Ayoub Carpet Service (ACS)
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Ayoub Carpet Service (ACS) has received 4.9 out of 5 stars based on 502 customer surveys.
5
459
4
32
3
5
2
6
1
0
8th year as a Best Pick Call
"As the original Ayoub family, it's been our tradition for over 65 years to go the extra mile to deliver a service that is prompt, dependable, and friendly while making your carpet, rugs, and furnishings look like new again."

Dan Ayoub | President
Company Information
Services Offered
Ayoub Carpet Service offers carpet and upholstery cleaning using a truck-mounted hot water extraction system. Other services offered include carpet stretching, in-plant Oriental rug washing, rug repairs, tile and grout cleaning, and hardwood cleaning. The company also sells and installs carpet, hardwood, luxury vinyl tile, and area rugs. Showrooms and rug drop-off sites are located in Chantilly and Falls Church.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Ayoub was founded in 1952 by a family of immigrants and has grown to two locations. The company is operated by the third generation of the founding family.
Distinctions
The company is certified by the IICRC and is a member of the Carpet and Rug Institute and the Association of Rug Care Specialists.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
3856 - F Dulles South Court
Chantilly, VA 20151
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed

Compiled Score:

Ayoub Carpet Service (ACS) has received 4.9 out of 5 stars based on 502 customer surveys.
5
459
4
32
3
5
2
6
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/23/2018

“I would like to recognize the gentleman who came out. I think his name was Jason. He was the one who came out and helped me choose carpets. He was great, patient, and he had good suggestions. He was just wonderful.”

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

“I would like to recognize the man who cleaned my carpet for his exceptional service. He was really good and a nice gentleman to work with.”

Review by
10/23/2018

No review comments provided

Review by
10/15/2018

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10/15/2018

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10/15/2018

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Review by
10/15/2018

“The whole job was great.”

Review by
10/15/2018

“I was satisfied in all areas.”

Review by
10/15/2018

“They cleaned a long time ago so it is hard to remember his name, but he did an excellent job.”

Review by
10/15/2018

No review comments provided

Review by
10/14/2018

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10/14/2018

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10/14/2018

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10/14/2018

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Review by
10/10/2018

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Review by
10/09/2018

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Review by
10/07/2018

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10/07/2018

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Review by
10/07/2018

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Review by
10/07/2018

“Ayoub delivers high-quality services at higher than average prices but guaranteed satisfaction.”

Review by
10/07/2018

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10/07/2018

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Review by
10/07/2018

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Review by
10/07/2018

“Carpet stretching”

Review by
10/05/2018

No review comments provided

Review by
10/04/2018

“I was most satisfied with how they removed the spots from my carpet.”

Review by
10/04/2018

“I feel they exceeded my expectations by getting some stains out of my carpet and the cleaning of a throw rug.”

Review by
10/04/2018

“The entire job was exceptional.”

Review by
10/04/2018

“They met my expectations in customer service and their overall performance.”

Review by
10/04/2018

“They cleaned my carpet better than anyone else. I have a Turkish carpet and no one has been able to clean it. I have used lots of other companies.”

Review by
10/04/2018

“I have Ayoub clean my white carpets twice a year. While it's not cheap, I am very happy with the state of my carpets, which I've had for 12 years. The technicians have always been polite, careful with my furniture, and very hard-working.”

Review by
10/04/2018

“No, they are just a very good company.”

Review by
10/04/2018

“I brought in my own rug to be cleaned by Ayoub Carpet Service.”

Review by
10/04/2018

No review comments provided

Review by
10/03/2018

“Very professional and courteous service. Excellent job.”

Review by
10/03/2018

No review comments provided

Review by
10/02/2018

“Chemicals are child- and pet-safe, and they are very thorough about what they do.”

Review by
10/02/2018

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10/02/2018

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10/02/2018

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10/02/2018

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10/02/2018

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10/02/2018

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10/02/2018

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Review by
10/01/2018

“People who did the work are efficient. They are not disruptive and are very good.”

Review by
10/01/2018

No review comments provided

Review by
10/01/2018

“Lisa, the scheduler, provided exceptional service. She got me in a week earlier, and there weren't any openings.”

Review by
10/01/2018

“They are fabulous. They have saved my carpets from my dog being sick and everything. They are an amazing company. They have saved me thousands of dollars rescuing rugs. They're the best company I've ever used, and I've used all of them.”

Review by
10/01/2018

“I was really satisfied with the communication, and sticking to the schedule.”

Review by
10/01/2018

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Review by
09/29/2018

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Review by
09/28/2018

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Review by
09/27/2018

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Review by
09/26/2018

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Review by
09/26/2018

“You were professional and did a great job.”

Review by
09/26/2018

“The technicians met all expectations. (They cleaned the basement carpeting, which is not a large area, and a set of stairs.)”

