“The cleanliness exceeded my expectations.”

“Sundecks, Inc. exceeded our expectations with the design. Great contractors! Out of three contractors, Sundecks was the best!”

“The dedication to the construction. It happened during a period where we received an awful lot of rain while they were trying to do foundation work. They came during a windstorm to secure a door to make sure it wouldn't get damaged during the storm, so the”

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“All of the staff was wonderful from design to completion”

“The whole team was very good. Ray was very customer service oriented.”

“I would recognize both crew members for exceptional service.”

“All areas exceeded our expectations.”

“The design and estimate process was done well. David Sams was prompt with setting up an appointment and getting an estimate to us and was very informative and helpful in the design process. As stated above George Romero was excellent.”

“The design work, to maximize the space in the yard, an extension for a grill outside the screens, making the stairs less intrusive and cheaper to build, get the look I wanted with the wood ceiling and composite floor were really first rate. I spoke with Dave Sams more than 6 years before we finally started the project, but he worked through all of the issues that he raised when we first spoke perfectly.”

“Our foreman, Ricardo and his team, were great to work with. They did a great job and communicated with us through out the entire job.”

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“All the people I interacted with were professional and very prompt to answer my questions.”

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“The salesman/designer, Rick, was easy to work with. His listened to our concerns and explained the products and process very well. The two gentlemen who constructed our deck were pleasant, communicative and very efficient.”

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“The work is generally very good and they are responsive when something needs improving. The work crews are friendly and clean up well as the work progresses. They have built two screened porches and one deck for us (in different houses!). I would recommend them and happily use them again.”

“I liked the quality of the work. They built a deck. Overall, I'd give them an A-.”

“They were just honest, and they kept to the schedule. I'd say A+. There was nothing wrong with it. I had no complaints at all.”

“We were able to get our needs met. They didn't do anything besides deck maintenance for me. I'd give them an A+.”

“They built our porch. The experience was very positive. They do beautiful work. Overall, I'd give them an A+.”

“They did a superb job. I would highly recommend them to anybody. Excellent work. No problems.”

“I liked that they were responsive. They built a deck for me. I'd give them a B.”

“They just delivered on their work. They built a deck. I'd give them an A.”

“The final product I was happy with. The front office was great, like the people I talked to in the office and the guy who set up the plan and everything, but I didn't like the crew that was on site. They were reasonable enough, but they were kind of sloppy. They used my hose and they left it in the mud pit. They left the tools all over the yard. I told them, ‘Hey, I got a sprinkler system. You should try to avoid it.’ He said, ‘Well, I can dig wherever there's not a line from the electrical company.’ I go, ‘I know, but you should be careful where you're doing because there's a sprinkler system right there.’ On the very first day, they hit the sprinkler system. They said they fixed it, but I had the sprinkler company out and fix it. They helped reimburse me for that, but it was sort of painful to process. It's not like it could have just been handed off. I don't want to stir the pot, but it’s tough for me to endorse them. The process was painful once the crew arrived. The foreman was kind of a crook. He didn't have good skills and the crew couldn't speak English, but the guy who designed with me, we went through. We talked about things. He did several reiterations. He was a good communicator about what was going on and building everything, so that was really great. I'd give them a B-.”

“Basically, the fact that the project manager wouldn't always communicate. The project manager wasn't always on the jobsite. More importantly, the fact that people that were building the deck weren't necessarily aware of certain type of code violations. The people who were building the deck had told me about that. They might have had some problems. I'm not saying necessarily it's the project manager's fault, but perhaps those who were on the job building the deck should have been a little more knowledgeable about what I wanted done. They were not necessarily up to the code standards, and they did not communicate that. I almost had an issue with the deck not passing inspections because of that. They were building a deck for me. I'd give them a straight C.”

“They just did a very screened in porch in a quick amount of time. The speed in which it was completed was pretty good. It was basically a deck and screened in porch. The only issue I had was that we had some screened in doors that were not what they built. It was just an off-brand product and I was having a lot of issues with those. It took a while to get that fixed. I'd give them an A- overall. Some of the accessories were good with a few issues. The doors were kind of an issue. It took a while to get them changed out. The actual screened in porch was really, really good. They were very punctual for that. The actual building of the deck was awesome. Their cleanliness was good.”

