Parrish Services, Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Parrish Services, Inc. has received 4.6 out of 5 stars based on 356 customer surveys.
5
268
4
51
3
14
2
18
1
5
7th year as a Best Pick Call
"We offer complete, high-quality services for all the mechanical systems in your home: heating and cooling, plumbing, and electrical. Our focus is to prevent problems and offer energy-efficient solutions. Parrish Services is strong, stable, and reliable so we can keep our promise, 'Always there for you.'"

Alan Givens | CEO
Company Information
Services Offered
Parrish Services offers heating and cooling system repair, system replacement, and preventive maintenance for all major brands of electric, natural gas, propane, and oil systems, including gas logs. The company offers 24/7 emergency service and specializes in energy-efficient technologies. Parrish also provides plumbing and electrical services.
Warranty
Unless otherwise noted at the time of sale, Parrish offers a one-year labor warranty on all services.
Company History
Parrish was founded in 1996.
Distinctions
Alan Givens received the HVAC Contractor of the Year Award from the Plumbing-Heating-Cooling Contractors (PHCC) National Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
The company sells and services all major brands of equipment.
Licenses
#2705038448
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington, Aldie, Ashburn, Leesburg, Purcellville, Sterling

Compiled Score:

Parrish Services, Inc. has received 4.6 out of 5 stars based on 356 customer surveys.
5
268
4
51
3
14
2
18
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/02/2018

“They came out and did their twice-a-year inspection. They've done everything. I've been using them for over 30 years. They've replaced a water heater. They did come out and check and make sure that nothing was there, gave some recommendations; but I'm going to say C just for the fact that they never cleaned the line so the water drainage could come up and they never did it and that was part of their check and maintenance. In the attic, all that water accumulated and went off to the side of the house which left a big spot on the side of the house. That was pretty poor on the plumbing, A/C guy. I never made a complaint or anything like that because the house was being rented so I just kind of upped and stopped the service. I never had electrical issues. I know for the plumbing, they did an inspection, there was nothing major, but there were some recommendations about some of the toilets that needed to be replaced but other than that, it was good. It was professional.”

Review by
01/02/2018

“The service technicians are very pleasant. They're punctual when they say they're going to be here, but the work hasn't always been completed in a timely manner. Sometimes they don't have the appropriate parts. Different technicians have different opinions on what needs to be done. They've done air conditioning, humidifier, de-humidifier. They did a plumbing check once or twice. I would say a B-. Better on the plumbing, less so on the heating and air conditioning.”

Review by
01/02/2018

“They're very good. If they say from 1-3, they're there. They're very pleasant people. They're just easy to work with. I've had some oil things done. He was so good. He did everything that could possibly be done for me. I just love them. I will always call on them to help me out. They did come in for plumbing, like a routine check but I have a contract with them. I've been using them for at least 7 years. And they fixed my air conditioner. A+ across the board.”

Review by
01/02/2018

“Parrish, I use them for everything; electric, heating and air conditioning, and plumbing. I've been using them for three years. They deserve an A+. Electrical is A+++++. Heating and air conditioning, I'll give them an A-. Plumbing, that's the problem. I don't like their plumbing. And I'm assuming they have new employees now, I'm hoping. But the electricians are absolutely fabulous; the best ever. I have a contact with them so I get instant service.”

Review by
01/02/2018

“They're reliable. We do their annual service so we pay them a contract and they come in and provide Spring and Fall maintenance on all of our electrical, our plumbing and heating system. And so, when we set that up, they're reliable, they always call ahead of time and they are on time. And when we have emergency services like we have plumbing issues or we have a heating issue, they're there immediately. They deserve an A.”

Review by
01/02/2018

“Their team was very friendly, easy to work with, and their response time is quickly. We've used them to put an air condition and heating system replacement and a hot water heater as well. We had them for a little bit—we thought we would need some electrical work and they came in and checked everything out and said everything was fine; so we didn't need to use them for anything else. I would say they deserve an A+.”

Review by
01/02/2018

“I like the responsiveness, their follow-up, and their communication. We had a system that failed two years in and it wasn't covered through warranty and apparently, we just didn't know enough to register it or do the things necessary to get it covered so we just kind of fell flat footed as a consumer. They deserve a D.”

