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FEATURED REVIEWS
“My back up generator had a problem in the past, it was quickly analyzed, and expeditiously handled. Since then, they handle the service every year. They are a great company.”
“John Nugent & Sons have done several plumbing jobs for us and also installed a new furnace. They do excellent work!”
“I called for a plumber and both times, i received professional and courteous help and best of all, Nugent was on time and efficient and fixed the problems the first time !”
“Very happy with John Nugent & Sons and would definitely use them again! We had a clogged sewer line that had started backing up into the basement and they were able to come out the same day and take care of it. Super friendly and explained in detail what the issue was, how they would fix it, and also went over mitigation strategies to prevent this from occurring again. Truly top notch customer service and workmanship!”
“JNS did a great job installing an attic exhaust fan. It gives me peace of mind knowing humidity and heat are being ejected.”
“We have used John Nugent and Sons for decades, including plumbing, HVAC, and electrical.”
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“I have been a Nugent customer for many years. I have been pleased with their service, especially the practice of getting the home ready for the upcoming season. Mr. Chung has been our service rep for a long time and I request him each year that I make our appointment.”
“Overall the work was 4/5, which was based on one experience.”
“They are very Professional, knowledgeable and friendly .”
“My back up generator had a problem in the past, it was quickly analyzed, and expeditiously handled. Since then, they handle the service every year. They are a great company.”
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“John Nugent & Sons has served my needs for several decades. I continue using them because they have never let me down. They are professional and efficient--serious but friendly,”
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“Great plumber!”
“I would certainly recommend Nugent and Sons, and have already done so.”
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“It took repeated visits (and significant costs) to solve a plumbing issue last year bk the technician did not fully listen to me the first time. Additionally, I requested a quote for a new electrical panel which was about twice the price that others quoted and less bandwidth.”
“Their plumber did excellent work, but was expensive.”
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“MAIN AIR CONDITIONING FAILED IN JULY, JOHN NUGENT TECH DIGNOSED THE PROBL AND 5AND INSTALLED THE ORDERED THE PROPER PARTS WE HAD AC WITHIN 3DAYS. VERY SATISFIED”
“Nugent staff is polite and efficient. They did an excellent job.”
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“It has been almost 3 years since installation of our whole house generator. The installation was outstanding. No issues since then with generator not working when needed. However, there were issues related to wi-fi connections with my computer but they were ultimately resolved by one of the electricians. He was patience with us to get the issue resolved. Installation of a whole house generator (22KW) is not cheap. So be prepared to pay up and this includes installation of tank plus cost of propane (400 gallaon tank) which is not installed by electricians. Communications with the staff was excellent.”
“John Nugent & Sons have done several plumbing jobs for us and also installed a new furnace. They do excellent work!”
“I called for a plumber and both times, i received professional and courteous help and best of all, Nugent was on time and efficient and fixed the problems the first time !”
“Their technicis ans have always been prompt in arriving and thorough and tidy in their work.”
“Very happy with John Nugent & Sons and would definitely use them again! We had a clogged sewer line that had started backing up into the basement and they were able to come out the same day and take care of it. Super friendly and explained in detail what the issue was, how they would fix it, and also went over mitigation strategies to prevent this from occurring again. Truly top notch customer service and workmanship!”
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“I am a ‘forever’ customer with John Nugent & Sons and they are the caretakers of my entire HVAC system, hot water heater and various plumbing parts. They are ever professional, provide the ultimate quality in customer service and over the years I have already recommended to my friends.”
“It was an emergency repair. The shower would not shut off late evening. The plumber returned my call quickly but said he lived too far, it would be too expensive to come out and he did not carry the parts for this type of faucet (Hans Grohe). I shut off the water supply to the house for the evening. He came early morning and closed off the water in the shower valve itself. He advised me to take a picture of the part, contact the manufacturer myself and when the part arrived to call Nugent for installation. He said it was too "high end" for Nugent to handle or order the part. I was left on my own to figure out how to do all of it. I don't know what Nugent considers "high end" as the part cost $80. While I was appreciative of emergency call back and having the plumber shut off the specific water valve, there was very little initiative or proactiveness. I used a different plumbing firm to install the part.”
“Excellent !! I highly recommend NUGENT !! The best by far in Northern VA.”
“JNS did a great job installing an attic exhaust fan. It gives me peace of mind knowing humidity and heat are being ejected.”
“A few months ago I had two relatively minor plumbing issues, and another that I'd hoped would be minor but which turned out to be more than I could comfortably afford at the time. Their man took care of the two minor issues quickly and thoroughly, reviewed my options on the other thing, then gave me (at no extra charge) a "quick fix" on that which worked just fine for the time being (though I will have to get it properly fixed at some point - and I know who I'm gonna call to do it!). He was very pleasant to deal with, and very informative - as were the office staff I spoke with on the phone (before and after). I won't hesitate to use John Nugent & Sons again.”
“John Nugent & Sons do quality work.”
“Nugent is definitely the best! Their service and personnel cannot be beat for their expertise, professionalism, and commitment to those who depend on them. We trust them completely. We wouldn't consider using any other company but Nugent for our needs. Thanks Nugent!!!”
“Prompt, professional, get it right the first time and leave the site clean after the work is done.”
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“I called to get service for my Briggs and Stratton home generator. Two guys arrived as scheduled (several days out from when I called), took a quick look and told me, "we really don't service Briggs and Stratton generators. You're going to need to get someone else out to work on that. That sure would have been nice to know when I called and said I need service on my Briggs and Stratton generator!! Also, "we still have to charge you for the service call ... " I ended up renewing my general service contract so will use it for my HVAC standard servicing, but this is not a good look.”
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“Their pricing is competitive with other companies. The technicians seem well trained. I have used other companies that didn't train their people well who then made basic mistakes. Everyone is always very polite. I really like the quality of their work and that they don't try to upsell.”
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“Top flight service from start of process to install completion. Great follow up service also”
“Excellent customer service making appointments as well as professional staff with installation of system”
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“Technician was courteous and was able to fix the problem”
“Always reliable, always helpful, great work ethic.”
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