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FEATURED REVIEWS
“I would like to recognize the maintenance guy for his exceptional service. He was very nice, very open, very honest and very informative. He gave me some very detailed instructions with things that would be helpful going forward.”
“Winston's Chimney Service representatives displayed exceptional customer service, communication and professionalism throughout my experience.”
“I don't really recall anyone's names. I think the person in charge was named Ryan, and I think he did a great job.”
“They were able to do it right away and deal with the issue, very professional and were able to stick to the schedule. The customer service was satisfied.”
“Winston's Chimney Service were extremely clean and very respectful of the work they did inside of my home.”
“I would like to recognize the maintenance guy for his exceptional service. He was very nice, very open, very honest and very informative. He gave me some very detailed instructions with things that would be helpful going forward.”
“Pictures were taken by the crew of the chimney and roof so that I had a clear sense of the problems. With the pictures, they were able to explain the problems that needed to be corrected. This was very helpful since I could not get on the roof to complete an inspection with them. From the pictures, they were able to explain what needed to be done.”
“Winston's Chimney Service representatives displayed exceptional customer service, communication and professionalism throughout my experience.”
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“Pleasant office staff. Technicians were great”
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“No Comment”
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“They cleaned my chimney with a minimum of fuss and without leaving any mess whatsoever.”
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“They were helpful in assessing the problem but I can't really assess their work because none occured. I am still unable to use the fireplace.”
“Winston's Chimney Service were extremely clean and very respectful of the work they did inside of my home.”
“I don't really recall anyone's names. I think the person in charge was named Ryan, and I think he did a great job.”
“They were able to do it right away and deal with the issue, very professional and were able to stick to the schedule. The customer service was satisfied.”
“Everybody was very helpful.”
“The knowledgeable.”
“I requested them to come for inspection with quotes for work on my chimney and a recommendation if I should go with a gas or wood burning fireplace, and I received neither.”
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“Whoever was on my particular job did a great job!”
“Winston's has a staff of extremely helpful people who do an excellent job and leave the worksite spotless.”
“The office staff and the people that actually come and do the work have a disconnect. The workers that were here, seemed to be in a hurry and were very sloppy in their work. They were also careless in being careful about the house, roof...etc. We were just going through a large scale remodel and we had new roofing materials. More care and consideration would have been helpful.”
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“Work was done a year ago and I can't remember the guys but they were awesome A to Z!”
“Todd Diamond was our installer, and he is a true master and delightful to team with.”
“Knowledgeable person who provided in depth inspection and report and provided advice on what service the chimney needed and didn't need.”
“The service was okay, bit it was difficult to get an appointment and although pa follow up was offered no contact was made as described. Your office is too busy to return calls or follow up effectively.. also certain services are limited like dryer pipe cleaning which is offered but apparently not available in the spring.”
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“You just lied about the condition of my chimney to get more money”
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“Staff did a great job and was very clean”
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“They were very good!”
“The service man was very efficient, very helpful, and seemed to know what he was doing.”
“The scheduling was easy and the workers were prompt, courteous and clean.”
“They met or exceeded my expectations with their customer service.”
“They did what they said they would do. They were on time and neat. I have no complaints.”
“They were informative when setting up my appointment. They communicate very well. Lenny is informative and through and lets me know what repairs are needed before my next service.”
“They met my expectations by being very knowledgeable.”
“The quality and customer service met/exceeded my expectations.”
“The whole team was good.”
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“Communication, scheduling and work completion was great. No issues, all done on line.”
“I WOULD STRONGLY RECOMMEND WINSTON'S WITHOUT HESITATION! ON TIME, HONEST, NEAT, CLEAN, COURTEOUS AND COMPLETELY PROFESSIONAL!”
“I was very pleased with their professionalism”
“Our service man was very professional and thorough. Good job.”
“Winston's did a great job inspecting the exterior and interior of my chimney. Gave honest assessments, reasonable cost estimates, and didn't push any unnecessary work.”
“Friendly people, great service, we loved working with them”
“overpriced. recommend expensive and unnecessary work. didn't return calls to follow up”
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“They met or exceeded expectations in workmanship.”
“The crew was very helpful.”
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“I was most satisfied with them getting the job done quickly.”
“There was a problem with the stove and the crew came back right away to fix it.”
“Winston's Chimney Service exceeded all expectations.”
“they did they said they were going to do in the time they said.”
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“Winston's Chimney Service met/exceeded my expectations in regards to the assessment done well. They were able to identify a lot of issues.”
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“I was most satisfied with Winston's Chimney Service's timeliness and cleanliness.”
“They did a good job, but when I asked for an estimate to replace the fireplace I did not receive one.”
“The workmen were pleasant and competent but did not have the proper tools or parts to make repairs. Nor did they follow up.”
“The supervisor and crew performed difficult repairs efficiently, safely, and to high professional standards.”
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“I would like to recognize the guy who did the initial inspection; he was excellent!”
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“I would recommend for cleaning, not repair”
“Knowledge about chimneys is great. Was rescheduled once or twice, with many weeks in between.”
“I was most satisfied that it was a painless process. They came on time and did the work and it went great.”
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“The scheduling department was flexible. We had to change our date, and they were professional and courteous. They called ahead of time to let me know they were coming too.”
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“They did what they were hired to do.”
“The work was completed on time and very professionally.”
“They got five stars from me!”
