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“Knew his stuff and worked efficiently. Professional.”
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“I had good results from My Plumber Plus!”
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“I am very disappointed and frustrated to learn (after the fact) that My Plumber Plus has a practice of charging way too much for their services and parts. I was charged $769 to replace a garbage disposal, including the disposal. I found out that the model I chose sells at Home Depot for $99. I was also charged $664 for the replacement of the main water line shut off valve (valve included). The plumber told me that he did not know the price of the products, because he only knew the package price that is included with the installations. I ended up paying more than double the highest average price for these services. This company takes advantage of people who are not knowledgeable and who had decided to trust them to be fair and reasonable. I am also stuck with their maintenance program for a year. Their excellent customer service that impressed me at first does not compensate for the $500-600 that I overspent.”
“I highly recommend using the service..”
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“Excellent work.”
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“The plumber insisted on completely replacing the guts of my toilet when had but a valve problem. My life is very complicated now so i did it rather than doing it myself for 50 dollars. Now i have a 400 interior. I dont like this selling up from vendors. The work could have been done for 1/4 the price.”
“I will not recommend them to others”
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“The actual plumbers were great. The person who came with the cameras to look in the pipes completely misdiagnosed everything. He said we had a collapsed pipe, but it wasn't one. He used an instrument in theory to see where it was cracked. It was not in the correct spot. He went down 2-3 feet and had no cracks. Everything the plumber did was fine, but the guy with the camera misdiagnosed the problem and jackhammered an area that he did not need to. They told me his instrument had not been calibrated recently and was not working properly. Everything was resolved, but it took a few weeks to get it all done.”
“They are mildly expensive.”
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“The company is a little expensive.”
“The company is very knowledgeable and provides good customer service.”
“They were prompt and efficient. They did very good work.”
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“I will definitely recommend Richard to anyone in need.”
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“They were very polite, very respectful, and they have a lot of class. They knew what they were doing. I can't say anything bad about them. Everything was fantastic.”
“I received a clear explanation of what was needed. The work was done speedily. All was removed and cleaned up without any fuss.”
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“All of the technicians that have come to my home have been very helpful and explained what they were doing and why.”
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“The gentleman was professional, understood my complaint, and fixed it.”
“I would recommend my plumber plus to all my friends. The gentleman explained everything in detail to my husband so that he understood. He gave us great advice and recommendations for further services in the future. We are definitely customers for life.”
“My Plumber has always provided top notch service.”
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“Solved the problem and completed the work as needed.”
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“Hired My Plumber to repair a leaking toilet. The technician replaced all the parts (valve, flapper,etc.). The technician was polite and efficient and I’ve had no problems with the work. However, the cost for this job was $409. The toilet repair kit retails for $20. The technician was in my home for less than half an hour. Even allowing for travel time, the charge is excessive.”
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“I have used them 5 times in the past couple of years, and they have given me excellent service every time. They are very professional, and each plumber has been fantastic.”
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“I have been a long time customer of My Plumber but I am getting frustrated with their business practices.”
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“Did the exact work he was there to do.”
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“Plumber arrived on site, seemed more interested in selling me some sort of plan than fixing my problem. Made a huge mess tearing up the ceiling to expose more pipes than necessary. Pointed out the green corrosion on some pipes, but this was not the problem. Again, just trying to sell me more work. Never identified a leak, charged me $700 for "leak identification." I spent days cleaning up the drywall dust. Had to figure out the problem myself. No other way to say it, I was RIPPED OFF!”
“Excellent service. Very knowledgeable. Felt at ease and the team was very personable. I'm glad I have My Plumber Plus on my team.”
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