Winston's Chimney Service
8th year as a Best Pick
Best Pick 2018
certified company
Based on 416 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
8th year as a Best Pick Call
"We believe that there are many ways to repair and restore chimneys. We want to offer solutions that meet the customer's individual needs. At Winston's, we respect you and your property at the highest level. If we have been hired to do a job, we will treat it with the utmost professionalism."

Charles Hall | President
Company Information
Services Offered
Winston's offers masonry repair of chimneys, complete or partial rebuilds, tuck-pointing, chimney sweep services, chimney inspection, and the relining and resurfacing of fireplace, furnace, boiler, and water heater flues. The company also performs dryer vent cleaning and installs gas fireplaces. Winston's specializes in solving draft problems due to deteriorated flue tiles. Technicians also use digital cameras to identify chimney and flue problems.
Services Not Offered
Winston's does not service gas fireplaces.
Company History
The company has been serving customers since its founding in 1978.
Winston's employs Chimney Safety Institute of America (CSIA) Certified Chimney Sweeps. Company president Charles Hall is the president of the CSIA. Winston's services the fireplaces at the US Capitol and US Supreme Court.
Areas Served
Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington

“Highly recommended, good customer service, punctuality and performance.”

“Winston's did a great job cleaning our chimney and had good advice to get a better draw up our tall, thin chimney, so we wouldn't get smoked out when having a fire. Later they came and redid the bricks at the top of our chimney. They did an excellent job in a timely fashion.”

“Rebuilt chimney from roof up. Excellent work, professional. Most recently installed new wood-burning insert with a stainless duct chimney insert. While at it, removed old stove and re-pointed brick on hearth. Cleaned some very old black soot marks from old stove, both free of charge. Great team effort by a very professional crew. Knowledgeable, courteous, hardworking, very helpful. Very enjoyable experience.”

“Winston's Chimney Service installed a new duct to reduce the risk of a fire within an old 1950s chimney that was breaking down. They had great expertise and carried out the work with precision, quality, punctuality, and cleanliness. I would recommend this company to others.”

“Winston's Chimney Service is an excellent company and very customer driven. After relining our chimney, we continued to have issues with smoke entering the house due to a downdraft. They came out multiple times to work on the issue with no complaints and in a timely fashion. I highly recommend them for any work they perform.”

“The technician was very informative about the work to be performed, and his explanation of what was to be done was excellent. I highly recommend Winston's Chimney Service—A+.”

“Professional, knowledgeable. Felt no pressure as we have from other vendors.”

“Very knowledgeable service rep who performed the needed repairs and maintenance without trying to sell you the extras.”

“Awesome service: arrived promptly, went beyond the scope of work, repaired, installed and cleaned up. The best home project ever.”

“Very friendly and knowledgeable technician.”

“Fantastic service in all areas.”

“Cleaned and relined the inside of the chimney.”

“I had a minor problem with the work and they responded immediately and fixed it. I was very pleased with the service.”

“Very positive, I use them again if needed.”

“Professional outfit.”

“Had to come back and finish work. Incomplete the first time and I had to tell them they didn't hook up the thermostat correctly.”

“The team of two men arrived in a timely manner and called while en route. They were professional and friendly. They explained the need for the work, provided options by telling us what was necessary and why, and letting us know what could wait. They performed work for us on two occasions. We based our decision to use this company because they were knowledgeable, honest, provided options and a warranty on the work.”

“Great job.”

“Reliable and conscientious every time I have used their services.”

“The guys did a great job when they were on site, stayed very late into the night and came back again the next day. But the office didn't send them out until after lunch on the 1st day so a lot of extra work on their part could have be avoided if they'd started early in the day. Not their fault, bad office scheduling decision”

“I can only speak for the employee that came to my house. He was very helpful, answered all my questions, and only did the work that was necessary. He was honest and did not try to sell me something I didn't need.”

“Winston's came recommended to me from my siding installer. However, when I called, Winston's said they didn't do work where I lived. When I explained the recommendation, Winston's reconsidered, sent somebody out and I could not be more pleased with the results or the service provided.”

