Metropolitan Bath and Tile
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Bath and Tile has received 4.6 out of 5 stars based on 168 customer surveys conducted through Our Research Partners.
5
127
4
15
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19
2
7
1
0
6th year as a Best Pick Call
"At Metropolitan Bath and Tile, we take pride in everything we do. Big or small, basic or fancy; we love what we do, and that is reflected in every bathroom we remodel."

Richard McKenzie | President
Company Information
Services Offered
Metropolitan Bath and Tile offers a full range of residential bathroom remodeling services. The company installs and repairs plumbing and plumbing fixtures; tile walls, floors, and showers; vanity cabinets; countertops; lighting and ventilation; tubs and showers; and safety features for homeowners with impaired mobility. Metropolitan also performs tub-to-shower conversions.
Services Not Offered
Metropolitan does not reglaze or recover bathtubs and does not remodel kitchens.
Warranty
The company guarantees materials for up to ten years and provides a one-year warranty on labor.
Company History
The local, family-owned-and-operated company was founded in 1979.
Additional Information
Metropolitan does not use subcontractors. The company carries products from many brands, including Kohler, American Standard, WOLF, Moen, Delta, and Jacuzzi.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
1031 Cromwell Bridge Road
Towson, MD 21286
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #129895

Compiled Score:

Metropolitan Bath and Tile has received 4.6 out of 5 stars based on 168 customer surveys conducted through Our Research Partners.
5
127
4
15
3
19
2
7
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
01/02/2022

“I liked the soup to nuts approach. No need for me to go shopping for different products on my own. The quality of the products and workmanship was excellent.”

Review by
01/02/2022

“Outstanding Product and Service. None Better. Great professional team”

Review by
01/02/2022

No review comments provided

Review by
01/02/2022

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Review by
11/27/2021

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Review by
11/19/2021

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Review by
11/16/2021

“I would not recommend this company. If you use them, make sure that every little item (vent, light switch, towel bar) removal/replacement is mentioned in the contract or they won't do the work. I was told my the owner (Rich) that everything would be done except painting.”

Review by
11/11/2021

“I have recommended the crew we had to 2 neighbors that are both on your schedule. The crew worked hard to make sure all was neat at the end of each workday, kept us informed on next steps and did high quality.”

Review by
11/11/2021

“See response to question 12. I definitely would not recommend Metropolitan bath and tile to anyone and will never use them in the future.”

Review by
11/10/2021

No review comments provided

Review by
11/09/2021

“I was extremely pleased with the outcome; it was a professional job from beginning to end.”

Review by
11/09/2021

No review comments provided

Review by
11/09/2021

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Review by
11/09/2021

“Still waiting on a countertop caulk redo because the clear product they used turned yellow.”

Review by
11/09/2021

No review comments provided

Review by
11/06/2021

“By master bath remodeling project was completed in 2020; however, I recently had a problem with a defective knob on the vanity. I called Metropolitan Bath and Tile construction division to report the problem, and they promptly sent someone to replace the defective knob. They guarantee their work for a period of 10 years according to their advertisements, and I am pleased to report that they honored that promise and fixed the problem with my vanity knob.”

Review by
11/06/2021

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11/06/2021

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Review by
11/05/2021

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Review by
11/05/2021

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Review by
11/05/2021

“By and large I was happy with the work, but there were a few fine points that were not taken care of and it took longer than originally anticipate and also one of the most expensive choices.”

Review by
11/04/2021

“My experience with Metropolitan Bath and Tile was excellent from the designer to the installer to the office staff. I recommend them highly.”

Review by
11/04/2021

“The quality of work was exceptional. The entire process, from the initial visit, to choosing fixtures and tile, to installation was easy, and everyone we dealt with was great to work with. When there was an inventory issue with the sink cabinet we ordered, the design consultant came up with a custom solution that worked perfectly. It was a great experience from start to finish and we love our new bathroom.”

Review by
11/04/2021

“Excellent job on my bathroom. The employees were efficient and polite.”

Review by
11/04/2021

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11/04/2021

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11/04/2021

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11/04/2021

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11/04/2021

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11/04/2021

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Review by
11/04/2021

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Review by
11/07/2020

“Good work overall but as with any contractor you have to keep an eye on their work quality and address problems right away.”

Review by
11/05/2020

“The technicians were very professional and did a good job.”

Review by
11/03/2020

“The planning for work went well but I am not satisfied at all; lack of timely follow up and completion of work”

Review by
11/02/2020

“They exceeded my expectations with the expertise of the workers. They finished the job before I expected.”

