Climatic Heating & Cooling, Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Climatic Heating & Cooling, Inc. has received 4.9 out of 5 stars based on 257 customer surveys.
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7th year as a Best Pick Call
"Climatic prides itself on being there when our customers need us. Our technicians are always available for same-day service, and our management team considers our customers to be family. We will ensure that you are 100 percent satisfied when you choose Climatic for your heating and air conditioning needs."

Sonny Swann | Vice President
Company Information
Services Offered
Climatic is a full-service residential heating and cooling company specializing in the design, installation, service, and repair of comfort systems, including air conditioners, heat pumps, gas furnaces, and indoor air quality products.
Warranty
The company offers a one-year warranty on repairs and up to a ten-year warranty on labor and parts on new equipment installations.
Company History
Harold Kemp founded Climatic in Loudoun County in 1990. Harold continues to serve as the president. Sonny Swann, Harold's son-in-law, serves as the company's vice president.
Distinctions
Climatic employs a technician certified by North American Technician Excellence (NATE), and the company won the 2012 and 2013 Carrier President's Award.
Licenses
#2705045374
Areas Served
Aldie, Ashburn, Leesburg, Purcellville, Sterling

Compiled Score:

Climatic Heating & Cooling, Inc. has received 4.9 out of 5 stars based on 257 customer surveys.
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Date Collected
Review by
10/09/2017

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10/07/2017

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10/07/2017

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10/07/2017

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Review by
10/02/2017

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Review by
10/02/2017

“I have been very happy with their service. Most importantly, I trust them.”

Review by
10/01/2017

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Review by
09/30/2017

“I have used Climatic for many years for my heat pumps. Have always been pleased with their service and response to emergencies.”

Review by
09/29/2017

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09/29/2017

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09/28/2017

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09/28/2017

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09/28/2017

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09/28/2017

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09/28/2017

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09/28/2017

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Review by
09/28/2017

“We have trusted Climatic to install and maintain our two-zone HVAC system for years. We would not use anyone else and will recommend to them anyone who wants the best, most reliable service in the industry!”

Review by
09/26/2016

“My husband spoke to Sunny, and it's that personable attitude that Climatic Heating and Cooling had that we liked. They came here and explained things to us. I'd give them an A+. I would highly recommend them.”

Review by
09/26/2016

“I have a contract with them. They come twice a year and do maintenance for me. They're off-the-charts phenomenal. I'd give them the highest rating they could possibly get.  ”

Review by
09/26/2016

“Climatic Heating and Cooling replaced my A/C and heating units. They were professional. I'd give the overall experience an A+.”

Review by
09/26/2016

“We had our whole air conditioning replaced, but we had to call them out a lot. I'd give 'em a C+. I think they were punctual.”

Review by
09/26/2016

“I had a new HVAC installed. The service was great, and they had a professional staff. I'd give the overall experience an A.”

Review by
09/26/2016

“They replaced a part on a heat pump. They were nice, courteous, and quick. I'd give my overall experience with them an A.”

Review by
09/26/2016

“They were here on time and they solved the problem. I'd give the overall experience a B. I'd definitely recommend them.”

Review by
09/26/2016

“They installed a new heat pump. They were honest, punctual, and fairly priced. I was very happy with them overall. I'd give my overall experience an A+.”

Review by
09/26/2016

“They put in a heat pump. They were just really friendly, really quick, and really reasonable. I would definitely recommend them. I'd give them an A.”

Review by
09/26/2016

“They replaced three air conditioners. They were very polite, responsive, the cost was good, and they did a first class job. I'd give them an A+.  ”

Review by
09/26/2016

“We installed a new A/C pump. We got a quote from them, they were local, and the guy was really accommodating. I'd give them an A. It was good.”

Review by
09/26/2016

“They installed a heating and air conditioning system. They were responsive, and they had a good price. I'd give the overall experience a B+.”

Review by
09/26/2016

“They replaced one of our systems. Their price was really good, and they replaced it right away. I would give the overall experience an A.”

Review by
09/26/2016

“We purchased a new air conditioning unit from them and they were very professional and helpful. For the experience, I'd give them an A+.”

Review by
09/26/2016

“I think we got a new system. It was a while ago, but it was all good. I'd give the overall experience an A, and I would recommend them.”