“I had two chimneys that required repair. One was rebuilt from the roofline up and the other required only 6-8 rows of brick rebuilding. The sales team worked with me to ensure that we were getting matching brick and mortar. The implementation team was on time, worked hard and cleaned up all debris. Everyone was pleasant to deal with. Winston's will be doing all my future fireplace and chimney work.”

“I think that the technicians were competent and did a good job. We had to coordinate the work with a heating and A/C technician, and they were able to do that very well. My problem was with the office. The woman who answered the phones kept getting the schedule wrong and seemed very confused about what to do.”

“Hired the company for a fireplace inspection and chimney sweep. After doing the inspection, however, they informed me that it was clean and the chimney sweep was not needed. I appreciated their honesty, and will definitely use them in the future.”

“Lenny and Darryl have taken of our chimney for about 8 years, and they were honest in their recommendations about a year ago when we knew we were going to sell our house in the spring. When we put the house on the market, turns out we should have taken their recommendations because the snowy winter and rainy spring took a toll on our chimney. They made an expensive situation bearable, and I've given their cards out to at least 6 people.”

“The original furnace flue cap detached and fell to the ground. I called Winston's Services and they arrived within a few days to provide an estimate. Once the replacement flue cap arrived, they installed the new flue cap and also painted the cap to desired color. Winston's also provided an estimate to repaint the chimney chase cap and flue cap. Upon completion of the work, they also brought to my attention that several roof shingles were missing. Overall, I am very satisfied with the work performed by Winston's Services. Great job.”

“Experienced workers who did a thorough job of explaining the work they would do to repair our chimney. Work was done promptly and professionally.”

“They were on time, friendly, knowledgeable and cleanliness conscience. They took photos of the chimney, pointed out the problems and explained in full their suggestions. They also suggested a number of preventative programs. I highly recommend Winston.”

“The technicians we very courteous and explained the process and options well.”

“They repaired the chimney crown, but it cracked again shortly afterward. The cracks were caused by the high temperatures on the day the mortar was put on. They came out and repaired the cracks, which seems to have held up over the past year.”

“The first workman didn't do a good job. Had to come out and redo some work.”

“Good service.”

“Staff was extremely knowledgeable and professional in every aspect of the process - purchasing, delivery and installation.”

“They were working next door, and I needed a cap for my chimney, so I asked them if they would do it, and they did—they came right over and did it. I don't think they took 20 minutes before they were done. They were absolutely excellent.”

“They did what they said they were going to do. They put a new liner in our chimney, and it worked out fine. Their work was excellent.”

“They were knowledgeable. The worker was on time, and he knew what he was talking about; I didn't have to do his job for him. He came in with suggestions, and he didn't try to sell me more than what I needed. They relined our chimney, did the chimney cap, and remortared the joints inside the firebox. The first one or two companies I called either didn't service my area or were too busy, but Winston's could come out. I'd rate them as an A+.”

“They did the job—they cleaned my chimney. I had no issues with the work they did. They were A+.”

“They were very professional and really good, and they knew what they were doing. They did chimney sweep work and checked the overall status of the liner for me. I have had no issues with any of the work that they've done. I chose them because we had used them ten years ago, and I remembered their name. I would recommend them to others; I'd grade them as an A+.”

“They were quick, they cleaned up their mess, they put everything back in order, and they were very polite. They cleaned our chimney. This was my first time using them, but I'd use them again. They've earned an A+.”

“Winston's Chimney Service was great. They were fine—they were great. I didn't have a problem with them at all. I'd give them an A rating.”

“They capped off the chimney at my request. The work was good, and it looks good. They were prompt, and they did a good job. I'd give them an A.”

“I liked the speed of their service. They came and looked at my flue, and it was falling apart. They told me that that was really dangerous because we could get carbon monoxide backup, and they came the next day and replaced the flue. That was really helpful to me because we didn't have to wait for weeks. It was nice, and it worked well. They came back the next day to put it in, and it was done. They were grade-A.”

