Absolute Carpet Care, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 700+ Surveys
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Compiled Score: star star star star star
Absolute Carpet Care, Inc. has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"Our mission is to build lifelong relationships with our clients by delivering an amazing and memorable service experience. Our professionalism, reputation, green products, reliability, technicians, and thorough cleaning process set us apart from the competition."

Marcus Krohn | Vice President
Company Information
Services Offered
Absolute Carpet Care offers carpet and upholstery cleaning, carpet repair, water damage extraction, ceramic tile cleaning, Oriental rug cleaning and repair, and new carpet and hardwood sales and installation. Technicians utilize a truck-mounted, hot-water extraction method.
Minimum Job
A $149 minimum is required.
Warranty
Absolute Carpet Care offers a money-back guarantee.
Company History
The company has been serving customers since 1987.
Distinctions
Absolute Carpet Care is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Employee Information
The company's employees wear uniforms and drive marked vehicles.
Additional Information
Absolute Carpet Care offers green detergents.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was great. They did a thorough job, excellent, great, professional. It was wonderful. I would grade the overall experience with an A+. I would highly recommend them.”

“I loved it, they were great—five-star. They were just very thorough, and the carpets look fantastic. I ended up not having to replace them to sell my house. They did carpet cleaning at one point, and they also did damage repair. I would give them an A+.”

“They just came in, and did a wonderful job. They were very conscientious of our stuff, and they were great. They cleaned our carpet throughout the house. I'd say it's an A+. They were spectacular.”

“Tremendous. I keep using them over and over again. I love the fact that they, before they even start, they come in, they go over everything with you, they tell you what to expect, how long it takes to do the service, how long it takes to dry, they leave you the cleaning products you need in case you spill something on it, you do spot cleaning. They talk to you about other things that they notice in the area, but they don't push hard sell; they just make recommendations. And they come in, they do exactly what they said they're going to do and then they're gone, so I like that. They don't invade my space. They don't, you know, come aggressively, 'Ah you need to do this, you need to do that.' None of that. They're very professional. They know what they're doing, and they get out. I would give them an A+ overall, absolutely. They were here on time. Although, I think they gave me a window, you know, they give you a window of when they'll be there, and then they'll call you and say, 'We're within this time,' and they're right when they say they're going to be. I would give them all A+'s, actually, and I don't do that very much with very many people. I have recommended them to several people, my neighbors and other people.”

“We've used Absolute Carpet Care every year for our company, you know, office wide carpet cleaning. And they've been excellent, really easy to work with, do a really great job. I'd recommend them. We'll use them again this year. I'd give them an A+ overall.”

“We were doing a move-in/move-out package-deal because we had to leave a rental and move into a new house. They were extremely efficient, on time, and fit us in on a really tight schedule right around the holidays, so it was great. We've used them a couple times before, and they've always done a good job. They deserve an A+.”

“Customer service was wonderful. I've had them on two occasions. They send out email communications regularly mainly for soliciting purposes, but I've never had a problem with them. Actually, they're kind of my go to for carpet cleaning for sure. The two times I'm aware of I'd have to say A+.”

“Exceptionally good service in terms of the work they provided and, like, the courtesy and the customer service from their people. I'd give them an A+ overall.”

“I've used them a couple times. They're always on time, and actually I liked that they sent the same people every time they came out so we kind-of bonded with them. And they did an amazing job, like a really good job. I'd give them an A+.”

“It was great—A+.”

“The service was great, the upholstery looked great. They were thorough, professional. It was one room, and the rating's A+.”

“Wonderful. They came back when we had an accident in the family home. They did everything: carpet, upholstery, and rug cleaning. I would grade them A+.”

“You guys did a great job. It was an A+.”

“I had a great experience with them. I just liked that they were on time, they deliver what they promise, and they stay within the budget. It was water damage restoration, but they've also done carpet cleaning for us, too. They've done both, and I'd give them an A+.”

“I thought Absolute Carpet Care were good. They did excellent work, I had no complaints, and I would recommend them.”

“It was excellent. They did my family room. I've had them do stairways, family room, a bedroom. They're just nice, and they do a good job. I'd give them an A. They're the only carpet company I use.”

