M.E. Flow, Inc.
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

M.E. Flow, Inc. has received 4.8 out of 5 stars based on 333 customer surveys conducted through GuildQuality.
5
269
4
52
3
7
2
4
1
1
10th year as a Best Pick Call
"We are family owned and operated and committed to carrying on the family tradition of excellence for our customers and employees. We are dedicated to always providing the best in service and satisfaction. The reasons customers used us in 1951 are still true today."

Scott Goulet | President
Company Information
Services Offered
M.E. Flow services, repairs, sells, installs, and offers preventative maintenance plans for furnaces, boilers, heat pumps, air conditioners, ductless mini-splits, and zoning systems. The company specializes in HVAC system replacements.
Services Not Offered
The company does not service gas fireplaces or oil furnaces.
Warranty
The company offers a one-year warranty on all service work and a full ten-year warranty for new HVAC systems that includes parts.
Company History
M.E. Flow started in 1951.
Employee Information
M.E. Flow employs NATE-certified technicians. All employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
M.E. Flow offers whole-home air cleaning and humidity management solutions as well as financing and no-obligation estimates.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
12 Cardinal Park Drive
Leesburg, VA 20175
Hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
Licenses
#2701009873

Compiled Score:

M.E. Flow, Inc. has received 4.8 out of 5 stars based on 333 customer surveys conducted through GuildQuality.
5
269
4
52
3
7
2
4
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/09/2019

No review comments provided

Review by
10/09/2019

“They do a lot for me and always do a great job.”

Review by
10/09/2019

No review comments provided

Review by
10/08/2019

No review comments provided

Review by
10/04/2019

“I think they are great. I am a long-time customer of 20 years and I have never had a problem!”

Review by
10/04/2019

“Everyone has been wonderful.”

Review by
10/04/2019

“They were friendly, kind, considerate and knew what they were doing.”

Review by
10/04/2019

“No I don't recall any names at this point, it was almost 2 years ago.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“They delivered the product and it was neat, its working beautifully and my costs have lowered.”

Review by
09/30/2019

“I would like to recognize the office staff and the technicians were very friendly and helpful.”

Review by
09/30/2019

“I got what I was expecting so they exceeded my expectations.”

Review by
09/30/2019

“I do not know them by name but the technicians are always nice and polite.”

Review by
09/26/2019

“They just met my general expectations of a standard service call.”

Review by
09/26/2019

“I have used M. E. Flow Inc. for years, and their service has always been on time, the product was delivered in perfect form, and I am very pleased with their service.”

Review by
09/25/2019

“I had two issues with the installation. First it was installed off center making it hard to replace the air filter and second, the unit air handler is nosier than the original one. When the unit kicks on we have to adjust our TV volume or our conversations in the house because of the noise it makes.”

Review by
09/25/2019

No review comments provided

Review by
09/24/2019

“The repairman was exceptional.”

Review by
09/24/2019

“M.E. Flow provided me with knowledge and helped me with the surrounding issues.”

Review by
09/23/2019

“The service technician was terrific and should be recognized.”

Review by
09/19/2019

“I liked the salesman who sold me the unit. If I have any issues with the unit, I give them a call and they give me instructions on how to get it working properly. They were wonderful.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I would like to recognize the technician that was here for his exceptional service.”

Review by
09/19/2019

“The tech although I can't remember his name”

Review by
09/19/2019

“I've used M.E. Flow for 25 years and they are always top notch.”

Review by
09/19/2019

“My son had service through the company first and I was impressed with their professionalism and timeliness. That is why I chose to go with M.E. Flow.”

Review by
09/19/2019

“The guy that came out to us was really nice, very informative, and explained what he was doing in terms I could understand.”

Review by
09/19/2019

“M. E. Flow met or exceeded my expectations in regards to their quickness and cleanliness.”

Review by
09/13/2018

“after multiple attempts at repairing our system we were told we needed a new system. Had another company come in and they diagnosed the problem within minutes and replaced the necessary parts, a relay and a cooling fan motor. I have lost faith in this company.”

Review by
09/11/2018

“Dave did a great job and was very professional”

Review by
09/11/2018

“Yes, they were all good but the one I thought was exceptional was the man that worked hard to stop the water from coming into our house after it had been raining a few days.”

Review by
09/10/2018

No review comments provided

Review by
09/09/2018

No review comments provided

Review by
09/09/2018

No review comments provided

Review by
09/06/2018

“Had two visits recently, so not certain which one this is for—both were superb service!”

Review by
09/05/2018

“They do everything for me. I am not sure which visit this is about, but my answers would be the same for all of them.”

Review by
09/05/2018

“My house was 92 degrees and now its 72 degrees, they helped me tremendously.”

Review by
09/05/2018

“I had no problems with them at all.”

