Ashmasters Chimney Service, Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Based on 193 Surveys
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Ashmasters Chimney Service, Inc. has received 5 out of 5 stars (A-rating) based on 193 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"Ashmasters has been serving the Northern Virginia area for over 20 years. We are Class A licensed and insured, and we have thousands of satisfied customers. If you are unsure about your chimney's condition, don't wait until it is too late. Call now for an inspection from our certified company."

Kevin Smith | President
Company Information
Services Offered
Ashmasters Chimney Service, Inc., offers residential and commercial chimney service and repair, including sweeping, relining, damper installation, concrete crowns, and all types of masonry repairs. The company specializes in brick work and chimney relining.
Ashmasters offers a limited lifetime warranty on certain products.
Company History
The company was founded in 1996 by president and owner Kevin Smith, who also works in the operation as an estimator and general supervisor.
Employee Information
All of the company's employees wear uniforms and drive marked vehicles.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

“It was very positive. Ashmasters Chimney Service cleaned out a chimney pipe for my wood stove. They cleaned it out from the bottom, which I thought was awesome. They didn't need to go up on the top of the roof. They had the proper tools to go from the bottom; they cleaned it out from the bottom. They showed me how to do it myself next time. I'd give them an A+.”

“It was absolutely positive. They've done a variety of work from inspection and cleaning to replacing the insert in our fireplace. It has all been great. The guys they send out are knowledgeable, and you also feel that they're giving you an honest opinion on things and not just trying to upgrade or sell you on stuff. I'd rate them as an A.”

“Ashmasters Chimney Service cleaned the chimney. They do the chimney cleaning every year. They arrive on time. They're clean and neat, and they get it done quickly. A+ for them.”

“They did a chimney sweep. They were on time, and they were fast. They were clean. I'd say they're an A+.”

“Ashmasters Chimney Service had to replace a bunch of the surface bricks on the outside of my chimney, and they put a stainless steel liner into my basement and installed my wood stove. They were quick. They did a good job. They cleaned everything up. I'd give them an A.”

“They certainly did work for me. It was absolutely positive. I had not had my chimney or fireplace cleaned for a very long time, so Ashmasters Chimney Service came and inspected it and cleaned it all up and gave me a good report. I had a whole lot of questions. They were able to answer everything in a very informed kind of way. They did not treat me like a stupid old lady or anything like that. They were very respectful, very professional, and on time. They were very efficient in terms of just coming in, doing their work. Everything was very clean. They were just really nice, friendly guys. I'd absolutely give them an A. I already have recommended them.”

“They cleaned my chimney. They were on time and fast. Actually I have been using them for several years; they originally installed a stainless steel liner in my chimney and patched the cap on the roof. They did a clean job too—they didn't get dust in my house. I would grade them as an A.”

“They cleaned out my chimney last fall. I'd give them an A. They were good. I would definitely recommend them.”

“They cleaned the dryer vent and the chimney. I think he was courteous and did a good job. I would rate them as an A.”

“They did general chimney cleaning. They're always timely, and they're very quick, and they do a good job. I'd give them an A grade.”

“They just did a chimney sweep. They were fast and efficient. I'd give them an A.”

“They replaced the panels. I had an older chimney, and they replaced the wall. They were clean, quick, and neat. They had no problems with my fireplace. They just installed the new stuff. The workers were really nice. I didn't have any problems with them at all. They were recommended by another friend who had the same work done. I think it's just positive all the way around. I would say they're an A.”

“We had some cracks, so they had to fix those. Just really nice people to deal with. Really easy. Nothing else memorable about the customer service or workers. We liked them. We'll definitely use them again in the future. Give them an A.”

“Ashmasters Chimney Service fixed some masonry work that was in the fireplace box between the cinderblocks that needed new cement, and they cleaned the chimney, and they put a chimney cap on as well. They were pretty fast, flexible on their schedule, and polite. I'd give them an A-.”