Review by
09/20/2018

“Your customer service—from phone to the actual techs who do the job—is always top notch. You are helpful, solution-oriented and so easy to work with! I come back twice a year, at minimum, and know where to go if I need more help.”

Review by
09/20/2018

“The carpets look great!”

Review by
09/19/2018

“I appreciate when they give me a spot remover”

Review by
09/19/2018

“Stretching and cleaning, there are some places that were not stretched properly.”

Review by
09/19/2018

“I was satisfied with all of it.”

Review by
09/19/2018

“They did a great job in a timely manner”

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“I was most satisfied with them getting underneath the beds and underneath our unmoved furniture.”

Review by
09/19/2018

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Review by
09/19/2018

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Review by
09/19/2018

“Just the fact that they did what they said they were going to do and then did it, puts your team heads above the average service company.”

Review by
09/19/2018

“They were very professional in delivering the service that I was requesting. One of the areas of the carpet was very rough and needed additional cleansing; they took their time to ensure that it was as clean as possible.”

Review by
09/19/2018

No review comments provided

Review by
09/18/2018

“They met my expectations with all of the open carpets.”

Review by
09/17/2018

“I have been using Ayoub Carpet cleaning services for many years but I'm not sure I would recommend this service to others. I have not done enough comparison shopping to know if the prices are fair - they seem very expensive - almost the price of buying a new rug. I also rarely get called to advise that the rugs are ready to be picked up. I usually have to call many weeks after I put them in for cleaning to find out they've been ready for pick up. Although I would like to use the free pick up and delivery service, I have tried to schedule this but they are not able to advise when they will come by until the day of and, with a 30 minute warning, it makes it impossible to plan anything else on that day.”

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

“I recently had two oriental carpets cleaned and purchased new carpet pads at Ayoub. First, customer service was welcoming, helpful, and delivered as promised. My carpets look new, and the pads are what I needed. Additionally, I was pleased at their pricing.”

Review by
09/14/2018

No review comments provided

Review by
09/14/2018

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Review by
09/14/2018

“Cleaning and stretching of carpet”

Review by
01/19/2018

“I wholeheartedly recommend them for any carpeting matter. I will use them again.”

Review by
01/19/2018

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Review by
01/19/2018

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Review by
01/19/2018

“I have always found Ayoub to be a top quality operation. The people are great and the service is terrific. They will be the first place I shop when I next need carpet or flooring.”

Review by
01/18/2018

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Review by
01/18/2018

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Review by
01/18/2018

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Review by
01/18/2018

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Review by
01/18/2018

“Ayoub is the best for rug cleaning, carpet installation, and best of all, customer service. Truly a stellar group at all levels!”

Review by
12/21/2017

“I liked that they did pick-up, bring back, move all my furniture, roll it out. They did everything—I just paid them. I had them clean rugs; they picked them up, cleaned them, brought them back two weeks later, moved everything, and did everything just how it was expected. They get an A.”

Review by
12/04/2017

“They replaced the carpet in one of our rooms that had gotten stained. They were very professional, and they did the work very quickly. They did a very good job—just overall, it was very positive. Everybody was very nice to work with and talk to. It got done very quickly, basically the way they promised it would be done. I'd give them the highest grade—A+.”

Review by
12/04/2017

“They did new flooring for me, wood and carpet flooring. They were very customer service-oriented, and they were very professional. They knew what they were doing. Also, they were trustworthy and reliable. I would give them an A.”

Review by
11/29/2017

“My experience was positive.”

Review by
08/17/2017

“They did a good job.”

Review by
08/17/2017

“They were convenient and completed installation—flooring work. I'd give Ayoub a B.”

Review by
08/17/2017

“I liked that they were thorough, and they got the things off that I was hoping to remove. I would grade the overall experience with an A+.”

Review by
08/17/2017

“They did carpet cleaning for me. I would grade the overall experience with an A. I would highly recommend them.”

Review by
08/17/2017

“Ayoub did a great job. It was thorough carpet cleaning. I'd give them an A. I would recommend them.”

Review by
08/17/2017

“It was fine. They were fine. They cleaned the rugs. I'd give them an A. They were fine.”

Review by
08/17/2017

“They did the rug. It was a very good experience. We always have a positive experience when we go with companies from Best Pick Reports. Quick turn around. They've done a little bit of everything for us. I'd give them an A+.”

Review by
08/17/2017

“They do a great job. They're polite, nice, dependable, on time, and all those good things. They cleaned carpets for me and upholstery and cut down rugs for me. I've also ordered rugs from them. I would say they're an A.”

Review by
08/17/2017

“I always have a positive experience with them, they are very good. I liked their quick turnaround they have with returning the carpet. I would grade the overall experience with an A+. The carpet was extremely cleaned. I would highly recommend them.”

Review by
08/17/2017

“I liked that they cleaned the rug, it's something I bought in Turkey about 25 years ago. They cleaned it and redid the tassels on both ends. They did a great job. I would grade the overall experience with an A. I would very likely recommend them.”

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