“They came out and did a good job; I can't complain. They had a difficult job to do—they had to get a wood-burning stove in and out. One thing I liked was that they didn't just try to do it the simplest way, which would have caused damage when they brought it into the house. They tried to work with me and let me know what they could and could not do, and they took extra time so we could take precautions and other measures. They got the right number of crew members there so as to minimize any damage to the house that they might have caused by bringing a 600-pound cast-iron tank down a flight of stairs. I'd give them an A rating.”

“They did a good job, they didn't make a mess, and they were in and out pretty quickly. They came out and did a chimney sweep for me. I'd give them an A.”

“They were very polite and on time, told me exactly what was going on, and got it done quickly. They cleaned two chimneys for me, and it turned out to be a good experience. I'd give them an A.”

“They were very pleasant and very professional. They came on time, and they responded. They explained to me what was up with my chimney. They were quick—they were in and out, they did just what I needed, and it seemed to do the trick. It was chimney sweep work; they did a cleaning. I'm glad I used them. I put them on the calendar every fall so that I'll have them come again. I'd give them an A. I haven't had any issues with them—I've recommended them to other people.”

“They were great. They were quick, efficient, nice, personable, and different from most people I've dealt with. They did a chimney inspection and sweep. I chose them because they were recommended to me. They've earned an A rating from me.”

“They were on time, and they took care of my chimney. They lived up to what I'd heard about them. They were efficient and very professional. They did an inspection, but I told them ahead of time that they were going to need to do a cleaning; it had been a couple of years, so I was pretty confident that they were going to need to clean it. They did an inspection, and as I had indicated, they needed to do a cleaning. They took care of it and did a good job. I was looking for someone relatively close to where I live—I've got a busy life, so making sure that someone could set an appointment and keep it was important to me, and it looked like they were doing that. I'd give them an A.”

“They were efficient, they came on time, and they worked quickly. They came and cleaned the chimney. I chose them because of a recommendation from a friend. They're grade-A.”

“They did a chimney sweep for me. They did what I needed them to do—I needed a chimney cleaning, and Winston's cleaned it for me. There was nothing negative about the experience. The person that came out was nice, friendly, knowledgeable, and helpful. I chose them because a real estate agent recommended them, and I would recommend them also. I'd give their company an A.”

“They came when they said, and they did the work as expected. I chose them because I had used them previously. They swept one chimney and then inspected a second. I haven't had any issues with that work. I'd give them an A.”

“They were prompt and completed the work in a timely manner. They had to check the inside of the chimney for cracks in the brick. This was my first time using them, and I would use them again. I'd give them an A rating.”

“They were on time, did what they said they were going to do, and were thorough. They did a good job. They did a chimney sweep for me. I have used them before, and I would use them again; I chose them because I'd used them before and had a successful experience. I initially chose them because they were recommended to me. I'd give Winston's Chimney Service an A.”

“The person who came out was very knowledgeable, did a good job taking care of the problem, and was friendly and courteous. They had to repair my gas fireplace. I have used them before, and I would use their company again—I've been using them off and on for years. I'd give them an A.”

“They were prompt, their crew is very professional, and they were clean. They came out and did an inspection after we had a bunch of stuff fall out of our flue; we weren't sure what it was, so they identified it and cleaned it for us. We had used them before, and we will use them again. I found the company because they are local—the owner is actually a neighbor. I'd give them an A rating.”

“They were very quick and clean. I would use their business again. It took them a day to complete the job. I chose them because they were referred by a family member, and I'd give them an A.”

“They did the work that was contracted, and as far as I can see, they did it well—it's hard to see inside the chimney, but I was pleased with their work. They did a whole repair of the chimney; it was old and cracked on the inside, so they put in something similar to a liner on the inside of the chimney. I'd give their service an A.”

“I use them every year for my chimney. They're easy to schedule.”