“I've been using Ashmasters now for a couple of years. They've done chimney work and cleaning. They're always on time, they do a great job, and they're very clean. I'd recommend them to anybody because they're so reliable—A+.”

“The crew is conscientious and quick. I've had more than one experience with them, and it's always been great. They've done a crown and a liner for me. It's always professional and clean. They're very responsible and a very professional company. I'd give them an A+. I'd recommend them for sure.”

“They service our chimney. We call them whenever we need work and repairs. I like the ease of getting them scheduled. We'd use them again. I'd give them an A+.”

“They were very professional, and they did good work. I'd give Ashmasters an A for my overall experience.”

“I had no complaints about their work. The work was excellent. I'd give them an A.”

“I like that they're always on time and that they come within the scheduled timeframe. I'd give them an A+.”

“They were fine. I'd give them an A+ for my overall experience.”

“Ashmasters Chimney Service were on time. I like that. They were here when they were supposed to be here, and they called before they arrived. I'd give the job an A+.”

“Nothing jumps out about my experience with them, but I'd give them an A+.”

“They were fine. They got here when they said they would. They didn't take long and they didn't make a mess. It was an A+ experience.”

“They were timely, and they came when they said they were going to come. They worked pretty quickly, as far as I know. They do a good job, but it's kind of hard to tell because I don't climb up the chimney and look, but it seems to be cleaned out. I guess I'd give them an A for my experience with them.”

“They had to put a new pipe in, which was required for a new boiler. The grade I would give my overall experience would be an A.”

“They were good. I would grade them with an A. I've used them for years and I'm not going to change. I have already recommended them.”

“They had to take an extra step in order to do the job, and they just took care of it instead of giving me a call. They deserve an A for that.”

“Ashmasters was awesome. They were quick and honest. We actually had a problem, and they assessed it fairly. The lining inside the chimney had collapsed and was bringing in carbon monoxide. They sent someone out to assess it, and they rearranged and came out a little quicker and did it all in one day.”

“The service was great. We had a flue cover on the top of our chimney that needed to be replaced. They were on time and did a good job, and they did what they said they were going to do and kept the site clean. They did things that we expected.”

“They're efficient, they're here when they say they're going to be here, and they're very clean. They just did basic chimney cleaning this time around. It would be an A for them because we didn't have any complaints or anything.”

“Ashmasters cleaned my chimney, and I didn't have any problems with fires this past winter. They didn't leave a mess. I chose them because I was looking for a company that was close.”

“They were prompt and courteous, and they cleaned up after themselves. They did a chimney cleaning. It was blind luck that we chose them. An A would be fine for Ashmasters.”

“The two guys showed up on time and did all of the work. I didn't have to do anything before or after. They were cleaning out the chimney and fireplace. They put down cloths during the work, and everything was very clean when they left. Ashmasters is an A—no complaints.”

“They do a good service for us. They're prompt and efficient, and they do a good job. They sweep the chimney, and they did the chimney cap.”

“They were actually cleaning the chimney and repairing it—they put a big, long tube in it. They were very thorough, and they talked about the details of what they would be doing even though I didn't understand some of the words. They brought it down to my level so I could understand what they were doing. I liked that they were on time. I'd say they get an A.”

“Both technicians were very polite. They did everything to prevent any dirt getting in the house, and they cleaned up after themselves. They explained everything they were doing and offered some suggestions on some other things I had not considered. The work was of good quality. Initially, they did a sweep, and that resulted in putting in a liner. I would give them an A.”

“They were responsive, and they seemed very honest in determining what work needed to be done. They replaced a flue, did a new cap, and resealed some bricks. We chose them because the owner was very forthright in our conversation. I would go with an A for them.”

“Ashmasters fixed something in the chimney and some bricks that were misplaced. They did fine. They were clean and very pleasant. They did most of the work outdoors, so they didn't really have to come in that much. We had no complaints.”