Review by
09/26/2016

“They replaced one of our air conditioning units. They were easy to work with, they were on time, and they did a good job. I'd give the overall experience an A+.”

Review by
09/26/2016

“It's positive. Everything is fine.”

Review by
09/26/2016

“I had a positive experience.”

Review by
09/26/2016

“My experience was positive.”

Review by
09/26/2016

“It was excellent work, and they did it without any complaints.”

Review by
09/26/2016

“Climatic Heating and Cooling did excellent work.”

Review by
09/26/2016

“The work is excellent. I would definitely recommend them for their HVAC work.”

Review by
09/26/2016

“They replaced an air conditioning unit for us. Overall, I'd give them an A+.”

Review by
09/26/2016

“They replaced a furnace. They were on time and did a good job, and they had a good price. Overall, they get an A+.”

Review by
09/26/2016

“They installed a new HVAC system. They were very honest, and they were local. I already have recommended them.”

Review by
09/26/2016

“They replaced our air conditioning unit and we're satisfied with the price and the work. I'd give them an A+.”

Review by
09/26/2016

“They just installed an A/C unit for us. They were very good and responsive. I'd give the experience an A+.”

Review by
09/26/2016

“They put in heaters. The manager that came by was very professional, and he gave us a couple of options. They were old units. The manager said we could probably do whatever, but that they had lived beyond their twenty years and that he wasn’t sure what would happen. He gave us options, didn't pressure us, and really made it clear that they needed to be replaced. They always followed up. We had another couple of questions and they always followed up right away. In the middle of June, there was a horrendous hail storm. We called them and they came over and checked it out. They said it'd be a minor repair and it wasn't necessary because there was no damage. The repair people that come speak English, they're coherent, and they work very hard. We're very pleased with the local group. I'd give my overall experience an A+.”

Review by
09/26/2016

“They were really responsive, they got here quickly, and they're pretty high tech. They can pretty much do your estimates on the spot, and you can look at all kinds of details on the system, right out of the gate, as to how it might fit your needs. The crew came on time. I had two units put in this year to replace both of my systems. We were so happy with the first one that we just decided to do the second one, even though it was still running. They were both ten years old anyway, but it was very positive. I'll give them an A because I think they did a really good job. They didn't even step on my flowers in the spring. I had little seedlings coming up. It was amazing.”

Review by
09/26/2016

“They were absolutely wonderful. Our house is one hundred and thirty five years old, and on the national registry. They put in an air conditioning system for us and a heat pump. We wanted to try to keep the integrity of the interior of the building the same without doing the ducting and making it look absolutely horrible—they've done that to several other houses like ours where we live—but Climatic Heating and Cooling put in the system and you can't even tell that it's in the house. You can't even hear it, it's just wonderful. It's all computerized. It's great. I'd give them an A+. Our neighbor just used them.  ”

Review by
09/26/2016

“We've been very pleased with all of their services. We renovated a home at the end of 213. My daughter's renovations began in January of 214 and we had to have a new heat pump installed. They were very thorough in discussing which unit would best service our home. The installation was great and very timely. We also added an addition that required a separate Mitsubishi unit and the same service. We've had maintenance calls, and they've been great at troubleshooting. It's been positive, very positive. I'd give them an A+.”

Review by
09/26/2016

“They put a new HVAC unit in. Actually, they're the only air conditioning people I'll use in this whole area. I've used them repeatedly for different air conditioning needs I've had with other properties. I like the way they run their business. They've got great customer service, and they don't gouge you or overcharge you for silly things. From the girl that answers the phone, to the guy in management, they're just all wonderful people. They're the only people I'll use ever. They get an A+.  ”

Review by
09/26/2016

“We had a great experience. They were wonderful. They put in a brand new system. Everything was the way it was supposed to be, and the technician came and did what he was going to do. We liked the price, and it was just a great experience. It was everything they said it was going to be, and it was very painless, which is not usually the case. I'd give them an A+. I've already recommended them.  ”

Review by
09/26/2016

“They installed a heating and air conditioning system for us. Sunny came out, reviewed what I wanted, talked to me about the options, made a plan, provided a quote, was very competitive, and they delivered exactly what they said they were going to do. It was an on time, quality installation. It was a very professional and painless experience. I'd give them an A. I do recommend them.”

