Metropolitan Bath and Tile
1st year as a Best Pick
certified company
Based on 87 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
1st year as a Best Pick Call
"At Metropolitan Bath and Tile, we take pride in everything we do. Big or small, basic or fancywe love what we do, and that is reflected in every bathroom we remodel."

Richard McKenzie | President
Company Information
Services Offered
Metropolitan Bath and Tile offers a full range of residential bathroom remodeling services. The company installs and repairs plumbing and plumbing fixtures; tile walls, floors, and showers; vanity cabinets; countertops; lighting and ventilation; tubs and showers; and safety features for homeowners with impaired mobility. Metropolitan also performs tub-to-shower conversions.
Services Not Offered
Metropolitan does not reglaze or recover bathtubs and does not remodel kitchens.
The company guarantees materials for up to ten years and provides a one-year warranty on labor.
Company History
The local, family-owned-and-operated company was founded in 1979.
Additional Information
Metropolitan does not use subcontractors. The company carries products from many brands, including Kohler, American Standard, WOLF, Moen, Delta, and Jacuzzi.
MHIC #129895
Areas Served
Montgomery, Howard, Anne Arundel, Prince George's
A selection of 87 homeowner reviews:
“The people at Metropolitan Bath and Tile were fabulous. They replaced two bathrooms to the bare walls. It wasn't a Band-Aid—it was a major fix. I've been involved in real estate all my life, and these are the finest people I've ever dealt with. I would grade them A+++.”
“I had my tub ripped out and a walk-in shower with a vanity put in. I liked everything. I couldn't go to the showroom, so they sent the representative here. He sat down with me for about two hours and walked me through the process. It worked perfectly. The workmanship was perfect. I would grade them an A. They put a drop cloth down, they vacuumed everything up, and they cleaned up. It was unbelievable. They did it best.”
“They did some bathroom renovations, and they did a perfect job. Their quality of work was excellent. I'd give them an A.”
“The whole bathroom was redone. They did a wonderful job, and it's working fine. They were very customer conscientious, they worked with us, and we have a beautiful bathroom. I would grade them an A+”
“They were wonderful. They renovated the three bathrooms of my in-laws' townhouse. They moved to assisted living. The team was incredible. They were really professional and patient. They were always positive and on time, and they always delivered. When things went wrong, like when the light fixture I chose wouldn't work with the medicine cabinet, they helped me with a solution. I'd give them A+. I have already recommended them.”
“Overall, I loved the final product. They sent out their very best people to do the work, and they were quite efficient and did a very neat job. I had my bathroom completely gutted and redone. Everything was probably an A. I did have one issue. I went into the contract thinking that I was getting custom work, but when it came to choosing a vanity out of their catalog, they had nothing that I wanted. I wound up giving them a design, and they built it for me, so it was fine in the end, but I had trouble with what they were trying to bring me to accommodate the way they work. Overall, it worked out fine in the end, but it took a lot longer because of my desires. I don't do usually make recommendations, but I give the scenario of how the work went for me, and let people decide on their own. I would let people know what happened with me. I wouldn't call it a recommendation, but I would tell them about them.”
“They were perfect. Metropolitan Bath & Tile fixed two bathrooms, and they did a little bit of work in the third. They were neat and punctual, and they never left the job and came back five days later—that's very annoying. They cleaned up and vacuumed the steps every single day, and the finished product is wonderful. I would say they're an A company.”
“It was a master bathroom remodel. There wasn't anything really that I didn't like about the service. The lead contractor was absolutely wonderful to all the other contractors that came in, like the painter, plumber, and electrician. They were very thorough. They showed up when they said they were going to, and their number one priority was making sure that I was pleased with the job. I would grade them an A+, absolutely. I would use them again in the future and recommend them.”
“They did a fantastic job. They gutted and redid two bathrooms. I would rate them as an A+. I'm likely to recommend them, because I used them before.”
“The whole process, the sales process especially, and the guy that came out and did the work were excellent. They did a total remake of our upstairs bath. I would give them an A+.”
“They're fantastic. They did a partial repair on a basement bathroom, worked in an upstairs bathroom, and then in my daughter's house, they totally redid two of her bathrooms. They came when they said they would come, exactly on the date and on the time. They finished when they said they would finish. When they had a problem with something, we figured out how to fix it. They told me when they would be back to fix it, and they came back exactly when they said they would do that. When somebody is working full time, being able to plan is important. I'd rate my overall experience A+.”