“There were two guys that came to fix something, and they were very pleasant and very nice. They took care of some kind of brickwork that needed to be done. They earned an A.”

“They're quick and punctual. They put a chimney liner in, fixed the crowning on top of my chimney, and put a new damper in. It took one day—they were in and out. I'll give Ashmasters an A.”

“They were quick and efficient. They cleaned the chimney and did a slight repair. The work area looked fine, and they did a good job cleaning up. I have used them once before.”

“They did a great job. We were selling our house, and Ashmasters fixed the flashing around the top of the chimney, and they cleaned it as well. We had no problems.”

“I had them repair some brickwork where I had brick mortar. I had a crack on the front of the brick of the house, and I used Ashmasters because they had a masonry background. They were great. They were on time. I had masonry they had to color match, and they knew how to do a color match to get it to look like it would kind of age in place.”

“They did a chimney repair for us. We had a flue that needed to be replaced in the chimney. They were clean, thorough, and finished it as they said they would. I think I was referred to Ashmasters by a contractor friend of mine.”

“Ashmasters did a nice job. They cleaned out my chimney, and they did a pretty good job. We did a little cleanup, but he did a pretty good job cleaning it up. They're good. I didn't have any problems with them.”

“They have done quite a bit of work for us. They are prompt, and they don't leave a mess like some of the other chimney sweeps do. I've actually got two different houses, and they clean the chimneys for me in both of them. They have done a new liner in actually both houses now, and they are very clean, very neat, and very precise. The price that was given to me was the price it was. I'm very happy with Ashmasters.”

“They swept the chimney. First of all, they were exact. They told me how much it was going to cost and what was involved, and they gave me a time that was convenient for me. They came on time, and they were very clean. They had their vacuum cleaner and their booties—they had everything. They were very professional—no nonsense. I liked them. They had worked for me before, so I called them again. I think they are an A.”

“They came and did the job they quoted for the amount they quoted, and it was very quick and easy. They cleaned our chimney and then did a chimney inspection. They came back a couple of days later and repaired our chimney and our front stoop.”

“They were prompt and returned phone calls. They provided a quote, and the cost met the quote. They were doing some repointing on the chimney, and they also put in a new lock top damper.”

“Ashmasters was clean, efficient, and did what I paid them to do. They cleaned the chimney, and they did a great job, didn't make a mess, and cleaned up before they left. I'd give them an A.”

“They were on time, and they appeared to be very knowledgeable. They were very polite, and they cleaned up afterward. I'd give them an A.”

“The technician came out to clean the chimney, but he also checked to see if my damper was broken. He was able to assess that it wasn't, and he took the time to kind of show me how to use it properly. I just felt that he went above and beyond what he came out to do and was really helpful.”

“They've been coming for a couple of years and cleaning our chimney. They do a great job, and they take care of everything. I would say they're an A.”

“They do an excellent job. They didn't try to add anything to the job that they came over to do. They showed me some things, but they didn't try to increase the scope of work—they stuck to the plan. I'd give them an A.”

“They did a dryer vent cleaning and a chimney inspection. I'd rate their service an A.”

“I found out about Ashmasters in Best Pick Reports. They worked on our last house, and they have done some work here; they did a cleaning for us, and they are probably going to redo our chimney cap. I would give them an A+ rating.”

“I've been using them for years. They come every year and clean my chimney. I'd give them an A.”

“They did an inspection for the chimney and for the dryer, and everything was all right. He was on time, he answered all of my questions all right, and he was pretty fast. They earned an A.”

“They did a chimney sweep. The guys are friendly and neat, they clean up, and they're quick and on time. I'd give Ashmasters Chimney Service an A.”

“I'd grade them an A. They were quick, and everything worked out well.”

“They cleaned my chimney. They were very fast, and they were prepared. They did a good job and cleaned up after themselves—it all went well. I'd give them an A.”

