My Plumber PLUS
Air Conditioning & Heating
Hours of Operation
Business Address
6897 Gateway Court
Manassas, VA 20109
Company Details
Services Offered
- Air Duct Cleaning
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Manufacturer warranties honored
- Parts-and-labor warranties
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Member of the Plumbing Heating Cooling Contractors Association (PHCC)
- Member of the Prince William Chamber of Commerce and recognized for business excellence by the Chamber
- President Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015
Satisfaction Guarantee
About this company
My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction.
My Plumber PLUS provides air conditioning and heating repair, installation, replacement, and maintenance for residential customers.
License
2701024018
Ratings & Reviews
Compiled Score:
My Plumber PLUS has received 4.8 out of 5 stars based on 3785 customer reviews. Learn about Our Research Process.
No review comments provided
MD Homeowner
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VA Homeowner
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Dwight E.
White Post, VA
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MD Homeowner
"Working with John Tomsko was fantastic; he was thorough with everything, and we recommended him to our neighbors."
VA Homeowner
"My Plumber Plus has always been available and has helped when I needed them the most."
MD Homeowner
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VA Homeowner
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VA Homeowner
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MD Homeowner
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Wendy R.
Leesburg, VA
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VA Homeowner
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VA Homeowner
"They over priced. They taje advantage of people."
MD Homeowner
"Every person I spoke to was professional, courteous, and knowledgeable. The company quickly addressed an unexpected plumbing problem within one day. The technician that completed the work was extremely thorough and patiently answered all of my questions."
Heidi M.
Laurel, MD
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VA Homeowner
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MD Homeowner
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MARK H.
BURKE, VA
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Chris J.
Aldie, VA
"Depends on each individual plumber."
VA Homeowner
No review comments provided
VA Homeowner
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VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
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Andre C.
Fredericksburg, VA
"The issue for they came, they did not fix and they are still charging me. I was never satisfied."
VA Homeowner
No review comments provided
Augustin K.
Fairfax, VA
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VA Homeowner
No review comments provided
BARBARA D.
STERLING, VA
No review comments provided
Elena D.
Burke, VA
No review comments provided
Stephen B.
Woodbridge, VA
"Had to return to fix leak."
MD Homeowner
No review comments provided
MD Homeowner
"Your fee structure for labor is ridiculously high. Despite good marks in all other categories, your charge for labor would lead me to other competitors for future work."
Doug K.
Leesburg, VA
No review comments provided
Jacqueline B.
Alexandria, VA
No review comments provided
Faith N.
Burke, VA
"The service was great, but the prices are very high."
VA Homeowner
No review comments provided
Charles T.
Hyattsville, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Tony M.
Upper Marlboro, MD
No review comments provided
PHILLIP K.
Stafford, VA
"I was pretty upset when I paid for a service I asked for as general maintenance... they came out there and did the service with no problem. They forgot to light my pilot light before they left. I had no hot water until the next day, and I was upset about that."
Richard W.
Fredericksburg, VA
"The team is always friendly and courteous; however, their prices are somewhat expensive. They are respectful and provide good quality work; the pricing is just a little on the high side for little things."
Edwin H.
Woodbridge, VA
No review comments provided
VA Homeowner
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VA Homeowner
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VA Homeowner
No review comments provided
James M.
North Englewood, MD
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VA Homeowner
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MD Homeowner
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VA Homeowner
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MD Homeowner
No review comments provided
Robert S.
Alexandria, VA
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Elizabeth Q.
Kensington, MD
No review comments provided
VA Homeowner
No review comments provided
STUART C.
Reston, VA
"My problem was never resolved. Not only that more problems were created. My problem was with my bedroom and 2 bathrooms ( no lights on upper level). He had no idea how to fix the problem so he took apart outlets on first floor. He then caused a problem with my first floor living room, hallway , outside and bathroom light . The more senior electrician came the next day , fixed nothing. But shorted out power to my laudry room light. He told me that he would return to fix the problem the next day at a cost of 845.00/ per hour. In addition to the 1675.00 that I paid for basically nothing. I cancelled his dispatch the next morning but he came out anyway and claimed he was never informed of the cancelation. I hired another electrician that fixed my original problem plus problems created by your company in 2 1/2 hours. I have a detail receipt of what he found and repaired!"
Gregory S.
Fort Washington, MD
"The rates seemed high. But everything is expensive nowadays."
ROBB S.
LEESBURG, VA
"Work was completed but damage occurred to my home due to faulty device"
Eric R.
Ashburn, VA
"It was a rip-off, and I got dramatically overcharged."
VA Homeowner
"Plumber was able to fix an emergency situation with a running faucet."
Richard T.
Rockville, MD
"The job took roughly 15 minutes and I was charged 185 minus the 99 service call, I feel that was a bit excessive for lightning a polit light"
Arthur T.
Temple Hills, MD
"The quality of their work."
MD Homeowner
No review comments provided
Thomas L.
Temple Hills, MD
No review comments provided
Joan D.
Gainesville, VA
"I hired you to fix my clogged toliet. Without my permission or explanation beforehand, the service provider proceeded to start checking out other areas of my house including under my sink and taking photos of my plumbing saying it was "all part of the service" - service I didnt ask for - he didn't explain and I felt that my privacy was being invaded and I told him to leave my house immediately."
Clay D.
Ashburn, VA
"They extra charged me,"
Michael A.
Germantown, MD
No review comments provided
VA Homeowner
No review comments provided
Reggie P.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
Pam Z.
Manassas, VA
No review comments provided
Catherine E.
Falls Church, VA
No review comments provided
DWAYNE B.
Lignum, VA
No review comments provided
Dennis M.
Oakton, VA
"The plumber was professional and he did the job well, but the price was high."
VA Homeowner
"Professional customer service"
Luis L.
Manassas, VA
"There was a disconnect between my request and the ability of My Plumbers team to respond even though we had been working very closely with their various staff members for two weeks to get our project completed."
VA Homeowner
No review comments provided
VA Homeowner
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MD Homeowner
No review comments provided
Charlotte H.
Falmouth, VA
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Ahssel O.
Chantilly, VA
No review comments provided
VA Homeowner
No review comments provided
JAMES D.
Nokesville, VA
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VA Homeowner
No review comments provided
William S.
Crofton, MD
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MD Homeowner
No review comments provided
Constantine M.
Rockville, MD
"They were so kind because the time that they came in, they told us about the plans and what they offer. They also gave us specific prices and the pros and cons so we agreed with the plan and before that they went around the area to search and see how the electricity works in here. That was very helpful and gave me more information and understanding about the electricity in here. The next day they came hours before we expected them to come, and they were just sitting in the parking lot waiting. When it was time, the two men came to start the service, and we allowed them in, and they did the job. Once they finished, they came to report everything and walked around with me to see the job they did. I also like their payment options, and we did pay with a check which was requested before the work and the rest of the amount is scheduled for a payment through credit card, so it was wonderful."
Costa C.
Silver Spring, MD
"Competitive pricing, fast and professional installation, experienced technicians."
Kevin C.
Bristow, VA
"The technician was very good and punctual. They were very pricey, though."
VA Homeowner
"They were very good."
MD Homeowner
No review comments provided
VA Homeowner
"They responded quickly to my call and request."
Nataki M.
Greater Landover, MD
No review comments provided
VA Homeowner
"The work was performed earlier caused damage and when I had a backup they came out and identified work that was not a problem and called that a problem and later found that the pipes had been busted. There diagnoses was abronias and caused issues and problems."
Robert E.
Brandywine, MD
No review comments provided
Fernando C.
Alexandria, VA
"I had an HVAC tune-up on January 19th, and I couldn’t be happier with the service Cory and Jesse provided. They were professional, knowledgeable, and thorough from start to finish. What really stood out was how they took the time to explain important details about my system — including issues related to the original installation by another company. Thanks to the clear, factual information they shared, I was able to follow up with that company fully informed and confident about next steps. Cory and Jesse went above and beyond, and I truly appreciate their honesty and attention to detail. I highly recommend them for any future HVAC service — outstanding work all around!"
James G.
Fredericksburg, VA
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JAMES H.
Oakton, VA
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VA Homeowner
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MD Homeowner
No review comments provided
Carol L.
Stephens City, VA
No review comments provided
MD Homeowner
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VA Homeowner
No review comments provided
Brian L.
Gambrills, MD
"Took a return trip to confirm a malfunction."
Ron E.
Springfield, VA
"I am member of the $25 per month My Plumber club, and was called that a employee Mr. Ali Nasrahti was on his way to my house to check my furnace. When he arrived he ask me any problems ? I answer, yes my humidifier doesn't work. He had one in has truck. I asked the what the cost. He showed me around $3000. O.K. I signed his computer device. He removed the old device, then started to install the a similar new one - that took hours including a long time to used my bathroom - I thought maybe to read the directions. When installed he started to add things like an Air Treatment System, and then used a spray can for about five minutes to clean where the most of wirers are located in furnace. When finish I asked for the instuctions for the humdifier - he gave me the "How to Install" , nothing how to set controls ! He never did check the furnace. At the end when leaving he gave a extra filter for the humidifier. When I ask to total cost - He said about $ 5.000. I was very surprised - for what he did,I would not had it done if I known. The total bill was $ 5,793.00 - almost twice the estimated cost. I have used My Plumber several times in the past, but now will hope to be very carefull in the future. Disappointed Ernest J Rose"
Ernest R.
Vienna, VA
"They were extremely punctual and professional. They fixed our issues right away with minimal disruption to our daily lives."
VA Homeowner
"The work has only been completed for a couple of days, but so far everything is good!"
MD Homeowner
"The service rep. Ian did a good job on most of the required work; however, one of the most important repairs was clearing the kitchen sink drain. Not able to resolve this "important repair," he suggested I purchase his recommended drain cleaner, "Bio Clean," which, if I remember correctly, was about $150. Instructions said use at evening for 5 days! I used it for 7 days with absolutely no improvement. (Before buying this Bio Clean, I explained that "all" other drains in the house were draining correctly, so if it was only my kitchen sink, then why not clear the kitchen drain with a snake?? I was told they didn't carry snakes??? (I thought all plumbers used snakes??" With that said, I still have the same original main problem I called for, and yes Ian did repair and install other needed appliances and hardware, but at an outrageous cost of either $1428, or $1583', not mentioning the Bio Clean that did absolutely nothing!."
Ray A.
Fredericksburg, VA
"Response time and scheduling was great, work was done quickly and efficiently. I didn't appreciate the attempts to upsell me after I specifically said we would be selling the home soon."
Meagan L.
Stafford, VA
No review comments provided
Monica P.
Germantown, MD
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Mitchell T.
Greenbelt, MD
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John C.
Falls Church, VA
No review comments provided
William K.
Germantown, MD
No review comments provided
Vickie W.
Manassas, VA
No review comments provided
Yvette W.
Ashburn, VA
No review comments provided
Lea F.
Arlington, VA
No review comments provided
Jim B.
Woodbridge, VA
No review comments provided
MARY P.
CAPITOL HEIGHTS, MD
No review comments provided
Diana E.
