Absolute Comfort Air Conditioning & Heating, Inc.
4th year as a Best Pick
certified company
Based on 240 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
4th year as a Best Pick Call
"We've served the Houston area for over 30 years, and we take pride in our installations and service. Our technicians are kept up-to-date on current technology, and before each truck leaves, we confirm it has the tools needed to keep your HVAC system running efficiently. That's how we deliver what it says in our name: 'Absolute Comfort.'"

Mark Shelton | President
Company Information
Services Offered
Absolute Comfort services and installs any type of HVAC system or equipment, such as humidity control and air filtration systems. The company performs air balancing, duct installation and repair, A/C energy audits, and carbon monoxide testing.
All repairs come with a one-year parts-and-labor warranty.
Company History
Absolute Comfort was founded in 1983.
The company is an American Standard Customer Care Dealer.
Additional Information
Absolute Comfort's 19-point preventative maintenance checkup is designed to prolong HVAC system life. The company states that its service trucks are fully stocked, enabling technicians to complete most repairs on the spot.
Areas Served
West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown
A selection of 240 homeowner reviews:
“They were the best. The technician knew exactly what he was talking about. It was the best service I have ever had. They were wonderful. I give them an A+, and I would recommend them.”
“Absolute Comfort did a great job. The tech did an awesome job, and he took really good care of me. I would give them an A+.”
“They've come to my house a couple times. They did great. They're very knowledgeable. Most recently, they came out to do a check on my systems. The technician was top-notch. I would give them an A+ overall.”
“The technician was very good. He's been doing my air conditioning for years. My overall experience was an A+.”
“The crew did an A+ job. I was very satisfied, and I would recommend Absolute Comfort.”
“My wife was super happy. I would give them an A+. I absolutely would recommend them. They did a good job.”
“My experience was an A. They're the best. They're good; I like them.”
“I guess I would give them an A+.”
“I would give them an A+ grade.”
“They replaced my condenser. I'll give them an A+, all the way around.”
“It was a very positive experience. I'll give them an A+, overall.”
“They're an A+ company. I've already recommended them to several people.”
“I had an A+ experience with them.”
“They did a good job. I would give them an A+, for the overall experience. It's only been installed for two months, but there are no problems so far.”
“I would give them an A+.”
“I would give them an A+, overall. I've already recommended them, in fact.”
“They had a good technician. I would give them an A+ for the overall experience.”
“They were checking the air conditioning, like a yearly checkup. I didn't really have any issues, so I guess giving them an A would be fine.”
“I had a positive experience with Rick. I'd give him an A. They are very good.”
“I had a positive experience with them, but I'm still waiting for them to come back out. I don't have any complaints, or anything like that. I was good, A overall. They did a good job.”
“It was fine. I guess I would give them a good solid A. They did fine. They did what they were supposed to do. I use them at my office, but my mother also uses them. They have installed a couple of things for me over the years.”
“It was normal. He came by here and he looked at the air conditioners. He replaced one of the condensers or something. They were pretty good. We've been using them ever since we've been living here. I would give them an A for the overall experience. I would recommend them.”
“I would give them an A.”
“They earned an A.”
“They did good. They were good. I guess I would give them an A.”
“I definitely had a positive experience, no doubt about it. My overall experience was an A.”
“They were good. I would give them an A rating.”
“My overall experience was an A. They were great.”
“I've only had one experience with them, so I would give them an A.”
“I would give them an A, for the overall experience.”
“I like the people and the service, and they worked with me to get the price down the best they could. They were prompt in getting here, they had all of their equipment, and they went over some things that they should've charged me for, but they didn't. They were teaching me what I need to watch for. I've used them for the last four years. They've done maintenance, and twice I had a malfunction—once in the air conditioning, and once in the heater. They came out, found the problem, and replaced the items. One of them was a circuit board that was kind of fried. Their customer service is very good—that's why I go to them and not other people. It was a recommendation by my oldest daughter, and she had used them to replace the air conditioning and heater in her house. They did an excellent job, so I thought I'd try them. They knew who my daughter was, so they came out, did the work, and I was very satisfied. I would give them an A.”
“They generally service my furnace and air conditioner. I like the convenience. They show up on time, and they do pretty good work. They do maintenance repairs. Their customer service is very good. They always call and set up the appointment, so they're pretty punctual. I'll give them an excellent.”