“Ashmasters put a chimney cap on, and we've had the chimney cleaned too. The customer service was good. I'd rate their company an A.”

“They did a real good job. They repointed my chimney between the bricks, they replaced some of the bricks, and they put an overhanging border around the top. They generally cleaned the whole thing up. It only took a day; they were quick and efficient, and they did a good job. I'd give them an A.”

“I've used Ashmasters Chimney Service last year, and next week, I'm having them do a chimney cleaning. They haven't done it this year between their schedule, my schedule, and the fact that it snowed when they were supposed to come, but they're coming next week. They do chimney cleaning and repair, and they're very good. They were recommended by a neighbor. I have to give them an A+.”

“As far as I know, their work was OK, but when we get into the winter and light fireplaces, I think that would be a better time to assess it—we haven't started a fire in the fireplace since May. The customer service was good, and they made the appointments on time—it was all good. I had no problem with the home inspector coming in and taking a look. Everything checked out OK. I'd give them an A rating.”

“They did fireplace and chimney cleaning, and they also did dryer duct cleaning. I had no problems—we had no issues at all with them. I'd give them an A grade.”

“They got here before they said they were going to get here, and they did the work when they said they were going to do it and for the amount they said they were going to do it for. It looks great. We called them back because they had worked on our chimney before. I'd grade them an A.”

“They did a chimney cleaning and a cleaning of the dryer vent. They were on time, they did it quickly and efficiently, and it was clean when the worker left. I first heard about them from someone else in my condo complex that had used them. They deserve an A grade.”

“Their service was good. They did chimney cleaning for the fireplace. I first heard about the company through my landlord, who gave me their number; they are the preferred vendor for my insurance company, so they were recommended to me. I'd give them an A.”

“They did some general repairs for us on our chimney. They were very professional, they got here on time, and they cleaned up after themselves. I think Ashmasters deserves an A.”

“They've done chimney cleaning for us. We had a chimney fire, and they've done a whole bunch of stuff. They've done a great job. I'd grade their service an A.”

“Everything went very well. There wasn't much to the work, and all I know is that there weren't any problems. They got there on time, they were polite, and they made sure they didn't make a mess. I'd rate them an A.”

“They did chimney cleaning, an inspection, and a dryer vent cleaning. As usual, they were professional and efficient. They arrived when they said they would, and they were done way earlier than the time they had allotted for our work case scenario. They've done work in our community in years past, so I think I used them several years ago. They get an A rating from me.”

“They repaired some of the mortar. They were prompt, very clean, professional, and quick. We haven't had any problems since. I'd give them an A.”

“They repaired and cleaned the chimney. They gave us good service. I heard about them from a recommendation, and I'd give them an A grade.”

“They had to recement the top of the chimney, and then they also put an additional cover on. They had put a cover on one part a couple of years before, but not on the other one. I've been doing business with them for probably six to eight years—maybe longer than that—and I'd give them an A.”

“They did the inspection and left. The chimney did not need cleaning. I'd give them an A.”

“We were happy with the experience we had. The guy from Ashmasters re-pointed the chimney and put concrete on it, and he looked at the chimney and showed me some things that were obvious problems. I felt like he was a really honest guy—A+.”

“Ashmasters put a topper on my chimney. I used to have birds that made nests in my chimney every year. Ashmasters came in and cleaned my chimney. They put the topper in, and I haven't had a problem with it. It's been fabulous. I'd give them an A.”

“Ashmasters removed a wood stove from our house and closed the opening off up on the roof. They arrived on time and cleaned up afterward. They did excellent work.”

“Ashmasters was respectful and knowledgeable—everything you want a contractor to be. They did a good job.”

“I have to say I'm very impressed because they came out two years in a row to make things right. They never said, 'Oh, you're out of warranty' or anything. So that was pretty impressive, I have to confess. I think they recemented the brick on the front walk, but then I think they also redid the cap on my chimney. They had to redo the concrete on the top of my chimney. I would highly recommend them, and I don't normally recommend people, but they're a very good company. I would give them an A.”

