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FEATURED REVIEWS
“I would like to recognize the technician who came out to my home for his exceptional service. He was absolutely wonderful.”
“I just feel like their responses are quick and I feel like their level of knowledge is great. They are not looking to exploit you for the highest end job and they are always there to provide a good level of service to meet your needs. I trust them and they are very honest and have integrity. The price point I would say is at the midpoint but its worth it because I think the level of service and trust I have with them is wonderful.”
“The areas in which John Nugent & Sons exceeded my expectations was in their excellent workmanship and how they're friendly, knowledgeable, and informative servicemen.”
“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”
“They are responsive. Their work is good. They've done repair work and they've done an entire HVAC system. They always get an A+. Their punctuality, cleanliness and expertise are all excellent. I'd be extremely likely to recommend them.”
“Yes ! They do good work.”
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“Jonathan (Collier?), a plumber, did outstanding work.”
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“I would like to recognize Nick for his exceptional service prior to this last visit. I understand he is no longer with the company.”
“I would like to recognize Joe, he is a great guy.”
“They were responsive, answered all of my questions, provided options, and then followed up on scheduling the work.”
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“Nancy Nugent should be recognized for her exceptional service.”
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“I would like to recognize the gentlemen that came to the house and the ladies in the office for their exceptional service. The whole group was nice.”
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“They are all so good; we use them for everything.”
“I would not use John Nugent & Sons if I did not like them. They did a good job.”
“I would like to recognize Mike for his exceptional service.”
“They exceeded when they came to replace the hot water heater. They were able to come that same day.”
“everyone”
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“When I had my HVAC replaced this year, the workers were really good. They had to take some extra time to get the temperature right in the system and they went above and beyond to get it right.”
“The plumbers who came out were great.”
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“I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage.”
“I don't have the name of the electrician that came to our house but I enjoyed working with him. It was a minor repair that I probably could have done myself if I knew what to do. I appreciated his willingness to show and explain to me the problem.”
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“They meet my expectations and have for several year, so I keep using them.”
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“Anything they've ever done for me has always been great.”
“John Nugent & Sons were good.”
“The girls that answer the phone are absolutely fabulous. They are so nice and so fun. I usually make a little joke with them, and they joke a little back. I just can't tell you enough how happy I am.”
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“They met in all areas.”
“Todd knows the systems really well and he loves my dog. I trust him to keep the dog from running out of the yard! He is very courteous, kind, respectable, and knowledgeable. He's like part of the family!”
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“Customer interaction was great.”
“They kept the furnace, heat pump, and humidifier working fine.”
“I can't remember their names but everyone that came out was great.”
“all my services have met and exceeded my expectations even when they had to replace the entire unit. I was extremely satisfied with the technicians who did the job.”
“Good, fast service”
“Replacement and maintenance of HVAC equipment primarily and plumbing upgrades”
“Wish I knew some names. Your telephone receptionist is outstanding. I can't find names on the bills.”
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“In fact, I have.”
“20+ years of experience with Nugent.”
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“Ray Carroll”
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“Mark Ardizzione and Michael Sewell”
“They always solve my problem immediately when it is needed.”
“I always know that I am going to get great folks who I am comfortable having in my home and around our dogs & cats.”
“They are reliable and prompt.”
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“Everything.”
“Carlo was great”
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“Very professional services and a satisfactory solution to our HVAC needs was installed. We have been very satisfied by their follow up and responsiveness since the installation in 2015.”
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“Always professional, never sells a product or service.”
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“The company is efficient, knowledgeable, and responsive.”
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