“They put in two new posts. They put in my balcony about eight years ago I guess. The posts got rotten at the bottom in the dirt, so they replaced the two. I call them posts. They did that during the winter because they said it was slow at that time, and I just had them painted. They're fine. They said my balcony was in good condition. I didn't need to replace it or anything. We had painted it, but they did put in new posts. They were rotting at the bottom because of the dirt and the water that surrounded it. They did excellent work with no problems for me. If I had to do it over again, I would hire nobody but Sundecks.”

“It was generally positive. They did decent enough work at a decent price. Doesn't mean I don't have any complaints about them though. They built a deck. I'd give them a B-. In the customer service realm, they need better communication. In general, better communication between the office and the workers and then the office and the customer. The salesman I used had a habit of blaming me when something went wrong. Consequently, I haven't used them even though I have other projects to do. The salesman was David.”

“In the end, they made it right, but they miss-built the deck. They had to take it apart and put it back together. We had to point out deficiencies that were, in our minds, clearly improper. It delayed the process. At the end of the day, we didn't have to go to court. We didn't have to threaten not to pay. They rebuilt the deck and made it right. It was a little bit drawn out and frustrating, but in the end we're satisfied with the product we received. They only built the deck. I'd give them a B-.”

“They had a good selection of materials. I wanted something very specific for my deck. I consulted other deck installers who didn't happen to have the specific materials I was looking for and the style, but they did. That was nice. They did the deck and ran the permits, and they did the interface with the city of Alexandria, which I certainly appreciated. I'd give them an A.”

“I found the salesman who worked with me in the beginning, to be probably the most knowledgeable of all the different people I interviewed in trying to choose someone. I was really impressed with him. The guy that actually built the deck was just really, really good. So, no complaints. They just did deck building. I'd give them an A.”

“They did a regular PVC deck. It was a new one. There wasn't anything negative about the experience. They did everything on time and didn't mess up anything. They were very nice, right from the design service guy to the workers. We had no complaints. I'd give them an A.”

“It was very positive. We had them tear out the old deck and put in a replacement deck that was larger. They were easy to work with. The folks that actually did the work were very responsive. You could interact with them easily. I had good choices on trying to get to the price point, where we wanted it to be for what we paid for. It was good design options and so very easy interaction all the way around. I'd give them an A+. I already have recommended them.”

“Sundecks was very good, very professional. They built a pressure treated deck for us with a tract cap on the top. The aluminum rails are in-between instead of wood. The fact that their salesperson, Rick Ward, actually came out twice to work on the design with us. He laid everything out, and helped us come up with better ideas than we would have done ourselves. They were just very responsive. The team of guys that came to build it were very considerate and respectful of the property. They didn't leave trash around. The company, overall, was extremely respectful of our property and making sure that everything was done properly. I would give them an A. I've already recommended them.”

“They built a deck for me. It was a good quality deck. The guys that were out here were professional. We had a hiccup initially, in terms of scheduling. They essentially came out to start the job, when I wasn't quite ready. We didn't agree to a date and they just showed up one day. On the paperwork, they didn't document my phone number correctly. So, they were calling somebody else and leaving messages for somebody else. They just showed up without any confirmation anyway, even without hearing back from that particular person. Aside from that little thing, it was a positive situation. Everything else was good. I'd say they were an A.”

“I've tried to get them to contact me again because I want them to do some additional work. They put a new deck in. I actually had an old deck and they replaced it with a new deck. I thought that they did a really good job. Their prices were quite reasonable. The guy knew his materials really well, a lot better than anyone else that I'd gotten an estimate from. They did a really good job and that's really kind of important. I'd give them an A.”

“It was an absolutely positive experience. They were great. They came and did the work in a timely manner. They explained everything. Their price was good. They were friendly. The work is of the highest quality. They built a deck. I'd give them an A+. I’ve already recommended them to someone.”

“Overall, it was a positive experience. I’d give them a B overall. They were responsive. They came to work every day, but it just took a long time. They were punctual. The project took way too long. It actually took about three or four weeks longer than it was supposed to. That’s my big gripe. It just took too long.”

“We sold the house, and the people have been praising the professional work they did with our deck. There was some delay at the beginning, but overall, the final quality was really good. I would recommend them.”

