Cranney Home Services
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cranney Home Services has received 4.5 out of 5 stars based on 171 customer surveys conducted through Our Research Partners.
5
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9
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4
6th year as a Best Pick Call
"It's a simple philosophy: exceed the customer's expectations at a fair price. We are a full-service heating, cooling, electrical, and plumbing company. Our trained and certified team of professionals is committed to keeping your home safe, comfortable, and efficient and making your lives easier as homeowners."

Brian Cranney | President & Founder
Company Information
Services Offered
Cranney Home Services offers residential drain and sewer cleaning services, including hydro-jetting, snaking, root removal, and camera inspection. The company also offers leak detection and repair, pipe and valve repair, 24/7 emergency service, and full plumbing services.
Warranty
Cranney Home Services offers three-year parts-and-labor warranties on all work performed.
Company History
The family-owned company began servicing Boston's North Shore in 1985.
Distinctions
Cranney Home Services was a Best of The Salem News award winner in 2020.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company states that it donates $1,000 a month to local nonprofit groups.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
24 Water Street
Danvers, MA 01923
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2666

Compiled Score:

Cranney Home Services has received 4.5 out of 5 stars based on 171 customer surveys conducted through Our Research Partners.
5
125
4
19
3
14
2
9
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/14/2022

“Great experience- one time use. My last name is spelled incorrectly - should be Kiely”

Review by
06/14/2022

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06/14/2022

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06/14/2022

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06/14/2022

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06/14/2022

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06/14/2022

“I would recommend for emergency service, but too expensive for normal service.”

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06/14/2022

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06/14/2022

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06/14/2022

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06/14/2022

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Review by
06/14/2022

“I have been happy with the results for every job I have done with them. They were on time. Everything has gone really well.”

Review by
06/14/2022

“They are an efficient company. They keep their appointments scheduled on time and do great work.”

Review by
06/14/2022

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Review by
06/14/2022

“Excellent quality work, but very expensive. We also had several instances where our appointments were cancelled/rescheduled which was frustrating.”

Review by
06/14/2022

“Honestly I had plumbing work done and electrical and both were not great experiences. The plumber destroyed my new shower surround and the electrician never followed up on a piece that he needed to order”

Review by
06/13/2022

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06/13/2022

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Review by
06/13/2022

“They gave wonderful service, and it's a wonderful company. They have great technicians.”

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06/13/2022

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06/13/2022

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06/13/2022

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Review by
06/13/2022

“They can't give an accurate time frame for the day of service.”

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06/13/2022

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06/13/2022

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Review by
06/13/2022

“They are extremely prompt, professional, and reasonable.”

Review by
06/13/2022

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Review by
06/12/2022

“Always on time and we’ll-prepared. Maybe a bit more expensive than others but worth it.”

Review by
06/10/2022

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06/10/2022

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Review by
06/10/2022

“Cranney Home Services is a great company.”

Review by
06/09/2022

“Excellent quality service.”

Review by
06/09/2022

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Review by
06/09/2022

“The technicians were thorough, neat and work done in a timely manner! I will highly recommend Cranney and use them the next time I need service!”

Review by
06/09/2022

“I always use Cranney for heat & a/c. This was first time for plumbing. Not only are the techs knowledgeable & professional but they found the source if a water stain that has been a problem for about ayear! Even got new roof that did stop issue.”

Review by
06/09/2022

“Cranney has been an excellent service for us. From finding a bad smell in our bathroom that turned out to be a dead animal in our eave to cleaning out our radiators and redoing some hot water piping, they have been professional, courteous, prompt, and done an amazing job.”

Review by
06/09/2022

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06/09/2022

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06/09/2022

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Review by
06/09/2022

“The prices they charge are literally two to three times what other reputable contractors charge. It is very obvious that the technicians are commissioned employees.”

Review by
06/09/2022

“I’ve recommended Cranney, but most people think they’re too expensive for miscellaneous electrical & plumbing work.”

Review by
06/09/2022

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06/09/2022

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06/09/2022

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Review by
06/09/2022

“Small jobs I'm sure they're fine.”

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06/09/2022

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06/09/2022

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Review by
10/31/2021

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Review by
10/22/2021

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Review by
10/19/2021

“Cranney Home Services communicates well, is professional and does the jobs well.”

Review by
10/19/2021

“Cranney Home Services provides great service.”

Review by
10/19/2021

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10/19/2021

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10/19/2021

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Review by
10/12/2021

“Professional and knowledgeable”

Review by
10/07/2021

“Every time I have needed them they answer the bell. No excuses, they show up.”

Review by
10/07/2021

“They are swift to respond and are high-quality contractors. They stand behind their work.”

Review by
10/07/2021

“Very professionally ran service. They have very good computer systems to manage the whole process.”

Review by
10/07/2021

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10/07/2021

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Review by
10/07/2021

“They were very expensive.”

Review by
10/03/2021

“Just keep up the good work!”

Review by
09/30/2021

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09/30/2021

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09/30/2021

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09/30/2021

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09/30/2021

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09/29/2021

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09/03/2021

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09/02/2021

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Review by
09/02/2021

“They are professional and have been taking care of me for 5 years. They are always there to help me out.”

Review by
09/02/2021

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09/02/2021

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09/02/2021

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Review by
09/02/2021

“Extremely responsive, very timely and great people to work with.”

Review by
09/02/2021

“Overall, I am happy with their services. Some services are a little pricey.”

Review by
09/02/2021

“It is extremely over priced.”

Review by
09/02/2021

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Review by
08/31/2021

“I would not recommend unless it was an emergency. The cost was significant and the job was not well done. The caulk around the sink is crumbling, the caulk around the tub spout is uneven, if I wanted it to look that way, I could have done it myself. The person who came was not prepared for the job to be done, the appropriate parts were not on his truck. A Symmons trim kit was installed, but it is not the correct tub spout as the diverter is on the wall as expected, but also on the spout which does nothing. I did respond to the initial survey they sent, not quite as harshly as this but no one ever reached out. Perhaps I should have done a Google review.”

Review by
08/29/2021

“Pleasant, competent technicians that always go the extra mile.”

Review by
08/29/2021

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08/29/2021

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08/24/2021

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08/24/2021

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08/23/2021

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08/22/2021

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08/22/2021

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08/22/2021

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08/22/2021

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08/20/2021

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Review by
08/18/2021

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08/18/2021

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Review by
08/17/2021

“Annual review of HVAC system and, separately, plumbing system”

Review by
08/17/2021

“I already have.”

Review by
08/17/2021

“They are very responsive and the work is always well done.”

Review by
08/17/2021

“They were prompt and courteous.”

Review by
08/17/2021

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08/17/2021

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Review by
08/17/2021

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Review by
08/17/2021

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