Ayoub Carpet Service (ACS)
11th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Ayoub Carpet Service (ACS) has received 4.8 out of 5 stars based on 130 customer surveys conducted through GuildQuality.
5
115
4
9
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2
1
0
11th year as a Best Pick Call

Company Message Regarding COVID-19

Ayoub Carpet Service remains open with reduced hours and modified procedures to serve you.
Read more:

We are strictly following public health guidelines to ensure social distancing at all times for your health and ours. We will be open for rug drop-off and pickup Monday to Friday 9:00 am - 3:00 pm. Please call ahead as the situation may change.  

All technicians have been provided with hand sanitizer plus masks and gloves that will be worn. We sanitize all hand tools, iPads, vehicle interiors, and all other high-touch surfaces after each use. Our entire facility is getting fogged with sanitizer every other day as well as all interior surfaces of our facility being sanitized multiple times a day. We are performing temperature checks on all employees working each day. Our Customer Service Representatives are working from home full-time to assist you with all of your flooring and cleaning needs. 

Rug Drop-Off 
Our service center is cordoned off so only one customer at a time will be able to drop off or pick up their rug. Our service center and showrooms are lined with tape marking 6 feet apart to ensure social distancing. 

Rug Pick-Up and Delivery Service 
We are sending out one-man crews for rug pickup and delivery. We will not be entering houses past the entrance to retrieve rugs. Please roll rugs and place them on a porch or in a garage or carport. We will follow the same procedures during delivery.  

In-Home Cleaning Services 
One-man crews will clean carpet and upholstery after the location has been determined to be free of illness risk factors and our technician can maintain physical distance of 6 feet from homeowner to complete the job. There may be some limitations as far as furniture movement to accommodate these new practices, and you will be charged accordingly.  

Payment 
We will process credit card and check payments with zero-touch for your safety and ours. 

Flooring Showroom 
Our showrooms remain open. Please maintain a physical distance of 6 feet from others while browsing our samples and displays.

"As the original Ayoub family, it's been our tradition for nearly 70 years to go the extra mile to deliver a service that is prompt, dependable, and friendly while making your carpet, rugs, and furnishings look like new again."

Dan Ayoub | President
Company Information
Services Offered
ACS specializes in area rug cleaning performed in their own in-plant facility as well as carpet and upholstery cleaning using truck-mounted hot water extraction. The company offers pickup and delivery services and has drop-off locations in Chantilly and Falls Church. ACS also offers rug repairs; rug pad sales and cleaning; pet urine removal; carpet stretching; tile, grout, and hardwood floor cleaning; hardwood, LVT, and LVP sales and installation.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
The Ayoub business was originally founded in 1952 by Joseph Ayoub and his five sons in Arlington, VA. The company is owned and operated by the third generation of the founding family.
Distinctions
The company is an IICRC Certified Firm and is a member of the Carpet and Rug Institute and the Association of Rug Care Specialists.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
3856 - F Dulles South Court
Chantilly, VA 20151
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed

Compiled Score:

Ayoub Carpet Service (ACS) has received 4.8 out of 5 stars based on 130 customer surveys conducted through GuildQuality.
5
115
4
9
3
4
2
2
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/16/2020

No review comments provided

Review by
10/16/2020

“They met or exceeded my expectations in all areas.”

Review by
10/16/2020

“I would like to recognize the young woman who answered my calls, she was knowledgeable and very helpful. I would also like to recognize the salesperson, they were both fantastic.”

Review by
10/16/2020

“From the time I call for the appointment, that person is helpful and knowledgeable and they usually have my history. That helps so that I don't have to go measure all my carpets again. The people who pick them up move my furniture and put it back, and they're always very professional. It's the same situation when they bring the carpets back. The carpets always look great, and if I need any repairs or special attention they're very accommodating. They always do what they say and their work is excellent.”

Review by
10/16/2020

“They exceeded my expectations in all areas.”

Review by
10/15/2020

“Ayoub has cleaned 6 large oriental carpets for me and always done an excellent job. I had used other companies in the past but Ayoub was better and quicker than anyone. I have also bought at least 6 carpets from small decorative to large room carpets some were on the showroom floor and some were ordered it was always a positive experience.”

Review by
10/15/2020

“Everything went as we'd been told, and it the carpets were clean and both picked-up and delivered on time!”

Review by
10/15/2020

“they were on time, did exceptional work, I was very please with the company from the initial phone call to the completed work”

Review by
10/15/2020

“They have cleaned my area rug twice and it looked like brand new when I got it back.”

Review by
10/06/2020

No review comments provided

Review by
10/06/2020

“I have no complaints, but not sure if I would recommend.”

