Yes, we recommend Abacus to all our friends & family.”

“Not only were they professional, punctual and clean, they were also kind and thoughtful in squeezing me in when I had an emergency.”

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“Absolutely not likely to recommend.”

“I have a service contract with Abacus for electrical as well as plumbing. I had requested a service call but no one came out”

“Abacus employees are always professional and knowledgeable. I have been very happy with their work!”

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“I appreciate the service, but I dislike unnecessary recommendations.”

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“They have done a very good job for me.”

“They were very thorough.”

“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”

“They were very professional and timely. Their quality of work is a plus.”

“They are very knowledgeable and provided different options.”

“Abacus Plumbing, Air Conditioning & Electrical is a great service and they have great communication.”

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“They are too expensive.”

“It took them a month to complete my project. I was told it would take 6 days. It took them longer than expected for them to install a new master shower. I was not pleased.”

“Outstanding company.”

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