Reston, VA
No review comments provided
Suzanne K.
Stephens City, VA
No review comments provided
VA Homeowner
No review comments provided
Clay H.
Oakton, VA
No review comments provided
VA Homeowner
No review comments provided
Louise S.
Leesburg, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Jack K.
Silver Spring, MD
No review comments provided
Dave H.
District Heights, MD
No review comments provided
Gary S.
Falls Church, VA
No review comments provided
MD Homeowner
No review comments provided
TOM C.
Upper Marlboro, MD
"Everyone that came to my house were very knowledgeable and were able to explain exactly the services they were perform for he"
Sara P.
Alexandria, VA
"The service is great, but the cost has doubled in the last year."
VA Homeowner
No review comments provided
Chad R.
Gainesville, VA
"He was very knowledgeable and he knew what he was doing."
Florida B.
Waldorf, MD
"They were very reliable."
VA Homeowner
"Too expensive"
Roy S.
Woodbridge, VA
"They did a very good job."
Glenn S.
New Carrollton, MD
"I don't know. I don't "recommend" anything to anyone, unless they ask. I have no idea how likely someone is to ask me such a thing, but if they did, I would recommend Adam. It is because he does a thorough job and is very conscientious."
VA Homeowner
"Darian was on time, friendly and professional. He explained everything he was doing and how the system works that he was installing. He was clean, very neat."
Margaret Z.
Fairfax, VA
"Originally told at 1PM on Friday that a plumber would come that day. At 4PM we were told they were not coming and set appt for Mon. Plumber arrived on Mon to find a leak ...When he arrived he started inspecting other parts of the plumbing system and recommending upsell maintenance programs instead of looking to find the leak. He did not have a flashlight, he did not have a proper tarp to contain drywall, he did not have a remote camera. With a potential cause identified, he could not produce an estimate for repairs until the leak location job was paid for. Too much overhead, too much upsell and an unimpressive plumber"
Dan R.
Fort Washington, MD
No review comments provided
Robert W.
Rockville, MD
No review comments provided
Pitman R.
Fairfax Station, VA
No review comments provided
VA Homeowner
No review comments provided
Robin B.
Annandale, VA
No review comments provided
VA Homeowner
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VA Homeowner
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Virginia O.
Alexandria, VA
No review comments provided
Deborah B.
Fredericksburg, VA
No review comments provided
DeShund J.
Fairfax Station, VA
No review comments provided
Thomas L.
Fredericksburg, VA
No review comments provided
William
Silver Spring, MD
No review comments provided
VA Homeowner
"They got there on time, did a great job, and kept the work area clean."
John H.
Alexandria, VA
No review comments provided
Denise Z.
Owings, MD
No review comments provided
VA Homeowner
"QUICK RESPONSE"
VA Homeowner
"They were very responsive, and extremely helpful during a time we needed it."
James S.
Falls Church, VA
"I believe they were overpriced."
MD Homeowner
"YES"
William S.
Woodbridge, VA
"I appreciate their responsiveness to my calls is great, and they are able to get most repairs done in 1 day. Some cases may take longer if there is a real problem."
MD Homeowner
No review comments provided
VA Homeowner
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VA Homeowner
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SANDY M.
ROCKVILLE, MD
"Price to snake a kitchen sink was way too high ($500+). Simple job took less than 45 minutes. Great plumber but bad price."
VA Homeowner
"The contractor was timely, very professional, and thorough with the work they did."
David G.
Clifton, VA
"I am very pleased with their service."
Robert M.
Vienna, VA
No review comments provided
Ephraim H.
Stone Ridge, VA
No review comments provided
Deborah Y.
Centreville, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
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VA Homeowner
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VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Joseph W.
Stafford, VA
"Devin Corley is wonderful."
MARLEAN B.
EDGEWATER, MD
"I am likely to recommend them to a friend because when a company does well, I spread the word."
Dilermando N.
Silver Spring, MD
"My Plumber Plus was fast, courteous, and did a great job."
VA Homeowner
"Far too expensive for one-time cleanout. Lawyers Cost less"
VA Homeowner
"I am likely to recommend them to a friend because of their quick response and satisfactory work."
VA Homeowner
"Your prices were extremely high. I have been using you for over 20 years and probably can't afford you in the future. I will be shopping around next time."
Deborah D.
Warrenton, VA
No review comments provided
MD Homeowner
No review comments provided
Gabriella B.
Fairfax, VA
No review comments provided
Garry F.
Woodbridge, VA
No review comments provided
VA Homeowner
No review comments provided
CHARLES W.
Springfield, VA
No review comments provided
Kara C.
Arlington, VA
No review comments provided
Christopher K.
Clarksburg, MD
No review comments provided
Simone R.
Indian Head, MD
No review comments provided
Ricardo B.
Fort Washington, MD
No review comments provided
VA Homeowner
"Appointment to run the camera was scheduled but nobody showed up, no update, no nothing."
SUSHIL Y.
Silver Spring, MD
No review comments provided
Joe R.
Silver Spring, MD
No review comments provided
Nan H.
Woodbridge, VA
No review comments provided
Robert P.
Germantown, MD
No review comments provided
VA Homeowner
No review comments provided
James G.
Chantilly, VA
No review comments provided
Glenn J.
Bowie, MD
"the whole experience with you on this washing machine plumbing issue has been horrendous"
Sandra H.
Springfield, VA
"Came out quick, assessed the work to be done and scheduled timely."
Gail G.
Alexandria, VA
"She was knowledgeable ,, friendly and explained everything .. a great experience overall ."
Gaile H.
Stephens City, VA
No review comments provided
Mary B.
Vienna, VA
No review comments provided
Keith P.
Alexandria, VA
No review comments provided
Ricky C.
Locust Grove, VA
No review comments provided
April P.
Manassas, VA
No review comments provided
Sandra H.
Odenton, MD
"Very efficient"
VA Homeowner
No review comments provided
John R.
Burke, VA
No review comments provided
Rich J.
Centreville, VA
No review comments provided
John S.
Manassas, VA
No review comments provided
Nand V.
Clarksburg, MD
No review comments provided
Jill D.
Leesburg, VA
No review comments provided
VA Homeowner
No review comments provided
JOSEPH B.
UPPER MARLBORO, MD
No review comments provided
RAYA B.
Arlington, VA
No review comments provided
George B.
Fort Washington, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Clarence R.
Clinton, MD
No review comments provided
VA Homeowner
"My Plumber Plus was friendly, knowledgeable, very clean, and polite."
KIM G.
Capitol Heights, MD
"The technician was very user friendly. He knew what he was doing and did it with minimal damage to my home."
Adrian C.
Fredericksburg, VA
"I'd recommend them to a friend because they did good work and did a good job."
Clyde T.
Fredericksburg, VA
No review comments provided
Michelle S.
McLean, VA
No review comments provided
HAKIM A.
Fredericksburg, VA
"Expertise of their technicians"
VA Homeowner
"We get good quality service and a timely response."
James P.
Montclair, VA
No review comments provided
Hassan M.
McLean, VA
"I feel that we were overly charged for the work that was done to repair our gray waterlines. It took only one day to do the work and there’s no way that it should’ve cost $9000 that they charged."
CLARENCE W.
Woodbridge, VA
"Well done work."
Robert R.
Fairfax, VA
"Quality work. Always show up. Repeat customer for over 20 years."
VA Homeowner
No review comments provided
Michael B.
Falls Church, VA
No review comments provided
Joseph M.
Germantown, MD
No review comments provided
Frieda C.
Laurel, MD
No review comments provided
VA Homeowner
No review comments provided
THOMAS C.
MANASSAS, VA
"Double-charge is now in the Card bill"
KEIKO K.
Falls Church, VA
"I feel I was way overcharged for a simple unclogging of a line that took less than 15 mins. That’s price gouging that surpasses a doctors fee."
DEBBIE C.
STEPHENS CITY, VA
No review comments provided
Chester W.
Gaithersburg, MD
No review comments provided
Harry L.
Mineral, VA
No review comments provided
Michael T.
Arlington, VA
No review comments provided
Al B.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
Richard C.
Woodbridge, VA
"Richard Egan came over for emergency plumbing and got the job done to a very high standard the same day. He did a great kob of explaining not only what he had done but the broader issues related to the plumbing in question. He was very easy to work with."
Keith M.
Alexandria, VA
"Mr. Morales was truly so thorough as I watched him the several hours he reviewed my system."
Anne T.
Clinton, MD
"Exspensive!"
Norman A.
Fort Washington, MD
"quick and efficient service."
Gary W.
Bethesda, MD
"I cannot recommend this company based on my experiences."
Robert S.
Fort Washington, MD
"Outrageous prices. In the future must get quotes for multlple companies. Also return to doing most work myself."
KEITH W.
Silver Spring, MD
No review comments provided
Jennifer K.
Springfield, VA
No review comments provided
Larry S.
Reston, VA
"I would definitely recommend My Plummer Plus to a neighbor/friend. Bill Turgeon had the professionalism, communication skills, and technical knowledge a home owner expects when you purchase HVAC Maintenance with a company."
Vicki K.
Centreville, VA
"The employee did not perform all duties like he was supposed, however, he documented that he did."
VA Homeowner
"Friendly, professional and reliable."
JAMES L.
WOODBRIDGE, VA
No review comments provided
Rodrigo V.
Spotsylvania Courthouse, VA
No review comments provided
VA Homeowner
No review comments provided
SHARLINDA W.
TRIANGLE, VA
No review comments provided
Andrew M.
Rockville, MD
No review comments provided
Imad S.
Haymarket, VA
No review comments provided
Lawrence B.
Woodbridge, VA
No review comments provided
GERALD W.
Columbia, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Ray S.
Chantilly, VA
No review comments provided
Richard M.
Fredericksburg, VA
No review comments provided
JEFF F.
Vienna, VA
"The initial technician was not experienced enough and made a mess of things. As a result, water went all over my bathroom floor. After WE cleaned up the mess, it was clear he did not know how to resolve the issue. I asked him to leave and to come back the next day with a senior technician. The next day the original technician and a senior technician arrived. After an hour or two, my plumping issue was resolved. However the baseboards in my bathroom are now warped due to the first technician."
VA Homeowner
"Justin was very professional, took the time to understand the situation and immediately begin calling to find the needed parts and advised he would confirm the parts would be what is needed to resolve the problem."
Richard C.
Manassas, VA
"Exceptional customer service skills. Job well done."
Geraldine B.
Upper Marlboro, MD
"Price was excessive"
John F.
Spotsylvania Courthouse, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Rodney G.
Fort Washington, MD
"Yes"
William S.
Hyattsville, MD
"I am likely to recommend them to a friend because they were very professional, knew what they were doing, and were kind and welcoming, which made me very kind comfortable. I went through three different companies and was happy with them."
VA Homeowner
"They have a few knowledgeable techs, but most only want to sell new service whether it is needed or not. I suspect it is a requirement."
MD Homeowner
"They have a good service but I would like more time to think about the work before they start the job; speak to the office or supervisor. I felt I was pushed in a corner and did not know what to do. I want to talk to someone to be sure I am getting only the work I need."
Queen B.
