Chim Chimney Sweepers
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chim Chimney Sweepers has received 4.8 out of 5 stars based on 118 customer surveys.
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19
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2nd year as a Best Pick Call
"Our goal is to provide unsurpassed excellence and honest service on every job—large or small. We have been a trusted name for over 35 years."

John "Jack" Nothardt | President
Company Information
Services Offered
Chim Chimney Sweepers cleans, sweeps, repairs, rebuilds, relines, and inspects chimneys for residential and commercial customers. The company's additional services include chimney cap and damper installation, tuck-pointing, fireplace repair, wildlife removal, and masonry services.
Company History
John "Jack" Nothardt started the local, family-owned-and-operated company right out of college in 1979.
Distinctions
John "Jack" Nothardt is a Certified Chimney Professional.
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
Chim Chimney Sweepers sells and services most brands of chimney products.
Licenses
HIC 112243, CS-105144
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Compiled Score:

Chim Chimney Sweepers has received 4.8 out of 5 stars based on 118 customer surveys.
5
97
4
19
3
1
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/25/2018

“I have been completely satisfied and impressed. They've always done what they said they're going to do, when they said they're going to do it. They're reasonably priced.”

Review by
03/23/2018

“I've been working with them for a long time. There are several other outlets I could use, but I've been loyal to them because they're effective.”

Review by
03/23/2018

“I am very happy. I haven't had any complaints. I am expecting them to come out and do some more work once the weather is better.”

Review by
03/23/2018

“It was excellent! Couldn't have been better. Chim Chimney did a great job. Everything they did was done well. They did a good job of not making a mess. I couldn't be happier. Very pleased.”

Review by
03/23/2018

“Wonderfully uneventful! Everything went just perfectly.”

Review by
03/23/2018

“They were professional and good to work with.”

Review by
03/23/2018

“It was a pleasant, drama free experience.”

Review by
03/23/2018

“They came in on time and on budget.”

Review by
03/23/2018

“Chim Chimney did a great job.”

Review by
03/23/2018

“They did just fine.”

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
09/13/2016

“They just cleaned the chimney. I would grade my overall experience as an A.”

Review by
09/13/2016

“They just did chimney cleaning for me. I would grade my overall experience as a B+.”

Review by
09/13/2016

“They did chimney work for me. The only problem I had was that I was confused with the pricing. That was the only drawback. When I called to make the appointment, the gentleman making the appointment was absolutely phenomenal. Overall, I’d give them an A.”

Review by
09/13/2016

“Overall, I have no complaints. They did an awesome job. We had our chimney painted, which is not something they normally do, but they also filled in some of the pieces of mortar that were missing. The guy did an awesome job. I’m very happy with what they did, and I’ve had them for over eight years doing cleanings for us, which is why, when we decided to have the structure repaired, we called them. They also removed a damper for us so that we could put in a gas fireplace. We bought our house eight years ago, and they put a damper in for us. When we wanted a gas fireplace, the damper had to be removed, so they’ve done a couple of cleanings, and then they removed the damper. They removed the cap and attached the cap. We had some work done to the external, and he came out, painted the chimney for us, repaired the cracks that were in the mortar, and then painted the entire chimney. He put a slab on to, because one of the pieces had failed, so he added a slab to prevent any further damage. I absolutely would recommend them.”

Review by
09/13/2016

“They came and swept the chimney. They've been fine. They just did a sweep and a clean. I didn’t have any complaints. I’d give them an A+.”

Review by
09/13/2016

“I’ve only used them once, for chimney cleaning, and they were here for less than 15 minutes. I don’t have any complaints.”

Review by
09/13/2016

“I’d give them an A+. They just did a standard cleaning job. They did a chimney cap for me a little while back, though, and that went very well.”

Review by
09/13/2016

“They actually cleaned my fireplace and put a new cap on it. They worked on the crown. I’d give them an A+. They were wonderful. I have already recommend them.”

Review by
08/31/2016

“They cleaned the woodstove, came back, and pointed the chimney because some of the bricks were loose. I’d give them an A+. I’ve used them for years.”

Review by
08/31/2016

“They cleaned my chimney. I’d give them an A+. They came when they told me they would come. They finished, and then they left. They didn’t leave any dirt behind either.”

Review by
08/31/2016

“They are great. They’re my chimney guys. They cleaned the flue to my woodstove. I can't think of any reason not to give them an A+. They keep in touch with me, they show up, and they do good work.”

Review by
08/31/2016

“They cleaned the chimney, and they’re the ones that cleaned the vents. I’d give them an A for my overall experience.”

Review by
08/31/2016

“They cleaned my chimney for me. I’d give them an A- for my overall experience. I didn’t have any complaints.”

Review by
08/31/2016

“They checked all around—the roof, the chimney, the whole thing. I’d give them A+ for my overall experience.”

Review by
08/31/2016

“They cleaned two chimneys and gave me a quote on some other work. I’d give them an A+ for my overall experience. They were right on time.”

Review by
08/31/2016

“I can't determine whether or not they did an outstanding job, because I can't get up into my chimney, but I am generally pleased with it.”

Review by
08/31/2016

“It could have been more thorough. They cleaned my chimney. I thought it was fair so I’d give them a C. I thought it was too quick. I didn’t think it was fabulous. It could have been a little more thorough. I haven't had chimney cleaned now for awhile. Years ago I had chimney sweeps. It was okay, just okay. I guess they were okay. They were nice enough to come knocking on the door but it didn't seem like years ago. I thought their expertise was poor myself because it did not seem like it did years ago.”

Review by
08/31/2016

“I have had good experiences with Chim Chimney in the past. They did a basic chimney sweep, and I complained about a bird coming down the chimney. They saw that they had the proper vent over the furnace flue, but that there was nothing over the chimney flue for the fireplace. I requested that they put a full cover over it, which they did, and the price was reasonable, and the work was done very professionally. I’d give them a full A for my overall experience. He knew what he was doing. He even fixed a problem with the fireplace damper.”

Review by
08/31/2016

“I always have a positive experience with them. They cleaned my chimney. I’d give them an A because it was exactly 1 percent perfect. I didn’t go up the chimney to make sure it was clean, but they didn’t leave a mess. The only problem I had was with a glitch in their scheduling.”

Review by
08/31/2016

“The cleaning was good. I don’t believe the guy that came last year cleaned it because the guy that came this year said it was really filthy. He did a good job. I’d give them an A+ for the guy that did it this time.”

Review by
08/31/2016

“They cleaned a chimney for me. I’d give them an A for my overall experience.”

Review by
08/31/2016

“They did cleaning work for me. I’d give them a B for my overall experience.”

Review by
08/31/2016

“They did some chimney cleaning work for me in the past. I’d give them an A.”

Review by
08/31/2016

“They cleaned my stovepipe through my chimney. I'd probably give my overall experience a B.”

Review by
08/31/2016

“They did a chimney sweep, and they installed a new damper on my flue. I’d give them a B+.”

Review by
08/31/2016

“They cleaned my chimney. I would probably give my overall experience with them a B.”

Review by
08/31/2016

“So far, so good. They put a chimney cap on for me. We’ll see how long it lasts. I have no complaints.”

Review by
08/31/2016

“They did a fine job. They did chimney sweeping for me. I’d give them a B+ for my overall experience.”

Review by
08/31/2016

“They are very good. They did not just clean my chimney, but they fixed the whole thing. I’d give them A.”

Review by
08/31/2016

“They do a good job. He was just here to clean my chimney. I’d give them an A for my overall experience.”

Review by
08/31/2016

“They cleaned the chimney for me. I would give my overall experience an A. They were very good.”

Review by
08/31/2016

“They did a good job. They cleaned my chimney for me. I’d give them a B.”

Review by
08/31/2016

“They cleaned my chimney. I’d give them A+ for my overall experience.”

Review by
08/31/2016

“They cleaned my chimney. I’d give them A+ for my overall experience.”

Review by
08/31/2016

“They were prompt, on time, and professional. I’d give them an A.”

Review by
08/31/2016

“They cleaned my chimney. I’d give them a B.”

Review by
08/31/2016

“They just cleaned the chimney. I’d give them an A.”

Review by
08/31/2016

“They did a cleaning for me. I’d give them an A+.”

Review by
08/31/2016

“They cleaned the chimney. I’d give them an A+.”

Review by
08/31/2016

“They cleaned my chimneys. I’d give them an A.”

Review by
08/31/2016

“They cleaned my chimney. I'd give my overall experience a B+.”

Review by
08/22/2016

“It was great. I like that company.”

Review by
08/22/2016

“They did cleaning, and they checked the fuse box. I’d give them an A.”

Review by
08/22/2016

“Chim Chimney swept the chimney. It was a normal job. They just came in and did the work. It was fine.”

Review by
08/22/2016

“They cleaned a wood burning stove for me. I’d say they were alright. They did a good job. I’d give them an A.”

Review by
08/22/2016

“They were great. I'm all set. I give them 1 percent. They get the best grade.”

Review by
08/22/2016

“They did chimney and fireplace work. The guy was pleasant. They came when they said they were coming. They did a good job and really just cleaned the chimney. I would grade my overall experience with them as an A.”

Review by
08/22/2016

“They did chimney and fireplace work. The guy was pleasant. They came when they said they were coming. They did a good job and really just cleaned the chimney. I would grade my overall experience with them as an A.”

Review by
08/22/2016

“Chim Chimney put a cap on top of the chimney. The guy was efficient, and he was able to answer questions right away. Clearly, he was someone who has done a lot of these before. I would definitely give them an A.”

Review by
08/22/2016

“They did a few things for me. They put a cap on, most recently. After several visits, they never installed what they were supposed to install, which was the damper. They did not seem to understand that, and they came back numerous times. I’d give them a D- for my overall experience.”

Review by
08/22/2016

“They did a good job. I was happy with them. They did chimney cleaning. They cleaned the lining. They were here when they said they were going to be there, and everything was good. I’d give them an A+.”

Review by
08/22/2016

“They did chimney and fireplace work for me. I've used them for a few years now, and they’re very prompt. They show up when they’re supposed to, and they’re not ever here for very long. I’d give them an A for my overall experience.”

Review by
08/22/2016

“They were great. They cleaned my chimney. I’d give them an A. They were good, on time, clean, and efficient. They were great. They were polite. I have no complaints. They definitely knew what they were talking about.”

Review by
08/22/2016

“They did chimney and woodstove cleaning. They came promptly to the appointment. The guy who did the work was courteous and professional. He did a nice, thorough job, and he did it pretty quickly. I’d give them an A.”

Review by
08/22/2016

“They did chimney and fireplace cleaning. They were right on time. They were very professional and kept things really clean. There was no mess in the rest of the house after they cleaned the chimney. They did a very thorough job. They reported some stuff that needed some work, identified what it was, and showed it to me. All those things were good, and we’ve used them for a number of years. I’d give them an A. They seemed like experts. They had actually relined a steel chimney, which is still doing well 2 years later.”

Review by
08/22/2016

“They cleaned the flue and did some additional chimney cleaning. They were patient. I had a problem with my damper, and the technician was very patient to try and fix it so we would not have to replace it. I’d give them an A overall for my experience. When I put in my information, they got back to me that afternoon when nobody else did.”

Review by
08/22/2016

“They did a good job. They cleaned two chimney flues. They were prompt. They seemed to do a good job. Everything was really clean when they left. While they did try to sell some extra services at the end, they weren’t too pushy about it. I’d give them an A. One problem I had was that the guy who works their phone was not the best.”

Review by
08/22/2016

“They did a chimney cleaning and installed a cap. They did a good job. The cleaning was great. They kept everything clean, did a good job, and didn’t get any of the dirt in the house. They had a problem with the cap, because it’s an old masonry chimney. They stuck it on there and, a few days later, a great windstorm came and knocked it off. They came back, remounted it, and put it all back at no charge. There was no muss, no fuss. They made good on it. I’d give them an A all the way around.”

Review by
08/22/2016

“They relined and rebuilt the chimney top for me. They added a cap so it was a little bit more than just cleaning. They did a good job. I’d give them B+ for the overall experience. They showed up, and they were fast. They were good. It wasn’t complicated work, but what they did, they did it well. The only thing that keeps me from giving them an A is that I haven’t seen them do really complicated work. What they did for me was more or less basic, but well done.”

Review by
08/22/2016

“They did a lot of work on the actual chimney and around the chimney—they put a cap on the chimney, and they sealed brick. In the end, they did about four different things. They offered more than other people did in terms of making sure the problem was solved. The technician did what he said he was going to do, and he did it at a reasonable price. He was very efficient and very personable. He was a hard worker. The only problem is that we have to have a big rainstorm, and that will be the test because that is what the issue was. It was leaking everywhere. The chimney cap was for animals, and I had had an issue with that, but that was solved. Of all the people I’ve had work for me recently, the most recent technician has been one of the best. I’d give them an A for my overall experience. I’m not a soft touch, so it’s not like I just give everybody A’s either.”

Review by
08/22/2016

“Chim Chimney Sweep has been cleaning my fireplace/furnace chimney for the last 7 years. They call me each year to remind me it's time to clean my chimney. They inspect both of my chimneys, before cleaning to make sure it is needed. Several times one of my chimneys did not need to be cleaned. I appreciated their honesty, as I had to take their word, not knowing any better. This resulted in my having to pay less. Chim Chimney always arrived on time, they cleaned up and left no mess. They were professional, and always took the time to answer my questions. I would recommend them to anyone in need of work on their chimney.”

