“They met my expectations in describing the problem that they were going to solve and addressing any concerns that I had with the result of that solution.”

“I would like to recognize William and Donny for their exceptional service. They were fantastic!”

“The duration of project and communication were great.”

“Sundecks did an amazing job being very professional and getting the work done quickly. Their staff was respectful and I had a very good experience overall.”

“Ricardo, the lead job foreman, was outstanding. He was truly a great craftsman.”

“I would like to recognize the brothers that did the workmanship for their exceptional service.”

“Denis Baker did an exceptional job.”

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“This is the second time we have used their services and we are very happy. They were very profesional and did a great job.”

“Everyone from beginning to the end gets a 5. I am in the construction business and they were expectational in an industry that does not always deliver on construction, scheduling, and with the finished product.”

“I would like to recognize one of their subcontractors. His name is Jorge, for overcoming some significant difficulties that arose during the process of building the deck.”

“The workmanship was great. I am very happy with the final product.”

“They arrived early every morning and the work was excellent.”

“They did what I expected.”

“Rick Ward, SALES, very knowledgeable and helpful., Ronnie, Master Carpenter, and Pablo his assistant, excellent work ethic and excellent workmanship, above and beyond my expectations. Shannon Weinschenk, very helpful with paperwork, contracts, and POC for everyone..”

“They did quality work, plain and simple. They sent out one guy that worked very hard and he was very accommodating. He did great work.”

“I would like to recognize Dave Sams for his exceptional service. I can set it and forget it with him. I am a property manager with 140 properties. We use them quite a bit. He makes it easy for me as a property manager.”

“Jorge Romero was FANTASTIC.”

“Sundecks was great to work with. Rick came to the house, assessed, measured, and figured out how to address some of the challenges we faced in the small space we had. It was very important to me that everything be done with the proper county permits, even though the process is onerous. Sundecks was so supportive and helpful of this effort. And then the team that did the actual work was so meticulous, hard-working and careful. I LOVE my deck and the high-quality materials. It is an awesome addition to our home!”

“They have worked for me three times in the past. Their work was professional and scheduling was perfect every time.”

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“Dennis was very helpful. His recommendation to go 18 x 12 instead of 18 x 10 made a huge difference. You were right, Dennis!”

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“End result”

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“Of course our salesman, Rick Ward, was outstanding. When he retires, Sundecks will lose an outstanding employee. The two installers were exceptional and hardworking.”

“The quality of the Wolf decking is outstanding. We had two grates made to cover areas over our window wells. Ray and Dave were very cooperative with design and creation of these gratings - they are perfect! The old deck materials were picked up quickly. The entire operation was very efficient and professional!”

“Dave Sams was awesome. He took the time to answer all of my questions, showed me samples of materials, was very knowledgeable but didn't talk down to me. He sold me on Sundecks but I was extremely happy with the entire project and team.”

“I had a fantastic experience.”

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“The designer-architect Rick Ward did a very professional plan that looked great and met all our desires! Ray, the project manager was always available and following the progress and keeping us informed. Ricardo did excellent carpentry throughout the project and showed a lot of ingenuity in solving the many small problems that go with the trade.”

“They have good craftsmanship and the guy who did the work is very detail-oriented. He is very skillful and artistic. He made sure everything looked perfect.”

“Sundecks were pleasant to work with.”

“It was a small project, but they did a good job.”

“Sundecks, Inc. met or exceeded my expectations in all areas. They are very good.”

“They met your expectations.”

“I would like to recognize Ray and Ricardo.”

“Everyone at Sundecks, workers, inspectors etc. were wonderful - high praise for everyone involved but Remy did an outstanding job and was very easy to communicate with, and very prompt and efficient with all of his work. He was excellent.”

“Ray who was very responsive and kept the project on time!”

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“Ray, the project manager”

“Rick Ward and Ricardo and Ray”

“The whole team; Rick, Ray, Romy, Pablo and Shannon!”

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“Dave's designs were wonderful and I knew I was in very capable hands as he was very detailed with each step from following up with zoning, getting plans for septic line and making necessary revisions to get things just right”

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“Quality of workmanship was exceptional.”

“Every aspect of the job was exceptional.”