“I wouldn’t give them a 1 because there was some disconnect between the salesman and the guy that drew up the plans. There was a confusion. He quoted me for just the flooring, and when they came up here, if I hadn’t been home, the crew would have torn off the railing. They delivered the wood for the railing. Then, when I said that wasn’t what was quoted, he said it was. There was some miscommunication. I don’t know if he had too many contracts going or what. For my experience with the crew, I give the overall grade an A+, but for the salesman it would be a B-.”

“I would give my overall experience for the work they did this year an A.”

“I give my overall experience with the Sundecks an A+. They were great.”

“They were great. I’d give them a B+ or an A for my overall experience.”

“For the most part, I had a positive experience with them. I would give my overall experience a grade of B.”

“I’d give them an A+ for my overall experience with them. I’ve already recommended them to several people.”

“My experience with them was very positive. I’d give my overall experience an A+.”

“Their crew was fabulous. I’ve already recommended them. I’d give them an A+ for my overall experience .”

“I would give them an A for my overall experience with them.”

“I’d give them an A+ for my overall experience with them.”

“I’d give my overall experience an A+ with this company.”

“I’d give them an A for my overall experience with them.”

“I’d probably give my overall experience with them a B+.”

“I’d give them A+ for the overall experience with them.”

“I would give my overall experience with them a B.”

“I’d give them an A for my overall experience.”

“I would say my overall experience was an A.”

“Sundecks deserves A+ for the work they did.”

“They did great. They did excellent.”

“I had a positive experience.”

“I had a positive experience.”

“We had some repairs done to the deck when we put the house on the market, and it sold, so the buyers were very happy with how the deck looked. The original materials had some defects that showed up a few years after we had the deck first installed, but they handled the claim expeditiously, and they provided the new materials; everything worked fine. I was happy with the responsiveness of the company and how they accepted the new materials and installed them. I would give the company an A rating.”

“They listened to me, as far as my ideas and made them work and they were reliable. They remodeled my master bathroom. I used them for my deck. There are two companies in one, Post Remodelers and Builders did my bathroom last year and they're part of Sundecks or they're related. I would recommend them based on my experience and I would give them a B rating because some timing as far as my start, it was delayed and getting a hold of them sometimes.”

“I did want to talk to them to show them the deck because most of the boards started to split all around. They did a good job, but I did tell them that I put the seal on and they told me to buy the seal and put it on and I did that. But most of the boards are splitting. I don't know what's causing it. They installed a deck for me. My son found the company for me. They did do a good job. I would give them a B rating.”

“They did what they promised to do on budget and on time. They built a sundeck and they did some other work internally. They operate under one name, the Sundecks people just do sundecks. They also have another operation that does some home renovation which they did for us as well. Overall, they've done a really good job. I've had a little problem with one of their subcontractors but not with them. I would give them a B rating because I did have some problems with one of their subcontractors. I've recommended the company to other people.”

“I liked their craftsmanship, creativity, and willingness to work with the client. We had them make several changes to the deck, like putting a platform over the window instead of just putting a staircase straight through it, down to the ground. They were personable, professional people, they had a good selection of materials, and they were very patient as we went through all of their materials trying to figure out what would be the best alternative. We talked to a number of other vendors, but Sundecks had the widest selection of materials, and they had the willingness to work with us and point out particular features. They cleared things early on, and that was very helpful. Also we put windows in the basement, and we really didn't want to look out of our windows and see columns, so he was able to rearrange the columns so they would not be straight lines. They fixed it structurally as well. I would give the company an A+ rating for a great experience.”

“They told us that it would be done in two to three weeks and they finished in thirteen. There were many delays, I've rebuilt a kitchen so I understand delays. But they said they didn't need to order any siding and they did have to order new siding. The architect did numerous things wrong which caused the delays. They tore down our old deck and put up a screened in porch and a deck. We had a fabulous carpenter. The two people who actually did the work were fabulous. It was definitely not their fault that we had these delays and it turned out to be excellent quality so were very happy with that. I would give them a B rating because we did end up with a very good product, but there were few too many hassles along the way. I would recommend the company with reservations and I would just tell them which architect not to use because that's where the problem stemmed from.”

“They were very professional. They finished our deck, and the end product was very good. They're reliable, trustworthy, and fair. They built a deck for us. I would give the company an A rating.”

