Master Chimney Sweepers
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Master Chimney Sweepers has received 4.9 out of 5 stars based on 145 customer surveys conducted through Our Research Partners.
5
128
4
15
3
2
2
0
1
0
6th year as a Best Pick Call
"'Trusted since 1977'. Our employees are some of the most experienced career chimney sweeps in the industry. This allows us to provide the best experience possible and create a lifelong relationship with every customer."

Bill Heffernan | President
Company Information
Services Offered
Master Chimney Sweepers offers chimney cleaning, sweeping, relining, and Level 1 and Level 2 video chimney inspections. The company also offers chimney cap installation and damper installation.
Services Not Offered
Master Chimney Sweepers does not offer tuck-pointing or brickwork services or repair.
Warranty
Master Chimney Sweepers offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 1977.
Distinctions
Master Chimney Sweepers is a member of the National Chimney Sweep Guild and the Massachusetts Chimney Sweep Guild. Sweeps are Certified Chimney Professionals (CCP) or are certified by the Chimney Safety Institute of America (CSIA).
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
The company sells products by HY-C, Gelco, Olympia, and M&G DuraVent.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
197 W Central Street
Natick, MA 1760
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 102515, CSSL-099841

Compiled Score:

Master Chimney Sweepers has received 4.9 out of 5 stars based on 145 customer surveys conducted through Our Research Partners.
5
128
4
15
3
2
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/24/2021

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Review by
09/23/2021

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Review by
09/17/2021

“Master Chimney Sweepers were very respectable. They worked efficiently and quickly. I am also giving them a 5 star rating because they were responsive and answered all our questions. We had a lot of questions. They seems to give a thorough cleaning as well as thorough, honest answers. They didn't try to upsell us or anything.”

Review by
08/13/2021

“They were very professional, they were on time, they did the work well, and they cleaned up after themselves. I was pretty happy with the work that they did.”

Review by
08/13/2021

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08/13/2021

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07/14/2021

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07/14/2021

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07/14/2021

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07/14/2021

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06/07/2021

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Review by
06/07/2021

“Master Chimney Sweepers was reliable and responsive. They are there when they say they are going to be and do a good job!”

Review by
06/07/2021

“They are punctual and professional.”

Review by
06/02/2021

“I would give Master Chimney a five-plus, plus, plus if I could. They are the best company I have ever worked with. They are very serious and want to do their work well. They are safe and want the customer safe. They are incredible. The actual work is great. They are caring for the customer from the top of the organization from Randy to the person coming out Vinny. I really appreciate and respect them.”

Review by
06/02/2021

“The sweeper arrived on time, was courteous and efficient.”

Review by
06/01/2021

“They were easy to work with.”

Review by
06/01/2021

“They were courteous, and did a good job!”

Review by
06/01/2021

“Matthew was polite.”

Review by
06/01/2021

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06/01/2021

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06/01/2021

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06/01/2021

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06/01/2021

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06/01/2021

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Review by
03/27/2021

“Jobs done right.”

Review by
03/24/2021

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03/23/2021

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Review by
03/22/2021

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Review by
03/22/2021

“I don't have any friends.”

Review by
03/22/2021

“Excellent work. Worker's were knowledgeable and friendly.”

Review by
03/20/2021

“I found Master Chimney Sweepers to be incredibly helpful and professional.”

Review by
03/20/2021

“The gentleman was very pleasant, cordial with us, and very special.”

Review by
03/20/2021

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03/19/2021

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03/16/2021

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03/16/2021

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03/16/2021

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03/15/2021

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03/15/2021

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03/15/2021

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03/15/2021

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03/15/2021

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03/15/2021

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Review by
03/15/2021

“See below —excellent professional service, attention to detail, and ability to solve issues.”

Review by
03/15/2021

“I would recommend them because they were very professional and their service was great”

Review by
03/15/2021

“I had an emergency situation and they responded fairly properly. They were really busy but came the same day.”

Review by
03/15/2021

“Company is prompt and thorough. Always cleans up after themselves.”

Review by
03/15/2021

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03/12/2021

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03/12/2021

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03/12/2021

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03/12/2021

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03/12/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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Review by
03/11/2021

“I have used Master Chimney Sweepers for years and I really appreciate their annual call to remind me of cleanings”

Review by
03/11/2021

“Reliable. Personable technicians. Respectful of house and belongings.”

Review by
03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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03/11/2021

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Review by
03/11/2021

“We have used the company for chimney cleaning for many years and are always satisfied with their work and expertise.”

Review by
03/11/2021

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Review by
03/10/2021

“Timely arrival for scheduled appointment with a competitive price and installation of chimney cap and evaluation of chimney.”

Review by
03/10/2021

“Master Chimney is great to work with. They clean our chimney and wood stove each year, and do a thorough inspection. They even gave us advice when we had a leak in the roof, next to the flashing. Their suggestions solved the problem!”

Review by
03/10/2021

“Im sorry I don't remember the name of the person who cleaned the chimney, but he was very efficient, effective and courteous. He did a great job.”

Review by
03/10/2021

“They do a great job but are expensive.”

Review by
03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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03/10/2021

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Review by
11/16/2019

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Review by
11/16/2019

“Always on time, always thorough, always neat.”

Review by
10/14/2019

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10/14/2019

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Review by
10/05/2019

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Review by
10/04/2019

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Review by
10/02/2019

“They did a good job. They were wonderful.”

Review by
10/01/2019

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10/01/2019

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Review by
09/30/2019

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09/30/2019

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09/30/2019

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Review by
09/30/2019

“They are polite, helpful, and very willing to adjust the time if need be. They are a pleasure to work with!”

Review by
09/30/2019

“Master Chimney Sweepers met my expectations because they did a nice job for us.”

Review by
09/30/2019

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Review by
09/25/2019

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