Review by
09/05/2018

“All areas met my expectations.”

Review by
09/05/2018

“The two guys who did the work was very good. They were very knowledgeable.”

Review by
09/04/2018

No review comments provided

Review by
09/04/2018

“All their techs have been good, I have two locations that they service and no complaints”

Review by
09/04/2018

“There are a few folks who I deal with each year. Names escape me. The dispatch tech is great. That guy is so nice.”

Review by
09/03/2018

No review comments provided

Review by
09/03/2018

No review comments provided

Review by
09/02/2018

“I have received nothing but great service from ME Flow. I've been using them for about a year and a half now and they are the best HVAC company I've ever used. As a first time homeowner there are so many things that you don't know and the technicians have educated every step of the way.”

Review by
09/02/2018

No review comments provided

Review by
09/02/2018

No review comments provided

Review by
09/02/2018

No review comments provided

Review by
09/02/2018

No review comments provided

Review by
09/02/2018

No review comments provided

Review by
09/02/2018

“The salesperson and installers did a good job. The installers also were very personable and had good senses of humor.”

Review by
09/01/2018

“They met my expectations in every area and exceeded them in professionalism and customer service. They all seem to have a solid knowledge of what was going on.”

Review by
08/31/2018

“I would like to recognize the guy that was just here to check it. He was so nice and always does a good job. He is an older man, I can't remember his name.”

Review by
08/31/2018

“M. E. Flow Inc. met all of my expectations.”

Review by
08/31/2018

“They were very persevering. They kept coming back and working on things until they found the problem.”

Review by
08/31/2018

“They were thorough in explaining every step and making sure we understood each thing.”

Review by
08/30/2018

No review comments provided

Review by
08/30/2018

“They are an excellent company. He could not find a filter and he had one of the guys come to bring one to him. I thought that was really nice because it saved me a trip to the store.”

Review by
08/30/2018

“They meet all of our expectations.”

Review by
08/30/2018

“They exceeded all of my expectations.”

Review by
08/30/2018

“They were timely and it did not take a long time. All in all, it was excellent. They have always been great!”

Review by
08/30/2018

“They exceeded our expectations with heating and air conditioning.”

Review by
08/30/2018

“I've used them in the past for A/C work and I used them again to see what other services they offer.”

Review by
08/30/2018

“I think that he was very professional and willing to do the work on a hot day.”

Review by
08/30/2018

“After experiencing a lot of different contractors, what M.E. Flow did distinctly different made a difference. They had every technician that works there NATE Certified, not just the lead technician but all of them. They also have a strong check and balance process, so there was never one fellow or one fellow plus his understudy, there was always a team of at least three people. They always had someone stop by at least once a day to check the overall quality of the project and everyone was always checking each others work. All of the workers were able to speak up about an issue that was found no matter their rank in the company. It made all the difference in my opinion. If you don't ask these questions on the survey, then you won't get to the root of the opinions from people.”

Review by
08/30/2018

“The quality of service exceeded my expectations.”

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

“Our service technician, David Daniels, always provides us with excellent service.”

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

“The guy who serviced the system was top notch.”

Review by
08/28/2018

“Thank you. When I see your van I feel good and know your staff did a good job.”

Review by
08/19/2018

“every one has been very good”

Review by
08/19/2018

“To date, I am more than satisfied with the quality and professionalism of both company employees.”

Review by
08/16/2018

“They met all my expectations.”

Review by
08/16/2018

“On time & pleasant”

Review by
08/15/2018

“I would recognize all five or six people that did the work for exceptional service. They were all so nice and polite. They did everything in a very professional way.”

Review by
08/15/2018

“I would recognize Dustin Searfos for exceptional service. He was awesome.”

Review by
08/15/2018

“The company overall is really great.”

Review by
08/15/2018

“I was most satisfied with the quality of the workmanship.”

Review by
08/15/2018

“I was most satisfied with them being able to diagnose the problem quickly and also fix it quickly.”

Review by
08/15/2018

“I was most satisfied with the timeliness of the process and installation.”

Review by
08/15/2018

“I was satisfied with all areas. They are very professional. They answered all my questions, even when they may have been stupid, and told us what to do all of the time. They are outstanding.”

Review by
08/15/2018

“They were neat, and they did everything I expected.”

Review by
08/15/2018

“They met my expectations in everything.”

Review by
08/15/2018

“Their plumbing services is not too good. They had to redo things several times. With some of the big systems, they seem to have to come back more frequently.”

Review by
08/14/2018

No review comments provided

Review by
08/13/2018

“All areas were wonderful”

Review by
08/11/2018

No review comments provided

Review by
08/11/2018

“They met my expectations with being on time.”

Review by
08/10/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/07/2018

No review comments provided

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