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FEATURED REVIEWS
“Great service as always, friendly efficient and very professional.”
“Great customer service, plus the business always delivers on promises”
“Cropp-Metcalfe is the best company for heating and air-conditioning, plumbing, electricians, pest and termite control. I have or had contracts for all 5.”
“CroppMetcalfe does professional work in a courteous manner. Kudos!”
“From the time we realized there was a problem, CM had a tech out to diagnose the issue the same day that I called them. We realized it was a MAJOR issue, and CM had a salesperson out the next day to discuss solutions. We decided on a plan, had to wait a day or two to get materials together, but the CM crew was in house post haste and did a fantastic job of installing a new gas furnace and HVAC in a day. Place might have actually been cleaner when they left. Thank you CM pros!”
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“I am and have been totally satisfied with all the work done by CroppMetcalfe technicians for many years.”
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“Great service as always, friendly efficient and very professional.”
“I feel CroppMetcalfe represents the gold standard in HVAC work”
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“They installed a new gas furnace a year ago, but neglected to install a new control unit, so we still have the 30 year old substandard control unit.”
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“My AC stopped blowing cold air and it was easy to schedule a same day visit with the technician, who replaced a fuse to correct the problem.”
“Cropp-Metcalfe is a reliable company. Have always had a positive experience. I like the fact they went to an annual maintenance schedule. Then, when I make the appointment, they send the right person for the job.”
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“He was very professional and concerned with covid protection.”
“I never recommend contractors to friends, so this is not a knock on CroppMetcalfe.”
“Knowledgeable, respectful and friendly.”
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“Great customer service, plus the business always delivers on promises”
“Cropp-Metcalfe is the best company for heating and air-conditioning, plumbing, electricians, pest and termite control. I have or had contracts for all 5.”
“I have and will continue to recommend CroppMetcalf . I am a 20+ year customer.”
“Without a doubt, the best firm I’ve ever worked with for all types of home repair and maintenance. Extremely responsive. Knowledgeable and reasonably priced. I highly recommend CroppMetcalfe.”
“I would recommend CroppMetcalfe to a friend based on their professionalism and the quality of their work. However, you must be willing to negotiate a reasonable price.”
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“I generally am satisfied with CroppMetcalfe. My latest experience is an exception to an otherwise excellent track record; essentially, they agreed to do something they could not and were not prepared to do.”
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“Helpful, informative, guided us to the "right" solution not the most expensive solution.”
“Croppe Metcalfe was a joy to work with. We have sold our house but will be in a new townhouse in November. I hope to continue the relationship then.”
“CroppMetcalfe does professional work in a courteous manner. Kudos!”
“From the time we realized there was a problem, CM had a tech out to diagnose the issue the same day that I called them. We realized it was a MAJOR issue, and CM had a salesperson out the next day to discuss solutions. We decided on a plan, had to wait a day or two to get materials together, but the CM crew was in house post haste and did a fantastic job of installing a new gas furnace and HVAC in a day. Place might have actually been cleaner when they left. Thank you CM pros!”
“Pls see my additional comments at end of survey for the response to this question.”
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“The person sent to che k out my boiler lies to me regarding whether there was a law requiring him to turn off my heat.”
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“Efficient and professional”
