Parrish Services, Inc.
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 700+ Surveys
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Compiled Score: star star star star star
Parrish Services, Inc. has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"We offer complete, high-quality services for all the mechanical systems in your home: heating and cooling, plumbing, and electrical. Our focus is to prevent problems and offer energy-efficient solutions. Parrish Services is strong, stable, and reliable so we can keep our promise, 'Always there for you.'"

Alan Givens | CEO
Company Information
Services Offered
Parrish Services offers heating and cooling system repair, system replacement, and preventive maintenance for all major brands of electric, natural gas, propane, and oil systems, including gas logs. The company offers 24/7 emergency service and specializes in energy-efficient technologies. Parrish also provides plumbing and electrical services.
Warranty
Unless otherwise noted at the time of sale, Parrish offers a one-year labor warranty on all services.
Company History
Parrish was founded in 1996.
Distinctions
Alan Givens received the HVAC Contractor of the Year Award from the Plumbing-Heating-Cooling Contractors (PHCC) National Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
The company sells and services all major brands of equipment.
Licenses
#2705038448
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington, Aldie, Ashburn, Leesburg, Purcellville, Sterling
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're our regular folks. They're awesome. They do a great job every time. They are always on time and they fix stuff. We have an electrical contract with them. We have a HVAC contract with them. And we have a plumbing contract with them. We have all three. A+ for all of them. I would absolutely recommend them.”

“They did an installation of a furnace. They did a real good job, very professional. I was just impressed by the fact they were very thorough, they were clean, and they did what they said. I would give them an A. They were good. Their quality was excellent. I would recommend them.”

“They did good work. We have been with them for five, six years; if we were not satisfied with them, we would change them. They just did the regular maintenance. I'd give them an A+. They were great. They were on time. I would absolutely recommend them.”

“They were just doing work on my HVAC unit. I'd give them an A+; they were great. I would recommend them.”

“They're fabulous. We have a heat pump. Just unbelievable customer service. One time I couldn't figure something out with the emergency electrical heat and the guy could've totally come out and charged me but he didn't; he walked me through how to fix it on the phone. I'd give them an A+. I would absolutely recommend them.”

“We just always use Parrish. They're just great. They just sort of checked the furnace to make sure it was in working order. I'd give them an A+. I would recommend them.”

“They're very good. If they say from 1-3, they're there. They're very pleasant people. They're just easy to work with. I just love them. I will always call on them to help me out. They came in for a routine plumbing check, and I have a contract with them. I've been using them for at least 7 years. And they fixed my air conditioner. A+ across the board.”

“I got Parrish from Best Pick Reports. Overall, I've been very satisfied with the company in all aspects of their performance, attention, etc. I'm engaged with them on the annual contract so that I have the heating and the air conditioning. Every six months they give me my check ups and treat me well if I need a problem during the course of the year. I'd give them an A. They always give me the phone call before they're here.”

“They did a fine job. I certainly would say they did excellent work, I have no complaints, and I would recommend them. It was for heating and air conditioning check up every six months. They do a fine job and they're very courteous too.”

“I've been with them for years. I like Allen. I like the whole company. They've done everything; they've done plumbing, they've done heating. No electrical. I would give them an A. Most of the time I have no problem with the quality of work and expertise. Customer service is excellent. I have recommended them to my neighbors and they've been there to do work.”

“Outstanding. They're just good. I've had no problems with the work I've had. I've had them for about twelve years. They've done heater to hot water heater and air conditioning. They did plumbing also. I'd give them an A; it was good.”

“They do a bunch of work for me. It was great. They did some HVAC stuff and some plumbing as well. I would say an A. I would recommend them.”

“They've always done our work. I like their services, follow-up, and honest feedback. They work on our A/C and humidifier. They did the plumbing too. They deserve an A. They're a very well organized group. They're the service I'll always use. They're amazing.”

“I will continue to use Parrish Services. They're dependable. I'll give them an A+. I would recommend them and I have.”

“The gentleman was very efficient, very courteous, and we were very pleased. He was on time. I'd give him an A+. They were doing my Fall checkup. He was one of the nicest people that have ever come to work on our air conditioner from Parrish. I think his name was Jake.”

“They were very good. They're on schedule and we had an account with them for years so they were good, that's why we stayed with them. It was our furnace and A/C. I'd give them an A+. I think they were really good. I would recommend them.”