“Metropolitan Bath & Tile replaced both of our bathrooms. It was a bath and a half bath. They were here on time. They were efficient, and they did good service. The work is beautiful, and when there were issues, they came back and solved them. I'd say they're A+ company.”
“I had a good experience working with them. They've done two bathrooms for us. They are experts, and they know what they're doing. They have excellent customer relations. They're neat and clean, and they do excellent, accurate work. They stand by their product, and they're a top of the line, professional company. They deserve an A+ for everything.”
“They remodeled two bathrooms. They were very professional. They came when they were supposed to, and everything was beautiful when they were done. When I had a leak come up, they came back and checked it, even though it turned out that wasn't their work. The leak was from something entirely different, but they were always very pleasant and easy to work with. They earned an A for the overall experience.”
“They were pleasant, on time, and tidy, so all around, they were very good. I had a walk-in shower put in one bathroom and some repair work done in another bathroom. I would grade them an A for excellent service.”
“They were on time, on budget, and did beautiful work. They did a total redo of a 1929 cottage bathroom, so it had challenges. I would give them an A rating. I'm getting ready to have them do a half bathroom in the same cottage.”
“The workmanship was excellent. They remodeled a shower bathroom. I would grade them an A+. There is a very good chance that I would recommend them to a friend or family member.”
“They remodeled the bathroom, so they tore everything out, put everything back, and didn't make a mess. It was very good. They did the job in two weeks, like they said, and it turned out good. I have no complaints. I would grade them an A, since they did a good job. I would highly recommend them.”
“They did the entire bathroom from the floor studs to the ceiling and the walls. In general, a couple of things were done that my had to have changed or fixed that were not done well, but they were replaced so that was fine. I wasn't here, so they did take longer than we expected, and I gave them that, because we were away and I was in no rush to have it done. I would say in the end, it was probably an A. I love my walk-in shower. I'm so happy with that, you just don't know. One of the heating units broke, and somebody was here almost as soon as we called to take care of it. Everything was fine and picked up as they went along, so it was fine. We have recommended them.”
“I had one bathroom done once and the other bathroom done twice, so they did three different bathrooms for me. I was pleased with it. I would grade them an A for their excellent work. If they weren't great, I wouldn't have had them back the third time.”
“They did a wonderful job. It was a one-man operation from beginning to end, and the guy was very meticulous and very good craftsman. They tore a bathroom out and put a new one in. I would rate them as an A company.”
“They renovated one bathroom. I liked that they did the job quickly. They did excellent craftsmanship. I'd give them an A. I have already recommended them to a friend.”
“They did a bathroom remodel for me. It was excellent work, and I have no complaints.”
“They did a bathroom remodeling. They did excellent work, with no complaints.”
“I had a leak in the bathroom on the second floor under the faucet in the washstand. I had them come over a total of three times, maybe twice and the leak never went away. I still have it, but everything else is fine. To me, it's something wrong with the materials and not the workmanship. That's my guess. My warranty has run out, and I still have the problem. I have a pan underneath and I just leave it under there. I'm not happy with it. If I ever want to sell the house, I would have to tell them all the problems I have in the house. I would like to get it fixed, but I don't know if I would call them because they failed 2 or maybe 3 times. I don't know if I can ask them, because the warranty has run out. That's my problem. Everything else is fine, but as time goes on, and I see this problem it isn't fixed, I may have to call the plumber. They may not have the parts because they used pretty avant-garde parts. A regular plumber may have to put a different kind of pipe in there. I'm going to have to call them. I'd give Metropolitan Bath & Tile an A, because the bathroom is actually beautiful. Everything is fine except for this problem. As far as recommending them, that's the problem, because they didn't fix this.”
“They did a great job. I have no complaints whatsoever. This was the third job they've done for me. Over the years, they've done my two full baths, and this time they did my powder room. They were wonderful and, in fact, that is why I chose them for my third bathroom.”
“They responded promptly to my call, and they've always been courteous. They installed some bathrooms for me. They've always been on time. They are very neat in their work, and their workmanship was outstanding in my opinion. I'd say they did an A-level job.”