Review by
01/02/2018

“They get it right the first time. It's plumbing and heating/air conditioning; at one point they replaced both of those over time. It's been general maintenance, some repairs, and at one point replaced the furnace and air conditioning. It seems like centuries but let's say 10 years I've been using them. I'd say an A.”

Review by
01/02/2018

“Knowledgeable guy. Took a look at everything, explained the whole process to me, and took his time. It was good. Went out and helped snake a line that had clogged up. We did some additional plumbing work and we did some HVAC work. The HVAC work would be a year or two ago. I'd give them an A. It was very simple.”

Review by
01/02/2018

“I like their work generally but this last time I had a few little problems. They did plumbing and heating and cooling. They've replaced systems and they do routine maintenance. I have a maintenance contract; they come in once or twice a year to check everything. No electrical work. I'd probably give them a B.”

Review by
01/02/2018

“They've always done our work. I like their services, follow-up, and honest feedback. They work on our A/C and humidifier. They did the plumbing too. They deserve an A. They're a very well organized group. They're the service I'll always use. They're amazing.”

Review by
01/02/2018

“Outstanding. They're just good. I've had no problems with the work I've had. I've had them for about twelve years. They've done heater to hot water heater and air conditioning. They did plumbing also. I'd give them an A; it was good.”

Review by
01/02/2018

“We've been Parrish customers for years. Easy to schedule, they're on time and they do good work. They've done A/C, heating, pretty much things like that over the years. I've been using them for over a decade. They deserve an A.”

Review by
01/02/2018

“We're trying to figure out if we're going to use them again because our humidification system is down. They redid our whole heating system and plumbing. I'll give them an A.”

Review by
01/02/2018

“They were doing HVAC work and electrical. We were just referred to them by our home warranty company. I'd give them a B+.”

Review by
12/16/2017

“They were just doing work on my HVAC unit. I'd give them an A+; they were great. I would recommend them.”

Review by
12/16/2017

“They're easy to get a hold of. People are friendly. I'd give them a B+.”

Review by
12/16/2017

“They did a fine job. I certainly would say they did excellent work, I have no complaints, and I would recommend them. It was for heating and air conditioning check up every six months. They do a fine job and they're very courteous too.”

Review by
12/16/2017

“They did good work. We have been with them for five, six years; if we were not satisfied with them, we would change them. They just did the regular maintenance. I'd give them an A+. They were great. They were on time. I would absolutely recommend them.”

Review by
12/16/2017

“Parrish Services was good. They were thorough. They fixed our heating system. I was fairly certain that the warranty on the system was outdated so we didn't have a warranty as far as I was concerned and he said, 'let me check.' A few days later he gave me a call and said, 'Your warranty's still good.' So, they did that for me and it cost tons less because of it. Very fair, very good work. Quick work. It's working. It's working very nice. I'd give them a high rating, A+. They were on time. They had what they needed with them. The guy that was here obviously knew what he was doing. I don't have any complaints. I sure would recommend them. The Best Pick Reports book is the reason they got the job.”

Review by
12/10/2017

“Initially, the techs sold me something but then he wrote something on the report which was completely opposite of what they did and they charged me something else, but then I figured out later and sent them a letter. So, at that point they at least gave me the money back but initially it was not a good experience. And it seemed that the tech—Parrish Services told me the tech was the most experienced— but it seemed like when he came, he did not even know what he was doing, what he should do to fix the problem, and all that stuff. And he had to come back again and they were telling me all different sorts of stories. So, the HVAC unit was not cooling at all. and the second thing, he did not fix one issue; in one of the rooms, that specific room does not get cool. There is a vent opening in that room but even today, it's not getting cold or hot at all and they were not able to fix it. Actually, they installed the system, it's their system and it's still under warranty. They were telling me that ‘Oh you need to do this, you need to do that, you have to talk to the manager, it will be very expensive,’ and all that stuff. And so, they did not even fix that issue yet. I'd say a D.”

Review by
12/10/2017

“Parrish Services is really good. They do a really good job. Prices are reasonable and there are no issues. This time was just a checkup, just some maintenance on my HVAC system. But they recently installed the HVAC systems in my house. They've installed both the furnaces, condenser coils, condenser units, and A/C coils; I have two systems in my house. I would give them an A. I would recommend them.”