“We're very happy. We've had them for a number of years. They've just done good service. They've done air conditioning and heating. I'd give them an A+. I would recommend them.”

“They did come here to do an inspection of the heat. They've always been very prompt, efficient, reliable, and professional. They're real good as far as I'm concerned. They did electrical and air conditioning and heat. They come twice a year to check my air conditioning and then my heat. They make sure everything's working and they check the vents. That's all they do. I'd give them an A+. They give me recommendations and I feel like they've done a good job when they're here; they're not in and out real quick. They take their time and I'm very happy with the way they proceed with their job. I would absolutely recommend them; I have.”

“I've used them for electrical and plumbing and generator maintenance, stuff like that. They're pretty proactive about calling to make sure we don't forget anything. Before the summer comes, they make sure your air conditioning is all set to go, not malfunctioning; same thing with the heating system before winter comes. They're pretty on the ball. They installed my whole house electric generator and they do maintenance on that every year. And they do any plumbing or electrical work that needs to be done but very rarely does that need to be done. I'd give them an A+. I would recommend them.”

“Their team was very friendly, easy to work with, and their response time is quickly. We've used them to put an air condition and heating system replacement and a hot water heater as well. We had them for a little bit—we thought we would need some electrical work and they came in and checked everything out and said everything was fine; so we didn't need to use them for anything else. I would say they deserve an A+.”

“Their technicians are always experienced and knowledgeable and they communicate well. They've done heating and cooling and plumbing. They're an A+.”

“They showed up when they were supposed to. They did all the work well. It was some plumbing; garbage disposal. It was A+ as I remember. I would recommend them.”

“I like their services. I'd give them an A. I would recommend them.”

“They've serviced my air conditioning system for five years and I'm satisfied with this company. I can't complain.”

“They're good people. I just like the way they come in, do their business, and leave. They do a very good job. This time it was our heater they worked on. I'd say an A. They're good. I would recommend them.”

“They're here on time, it was easy to make appointments with them, and they come and do what they need to do and they're done. They did heat maintenance this time. I'd give them an A. I would recommend them.”

“They're our ongoing server and they come on a regular basis and we appreciate their help. It was very good; I'd give them an A. They've kept our systems going very well; I think they're very knowledgeable. Their customer service is very good. Punctuality and cleanliness all OK. I would recommend them.”

“They've always done a good job. I'd give them an A.”

“We've been Parrish customers for years. Easy to schedule, they're on time and they do good work. They've done A/C, heating, pretty much things like that over the years. I've been using them for over a decade. They deserve an A.”

“Knowledgeable guy. Took a look at everything, explained the whole process to me, and took his time. It was good. Went out and helped snake a line that had clogged up. We did some additional plumbing work and we did some HVAC work. The HVAC work would be a year or two ago. I'd give them an A. It was very simple.”

“They're reliable. We do their annual service so we pay them a contract and they come in and provide Spring and Fall maintenance on all of our electrical, our plumbing and heating system. And so, when we set that up, they're reliable, they always call ahead of time and they are on time. And when we have emergency services like we have plumbing issues or we have a heating issue, they're there immediately. They deserve an A.”

“They get it right the first time. It's plumbing and heating/air conditioning; at one point they replaced both of those over time. It's been general maintenance, some repairs, and at one point replaced the furnace and air conditioning. It seems like centuries but let's say 10 years I've been using them. I'd say an A.”

“We have a service contract for our HVAC, and they've done plumbing work on a rental property as well. They are always on time. My husband spoke with the owners of the company once, and they are really friendly. Everybody we've ever dealt with there has been awesome. I'd give Parrish an A+ for the overall experience. We have already recommended them.”

“We've had nothing but good experiences with them. They install and service a heat pump. I'd give them an A+.”

“They're wonderful. They went out to my rental property to fix the heating and air conditioner. They were really good. I like that they're on time and quick to respond. I'd give them an A rating.”

“I use them for our HVAC maintenance. They're friendly, and they're always prompt and responsive. They're really helpful when they're here. They get an A from me.”

“I like them very much. Everybody was pleasant from the receptionist. Everybody was warm, tried to help, and I liked the experience. I would definitely give them an A rating. They had to go up in the attic, so the work was fine.”

