Winters Home Services
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 359 Surveys
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Compiled Score: star star star star star
Winters Home Services has received 5 out of 5 stars (A-rating) based on 359 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"What sets our company apart is our delivery of consistent, world-class service. We are believers in continuous improvement for the betterment of our customers. We promise to fulfill the needs of every customer with a sense of urgency, aiming for the gold standard of 'fixing it right, right away—today.'"

Tim Flynn | President
Company Information
Services Offered
Winters Home Services provides drain cleaning as well as sewer repair and replacement. In addition to camera inspections, the company performs pipe excavation, root removal, jetting, and rodding services. Winters Home Services also works on heating, cooling, and air quality control products.
Services Not Offered
The company does not perform work on septic tanks.
Winters Home Services offers various warranties on parts and labor as well as a variety of maintenance plans for all clients.
Company History
The local company was founded in 1995.
Employee Information
Employees must meet the company's professional qualifications in addition to undergoing background checks and drug testing. Technicians arrive in uniforms and marked vehicles, and homeowners are sent a bio and photo prior to service.
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

“It was an excellent experience.”

“Winters did a great job; we're very happy. We had a clogged drain, and they fixed it. They did a good job, and they're very professional. I'd say they're an A+ all around.”

“They're reliable. They've replaced an outside water main, and they fixed a toilet, an outside shutoff valve, and a leaky sewer pipe. I've used them for 15 years, and they show up when they say they're going to show up, they answer any questions, and they answer the phone. I'd give them an A+.”

“I've used them for ten years, and their customer service is superior. Recently, they cleared out a drain. They come right away, they're reliable, and they get the job done. I'd give them an A.”

“The tech that came out from Winters was great. He did a checkup for me. I was very happy with them. They're an A.”

“They were prompt in terms of coming over and in scheduling. I'd grade my experience an A+.”

“I had a couple of plumbers. They opened my drains. It was a very positive experience. I would give Winters an A.”

“Winters did work for me a while ago. I moved down to North Carolina about four months ago. I'd say I have no complaints. I'd recommend them.”

“There was nothing in particular I liked about them. I'd grade them an A.”

“It was an excellent experience. I have no complaints.”

“Winters started work for me a couple of days ago. They're working through a sub-contractor. I have no complaints.”

“It was a pretty good experience. It was an A.”

“Winters was excellent. They came very reasonably. We ran into trouble trying to get them into the unit they needed to get into in order to do the repairs they were doing. They kept, really, a wonderful frame of mind about constantly rescheduling. Their communication and their service were really excellent. I'd grade them an A.”

“It was very good. They had a difficult job, and they did a good job on it. They kept at it, and they took care of the problem. They cleaned a pipe. They'd get an A.”

“It was pretty good. They cleaned the drain. My landlord picked them. If a friend or neighbor asked about the company, I would recommend them. They deserve an A.”

“They recommended a really good drain layer. I'd give them an A.”

“I liked the response time. It was a leaking drain. I used to get services through a different company that was taken over by Winters Home Services. I'd grade them an A.”

“Winters Home Services has done work for me in the past. Everybody that's been doing work for me over the past year, I've been satisfied with. The sewer was backing up into the downstairs basement bathtub. They did good work, so an A is a good grade for them.”

“They were prompt and did the job well. They were good. In the fall, they fixed a drain and garbage disposal for me. The customer service was very good. I never had any issues or had to call them back for anything. I'd give them an A.”

“They helped me with a sewer drain and pipe. I'd rate them as an A.”

“They were very responsive, they made sure the job was done right, and they arranged for other contractors to come in. They were doing my main sewer line. I would recommend them if a friend or neighbor asked about the company. I'd grade them an A.”

“They were great. They came out and were very professional. They came out very quickly and helped us with an issue that we were having. They made suggestions for some products that helped us with all of it. It was sewer/drain work. I'd give them an A.”

“It was efficient work, and they did the job. All was well. It was Thanksgiving, and they came out on Thanksgiving Day. We had a backed-up dishwasher and pipe. They cleared it and fixed the pipe and the drainage. I'd definitely give them an A.”

“They were the only ones that could solve my problem. They came and cleaned out drains that no one could do, didn't do, or missed. They found a couple of problems and cleaned them out. If a friend or neighbor asked about the company, I would be positive. I'd grade them an A.”

