“Master Chimney Sweepers met or exceeded my expectations. They were courteous, on time, professional, and it was all done at a good price.”

“They were timely, they did a thorough job, and they were in and out efficiently.”

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“It's a very professional company and I did just recommend them to a friend, I think very good.”

“They exceeded my expectations in all areas.”

“I was satisfied with all of it.”

“I was satisfied with Master Chimney Sweepers timeliness and level of professional work.”

“They met all of our expectations!”

“I would like to recognize the two technicians who came to my home. One was responsible for cleaning and inspecting the chimney, the other was a mason. I was impressed with everyone that Master Chimney Sweepers sent to us.”

“They did the job well.”

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“They did a really thorough job of explaining our non-standard chimney system to us.”

“The thoroughness of the communication.”

“They are diligent, and they come on time. They have quality staff.”

“I was most satisfied with them because they just do good work.”

“All areas met my expectations. The technician was pleasant and knowledgeable. He was good to work with.”

“At one point I needed to reschedule because of the gas explosion issue that happened here in Andover, so they were super cordial with getting back to me in a timely fashion to reschedule for a safer time. Now that we're a customer of theirs, they're very good about sending out discounts for different seasons. They stay in touch and up to date with the people they've done service for, and that makes it easy to remember that it's time to have work done.”

“I was most satisfied with the cleanliness. They kept everything clean while doing the work.”

“I was most satisfied with the well trained technicians.”

“They met my expectations.”

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“They came when they said they would and did a really good job.”

“Master Chimney did a good job. We are happy with the results.”

“Master Chimney was very good and professional.”

“I always refer them to family members!”

“It went very well.”

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“They are great; we've used them several times. They’re A+”

“They came in when they said they would; I wasn't even around, and I didn't see all what they did. It was up in the chimney, so I didn't inspect it, but they did what they said they were going to do. I would give them an A rating.”

“I don't have any issues, but I wasn't given any notice as to why. And I personally don't appreciate them giving out my phone number and so that right off the bat is a no no, so I would say it was a bad experience.”

“They came when they said they would, and I have been using them for years. Master Chimney gets an A.”

“It's delivered on time, and I get good value. I would grade them as an A.”

“They showed up when they said they were going to, and it was complete.”

“They are very thorough and very professional. I’d give them an A.”

“Master Chimney has done my chimney for a few years. They come on time and do a good job. I would grade them as an A. They were outstanding.”

“They're fine. I have them every year. They're reliable, and I would give them a B.”

“I've done business with them before. They’ve always been the best chimney sweepers we have used. We have used others when someone has offered a deal. Year in and year out when we go back to them, we've always been satisfied. I think the prices they charge, and chimney sweepers in general, are higher than they ought to be, but none the less we hire them and are satisfied with their work. I would rate Master Chimney as a B+.”

“We have a spring inspection, and they inspect and clean our furnaces. I'm a person that is very loyal to people that I do business with. I just usually stick with people that I've done business with, and that's just the way I am. I would rate Master Chimney as an A. All of those were good qualities.”

“They cleaned my chimney. They came, did their job quickly, and that was it. They earned an A. I think they were the best.”

“I think they showed up when they said and did what they said. They did regular services. They were an A.”

“The did a good job. It was excellent with no complaints—A+.”

“They were responsive to the problem that I had, and it was a fair price for the business transacted. They did a cap and a clean. I would grade them as a B. I'm not going to have them finish the work. What they did was OK, but there is still some mortar work to be done, and their price was twice what I could have anyone locally come in and do.”

“I thought they were going to have to cut a hole in our chimney and put what they call an access door outside, and the guy came in realized he could access it a different way and saved us a 1 bucks by like not going right for the drilling or cutting out bricks from the chimney. He found a solution that was much better than I thought we would have to do. You would not have known he was there after he left; he was extremely neat and organized. And the amount of the stuff that came out of the chimney was gross. That was my first experience with chimney sweep, but the previous owners used them. He saved us money; I would definitely grade Master Chimney as an A.”