“I like them. They did a fall checkup and a spring checkup. They're very pleasant and very nice and very professional. I'd give them an A. They're very pleasant and very sufficient and very on time. I would recommend them to anybody.”

“They did HVAC work. Everything was good. I'd give them an A for everything.”

“Parrish has done my air conditioning units. They've done my water heater and my furnace. They're very friendly, very clean, very organized, they follow the schedule, and I like the monthly service that they follow up on. They get an A from me.”

“We had trouble with an air conditioning that they installed and it malfunctioned a couple of times and they repaired it both times. They communicated well with me so even if they couldn't come as quickly as I wanted, I knew exactly when they were coming. I'd give them an A.”

“I'm OK with them. They serviced my A/C and my heating. I like the quality and the service. I've been using them for six years. I'd give them an A overall. I already have recommended them.”

“They fixed something in our air conditioning system. They came out right away and fixed the problem. I'd give them an A.”

“I think it was for the A/C. They are good. It was one time. They are good. I'd give them five stars.”

“They did air conditioner work for me. We had problems afterward, and they came right away—I like that. They did good. I'd give them an A for my overall experience.”

“It was positive because they were on time, and the tech stopped to explain every question I asked. His attitude wasn't, 'let me get in and out of here real quick.' He explained to me why this was that way, or why he had to do it this way, and he even made some suggestions. They have good customer service—that's one of the reasons we stayed with them. They came in and looked at everything, just a regular A/C check. They also did our heating, caught some problems that we would've had down the road, and repaired them for us that day. The renters in the house before us had Parrish, and they were highly recommended. I would give them an A.”

“I have a contract with them, so they come twice a year. He came four days ago, and the downstairs is working fine, but the upstairs still needs some Freon or something. Other than that, things are working fine. Downstairs it's super—as a matter of fact, I had to close some of those vents to push some of that air to the second floor. The service and the attitude are very nice. Right now, I'd give them an A.”

“They were excellent. I like the fact they have a service contract, and they give priority service even in bad weather. They maintain the system, they're customer service oriented, and they're employee owned. I picked them when we first moved here, and I know their president now—he was our technician that came out here 20 years ago.”

“It was very good work. They came out—it was an emergency situation—and got everything done very quickly and very efficiently. The outdoor A/C had blown a fuse, and it was something we couldn't get to. They went out, diagnosed the problem, performed a routine service check, and got everything done. Their customer service was pretty good.”

“I have relied on them for about ten years and continue to get good service from them. They do the annual air conditioning check. Their customer service is very good, and I've just been very pleased since I started with them ten years ago—I have no reason to look for somebody else.”

“I've had them for years, and the technicians are thorough. They come in once a year to check the air conditioning and heating system—I've got a service contract with them. Their customer service and technicians are very good. Parrish came to do a repair for me when one of my appliances was not functional, and I signed up for a maintenance plan. We also bought an air conditioner and heating system from them. I would say they get an A—they're pretty good.”

“They repaired the air conditioner. They're fine.”

“They've done some air conditioning work with us. They're clean and respectful.”

“They come out to fix my air conditioning. If there's something wrong with my air conditioning they usually fix that. I would probably give them an A. The service was fine, and he came out twice.”

“They did HVAC work. I like their customer service and that they're available 24 hours. I've had to call them back maybe once. I found them a long time ago.”

“They explain everything that they are going to do so that I can understand it. They put in a new heating and air conditioning system. The gentlemen that installed the system were very nice and very polite. We have used them from the beginning, since we bought this house. They fixed it when we moved in, and then 15 years later, when it came time for a new one, they put it in.”

“So far, I've used them for HVAC system maintenance. They just come in and do heating and cooling checks in the fall and the spring. They installed the HVAC system before we bought the house, so their sticker was on the unit. I called them to set up maintenance and do some additional work. They usually call and schedule the appointments in advance. They're on time, quick, and trustworthy.”

“They do air conditioning and heating checkups for us. They have prompt service, they're proactive in scheduling our annual checkup, and they provide recommendations for any follow up that's needed. They pay attention to detail when they order parts. If the manufacturer delivers the wrong part, and they have to go back, even if things take about a month more than they anticipated, they pursue the party that made the error.”

