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FEATURED REVIEWS
“Excellent work by Fernando. We called for chimney cleaning and he advised us that we should add a stainless steel flue liner for our gas furnace in our masonry chimney. We looked at csia.org noted that Fernando is highly qualified. After some research and conversation elsewhere, installing a flue liner seemed like a sound proposal, so we had Fernando install one. The price was fair (including a credit for the Level 1 inspection cost and an Angie's List coupon), we were able to schedule a convenient day, and we are happy with the job he did.”
“We needed Winston's help with maintenance and cleaning of our chimneys, the replacement of a leaky old wood stove chimney cap, and the rebuilding of a brick and mortar chimney that had been struck by lightening. In every one of these cases, Winston's provided prompt, thorough, and high quality service. The managers and staff people were very dedicated to doing an A+ job, and it showed! The color of the bricks in our home, for instance, was very hard to match. The managers and staff worked with me (and with four different brick providers) in order to match the color scheme and style. The end result was fantastic. The chimney, and our home, look better than ever.”
“I can't say enough about the value we received from using Winston. They discovered and correctly diagnosed significant problems in the venting system for our fireplace, furnace and gas-fired hot water heater. They gave us a price which was perhaps a bit higher than others but their 'lead man' who made the diagnosis was so knowledgeable, we had a feeling that we'd receive full value. And we did! They came when they said they would, they did a significant amount of work from our basement to the top of our chimney (literally), they cleaned up before they left every day. They kept the dust and dirt to a minimum and they were pleasant to have in the house.”
“Awesome service: arrived promptly, went beyond the scope of work, repaired, installed and cleaned up. The best home project ever.”
“Winston's masonry crew rebuilt our 5-year-old chimney from the roof up in two days, matching the existing brick and installing a diverter to move water away from the chimney. They avoided damage to existing plantings and cleaned up thoroughly after themselves. The subsequent resealing of the flashing by a different employee could have been a bit neater, and the wash he applied to the lower part of the chimney didn't remove as much staining as we had hoped. But overall we were extremely pleased with the work and the price of approximately $3,5.”
“The scheduling department was flexible. We had to change our date, and they were professional and courteous. They called ahead of time to let me know they were coming too.”
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“They did what they were hired to do.”
“The work was completed on time and very professionally.”
“They got five stars from me!”
“They were just very professional.”
“I was most satisfied that it was a painless process. They came on time and did the work and it went great.”
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“Knowledgeable, professional.”
“I would like to recognize Lorenzo for his exceptional service. Dan also did a very good job on the initial estimate and explanation.”
“Excellent work by Fernando. We called for chimney cleaning and he advised us that we should add a stainless steel flue liner for our gas furnace in our masonry chimney. We looked at csia.org noted that Fernando is highly qualified. After some research and conversation elsewhere, installing a flue liner seemed like a sound proposal, so we had Fernando install one. The price was fair (including a credit for the Level 1 inspection cost and an Angie's List coupon), we were able to schedule a convenient day, and we are happy with the job he did.”
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“We needed Winston's help with maintenance and cleaning of our chimneys, the replacement of a leaky old wood stove chimney cap, and the rebuilding of a brick and mortar chimney that had been struck by lightening. In every one of these cases, Winston's provided prompt, thorough, and high quality service. The managers and staff people were very dedicated to doing an A+ job, and it showed! The color of the bricks in our home, for instance, was very hard to match. The managers and staff worked with me (and with four different brick providers) in order to match the color scheme and style. The end result was fantastic. The chimney, and our home, look better than ever.”
“Winston's Chimney Service met everything.”
“I was glad that they didn't try to sell me anything.”
“It was a pleasure working with every employee that I came in contact with. Great customer service all around!”
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“Highly recommended, good customer service, punctuality and performance. +++AAA”
“Rebuilt chimney from roof up. Excellent work, professional. Most recently installed new wood-burning insert with a stainless duct chimney insert. While at it, removed old stove and re-pointed brick on hearth. Cleaned some very old black soot marks from old stove, both free of charge. Great team effort by a very professional crew. Knowledgeable, courteous, hardworking, very helpful. Very enjoyable experience.”
“Winston's did a great job cleaning our chimney and had good advice to get a better draw up our tall, thin chimney, so we wouldn't get smoked out when having a fire. Later they came and redid the bricks at the top of our chimney. They did an excellent job in a timely fashion.”
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“I retained Winston's Services of NoVa to inspect the fireplace in my new home and could not be happier with the team and service provided. I felt their prices were fair and their technicians were punctual, courteous, knowledgeable and honest. My expectations were exceeded when I learned that my chimney had another one or two seasons left before a cleaning would be required. Many unscrupulous companies would claim that a cleaning is necessary just to bill for the service. Moreover, I was given an estimated timeframe as to the remaining life of my firebox and chimney cap so that I could budget accordingly. I highly recommend Winston's of NoVa.”