Fort Washington, MD
No review comments provided
Marvel A.
Fairfax, VA
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Bernice K.
Bowie, MD
No review comments provided
Monica B.
Fairfax, VA
No review comments provided
Alix S.
Alexandria, VA
No review comments provided
MD Homeowner
No review comments provided
Carl H.
New Carrollton, MD
No review comments provided
Annette B.
Woodbridge, VA
No review comments provided
VA Homeowner
No review comments provided
Dennis R.
Woodbridge, VA
"Excellent plumber, very knowledgeable"
William W.
Springfield, VA
No review comments provided
Angel C.
Woodbridge, VA
No review comments provided
MD Homeowner
No review comments provided
Stephen S.
Fairfax, VA
No review comments provided
GLADWIN M.
TEMPLE HILLS, MD
No review comments provided
Richard N.
Springfield, VA
No review comments provided
Melvin B.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
Molly I.
Burke, VA
"Response time was amazing. A live person was available to set an appointment. Initial appointment was for same day with work scheduled for next morning. Technician was on time, professional, knowledgeable, and respectful. Will use this company for any future plumbing and electric needs."
MD Homeowner
No review comments provided
Diane M.
Silver Spring, MD
No review comments provided
MD Homeowner
No review comments provided
Herbert T.
Oxon Hill, MD
No review comments provided
Venky N.
Aldie, VA
No review comments provided
Jules H.
Adelphi, MD
No review comments provided
Tyrone B.
Bowie, MD
No review comments provided
Raymond C.
Manassas, VA
No review comments provided
Memunat A.
Bristow, VA
"I called about a sewage smell and gurgling toilet. He said he could change the wax ring. For ~$650. He did not attempt to diagnose or provide any advice or options. Do you want me to pull it or no? I agreed. He replaced the ring but it did not solve the smell or the gurgling noise. I later figured it was a dry trap in the shower drain causing both issues. He did a good job replacing the wax ring but even he admitted it was normal. Waste of $$"
Bill C.
Manassas, VA
No review comments provided
Gregory B.
District Heights, MD
No review comments provided
Christine
Leesburg, VA
No review comments provided
VA Homeowner
No review comments provided
JACK M.
Capitol Heights, MD
No review comments provided
Rhonda S.
Woodbridge, VA
No review comments provided
KATHIE M.
ALEXANDRIA, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Dalip G.
Vienna, VA
No review comments provided
Tom R.
Gainesville, VA
No review comments provided
VA Homeowner
No review comments provided
Cynthia R.
Reston, VA
"My Plumber Plus has serviced all of my needs fast and efficiently. I have no complaints. I have been a customer for over four years."
Howard T.
Lanham, MD
"Came promtly and offered good advice."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"Great service technician"
Antoinette W.
Upper Marlboro, MD
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Erica C.
Ashburn, VA
No review comments provided
Lorie A.
Centreville, VA
No review comments provided
Kenneth H.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
Bob M.
Purcellville, VA
"My Plumber Plus needs to make sure that their plumbers our ethical when they come out to do their job. I got scammed by my plumber. I was really surprised because we have used My Plumber Plus for years."
MD Homeowner
"They were timely and very knowledgeable about what needed to be done."
VA Homeowner
No review comments provided
Robin W.
Fredericksburg, VA
No review comments provided
Sharon W.
Viewtown, VA
No review comments provided
VA Homeowner
No review comments provided
Natalie P.
Upper Marlboro, MD
No review comments provided
VA Homeowner
No review comments provided
Cuong T.
Dumfries, VA
No review comments provided
Kelly H.
Arlington, VA
"Great service today. Timely and efficient"
Sherry K.
Fairfax, VA
"professionalism, James was knowldgeable and explained everything is common language"
Dan Y.
Germantown, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Deloris B.
Lanham, MD
No review comments provided
Jerlene D.
District Heights, MD
No review comments provided
Lula B.
Alexandria, VA
No review comments provided
Michele W.
Broadlands, VA
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Rosemary A.
West Springfield, VA
No review comments provided
BRUCE R.
SPOTSYLVANIA, VA
No review comments provided
Candice N.
Reston, VA
No review comments provided
MD Homeowner
No review comments provided
Darrell H.
District Heights, MD
No review comments provided
Dan W.
Fredericksburg, VA
No review comments provided
KEVIN P.
Sterling, VA
No review comments provided
Cheryl P.
Fairfax, VA
"Both Noah & Sergio did an excellent job. They were both very professional in explaning what they needed to do & how much time they needed to do it. Noah had a very difficult job to do installing new tub/shower water delivery control system. Noah was supposed to have 4 hours to do his work but the bldg. engineer's wasted almost 1 hr opening up the hall wall. There was a 2 by 4 blocking the top of the area he needed to work & a wall that he had to work around. He completed the work & he was able to install new 3/4 emergency water disconnect system before the water needed to be turned back on. Sergio did tile replacement around the shower valve. He did a wonderful job no one would be able to tell the difference between his tile replacement & the tile that was installed 25 year's ago. Both gentlemen know what they are doing."
Joyce F.
McLean, VA
"Tech was polite, helpful, offered suggestions/solutions, but didn't push to buy extras that weren't needed."
Kimberly H.
Alexandria, VA
"My Plumber and Brooks were awesome!"
Eric
Silver Spring, MD
No review comments provided
Bernard P.
Columbia, MD
No review comments provided
One R.
Spotsylvania Courthouse, VA
No review comments provided
MD Homeowner
No review comments provided
DONNA E.
FREDERICKSBURG, VA
No review comments provided
RICK S.
Broadlands, VA
No review comments provided
Sylvan
Fairmount Heights, MD
"Although not Jeremiah's fault, the diagnosis was incorrect. He made a diagnosis based on the information he had. It was only after the county contractor gave me additional information when they were fixing the city pipes in front of my house that I realized the diagnosis was incorrect. I feel like my Plumber Plus did not consider this additional information and essentially ignored my efforts to engage with them."
AATIF S.
Falls Church, VA
No review comments provided
SUSAN H.
VIENNA, VA
No review comments provided
Elijah G.
Herndon, VA
No review comments provided
VA Homeowner
"Too expensive"
VA Homeowner
No review comments provided
STEVE E.
Fort Washington, MD
No review comments provided
Jay F.
Purcellville, VA
No review comments provided
VA Homeowner
No review comments provided
MARGARET M.
Rockville, MD
No review comments provided
VA Homeowner
No review comments provided
Steven S.
North Potomac, MD
No review comments provided
PATTI Z.
Takoma Park, MD
No review comments provided
CATHY S.
OAKTON, VA
"I would definitely recommend My Plumber Plus! Mike was very professional and extremely knowledgeable. He assessed the situation and sat down with me with the options he had, and I feel as though with his explanations I was able to come up with the right options for me."
Kathryn T.
Falls Church, VA
No review comments provided
PARTICIA C.
Woodbridge, VA
No review comments provided
Earl B.
Stafford, VA
No review comments provided
Seyed A.
Gaithersburg, MD
No review comments provided
Harold P.
Clinton, MD
No review comments provided
Natalie R.
Fredericksburg, VA
"Make the service more affordable. Otherwise, great service and customer interface!"
Leslie H.
Nokesville, VA
No review comments provided
Matt P.
McLean, VA
No review comments provided
Joseph W.
Fairfax, VA
No review comments provided
Gary S.
Springfield, VA
No review comments provided
Brian S.
Vienna, VA
No review comments provided
Greg C.
Fairfax, VA
No review comments provided
Mark D.
Pasadena, MD
"add comments she"
MD Homeowner
No review comments provided
MD Homeowner
"Prices seem quite high"
VA Homeowner
No review comments provided
Dennis S.
Alexandria, VA
No review comments provided
JOSEPH K.
ANNANDALE, VA
No review comments provided
Sheila S.
Manassas Park, VA
No review comments provided
Deborah P.
Arnold, MD
No review comments provided
Megan D.
Gainesville, VA
No review comments provided
Victoria K.
Woodbridge, VA
No review comments provided
Bob B.
Fairfax, VA
No review comments provided
James K.
Woodbridge, VA
No review comments provided
William K.
Odenton, MD
No review comments provided
Martin N.
Laurel, MD
No review comments provided
Blake H.
Linton Hall, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"Replaced turn offs for exterior spigots."
VA Homeowner
"I regret spending too much money and hurting my credit score"
VICKY F.
Springfield, VA
"Responsiveness"
VA Homeowner
"My Plumber Plus responded quickly to an emergency furnace repair scenario the same day that I called. Overall, the administrative staff and technician that provided the service were friendly, responsive and knowledgeable."
Celessa F.
Bowie, MD
"They showed up the same day and finished the same day."
Michael G.
Bumpass, VA
No review comments provided
Christy T.
Herndon, VA
No review comments provided
Cathy T.
Fort Washington, MD
"I would say that if you want a thorough and professional team hire My Plumber Plus. They get the job done and make sure it is right."
Anita C.
Silver Spring, MD
No review comments provided
Sue W.
Warrenton, VA
No review comments provided
Joshua O.
Reston, VA
No review comments provided
James N.
Accokeek, MD
No review comments provided
Andrew W.
Fort Washington, MD
No review comments provided
Paul W.
Annandale, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
NORMA T.
FORT WASHINGTON, MD
"Everything , knowledgeable"
HERBERT L.
Bowie, MD
"One problem, my upstairs bathroom does not have any water now. I do not know if that has to do with the service the company provided or not, but I needed to notify the plumber."
MD Homeowner
"see below"
Herman B.
Broadlands, VA
No review comments provided
Patrick S.
Springfield, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Sandra H.
Triangle, VA
No review comments provided
MD Homeowner
No review comments provided
Ven W.
Fort Washington, MD
No review comments provided
VA Homeowner
No review comments provided
Hilda B.
Spotsylvania, VA
No review comments provided
Tobias H.
Chantilly, VA
No review comments provided
James W.
Upper Marlboro, MD
"Brooks Miller was friendly and helpful to assist with the situation."
Nankhy P.
Hyattsville, MD
"My Plumber Plus is very responsive and is on the scene quickly. That matters to me, so I'd recommend them."
MD Homeowner
No review comments provided
Jose L.
Bealeton, VA
No review comments provided
John B.
Winchester, VA
No review comments provided
Howard G.
Fredericksburg, VA
No review comments provided
Michael J.
Bristow, VA
No review comments provided
MD Homeowner
No review comments provided
Sharon W.
Bowie, MD
No review comments provided
Bill N.
Springfield, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
James H.
Fairfax, VA
No review comments provided
Brendan A.
Clifton, VA
No review comments provided
David S.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
DAVID E.
MYERSVILLE, MD
No review comments provided
Laura C.
Gainesville, VA
"I have received quality experiences over the years."
VA Homeowner
No review comments provided
Charisma C.
Woodbridge, VA
No review comments provided
VA Homeowner
No review comments provided
Robert W.
Bowie, MD
No review comments provided
NEIL D.
Stafford, VA
No review comments provided
ARAS K.
Great Falls, VA
No review comments provided
Judy W.
Bowie, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Kevin W.
