Winters Home Services
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Winters Home Services has received 4.6 out of 5 stars based on 117 customer surveys conducted through Our Research Partners.
5
97
4
4
3
5
2
6
1
5
7th year as a Best Pick Call
"What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of 'fixing it right, right away, today.'"

Tim Flynn | President
Company Information
Services Offered
Winters Home Services provides drain cleaning as well as sewer repair and replacement. In addition to camera inspections, the company performs pipe excavation, root removal, jetting, and rodding services. Winters Home Services also works on heating, cooling, and air quality control products.
Services Not Offered
The company does not perform work on septic tanks.
Warranty
Winters Home Services offers various warranties on parts and labor as well as a variety of maintenance plans for all clients.
Company History
The local company was founded in 1995.
Employee Information
Employees must meet the company's professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to service.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
108 School Street
Watertown, MA 02472
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#3105

Compiled Score:

Winters Home Services has received 4.6 out of 5 stars based on 117 customer surveys conducted through Our Research Partners.
5
97
4
4
3
5
2
6
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
07/27/2021

“The guy was courteous and instructed what we needed to do in the future for the plumbing to prevent additional cost.”

Review by
07/27/2021

No review comments provided

Review by
07/27/2021

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Review by
07/27/2021

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Review by
07/14/2021

“Work was not finished, siding is falling off house, used wrong material, skipped some agreed work”

Review by
07/06/2021

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07/06/2021

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07/06/2021

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07/06/2021

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07/06/2021

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07/06/2021

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07/05/2021

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07/05/2021

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07/05/2021

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07/05/2021

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07/05/2021

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Review by
07/05/2021

“They know their business and they are honest.”

Review by
07/05/2021

“The company was easy to work with! They were also transparent with what needed to be done and very upfront!”

Review by
07/05/2021

“I have already recommended them to a friend.”

Review by
07/05/2021

“They are always reliable and have fast service.”

Review by
07/01/2021

No review comments provided

Review by
06/30/2021

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Review by
06/29/2021

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06/29/2021

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Review by
06/29/2021

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Review by
06/29/2021

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Review by
06/29/2021

“Brian was proffesional and knowledgable”

Review by
06/29/2021

“Overpriced, not very competent. Charges were not detailed. Charged for 'turning the water heater on and off', said he had to 'bleed the line'. As he was leaving he asked me to turn on the hot water to let the air out. Really??!?!”

Review by
06/22/2021

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Review by
06/20/2021

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Review by
06/20/2021

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Review by
06/20/2021

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Review by
06/20/2021

“Absolutely. They are open, plain spoken and focused on fixing any/all”

Review by
06/20/2021

“Brian always exceeds my expectations. He does the job with excellence, going above and beyond—he doesn’t settle for “good enough”. He deserves 6 stars!”

Review by
06/19/2021

“I have always recommended Winters whenever I'm asked by a friend or neighbor.”

Review by
06/19/2021

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Review by
06/18/2021

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Review by
06/18/2021

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Review by
06/18/2021

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Review by
06/18/2021

“Courteous efficient and proficient service !”

Review by
06/18/2021

“My water heater needed to be replacement and Winters Home Services did a great job. James "Jamie" Jones was the person who replaced the water heater and he did an extraordinary job. He coordinated everything for delivery of the water heater and also had to do some creative maneuvering around the boiler to accommodate the new water heater. Outstanding job.”

Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

“Overcharge, unfriendly service guy”

Review by
03/01/2021

No review comments provided

Review by
01/10/2021

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Review by
11/24/2020

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Review by
11/23/2020

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Review by
11/23/2020

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Review by
11/23/2020

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Review by
11/17/2020

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Review by
11/17/2020

“Communication between employee and home office need improvement.”

Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

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11/16/2020

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Review by
11/16/2020

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11/16/2020

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11/16/2020

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Review by
11/16/2020

“I would recommend”

Review by
11/10/2020

“I was very pleased with how quickly they performed the service and how well they explained what they were doing. The price was also better than other quotes I received for the same work.”

Review by
11/10/2020

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11/10/2020

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11/10/2020

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11/10/2020

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11/10/2020

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11/10/2020

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11/10/2020

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11/10/2020

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Review by
11/10/2020

“The service provided by Winters Home Services was fine, but I believe they were overpriced for the area. I would only use Winters Home Services in an emergency situation.”

Review by
11/10/2020

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11/10/2020

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Review by
11/10/2020

“Winter Home Services had to return to my home three times to fix my toilet as well as the garbage disposal was not installed correctly and the faucet drips.”

Review by
11/06/2020

“I would recommend Winters Home Services to a friend because the contractors are always professional and do a great job.”

Review by
11/06/2020

“Winters Home Services provided fast service.”

Review by
11/06/2020

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11/06/2020

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11/06/2020

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Review by
11/05/2020

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11/05/2020

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11/05/2020

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11/05/2020

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11/05/2020

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Review by
11/05/2020

“ALways courteous and capable staff .. always follow up ...adhere to precautions at all times.”

Review by
11/05/2020

“We have now used Winters for plumbing and a boiler replacement and think they're excellent. We would recommend them to family and friends and anyone reading this review. I appreciate their advice on avenues to take and never feel that they're trying to up sell me. They are knowledgeable, professional, and reliable.”

Review by
11/05/2020

No review comments provided

Review by
05/02/2020

“The boiler's working again, but I need to call Winters to remind them to finish the job! See below.”

Review by
03/31/2020

“They did a great job and worth the money.”

Review by
03/21/2020

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Review by
03/16/2020

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Review by
03/16/2020

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Review by
03/13/2020

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03/13/2020

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Review by
03/09/2020

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03/09/2020

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03/09/2020

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Review by
03/09/2020

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Review by
03/09/2020

No review comments provided

Review by
03/05/2020

No review comments provided

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