Review by
11/02/2020

“I liked they were able to do a one-stop shopping side of things and they also stayed within the time frame, which worked out very well.”

Review by
11/02/2020

“Very satisfied!”

Review by
11/02/2020

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Review by
11/02/2020

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Review by
10/28/2020

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Review by
10/19/2020

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Review by
10/19/2020

“I don't like that we have to spend so much time up front picking out items to then arrive at a cost. I realize that you need to know what the customer wants to give a quote, but it's a lot of time for you and us if we didn't want to proceed. Also - some items we looked at in the showroom were out of stock/discontinued, so the show room availability needs to be updated.”

Review by
10/17/2020

“Excellent customer service and installer.”

Review by
10/15/2020

“I was a very satisfied customer.”

Review by
10/15/2020

“I don't like to recommend things to people, just in case they don't have the same experience I did. I was fairly well-satisfied with their work, though.”

Review by
10/15/2020

“They did a good job and the guys that did the bathroom were so professional and very respectful!”

Review by
10/15/2020

“The workers were excellent.”

Review by
10/15/2020

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Review by
10/15/2020

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10/15/2020

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10/15/2020

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10/15/2020

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10/15/2020

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10/15/2020

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Review by
10/14/2020

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Review by
10/14/2020

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Review by
10/11/2020

“I've already recommended Metro Bath and Tile to a friend”

Review by
10/11/2020

“Professional job, excellent materials, cleaned up everything when done, courteous, friendly, and followed up to ensure we were satisfied.”

Review by
10/11/2020

“Very pleased with the company”

Review by
10/11/2020

“Quality work at a reasonable and competitive price.”

Review by
10/06/2020

“Shane and Perry were outstanding-particularly since our job was interrupted due to Corona virus. They were flexible and good natured. Good problem solvers when we learned that our wall tile was stuck in Mexico and an uncertain ( if any) shipment date would happen--we are satisfied with their substitution and creative thinking!”

Review by
10/06/2020

“Great customer service”

Review by
10/06/2020

“Excellent estimator who advised well on value to me of any work to be done and what would not make financial sense. Great installers/repair personnel.”

Review by
10/05/2020

“This is the second time I have used Metropolitan Bath & Tile, I higher recommend them”

Review by
10/05/2020

“Perfect. Efficient, helpful, clean, good price - what more can you ask for”

Review by
10/05/2020

“Crew were here on time every day, worked hard and did marvelous job”

Review by
10/05/2020

“Quality and workmanship was excellent. The installed shower is beautiful and works great.. Cost is a little on the high side, but sometimes you have to pay for quality.”

Review by
02/05/2020

No review comments provided

Review by
01/16/2020

No review comments provided

Review by
01/15/2020

“We're very happy. They did the bathroom. The bathroom was installed in great time. If I was a little younger--well, let's put it this way, if I was a lot younger--I would have tackled it myself, but it would have taken six months to do it these fellows did it in a week. They did a great job. We're happy.”

Review by
01/15/2020

“It was very high quality work and the person went above and beyond to ensure the product was satisfactory.”

Review by
01/15/2020

No review comments provided

Review by
01/15/2020

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Review by
01/15/2020

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Review by
01/09/2020

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Review by
01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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Review by
01/07/2020

“They started the day that my husband went into the hospital for surgery. They worked hard and did everything we asked for and more.”

Review by
01/07/2020

“They were great. They were on time, they got the job done, and the guys were nice.”

Review by
01/07/2020

No review comments provided

Review by
12/19/2019

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Review by
12/19/2019

“They were fast, efficient, tidy and the result was awesome.”

Review by
12/18/2019

“They were wonderful and I have told several people about their company.”

Review by
12/18/2019

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Review by
12/17/2019

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Review by
12/17/2019

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Review by
12/17/2019

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Review by
12/17/2019

“Very professional; they did an excellent job!”

Review by
12/17/2019

No review comments provided

Review by
12/17/2019

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Review by
12/17/2019

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Review by
12/17/2019

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Review by
12/17/2019

“A bathroom remodel that was supposed to take two weeks took two months because of defective cabinets, broken products when they arrived and bathroom leaks that took 3 visits to fix after installation.”

Review by
12/12/2019

“Anyone looking to upgrade their bath, needs to request Cloud Kennedy. He is so knowledgeable, a great listener, and guides you to great choices. He did this for me while keeping my budget in mind and calling out if I was going over... yet the choice was still mine. I couldn't have been happier to have Cloud as 'my guy'.”

Review by
12/12/2019

“They do excellent work. They are very efficient. They stayed within the time limit they said they would finish.”

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