Woodbridge, VA
No review comments provided
Catherine B.
Leesburg, VA
No review comments provided
NORMAN G.
Annandale, VA
No review comments provided
Micheal H.
Camp Springs, MD
No review comments provided
Mohamed B.
Aldie, VA
No review comments provided
Bryant P.
Ashburn, VA
No review comments provided
Pamela S.
Fort Washington, MD
No review comments provided
Chrystal L.
District Heights, MD
"I am still bothered with what happened concerning my Dec 4th appointment. Why and how it happened. I would like to thank Jim for returning my call and refunding me so quickly. I just don't have the trust with your company I had before."
Donna B.
Fredericksburg, VA
"He was very patient and explained everything to us"
Suzanne W.
Great Falls, VA
No review comments provided
James K.
Fairfax, VA
No review comments provided
DICK B.
BURKE, VA
No review comments provided
Karen C.
Manassas, VA
No review comments provided
Jenny M.
Alexandria, VA
No review comments provided
Andrew H.
Chantilly, VA
No review comments provided
FABIOLA A.
Germantown, MD
No review comments provided
Thomas M.
Bristow, VA
No review comments provided
Roothinper M.
Centreville, VA
"There was some confusion. The website says the normal estimate it was $49 and someone on the phone said $99. When they guy arrived, he said the estimate would be $1,500. They did fix the problem."
VA Homeowner
"Sergio did an excellent job! He was very efficient, kind, and diligent."
Jasmine
Dumfries, VA
No review comments provided
HOMA Z.
OAKTON, VA
No review comments provided
DAVID C.
ANNANDALE, VA
No review comments provided
Kristin S.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
Luis M.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
Ed M.
Chantilly, VA
"They have good guys who help a lot and do a good job."
Emerson S.
Alexandria, VA
"return call tech was very competent, knowledgeable and professional. he was able to pinpoint the cause of our water heater problem and fix it. Send him any time!"
John R.
Fairfax, VA
No review comments provided
CAROL M.
FAIRFAX, VA
No review comments provided
Cesar G.
Herndon, VA
No review comments provided
VA Homeowner
No review comments provided
MARI B.
Fairfax, VA
No review comments provided
VA Homeowner
No review comments provided
Hair B.
Clinton, MD
"My Plumber Plus gives good customer service and good affordable options to pay for things that can be a lot to pay in one setting."
Bo O.
Fredericksburg, VA
"Appointments no call and did not come for furnace check up"
VA Homeowner
"My Plumber Plus was professional and efficient, and the technician knew exactly what he was doing."
VA Homeowner
"They were on time and did an excellent job."
MD Homeowner
"They were on time. I did not have to wait weeks for someone to come out. The quality of work was excellent"
MD Homeowner
"Have mats to project area where working."
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"Pajja jackson"
Alice S.
Reston, VA
"The guys were very professional and well informed and told me what was going to happen and what they expected to see."
MD Homeowner
No review comments provided
BARBARA C.
BOWIE, MD
No review comments provided
Valerie H.
Bristow, VA
No review comments provided
Syed H.
Chantilly, VA
No review comments provided
VA Homeowner
No review comments provided
Salena S.
Annandale, VA
No review comments provided
Lorraine T.
Cheverly, MD
"See below answers"
VA Homeowner
"Charges very high for the work done."
Brenda W.
Temple Hills, MD
"My Plumber Plus provides great responsiveness and customer service."
Kathy W.
Fort Washington, MD
"The price was too high"
Charlie R.
Sterling, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Ann J.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Aaron S.
Leesburg, VA
No review comments provided
Carol S.
Falls Church, VA
No review comments provided
DEBORAH B.
Stafford, VA
No review comments provided
Whitney B.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
Paul L.
Winchester, VA
"My Plumber Plus has a range of expertise and consistently sends expert employees who inform and suggest without hard-selling."
SUSAN W.
Bowie, MD
"Too expensive in general. But the service I had for the problem the electrician fixed today was good. I did not get the other two."
VA Homeowner
"Very good service and quick response. The push to join your monthly program wasn't needed."
VA Homeowner
No review comments provided
Glenda S.
Bowie, MD
No review comments provided
Mary R.
Fairfax, VA
No review comments provided
VA Homeowner
No review comments provided
Kerry K.
Chantilly, VA
No review comments provided
Jacqueline W.
Hillcrest Heights, MD
No review comments provided
VA Homeowner
"Marcus was very knowledgeable in identifying my busted water pipe issue and resolving it."
MD Homeowner
No review comments provided
Sandra C.
Reston, VA
No review comments provided
MARIAN C.
OXON HILL, MD
No review comments provided
Anjum C.
Leesburg, VA
"My original issue was not solved at allbut there was lot of upselling and ended up spending 300 bucks for nothing.The technician presented options ranging from 209$ to 1000$"
VA Homeowner
No review comments provided
Gloria H.
Herndon, VA
No review comments provided
Sandra W.
Gainesville, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
AJ D.
Fairfax Station, VA
No review comments provided
Gffrem Y.
Waldorf, MD
"They are very experienced in the work they provide. Their technicians are very knowledgeable when they come out. They do not treat you like you are a number, they treat you as a person."
Camilla W.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
Teresa S.
Alexandria, VA
No review comments provided
Beth S.
Bristow, VA
No review comments provided
William M.
Huntly, VA
"They are overpriced."
VA Homeowner
No review comments provided
Benjamin R.
Woodbridge, VA
No review comments provided
ALAYNA T.
ALEXANDRIA, VA
No review comments provided
Vivian W.
Stephens City, VA
No review comments provided
Katya V.
Arlington, VA
No review comments provided
VA Homeowner
No review comments provided
Roger W.
Dumfries, VA
No review comments provided
John P.
McLean, VA
"He went above and beyond to make sure i received my discounts."
MARIAN L.
Fredericksburg, VA
No review comments provided
IFTIKHAR A.
Columbia, MD
"I called them the morning of an emergency, they were texting me within a couple of hours, verifying that someone could be on their way. The tech was nothing but professional. I appreciated the thorough inspection of what had gone wrong. He seemed to be knowledgeable. He was able to fix the issue the same day that I called for service."
Shannon J.
Manassas, VA
No review comments provided
VA Homeowner
No review comments provided
Michelle M.
Fredericksburg, VA
No review comments provided
Erenest L.
Alexandria, VA
No review comments provided
JACKSON I.
New Carrollton, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Karen J.
Frederick, MD
No review comments provided
Brian W.
Fairfax, VA
No review comments provided
Herbert J.
Berryville, VA
No review comments provided
VA Homeowner
"I enjoyed working with Steven Richers. I really appreciated his professionalism."
VA Homeowner
No review comments provided
Anita F.
Annandale, VA
"Prices are way too high for the service"
Joyce G.
Winchester, VA
No review comments provided
Elvife A.
Gaithersburg, MD
"The two technicians who performed my service were both very polite, respectful, courteous, etc... They kept the noise to a minimum, which was very appreciated, since I work from home. They didn't speak of anything else except the job at hand. I have had other contractors that took personal phone calls and discussed their personal business during visits and that upset me very much. I wasn't paying them to do that. Their work was sloppy and they had to come back for another visit, to do correctly what they didn't do on the first visit, wasting their time and mine. I will not have them back in my house or recommend them to anyone I know."
Linda D.
Centreville, VA
"I could not recommend My Plumber to any friends of mine because of the $4,000 I was charged. I felt that I was overcharged for what was done but I paid it because I needed the work done immediately. I wouldn't recommend that on any friend of mine."
Bobby H.
Leesburg, VA
No review comments provided
Norman P.
Fairfax, VA
No review comments provided
Fredericka B.
Laurel, MD
No review comments provided
Ian L.
Herndon, VA
No review comments provided
DEZ L.
Accokeek, MD
No review comments provided
ANTHONY
ALEXANDRIA, VA
No review comments provided
Shaunell B.
Manassas, VA
No review comments provided
Carlsen G.
Montclair, VA
No review comments provided
Alison L.
Great Falls, VA
No review comments provided
Frances N.
Leesburg, VA
No review comments provided
Nosik A.
Arlington, VA
No review comments provided
BRUCE N.
DUMFRIES, VA
"It's just expensive."
VA Homeowner
"Easy to work with, didn’t have to wait long for an appointment."
Cheryl C.
Nokesville, VA
"Associate kept me informed as to what was going on."
Vincent I.
Waldorf, MD
No review comments provided
Anita A.
McLean, VA
No review comments provided
VA Homeowner
No review comments provided
David F.
Manassas, VA
No review comments provided
Pat A.
Fredericksburg, VA
No review comments provided
Pamela J.
Bowie, MD
"My review is already posted via Google"
Ted W.
Great Falls, VA
No review comments provided
Angelia B.
Front Royal, VA
No review comments provided
Pecolia R.
Temple Hills, MD
No review comments provided
Robert H.
Alexandria, VA
No review comments provided
Thomas S.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Xia W.
Vienna, VA
No review comments provided
Darryl M.
Oxon Hill, MD
"My Plumber Plus got the job done, and they were thorough. So in my case, they replaced my HVAC and the water heater. I was happy at the end of it even though there was some miscommunication. In the end we got both the tankless heater and the HVAC replaced."
Alex M.
Vienna, VA
"Prices were a bit. high"
Fairfax C.
Fairfax, VA
No review comments provided
Robert S.
Manassas, VA
"Dan gave me an estimate for the cost. Everything went well and he is very knowledgeable. I will definitely hire again."
Rhonda H.
Stafford, VA
No review comments provided
Valerie C.
Fort Washington, MD
No review comments provided
MITRA S.
ARLINGTON, VA
No review comments provided
VA Homeowner
No review comments provided
JC L.
Reston, VA
"weerrerrereer1e"
VA Homeowner
No review comments provided
MD Homeowner
"Outstanding work"
VA Homeowner
No review comments provided
Sharon C.
Herndon, VA
No review comments provided
Valerie R.
Leesburg, VA
No review comments provided
Lee B.
Lorton, VA
"The hourly rate was more than I had inticpated."
VA Homeowner
No review comments provided
ALAN N.
FAIRFAX, VA
No review comments provided
MD Homeowner
No review comments provided
Donald P.
Rhoadesville, VA
No review comments provided
Ellen W.
Beltsville, MD
No review comments provided
THURMAN W.
Fort Washington, MD
No review comments provided
David S.
Olney, MD
No review comments provided
Peter W.
Montclair, VA
No review comments provided
Daniel F.
Rockville, MD
No review comments provided
JOSEPH M.
STERLING, VA
No review comments provided
Mike
Round Hill, VA
"The plumber was excellent but your price is way too high."
Mark G.
Burke, VA
No review comments provided
VA Homeowner
"Your AI Scheduler got my last name wrong. And there was some upselling - never a fan of that."
MD Homeowner
"Was able to get a plumber in on short notice for several odd jobs. He was professional and efficient."
Jamie G.
Herndon, VA
"The technician was very efficient and helpful."
Nancy B.
Centreville, VA
No review comments provided
Saundra S.
Fort Washington, MD
No review comments provided
Jorge Z.