Review by
09/26/2016

“They replaced the heater. They were very nice. The heater caught on fire, and the house could've burnt down, so I wasn't excited with the actual heater. But they did replace it, and they were very fast. I would give the job an A, but the heater an F. For the overall experience a B-. Climatic was good, but the heater was not. Their cleanliness and expertise were very good.”

Review by
09/26/2016

“It was an 18-year-old system, and they just replaced the compressors and the air handler. They just did a thorough job. They came in and did it all in one day. They were very professional. It was good. Overall, the experience was an A. I had to pay $15, for it. I would recommend them, and if I had to replace something again, I would call them.”

Review by
09/26/2016

“They installed a Mitsubishi ductless system with three separate units. They were very good. I had a good experience with them. I would give them an A+. I'm in the construction business so this is what I do. To be honest, there aren't too many trades out there that do a great job. They did a great job, so I was happy with them.”

Review by
09/26/2016

“I use them for my home, and for my business. They do work for the school where I work, maintaining some of our heating and cooling systems, so I know the guys who work for the company. I know the owner and it's just routine maintenance at our house. I'll give everybody an A. I recommend them all of the time.”

Review by
09/26/2016

“Climatic Heating and Cooling put in a new heating and air conditioning unit for me. I liked everything about them: their price, their level of service, their products, their follow up, and their sales person. Pretty much, from beginning to end, it was the best that I'd seen. I'd definitely give them an A+.”

Review by
09/26/2016

“It was an HVAC system that needed to be replaced. They came out and tried a cheaper fix. When that didn't work, they came back out and did a complete replacement. They even credited me for the quick fix so I wouldn’t have to pay twice. That was pretty good. They get an A+ for the experience.”

Review by
09/26/2016

“We have two heating and cooling units in our house. They replaced one of them and did some adjustments for some ductwork in order to give us a more efficient operation. We’ve been using them for about a year now and it’s been terrific. I would give them an A+. I'd recommend them.”

Review by
09/26/2016

“They were one of the best we've had come out. They replaced our outdoor A/C units. They actually did it at home, and I was so happy with them that I also had them do some industrial HVAC units at work. I'd definitely give them an A+.”

Review by
09/26/2016

“Climatic Heating and Cooling was great. I had an issue with my furnace and they came in, finished the diagnosis on the equipment, and were able to replace it quickly and efficiently; and they did a very nice job. I'm very pleased.”

Review by
09/26/2016

“They were putting in a heating element and changing one out. They did a very good job. They ran into some issues, but they modified what they needed to do and did it very quickly, so I was very happy. I guess I'd give them an A+.”

Review by
09/26/2016

“We had them put a new A/C in. They were really good at putting in the system, and they actually checked out my heater. They put the new one in and corrected the problems, so that was really good of them. I'd give them an A+.”

Review by
09/26/2016

“They did a new HVAC system for me. They have great communication, they have good pricing, they do professional installation, and I got what I paid for. Overall, I'd give the experience an A+. I have recommended them already.”

Review by
09/25/2016

“They're awesome. It was off-season for them, in the February time frame, and I had to do a whole A/C unit. They knew what they were doing, they gave me a good price, and they got it done quickly. They were very professional. I'd give them an A for sure.”

Review by
09/25/2016

“They did great work. It was excellent with no complaints.”

Review by
08/04/2015

“Everything was great. They had to repair HVAC or maybe add Freon. I’m really not sure. I’d give them a B.”

Review by
08/04/2015

“Climatic was fine. They came to do the spring maintenance of my HVAC system. I’d give them an A.”

Review by
08/04/2015

“They did a great job. They did a Carrier home HVAC system for us. I’d give them an A.”

Review by
08/04/2015

“I like that they’re trustworthy. They serviced two units for me. I’m a real estate agent, and I have a long-term relationship with them. I’d give them an A.”

Review by
08/04/2015

“The people from Climatic are very easy to work with and very professional. They installed a whole new unit. I found the company through a neighbor. I’d give them an A.”

Review by
08/04/2015

“The gentleman was professional and kind when he did the work. I will be using them for yearly maintenance. I found the company through a referral. I’d give them an A rating.”

Review by
08/04/2015

“Many of my neighbors use Climatic, and that’s how I found out about them. They repaired a broken part. They figured it out and fixed it, and it was working right away. They get an A.”

Review by
08/04/2015

“Everything was fine. The customer service was fine, they answer the phone fine, and they show up when they’re supposed to show up. They just did a regular check of my cooling system. I’d give them an A.”

