S.O.S. Appliance Repair & Service
2nd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

S.O.S. Appliance Repair & Service has received 4.6 out of 5 stars based on 163 customer surveys.
5
122
4
21
3
11
2
9
1
0
2nd year as a Best Pick Call
"S.O.S. Appliance Repair & Service offers the best, high-quality services for any appliance in your home. We hire only the most experienced technicians who will quickly diagnose the problem with your appliances. Our mission is to provide excellent services, which is why a majority of our work comes from referrals and repeat customers."

Raouf Sliti | Owner
Company Information
Services Offered
S.O.S. Appliance Repair & Service provides repair services for all major home appliances, including ovens, ranges, air conditioners, refrigerators, freezers, washing machines, dryers, garbage disposals, water heaters, ice makers, dishwashers, and gas furnaces.
Warranty
The company offers a 90-day warranty on parts and labor.
Company History
S.O.S. Appliance Repair has served local, residential customers since its founding in 2000.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company specializes in mainstream household appliance brands such as Kenmore, Whirlpool, GE, Amana, Maytag, Frigidaire, and KitchenAid as well as luxury brands such as Dacor, Viking, U-Line, Bosch, Sub-Zero, Wolf, and Jenn-Air.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring

Compiled Score:

S.O.S. Appliance Repair & Service has received 4.6 out of 5 stars based on 163 customer surveys.
5
122
4
21
3
11
2
9
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/22/2018

“We actually called S.O.S. Appliance Repair about two appliances in close succession. We had purchased a Maytag washer and dryer, just over four years ago, and they were absolute top of the line, and we thought that that would last. Unfortunately, the washer went bad, and we called out SOS for them to take a look at it, based on Best Pick Reports recommendation originally. They came out and advised us that it would be $1200 to resolve, and we just decided to not have it fixed—but we felt that they were honest and straightforward with us, so we called them out, when two weeks later, the dryer also went bad, and they were able to quickly resolve the problem for us at what we felt was a reasonable price, despite the fact that the appliances are much poorer made than we expected. I would give them an A+. I already have recommended them.”

Review by
02/22/2018

“I think he had to replace the thermostat on the washing machine. It's the second time I've used them, and I have actually found them to be great. I used them again the second time because I was so happy with them the first time. Whoever they sent to me, ask for him. He's a really good guy. I used the same guy twice. I'd give them an A+. They're really, very good. I would highly recommend S.O.S. Appliance Repair.”

Review by
02/22/2018

“On the whole, fairly positive, on time, pretty friendly. I think the problem has been fixed. It was a pretty minor issue and maybe a little more expensive than we thought it was going to be, but not crazy. So, all in all, he was prompt and quick at resolving everything. I'd grade S.O.S. Appliance Repair B+.”

Review by
02/22/2018

“I think everything is good. They fixed a dishwasher for me—no complaints. I recommend them. So far, everything seems to be working fine. If I have any problems I will call them.”

Review by
02/22/2018

“We had a dryer repaired. He was good. The repair person was there on time and finished the job. The dryer's working now. They showed me—everything is good. I'd give them an A.”

Review by
02/22/2018

“I actually haven't checked my appliance yet to see if it's working properly, but I'm hoping that it will be. They fixed the dishwasher. Overall, I would give them an A.”

Review by
02/22/2018

“They were prompt. They were on time, and they did a great job. There were no complaints, and I would highly recommend them.”

Review by
02/22/2018

“They had a timely response. They get an A.”

Review by
02/22/2018

“No complaints.”

Review by
12/21/2017

“They did a good job. They repaired our dryer. Most of them were courteous, worked efficiently, and resolved the issues. I would give S.O.S. Appliance Repair an A.”

Review by
10/11/2017

“Nothing particular; it seemed like the problem was resolved. It was—the top of the agitator wasn't agitating, but it's all good now. I would grade them an A.”

Review by
10/11/2017

“I wasn't fully happy with their services. They misdiagnosis problems, and I paid $300 for my appliance—to not get fixed. It was my refrigerator. They ended saying that they would call back with the part, and it would take two weeks to come in, if it wasn't fixed. But everything he was describing didn't sound right, They did something to it, but it didn't fix the problem. I would grade them a C.”