“They did the job, they did it well, and they cleaned up afterward. They did everything for me—they swept, inspected, and repaired. I chose them because we had used them numerous times; they've serviced our chimneys in the past. I'd rate them as an A.”

“They did the work I wanted done, and they did it neatly and quickly, so I'm happy. They cleaned two chimneys, and they cleared out the dryer vents. I'd give them an A.”

“It was good service. He was courteous. He covered his feet so he wouldn't mess up my rugs, he was kind, and he gave me some information. He figured the problem out real quick. He cleaned my fireplace—it was clogged, and the pilot had gone out. Their work was grade-A.”

“The experience I had with Winston's Chimney Service was fine. They fixed and relined my chimney, and they did a good job.”

“Winston's Chimney Service did a fantastic job. They're very nice, friendly, and knowledgeable. It was just a great experience. They repaired a chimney that had been up there for years without mortar. It looks awesome. We were able to burn stuff in our fireplace for the first time in years. Of all the companies I've worked with, they were the best. They deserve an A+.”

“The people from Winston's were awesome, and the people who did the scheduling were great, too. They were really efficient, and they helped us find the right thing and did everything very quickly. They were wonderful—I'd highly recommend them and would absolutely use them again.”

“Winston's was great. They were friendly and really professional. They inspected and cleaned the fireplace and chimney, and they did a great job of explaining the work they did. They get an A.”

“Winston's Chimney Service did an excellent job. They did quality work. They built up the cap or something like that. I think we'd used them before, and based on my experience, I would hire them in the future. A contractor we used for other purposes recommended them. I'd give them an A.”

“It was great—they did a great job. I had chimney flashing and some brickwork that needed work, and they fixed things for me. I would give them an A+.”

“We really liked Winston's Chimney Service. We think they're great. They did a chimney sweep and an evaluation of our chimney needs. I'd give them A+.”

“They installed a wood-burning stove. They were very good—I have no complaints at all. The technicians who did my work were very, very good. They earned an A+.”

“My service was OK. The technician who did the work for me was good, and as far as I know, everything is still holding up all right—it was an A+ service.”

“The job they did worked out well. They resealed the firebox, and we didn't have any complaints. I would rate them as an A+.”

“I have only good things to say about Winston's Chimney service. They had to work about three or four days here to put scaffolding up and to point some bricks on my chimney. I would give their service an A+.”

“They did a fine job. They needed to fix my chimney—there was a really bad thing up on the top of my chimney, and they had to fix it. They did a very good job. I've used them many times before for other things. I'd give them an A+ because nobody else could have done this.”

“They cleaned my chimney, did an inspection, and replaced some flashing where there was some possible leakage. They did a good job—the quality of the work was good. I would use the company again if I needed to, and I would give them an A+.”

“I would use Winston's Chimney Service again. I would grade them as an A.”

“This was the first time we'd used Winston's Chimney Service, and we thought they were great. I found them through Best Pick Reports. I would give them an A.”

“The service was very good. Everything is still working properly, and everybody was great. They get an A from me.”

“They did some fireplace work, and we were very satisfied. The quality of their work is good. From the outside, we can tell, and everything else looks like it's pretty good. We're satisfied overall. I'd give them an A rating.”

“We had a metal cap that goes on the chimney that had rusted through, and Winston's Chimney Service had to replace it. On a scale of one to ten, they are a ten.”

“They were quick and efficient; I have no complaints or criticism about Winston's. It's been six to eight months since they were out here last. They did the job, and it was professional. They also cleaned out my dryer vent—they do that in addition to chimneys. I used Winston's two years in a row, and I would give them an A.”

“Winston's Chimney Service was fine. The quality of the work that was performed was to my satisfaction, and I'd give them an A.”

“Their work was good. They put the cap on, and everything's working—everything worked out fine. I would give their company a positive score.”

“I thought Winston's Chimney Service was great. They worked on the fireplace. I heard about them from one of my neighbors. The quality of the work is still holding up OK. I'd give them an A+.”