“Metropolitan Bath & Tile did a bathroom remodeling for me. I'd rate my overall experience with them an A-. The only complaint at all we had was the materials management, in terms of timeliness throughout the project, could have been a little bit better. Otherwise, the whole experience was really topnotch. We would go back to them for another similar project without any reservations.”
“They remodeled the whole bathroom last year. They did the entire bathroom, flooring cement walls everything. They're great, first and foremost. It seems they are all in house, and they don't subcontract like other companies do. They're very skilled, polite, and clean in their work. Once they start a project, they finish it, and they don't leave you hanging. I had a couple small issues, and they came out and took care of the issues when they had a chance. I wouldn't expect them to stop their other projects and run right over to me, but they put me in their schedule, and came over to me, and took care of the issues. I would not expect anyone to stop their current projects. They stayed with me until the technician was available, and he called me and came when he said he was coming. I would grade overall experience A+”
“They did a good job. We did the whole bathroom redone. I would grade them as an A+”
“They renovated my master bathroom. I'd give them an A+.”
“They were great. They did a bathroom remodeling for me. I'd rate them as an A+ company.”
“They did bathroom remodeling for us. We did all the picking out and design work, and they did the rest. I'd say they're an A+. They did a great job. They followed through on the job, and followed back up to see if there was anything they could do. They did a great job.”
“They totally remodeled both baths. They get an A+. I have already recommended them.”
“They did bathroom remodeling for me. I'd give them an A+ rating. We really liked what they did, and we're happy with it.”
“They replaced a shower door. They get an A+ from me.”
“They did bathroom remodeling for me. I'd say they're an A+ company.”
“I definitely had a positive experience with them. They replaced a small bathroom under a staircase in my basement. They did the demo, and then put in a shower, new floor, new vanity, and new sink. It was very good. They deserve an A+. They completed the work faster than they had estimated, and we're really pleased with it.”
“They redid my bathroom. They came in, got the job done, and got out. They were quick and efficient. I would grade them an A for the overall experience.”
“They redid three bathrooms for me. They told me what they would do, when they would do it, and they did it very well. I would grade the overall experience as an A. I have already recommended them.”
“They did very good work. All I knew him by was Paul, and he did a heck of a job. They replaced the whole bathroom, ripped the old one out, and put a new one in. I would grade them an A, no complaints. It was very good. The young man who did the job basically did it alone, but he was very good. I would recommend them to anyone.”
“For the most part, it was very good. They're prompt and clean, and the workmen are spot on and very good. They redid three bathrooms. I would grade them an A for the overall experience.”
“It was a complete bathroom remodel. They did a great job. They followed the contract, everything was on time and on schedule, and we liked the bathroom. I would grade them an A.”
“It was a full bathroom remodel. The quality is good. We had a timing issue on some back ordering of supplies that pushed the project back, and we had a towel holder that has fallen down twice, but they came right out and fixed them. I would give them an A rating.”
“Metropolitan Bath & Tile came in, did the job, and left. They renovated my bathroom, tore everything out, and put it back in. I don't have any complaints. I would grade them as an A company. The guy came in and did a job. He made a dusty mess, but they had to do that to do the job, so they were good. They were as clean as they could be. wWhen you tear out old fixtures, you're going to get dust. They put plastic down so it wouldn't get all over my house. I would very likely recommend them.”
“They redid my bathroom. They were very professional and did good quality work. I would grade them an A.”
“It was a bathroom remodel and a tile installation. It was done on time, they showed up on time, and they kept on schedule. They were polite and thorough. I would rate them as an A.”
“I had the bathroom shower redone. They were very helpful in the recommendations that they made, and they were very conscientious about the work that they did. I would grade them an A.”
“Really, the only problem was when they were doing my mom's walk-in shower, they didn't use a meter, because the doors don't close all the way. If you try to shut them, they just go back because they are crooked. The tile is fine. The light fixture in my bathroom, because I have a dial for a dimmer switch, doesn't work. It makes buzzing noise, and for a while there it would just go off, and then we have to turn it back on. Everything else is fine. I would grade them an A overall for the guy. It's not an A+ because of the lighting and the doors. He could have used a meter and it would have been fine.”
“They did a good job. It was a total bathroom redo. I would grade them an A.”