Review by
10/11/2017

“They fixed my fridge. It was making a loud sound, so they thought it was the motor. It's still working. I really, really didn't like when I actually called the service, and they never announced it as SOS. It sounded like a very personal call. They didn't announce the name of the company. I even had to say, 'Is this SOS?' I'd give them a mediocre grade—C.”

Review by
10/08/2017

“They're the ones that did the dryer repair. It was good. They told me what time they would come by. They had to change it, and they called, and told me ahead of time. The window that they gave to come wasn't seven hours. It was a short window, and he was there on time. The guy was just honest and seemed like a good guy. Told me what was going on before he did it, and he told me what it would cost before he did it and was just really upfront with me. They get an A.”

Review by
10/06/2017

“S.O.S. Appliance Repair repaired an element for a dryer. I liked that the problem was diagnosed and fixed in a timely manner. I'd give them an A.”

Review by
10/06/2017

“They did dryer repair. They were pretty easy, clean—cleaned up after themselves. Came in, got it done, got out, showed up on time. I'd give them an A overall.”

Review by
10/06/2017

“The person that might know is not here.”

Review by
10/03/2017

“They repaired a dishwasher for me. They did the work quickly and at a reasonable price. I'd give them an A.”

Review by
10/03/2017

“The heater and air conditioner. They did everything on time and everything. I would grade them an A+.”

Review by
10/03/2017

“They repaired my hot water heater. I liked that it was cost-effective, and it was quickly done. The sale went on, and that was it. It was done. I would grade the overall experience with an A.”

Review by
10/03/2017

“They did refrigerator work for me. They were available immediately. They showed up on time, and they did the work that I needed done. They are an A company.”

Review by
10/03/2017

“They were all right; they came and looked at two stoves and a dishwasher. They showed up on time. I would grade them a C. I had two stoves that needed to be fixed, and he was supposed to follow up with me on parts and never did. They come to fix it, need a part, and charge you for coming and never follow up.”

Review by
10/03/2017

“He was excellent. He did my ice maker and my dishwasher. He told me when he was going to be there. He showed up on the minute. His follow-through was great. He had the part for me within a day or two, and he was super, super friendly. I'd give him an A+.”

Review by
10/03/2017

“The last time was not that positive of an experience. The last time I called S.O.S. Appliance Repair out, we had a burner that was out on an electric range, and they came to check and see what needed to be done to replace it. The person came, looked at what needed to be done, and then we just didn't hear from them. He said we needed to get a part to replace it, and then we didn't hear from them. When I called back, he said that the part was not available, and he couldn't fix it. Then we just didn't really hear from them. I think that the part is available. So, I don't know where he was looking, but there just wasn't a lot of communication, and it wound up not getting fixed. I'd give them a D. I have had positive experiences with them in the past, just not this last time.”

Review by
02/22/2017

“I don't know much about the company. The company seemed to be very attentive. There was a place to call, and they sent the tech faster than I expected them to. That in itself is important customer service to me. Just the dryer. I'd give them a B. They had to come back out because it started acting back up again, but they responded immediately on my request and came back and finished the job, and the technician showed very good knowledge and expertise on repairing it. It was a dirty job, so they did pretty good with cleanliness. I want to keep them to myself. Let my friends find their own repair people. Nobody recommends to me. I'm not going to tell anybody anything. If they want to find repair people, they need to go find. I'm keeping it to myself.”

Review by
02/22/2017

“I think that was when I was working at a different job and my boss owned a rental property, and I think they came and repaired a dryer for us. I found the repair company. I hired them. I paid them, and they performed the job satisfactorily and at a decent price. I had nothing but good experiences with them. They were able to schedule the repair rather quickly. I was pleasantly surprised. I had called some other companies that weren't able to come out the next day and they were able to, so I was pretty happy about that. I called them late in the day and the next day they came out. It was a dryer they were fixing. I'd give them an A.”

Review by
02/22/2017

“They came very quickly and were very nice and reasonably affordable. They did tell me that it may not stayed fixed, and it broke again within a week, so I had to replace the washer. They were very nice. I would not have called them again. The fix just didn't fix the washing machine, so in retrospect I should have just gone out to buy a new one. I'd give them an A-.”