“They showed up when they said they were going to show up for the estimate. He did a good plan, he gave suggestions and they completed the work in the framework that they said it was going to be completed. It was done properly and it was a very competitive price. I would give the company an A rating.”

“They scheduled an appointment for an estimate quickly, and they got started within just a few weeks—even in the middle of the summer, when they're busiest. They built a deck, about 16 feet by 12 feet. It was just a plain rectangle—flat and not multilevel, with just three stairs off the side. The deck still looks great, and I haven't had to call them back. I would rate them an A.”

“Overall, I think their workmanship was very good, and they did the work well the first time. This is coming from someone who had a huge addition put on, which was a nightmare. This time, it was really nice to have someone come in and really do their job right the first time. I was very happy; I would hire them again if I needed them. They put in a screened-in porch, and they did electrical outlets and a fan right off the house. I would give them an A rating.”

“The person that did it took his time and paid attention to detail, and I think he did a really good job. I had confidence in him. They tore out an old white porch and put in a tongue-and-groove polyethylene front porch that needed pitch in it. I found out about the company through a referral from a masonry company. They get an A.”

“They were very thorough in the explanation that they provided. The quality of the deck installation was very good, given the weather elements and the time frame that it was installed in—they fought cold weather, freezing rain, and snow and finished it in two and a half days. I would give them an A+ rating.”

“They were here every day, they worked very quickly, and they were very neat and tidy. They were great at what they did. They were just wonderful. They built a deck for us and made it bigger; we had an existing deck, and they took it down and made it bigger. I would give the company an A rating.”

“They did a very excellent job of putting the pieces together and cutting the parts to fit the house. It was efficiently and carefully done. They built a deck with a walkway. I found them in Best Pick Reports. I would definitely give them an A grade.”

“Everything's fine. There was a complaint about one of the beams cracking, and they checked it out, and it was nonstructural, so it was no big deal. I would give them a good A rating because they did a good job.”

“We were very pleased with Sundecks. The work was done very promptly—even earlier than we thought we might have the project done. It was done on budget, and the people who gave us the estimate were very knowledgeable and very helpful in terms of making a decision about what kind of wood and what kind of stain to go with. The quality of the wood workmanship, so far, has been exceedingly good. Of course, we'll wait and see how it works when we go through a couple of seasons, but right now, we're delighted with the quality of the workmanship. They resurfaced the deck. I would give them an A rating for their excellent work. We hope it all holds up. Right now, we're thrilled.”

“The workers that came out here, they really just came in and got right to it and they worked really hard the whole time they were here and got it done kind of quickly. The craftsmanship of it was really very high quality. They tore down our old deck and put up a new deck and a gazebo. I think my husband was doing Internet searches to try to find some companies and he got some estimates, and for what they were offering they had the best price for what they were going to build for us. I would give them an A+ rating definitely.”

“The experience was great. They took the old deck down and built a new one. I would give them an A grade.”

“It was done in a timely manner, and I liked the quality of the work. They put a new deck on my home. I found them through a recommendation. I would give them an A rating.”

“They did a fabulous job. They were very, very good. I got their name from a neighbor.”

“It was OK. The work was for an old deck, and it was quick. I think they earned an A.”

“Sundecks did some work for me, and it was very fine. It was a very positive experience.”

“It was a really positive experience. Sundecks did a railing on a deck.”

“Sundecks built our deck really quick. We were definitely impressed. We got two estimates, and Sundecks had a better price. I would rate them as an A.”

“They refurbished one deck that they put in 15 or 20 years ago. They did what I wanted them to do, and it seemed to be in a timely manner. I was getting a house ready to sell, and my deck needed to be redone. They stayed on task and all that. I sold the house. It’s sold, done, and out of my life. I would give them an A+. They did what I wanted them to do, in the time I wanted them to do it in.”

“There was two parts to Sundecks. It was the deck people, and then there was the other thing that was the carpentry etcetera. The deck people, themselves, were not that great. The carpentry side was slow but pretty good. The workmanship was fine. The attitude was fine. If they had a problem, they were just a little slow. They did a great job, construction wise. They actually did a sun porch add on to the house. They added a whole room on the other side of the house. I first heard about them from the brother who did stone work and masonry. I would give them a B. They did a very good job of the carpentry. If they had a fault, it was that they are a family run operation and they were a little more slow in doing stuff than they might have been.”

