Master Chimney Sweepers
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Master Chimney Sweepers has received 4.7 out of 5 stars based on 97 customer surveys conducted through GuildQuality.
5
73
4
20
3
4
2
0
1
0
5th year as a Best Pick Call
"'Trusted since 1977'. Our employees are some of the most experienced career chimney sweeps in the industry. This allows us to provide the best experience possible and create a lifelong relationship with every customer."

Bill Heffernan | President
Company Information
Services Offered
Master Chimney Sweepers offers chimney cleaning, sweeping, relining, and Level 1 and Level 2 video chimney inspections. The company also offers chimney cap installation and damper installation.
Services Not Offered
Master Chimney Sweepers does not offer tuck-pointing or brickwork services or repair.
Warranty
Master Chimney Sweepers offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 1977.
Distinctions
Master Chimney Sweepers is a member of the National Chimney Sweep Guild and the Massachusetts Chimney Sweep Guild. Sweeps are Certified Chimney Professionals (CCP) or are certified by the Chimney Safety Institute of America (CSIA).
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
The company sells products by HY-C, Gelco, Olympia, and M&G DuraVent.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
197 W Central Street
Natick, MA 1760
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 102515, CSSL-099841

Compiled Score:

Master Chimney Sweepers has received 4.7 out of 5 stars based on 97 customer surveys conducted through GuildQuality.
5
73
4
20
3
4
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/12/2021

No review comments provided

Review by
03/12/2021

“The technician while working on the furnace knocked out one of the connections from the sewer line. He notified me right away stating it was his mistake. We shut off the water, called the water department, and a plumber. He had to wait around for that and then finish his job. He called into the home office. They were able to take $100 off the bill.”

Review by
03/12/2021

No review comments provided

Review by
03/12/2021

“Vinny was our technician, and I liked him.”

Review by
03/12/2021

No review comments provided

Review by
03/11/2021

“The technician that was here in December of 2020 was very nice.”

Review by
03/11/2021

No review comments provided

Review by
03/11/2021

“I have used Master Chimney Sweepers for years and I really appreciate their annual call to remind me of cleanings”

Review by
03/11/2021

No review comments provided

Review by
03/11/2021

“The person that came out was very good.”

Review by
03/11/2021

“They always do a great job.”

Review by
03/11/2021

“Mark was exceptional.”

Review by
03/11/2021

No review comments provided

Review by
03/11/2021

No review comments provided

Review by
03/11/2021

“They took care of my house and cleaned up very well. They left no mess.”

Review by
03/11/2021

“They are very professional.”

Review by
03/11/2021

No review comments provided

Review by
03/11/2021

“I would like to recognize the guy that does the cleaning for us. He has been excellent.”

Review by
03/11/2021

“Reliable. Personable technicians. Respectful of house and belongings.”

Review by
03/11/2021

“They met my expectations.”

Review by
03/11/2021

“We have used the company for chimney cleaning for many years and are always satisfied with their work and expertise.”

Review by
03/11/2021

“Master Chimney Sweepers met my expectations with the cleaning of my chimney.”

Review by
03/11/2021

No review comments provided

Review by
03/10/2021

“They met my expectations with having a lot of information and being very detail oriented.”

Review by
03/10/2021

“Master Chimney is great to work with. They clean our chimney and wood stove each year, and do a thorough inspection. They even gave us advice when we had a leak in the roof, next to the flashing. Their suggestions solved the problem!”

Review by
03/10/2021

“They met my expectations by identifying the problem and correcting it.”

Review by
03/10/2021

“Im sorry I don't remember the name of the person who cleaned the chimney, but he was very efficient, effective and courteous. He did a great job.”

Review by
03/10/2021

No review comments provided

Review by
03/10/2021

No review comments provided

Review by
03/10/2021

“They do a great job but are expensive.”

Review by
03/10/2021

No review comments provided

Review by
03/10/2021

No review comments provided

Review by
03/10/2021

No review comments provided

Review by
03/10/2021

“Timely arrival for scheduled appointment with a competitive price and installation of chimney cap and evaluation of chimney.”