Review by
02/22/2017

“It fixed the problem, and the person was pleasant and on time. They fixed the washer for me. I'd give them an A+. It was good and there were no issues. I don't have any issues yet, so I'm assuming it was good quality, but you never know.”

Review by
02/22/2017

“It was some dryer work. Somebody came to repair a dryer. I don't know about the company, but I liked the guy that was sent. He did the job well at a fair price I would suppose. It was for the dryer repair. I would say A. I don't remember customer service or punctuality. He came on time. Cleanliness was no problem.”

Review by
02/22/2017

“It was a refrigerator. They done the work they ought to do. I was satisfied. So far, I haven't had no more problems. I still have their number in case I need anymore help. I had no problems with them. He knew what he had to do and went right on to it. I would recommend them. If someone asked me I supposed I would recommend them.”

Review by
02/22/2017

“I called and ordered a part and I paid for it, the technician ordered it, he brought it with him, and when he got to my house, I just paid for the service and for the part. At one time. That was kind of convenient. Just the dishwasher. That was it. The work was good, so an A.”

Review by
02/22/2017

“It was a dryer. They're friendly. I'd give them a B because I think it still makes a little bit of noise, but it seemed like he fixed it for the most part.”

Review by
02/22/2017

“It was refrigerator work they did for me. They got the job done. The person that came had a fabulous personality, so we enjoyed him. I'd give them a B.”

Review by
02/22/2017

“It was on the refrigerator. I was really surprised. It was a quick service, a really good service. It was excellent, so an A+.”

Review by
02/22/2017

“They did the job well. They were repairing a washer for me. I'd give them an A+. I would recommend them anytime.”

Review by
02/22/2017

“It was a dishwasher repair. The quality of service was excellent, and I was very pleased. I'd give them an A.”

Review by
02/22/2017

“They came in, they did the work, and left. It may have been a washer. That guy did a good job. He got an A+.”

Review by
02/22/2017

“They were on time. They addressed the problem and fixed it straight away. No hassles. They dryer was the only thing they repaired on that trip. I'd give them an A+.”

Review by
02/22/2017

“It was the oven. They were on time, and they got the job done quickly. I'd give them an A+.”

Review by
02/22/2017

“It was refrigerator work. It was fine. Good work with one or two issues, so a B.”

Review by
02/22/2017

“It was a refrigerator. I have nothing but great things to say.”

Review by
02/20/2017

“It was a refrigerator. The service was quick. I would say probably an A-.”

Review by
02/20/2017

“It was fine. Friendly and efficient. They were fixing a washer. I'd give them an A.”

Review by
02/20/2017

“They fixed the appliance. They showed up on time. They were unable to complete the repair initially, but they did complete it after an extra day. It worked out great. It was some washer work. I'd give them an A-.”

Review by
02/20/2017

“They did some dryer work for me. Showed up on time, fixed it, and left. I'd give them an A. I would definitely use them again.”

Review by
02/20/2017

“The tech knew what he was doing, and he was able to repair it. It didn't take too long. It was a dishwasher. I'd give them an A+. They were punctual.”

Review by
02/20/2017

“It was fridge work. They got there. They did the work. They left. They came and then they did the work, and they left. No complaints at all.”

Review by
02/20/2017

“It was refrigerator work. It was our office. They had come and fixed the refrigerator one time. They just came in, fixed it. They came in, told us what it cost, and fixed it, so I really didn't speak to him too much about it, but it was OK. Everything was fine. I'd give them an A. I would recommend them again.”

Review by
02/20/2017

“It was quick. They did come at the time frame. The guy was fair. He did work to fix the appliance. I appreciate their time frame that they were able to send someone fairly quick, and the price seemed reasonable. Everything was excellent with no complaints.”

Review by
02/20/2017

“It was some microwave work. The person who came was very polite and very efficient. He took care of it with greater plumb, the service was very good, and the door works just fine. I'd give them an A+. The whole thing was just fine. I was very satisfied.”

Review by
02/20/2017

“They did some washer work for me. I think everything went as expected. He went and explained what he was doing and kind of some recommendations on how I could move forward with taking care of some appliances that I have in other apartments. I would give it an A+.”