“They did a great job. I mean, nothing really stood out, but they did a great job. I have no complaints. They were just doing carpet cleaning work. I'd give them an A overall.”

“They did excellent work, no complaints and would recommend them.”

“They did excellent work. It was general carpet care. They also cleaned the seats in all of my dining room chairs. Well, they did the job right. It was a good job. I'd give them an A.”

“They were fine. They did excellent work, I had no complaints, and I would recommend them.”

“They were quick and efficient with the service, and they left the carpet very nicely done. So, I was really satisfied with what they did and the fact that they were able to accommodate me on such short notice as well. I would definitely give the overall experience an A. I was really happy with their work, and it was just a great experience with them. They really made things simple for me. Quick and easy. Most companies, when you go for a carpet cleaning, they make it a little hard because of the stuff you need, that you have and whatnot. But they were able to accommodate me with a free estimate as well. They were nice enough to give me an estimate the same day and do the work for me the same day as well. I would recommend them. I was actually thinking about giving them a call again because I was hoping I could get my carpet cleaned before the end of the month, before my parents come back from their trip.”

“They were very great, very efficient, and very helpful. They were drying and cleaning the carpet. I'd give them an A.”

“They're great. It was a great service, and they did a great job.”

“Everything was great—they were on time, did the work, and it was done well. I think it was a repair, fixing some shredding in a section. They basically just stretched the carpet, tacked it down, and then it was fixed. An A, because it was good—everything was good across the board.”

“The carpet cleaning was great.”

“The guys came, did the job, and the carpets look wonderful. We've done the area-rugs; I had them when they came, and picked them up. They cleaned the rugs, then brought them back. Then another group came, and did, I think, two rooms. They deserve an A.”

“They were coming in to clean the carpet right before we put the house on the market. They were in and out, did a great job, and I'd rate them an A.”

“It's been a few months since they've done anything. I guess I liked everything. They did a really good job, they were very friendly and personable. You know, everything you kind of want. I would use them again, over and over again. They seem like a company you can trust, if that makes sense. I would give them an A+ overall.”

“They did a good job. They were quick and timely and professional. They had shoe covers on them. They did good. I'd grade them A+.”

“They're on time, they're professional, and they did a quality job. They cleaned an oriental rug for me. I'd give them an A+.”

“Well, he was up front with me that we had some pet stains that they weren't going to be able to get out, so that was nice. They spoke English, and they were just very nice. I'd give Absolute Carpet Care an A+ overall. I don't remember having a problem with them. I actually just recommended them a couple days ago.”

“We're pleased with the end-product. Everything's clean and definitely cleaner than before. We've been using this company for quite a while—about ten years. I think one time we did try another company for steaming work, but it wasn't as good. Just overall satisfaction; we are definitely loyal customers, and I would give them A+.”

“Helpful and friendly—a good job. They cleaned our carpets on the main floor and the stairway. I'd say they're an A+.”

“I have no problem whatsoever, and I'd use them again. They did two or three rooms for me. A+ is a good rating.”

“I would give them A+.”

“I would rate it an A+.”

“The timely response, and their cleaning ability, made it positive. They did our whole house; it's an A+.”

“They cleaned the family room, living room, and dining room. I think they did my stairs, too. I thought they were really quick and efficient I guess. It took a lot less time than I had anticipated so that was positive. I'd say it was an A+.”

“They did a good job and were efficient. They did family room carpet. They deserve an A+.”

“They didn't do the whole house, but I believe they did the main level and upstairs, which is about 70% of the home. A+ work, across the board; I think I've recommended them before.”

“They're a very good company. They're helpful and knowledgeable, and they spent time answering my questions. They were cleaning, getting us ready for our move—we were selling our house, so they were cleaning carpet. As we were getting ready, I had some questions about a stain they were trying to remove; they weren't able to remove it completely, but they worked a very long time trying to help, and gave me tips and pointers. They were just hard, honest workers and very thoughtful of my concerns. I will say that even though that they couldn't get all the stain out, they did everything they could. They're an A+. They did very good.”