“They were prompt. We had an issue with our drain. Most people weren't available, but they could get there right away. I would recommend them to others if they asked. I have not had any problems with the drain since then. They get an A.”

“They arrived promptly and did the job. They did some sewer and drain work. I would recommend them. I'd give them an A.”

“It was good service. I think they fixed the drainpipes. I would recommend them to a friend or neighbor if they asked. I'd rate them as an A.”

“They were pretty good. They cleaned out a clog in the drainage system. The customer service was good.”

“The customer service was good. I had an issue with the drain, and they diagnosed the problem. It was a positive experience. They're an A company.”

“They came on time, charged what they said they were going to charge, and fixed the problem. They cleaned the drain line. They get an A.”

“He was just a nice guy. He showed me how to do some of the work on my own in the future. It was a basic, easy fix. They just unclogged two drains.”

“The technicians were good. They did a clean job, showed up on time, and that sort of thing. They installed a sump pump. I chose them over a different company because they seemed to have a good reputation in the area. I'd give them an A.”

“They did work for me. They were very responsive and knowledgeable. I'd grade them as an A.”

“The gentleman came and just checked it out. The guy was very nice. He checked it out, told me everything was OK, and then off he went. I'd call him back if I had any trouble. They earned an A.”

“I just used them one time. I'd give them an A.”

“They came back for a follow-up on some work that I wasn't satisfied with, and they fixed it right away, so I was happy with that. They fixed some plumbing issues I had with drains. If a friend or neighbor asked about the company, I would recommend them. At first, I was not satisfied, but then they fixed it. I'd give them an A.”

“Winters Home Services was awesome and fantastic. I liked everything about them. They replaced our external sewer line, and the customer service was great. I never had any issues or had to call them back. They are a great, A+ company.”

“Winters Home Services is great. We love them, and we will always use them. They do everything here, and they never mess up or make mistakes. They've fixed the plumbing, unclogged drains, and replaced the toilet. They have done major work, and they'll do more because it's a very old building. I'd give them an A because they're great. We wouldn't call anyone else.”

“Winters Home Services did a good job. Their follow-through and their responsiveness were superior. They had to replace a sewage pump, and they earned an A grade.”

“They get the highest possible rating. They did a great job.”

“Winters Home Services was terrific. They came out in the middle of a blizzard to fix our heat, and they fixed it. They've also done plumbing, drain, and sewer work. They've earned an A grade.”

“Winters Home Services did a very good job for me. When you call them for a job, they really do their best. I think they were clean. The person I dealt with gave me good advice and all that customer service stuff. It was very good. They replaced an injector pump, and I'd give them an A.”

“It was an excellent installation, and the product works great. They're very prompt if I ever need service. I would give them an A rating.”

“They were efficient. I had a really quick job I needed to do, and I was a little skeptical, but they came in and did exactly what was asked. They cleaned out one of my drains because it was clogged. I didn't have to call them back for issues after the work was done. I would refer them, and I'd give them an A+.”

“I had a clogged drain, and when I called Winters Home Services, I got a call back right away. They set up an appointment, and he was at my front door five minutes early. He explained to me what had to be done. He came around the back and put drop cloths down. He went up into the ceiling, opened the pipes, and ran a snake through. I went to move furniture and stuff out of his way, and he said he would move it for me. He was very professional and very polite. He went back out to the truck and got a bigger snake. He said, 'I want to make sure I go all the way to the main and clean that all out well so that you don't have future problems.' When he was done, he cleaned everything up; you wouldn't have known I had anyone in the house—A+.”

“They showed up when they were supposed to and explained what was going on. They snaked my drain, and the customer service was good. If someone asked about the company, I would say they were good and did the job that they were supposed to do. I'd give them an A+.”

“They replaced a pipe for me when I had a bathroom clog upstairs, and they did a good job. They earned an A+ grade. I needed them very badly, so they came the next day and did it for me.”

“They were on time. The guy knew what he was talking about, he was very polite, and he did good work—the usual stuff that you can expect. There was a sewage problem; it was clogged. They're an A.”

“The service was good. The guy who came was quick and professional. My sink was clogged; he snaked it, cleaned it, and made it drain. I would recommend them, and if I have a problem again, I will call them quickly. I'd give them an A.”

“Winters Home Services was great. They came over and unclogged my sink, which was the problem. The guy was clean and quick, and he did a great job. We were very satisfied and happy. He also unclogged a basement drain. I would rate them as an A.”