Review by
02/20/2017

“Those are the guys that repaired the dryer. It was great. He was quick, polite, quiet, and knowledgeable, and he was able to get the repair done in a couple of hours. It was a very good experience. I would grade it an A+. There were really no downsides to it. It was good. We don't recommend a lot of work to people, but I would recommend them.”

Review by
02/20/2017

“It was mostly positive. They were quick and thorough. The scope of the work including diagnosing a broken washing machine that was attached to a washer dryer combo and trying one fix and when that fix wouldn't work, which wouldn't have been an issue if fixed, going with the next fix, which was more expensive, but they tried the cheaper option first. I'll give it a B-. Customer service was very well.”

Review by
02/20/2017

“They came when they said they would, and it was somewhat reasonable in price. Dryer repair. I'd give them a B+. Quality of work was fine, but I did have one issue with them. So the issue was that they wouldn't give me a price over the phone even though I was pretty sure what the price of the part was or what I needed, so they would not give me any kind of estimate and they would not give me an estimate, so they took apart my machine completely and then said, 'We're going to change the part that I thought it was' and then gave me a high price and I thought, 'Well, you're kind of left with'—everything is apart on the floor and it's the dryer. Well, of course you have to pay them. I felt a little bit taken—not taken advantage of, but kind of left a little bit on the negotiating. There's not a lot of negotiating room when all the parts of your appliance are left on the floor. But they did a fine job repairing it. I don't have to repair it now. I thought the customer service was fine. They did come. The big thing is a lot of people don't come when they say they will, and they did fix it.”

Review by
02/20/2017

“It was a dryer. It was great. The guy came right out, set me right up, gave me an estimate, and he was in and out in an hour. He had all the parts with him. I couldn't have been more happy. I'd give them an A+. No complaints at all. Super nice guy. I remember the service and the guy. He had left a sticker on the dryer, which is good. I would have to look at it to remember who it was. If anybody asks me for a good dryer replacement, if I remember the name, I would definitely give it to them.”

Review by
10/17/2016

“It was for an oven repair. I think they did a great job over there. They came on time. They did a great job, and I haven't had a problem with the oven since then. To be honest, I don't really remember what they fixed specifically. I do so many of these jobs I don't really know. I've got a whole bunch of properties and people are coming and going. If I didn't call them back to complain then I am happy with what they did. They came in, they did it, and now it's repaired. I would give them an A. The satisfaction level was high. I would be extremely likely to recommend them to a friend.”

Review by
10/17/2016

“I was not happy. It's funny. I actually used them because you put them as a Best Pick. I've found the best appliance guy since then. They did call me back right away, but the gentleman came out and he wasn't able—I had Jenn-Air there to fix it that day, and then he said he was going to get back to me with an estimate. He charged me 120 dollars to come out. They never got back to me with an estimate. I had to call them and follow up with the estimate. They never followed through. So, then I get this estimate for 779 dollars which sounded awfully expensive, and I decided, especially since they didn't get back to me, it didn't seem like it was that important to them. I eventually got someone else to come out. He came out and then I got someone else to confirm that they don't even I don't know how they were going to repair my double oven because my oven, Jenn-Air, was discontinued four years ago, and you can't even get that part. Then if you could get the part, a similar part, the other two guys said it would have cost about 350 dollars and then 150 dollars for the installation. So, they were also quoting me maybe they thought they could get the part and they didn't know yet but they also quoted me a price that was about double what the other two had they been able to get the part. I'd give them a D. The guy who came out was nice. He had a lot of personality.”

Review by
10/17/2016

“It was for a dryer repair. And the stove. He was very efficient, thorough. They were efficient and thorough. They were fast. The dryer wasn't working, and he replaced something on the dryer door and one of the burners on the stove. I guess it was the heater cooler or something he said. I know the oven wouldn't work, but he replaced something and it works. I forgot the name of the part he said, but he fixed it. I'd give them an A+.”

Review by
10/17/2016

“I liked the individual they sent out to the house, and I liked the way he explained to me what the issue was. It was a repair for a refrigerator. There was a coil that kept freezing and ultimately, he offered a couple of different options and ultimately, he put a heater on this coil to prevent it from freezing. They get an A. The fridge still works.”