Review by
10/03/2020

“The guys all did a great job all the way around (and my carpets and furniture hadn't been cleaned in a LONG time!”

Review by
10/03/2020

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
10/01/2019

“Charlie was extremely personable and made the job an easy experience.”

Review by
10/01/2019

“Everyone was very efficient and respectful. They were very tolerant of me being older.”

Review by
09/25/2019

“I've used them in the past and they were pretty good, but this last time I had them appraise a rug with water damage. They did not tell me it was beyond repair and I spent over $800 getting it cleaned to no avail.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“They were fast and did a great job.”

Review by
09/19/2019

“They did a great job of cleaning our oriental rugs. The customer service was great and we could not be happier.”

Review by
09/19/2019

“I have always been very satisfied with their service.”

Review by
09/19/2019

“They were very professional and detailed about their service.”

Review by
09/19/2019

“They gave helpful advice on how to best care for my outdoor furniture.”

Review by
09/17/2019

“All of the techs I have ever had have all been excellent.”

Review by
09/17/2019

“Ryan Gallahan”

Review by
09/17/2019

No review comments provided

Review by
09/12/2019

“The stretched my carpet,which I've never thought of, and it looks great!”

Review by
09/11/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“Sales person really worked with us to get samples multiple times and made best recommendations for handling carpeting on stairs. Installation went very well and left everything very clean.”

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“Ryan Gallahan”

Review by
09/10/2019

No review comments provided

Review by
09/09/2019

“They were all great!”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“They were prompt, courteous, and efficient.”

Review by
09/09/2019

“They always do an exceptional job!”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“Ayoub Carpet Service is friendly, professional, and the rug was nicely done. I had a cat that messed it up.”

Review by
09/09/2019

“Whoever worked on the project I would certainly recognize.”

Review by
09/09/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

“courtesy of technicians, and the cleanliness of the carpets”

Review by
09/06/2019

No review comments provided

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

“The guys who laid the rug back in the room.”

Review by
09/05/2019

“Prompt pickup and delivery, quality carpet cleaning service”

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

“Everyone is exceptional”

Review by
09/05/2019

“Ryan”

Review by
09/05/2019

No review comments provided

Review by
10/23/2018

“I would like to recognize the gentleman who came out. I think his name was Jason. He was the one who came out and helped me choose carpets. He was great, patient, and he had good suggestions. He was just wonderful.”

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

“I would like to recognize the man who cleaned my carpet for his exceptional service. He was really good and a nice gentleman to work with.”

Review by
10/23/2018

No review comments provided

Review by
10/15/2018

No review comments provided

Review by
10/15/2018

No review comments provided

Review by
10/15/2018

No review comments provided

Review by
10/15/2018

“The whole job was great.”

Review by
10/15/2018

“I was satisfied in all areas.”

Review by
10/15/2018

“They cleaned a long time ago so it is hard to remember his name, but he did an excellent job.”

Review by
10/15/2018

No review comments provided

Review by
10/14/2018

No review comments provided

Review by
10/14/2018

No review comments provided

Review by
10/14/2018

No review comments provided

Review by
10/14/2018

No review comments provided

Review by
10/10/2018

No review comments provided

Review by
10/09/2018

No review comments provided

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

“Carpet stretching”

Review by
10/07/2018

“Ayoub delivers high-quality services at higher than average prices but guaranteed satisfaction.”

Review by
10/07/2018

No review comments provided

Review by
10/05/2018

No review comments provided

Review by
10/04/2018

“I was most satisfied with how they removed the spots from my carpet.”

Review by
10/04/2018

“I feel they exceeded my expectations by getting some stains out of my carpet and the cleaning of a throw rug.”

Review by
10/04/2018

“The entire job was exceptional.”

Review by
10/04/2018

“They met my expectations in customer service and their overall performance.”

Review by
10/04/2018

“They cleaned my carpet better than anyone else. I have a Turkish carpet and no one has been able to clean it. I have used lots of other companies.”

Review by
10/04/2018

“I have Ayoub clean my white carpets twice a year. While it's not cheap, I am very happy with the state of my carpets, which I've had for 12 years. The technicians have always been polite, careful with my furniture, and very hard-working.”

Review by
10/04/2018

“No, they are just a very good company.”

Review by
10/04/2018

“I brought in my own rug to be cleaned by Ayoub Carpet Service.”

Review by
10/04/2018

No review comments provided

Review by
10/03/2018

“Very professional and courteous service. Excellent job.”

Review by
10/03/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

“Chemicals are child- and pet-safe, and they are very thorough about what they do.”

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/01/2018

“People who did the work are efficient. They are not disruptive and are very good.”

Review by
10/01/2018

“Lisa, the scheduler, provided exceptional service. She got me in a week earlier, and there weren't any openings.”

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