Review by
12/10/2017

“We're very happy. We've had them for a number of years. They've just done good service. They've done air conditioning and heating. I'd give them an A+. I would recommend them.”

Review by
12/10/2017

“Their technicians are always experienced and knowledgeable and they communicate well. They've done heating and cooling and plumbing. They're an A+.”

Review by
12/10/2017

“They do a bunch of work for me. It was great. They did some HVAC stuff and some plumbing as well. I would say an A. I would recommend them.”

Review by
12/10/2017

“I liked that they had the plan where I could get a discount if I purchased it in the summer and then had it installed in the winter. They were installing an HVAC system. I'd give them a B+.”

Review by
12/10/2017

“They do a good job. We've been using them for years. I'd give them a B.”

Review by
12/10/2017

“I will continue to use Parrish Services. They're dependable. I'll give them an A+. I would recommend them and I have.”

Review by
12/09/2017

“They’ve serviced my air conditioning system for five years and I'm satisfied with this company. I can't complain.”

Review by
12/09/2017

“They've always done a good job. I'd give them an A.”

Review by
12/09/2017

“I'd give them a B overall. They could speed everything up.”

Review by
12/09/2017

“I like their services. I'd give them an A. I would recommend them.”

Review by
12/09/2017

“We had them install an HVAC system. We had a problem with the installation part of it. They didn't do it properly but they were diligent about getting it fixed and then it worked. I'd probably give them a C.”

Review by
12/09/2017

“They're our ongoing server and they come on a regular basis and we appreciate their help. It was very good; I’d give them an A. They've kept our systems going very well; I think they're very knowledgeable. Their customer service is very good. Punctuality and cleanliness all OK. I would recommend them.”

Review by
12/09/2017

“They're fabulous. We have a heat pump. Just unbelievable customer service. One time I couldn't figure something out with the emergency electrical heat and the guy could've totally come out and charged me but he didn't; he walked me through how to fix it on the phone. I'd give them an A+. I would absolutely recommend them.”

Review by
12/09/2017

“They're our regular folks. They're awesome. They do a great job every time. They are always on time and they fix stuff. We have an electrical contract with them. We have a HVAC contract with them. And we have a plumbing contract with them. We have all three. A+ for all of them. I would absolutely recommend them.”

Review by
12/09/2017

“Their front office could use a little work in terms of communication but their technicians are first rate; I've been using them for years. And I use them for plumbing and heating and they do a great job. I use them every year. I'd give them an A across the board. I would absolutely recommend them.”

Review by
12/09/2017

“I’ve been with them for years. I like Allen. I like the whole company. They've done everything; they've done plumbing, they've done heating. No electrical. I would give them an A. Most of the time I have no problem with the quality of work and expertise. Customer service is excellent. I have recommended them to my neighbors and they've been there to do work.”

Review by
12/09/2017

“I got Parrish from Best Pick Reports. Overall, I've been very satisfied with the company in all aspects of their performance, attention, etc. I'm engaged with them on the annual contract so that I have the heating and the air conditioning. Every six months they give me my check ups and treat me well if I need a problem during the course of the year. I'd give them an A. They always give me the phone call before they're here.”

Review by
12/09/2017

“I've got a contract with them. I've been with them since they took over from Warner and they've always been prompt and they've always been friendly. The only thing I have a problem with is the way that they are paperless and that I've got a problem with that because I don't have a computer. I don't see anything by paper. I'd give them a B+ but with regards to being paperless, that really concerns me, like I said, because I don't have a computer. I would recommend them highly if you have a computer.”

Review by
12/08/2017

“We've been a customer of theirs for a while. I think the technicians are in most cases very professional. They did do a plumbing and another little job. I had to call them back today because it seems very effective; their work is usually of quality but that was just that circumstance. I'm just going to even note that I wish their pricing was just a little bit better, a little bit more reasonable. They did other things besides plumbing. We had their annual service, like our furnace and air conditioning service, they did come out and take a look, make sure everything's in order but that's it. I would say a B+.”