Review by
03/10/2021

“I would like to recognize Mark for exceptional service.”

Review by
03/10/2021

“They were very friendly.”

Review by
11/16/2019

“Every technician who has come on a call has been excellent. I have used Master Chimneysweeps for years.”

Review by
11/16/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/05/2019

“They were on time, as to what they said they would be. That is certainly a plus!”

Review by
10/04/2019

No review comments provided

Review by
10/02/2019

“They did a good job. They were wonderful.”

Review by
10/01/2019

“To y was wonderful.”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Master Chimney Sweepers met my expectations because they did a nice job for us.”

Review by
09/30/2019

“They are polite, helpful, and very willing to adjust the time if need be. They are a pleasure to work with!”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/25/2019

“I would recognize Mark for his exceptional service. He is the guy that routinely comes in.”

Review by
09/24/2019

“I would like to recognize Matt for his exceptional service.”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Mark has cleaned and serviced my chimney for a number of years. He has always been very pleasant and professional. If I have had any questions, he has always taken the time to answered them. I trust his judgment should any problem arise with either the chimney or fireplaces. He has always left the area clean and I have never had to pick up after he is finished.”

Review by
09/23/2019

“Professional, cleans up after themselves and prompt”

Review by
09/23/2019

No review comments provided

Review by
09/20/2019

“The technician from Master Chimney Sweepers was very polite and courteous.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“They gave us good advice about maintaining our chimney and it helped to make us feel safer in regards to using it.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“They did a good job.”

Review by
09/20/2019

No review comments provided

Review by
09/19/2019

“They are always prompt and do great work.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“The young man who did the work was fantastic! He's been here before, but I can't remember his name off the top of my head - sorry!”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“we've had two very nice young men service our burner for the past, well years. they both have been very good”

Review by
02/12/2019

“Master Chimney Sweepers met or exceeded my expectations. They were courteous, on time, professional, and it was all done at a good price.”

Review by
02/11/2019

“They were timely, they did a thorough job, and they were in and out efficiently.”

Review by
02/06/2019

No review comments provided

Review by
02/06/2019

No review comments provided

Review by
02/06/2019

“It's a very professional company and I did just recommend them to a friend, I think very good.”

Review by
02/06/2019

“They exceeded my expectations in all areas.”

Review by
02/06/2019

“I was satisfied with all of it.”

Review by
02/06/2019

“I was satisfied with Master Chimney Sweepers timeliness and level of professional work.”

Review by
02/06/2019

“They met all of our expectations!”

Review by
02/04/2019

“I would like to recognize the two technicians who came to my home. One was responsible for cleaning and inspecting the chimney, the other was a mason. I was impressed with everyone that Master Chimney Sweepers sent to us.”

Review by
02/02/2019

“They did the job well.”

Review by
02/02/2019

No review comments provided

Review by
02/01/2019

“They did a really thorough job of explaining our non-standard chimney system to us.”

Review by
01/30/2019

“The thoroughness of the communication.”

Review by
01/29/2019

“They are diligent, and they come on time. They have quality staff.”

Review by
01/29/2019

“I was most satisfied with them because they just do good work.”

Review by
01/29/2019

“All areas met my expectations. The technician was pleasant and knowledgeable. He was good to work with.”

Review by
01/29/2019

“At one point I needed to reschedule because of the gas explosion issue that happened here in Andover, so they were super cordial with getting back to me in a timely fashion to reschedule for a safer time. Now that we're a customer of theirs, they're very good about sending out discounts for different seasons. They stay in touch and up to date with the people they've done service for, and that makes it easy to remember that it's time to have work done.”

Review by
01/29/2019

“I was most satisfied with the cleanliness. They kept everything clean while doing the work.”

Review by
01/29/2019

“I was most satisfied with the well trained technicians.”

Review by
01/29/2019

“They met my expectations.”

Review by
01/29/2019

No review comments provided

Review by
04/02/2018

No review comments provided

Review by
04/02/2018

No review comments provided

Review by
04/02/2018

No review comments provided

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