Manassas Park, VA
No review comments provided
Earl T.
Springfield, VA
No review comments provided
TONYA W.
Bethesda, MD
No review comments provided
VA Homeowner
No review comments provided
Jasper B.
Centreville, VA
"My Plumber Plus was professional and high quality."
Dan K.
Manassas, VA
"Plumber change one pipe and snaked the drain and quoted me $1700 just extraordinarily expensive I would probably tell my friends to look for something more affordable."
Denean W.
Suitland, MD
No review comments provided
MATT B.
Rapidan, VA
No review comments provided
KENNETH J.
FAIRFAX, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Kevin B.
Fairfax, VA
"My Plumber Plus was friendly."
VA Homeowner
"The technician who came did nothing, he just walked around, did not stop leakage, but charged exhorbitent price of $367 just for walking around for 10 minutes. He spoke about Water Heater which was not the cause of water leakage, wasting my time and money."
Anil K.
Fairfax, VA
No review comments provided
Diane F.
Aldie, VA
No review comments provided
Randy H.
Fairfax, VA
No review comments provided
VA Homeowner
"The service is just what's needed in an emergency - otherwise, best to have an established relationship with a provider, if one can wait for their availability."
MD Homeowner
No review comments provided
Hassan J.
McLean, VA
No review comments provided
VA Homeowner
"He hasn't shown up and not answering phone since showing up 8 hrs late and did NOTHING!"
MD Homeowner
No review comments provided
Norman
Woodbridge, VA
"Too expensive and poor follow up"
Stanley P.
Potomac, MD
"I am likely to recommend My Plumber based the excellent service I received."
Iris M.
Upper Marlboro, MD
No review comments provided
MD Homeowner
No review comments provided
Oliver C.
Laurel, MD
No review comments provided
Carl W.
Culpeper, VA
No review comments provided
Paula T.
Crofton, MD
No review comments provided
Vanessa A.
Bowie, MD
No review comments provided
Annette M.
Temple Hills, MD
"Problem resolved"
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
John L.
New Carrollton, MD
"Tech was very informative and well trained- also very nice"
LISA M.
Manassas, VA
"Richard Egan was professional and personable. Answered all my questions about what he was doing as I observed him working. He was fast and efficient."
VA Homeowner
"I was very impressed with the customer service of My Plumber Plus."
Jemarcus J.
Springfield, VA
"See comments about pricing."
SONDRA W.
ROCKVILLE, MD
No review comments provided
Sheree K.
Raccoon Ford, VA
No review comments provided
John F.
Woodbridge, VA
"The technician arrived on time. He was pleasant to talk to inspected the pipes in the basement and corrected an issue to bring the piping up to code. It took a while to get a new hot water heater rather than repairing a 10-year-old as requested by me."
Allen W.
Dumfries, VA
No review comments provided
VA Homeowner
"Knowledgeable, extremely helpful and exceeded expectations."
Melvin T.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
Tezi D.
Silver Spring, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Eugene A.
Fredericksburg, VA
No review comments provided
Viola H.
Hyattsville, MD
No review comments provided
VA Homeowner
No review comments provided
Ishmail K.
Upper Marlboro, MD
No review comments provided
MD Homeowner
"Well informed technicians; HVAC and Electricuan that came to check my systems!"
Judith R.
Gainesville, VA
"The technicians were very professional."
VA Homeowner
No review comments provided
Molly S.
Alexandria, VA
No review comments provided
Krysyne R.
Fredericksburg, VA
No review comments provided
Carolyn K.
Alexandria, VA
No review comments provided
MD Homeowner
No review comments provided
James D.
Centreville, VA
"It would be nice when you might have to cut into a wall that you say that up front. Before the technician has arrived and I'm already paying $99.00 for a service call."
Barbara B.
Leesburg, VA
"Technician quickly diagnosed the problem with my HVAC system and fixed it, instead of just telling me it was old and trying to sell me a new furnace"
VA Homeowner
"The technician, Damond had great costumer service skills. He was professional and explained everything he was doing in terminology I could understand."
MD Homeowner
"Personable and easy to work with."
Fred K.
Fairfax, VA
"My toilet is still not fixed. It runs regularly. I am very disappointed."
Pat M.
Springfield, VA
"Up front with charges. Pleasant attitude."
Lisa J.
Falls Church, VA
No review comments provided
Sandra C.
Winchester, VA
No review comments provided
Lynn B.
Alexandria, VA
No review comments provided
VA Homeowner
"I am not likely to recommend, this service was terrible"
Reid S.
Olney, MD
No review comments provided
Richard P.
Fort Washington, MD
No review comments provided
MD Homeowner
No review comments provided
Robert E.
Fairfax Station, VA
No review comments provided
Sheila F.
Reston, VA
No review comments provided
VA Homeowner
"My Plummer was focused on commission and not making sure the issue was fixed."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Julie T.
Fairfax, VA
No review comments provided
DONALD R.
Hanover, MD
No review comments provided
VA Homeowner
No review comments provided
Sherica H.
Fredericksburg, VA
"The price was too high for less than 2 hours worth of work. 1500."
Jaqueline T.
Glenarden, MD
No review comments provided
Robert S.
Centreville, VA
No review comments provided
MD Homeowner
No review comments provided
Pen
Purcellville, VA
No review comments provided
MD Homeowner
"I would strongly recommend Damond Merritt, tech ID 2103."
MD Homeowner
"Tech was very informative and provided some information on havc maint."
Emerald T.
Fredericksburg, VA
"I really like My Plumber Plus because they provide good service. The technicians always provide good service."
VA Homeowner
"I felt that they were very expedient in helping us with our problem. Everything was taken care of within the same day. They had very good communication with me, ranging from the initial call I made to a local provider to the provider who came to the house."
Alan L.
Falls Church, VA
No review comments provided
VA Homeowner
No review comments provided
Wendy A.
Wheaton, MD
No review comments provided
VA Homeowner
No review comments provided
Honelore S.
Manassas Park, VA
No review comments provided
MD Homeowner
"The technician, Cristian, quickly took care of the problem, and I haven't had a problem since."
Sheena S.
Dale City, VA
"They did a great job. It was quick and they did it the same day I called."
Marvin R.
Fredericksburg, VA
"Lacking in thoroughness. Completed the install but left us with a tub/shower with no water. Technician did not check and we did not know to check. Discovered this oversight at bath time."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
DALE F.
RESTON, VA
No review comments provided
Gina L.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
Assaf S.
Rockville, MD
No review comments provided
VA Homeowner
No review comments provided
ALICE C.
Springfield, VA
No review comments provided
Adam M.
Springfield, VA
"My Plumber Plus has done several jobs for us. We have recommended them to others and have generally been satisfied with the quality of work performed. Their technicians are knowledgeable and pleasant to work with."
MD Homeowner
"The company is very responsive. The technician seemed knowledgeable and professional."
NANDI C.
Upper Marlboro, MD
"Very professionally done."
Vincent D.
Alexandria, VA
No review comments provided
LEWIS H.
ROCKVILLE, MD
"Marcus was very polite, and full of information."
Luann M.
Millersville, MD
"I thought the company was professional, fantastic, on time, and communicated well. It was a great value for the service provided."
MD Homeowner
No review comments provided
Jennifer C.
Centreville, VA
No review comments provided
Michael W.
Reston, VA
No review comments provided
Michael M.
Fairfax, VA
No review comments provided
Conlon M.
Ashburn, VA
No review comments provided
Jessica D.
Arlington, VA
No review comments provided
Ruth B.
Centreville, VA
"Your technician broke water pipe while doing a snake job. Now I am left without the use of washing machine. I have been calling to get my issue elevated to management but I have been getting the run around. Shame on you."
Lita S.
Silver Spring, MD
"Everything"
Deborah L.
Woodbridge, VA
"Very professional work"
Kathleen M.
McLean, VA
"MP+ is not cheap, but they always provide significant value added in terms of the experience of the professional staff giving information and the benefit of their experience."
TIM Z.
Alexandria, VA
No review comments provided
Daniel M.
Fairfax Station, VA
No review comments provided
Lawrence Q.
Winchester, VA
No review comments provided
Sonia T.
Catonsville, MD
No review comments provided
George M.
Fredericksburg, VA
No review comments provided
Jerome H.
Ruther Glen, VA
No review comments provided
VA Homeowner
No review comments provided
WINNIE L.
Falls Church, VA
"Prompt competent analysis and repair."
Claudia K.
Alexandria, VA
"Technical competence, offer of choice whether to agree with the estimate cost prior to the actual work.. This was a pleasant surprise in comparison to my experiences with other contractors."
Victoria L.
Herndon, VA
"I have already recommend several people; one of which has already contacted My Plumber for info."
THOMAS M.
SILVER SPRING, MD
No review comments provided
Rodney S.
Alexandria, VA
No review comments provided
SEAN C.
Germantown, MD
No review comments provided
MD Homeowner
"They were prompt and thorough."
Virginia P.
McLean, VA
"No response from management concerning charges and weird unclear estimates having nothing to do with me service request. Other delays added to time billed."
Ann S.
Alexandria, VA
"Very efficient and friendly"
Ann W.
Fairfax, VA
No review comments provided
Chris Z.
Caret, VA
No review comments provided
DAVID S.
Reston, VA
No review comments provided
Darrell H.
Springdale, MD
No review comments provided
Barbara S.
Stafford, VA
No review comments provided
SEAN Z.
ANNANDALE, VA
No review comments provided
VA Homeowner
No review comments provided
CHARLES J.
Temple Hills, MD
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Clifford H.
Stafford, VA
No review comments provided
Brandy S.
Jessup, MD
"They were good at communication."
VA Homeowner
"While installing a new water heater, the technician made a critical mistake that triggered an electrical short on the water heater connection that also damaged my property's electrical panel. Then they wanted to charge me $7,500 to repair/upgrade the electrical panel. I hired a different company to upgrade the electrical panel for only $3,750."
VA Homeowner
No review comments provided
Lynn W.
Severna Park, MD
No review comments provided
MATTHEW B.
Herndon, VA
No review comments provided
Shirley L.
Silver Spring, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Denice W.
Fredericksburg, VA
"They were very accommodating, respectful, nice, and professional."
VA Homeowner
"Excellent professional individual"
KAREN B.
Fredericksburg, VA
"The worker was nice and knowledgeable."
Not P.
College Park, MD
"Schedule the technician visit time at least 24 hours ahead so client can plan accordingly"
Cheryl P.
Alexandria, VA
No review comments provided
Ted T.
Chantilly, VA
No review comments provided
Craig A.
Centreville, VA
No review comments provided
Angela G.
Germantown, MD
"We feel we got in to much of a hurry like it was an emergency and ended up with an expensive system that we are not sure at this point meets our needs."
Gordon W.
Warrenton, VA
"Although it is costly, but the technician, Edgardo, is very nice, he was on time, he is knowledgeable and did a very good job. Yes I will recommend the company and Edgardo to my friends."
Patricia O.
Cherry Hill, VA
No review comments provided
Delsey N.
Temple Hills, MD
"the plumber was professional, knowledgeable and fixed my problem"
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Richard S.