Review by
08/04/2015

“It has been many months since they came. The only problem I have is that they need to come and look at the unit. It’s making some kind of noise. I haven’t called them yet. They put in a new unit. They need to come and look at the new one. I’d give them a B.”

Review by
08/04/2015

“They were respectful of the house. They put covers over their shoes, and they cleaned up. They also had runners that they put down on the floor so they wouldn’t mess up the house. That was good. They put in a coil and a new compressor. I’d give them an A grade.”

Review by
08/04/2015

“First of all I though the price was good. They installed a new HVAC system. I found the company through an advertising piece in the mail. We interviewed them and we put the project on hold. When the system broke several months later we went back to them because they had made a favorable impression. I’d give them an A.”

Review by
08/04/2015

“The guy was very helpful. He explained everything, and it was nice that he talked to me and didn’t treat me like I didn’t understand. Some wires had come loose inside, so they had to be screwed back in. I used Climatic because I bought the system from them, and it was still under warranty. I’d grade them as an A.”

Review by
08/04/2015

“They are great people to work with. They’re honest. They’re not used car salesmen; they don’t try to oversell you—they sell what you need. They replaced my air conditioning units and fixed some things in the furnace. I’d give their company an A.”

Review by
08/04/2015

“Our system had frozen up, and it needed Freon. They react very, very quickly, and they’re very personable. They don’t lie to you—if something is not wrong, they’ll tell you, and if something is wrong, they’ll definitely tell you either way. They’re very honest people with a lot of integrity. I’d give them an A, absolutely.”

Review by
08/04/2015

“They sent out a guy named Cliff, and Cliff is terrific. He does all my HVAC work here. We were doing the annual startup of our air conditioning system, and I wanted him to put in a couple of new thermostats for me. He did all that real fine. I found the company through one of my neighbors. Climatic gets an A. Cliff’s my guy—he gets an A+.”

Review by
08/04/2015

“I like the quality. They were punctual, and they did it on time. The salesman was knowledgeable about the subject matter. They replaced the HVAC unit. I found the company through advertising and also looking at the different survey websites from back customers that provided information. I’d give them A- because they had to come back and do some follow up work. If they had done everything right the first time they would have gotten A+.”

Review by
08/04/2015

“They came, and it was fine. It was really good. The last time they came was just a service call. Both times were service calls; one time, it was for heating, and the second time, it was for air. I found the company when one of our neighbors had a real serious problem a couple of winters ago and had trouble finding anybody that could diagnose the problem. Some contractor that this guy knew told him about Climatic. We were just talking, and I got the name that way. When we got time, we thought we’d better have ours checked because we’d only owned the place a couple of years and didn’t know if the previous owners had it checked or not. So, I found Climatic and called on them. I think an A would be good for them.”

Review by
08/04/2015

“I liked their quick response, and I liked the professionalism of the person who was assigned to us. It was handled very well, and he didn’t try to upsell me on a whole bunch of stuff. They just fixed what was wrong and left it at that. There were three units that were checked, and I had two service calls within two weeks. One of them was for a bad fan motor, so they replaced that. They did three checkups, but during the checkups, they discovered that one of the capacitors was shot. I found Climatic through my father-in-law—he clued me in to them. We just recently moved houses, and I had put in a new HVAC system. They did a great job at my other house, so I continued using them. They’re an A grade.”

Review by
08/04/2015

“It was 6 months or more ago. I have a heat pump and this heat pump was getting a lot of frost in the winter. They came and said that it seemed that the defrost mechanism wasn’t working so they had to order a piece and replace it. That’s all they did. The way I found the company was because I used to work with a company in the region and they used to come and give me a service. I had a question and I called and left a message for them to call me back and tell me, at least on the phone, what could be the problem. That didn’t work so these people had at least the courtesy to call me back and we had a conversation. That’s why I called them here. I’d give them an A- because there was some delay but it was good. There reason I don’t give them a straight A is because of the cost. I had the feeling it could have been done cheaper. Second, I think there were a few days delay here and there. At the beginning the technician came here and first he said there was no problem and then he said there was a problem so I wasn’t a hundred percent he was sure about what he was doing but eventually what he did solved the problem.”