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“Good service!”
“Winston's is excellent company and very customer driven. After relining our chimney we continued to have issues with smoke entering the house due to a down draft. They came out multiple times to work on the issue with no complaints and in a timely fashion. Highly recommend them for any work they perform.”
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“The first workman didn't do a good job. Had to come out and redo some work.”
“The technicians we very courteous and explained the process and options well.”
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“Dennis is a true expert. They installed a fantastic fireplace insert at a very good price. Unfortunately, I did not use their service for chimney repair work. I used a different company to repair my chimney crown, and the work was done not as good as All Pro. I called All Pro to clean my chimney, and the job was done right. I will use All Pro for all chimney work in the future.”
“Winston's put a new duct within an old 195's chimney that was breaking down to reduce the risk of a fire. The chimney is connected to our oil burner. Winston's had great expertise and carried out the work with precision, quality, punctuality and cleanliness. I would recommend this company to others.”
“I can't say enough about the value we received from using Winston. They discovered and correctly diagnosed significant problems in the venting system for our fireplace, furnace and gas-fired hot water heater. They gave us a price which was perhaps a bit higher than others but their 'lead man' who made the diagnosis was so knowledgeable, we had a feeling that we'd receive full value. And we did! They came when they said they would, they did a significant amount of work from our basement to the top of our chimney (literally), they cleaned up before they left every day. They kept the dust and dirt to a minimum and they were pleasant to have in the house.”
“Lenny and Darryl have taken of our chimney for about 8 years, and they were honest in their recommendations about a year ago when we knew we were going to sell our house in the spring. When we put the house on the market, turns out we should have taken their recommendations because the snowy winter and rainy spring took a toll on our chimney. They made an expensive situation bearable, and I've given their cards out to at least 6 people.”
“They were on time, friendly, knowledgeable and cleanliness conscience. They took photos of the chimney, pointed out the problems and explained in full their suggestions. They also suggested a number of preventative programs. I highly recommend Winston.”
“Hired the company for a fireplace inspection and chimney sweep. After doing the inspection, however, they informed me that it was clean and the chimney sweep was not needed. I appreciated their honesty, and will definitely use them in the future.”
“Experienced workers who did a thorough job of explaining the work they would do to repair our chimney. Work was done promptly and professionally.”
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“Awesome service: arrived promptly, went beyond the scope of work, repaired, installed and cleaned up. The best home project ever.”
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“I think that the technicians were competent and did a good job. We had to coordinate the work with a heating and A/C technician, and they were able to do that very well. My problem was with the office. The woman who answered the phones kept getting the schedule wrong and seemed very confused about what to do.”
“I do not know much about chimney maintenance. The $7,. I paid seems like a lot of money. As a woman who is now responsible for household maintenance and money management, I rely on the EBSCO evaluations and ratings. The workmen were explained what they were doing and gave me literature on chimney care. Altogether, I am pleased with their work. Keep on trucking.”
“I had two chimneys that required repair. One was rebuilt from the roofline up and the other required only 6-8 rows of brick rebuilding. The sales team worked with me to ensure that we were getting matching brick and mortar. The implementation team was on time, worked hard and cleaned up all debris. Everyone was pleasant to deal with. Winston's will be doing all my future fireplace and chimney work.”
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“I can only speak for the employee that came to my house. He was very helpful, answered all my questions, and only did the work that was necessary. He was honest and did not try to sell me something I didn't need.”
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“They were OK and I would probably try someone else to see if there is better. While cleaning out the fireplace some of the door insulation was pulled out. I spoke to the technicians about this and understood that they would replace it but they failed to do so.”
“The young man who came set up the vacuum incorrectly and blew ash all over the living room. It took a couple of days to clean it all up.”
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“The employees were friendly and knowledgeable, but the job was not perfect. The chimney caps were put on crooked. I discovered that the newly installed damper did not close properly, but this was corrected once they were informed of the problem. They did not properly seal the fireplace opening, resulting in a fine layer of soot settling on my furniture and carpet.”
“Overcharged for cleaning and tried to sell us services that others said was not needed.”
“I had used Winston's before and the technician did a wonderful job cleaning our chimney. He had also done some installation of flue covers for us. When we were selling this house, which was our secondary residence, we contacted Winston's to have them clean both flues and were told the main chimney needed repair work because of interior mortar deterioration to the tune of $6,. In our primary residence that was built in1867, we have 12 flues and none of them have ever needed to be relined due to deterioration. I challenged Winston's again on the need for the repairs and was told it was necessary. I called a different company for a second opinion and they found the chimney in fine working order with no deterioration that needed repair. This was a drastic change from the service we have received from Winston's in the past. The recommended work was not needed and I was quoted a large fee for work that didn't need to be done. I let Winston's know this was unacceptable.”