Springfield, VA
No review comments provided
Alicia Q.
Manassas, VA
"They were very thorough with their work"
MaryAnne
Middletown, MD
No review comments provided
VA Homeowner
"Very dependable and professional"
VA Homeowner
No review comments provided
Nadine C.
Potomac, MD
No review comments provided
William J.
Chantilly, VA
No review comments provided
Pete L.
Manassas, VA
No review comments provided
Mary P.
Woodbridge, VA
No review comments provided
Selena L.
Herndon, VA
"We've had many problems with our new HVAC system since we purchased it 2 yrs ago."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Laquita M.
Silver Spring, MD
No review comments provided
Brenda G.
Waldorf, MD
No review comments provided
Ryan T.
Arlington, VA
"The plumber did a super job."
Roger H.
Manassas, VA
"Outstanding serviceOutstanding service."
Gary E.
Riverdale, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Betty C.
College Park, MD
"My needs for service are always planned well & executed without issue"
DWIGHT L.
Rockville, MD
No review comments provided
William H.
Arlington, VA
"Very expensive for just cleaning the sensor in my HVAC"
VA Homeowner
No review comments provided
Tim S.
Burke, VA
No review comments provided
Mildred P.
Mount Rainier, MD
No review comments provided
VA Homeowner
"Great service"
VA Homeowner
"I found My Plumber Plus to be very efficient and professional, tending to my plumbing problems."
VA Homeowner
"The gentleman that came to my house was very polite, very helpful, and got the job done, but I didn't realize they charged four hundred dollars an hour for the labor."
John E.
Stafford, VA
No review comments provided
Adam B.
Reston, VA
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
"They did a great job, the work didn't take long, and I am very satisfied with it."
MD Homeowner
"Waiting on refund for services NOT performed."
VA Homeowner
No review comments provided
Mike B.
Laurel, MD
No review comments provided
Christine T.
Alexandria, VA
No review comments provided
Shamim K.
Mc Lean, VA
No review comments provided
Julie A.
Annandale, VA
No review comments provided
VA Homeowner
No review comments provided
Calvin W.
Stafford, VA
No review comments provided
Candice H.
Locust Grove, VA
"Great timely service."
LONNIE L.
FAIRFAX, VA
"Have a specific window of time when the technician will arrive at my home."
Robert L.
Burtonsville, MD
No review comments provided
KEITH I.
DUMFRIES, VA
No review comments provided
MI Homeowner
No review comments provided
MD Homeowner
No review comments provided
Carmen R.
Stafford, VA
No review comments provided
John O.
Alexandria, VA
No review comments provided
Mary R.
Lorton, VA
No review comments provided
MD Homeowner
No review comments provided
Hermon C.
Triangle, VA
"Friendly service, honest and thorough in explaining what the issue was, how to prevent in the future."
Elena S.
Lanham, MD
"The company’s approach js exploitative. I thought I would pay $49. I ended up paying $583 for very cheap flush valves and other supplies."
Ephraim N.
Dumfries, VA
"See all comments below. Overpriced, unwilling to keep promises, unable to identify and fix problem. The worst service I have ever received in 12 years as a homeowner."
Jeffrey B.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
JASON M.
Laurel, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Zenetta G.
Locust Grove, VA
No review comments provided
Robert L.
Manassas, VA
No review comments provided
Carl J.
Clinton, MD
No review comments provided
Mary G.
Chantilly, VA
"Geoffrey was clear and concise with his estimate. I was appreciative of the fact that I already knew before the fact how much everything would cost."
Eusebio F.
Burke, VA
No review comments provided
Doris B.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Mehul S.
Herndon, VA
No review comments provided
VA Homeowner
No review comments provided
Paulette N.
Bowie, MD
No review comments provided
Sandra N.
Bowie, MD
No review comments provided
Dexter F.
Stephens City, VA
No review comments provided
James S.
Burke, VA
No review comments provided
VA Homeowner
No review comments provided
Ernest H.
Morningside, MD
No review comments provided
Brahm D.
Manassas, VA
"I would not recommend My Plumber Plus."
Cadacia T.
Spotsylvania, VA
"Wil recommend"
Lynne B.
Laurel, MD
No review comments provided
CHANG L.
GAITHERSBURG, MD
No review comments provided
LAURA Z.
Sterling, VA
No review comments provided
Julie O.
Alexandria, VA
"I am likely to recommend them to a friend because I liked the timeliness and promptness about coming out."
VA Homeowner
No review comments provided
ROJAN K.
ARLINGTON, VA
No review comments provided
SHAMIM A.
ASHBURN, VA
No review comments provided
VA Homeowner
No review comments provided
Michael A.
Arlington, VA
No review comments provided
CHARLES R.
BURKE, VA
No review comments provided
Tom A.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"They do not over sale, listen to customer and address what is needed now and can wait."
Twila B.
Laurel, MD
"I do so all the time."
Mary L.
Purcellville, VA
No review comments provided
JIM L.
Centreville, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"They provided prompt service upon customer service calling."
Garry S.
Silver Spring, MD
No review comments provided
John N.
Gainesville, VA
"The people who I dealt with at My Plumber Plus were very helpful. I called for a regular inspection, and the technician was able to help me with things that I needed to have done. Thank you."
Gurwinder S.
Centreville, VA
"Plumber Plus responded quickly to our need, sending their drain technician - Marcos Sanchez - on a Sunday morning. Both technicians, Marcos and Matt Mayo, who followed up with a camera inspection of the blocked drainpipe, were extremely courteous, efficient, and informative - responding to our questions simply and clearly."
Joe S.
Falls Church, VA
No review comments provided
MD Homeowner
No review comments provided
Andrew N.
Alexandria, VA
No review comments provided
Derrick C.
Gainesville, VA
No review comments provided
VA Homeowner
No review comments provided
Laura G.
Bristow, VA
"We have used them twice and both guys that came were very nice, professional, and friendly."
Evelyn W.
Manassas, VA
No review comments provided
MD Homeowner
No review comments provided
Ernesto S.
Fredericksburg, VA
No review comments provided
Tommy T.
Springfield, VA
No review comments provided
Debbie S.
Fairfax Station, VA
No review comments provided
Aseel A.
Fairfax, VA
No review comments provided
VA Homeowner
No review comments provided
Linda J.
Capitol Heights, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
"The company was prompt, incredible, helpful, and available the same day. The technician was very kind and wore a mask. She was helpful and thoughtful. She explained in detail and provided ways to solve the problem and, at the same time, save us money."
VA Homeowner
"Mr Damon was great to work with!"
Torrance D.
Upper Marlboro, MD
"The technician was wonderful and very informative and really helped a lot. He took care of the problem immediately."
Tom R.
Centreville, VA
"Quick good service"
Bob G.
Fredericksburg, VA
"The ease of scheduling, comfort of professionals, and excellent quality work"
Mitchell F.
Springfield, VA
"Lonne went above and beyond to make sure the job was done the same day. We were very impressed with his professionalism and expertise."
Lauren M.
Gaithersburg, MD
"Corey, the electrician, did an excellent job doing home repairs in my condo."
Jake B.
Reston, VA
"Good manners, efficient, answered questions. 😃"
Judy H.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Sean M.
Glenwood, MD
No review comments provided
Tracy W.
Accokeek, MD
No review comments provided
VA Homeowner
No review comments provided
EDGAR W.
Manassas, VA
No review comments provided
Ener P.
Burke, VA
"They keep you aware of when they are due."
Wanda F.
Oxon Hill, MD
"I asked the tech about replacing the light in my air scrubber and was quoted some unimaginable price of $687.00 dollars. I replaced the bulb myself for $29.99."
Charles J.
Clinton, MD
"On 9/30/2025, while replacing an outlet, the electrical tech accidentally broke a stone outlet cover. On 10/3/2025 the tech returned with a replacement cover that does not match the backsplash at all. I'm very disappointed."
Bob T.
Herndon, VA
"My plumber plus was very professional. They worked with our schedule. We hired them for our HVAC replacement. The professional they sent was helpful and answered all our queries with patience. Strongly recommend."
Midhun M.
Haymarket, VA
"Excellent work"
Mary C.
Manassas, VA
No review comments provided
PAULINE C.
Annapolis, MD
No review comments provided
Dolores V.
District Heights, MD
No review comments provided
VA Homeowner
No review comments provided
Amare Y.
Camp Springs, MD
No review comments provided
Julvone D.
Manassas, VA
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Donna M.
Alexandria, VA
No review comments provided
Crystal J.
Waldorf, MD
No review comments provided
VA Homeowner
No review comments provided
Onel C.
Fredericksburg, VA
No review comments provided
Clyde W.
Clinton, MD
"Very communicative, courteous, and professional."
BRENDA E.
LORTON, VA
"We usually get the same day service, by friendly technicians, supported by the customer service team, as well as the management with experience, knowledge, professionalism, and honesty. When a technician is on the way, we get a text message with the helpful information about that technician, and the photo of who is coming is very helpful."
David S.
Sterling, VA
"They were in and out very quickly. They figured out my problem and solved it. It was a cost effective remediation of my problem."
Mainspring
Dumfries, VA
No review comments provided
Nicholas P.
Manassas, VA
No review comments provided
Jeff B.
West Springfield, VA
"I was charged a lot of money for something a plumber could have done for a lot less. It was too expensive."
MD Homeowner
No review comments provided
Patrick Q.
Lanham, MD
No review comments provided
Roy W.
Lorton, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
George D.
Fredericksburg, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Philip C.
Centreville, VA
"As Stated completed in one day."
CHARLENE G.
ALEXANDRIA, VA
"They were very efficient and very knowledgeable about the job and performed it in a very timely manner."
Terrance O.
Occoquan Historic District, VA
"The work was done on time. My Plumber Plus is very professional."
David A.
Frederick, MD
"The frustrating thing was that it takes so long to go through their process of having someone come out, evaluate the house and problems, then schedule someone else later to do the work. It takes a lot of time away from my job, and that is stressful."
MD Homeowner
"It was expensive. I don't have a way of comparing the price because I didn't get several estimates. I wouldn't be able to recommend them because I don't know if it was a good deal or not."
MD Homeowner
"Tell us on day of appointment if before noon or after noon"
Lynn M.
Fredericksburg, VA
"He worked fast and professional."
Anthony P.
Columbia, MD
"Excellent service."
VA Homeowner
"I will never again hire MyPlumber to do any work in my home, nor will I recommend MyPlumber to anyone. There is no reasonable justification for the price I was expected to pay for the minimal amount of work that was performed."
Patrick A.
Manassas, VA
"I have good success. They have integrity and do a good job."
Calvin G.
Haymarket, VA
"I feel like we were bounced around. After we joined your club we expected better. We had several appointments cancelled and had to reschedule. We are both handicapped seniors 75+. Our days are precious. I expect you to show up when you say you are going to, otherwise we will find another company"
Karen P.
Arlington, VA
No review comments provided
Judy H.
Alexandria, VA
No review comments provided
Melva R.
Silver Spring, MD
No review comments provided
TOJI R.