Review by
08/04/2015

“I had a good experience with them. It is nice and cool in the house. I have no problem. They really worked well with us. We had a budget and we had to stick to it and they worked with us to find us something that was affordable and that we could work with. They were installing. We had a regular thing that was in the house before and it had just basically died. We were without an A/C for the better part of a year-and-a-half, almost 2 years and we were trying to scrape up money. That’s why I say money and budget was very important. Finally, we couldn’t take it anymore and really wanted to get it done and they were really willing to work with us and find us what we needed. I found the company by making calls. We trolled around and were looking in the phonebook and online trying to figure out who to call. It was mostly online because I mean everybody does stuff online. I’d give them an A+.”

Review by
07/14/2014

“They just seemed very honest and straight forward and gave us lots of different options and were quick and the guys were nice when they came out. We replaced a heating and air conditioning unit in our attic. I'll give them an A.”

Review by
07/07/2014

“They've come out quite a number of times and done air conditioning and put in a furnace and everything's been fine. I would recommend them. I'd give them an A.”

Review by
07/03/2014

“They were honest, they were on time, they did a good job, everything was good. They worked on our air conditioner. The quality of work is good. I've been using them for about a year. I would give them an A.”

Review by
07/03/2014

“I had a mixed experience. When they installed the furnace, they left and it was leaking gas. And the air conditioner they put up for the upstairs, the system unit, there's two condensation lines coming off of it. One goes to the sump pump and one is an emergency overflow that goes out to the eaves of the roof. They installed it backwards. They came out and fixed it. There seems to be some issue with not being able to use their advanced dirty filter detection system, so they turned that off — I paid for something I wasn't able to use. Their architect is very good, but he never has come back, partly because we haven't been able to schedule a time for him, but partly because he just never came when they were working. So he should come when we schedule him — he never did. He's just a slick salesman. He never went out of his way to come back. I would give them a B.”

Review by
07/03/2014

“The owner, Sunny, he just worked with us very well and gave us a good price for what we needed. They have great customer service. Everything has held up. I would use them again, in fact, we're going to very soon. The work took a reasonable amount of time, we had a whole new system put in so it took a couple of weeks for us to get on schedule. I would give them an A+.”

Review by
07/01/2014

“They just came and did their maintenance check. I've been with them about a year. I would recommend them. I would grade them an A.”

Review by
07/01/2014

“He fixed the problem. Plumbing work was done. I give them an A+.”

Review by
07/01/2014

“Everything was good and how it was supposed to be. They cleaned up after themselves. They were an A.”

Review by
06/30/2014

“The work was good. It's held up good. I felt good about the technicians. I would recommend them. I give them an A+, I didn't have any problem with them.”

Review by
06/09/2014

“They replaced the air conditioning unit and the heating unit. They absolutely cleaned up after themselves. They were referred to me by a friend. I'd give them an A+.”

Review by
05/19/2014

“We haven’t had any problems. They did work on the A/C. I would use this company again. We chose them over others because of the service. I'd give them an A+.”

Review by
05/16/2014

“Everything with Climatic Heating seemed good to me and we're happy with their work and their price. What I liked about them that made it positive was everything, their pricing, their work, and their workers were really polite. I had one little issue that I wanted them to change. They came right out and fixed that. It wasn't a problem. It was just something that I wanted added. This was not my first time using them. We had them service our old one. They came out to do a replacement of my system. They cleaned up nicely when they were finished with that installation. Everything was done nicely. I would give them an A grade.”

Review by
05/16/2014

“What made my experience with Climatic Heating positive was the quality of the work and the people. They installed a heating and air system for me. Since the work's been completed, everything has held up well. From start to finish, I thought their timeframe was good. The workers that did the work for me were good, also. What made them good was they were on time, they were clear with what they were doing and they cleaned up when they left. I have a service contract with them. I first heard about their service because we had used them for some other small stuff. There is no area of their service that I can think of on which they can improve. I would give them an A+ grade.”

Review by
05/15/2014

“Climatic Heating had good customer service and family oriented kind of people. They put in a new air conditioner here. I don't have a service contract with them. It was my first time using them and they came recommended from a friend. They were straight forward, easy to deal with and the prices were competitive. I would give them an A+ rating.”

Review by
05/15/2014

“It was easy to work with Climatic Heating because of their friendliness and follow up on everything you ask. They installed a new heating and air conditioning system both. They have been running great. I would give them an A- rating.”

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