Review by
10/17/2016

“It was a dryer repair. The man was very nice and explained exactly what the problem was very well and, I didn't feel like he was trying to overcharge me or anything like that and he was fast and he fixed it because it's been fixed now for a while. I'd give them an A+.”

Review by
10/17/2016

“It may have been a washing machine repair. He wasn't able to fix the machine. I guess that's why I pretty much gave them a neutral instead of a positive. I think he had mentioned that the motor had burnt out or something. I'd give them a B.”

Review by
10/17/2016

“They were responsive. I called them and they came on the same day. They fixed a dishwasher once and a refrigerator a second time. I'd give them a B+.”

Review by
10/17/2016

“They probably fixed my refrigerator. Everything was positive. They did excellent work with no complaints. No complaints. They fixed my refrigerator. Everything was positive. I would recommend them.”

Review by
10/17/2016

“It was for a gas oven repair. I guess it was positive because I haven't had any other problems with the oven. I just know that I needed my oven fixed. I'd give them an A since the oven works. They did fine, and the oven works.”

Review by
10/17/2016

“I would not use them again.”

Review by
10/06/2016

“They made the repair, and I was happy with the repair. It has not broken again, so they did a good repair. They were repairing a fridge. I'd give them an A.”

Review by
10/06/2016

“It was a washing machine repair. They showed up around when they said they would, and the guy seemed knowledgeable and came back when he said he was going to come back. I think it was like a switch. I guess I'd give them an A. I'd recommend them to a friend.”

Review by
10/06/2016

“It was for a stove range repair. I've had numerous appliances fixed by numerous people in the last 12 months or so. They came out and fixed the stove. It was generally a pleasant experience. The part they had ordered in initially—the wrong part was delivered, so it took a little longer, and they had to order it twice. I'd give them a B because the wrong part was delivered, but overall it ended up working. The work that was done was fine.”

Review by
10/06/2016

“It was based off accountability. They told me things were going to get done at a certain point, and it did not get done. It threw off my whole schedule I had planned as far as getting that item fixed, which was my refrigerator. It's being accountable for the time. They were fixing a computer module. It was something that goes with some type of electrical component in the refrigerator. I'd give them a C.”

Review by
10/06/2016

“It may have been a range on a stove repair. He was honest about the repair and in the midst of him attempting to fix it, he repaired some things up and all of a sudden it started working and I haven't had a problem since. He actually offered an extension of time in which if it did break down on me he would honor the same price, so I thought it was very reasonable. I'd give them an A+.”

Review by
10/06/2016

“It was an oven repair. It got fixed. They did the work. I guess you could say they did some things—the way they did it was innovative and got the job done with the least amount of effort and, also, I was worried about them having trouble with the wiring. It's an older oven, and when you work with an older oven you have to be careful with wiring, otherwise the whole thing is trashed. And they were very careful and got it done right. It's the wiring behind the broiler and the main oven elements. They're in the back of the oven. I would give it an A+ because it got fixed. And it got fixed in less than an hour. That's pretty good. Their quality of work and expertise were very high. I don't think I had anything to do with their customer service. I remember that the repairman came within an hour of the actual scheduled time and given the traffic around here, that's remarkable. He may not have been exactly on time, but there's always good reason for it around here. You can't complain about the traffic. It just happens. Their cleanliness was good. No problem. I wouldn't say it's real likely that I would recommend them, but if somebody asked me to fix an oven I guess I would have to tell them they're service is good.”

Review by
10/05/2016

“They probably did our dishwasher, but I can't be sure about that. I don't know that I've had a cause to use them again. I remember the person—we have a family of five, and being without the dishwasher is not ideal, so they responded quickly. The gentleman was on time. He did what I requested, which was to call me prior to coming because I only work about ten minutes from home which allowed me not to take the day off, so he called me promptly. He said really what we should do is replace the pump on the dishwasher, but if you'd like I can try to rebuild it and save you about 400 dollars, but I can't guarantee that it would work. And I said, 'That would be fabulous.' And so he did that and it worked, and he was just very nice and finished and cleaned up after himself, which I loved, too. He was just very courteous the whole time. I'd give them an A+.”