Warrenton, VA
No review comments provided
VA Homeowner
No review comments provided
Dorothy
Hyattsville, MD
No review comments provided
Carol F.
Greenbelt, MD
"Bill explained in details about what he was going to work in our hvac system. Very pleasant and professional!"
Shirley M.
Manassas, VA
No review comments provided
Dorris T.
Alexandria, VA
No review comments provided
LUIS C.
Annandale, VA
"Yes they they did thorough job I would recommend to friends"
Catherine K.
Manassas, VA
"My technician was a pretty good gentleman. He was in and out in under an hour."
Larry R.
Fredericksburg, VA
"A+ service!"
VA Homeowner
No review comments provided
Maureen C.
Locust Grove, VA
No review comments provided
VA Homeowner
No review comments provided
Scott M.
Manassas, VA
No review comments provided
Joey D.
Manassas, VA
No review comments provided
Max N.
Vienna, VA
No review comments provided
Ali M.
Dulles, VA
"I like having the quarterly reminders about getting things checked."
DANIEL H.
Woodbridge, VA
No review comments provided
Earl H.
Fort Washington, MD
"My plumbers plus charged me 628$ to unclog a 1 1/2 inch pvc pipe took about 45 minutes and 55 ft of snake! Insane price gouging"
Paul L.
Gainesville, VA
No review comments provided
VA Homeowner
"I was very happy with their service."
Carl F.
Lorton, VA
No review comments provided
MD Homeowner
"I felt the pricing was unfair, and the service call was a bit aggravating in terms of how the technician managed finishing the job."
MD Homeowner
"The plumber did a great job snaking the bathtub drain"
Richard D.
Rockville, MD
"They are on time and professional."
MD Homeowner
"We are moving and will recommend your services to the new owners."
VA Homeowner
No review comments provided
Karen W.
Upper Marlboro, MD
"Ismael arrived at my house pretty quick, he wad polite, professional and knowledgeable and fixed my clogged toilet in no time!"
Stacey K.
Spotsylvania Courthouse, VA
"To make an error is one thing; however, to correct an error is a sign of company integrity and honesty. In this instance, I commend My Plummer. This character asset is most important in the recommendation process by a customer."
Carl C.
Upper Marlboro, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Joyce C.
Lorton, VA
No review comments provided
MD Homeowner
No review comments provided
Craig P.
Stafford, VA
No review comments provided
Ruth H.
Manassas, VA
No review comments provided
Hylda R.
Vienna, VA
"We met with the "comfort advisor" Hooman Khazei on Wednesday, September 17 to discuss a new HVAC system. This was upon the advice of the repairman Walter Pfaff who reviewed with us the age of our system and possible need for replacement. In meeting with Mr. Khazei, he informed us that Trane was not a system that MPP installs and services but that Carrier was an equivalent system. We discussed the Carrier System and agreed to consider a replacement with Carrier which was the unit that was aging out. In discussing a price he insisted that to get the price we asked for, it would need to be installed within 24-48 hours. Reluctantly, we agreed to the Carrier system without having the benefit to "sleep on it" and research the qualities by an independent source. The workmen came the next day, September 18, for installation and proceeded to install the new HVAC system. Four hours into their job I saw the name of the system as "Bryant", not Carrier. I asked for clarification from the installers and they stated that Bryant is made by Carrier and is essentially the same thing.In looking further at the contract that I signed, Carrier is not named nor was any other manufacturer. I then asked the installers to have MPP call me to clarify. I called MPP as well and left a message that I wanted to speak with someone (I was never given a name for the supervisor who approved the contract) before the work day was finished. I did not receive a call that day or any day since. Today is five days post installation. My reseach tells me that Bryant is not comparable to Carrier and I feel like were we given "bait and switch" pressure to approve an installation that was inferior to the unit being replaced."
Ann W.
Ellicott City, MD
"I am not happy with the quality of the products sold. I’ve had to pay close to $1,000 in repairs for items that are less than 3 years old."
Susan K.
Springfield, VA
"Consistently, I find that MyPlumber's folks come in, and they're busier trying to sell me something than facing the fact that I have spent tens of thousands already with MyPlumber - and my wallet can't take a lot more. For example, the HVAC guy, a really nice fellow, told me that the upstairs furnace should have a "hard link" between the gas line and the furnace. That's true per Virginia updated standards as of 2023. HOWEVER, the unit was installed in 2019 and at that time, the "flex hose" was up-to-standard AT THAT TIME and, because no damage or flaw had been noted in his inspection of that flex hose, there was no REQUIREMENT to replace it - it had been grandfathered. I initially agreed to have it replaced at some $700+, only to have a friend who is also in the business come by and look - and he pointed out the grandfathering. There was a similar issue with the downstairs unit, in that the motor was noisy and likely needed replacement - but because the overall unit was still under warranty until January 15, 2026, the motor should have been replaced - yes, I would have to pay for labor, but NOT for the new unit. Again, I was being sold something I shouldn't have had to pay for. It is this drive to sell - as I suspect the inspectors are paid a commission on all sales, but I don't know that for a fact - that drives me nuts."
Ron D.
Lorton, VA
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Kerry C.
Woodbridge, VA
No review comments provided
Kevin C.
Woodbridge, VA
No review comments provided
Tony D.
Herndon, VA
No review comments provided
DAVID Z.
STAFFORD, VA
"I repeatedly asked to speak with a manager, none were available. They put a request into their system both times, yet no one ever called me back. Scheduling was a major issue with poor communication and lack of coordination. Onsite work was ok, but left a mess of dryer vent lint and didn't reconnect the vent line properly."
Christopher S.
North Potomac, MD
No review comments provided
VA Homeowner
"I feel that My Plumber Plus's prices are overcharged for the service and more of an upsell. My toilet was stopped up, and the plumber tried getting me to buy a new toilet and filtration. He was more of a salesperson than a plumber. The problem still was not fixed the first time, so they had me come back again. He told me to snake the drain; it would cost $355, but for anything else it would be an additional cost. I would never use them again."
Kenya S.
Accokeek, MD
No review comments provided
Clarence S.
Franconia, VA
No review comments provided
DAVID B.
VIENNA, VA
No review comments provided
VA Homeowner
No review comments provided
Dennis O.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
Pat D.
Fredericksburg, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
"Mr. Peter Won, explained and informed me of everything necessary to resolve/fix my issue."
Christina S.
Greenbelt, MD
"When I called them, they came out right away and took care of my problem. They were very accurate."
Dorothy M.
Fairfax, VA
No review comments provided
MICHELE L.
Alexandria, VA
No review comments provided
Jack F.
McLean, VA
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Judy M.
Fairfax, VA
No review comments provided
Sandra L.
Fairfax Station, VA
No review comments provided
Eric T.
Sterling, VA
No review comments provided
Kathy T.
Herndon, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Gary C.
Vienna, VA
No review comments provided
DOUGLAS M.
Haymarket, VA
"The cost of services."
Lynn R.
Bristow, VA
"Darien is the best & my trust in his work off the chart."
Jim K.
Burke, VA
No review comments provided
VA Homeowner
"Took a long time to fix the problem. The part was ordered but was lost and then reorder was late. I should have been told this so I didn't waste two days of my time"
Todd B.
Hyattsville, MD
No review comments provided
Karen G.
Stafford, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Shirley J.
Fort Washington, MD
"Jacard introduced his self and put his shoe covers on and followed me to the basement to check the circuit breaker box. I informed him the AC man stated the breaker needed to be replaced. He replaced the breaker for the air conditioner. He stated the disconnect box had short in it and needed to be replaced."
Mary B.
Fort Washington, MD
"I like the way they explained what was going on and kept me in the loop every change that came up."
Dominick W.
Woodbridge, VA
"They came out quickly."
Purcell J.
Temple Hills, MD
No review comments provided
Isaac N.
Woodbridge, VA
No review comments provided
Charles W.
Waldorf, MD
No review comments provided
Eric K.
Ellicott City, MD
No review comments provided
Malcolm B.
Upper Marlboro, MD
No review comments provided
LEWIS H.
MANASSAS, VA
"Fast and responsive service"
Fred M.
Woodbridge, VA
No review comments provided
Wilfred M.
Hyattsville, MD
"Too expensive"
Debbie H.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Kathy J.
Montclair, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Nancy B.
Rockville, MD
No review comments provided
Terry P.
Chantilly, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Veronica K.
McLean, VA
"Because of the attention to detail, the timeliness , the awareness of the technician it is easy to recommend this company."
MR R.
Hyattsville, MD
"They were previsional, courteous, and polite."
VA Homeowner
"I always have a good experience with My Plumber Plus."
VA Homeowner
"Overall, the work was great. Esau came in, was fast, and worked efficiently."
Matt E.
Woodbridge, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
GUILLERMO R.
Manassas, VA
No review comments provided
Jeremiah D.
Woodbridge, VA
"Everything is fine!"
TYRONE Y.
Herndon, VA
No review comments provided
Anne M.
Dumfries, VA
No review comments provided
Virginia B.
Fairfax, VA
No review comments provided
Charmaine R.
Woodbridge, VA
No review comments provided
Jerry I.
Woodbridge, VA
No review comments provided
LEONARD K.
SPRINGFIELD, VA
No review comments provided
Elaine B.
Rockville, MD
No review comments provided
Cody S.
Great Falls, VA
No review comments provided
LYNNE S.
Arlington, VA
No review comments provided
Sonya V.
Bowie, MD
No review comments provided
VA Homeowner
"Friendly and shared helpful tips."
Anthony B.
Centreville, VA
"Absolutely"
VA Homeowner
No review comments provided
Keven K.
Fredericksburg, VA
No review comments provided
Amanda V.
Alexandria, VA
No review comments provided
VA Homeowner
"Great customer service and pricing"
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Johnathan G.
Arlington, VA
No review comments provided
VA Homeowner
No review comments provided
Jillian G.
McLean, VA
"The firm is timely; their technicians are superb, well-trained, very efficient, and friendly. They brief you on everything that is being done."
Norman B.
Burke, VA
No review comments provided
VA Homeowner
No review comments provided
John D.
Brandywine, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"My plumber plus does great work, but it would be good to look around for alternative pricing."
MD Homeowner
"The work that My Plumber Plus did was excellent. There was a question about the contract and I could not get someone to call me back to clarify. Had this been only about the man doing the work, it would have been a 5. The management really disappointed me."
Harold H.
Bristow, VA
No review comments provided
Steven M.
Bristow, VA
"Cost per half and quarter of a hour to detect cause of leak should be less. Cost of shut-off valve under my sink was too expensive!"
MARY M.
LAUREL, MD
"Courteous and professional. There tech deserves a 10 but that would be lowering his rating."
Vincent C.
Woodbridge, VA
No review comments provided
Sheila P.
Temple Hills, MD
No review comments provided
Debbie C.
Fredericksburg, VA
No review comments provided
Maria P.
Falls Church, VA
No review comments provided
VA Homeowner
No review comments provided
Scott L.
Annandale, VA
No review comments provided
John T.
Montclair, VA
"Ian was great. Personable, professional and competent. He's a great representative of your company."
LAURA C.
Fredericksburg, VA
"Way overpriced."