“They're always helpful and interested in how the system's working. It's suspect when people say that you need a new system, or you need to fix this and that. A lot of times, they just come in and say everything's running smoothly. They come in and do checks for me, and they don't try to find something to fix. They just check it out once a year, like when the heater's coming on. Their customer service is good, so I'm satisfied. They stay on top of things—they don't forget to call you when they're supposed to or anything like that. They do A work.”
“They took care of the problem, and we were very happy. We were having a problem with the heater cutting off, and one company told us we needed to get a new furnace. They came out and said there was just a wiring problem that they sorted out. They fixed it for a whole lot less than a new furnace. Their customer service was very good. They were prompt, they showed up when they said they were going to show up, and the whole experience was very pleasant. I'd rate them an A.”
“They were here on time, they found the problem, and they had it done within 30 minutes. It was a repair for a system that was not working right. Their customer service was good. They did what I expected—came on out and got it done. They had installed the original system, so they were doing a warranty-type repair.”
“It was fine. He was prompt, on time, and didn't try to sell me things I didn't need. He was just very congenial. They came out for maintenance, just an annual checkup. Their customer service was very good. They were running a special for both of our units. They had done work for us in the past. I'd give them an A. I really liked the technician they sent out.”
“The last time I had somebody out with the air conditioning was Absolute Comfort. They were there on time. As far as I can tell, they did what they were supposed to do. There was trouble with the air, and he just had to change out a tube or little part. They just came out, checked the air conditioning system, and made sure that everything was still running smoothly. Their customer service was good.”
“The technician was knowledgeable, friendly, and was there on time. It was just maintenance. Their customer service was good. They explained everything they were going to do and then did it. I went with them because they'd installed my A/C.”
“The technician was friendly and fixed the problem. He changed the capacitor on the unit because it burned out. Their customer service was fine. I've used them for a while. I bought the unit from them, and the unit is under warranty, so I just used them. They're an A.”
“I had a positive experience. It was great.”
“They're very good. They checked my units to make them work well, and I haven't had any problems since they were here a year ago. They put some Freon in and cleaned things up. Their customer service is fine and they're very persistent with follow-up.”
“They came out timely, they did their work, and then they sent another person to do quality control afterward to make sure it was done right. They replaced my air conditioning condenser coil. I didn't really have to deal with customer service, and the workers were good. I was referred by a friend. They'd get an A.”
“For the most part, it was pretty much almost as good as it could be.”
“They're really good, so I had a positive experience. They were knowledgeable, knew what they were talking about, and fixed the problem on the spot. They gave us an alternative, cheaper solution to fix it. Our central air conditioning unit had been whistling for some time. He went up there and found out that it was because the filters needed to be changed. There was a slow leak in a pipe, but the pipe was OK once we changed the filters. I really only spoke with one guy, who was good. My wife made an appointment, they came on time, and that was it. They deserve an A.”
“They called before they came just to verify the appointment time, and they followed up. I think they've done a good job with the maintenance we've had them do. Their customer service is very good. The follow-up was good because we've dealt with other companies that won't follow up, or they change the time but don't tell you and show up unannounced. They've pretty much done what they've said they're going to do. The guy that came out, a pretty young kid, may have been in over his head. He was telling us we needed a new system, and I was curious what it would cost, so he said he would follow up and send me a quote. I never got one, which is OK because our system is going to be fine for another year. I'd give them an A-.”
“Absolute Comfort was cordial, kind, and on time. Everything about them was good. They did some air conditioning maintenance and also an installation. I called three different companies; Absolute Comfort responded very quickly, and I liked the people that I dealt with. I would rate them as an A.”
“We were happy with Absolute Comfort. We were thinking of changing out our entire heating system, and they pointed out that we had a more efficient, bigger unit that was perfectly capable of being repaired. The customer service was very good. They were here when they said they would be, they were prompt and efficient, and they didn't cause any damage to my bushes.”
“They're professional and very prompt. They installed a new A/C unit. Their customer service is excellent because they listen to the customer, and they pay attention to customer needs.”
“Absolute Comfort put the air conditioner in the house. I'm happy with the air conditioning and with them. I've never had to call them back—I only have them over once a year for inspection. I felt comfortable with what they did. They did the best they could do, so I'd give them an A for excellent work.”
“I wasn't home, but Absolute Comfort came in and took care of the problem we had. I had a neighbor that used them and said they were good, so I gave them a call. I'd give them an A+.”