Review by
12/08/2017

“I've used them for electrical and plumbing and generator maintenance, stuff like that. They're pretty proactive about calling to make sure we don't forget anything. Before the summer comes, they make sure your air conditioning is all set to go, not malfunctioning; same thing with the heating system before winter comes. They're pretty on the ball. They installed my whole house electric generator and they do maintenance on that every year. And they do any plumbing or electrical work that needs to be done but very rarely does that need to be done. I'd give them an A+. I would recommend them.”

Review by
12/08/2017

“They did come here to do an inspection of the heat. They've always been very prompt, efficient, reliable, and professional. They're real good as far as I'm concerned. They did electrical and air conditioning and heat. They come twice a year to check my air conditioning and then my heat. They make sure everything's working and they check the vents. That's all they do. I'd give them an A+. They give me recommendations and I feel like they've done a good job when they're here; they're not in and out real quick. They take their time and I'm very happy with the way they proceed with their job. I would absolutely recommend them; I have.”

Review by
12/08/2017

“They did an installation of a furnace. They did a real good job, very professional. I was just impressed by the fact they were very thorough, they were clean, and they did what they said. I would give them an A. They were good. Their quality was excellent. I would recommend them.”

Review by
12/08/2017

“They were very good. They're on schedule and we had an account with them for years so they were good, that's why we stayed with them. It was our furnace and A/C. I'd give them an A+. I think they were really good. I would recommend them.”

Review by
12/08/2017

“Parrish always try to oversell and once they put the wrong part in my air conditioning; I had to bring them back and work with my home insurance so that was not very good, but everything else was OK. I'd give them a B. I may not use them myself; I'm trying to shop around.”

Review by
12/08/2017

“The gentleman was very efficient, very courteous, and we were very pleased. He was on time. I'd give him an A+. They were doing my Fall checkup. He was one of the nicest people that have ever come to work on our air conditioner from Parrish. I think his name was Jake.”

Review by
12/08/2017

“They're here on time, it was easy to make appointments with them, and they come and do what they need to do and they're done. They did heat maintenance this time. I'd give them an A. I would recommend them.”

Review by
12/08/2017

“They're good people. I just like the way they come in, do their business, and leave. They do a very good job. This time it was our heater they worked on. I'd say an A. They're good. I would recommend them.”

Review by
12/08/2017

“We just always use Parrish. They're just great. They just sort of checked the furnace to make sure it was in working order. I'd give them an A+. I would recommend them.”

Review by
12/08/2017

No review comments provided

Review by
11/22/2016

“They  did HVAC work. Everything was good. I'd give them an A for everything.”

Review by
11/22/2016

“They  are very nice people to work with. They addressed all my issues and questions. They recommended anything without us thinking of it. I’d give them an A.”

Review by
11/22/2016

“We had a maintenance service for the air conditioning unit. They seem to be very professional. I would give them a B overall.”

Review by
11/22/2016

“They installed a system broken. It was an air conditioning system. They probably tried to fix it six months later. Overall, I'd give them a C overall.”

Review by
11/22/2016

“I'm OK with them. They serviced my A/C and my heating. I like the quality and the service. I've been using them for six years. I'd give them an A overall. I already have recommended them.”

Review by
11/22/2016

“Parrish has done my air conditioning units. They've done my water heater and my furnace. They're very friendly, very clean, very organized, they follow the schedule, and I like the monthly service that they follow up on. They get an A from me.”

Review by
11/22/2016

“I like them. They did a fall checkup and a spring checkup. They're very pleasant and very nice and very professional. I'd give them an A. They're very pleasant and very sufficient and very on time. I would recommend them to anybody.”

Review by
11/22/2016

“We had trouble with an air conditioning that they installed and it malfunctioned a couple of times and they repaired it both times. They communicated well with me so even if they couldn't come as quickly as I wanted, I knew exactly when they were coming. I'd give them an A.”

Review by
11/22/2016

“They  did some plumbing work. We have a service contract for our HVAC, and they've done plumbing work on rental property we have as well. They are always on time, show up, and we haven't had problems after they've done the work. My husband actually spoke with the owner of the company once and they are really friendly and everybody we've ever dealt with there has been awesome. I'd give them an A+ for the overall experience. We already have recommended them.”