“I have used them for years, though I haven't used them lately—there's just been a few third-level apartment units that I need cleaned, but they don't do third level apartments. I'm on a one-name basis with Jason and Mike, all of those guys over there. They do unbelievable work, and I would recommend them to anybody. They would get an A+ on mine. They've done water remediation as well.”

“Good people, and they did a good job. They were just very professional, and it was a very positive experience. I'd give them an A overall.”

“I like them. I can't remember off the top of my head but yeah, there were no complaints. It's just that I can say there were no complaints and that everything went fine. I would definitely recommend them if anyone asks.”

“I mean, they were fine. They just came in, gave me an estimate, and came back and did the job. It was a small job so it was fine. I had no complaints. I would give them an A overall. The customer service was fine. I would recommend them.”

“It's been a while. They always do a good job. They're in and out. They know what they're doing. It's clean. You know, it's what I want and that's what they give me. I'd give them an A overall. I always recommend them. Definitely recommend.”

“They always do a good job. I've been using them for years. So, I've always had a good cleaning experience with them. They clean very well. I would give them an A overall.”

“They got the job done and got out, that's all that matters. I'd give them an A overall.”

“They just cleaned a carpet. It had wine stains in it that they got out. The workers were fine. I'd give them an A.”

“They were good. They were flexible with time too. It was kind of rough so they did a good job. They were doing carpet cleaning, pet stain removal. I'd give Absolute Carpet Care an A.”

“We did have it cleaned in Annandale when we left. We had no problems, and I thought everyone was really, you know, anyone I talked to on the phone for any part of the process was really nice and easy to work with. Only just because I can't remember well, I would give them an A overall. I do remember some of the things they had to clean up, now that I'm thinking back.”

“Everything pretty much came out clean. I was just getting ready to call them to have them come again. They did multiple rooms the last time, and I would say it's an A.”

“I mean the work was good, I guess I would say.”

“It was fine. They cleaned the carpets; I think they just did a few rooms maybe. They deserve an A grade.”

“It was positive. It was good.”

“The guys working were good. They did professional vacuuming for the first floor and third floor. It's not easy to do that work, but they did pretty good. For the rating, it's an A.”

“They did a good job. Their folks handled themselves well while they were here—they came in, and they took care of what needed to be done. We had them clean several carpets and re-stretch them in multiple rooms. I would say they're an A.”

“They just always do a good job. We've been using them for years. We were doing initially the whole house—well, the hallway, the steps, and the family room. But recently we've only done the new family room. A rating—they've always done a really good job.”

“They just cleaned the carpet, and they did a fine job. I was happy with the job they did, because they were pleasant, they came on time, and everything was fine. I would give them an A.”

“They were on time, they did a good job, and they cleaned. I'm a realtor, so they've cleaned several of my properties. I'd rate them an A.”

“Well, I thought they did a good job in a timely manner. They cleaned the carpet in my family room, and I'd give them an A.”

“They did some work for me awhile back. I had a problem with some water coming into my basement so there was a little bit of flooding. They came out very quick, and they were very courteous. They sucked up all the water, and they dried it all out. They came back four or five days later, cleaned the carpet very well, and I was very happy with their service. I would say an A.”

“They just did what they said they were going to do, and did it on time. They did the job. They were doing some flood cleanup and carpet restoration. I would give them an A.”

“They were good. They came on time. They did all of it on time. It was good. They were cleaning some oriental rugs. I'd give them an A- overall.”

“They were very nice. They arrived on time. They did a great job with the cleaning. They were up front with their prices. They were up front with what they could get out and what they couldn't get out, and they actually ended up getting out more than they thought they could. They were able to do that. Everybody was really courteous to me and my daughters, I felt safe with them in my house, and they wore those little booties on their feet. They were really, really nice people. I'd give them an A+.”

“They were on time, they did a good job, and they cleaned. I'm a realtor, so they've cleaned several of my properties. I'd rate them an A.”

“Absolute Carpet has done two perfect installs for me, and they did carpet cleaning as well. They do top-notch work. The carpets look like new when they're finished cleaning them. They're the only company I'll use for services like that. They got it done promptly, and it's just beautiful work. I'd grade them as an A+. I recommend them all the time.”

