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AreaSet
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“The company was very professional!”
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“Professional, friendly and knowledgeable!”
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“They were great.”
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“The actual employees were great, but Winston's pricing was bonkers high compared to similar companies in the area. It felt like the employees I was talking to wished they could give better prices but the company itself was forcing them to be more than twice what my other estimates were.”
“honestly, I would not have used Winston if I had known how much they would try to inflate the project. I had some mold on my chimney and loose mortor on the cap (maybe some minor re-pointing). I was told I needed to pay for an inspection first. Waited 2 weeks for that and they sales person tried to talk my wife into a whole chimney re-lining. Received a $9000 estimate?? Went to another service who came out with drones and scopes and inspected for free. Did the cleaning , chem sealing, cap repair for 1/5th of the price (and so inspection fee). I really should have gone to that firm first.”
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“I had a terrible experience with the representative who came to give me an estimate. By the time he left, I knew he was there to make quota. I have nothing good at all to say about him or the company.”
“This is company of honest, experienced professionals. They helped us understand our needs and did a great job fulfilling them.”
“It was a good service. They showed up when they were supposed to and did not over charge me.”
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“They cleaned my chimney with a minimum of fuss and without leaving any mess whatsoever.”
“They were helpful in assessing the problem but I can't really assess their work because none occured. I am still unable to use the fireplace.”
“They were able to do it right away and deal with the issue, very professional and were able to stick to the schedule. The customer service was satisfied.”
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“The timeliness and prices were not as good.”
“I requested them to come for inspection with quotes for work on my chimney and a recommendation if I should go with a gas or wood burning fireplace, and I received neither.”
“Winston's has a staff of extremely helpful people who do an excellent job and leave the worksite spotless.”
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“The office staff and the people that actually come and do the work have a disconnect. The workers that were here, seemed to be in a hurry and were very sloppy in their work. They were also careless in being careful about the house, roof...etc. We were just going through a large scale remodel and we had new roofing materials. More care and consideration would have been helpful.”
“Knowledgeable person who provided in depth inspection and report and provided advice on what service the chimney needed and didn't need.”
“Excellent A to Z”
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“The service was okay, bit it was difficult to get an appointment and although pa follow up was offered no contact was made as described. Your office is too busy to return calls or follow up effectively.. also certain services are limited like dryer pipe cleaning which is offered but apparently not available in the spring.”
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“You just lied about the condition of my chimney to get more money”
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“The scheduling was easy and the workers were prompt, courteous and clean.”
“They were informative when setting up my appointment. They communicate very well. Lenny is informative and through and lets me know what repairs are needed before my next service.”
“They did what they said they would do. They were on time and neat. I have no complaints.”
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“The work was completed and they offered us advice on how to keep our fireplace working safe.”
“i WOULD STRONGLY RECOMMEND WINSTON'S WITHOUT HESITATION! ON TIME, HONEST, NEAT, CLEAN, COURTEOUS AND COMPLETELY PROFESSIONAL!”
“Communication, scheduling and work completion was great. No issues, all done on line.”
“Winston's was great to work with from scheduling to get someone in quickly to our technician who showed up on time and was very knowledgeable and friendly.”
“Our service man was very professional and thorough. Good job.”
“Winston's did a great job inspecting the exterior and interior of my chimney. Gave honest assessments, reasonable cost estimates, and didn't push any unnecessary work.”
“overpriced. recommend expensive and unnecessary work. didn't return calls to follow up”
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“they did they said they were going to do in the time they said.”
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“They did a good job, but when I asked for an estimate to replace the fireplace I did not receive one.”