“They were on time, and they did the job. They did the fireplace. I chose them because they were the only ones I could get to come out.”

“We had a shared problem that Parrish services was helping with. Parrish Services has been doing our maintenance for several years now, so we just use them. They've done mostly HVAC work for us. They do all the twice-a-year maintenance—services for the winter and the summer. They've always been pretty punctual, and when they say they're going to show up, they do. Typically, I've always had a different guy come, but it's always someone very polite and professional. They recommend things and show me issues, but no one's ever tried to upsell me or push any products on me, and I feel like you get that a lot with HVAC companies. They've always been very honest. They don't work on commission—they're all salaried employees, so they don't have the pressure to upsell you. I would grade them an A.”

“They did an annual A/C maintenance and also updated the capacitor on the compressor. It was positive. The technician was knowledgeable and courteous.?”

“They repaired a blower on my unit, actually replaced it. The unit was not working beforehand. The service tech was on time, polite, and courteous, and he explained the issue completely.”

“Parrish Services went the extra mile to correct a problem with a new A/C unit. After the installation, the unit appeared faulty. The unit was changed about three times. Although I had to take multiple days off work, the job was completed to my satisfaction. The experience has been positive so far. Their willingness to go that extra mile to provide outstanding customer service is what makes it positive.”

“They did semiannual preventative maintenance. They were on time, efficient, and kept me informed all the time.”

“They fixed a broken furnace in the middle of winter. It was great customer service.?”

“They replaced both of our heating and A/C units—one in the middle of a snow storm (unplanned), and the other as a planned replacement. Both installations were on time and professionally done. The service techs were professional, on time, courteous, and very respectful.”

“They did HVAC maintenance and installation of a new system. They were knowledgeable, accommodating, and friendly.?”

“They did HVAC repairs and installation. They had good people. They were on time and very concerned about my satisfaction.?”

“They replaced the outdoor unit for the air conditioning. They fixed the problem and installed it quickly and efficiently.”

“They did a seasonal maintenance check. Parrish's customer service is fantastic. All technicians are very polite, professional, and courteous.”

“They kept the furnace checked regularly and installed the furnace. When called, they came quickly. They had very professionally trained techs, great service, and friendly techs. They arrived on time.”

“When my air conditioner needed repairs on a hot weekday night, I called Parrish Services after dinner, and a technician came and fixed the problem. He did the job right the first and only time. When my A/C unit broke down last August, they came to the rescue again, and installed the unit promptly. They also came during the time period they said they would.”

“They did HVAC maintenance. They have a very friendly and knowledgeable staff.”

“They provided a yearly service contract on our heating/air conditioning units. They were very friendly and knowledgeable.”

“They did maintenance of heating and cooling systems. The service personnel were always professional and informative.”

“They replaced my HVAC system. They have good customer service and knowledgeable repairmen.”

“They do the biannual maintenance on the HVAC system. They also moved the outdoor unit to allow better accessibility to the hose bib and hot tub breaker box and fixed a minor condensation leak from the indoor unit. It was very positive. I enjoying talking with Scott about the services he is providing, and he is great about troubleshooting my questions.”

“They did an annual A/C check. All was good.”

“They installed a new furnace and air conditioning unit. It was a very positive experience. The crew of technicians and a supervisor arrived on time and conducted themselves in a professional manner in the house and in the backyard. The techs were very friendly and answered all my questions regarding the new units. When they installed the thermostat, I was given verbal instructions on its use and a written manual for reference. The lead tech took extra time to show me how to clean the condensation drain and tray.”

“They did an installation of a Trane heat pump. We had some problems with the installation, and Parrish's owner fixed them promptly. It was very positive. I have relied on Parrish to install and service heat pumps in my home and the condo I used as an office.”

“They came to service our air conditioning as part of the contract we have with them. The person who worked for Parrish was very professional and helpful.”

“We recently had the summer seasonal HVAC service performed. The technician indicated a transformer and electrical control board needed replacement. Also, he replaced the UV unit with a newer upgrade. All the Parrish technicians I've thus far used—plumbing, electrical, gas fireplace, and HVAC—appear to be knowledgeable, professional, and courteous.?”

“They did a spring maintenance check. The technician was very knowledgeable.”