Review by
11/22/2016

“They’re  wonderful. They went out to my rental property to fix the heating and air conditioner. I like that they’re on time and quick to respond. They are usually able to come to see me relatively quickly. We had a large leak last year this time, right before we were going on vacation. They came the same night, worked on it while we weren’t here, and communicated with us. They were really good. I’d give them an A for my overall experience. I have already recommended them to others.”

Review by
11/15/2016

“I  have three services with them. I would say I'm very satisfied with the service, but there were confusions in billing, which I'm still not perfectly satisfied with. It was a little difficult to reach the woman who was doing it. She explained it to me, but I didn't fully understand it. My experience with them coming out has been fine, but the backend of the experience is less than fine. I'd give them an A-. I had confusions with the billing, that's all. I'm pretty likely to recommend them.”

Review by
11/15/2016

“They do plumbing and heating for us. We had them in the beginning through our home warranty. Later, we used them and we really enjoyed their service. It was really good, so we set them up to do maintenance on our heat pump. We have two in our home, so they serviced that after the install and they also do the plumbing. They come in once a year and do a maintenance check on it. I've had two problems with them. I had Linda, the owner's wife, call me when they have a problem; they usually correct it. I had a young technician that came out and left a wire on the outside, but they sent a senior technician to do it right. They fixed it and apologized. I had another issue on their maintenance that was scheduled way ahead of time. They called up last minute and said they're all in a meeting and he's going to be later, so they didn't make it on their time. I can give them a good rating, but I have had some problems with them. I had one more issue too; they went to a new computer system. They said we'd bounced a check on them, which we hadn't. They wouldn’t schedule my service until we cleared this checkup and I said, 'What? We haven't bounced any check.' So they apologized evidently because when it got carried over they had a new computer system for accounts receivable payable that had gotten screwed up. They hadn't reported anything. I think I've had more gross problems, so if anything they did good. Any problems I had with them, I'm completely satisfied. They still are doing our maintenance check for spring, summer, and once a year. I'd give them a B for hiccups this last due to gross.”

Review by
11/15/2016

“They gave me advice on replacing an underground well furnace tank. I liked that they told me they didn’t do it and then told me who to call to do the work. I appreciated the upfront advice right away without messing around sending a furnace guy out and getting wrong advice.”

Review by
11/15/2016

“They are the company who works with my air conditioner and heating. They tell me on time, they also have helped with my plumbing and the guy came very fast. The same day. I would give them an A. Sometimes they don't have the covers for the shoes, sometimes they don't have that, sometimes they have.”

Review by
11/15/2016

“They winterized my air conditioner system. They drained the water for the winter. They were courteous and they explained to me what they were going to do and everything. They seemed to take the time to complete the work. They didn’t seem to be in a rush. I’d give them an B for my overall experience with them.”

Review by
11/15/2016

“I  use them for our HVAC maintenance and a water detector. They're friendly. They're always prompt and responsive. They're really helpful when they're here. I'd give them an A grade.”

Review by
11/15/2016

“They  did an inspection. They came over and checked it out. They checked carefully. I'd give them a 'good.' A grade overall.”

Review by
11/15/2016

“They did air conditioner work for me. We had problems afterward, and they came right away—I like that. They did good. I’d give them an A for my overall experience.”

Review by
12/22/2015

“I’m not sure I was home when they came by but they completed the work. This was my first time using this company. They did some work through my home warranty company. I had problems with my washer. The problem I had was with my washing machine and air conditioner. The customer service was good. They came when they said they would and they completed the work. If a friend or neighbor asked about the company I would recommend the company. I’d give them an A.”

Review by
10/26/2015

“Perish Services is a company we used. They do everything from our electrical, our plumbing, to our HVAC and A/C, water heater and all that kind of stuff. We heard about them through our home warranty company. I’ve been using them for 4 years. I’d probably give them an a.”

Review by
07/07/2015

“The biggest issue I've been having is getting them to return calls when I've called. They don't take the trouble of calling and it's not really good follow-through. It's been off and on for several months. It's not like I'm calling them everyday. No word back from them whatsoever. The HVAC unit works. I guess I'm just having them refund the repair charges.”

