MillTown Plumbing, Heating, Cooling and Electrical
Drain/Sewer Cleaning & Repair
Hours of Operation
Business Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
Company Details
Services Offered
- Camera Inspection
- Clog Removal
- Drain Cleaning Services
- Drain Repair Services
- Drain Replacement
- Excavation Services
- Hydro-Jetting
- Repiping Services
- Root Removal
- Sewer Repair Services
- Sewer Replacement
- Water Filtration
Services Not Offered
Minimum Job
Not specified
Warranty
- 1-year parts and labor warranty
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Certified Mass Save Heat Pump Installer
Customer Benefits
Satisfaction Guarantee
About this company
"We're committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe."
— Fred Webster, Jr., Owner
License
2255
Ratings & Reviews
Compiled Score:
MillTown Plumbing, Heating, Cooling and Electrical has received 4.8 out of 5 stars based on 1691 customer reviews. Learn about Our Research Process.
Eddie Arias
4 months ago
UPDATE: I was blown away by how quickly this was handled. Fred, the owner, called me first thing the very next morning and couldn’t have been nicer super down to earth, easy to talk to, and truly understanding. He immediately sent out his senior plumber to take care of everything I wanted addressed, and the work was outstanding. Between Fred’s personal attention and the excellent quality of the work, this was an all around fantastic experience. I couldn’t be happier with how the tankless hot water system turned out. Highly recommend them, thank you Fred and team. We had our HVAC and tankless unit installed by MillTown in 2020 as part of a hydronic heating system. A month ago, the commercial‑grade tank they installed failed. Rheem covered the tank under warranty, but MillTown charged $5,800 for the replacement — which was essentially a retrofit with minimal changes. After reviewing the work, it was clear the job should have been closer to $3,000 based on industry standards and actual scope. Unfortunately, the workmanship was disappointing. The system was left in a condition that doesn’t reflect professional standards — including a drain valve positioned against another pipe, making it impossible to drain the system properly. I provided photos and a detailed email to MillTown expressing these concerns. Their response was that there “wasn’t much to do,” and they offered only a $500 credit toward a future service. Given the excessive pricing and the quality of work, a credit for a future service wasn’t a reasonable solution, and I declined it. Another concern: their website offers no way to contact the owner or any managers directly. For a company that presents itself as family‑run, that lack of transparency says a lot. Overall, the experience was frustrating — from the high cost to the poor workmanship to the dismissive response. Based on this, I cannot recommend MillTown for plumbing or HVAC services.pics show 2 of new tank and 1 of original can see drain valve on pipe !!
Gregg Pomerleau
a month ago
Milltown answered the call immediately and was able to replace my water heater in record time. Pauric and Ed are masters of their trade. Very pleased with their work. Much appreciated. In addition, Josh installed a new electrical outlet for my Water Heater monitoring system in record time.
Crissy L. Olson
3 weeks ago
We had a great experience with MillTown. Our AC unit needed repairs, and their technician, Devin, worked for two days in sweltering heat to get everything fixed and running properly again. Devin was professional, hardworking, and dedicated to making sure the job was done right. He never seemed rushed despite the challenging conditions. I truly appreciate the outstanding service and commitment. Thank you, Devin and the entire MillTown team, for going above and beyond. I highly recommend MillTown for their professionalism and exceptional customer service!
Adrian Lucas
a month ago
From the sales (shout out Tyler) to the techs doing the job (Eric, Jared, and Mike) everything was really well explained, left clean and tidy, and made our family feeling very comfortable with the decision we made for our new heat pump. Highly recommend for the service and their great quality work!
Happycamper
2 weeks ago
I was super happy with Mill Town beginning with the first phone call and ending with the installation of a new Watts Intelli-Flow for my washer. Everyone was really nice and professional and kept me informed of when people were coming and how long it would take for the part to come in. I had a number of questions and Ed answered every one. Ask about their service plan that gives a discount to services. I thought it was a great deal! I will only use them going forward for HVAC, Electrical and Plumbing. If I could give a 10, I would. Thank you so much for a wonderful serve experience. Highly recommend!
Service Area
MillTown Plumbing, Heating, Cooling and Electrical serves 60 cities in the Boston area.
Loading map...
Cities Served
MillTown Plumbing, Heating, Cooling and Electrical FAQ
Services
Hours of Operation
Business Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
Request a Quote
Fill out this form and MillTown Plumbing, Heating, Cooling and Electrical will contact you.