“It was excellent work. They capped our chimney. They came in and did what they were supposed to do, and there were no issues with them. It was a pretty straightforward thing. I'd give them an A+.”

“They did a real good job on my chimney. I just thought they were really genuine, good people to deal with who gave me an honest assessment and honest quote. They did some really good work. They actually put a new crown on, did some pointing work, and sealed my chimney—it was leaking a little bit. I'd recommend them highly. I would give them an A+. They did a great job for me.”

“I thought it was very good. They redid my front stoop about a year ago. The two workmen that were here were courteous, friendly, and very professional. I would give them the highest grade, and if I have some more work to be done, I'll call them.”

“They came and cleaned our chimney. They did a good job, and they did what they said they would do. The workers and the quality of the work were fine. I would call them again. No complaints—I'd give them an A+.”

“They were friendly, thorough, and timely. They've cleaned our fireplace a number of times. They did good work, and I would recommend them. I'd definitely give them an A+.”

“Ashmasters replaced the crown on my chimney, waterproofed my chimney, and replaced some of the joints on the shoulders of the chimney. Their customer service was very good. The owner himself came out and did the estimate. I would give them an A grade. They finished in a reasonable amount of time and cleaned up after themselves.”

“Ashmasters was fine. They did what I asked for, and it was very quick, neat, and clean. They did some tuck-pointing work on the brick and recapped the chimney. I'd recommend them. I'd give them an A.”

“They were courteous and professional, and they did what they said they would do—that's all I can ask. I think I was referred to them several years ago by a family member. I've used them several times. They've cleaned our chimneys twice, they've replaced the front grates and glass, and they repaired a damaged screen at the top of the fireplace. I would probably give them a good, solid A.”

“They were able to explain what needed to be repaired on the chimney. We've used them in prior years to rebuild the inside of the chimney. I would recommend them. I'd give them an A.”

“I thought their work was fine. They did a good job, and it was clean and done in a timely manner. I didn't have to call them back. They did chimney repair and cleaning. I would give them an A.”

“I was very happy with their work. The workers were all great. They repaired a chimney on my father's house. I would recommend them and give them an A.”

“They did chimney cleaning for me, and it was fine. They did what I paid them to do. The workers showed up on time. They repaired the chimney years ago, and I've had them as chimney cleaners ever since. I'd probably recommend them. They were recommended to me by another company when I had a problem and needed repairs done. I would say they get an A.”

“They were efficient and clean, and they explained well what they were going to do and how much it was going to cost up front. They said, 'This is what it's going to be,' and that's what it was. The way they explained it was the way they did the work. It was very efficient. They installed a chimney collar and repaired the chimney cap. The quality of work was very good, and I haven't had any issues yet. It's probably been almost a full year coming up, maybe half a year now, and so far, so good. I'd give them an A+.”

“I was very pleased with their service. They knew what they were doing, and they did what they said they were going to do at the cost they said they would do it for. I think I was referred to them by another contractor that I had out at the house. I think they sealed my brick. I would say they get an A. They were good guys, and they definitely knew what they were doing. I'm very happy to recommend them.”

“Ashmasters is friendly and knowledgeable, and they've always had a solution to any problem we've had in the last ten years. They raised my chimney when it wasn't drafting correctly, and they replaced the flashing and the bad roofing around the chimney. They clean my chimney every year, and they've done some brick and mortar work as well. They're an A+.”

“Ashmasters was wonderful. They explained everything they were going to do before they did it. They repaired the flue, damper, chimney cap, and the hearth. I would give them an A+.”

“Everything with Ashmasters was great. We're happy with them. They fixed a problem with our chimney that we haven't been able to fix for five years. I would definitely recommend them—they're an excellent company.”