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“Crew was timely and professional They worked hard and did an excellent job”

“Very professional, beautiful results !”

“Ricardo was excellent. Added a beam to hang plants.”

“Great company to work with on ever level.”

“Ray Troutman and Shannon Weinschenk were both very responsive in all my requests and always solved my problems. David Sams did a great job helping me set up the project and understanding the details.”

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“The cleanliness exceeded my expectations.”

“Sundecks, Inc. exceeded our expectations with the design. Great contractors! Out of three contractors, Sundecks was the best!”

“The dedication to the construction. It happened during a period where we received an awful lot of rain while they were trying to do foundation work. They came during a windstorm to secure a door to make sure it wouldn't get damaged during the storm, so the”

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“All of the staff was wonderful from design to completion”

“The whole team was very good. Ray was very customer service oriented.”

“All areas exceeded our expectations.”

“I would recognize both crew members for exceptional service.”

“The design work, to maximize the space in the yard, an extension for a grill outside the screens, making the stairs less intrusive and cheaper to build, get the look I wanted with the wood ceiling and composite floor were really first rate. I spoke with Dave Sams more than 6 years before we finally started the project, but he worked through all of the issues that he raised when we first spoke perfectly.”

“The design and estimate process was done well. David Sams was prompt with setting up an appointment and getting an estimate to us and was very informative and helpful in the design process. As stated above George Romero was excellent.”

“Our foreman, Ricardo and his team, were great to work with. They did a great job and communicated with us through out the entire job.”

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“All the people I interacted with were professional and very prompt to answer my questions.”

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“The work is generally very good and they are responsive when something needs improving. The work crews are friendly and clean up well as the work progresses. They have built two screened porches and one deck for us (in different houses!). I would recommend them and happily use them again.”

“The salesman/designer, Rick, was easy to work with. His listened to our concerns and explained the products and process very well. The two gentlemen who constructed our deck were pleasant, communicative and very efficient.”

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“They just delivered on their work. They built a deck. I'd give them an A.”

“They were just honest, and they kept to the schedule. I'd say A+. There was nothing wrong with it. I had no complaints at all.”

“We were able to get our needs met. They didn't do anything besides deck maintenance for me. I'd give them an A+.”

“They built our porch. The experience was very positive. They do beautiful work. Overall, I'd give them an A+.”

“They did a superb job. I would highly recommend them to anybody. Excellent work. No problems.”

“I liked the quality of the work. They built a deck. Overall, I'd give them an A-.”

“They just did a very screened in porch in a quick amount of time. The speed in which it was completed was pretty good. It was basically a deck and screened in porch. The only issue I had was that we had some screened in doors that were not what they built. It was just an off-brand product and I was having a lot of issues with those. It took a while to get that fixed. I'd give them an A- overall. Some of the accessories were good with a few issues. The doors were kind of an issue. It took a while to get them changed out. The actual screened in porch was really, really good. They were very punctual for that. The actual building of the deck was awesome. Their cleanliness was good.”

“They put in two new posts. They put in my balcony about eight years ago I guess. The posts got rotten at the bottom in the dirt, so they replaced the two. I call them posts. They did that during the winter because they said it was slow at that time, and I just had them painted. They're fine. They said my balcony was in good condition. I didn't need to replace it or anything. We had painted it, but they did put in new posts. They were rotting at the bottom because of the dirt and the water that surrounded it. They did excellent work with no problems for me. If I had to do it over again, I would hire nobody but Sundecks.”

“They had a good selection of materials. I wanted something very specific for my deck. I consulted other deck installers who didn't happen to have the specific materials I was looking for and the style, but they did. That was nice. They did the deck and ran the permits, and they did the interface with the city of Alexandria, which I certainly appreciated. I'd give them an A.”

“I found the salesman who worked with me in the beginning, to be probably the most knowledgeable of all the different people I interviewed in trying to choose someone. I was really impressed with him. The guy that actually built the deck was just really, really good. So, no complaints. They just did deck building. I'd give them an A.”

“The final product I was happy with. The front office was great, like the people I talked to in the office and the guy who set up the plan and everything, but I didn't like the crew that was on site. They were reasonable enough, but they were kind of sloppy. They used my hose and they left it in the mud pit. They left the tools all over the yard. I told them, ‘Hey, I got a sprinkler system. You should try to avoid it.’ He said, ‘Well, I can dig wherever there's not a line from the electrical company.’ I go, ‘I know, but you should be careful where you're doing because there's a sprinkler system right there.’ On the very first day, they hit the sprinkler system. They said they fixed it, but I had the sprinkler company out and fix it. They helped reimburse me for that, but it was sort of painful to process. It's not like it could have just been handed off. I don't want to stir the pot, but it’s tough for me to endorse them. The process was painful once the crew arrived. The foreman was kind of a crook. He didn't have good skills and the crew couldn't speak English, but the guy who designed with me, we went through. We talked about things. He did several reiterations. He was a good communicator about what was going on and building everything, so that was really great. I'd give them a B-.”

“It was generally positive. They did decent enough work at a decent price. Doesn't mean I don't have any complaints about them though. They built a deck. I'd give them a B-. In the customer service realm, they need better communication. In general, better communication between the office and the workers and then the office and the customer. The salesman I used had a habit of blaming me when something went wrong. Consequently, I haven't used them even though I have other projects to do. The salesman was David.”

“In the end, they made it right, but they miss-built the deck. They had to take it apart and put it back together. We had to point out deficiencies that were, in our minds, clearly improper. It delayed the process. At the end of the day, we didn't have to go to court. We didn't have to threaten not to pay. They rebuilt the deck and made it right. It was a little bit drawn out and frustrating, but in the end we're satisfied with the product we received. They only built the deck. I'd give them a B-.”

“I liked that they were responsive. They built a deck for me. I'd give them a B.”

“Basically, the fact that the project manager wouldn't always communicate. The project manager wasn't always on the jobsite. More importantly, the fact that people that were building the deck weren't necessarily aware of certain type of code violations. The people who were building the deck had told me about that. They might have had some problems. I'm not saying necessarily it's the project manager's fault, but perhaps those who were on the job building the deck should have been a little more knowledgeable about what I wanted done. They were not necessarily up to the code standards, and they did not communicate that. I almost had an issue with the deck not passing inspections because of that. They were building a deck for me. I'd give them a straight C.”

“Sundecks was very good, very professional. They built a pressure treated deck for us with a tract cap on the top. The aluminum rails are in-between instead of wood. The fact that their salesperson, Rick Ward, actually came out twice to work on the design with us. He laid everything out, and helped us come up with better ideas than we would have done ourselves. They were just very responsive. The team of guys that came to build it were very considerate and respectful of the property. They didn't leave trash around. The company, overall, was extremely respectful of our property and making sure that everything was done properly. I would give them an A. I've already recommended them.”

“It was very positive. We had them tear out the old deck and put in a replacement deck that was larger. They were easy to work with. The folks that actually did the work were very responsive. You could interact with them easily. I had good choices on trying to get to the price point, where we wanted it to be for what we paid for. It was good design options and so very easy interaction all the way around. I'd give them an A+. I already have recommended them.”

“They did a regular PVC deck. It was a new one. There wasn't anything negative about the experience. They did everything on time and didn't mess up anything. They were very nice, right from the design service guy to the workers. We had no complaints. I'd give them an A.”

“It was an absolutely positive experience. They were great. They came and did the work in a timely manner. They explained everything. Their price was good. They were friendly. The work is of the highest quality. They built a deck. I'd give them an A+. I’ve already recommended them to someone.”

“I've tried to get them to contact me again because I want them to do some additional work. They put a new deck in. I actually had an old deck and they replaced it with a new deck. I thought that they did a really good job. Their prices were quite reasonable. The guy knew his materials really well, a lot better than anyone else that I'd gotten an estimate from. They did a really good job and that's really kind of important. I'd give them an A.”

“They built a deck for me. It was a good quality deck. The guys that were out here were professional. We had a hiccup initially, in terms of scheduling. They essentially came out to start the job, when I wasn't quite ready. We didn't agree to a date and they just showed up one day. On the paperwork, they didn't document my phone number correctly. So, they were calling somebody else and leaving messages for somebody else. They just showed up without any confirmation anyway, even without hearing back from that particular person. Aside from that little thing, it was a positive situation. Everything else was good. I'd say they were an A.”