Review by
07/07/2015

“They did a very good job. They were all very professional, very courteous and I had a sort of extenuating circumstance in that where my husband at that point was waiting for a heart transplant so time was of the essence. The one guy that came here in particular and for the life of me, he took ownership because we had some problems with the heat pump. It just kept cycling and cycling and cycling. Several different people came out and they changed this board and that board and he finally figured out what the issue was but he told me that if anything else goes wrong, this is my personal cell phone number, you call me and I'll come and take care of it. The whole company was that way. They were very customer-oriented. The generator part was probably only about two days and then putting in the system didn't take that long but like I said, there were some problems and they finally figured out that there was not enough intake or air going into the furnace because we had added a special filter and then the guy who came out also recommended a UV light sterilizer which we did have him put in. It took a little longer but like I said, they were very good. They were very responsive and I would certainly use them again or recommend them to somebody else.”

Review by
07/07/2015

“I may have looked in a book with preferred people to do various types of jobs. The Fairfax county puts this book out. Parrish was listed and I just gave them a call. I didn't have anyone else in mind. I didn't have any kind of references before that. I talked to them and they seemed to know what they were doing. They got the first one in, they did a great job. We had three different things and we're very happy with all of them. We had a home inspector who came in and she didn't know these things and some of the stuff she came up with was completely off the wall but what can you do under those circumstances and then we had hot water baseboard heat. She didn't understand that kind of stuff but anyways, they did a very good job. We're very pleased with them. I'm just pleased that I didn't have to schedule what they were doing. I asked them a question and the answer they gave me was reasonable. I have an engineering background so a lot of stuff they did, I understood and that made it a lot easier. Circuit breakers and plumbing and air conditioning it would be difficult to explain. They were very straight-forward and did a nice job. I have everything positive. If I had something negative, I would've certainly mentioned that.”

Review by
07/07/2015

“They were extremely professional. They came in. They did their work. They were social. They weren't so focused on their work that they couldn't be human. They interacted with myself and with my wife very well. We were just very, very happy with the work that they did. I would highly recommend them to anyone. They replaced the air conditioning unit and the furnace at the same time. They came in and it was all done in one day. It was probably about four to six hours, something like that. They pulled the old furnace out, put the new one in. They bent all the sheet metal and put it into the right angles and everything else. They went through everything as far as the operation. The thermostat, the furnace itself, the house cooled down extremely quickly. We were thrilled and our bill has gone down. Our electric bill has gone down substantially. Their follow-up was outstanding too. I forgot the gentleman who came out but I believe he was one of their executive personnel. He came out and did a personal inspection. He gave them a good rating. I would definitely recommend them again to my family members.”

Review by
07/07/2015

“Their customer service was great. Their technical service was great. I think that they may be a little pricey like when they replaced my water heater. One time, I asked for an estimate for like a new faucet and shower fixtures to be replaced and it came excessively high. The other thing is that the recording that they have is too perky and you'll hear a perky woman's voice on there because when they put you on hold, they don't need to go to that length. These are just opportunities for improvement. Another thing is that a number of people that they have sent to me over the years, they have been good but they are young. There is only one time where they sent a more mature plumber but some of the people they sent are quite young and obviously they're not going to have the kind of experience that an older HVAC technician or plumber would so I just hope that Parrish is not cutting corners at all with the younger people instead of older people. In terms of positive stuff, the responsiveness and the quality of work and everything is great so I cannot complain about any of that at all.”

Review by
07/07/2015

“I use them for everything in my house and I like them. I just have them take care of all my electrical, air conditioning, heating and everything in my house and I've always been satisfied with them. I'm glad to keep them as long as they're doing a good job. Anything that goes wrong in my house, I would at least get a little bit of priority and they're such a huge company and they usually come when I call them within a day. They've always been polite and I have no complaints. I had another company when I bought this house but I had used Parrish at one time. They were affiliated with the homeowner's warranty and that's how I got to know them and I've been satisfied with them so I just stayed with them. I've been with them for 13 years. I don't think there's anything else I need to know about them. All of their employees seem capable and explain everything to me that they might not understand and they put on the little booties when they come in the house so they don't track dirt in my house. I'm 100% satisfied with them.”