Review by
10/05/2016

“They're very good people, and I was very happy to have them. They helped me a few times. They did excellent work for me and I had no problems. The contractor they usually—they are difficult to get the people to fix appliances. Sears usually before they were the ones, but it's not the same anymore, and usually when you have problem with appliances you are stuck. You are stuck and it's difficult to find somebody who can indeed come. They did fix my washer and my washing machine and my dryer front load, which I have for over 10 years now. I was really happy to have them. Very efficient.”

Review by
10/05/2016

“I had to repeatedly call them back regarding the parts they claimed they ordered when in fact they didn't. They finally ordered the knobs and ignitor for my Thermador gas cooktop but they were installed incorrectly. Now I can't turn the knobs all the way to the 'simmer' mode. I had contact Thermador direct and re-order correct knobs. This cost me 475 dollars for bad repair service. When I called SOS back, they didn't seem at all interested in fixing their shotty work. Will never use them again.”

Review by
10/05/2016

“It was a washing machine repair. I remember the people being very pleasant, and I remember the price was decent, but that's really what I remember more than anything. It was just a part of the machine repair. The agitator wasn't agitating anymore, so they had to go in and replace the piece. I'd give them an A. No problems. I can't remember any problems as far as them being late and for expertise they seemed to get it done. It keeps working and that was a while ago.”

Review by
10/05/2016

“They were able to come out the same day and fix it the next day. They were fixing a fridge. I would give them an A+.”

Review by
10/04/2016

“I had a positive experience. They were in and out real fast and it was easy.”

Review by
10/04/2016

“It was a refrigerator repair. It was good. Excellent with no problems.”

Review by
10/04/2016

“It was for a washer repair. It ended up being positive. It was a multi-step process. They first came over and evaluated the job and then didn't call back for a long time and then when I finally got them to call back, they said they couldn't do it and they charged me for the initial estimate. They charged me a fee for that and then they refused to refund that. They said I'd have to pay for the call to provide the estimate. It was 129 dollars or something like that, and it turns out they can't do that so I still lost that money. I did some research online and found out the washer could be repaired. You just had to order a part from Samsung and I sent them details on the part number and instructions on how to order it and then they agreed it could be fixed, so they ordered the part and came back out and did it. So, it ended up OK, but they tried to take my money without doing the repair, so I had an initial bad feeling about them. I think if I had been somebody who was your typical consumer and didn't have the technical knowledge and doesn't have the time to spend researching the issue and finding the solution for them, they would have just taken my 129 dollars and given me nothing. Once I told them what to do, they did it. I would say a B. I wouldn't recommend them. There are plenty of other people out there that actually know what they're doing, so there's no reason to work with people that you have to educate.”

Review by
10/04/2016

“They came and looked at the dishwasher and told us we needed a new motor. We paid some money for the person that came to—first he came to check to see what was wrong, and then he told us what's wrong is that we need a new motor. The motor is no longer available, he said, however, I will look into how much a new one costs and I will get back to you. This was around Christmastime of last year. Then I waited for his call to decide what to do with my dishwasher, which I could not use. But then I called that company, and I think they're in Virginia. I called but there was no answer. Then I called a third time and they said, 'We don't have a record of your visit but we'll look for it to find what happened.' So, a man came and looked at it and said we need a new motor. We paid him 50/60 dollars and that was the end of it. After that I decided to do my own research and I've found out that to have a dryer to dry dishes I can do that outside of where I wash them in the sink and then I have the dishwasher to wash dishes. I'd learned that I don't need the dishwasher. I would not call them for anything.”

Review by
10/04/2016

“They did a gas range repair for me. For this particular service the technician came out. He correctly diagnosed the problem. It didn't take him very long to do that. And he also followed up. He was very helpful in trying to get the part that I needed to make the fix permanent. I'd give them an A+. I don't remember any issues with punctuality. I had a very good experience with the technician that came out resolve my issues. I can't speak for the rest of the company. My overall experience in resolving this issue was rather frustrating because it was very hard to get somebody to say, 'yes. We are the people to resolve this issue.' I didn't know where the dividing line was. If it comes in to the house than it's the gas supplier and if it's from the gas supply or the wall out then is it a technician and part of that difficulty may be because I've never had to resolve this issue, never had a problem with it before and didn't know exactly what was wrong.”