“They do a phenomenal job. They did both upholstery and carpets. I've been using them for probably 20 years.”

“We've used Absolute Carpet Care several times. They come in, take care of the spots, and do a thorough job. They're always very pleasant and polite. I'd give them an A+. I have recommended them.”

“They're excellent. They did upholstery and carpets. They're efficient and clean, and they just do an all-around good job.”

“They cleaned all my carpets. I liked everything. They did an excellent job, A+ overall.”

“Absolute Carpet Care did normal carpet cleaning in the whole house. I'm perfectly happy with the company.”

“They cleaned our carpets. I really liked them. I thought they were fabulous. I'll use them again. They were timely and they did a good job.”

“It was a while ago, but I had a positive experience. They shampooed my carpet in the basement and cleaned the upholstery. They were super friendly, quick, and thorough, and they did a great job.”

“They've been cleaning my carpets for the last 15 years or so. They're always very punctual. My carpets look amazing when they're finished, they just do a very good job. They're very clean, very neat, and they don't leave a mess afterward. They provide prompt, courteous service. I'd grade my overall experience with them an A.”

“Absolute Carpet Care did my carpet cleaning—A+.”

“I'd give Absolute Carpet Care an A+ for cleaning my carpet.”

“They cleaned and installed some carpets. They were very polite, on time, and provided good service. It's an A+.”

“I had them over late last year. It was an A+ job.”

“Absolute Carpet Care's carpet cleaning was A+.”

“They did the upstairs and the basement carpets. I'd give them an A+. I'm certain I will recommend them.”

“They did a partial house cleaning, they did some carpet stretching, and they laid hardwood floors. They did a good job. They're an A+.”

“Absolute Carpet Care did carpet and tile cleaning. They get an A.”

“They came on time and did a great job cleaning the carpet. I think they were the ones that shampooed my living room furniture too. They did a great job. It's an A. I will call them again.”

“I just felt like they did a good job cleaning the carpets. Everything was done well. I would say they're an A.”

“It was very good. They just did carpet cleaning work. I grade them an A overall.”

“It's been a couple of years, but we've always been very pleased. They did several area rugs, and they did wall-to-wall carpeting in the basement. They're an A. They did a great job, they were efficient, and it's worked out just fine.”

“They did the whole house, wall-to-wall carpets and area rugs. I'd grade them an A. They were on time, they did what they said they were going to do, and they didn't charge me more than they told me they were going to.”

“They cleaned the carpets and some of the furniture and upholstery. I'd give them an A. They were on time, they did everything they said, and they were very thorough. I would recommend them.”

“They did upholstery cleaning for me. I'd rate them an A. They were very friendly, prompt, and everything was clean.”

“They mainly did carpet cleaning, but they have done a little bit of upholstery cleaning. I'd rate them an A, all A's. I like the professionalism and the quality of results. They came promptly, did what they said they would do, and they've have always repeated the same experience every time I've used them.”

“They cleaned the carpet, stretched the carpet, and cleaned my sofa. They work quick. I'd give them an A.”

“They cleaned the carpets. They re-stretched the carpet. They're good—A.”

“They did carpet cleaning for me. I'd give them an A across the board. They did a good job.”

“They came in and they cleaned carpets in our home on all three levels. I thought that they were really easy to work with. I didn't have any problem with contacting them or scheduling a time that was going to work for us. They were prompt, they arrived on the day that they said they would, on time, and they were ready. They came in and actually did a really good job. That would be an A.”

“They did carpet cleaning. They showed up on time, they did what they said they were going to do, and they went about their job in a professional manner. They're an A.”

“They ended up cleaning a lot of Asian-style rugs that we had, all different sizes and areas, probably about 15 different rugs. They came to pick up the rugs, did a really nice job cleaning them, and then packaged and delivered them. They're an A. I definitely would recommend them.”

“They did carpet cleaning. I'd give them an A grade.”

“I was very happy with the experience. They did carpet cleaning for me, for my travertine floors. I'd give them an A. I would recommend them, very likely to do so.”

“They just cleaned my carpets. The carpet was clean when they were done. They showed up when they said they would. I'm a realtor and I have referred them to clients as well. They get an A.”