“Great company in every way. I had the same tech for two years in a row, which is rare. Great guy; prompt, personable and experienced. We have used Master Chimney for several years, and all their techs have been great! They are also very honest. The first time they came they were supposed to clean out both flues. The tech told me my fireplace flue didn't need cleaning (we don't use the fireplace at all). He could have just charged me and gone through the motions of cleaning it. Instead they told me the truth and saved me money. Their support staff on the phone is also very professional and pleasant. Great company; great experience.”

“Master Chimney Sweepers are great, and they are very responsible. The fireplace had not been used that often this winter, but they checked the chimney flue and everything anyway because of the furnace. They did what needed to be done. And it's the same person that has been dealing with my 94-year-old dad for years now. They are very responsible and respectful. They were excellent; I would recommend them to anyone that has a furnace. This is an old home, and they would be good for anyone with an old home or just anybody that has a furnace that has a chimney that needs to be checked.”

“First of all, the gentleman that came here was very informative and answered all my questions. He explained everything to make sure my fireplace was running properly. I was very satisfied. They deserve an A. They were recommended to me by the guy that handles my furnace.”

“He was knowledgeable, efficient, and answered any questions that I had. He gave me some solid advice for the future in regards to the chimney and how to care for it. And he was nice and clean. He just cleaned the flue. I would give Master Chimney an A.”

“Everything was fine. He was prompt, on time, and did what he was supposed to do. We had a new pipe put on. They were very clean—put tarp down, all of that stuff. I would rate Master Chimney as an A.”

“They show up when they say they are going to show up and do the job I pay them for. I got a liner from them, and they put on the tops to keep the wildlife out. They get an A.”

“Master Chimney was great, and the guy knew what he was doing. He was efficient, and he was very diligent. They cleaned my chimney. I would give them an A grade.”

“They did the job efficiently and at a reasonable price. They did it well. They cleaned the gutters and whatever else was needed. I would give them an A.”

“They were just fine. They stay in touch and get you on their calendar. And they work quickly and give good advice. I would grade them as an A.”

“I've been using them for several years. They come in, clean the chimney—what do I know; the house hasn't burnt down. I would give them an A.”

“They were good, efficient, and did their job. They just cleaned the chimney. I would grade them as an A.”

“They were very professional. It was just the cleaning. I would rate them as an A”

“They did the job. They cleaned our chimney. I would give them an A rating.”

“They just swept it. it was fine. I would give them an A rating.”

“They are on time, and they clean my chimney. I would grade them as an A.”

“I had a positive experience.”

“They call every year, and they come do a good job. They clean up and they leave, just what I need. I would give them a B+.”

“RESEARCHER ERROR.”

“Excellent work. No complaints, and I would recommend them.”

“We have them every year with no complaints. They are fine.”

“They cleaned both my chimneys. They're professional and upfront about what they do. I would grade them as an A for overall experience.”

“Everything was fine; no issues. I would give them an A and would recommend Master Chimney to friends.”

“They did a chimney inspection and cleaning. He was friendly, quick, and thorough. They deserve an A.”

“They did general annual maintenance. I like that they are professionals. I would give them an A+”

“It was a good experience. I've used them before, and I will use them again. They cleaned the furnace flue. The work they do is good. I would give them an A rating.”

“We like Master Chimney Sweepers. They clean the chimney and the wood stove—all the things that they are supposed to be doing. I like that they are very prompt and do a super job. I would grade them as an A.”

“I know they come and check the chimney and flue—that kind of stuff. When I owned the property, that's the people that they used. They worked fine as far as I know, so I really can't attest. They came, we paid them, and they left. They get an A from me.”

“They cleaned the chimney and inspected two chimneys for a new house that I bought to make sure they were up to code. They didn't overcharge me, and they said that everything looked really good. They said all that I needed to do was clean it, so I trusted them. I would grade them as an A+.”

“I'm very happy with them. They've done it for me for about three years. They come in, check it out, and clean the chimney liner. They do a good job. They call me up, come and do the job, and the price is pretty reasonable. I would grade them as an A, because I had no complaints.”

“Their work was excellent with no complaints, and I am extremely likely to recommend them—A+.”

“They did chimney cleaning for me, and they did a good job. We hired them to do a job, and they did a good job. I would give them an A.”

“Their work was fine.”

“They cleaned the chimney, and they did a good job. I’d give them an A.”