Review by
10/04/2016

“They did very good work with no issues. It was great. It was very positive. They repaired my subzero refrigerator. There were multiple things they repaired, but they listed those things, and we went from there. I would highly recommend them. I thought the person that came here to my home was exceptional both professional in his appearance, demeanor, and job execution and extremely friendly.”

Review by
10/04/2016

“It was positive except they couldn't really help me. I had to replace the refrigerator. They were very prompt and responsive actually on the weekend. The weekend before Christmas. I would definitely give them an A. I would definitely recommend them because they were recommended to me.”

Review by
10/04/2016

“Nothing stood out really, but it was fine. It was good. I think they did some appliance repair for me. I'd give them an A+.”

Review by
10/04/2016

“Just not a very friendly person that showed up. They did an oven repair. I'd give them a C. The work was fine.”

Review by
10/04/2016

“They repaired a dishwasher for me. Everything was good. It was done in good time. It was quality. The individual was nice and pleasant and the receipt was reasonable. Excellent work overall, and I am very likely to recommend.”

Review by
10/04/2016

“It was for my washing machine, the spinner. They were on time and everything worked fine. It was positive. That's the only thing they did, fixed up my washing machine. I'd give them an A+. The price was a little bit high.”

Review by
10/12/2015

“I had them to come out, I think I used them twice. Once for my range and another time for my refrigerator. I'd give them an A.”

Review by
10/12/2015

“They came and fixed my washer dryer. They didn't charge me for some of the time they were there just cause they came to check it out and they were just really honest about whether or not they could fix it or I needed a new one. I would say an A.”

Review by
10/12/2015

“My experience was positive.”

Review by
10/06/2015

“It was a very positive experience. They were terrific. I thought their service was great, they stayed in touch prior to the service being performed, I thought the price was reasonable and I was happy with the result. I think it was a dryer. I'd give them an A.”

Review by
10/06/2015

“The response, quality of work, professionalism, it was just perfect. It was the freezer refrigerator repair. He was very very good, professional, and took a look at my stove just to give me advice and that was fine and he sent me some information. So it was good overall. I'd say A+.”

Review by
10/06/2015

“They did a great job. They had to order a part one day and came back the next day or the day after with the part to fix the dishwasher. Right now I cannot recall, I got the name somewhere. They were very nice, very helpful, everything was spot on, they were on time, it was a great service. A is excellent that's fine.”

Review by
10/06/2015

“I think they did some work on my washer and dryer I do believe. They were on time, prompt and they got done what I needed done. I think my washing machine pump was wrong or something of that nature. They were local and they were close by to where I live and that's why I chose them. In fact, I kind of need them to come back out again.”

Review by
10/02/2015

“They were okay, they weren't great. They weren't able to fix it. They came out to fix our dishwasher. It was on the Montgomery County something that we got in the mail, it's a free thing and it has a whole bunch of different service providers of all kinds of things and they were in there and they came out very fast so that part was good but they couldn't repair it so that was not so good. I'd say mediocre, the fact that they were able to come out was good but the fact that they couldn't fix it was not so good.”

Review by
10/02/2015

“It was positive. They fixed the refrigerator.”

Review by
09/30/2015

No review comments provided

Review by
09/30/2015

“They were repairing the fridge. They didn't have the part on them at the time when they came to fix it so they had to order that and come back for a second visit to repair it. Once that was done it was good but it took longer than hoped. It only took a day in a half. I think I picked them out of the local Best Picks magazine. I'd give them a B.”

Review by
09/30/2015

“There were two repairs done, one was to a fridge and one was to a microwave. I think my wife called the same company. For the fridge it was neutral because I had to call the guy back to fix the issue and the 90 days is over and the problem is back. I think she got their name through word of mouth. Everything else was fine. I'd probably have to go with a C because my fridge light is flickering again and I thought it was repaired.”

Review by
09/30/2015

“The dryer, the dryer wasn't working. It went well. There was some unexpected work, he had to order a part, but it went well. I would say a B only because I was expecting one thing and they later found something else that he missed the first time but overall it was good.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: