Smart Choice Cleaning
12th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Smart Choice Cleaning has received 4.4 out of 5 stars based on 165 customer reviews. Learn about Our Research Process.
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12th year as a Best Pick Call
"Our mission is to provide the most outstanding customer experience ever. We do this by creating lasting and positive relationships with our clients and by using our experience, education, and systems to provide an unparalleled level of service that is backed by our 100 percent money-back guarantee."

John Alzubi | President
Company Information
Services Offered
Smart Choice Cleaning offers carpet and upholstery deep cleaning, spot and stain removal, pet odor removal, and allergy treatments. The company also offers water damage restoration, tile and grout cleaning, Oriental rug cleaning, maid service, and move-out and move-in cleaning. Green cleaning products are available upon request.
Services Not Offered
Smart Choice does not perform carpet repair or carpet stretching.
Minimum Job
A $200 minimum is required.
Warranty
The company offers a 100 percent money-back satisfaction guarantee for cleaning services. Issues with service must be reported within 48 hours.
Company History
Smart Choice was started in 2004.
Distinctions
The company employs an IICRC-certified technician.
Additional Information
Smart Choice uses a truck-mounted cleaning system.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
14325 Willard Rd Suite E
Chantilly, VA 20151
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Smart Choice Cleaning has received 4.4 out of 5 stars based on 165 customer reviews. Learn about Our Research Process.
5
122
4
17
3
10
2
10
1
6
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Review by
11/01/2022

“Always timely and do great work!”

Review by
10/29/2022

No review comments provided

Review by
09/24/2022

No review comments provided

Review by
09/24/2022

“I think it's pretty pricey.”

Review by
09/11/2022

No review comments provided

Review by
09/11/2022

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Review by
09/11/2022

“Very satisfactory job.”

Review by
09/11/2022

“Costly and the cleaning was subpar. I was expecting a good basic clean because i didnt have the time and that's not what i got for nearly 1000.00”

Review by
09/04/2022

No review comments provided

Review by
09/02/2022

“We had our sofa and dining room chairs cleaned. They look like new again. Unfortunately, the service person didn't protect our hardwood floors and left sneaker prints and roller tracks on them.”

Review by
09/01/2022

“The carpet was still chock full of the previous tenant's dog hair after what was supposed to be a thorough cleaning”

Review by
08/30/2022

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Review by
08/30/2022

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Review by
08/30/2022

“Superb customer service and housecleaning”

Review by
08/30/2022

“They do a good job and take care of the property. Arrive on time as expected.”

Review by
08/30/2022

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Review by
08/30/2022

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Review by
08/30/2022

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Review by
08/09/2022

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08/09/2022

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Review by
08/08/2022

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Review by
08/08/2022

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Review by
08/08/2022

“We are very happy with the job done. It was done professionally and results was good quality.”

Review by
08/08/2022

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Review by
08/08/2022

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Review by
08/03/2022

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Review by
08/01/2022

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Review by
08/01/2022

“See comments below: Good Customers mer service assistance explaining and scheduling service.”

Review by
08/01/2022

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Review by
08/01/2022

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Review by
08/01/2022

“Staff are always helpful and friendly and do a great job!”

Review by
07/27/2022

“Scheduling person was flexible and helpful, service employees were prompt and friendly, accomodated my requests, and did a great job.”

Review by
07/27/2022

No review comments provided

Review by
07/27/2022

“We've used Smart Choice cleaning for over 8 years now and have been very satisfied with their professionalism and thoroughness.”

Review by
07/27/2022

“The two cleaning ladies were amazing! They cleaned every nook and cranny. My new home looked brand new. Perfectly clean! I highly recommend them for move-in service.”

Review by
07/27/2022

“The Smart Choice team comes to my house monthly for cleaning. They do a fantastic job and I love how the house feels when they are done.”

Review by
07/27/2022

“Shoddy work, lack of attention to detail, poor customer service”

Review by
09/20/2021

No review comments provided

Review by
09/03/2021

“They did a fantastic job.”

Review by
09/03/2021

“They did a great job cleaning our front hallway. It looks brand new! I've tried other services for cleaning and none of them were close to doing an adequate job. I keep going back to Smart Choice Cleaning, because they clean it so well! They are prompt, courteous and do a fantastic job. I will be using them again!”

Review by
09/03/2021

“They did a good job.”

Review by
09/02/2021

No review comments provided

Review by
09/02/2021

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Review by
09/02/2021

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Review by
08/24/2021

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Review by
08/24/2021

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Review by
08/24/2021

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Review by
08/24/2021

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Review by
08/24/2021

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Review by
08/24/2021

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Review by
08/24/2021

“Very thorough. Nice and professional workers.”

Review by
08/24/2021

“I called Smart Choice as they had cleaned the apartment prior to our moving in. I was given a cost for the clean to be done after our move out. When the staff arrived they immediately said they could not complete the task in the time required. They worked hard and I believe them. They spot cleaned the carpets so that professional cleaning was no longer needed; I was charged a cancellation fee for carpet cleaning.”

Review by
08/24/2021

No review comments provided

Review by
08/24/2021

“I recommended Smart Choice to my mom and it was a disaster. They rescheduled on the day of service and said they'd come "tomorrow". The next day was Sunday and my mom waited around all day for them. She called Smart Choice and was told SHE should have KNOWN they weren't open on Sunday.”

Review by
08/24/2021

“After reading excellent reviews, I decided to use Smart Choice for move-in/move-out cleaning and their carpet cleaning services for our townhouse. I will say, the cleaning itself was great. Unfortunately, the CUSTOMER SERVICE WAS THE WORST I’ve ever experienced, and I will never use this company again. One of the maids accidentally messed up our coat closet door and shattered the glass from the bottom/main shelf of our refrigerator on the day we were moving out of state. I get it, accidents happen and luckily, the maid was not cut/hurt, but the way this company handled it was OUTRAGEOUS. I spoke with Elva (Smart Choice manager) on how to proceed. She tried to have someone replace the glass with plexiglass (which is far from glass) and it would not fit in our fridge properly. That’s a-whole-nother story that I won’t get into. Then, they charged us 30 minutes of additional time for what it took to clean up the glass that the maid broke?!?! When I asked Elva about the additional charge after the two huge inconveniences, she deceivingly told me that she already took off the charge for the third maid, but we only had two maids the entire time… We spent at least 30 minutes fixing the coat closet door ourselves, hours figuring out a solution for the fridge shelf, and spent almost $700 for the services we received. There was no discount for the mistakes/inconveniences they made, and instead we were charged extra. UNBELIEVABLE and completely unprofessional. Not a "smart choice" at all.”

Review by
08/22/2021

“Smart Choice did an amazing job cleaning the condo that we were moving out of. They did a great job working with my schedule, giving me an accurate estimate, and keeping me informed of when they would be done. When they were done, it looked better than when we had moved in. I'd definitely recommend them and hire them again.”

Review by
08/19/2021

“Excellent service. I would recommend them to anyone who would want to use them.”

Review by
08/19/2021

“I love the quality of the service and the personality and character of the service people. I have never had any problems, excellent quality service. Excellent, excellent, excellent.”

Review by
08/19/2021

“I love working with them. I have worked with them for years, they have great quality work and I'm very happy with their service.”

Review by
08/19/2021

“They do great work for reasonable prices.”

Review by
08/19/2021

“I had them clean my apartment as I was moving into new house in Arlington. They left the house completely spotless and we received no fees from our apartment complex.”

Review by
08/19/2021

“They are pretty fast and efficient.”

Review by
08/19/2021

“The service was great and everything looked brand new when they were done.”

Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/19/2021

“I had a hard time last time.”

Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/18/2021

“Very customer-friendly.”

Review by
08/17/2021

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Review by
08/16/2021

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Review by
08/16/2021

“They were very punctual, and did a great job. Everything happened in a very timely manner.”

Review by
08/16/2021

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Review by
08/15/2021

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Review by
08/15/2021

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Review by
08/15/2021

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Review by
08/15/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
08/12/2021

“We have used Smart Choice Cleaning for disinfecting following a Covid exposure, for water remediation and restoration and for some painting. They have been exceptional to deal with in each capacity and are extremely professional. We also had them bid on a cleaning contract and they were right on target with their bid. Great folks to work with.”

Review by
08/12/2021

“I got a quick response from the company. They provide quality cleaning service. The communication was great.”

Review by
08/12/2021

“They are always on time and reliable. I would give 4.5 stars if possible because there are some cleaning crews better than others, but I will round up because they do work hard and the price is right.”

Review by
08/12/2021

No review comments provided

Review by
08/12/2021

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Review by
08/12/2021

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Review by
08/12/2021

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Review by
11/24/2020

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Review by
11/23/2020

“Quick, responsive, affordable, and when the team ran into a snag, they knew how to resolve it (finding an alternative water source in a commercial space)”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/12/2020

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