“I thought the work was very professional, and I thought they were very attentive to my needs. Ashley, the young lady who actually worked the job, called me back if I called her. It took me a while to make the decision, but she was very attentive to my needs. It was straightforward. I had an existing wood deck, and it was pretty massive. Over the last several years, the wood had started to deteriorate, and I wanted to have it replaced. They worked with me, even though we kept adding things on. They brought some things to my attention, which was very helpful in making additional changes. Overall, I ended up having a lot more work done than I initially planned, but it wasn't like they reeled me in and sold me. I thought their suggestions were excellent and, in the long run, probably cost effective. I thought their final product was outstanding. Initially, I probably queried five or six companies. I left three messages for one of them, but they never called me back—that's not who I wanted working for me. I could tell a couple of other people wanted to sell me a whole new deck. That's not what I wanted to do, so I ruled them out. With a wood deck, you have to maintain it with like water sealant and all of that, so I was looking to replace the decking and eliminate the maintenance of it. Sundecks brought to my attention that I was still going to have maintain the railings. It was going to be a mess, trying to maintain the railings without screwing up the new decking, so we ended up having all new railings put in. I think they were really looking for a good final product for me. After the young saleswoman did her job, she brought out the building foreman. They gave me as much time as I needed because I wasn't 100 percent sure what I really wanted. I just knew I needed to make a change, and they really worked with me. I've worked with a lot of contractors, and half the time, they just want to sell you products and move onto the next job. These people were good. Every day that they said they would be there, they were there early, and they worked like dogs. I was very pleased. Honestly, in most categories, I would give them an A+. They weren't inexpensive, though. I thought I got a very good price, a very good deal, and a very good final product, but their pricing wasn't a discount. It was like going to an expensive car dealer and hoping you can buy one for half price, which is not going to happen. They did a very nice product, and they gave me references if I needed them. They showed me books of work they'd done and all of that. I would give them an A+ in almost every category—they get an A+ on service and quality—but maybe an A- on value.”

“They tore down the old deck and built a new one. I liked the guys who came and gave me an estimate, and I thought the guys doing the work were really efficient. I think we tried to find several people to give us an estimate. I would give them an A+.”

“They built a deck for me. They were there working when they should have been. I think I had an excellent experience with them, and they had samples. I would give them an A.”

“Sundecks built a screened-in porch and wraparound deck for us. I highly recommend them. They’re on time, professional, and very responsible, and they’re very detail-oriented and attentive. They’re A+.”

“We have known them for a long time, and we can't complain about the work they do. They put a deck on the back of our townhouse. I didn't have any issues with that deck. We do work for them, and that is why we chose them. I would say they’re an A+ company.”

“Sundecks did our screened-in porch. I liked everything from top to bottom, from planning to construction—everything. The quality of work was amazing, and the work looks amazing today. It’s the highest-quality thing in my house. I’d give them an A+.”

“They did a good job. They came earlier than they told us they were going to be able to, and they got it done in about two days. They were nice guys, they cleaned up, and they did the woodwork. We used the Best Picks to find them, and I would give them an A.”

“They were very professional. Sundecks replaced an existing deck with a brand-new deck. The customer service was very good, and they did exactly what they said they would do in a timely manner. The workers were very diligent. We were very pleased with their work—A+.”

“They probably did something for me 20 years ago, but my wife said that we’ve used them since then. Their price and workmanship made it a positive experience. They did the deck, and we didn't have any issues after it was done. We probably chose them because we had used them 20 years before hand. They deserve an A.”

“They did a great job, and we were really happy with it. The two guys who did the work had outstanding attention to detail. The guy we met with—the sales guy—did a nice job of designing and laying it out. Then, they did a great job executing the build. We were quite happy with it. I would give them an A+ grade.”

“They were prompt. They did what they said they were going to do—there were no surprises. They built a deck, and they did that in a timely fashion. I would use them again if I wanted additional work done. They cleaned up after their service, and they answered any questions or concerns I had. I would give them an A grade.”

“Everybody—the sales rep and the crew—was good. It was a very nice day. In 1980, my parents had a deck built by Sundecks. I think that is right about the time the company started. My familiarity with them goes back to when I was ten. I just remembered the name, and when I needed the deck built, I reached out to them. I would rate them as an A.”