Review by
08/22/2016

“They've worked for me for years, cleaning the chimney. They’re easy to work with. I’d give them an A for the overall experience.”

Review by
08/22/2016

“They did work for me a few weeks ago. They do my annual chimney service. I’d give them an A for my overall experience.”

Review by
08/22/2016

“It was excellent service, with no complaints, and I would recommend them to a friend. They did our chimney and the fireplace.”

Review by
08/22/2016

“They did chimney and fireplace cleaning. The technician was nice and honest about stuff, so I liked that. I’d give them a B.”

Review by
08/22/2016

“They were very good. They cleaned out my woodstove and brushed all the creosote off, from top to bottom. They were quick, thorough, and they did a good job. I’d give them an A.”

Review by
08/22/2016

“They took care of the woodstove for me. I would give them an A- for my overall experience—there is always room for improvement. They were here right when they said they would be.”

Review by
08/22/2016

“They cleaned a woodstove. I have two woodstoves, so it was a two-flue chimney. I’d give them an A. There was a little miscommunication, but it was nothing serious.”

Review by
08/22/2016

“I wasn’t even here when they came this time. They just cleaned the chimney. The work was excellent, and I have no complaints. I would recommend them to a friend.”

Review by
08/22/2016

“They come every year to maintenance the woodstove. They come on time, and they do a good job. I’d give them an A for my overall experience.”

Review by
08/18/2016

“Chim Chimney put in a window. I’d give them an A. They came when they said they would. They did the job quickly, and they didn’t leave any mess behind.”

Review by
08/18/2016

“The experience went very well. They put in a fire separation wall. They were very helpful. In fact, they took away my old woodstove. That was great.”

Review by
08/18/2016

“I had a good experience with them. They did a chimney cleaning for us. I think they were able to do the job promptly and for a good price—A.”

Review by
08/18/2016

“I had a good experience working with them. They cleaned the chimney and the flue, and then put on a chimney cap. They inspected it as well.”

Review by
08/18/2016

“I had a good experience working with them. They cleaned my chimney. I’d give them an A. I like that I didn’t have to do anything. They just came, did it, and left.”

Review by
08/18/2016

“I had a good experience working with them. I haven’t used the chimney, obviously, because it is the middle of summer, but I did have a good experience. The guy was really nice.”

Review by
08/18/2016

“I have had a very good experience working with them. They cleaned our fireplace. We were very satisfied.”

Review by
08/18/2016

“Chim Chimney did a chimney cleaning for us. They didn’t bother us, and I have nothing negative to say about them.”

Review by
08/18/2016

“I had a good experience working with them. They rebuilt the top and put on a cap. They were friendly, responsive, and handsome.”

Review by
08/18/2016

“I had a good experience working with them. They did the chimney for me. They were punctual and on time. They didn’t leave a mess.”

Review by
08/18/2016

“We were happy with the work. They did a chimney cleaning for us. I’m not the person who saw what they did, so I’d give them a B+.”

Review by
08/18/2016

“Chim Chimney have been here for several years now. They clean our chimney every year, and if there’s any other maintenance that needs to be done, I have them do that as well. They installed a chimney liner a few years ago. I’d give them an A. I’m perfectly satisfied. I like that they do the job. They show up when they say they’re going to show up. They charge me what they say they’re going to charge me, and the work seems to be, as far as I can tell, perfectly good quality. I use them every year, and I would recommend them to anybody.”

Review by
08/18/2016

“The guy was coming to do the chimney and he came in the back door and I asked him to put on booties and he said he couldn’t because he had to go back and forth to the truck. I told him I would put them on for him and all he had to do was just put his foot up. He told me no and that he was not doing the job and he walked out. He literally did not do the job because I wanted him to wear booties in the house. I have them here for workmen to come to the house. There were three people who came to the house and I had them put them on. They went outside, they took them off and they put them back on. They had no problem doing it so I did not have a good experience with this company. I did have another guy come back another time so overall, I’d give them a D.”

Review by
08/18/2016

“We had a good experience with Chim Chimney. It was just a regular cleaning. I know he did find a couple of things that needed cleaning. He called today and I should have just told him to come fix it but I’ll have to call him back. There is something on the roof that needs fixing. They were very good. I liked them, so they would get an A from me. They were prompt and courteous. They did all the work the right way. I have no complaints with them.”

Review by
08/18/2016

“The only issue I have is that their billing is a little in disarray. I was getting a bill very late or getting a duplicate bill. However, in terms of their cleaning, they did a good job. I would recommend them. They showed up eventually, and they did a good job when they did. They cancelled once or twice, but when they got here, they did a good job.”

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