Kai B.
Warrenton, VA
"I was kept informed every step of the way, and the plumber working with me was very self sufficient so I would be able to keep working"
Jennifer S.
Fairfax, VA
"Responded timely to water emergency. Teck (Edgardo) was knowledgeable and knew what was needed to deal with the older plumbing and offered additional suggestions to address house shortcomings. Also went above and beyond in assisting me with some if the side effects of the leak."
CARL K.
CLIFTON, VA
No review comments provided
Lenin C.
McLean, VA
No review comments provided
Nelly M.
Columbia, MD
No review comments provided
Elizabeth H.
Capitol Heights, MD
No review comments provided
Ann W.
Manassas, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Ashish S.
Stafford, VA
No review comments provided
VA Homeowner
"I would recommend My Plumber to others. They respect my time by arriving promptly and working around my schedule. The area where they worked was left clean. The workers were respectful. They shared information about the products they used."
Dorothy D.
Fredericksburg, VA
"Always, always trying to upscale a service"
Loretta P.
Fairfax Station, VA
"My toilet leaked after the repair and the plumber did not return as scheduled the next day. The plumber who came 2 days later charged an additional cost when the leak was attributed to work completed by the initial plumber."
MD Homeowner
"I requested a $45 diagnostic visit for a presumed sump pump issue. The plumber ascertained in 5 minutes that it was not the sump pump and told me I would need to pay $355 for a more thorough investigation. After 20 minutes he found the problem and wanted to replace many boiler parts for $2500+. I decided to get another opinion (and subsequently had two different companies quote a fraction of this) but still owed $355 for 20 minutes of looking around. Don't waste your money and go elsewhere from the start."
Jennifer N.
Ashburn, VA
No review comments provided
Xaviera C.
Temple Hills, MD
No review comments provided
VA Homeowner
"They did a good job."
Cory B.
Fairfax, VA
No review comments provided
Ram S.
Oakton, VA
No review comments provided
Nancy M.
Alexandria, VA
No review comments provided
Dennis W.
Upper Marlboro, MD
No review comments provided
Frank M.
Burke, VA
No review comments provided
VA Homeowner
No review comments provided
Shirley B.
Clifton, VA
No review comments provided
August F.
Aldie, VA
No review comments provided
VA Homeowner
No review comments provided
Patrick V.
Chantilly, VA
No review comments provided
Kevin L.
Germantown, MD
No review comments provided
Kerry F.
Purcellville, VA
No review comments provided
Jim H.
Chantilly, VA
No review comments provided
VA Homeowner
No review comments provided
John M.
Springfield, VA
"I contracted them to clean my ducts. Their technicians broke my evaporator coil which resulted in me needing to replace my entire HVAC system. My Plumber Plus did give me a discount for having to replace my HVAC system. They had good technicians, but overall, no one expects to have ducts cleaned and then have to replace their entire system."
VA Homeowner
"I would recommend My Plumber Plus to a friend. We will personally ask for the technician that was assigned to our project for any future services. He was excellent."
James W.
Woodbridge, VA
"For the time I have had my membership and have done business with My Plumber it has never cost me below $550, and in thinking I could have researched and gotten a lower price elsewhere. But each time I schedule even the maintenance follow-up it's still the same thing and when they leave it's always something else that need to be handled and the cost is over $500."
Dorothy W.
Indian Head, MD
"I agree and am likely to recommend them."
Elaine M.
Silver Spring, MD
No review comments provided
PATRICIA R.
Temple Hills, MD
No review comments provided
MELISSA S.
Alexandria, VA
No review comments provided
Jamila C.
Burke, VA
No review comments provided
Fern E.
Hyattsville, MD
No review comments provided
VA Homeowner
No review comments provided
Brian M.
Stafford, VA
No review comments provided
Michael A.
Haymarket, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
"The tub is draining just fine. However, despite work (and new parts) on the toilet, it is still not flushing properly. Perhaps a return visit is in order -- to confirm or deny whether the toilet can, in fact, be fixed, or I should buy a new one."
LESLIE T.
ARLINGTON, VA
No review comments provided
BARB L.
GAITHERSBURG, MD
"Their service was prompt and agreeable with me. I was satisfied with their service."
VA Homeowner
No review comments provided
Robert W.
Waldorf, MD
"The team worked so hard - from late morning till 11:00 pm - to replace our air conditioner and make sure the new one was operational before they left (on a very hot night.). Respectful, considerate and polite. We’re really happy with the job they did."
Sharon A.
Silver Spring, MD
No review comments provided
Akib H.
Woodbridge, VA
"I am a senior 84 and the cost of repair is a real concern. I did get 2 senior discounts and that was appreciated. Seniors do not get raises!"
BILL B.
FREDERICKSBURG, VA
No review comments provided
Elton T.
Silver Spring, MD
No review comments provided
Micheal B.
Gainesville, VA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Angus M.
Lanham, MD
No review comments provided
Anne
Woodford, VA
No review comments provided
Hilda R.
Aldie, VA
No review comments provided
Paquette D.
Hyattsville, MD
No review comments provided
Fatima K.
Woodbridge, VA
"Prompt, efficient"
Maria E.
Annandale, VA
"The serviceman was polite and efficient."
Cindy A.
Alexandria, VA
"Constantly upselling. To replace a $20 part should not cost $541 like your guy quoted me. I DO NOT want your fancy part. I ended up buying the $20 part myself and replacing it. Your guy was nice, but your policies suck!!!"
Narayanan D.
Ashburn, VA
No review comments provided
VA Homeowner
No review comments provided
Monica H.
Pasadena, MD
No review comments provided
VA Homeowner
"I already tell everyone who crosses my path about Adam, my Plumber!"
LONNIE H.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
David D.
Silver Spring, MD
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"I feel like I was overcharged."
Keith G.
Waldorf, MD
"Very professional"
ROSE B.
STAFFORD, VA
No review comments provided
Susan H.
Ashburn, VA
No review comments provided
Galya P.
McLean, VA
No review comments provided
VA Homeowner
No review comments provided
Mary R.
Ashburn, VA
No review comments provided
VA Homeowner
No review comments provided
Claude N.
Gainesville, VA
"The service was okay, but 300 dollars just to unplug my toilet is outrageous. I'm very disappointed in that."
VA Homeowner
"Broke my washing machine"
Theresa W.
Rockville, MD
"Oh yes, most definitely."
Williard K.
Upper Marlboro, MD
"I would not recommend them to a friend because they were overpriced and I don't know what I paid for because the receipt wasn't itemized."
Cameron H.
Reston, VA
No review comments provided
MD Homeowner
No review comments provided
David W.
District Heights, MD
No review comments provided
VA Homeowner
No review comments provided
Burt E.
Haymarket, VA
No review comments provided
WESLEY W.
WARRENTON, VA
No review comments provided
Will C.
Herndon, VA
No review comments provided
VA Homeowner
"The tech was kind, courteous, knowledgable and professional and thorough, I would highly recommend their service to others!"
MD Homeowner
"I found the technician to be very knowledgeable, friendly, and helpful. The service, however, is costly."
Nicole P.
Fredericksburg, VA
"I reached out to the manager of the second individual who serviced me. The service was problematic, and I felt they were deceptive in the way they addressed the problems they encountered."
VA Homeowner
"They have been professional, responsive and so far 3 for 3 for great service with the 3 different individuals and tasks perfotmed."
Susan A.
North Potomac, MD
"Ian Holder is an exceptional client service professional. He has assisted with three jobs at our home and has provided amazing service and details as to the steps taken to accomplish the work at hand."
JEFF F.
Vienna, VA
No review comments provided
Bonnie V.
Culpeper, VA
No review comments provided
Calvin I.
Chantilly, VA
No review comments provided
Michael S.
Arlington, VA
"Professional and explained everything."
Stephen E.
Arlington, VA
No review comments provided
GEORGE N.
PASADENA, MD
No review comments provided
Emelie P.
Great Falls, VA
No review comments provided
MD Homeowner
No review comments provided
Carlita T.
Waldorf, MD
No review comments provided
Eduardo D.
Gaithersburg, MD
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
"I am very unsatisfied with the way things were done."
MD Homeowner
"Quick, professional. Was able to take care of the problem for my renters with little involvement from me. I apprwciate that."
Erin F.
Hamilton, VA
"I did not receive my product registration with my install date of units, serial numbers, model numbers, coverage, end date, etc. I had to fight with Tina to receive them. In addition, I had to fight with Tina to get my hardcopy manuals to know my warranty on parts and labor. Sad!!!!!"
Evelyn H.
Accokeek, MD
No review comments provided
MARIEO F.
Manassas, VA
No review comments provided
Mimi D.
Fairfax, VA
"I think it was too pricey at five-hundred dollars."
WILLIAM W.
Ashburn, VA
No review comments provided
Mark S.
Manassas, VA
No review comments provided
JANIS S.
Burke, VA
No review comments provided
VA Homeowner
No review comments provided
Denyce C.
North Englewood, MD
No review comments provided
MD Homeowner
"The response was quick and timely. The technician was professional and very knowledgeable."
Judy B.
Centerville, VA
"My kitchen sink faucet was replaced almost 2 years ago and it’s been having issues ever since. Not sure about the quality of products used."
VA Homeowner
"Super quick response time, amazing service, clean, efficient, and kind."
Patrick P.
Spotsylvania Courthouse, VA
No review comments provided
Christiana S.
Riverdale, MD
"This company had a totally unsatisfactory customer experience with me. It did not provide the service on the agreed upon date. This date was arranged one week ahead. The heat wave that we were experiencing at the time made this error unbearable. To make things worse, I was called and told the plumber could not come. I did not schedule a plumber. I scheduled an air conditioning tech. The person I spoke with apologized and verified my correct appointment. No one showed up. I called the next morning and said they would be reported to the better business bureau if they did not come. This was after calling and being assured that I would receive a call immediately Two hours later- no call. I called again with the same assurance- no call. Again no call, after two hours. I then, with the previously mentioned BBB call, and low and behold, a tech arrived at the end of the work day. I failed to mention that they said I never had an appointment and kept referring me as Reggie! Needless to say, this was the worse customer experience I ever had. I must say, the tech did a great job. He should not be affiliated in any way with My Plumber Plus."
Estelle W.
Ellicott City, MD
"You have become outrageously expensive. Your tech justifies installing a new box by citing code. I have a builder doing work. No such code reportedly exist."
Dan B.
Lorton, VA
"Technically not cost effective"
Campos A.
Woodbridge, VA
No review comments provided
Ralph D.
Alexandria, VA
No review comments provided
Sharon G.
Reston, VA
No review comments provided
Patricia W.
Fairfax, VA
No review comments provided
KENNETH E.
BRISTOW, VA
No review comments provided
VA Homeowner
No review comments provided
Joy D.
Upper Marlboro, MD
No review comments provided
MD Homeowner
No review comments provided
BK K.
Rockville, MD
No review comments provided
DAVID T.
BOWIE, MD
No review comments provided
Robert W.
Stafford, VA
No review comments provided
James R.
Manassas, VA
No review comments provided
Daniel E.
Rockville, MD