Review by
07/07/2015

“We've been pleased with the service we've gotten from them for years and years. I would recommend them to anyone who asked. We've had both our heating and air conditioning system and hot water heater replaced by them over the years and I've been pleased with them throughout. It's really just the maintenance. Those things just happened to go out and needed work. Everyone that I've run into has been friendly on all sides. The customer service, technicians, I think even the owner came out one night for a late call. They've always felt like they were going above the board. I've been pleased with them all along. They're a good company and they seem very customer-oriented and they always do a good job for you.”

Review by
07/07/2015

“Before Parrish became Parrish, we had used them before and then they turned over and brought Parrish. We're happy with them. They come out twice a year. I have a contract with them. We've been with them for probably 20 years or so and I have nothing to complain about them. They must have I guess maybe five years ago, did our furnace and air conditioner and the contract we have with them, we're happy. I have nothing bad to say about them. The only thing they did for us is they replaced the air conditioner and the furnace but that was a while back. Now it's just twice a year service and from the top of my head, everything appears to be going good. We're happy with them.”

Review by
07/07/2015

“They were very responsive. They were on time. They explained what they were doing to me in great detail. They showed me how the air conditioner was going to be working and the duct system. They were just amazing. It took them two days to get it all in and it was great. Basically, I dealt mostly with the technicians that were out there. I didn't deal with them in person because my homeowner's warranty was the one who set up the whole purchase and stuff. The two guys who came out were really helpful and very polite and they were really good. This was the first time we used them. Our air conditioner died and then our homeowner's warranty people replaced it for us.”

Review by
07/06/2015

“I'm disappointed in them. I thought I was paying for service and I didn't receive the service. It was a monthly fee covering the heating and air conditioning. When they came out for one of the follow ups, just to check on the system, two things happened. Number one, I was told that I needed a device on the furnace, one of the ultra violet light cleaners because mold had gotten on the furnace on the inside. Subsequently, I went ahead and got it. I had no problem with paying with the device. However, after further research I went online and found out that there's been at least one if not two complaints on the Better Business Bureau with the same type tactics. I asked the technician when he was done checking that unit if he would go up and check the upstairs unit and he said, 'No, your service is only for the one unit.' I thought that was strange. If you've got two units in the house why is it only down to one? Based on what they did, I question the credibility of the publication and if it's worthwhile to even bother with those. I'd give them a D. I won't use them again.”

Review by
07/06/2015

“Parris Services showed up with a very, very impeccable salesman who was very frank and very thorough and with a technical expert named Louise. The intent was to run a gas line down the transom that runs through the middle of my house, from the gas meter on one side to where the generator was going to be put on the other side and then to do some electrical work associated with that generator and the new sub panel. Then they were also going to put in two fireplaces for gas and they were going to replace the sump pump. They came in and said, under the contract, they could do the work with no problems. He tore out chunks of drywall that were five foot by five foot. He said for the fireplaces that they can run the gas line down the side of the fireplace. He came in and told me, “No, you need to tear out the brick on the side of your fireplace.” He then came in and the next day and said, “No, you need to tear out all of the bricks down the whole face of the fireplace.” He had a guy come in with a jackhammer and then tore out the side of the fireplace. He came in for the fireplace upstairs one day and said, “You need to tear out the fake stone on that in this area.” The next day he said, “No we're going to run it on the other side.” Then they cut out one of the support beams for the wall against the fireplace and then drilled three different holes in the fireplace. By that point I told them to just leave it and that I could do it myself, but I paid them full value.”

Review by
07/06/2015

“They explain everything that they are going to do so that I can understand it. They put in a new heating and air conditioning system. The gentlemen that installed the system were very nice and very polite. We have used them from the beginning, since we bought this house. They fixed it when we moved in, and then 15 years later, when it came time for a new one, they put it in.”

Review by
07/01/2015

“Only one was positive. They were very thorough and the plumber—it was a complicated job involving some geothermal heating system, and he really did a great job. He was very neat, and it's very understandable what he did, so the next person coming in is not going to have any trouble. They're one of the few that will do servicing for geothermal which ties into the water tanks, in other words they offer services nobody else does. I would give them a B+. The HVAC was horrible, and it was one of the same guys.”

Review by
07/01/2015

“Parrish Services does good-quality work, they’re very personable, and they walk me through what they’re going to do. I’m very pleased with them. They’ve done a lot of work for us; they’ve done electrical and HVAC work, and they’ve done some other work, too.”