“They replaced a burned transformer and fuse. Parrish Services were positive due to the technician, Scott, who performed the work. He has been out on numerous occasions to fix or do warranty work and seems to know the system(s). He gets the work done quickly and without excuses.”

“They replaced various parts on the outside A/C unit. It was OK.”

“Alfonso Wilson was thorough. He went over everything in regard to my air conditioning, he cleaned everything, and he let me know what I needed to do to keep my air running properly. The young man that came for my plumbing was great too. Both gentlemen were friendly and provided excellent customer service. I felt well informed.”

“They did an evaluation of an existing HVAC system with recommendations for the install of a new unit. The representative was thorough and knowledgeable and gave me detailed information regarding his recommendation.”

“Parrish Services was wonderful and great. They did all that I wanted them to do, and they were very responsive. I'm very satisfied with the work. They changed my whole system for the air conditioning and heating. Their customer service was great; everybody was very respectful and knowledgeable, and they told me what was going to happen. They're an A.”

“It all went well. I had to have my upstairs air conditioning checked out, and he fixed it—it's cooling perfectly now. It was undercharged, so they had to top it off with Freon. Their customer service has always been very good; they are very nice people. I've been with them for many years now, and they cover everything in the house—electric, plumbing, and A/C.”

“Parrish Services does a thorough job, they have good, knowledgeable technicians, and their customer service is excellent.”

“I use Parrish for home heating. When they came out, they already had the part I needed, and they did get it working for me. They were very knowledgeable, and they were able to fix my problem. When I called them, they came out and fixed it right away. I signed a contract for them to come out twice a year just to do a checkup for me. Everything was good this winter—it's been good so far. This was not the first time I'd used Parrish; I had used them when I first moved in because their name was on the unit in the basement. I had them come out to do a checkup—there was nothing wrong, but before I started using the system, I had them check it out. I would give them an excellent rating—an A+.”

“They did work related to our furnace. Whatever they did, it was great. I remember a guy who was super nice. I would use Parrish Services again in the future, and I would also totally recommend them. I'd give them an A+.”

“They did an inspection on my air conditioning unit along with some plumbing work. The technicians were fine, and the customer service was pretty good. They tried to accommodate my schedule, which was very helpful. The job that they did was so basic that it is hard to say how well they did, but I would use them again, and I would recommend them to other homeowners. I would give them an A rating.”

“Parrish Services repaired the air conditioning unit, and the quality of their work was good. The technicians performed well, the cleanup was fine, and the communication was good. It was my first time using the company, but I would recommend them. The work has held up, so I would say they earned an A.”

“They did an air conditioning check for the summer, and they replaced a thermostat after I had a problem with my heater. The workers were polite, knowledgeable, and very professional. I called them because their sticker was on the ductwork, identifying them as the installer of the unit. I'd give Parrish Services an A.”

“I had them work on a furnace and an air conditioner. Also, when I needed them to adjust the air conditioner thermostat, they came right away. I have a policy with the company, so they're going to come maintain it in the spring and the fall. The service was very good, from the beginning when they were writing up the contract until the end. They came a couple of times, and they were very good. I'd rate them as an A.”

“Our air conditioner was going out, and Parrish Services was quick to come out. A lot of these guys come out and say, 'We are really busy, but I can fix it for you,' and then they try to overcharge you. Parrish didn't do that—they came out to fix it temporarily, said they would get the unit out there, and confirmed the price and everything we'd agreed on. They were pretty straightforward, and they came out when they were supposed to come out. They got the furnace back up and running with no problem. They got it done in a timely fashion—they fixed the air right then, but then they came back out and replaced the unit within two or three days. When they came in, they put on shoe covers and all that stuff. I would give them an A rating.”

“It was a good experience. They just did regular maintenance—going through the units and making sure everything was operating properly. We'd used them in the past, too. The unit runs fine, so they did a very good job. They were on time, and they definitely let me know when they were coming. I like their reliability—probably the biggest reasons to use Parrish are their reliability and their follow-up. They deserve an A.”

“They come out four times a year. They do checks, and everything seems to be fine. The technicians seem to know what they're doing, and they do not leave a mess. We have a contract with them, and the company's overall customer service is really good. I'd give them an A.”

“The work Parrish did for me was fabulous. Quality-wise, the work was top-notch. They were professional, and the technicians were fine and very respectful. I would give them an A.”