“I think they did an expert job. They were very clear with their explanations, and they seemed to really do a fine job. They did a lot of things—they redid a crown, and then they took out the lining of the whole chimney and put a new lining in with an access panel on the outside. They put a concrete top on underneath the chimney cap, and they've done cleanings, too. I think they're A-grade.”

“The guys were really nice and efficient, and they did what needed to be done. I didn't really understand how my chimney flue worked—it was on a rental property, and my renter left the flue open; we have the kind that opens to the outside, so a squirrel got into the house. I had thought that there might be something wrong with the chimney, so they just showed us how it all worked. They were nice. I would say that they are an A.”

“They cleaned out the chimney. I would grade them as an A-.”

“We used Winston's Chimney Service, and they're really great. They always come right when you call them—you don't have to constantly remind them to come. They clean up afterward and seem to be experts on chimneys. We use our chimney a lot and have some fires in the winter, almost every single night. They've had to repair our chimney several times. We feel very safe—so, we think they are excellent. I'd give them an A.”

“Winston's was very forthright, and they explained everything very clearly. They inspected two chimneys for me. The quality of the work was excellent. I'd give them an A.”

“Winston's comes promptly, they do their work, and they do a good job. We've used them for a number of years. We had one chimney relined and the other one repaired. Their cleanup is very good. I'd say that they're an A.”

“Winston's cleaned our chimney out and capped it. I would absolutely say that I had a positive experience. In fact, I was somewhat surprised and impressed with their knowledge and how polite they were; I wasn't really expecting that. We just purchased our home a few months ago, so they cleaned out the flue and made sure that was working. They capped off the chimney, and then they also gave us a thorough analysis of what they would recommend going forward—of what work we needed to have done. Also, the other owners had some glass doors on there, and Winston's was kind enough to remove those items and actually take them away, so we didn't have to worry about putting them on the curb or anything. I would definitely give them an A+.”

“I would say that I had a positive experience. Their technicians were excellent and very professional. They had a computer with a color camera they could put up in the chimney and take pictures, which we were able to show to the owner of the house in order to get the repairs done that we needed. This job was strictly chimney related, but Winston's actually did gutters on another house I used to own. They cleaned the gutters for me a few times, and they did a good job on that too. I feel like they deserve an A+.”

“The two gentlemen who did the work were fantastic. They cleaned the chimney and also my dryer vent. They told me what they were doing and did it. They didn't make any mess and cleaned everything up. They were courteous, and they did a great job. Everyone I interacted with was really great and very professional. I would give them an A+ for sure. In fact, I'm probably going to call them again for my rental.”

“Winston's did chimney sweeping for me. They were great. They did what I asked them to do, they were on time, and they called me back when I called in to initially set up a time for them to come out, so I can't complain about anything. They were excellent. I'll give them an A+.”

“They're OK. They came and did an inspection and, basically, told me that I don't have anything to do, so I'm OK. But they are fine; they schedule nicely and follow up on appointments. I like them. I would use their services again. I'd say they're an A.”

“They did a chimney sweep and estimate. It was high-quality work. I thought they did a good job. There was no cleanup required on my part, and the guy seemed to know exactly what he was doing. They're an A.”

“Winston's was right on target, did everything, and got it done right on schedule. My neighbor and I were both very happy. The technicians were all well mannered and professional, and they worked continuously till the job was done. It was just incredible; they were right on top of it. I would say that I had an overall positive experience. In my world, they'd rate an A.”

“Winston's inspected a chimney in a house that we were about to buy. They didn't physically do anything, but they did a great job. They were extremely thorough with the inspection and gave some good feedback. I would give them an A.”

“Winston's did a chimney cleaning, and it went wonderfully. I was totally pleased with the service, and I would use them again. I heard about them through my HOA, who has used them in the past. The workers set good expectations up front on when they would be there, how long it would take, and what it would cost, and they met those expectations. I would say that I had an overall positive experience with them. I would give them an A.”

“Everything is fine. They did chimney work for me. They do good work, and I believe them to be honest. The customer service was excellent, and the workers were good. I would give them an A.”