Review by
06/30/2015

“I've had them under contract for ten years. They do heating, cooling, and plumbing. They do fine; the guys take care of me. I don't have to worry about anything, and if I do have a problem, I can just call them—that's why I have stayed with them. They deserve an A.”

Review by
06/30/2015

“They did HVAC work. I like their customer service and that they're available 24 hours. I've had to call them back maybe once. I found them a long time ago.”

Review by
06/30/2015

“They do heating, cooling, and plumbing work. I've only used them once, but so far so good. I'm going to continue using them. They did HVAC maintenance and some plumbing repairs. I would give them an A.”

Review by
06/30/2015

“We’ve had Parrish Services come out for electrical, plumbing, and HVAC work. Overall, they do very well, and I’ve been really impressed with the people who come out. They’re professional, friendly, and helpful.”

Review by
06/30/2015

“They come out to fix my air conditioning. If there's something wrong with my air conditioning they usually fix that. I would probably give them an A. The service was fine, and he came out twice.”

Review by
06/30/2015

“We had a shared problem that Parrish services was helping with. Parrish Services has been doing our maintenance for several years now, so we just use them. They've done mostly HVAC work for us. They do all the twice-a-year maintenance—services for the winter and the summer. They've always been pretty punctual, and when they say they're going to show up, they do. Typically, I've always had a different guy come, but it's always someone very polite and professional. They recommend things and show me issues, but no one’s ever tried to upsell me or push any products on me, and I feel like you get that a lot with HVAC companies. They've always been very honest. They don't work on commission—they're all salaried employees, so they don't have the pressure to upsell you. I would grade them an A.”

Review by
06/30/2015

“So far, I've used them for HVAC system maintenance. They just come in and do heating and cooling checks in the fall and the spring. They installed the HVAC system before we bought the house, so their sticker was on the unit. I called them to set up maintenance and do some additional work. They usually call and schedule the appointments in advance. They're on time, quick, and trustworthy.”

Review by
06/30/2015

“I have used them for a long time, about 6 to 8 years. The first impression I had was pretty good, so that's the positive and then it became neutral after a while and then it became negative when they started hiking up the prices. The workers themselves, I wouldn't say negative I wouldn't say absolutely positive. I haven't had much problem with the work itself. I had some A/C problems, the A/C wasn't working that was related to work that had been done. I would say probably a B.”

Review by
06/30/2015

“They do air conditioning and heating checkups for us. They have prompt service, they're proactive in scheduling our annual checkup, and they provide recommendations for any follow up that's needed. They pay attention to detail when they order parts. If the manufacturer delivers the wrong part, and they have to go back, even if things take about a month more than they anticipated, they pursue the party that made the error.”

Review by
06/30/2015

“I have a contract with them, so they come twice a year. He came four days ago, and the downstairs is working fine, but the upstairs still needs some Freon or something. Other than that, things are working fine. Downstairs it's super—as a matter of fact, I had to close some of those vents to push some of that air to the second floor. The service and the attitude are very nice. Right now, I'd give them an A.”

Review by
06/30/2015

“They've done some air conditioning work with us. They're clean and respectful.”

Review by
06/30/2015

“They repaired the air conditioner. They're fine.”

Review by
06/29/2015

“I've had them for years, and the technicians are thorough. They come in once a year to check the air conditioning and heating system—I've got a service contract with them. Their customer service and technicians are very good. Parrish came to do a repair for me when one of my appliances was not functional, and I signed up for a maintenance plan. We also bought an air conditioner and heating system from them. I would say they get an A—they're pretty good.”

Review by
06/29/2015

“On one major job they screwed up, but made everything right before it was all over and ate a lot of excess cost. I thought it was a pretty good company. Since then, they've done some plumbing work and put in some air conditioning. Their customer service is outstanding. I bought a generator and they installed it—that's where they had the problem—and that was my first exposure to them.”

Review by
06/29/2015

“Parrish was fine. I think they randomly pick how much they're going to charge, which should be a little bit more narrowed down. I was happy—they completed the work. They replaced a fuse in an air conditioning unit. Their customer service was good, and the job took about 45 minutes. I chose them because I had used them before in the past with another house I had.”

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