Master Chimney Sweepers
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 73 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Master Chimney Sweepers has received 5 out of 5 stars (A-rating) based on 73 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Our employees are some of the most experienced career chimney sweeps in the industry. This allows us to provide the best experience possible and create a lifelong relationship with every customer."

Bill Heffernan | President
Company Information
Services Offered
Master Chimney Sweepers offers chimney cleaning, sweeping, repair, relining, and inspections. The company's additional services include chimney cap installation, tuck-pointing, fireplace repair, and damper installation.
Warranty
Master Chimney Sweepers offers a 100 percent customer satisfaction guarantee.
Company History
The local company has been serving residential customers since 1977.
Distinctions
Master Chimney Sweepers is a member of the National Chimney Sweep Guild and the Massachusetts Chimney Sweep Guild. All sweeps are Certified Chimney Professionals (CCP) or are certified by the Chimney Safety Institute of America (CSIA).
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
The company sells products by HY-C, Gelco, Olympia, and M&G DuraVent.
Licenses
HIC 102515, CSSL-099841
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It went very well.”

“Master Chimney was very good and professional.”

“I always refer them to family members!”

“They came when they said they would and did a really good job.”

“Master Chimney did a good job. We are happy with the results.”

“Master Chimney Service is great, and they are very responsible and respectful. The fireplace had not been used that often this winter, but they checked the chimney flue and everything anyway because of the furnace. They did what needed to be done. They were excellent, and I would recommend them to anyone. I would definitely grade them as an A.”

“We like Master Chimney Service. They clean the chimney and the wood stove—all the things that they are supposed to be doing. I like that they are very prompt and do a super job. I would say they get an A.”

“They cleaned my chimney. They came and did their job quickly, and they earned an A. I think they were the best.”

“Master Chimney cleaned the flue and fixed it. They did their job. I would rate them as an A+.”

“Their work was excellent with no complaints, and I am extremely likely to recommend them.”

“I've been using them for several years. They come in and clean the chimney, and the house hasn't burned down. I would give them an A.”

“I thought they were going to have to cut a hole in our chimney and put what they call an access door outside, and the guy came in and realized he could access it a different way. He saved us $100 by not going right for the drilling or cutting out bricks from the chimney. He found a solution that was much better than I thought we would have to do. You would not have known he was there after he left; he was extremely neat and organized. And the amount of the stuff that came out of the chimney was gross. That was my first experience with Master Chimney Sweepers, but the previous owners used them. He saved us money; I would definitely grade Master Chimney as an A.”

“They did a good job. It was excellent with no complaints.”

“They did general annual maintenance. I like that they are professionals. I would give them an A+.”

“They are great; we've used them several times. They're A+.”

“Master Chimney did a great job, and they do so every year when they come; we never have a problem. I would grade them as an A+. They are always here on time. I would definitely recommend them.”

“I know they come and check the chimney and flue—that kind of stuff. When I owned the property, that's the people that they used. They worked fine as far as I know. They came, we paid them, and they left. They get an A from me.”

“They did chimney cleaning for me, and they did a good job. We hired them to do a job, and they did a good job. I would give them an A.”

“Their work was fine.”

“It was fine.”

“Everything was fine; no issues. I would give Master Chimney an A and would recommend them to friends.”

“They did a chimney inspection and cleaning. He was friendly, quick, and thorough. They deserve an A.”

“We have them every year with no complaints. They are fine.”

“It was a good experience. I've used them before, and I will use them again. They cleaned the furnace flue. The work they do is good. I would give them an A rating.”

“Excellent work. No complaints, and I would recommend them.”

“They cleaned both my chimneys. They're professional and up front about what they do. I would grade them as an A for overall experience.”

“They were very professional. It was just the cleaning. I would rate them as an A”

“They show up when they say they are going to show up and do the job I pay them for. I got a liner from them, and they put on the tops to keep the wildlife out. They get an A.”

“They were good, efficient, and did their job. They just cleaned the chimney. I would grade them as an A.”

“Everything was fine. He was prompt, on time, and did what he was supposed to do. We had a new pipe put on. They were very clean—put the tarp down and all of that stuff. I would rate Master Chimney as an A.”

“They were just fine. They stay in touch and get you on their calendar, and they work quickly and give good advice. I would grade them as an A.”

“They just swept it. It was fine. I would give them an A rating.”

“It was fine.”

“Master Chimney was great, and the guy knew what he was doing. He was efficient, and he was very diligent. They cleaned my chimney. I would give them an A grade.”

“The guys know that I am a good, long-time customer.”

“It worked out fine.”

“It was just fine.”

“It was good.”

“They were fine. Their service was fine, and I didn't have any problems with them.”

“First of all, the gentleman that came here was very informative and answered all my questions. He explained everything to make sure my fireplace was running properly. I was very satisfied. They deserve an A. They were recommended to me by the guy that handles my furnace.”

“They are on time, and they clean my chimney. I would grade them as an A.”

“He was knowledgeable, efficient, and answered any questions that I had. He gave me some solid advice for the future in regards to the chimney and how to care for it, and he was nice and clean. He just cleaned the flue. I would give Master Chimney an A.”

“They did the job. They cleaned our chimney. I would give them an A rating.”

“They are OK.”

“I think they showed up when they said and did what they said. They did regular services. They were an A.”

“They are very thorough and very professional. I'd give them an A.”

“They came when they said they would, and I have been using them for years. Master Chimney gets an A.”

“They came in when they said they would; I wasn't even around, and I didn't see all what they did. It was up in the chimney, so I didn't inspect it, but they did what they said they were going to do. I would give them an A rating.”

“They were very personable. They clean our wood burning stove and furnace flue and relined our furnace flue.”

“Master Chimney is really great. We've been using them for several years now. The guy that comes is really nice, and we have had the same guy two times in a row. It's really nice to have somebody that you had before. The first time that they came here, they were very honest. We don't use our fireplace, and they told us that we didn't need our flue cleaned rather than just charging us. I would have thought it was part of it. They are spotless, and they are very nice. I would give them an A. We've been using them for several years, and we think they are great.”

“They showed up when they said they were going to, and it was complete.”

“We have a spring inspection, and they inspect and clean our furnaces. I'm a person that is very loyal to people that I do business with. I just usually stick with people that I've done business with, and that's just the way I am. I would rate Master Chimney as an A. All of those were good qualities.”

“They cleaned the chimney, and they did a good job. I'd give them an A.”

“Master Chimney has done my chimney for a few years. They come on time and do a good job. I would grade them as an A. They were outstanding.”