“I would like to recognize Rick and my last technician for their exceptional service.”

“The fact that they were here on time and got the job done pretty quickly exceeded my expectations. The place was clean, and they walked me through the process. They recommended that my air conditioning vent going into a storage area was a waste of air, so we shut it off. They left the place looking just as it did before they arrived. Overall, I was pleased.”

“customer said contractor went above and beyond to explain everything he was doing”

“In honesty and telling me my options.”

“They met our expectations with being on time.”

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“I would like to recognize Rick and Jeremy for their exceptional service. Both guys that I've had out here have been great!”

“They met my expectations with diagnosing and solving the problem.”

“I feel they met my expectations with their communication.”

“Everyone was good.”

“They had to come out 4 times after installation to get it working. That was a little frustrating.”

“They seemed to know what they were doing, they went about their business, and they showed up on time.”

“I have been with them for years, but it's the way they treated me. They took a lot of money from me and didn't even fix what they needed to fix. They said what they did would fix the problem but it didn't so they said I needed have something else fixed. They didn't answer my questions or call me back. I asked for the manager and everybody. I would never refer them to anyone.”

“I would like to recognize the last guy who came out. He was extremely knowledgeable.”

“They met expectations in all areas.”

“They gave us a good quote and listened to us. They showed us options for what we wanted. The time schedule we agreed on, and we chose what we wanted. They did what they said they would do. Their service was good.”

“They exceeded my expectations with their customer service.”

“When they are replacing small parts, they reduce the price.”

“The installation crew did a good job.”

“It was a positive experience.”

“It was positive.”

“It was positive.”

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“We've been with them for many years. They've been very reliable. I'd say an A. Punctuality was great, otherwise we wouldn't have used them for all these years. We always recommend them.”

“I liked that they had great communication and customer service. They had to change a part out of our air conditioner. I would grade the overall experience with an A.”

“They were great. I liked that they were on time, did what they needed to do, they were friendly and efficient. I would grade the overall experience with an A+.”

“They said everything was fine. I had them come out and make sure it was tuned up right and tell me what I need to do and went from there. I'd give them an A+.”

“They were really good. The guy that came seemed really knowledgeable and was able to fix the issue pretty quickly. I'd give them an A+ overall.”

“I liked that they fixed what we needed to have done, so it all worked out good. I would grade the overall experience with an A+.”

“They just seemed to do good work and they showed up on time and reliable. I would grade the overall experience with an A.”

“Everything was fine. The workman came in and did some work—it was OK and everything is alright. I'd give them an A.”

“The guy seemed knowledgeable about it, and didn't press me to purchase anything. I'd give them an A overall.”

“The technician was very knowledgeable and answered all my questions. I guess I'd give them an A overall.”

“They're prompt and seem to know what they're doing. I'd say they were an A.”

“We've been using them for several years. I'd give them an A overall.”

“They responded quickly. I'd give them an A+.”

“They did great. I'd give them an A overall.”

“They had great service. I'd grade them A+.”

“They were great. We're very pleased with them.”

“Everything was fine. I'd give them an A.”

“I've use them, I've bought a lot of equipment from them, and I needed them to come out right in the midst of all that flooding and I never could get through. I don't know if they were underwater. So, I had to go with one of their competitors and it turned out it was just a fuse. So, they never came out and they never called me back—I'm not mad at them, I'll use them again. But I think they're located around that Clay Road, Pine Forest area and that area was hit pretty hard so I can't get mad at them for that. In the future I'm going to have my furnace replace. I think that's the only piece of original equipment in my house. I had Absolute Comfort come out and put in all new compressor and lines about 4 years ago—I'll give them first shot at it. I would give them an A+. The only problem I had with them was when they wouldn't call me back but again, I think they were underwater and it's not fair for me to hold that against them. I do recommend them.”

“The gentleman was very professional. I'd give them an A+ overall. He was very honest with me. I remember very well, I think I got them out of Best Pick Reports. I've gone through that book before, looking for stuff. He was very professional and I was very satisfied with the service. If I need it again, that is who I would call. I would recommend them, without a doubt.”

“They just gave us options on how to improve our A/C system. The contractor that originally installed it, looks like he made some shortcuts. These guys made some good suggestions, it's just that we told them we'd look at it down the road but they gave us options. A+, I would say. They do a good job of following up and making sure they're there on time.”

“I've been using Absolute Comfort ever since my first house, way back in 2000. One in particular was a service tech that kind of caught my eye and he put in an unit for me back in 2001 or 2002, and then on another house. He just gives good service. He's one that I can trust. I would grade the overall experience with an A.”

“They were very good. Something happened where when they left, the air conditioner on one side didn't work, and he came back at no charge to check and see what the problem was and fix whatever the problem was. It was a loose wire or something. He was very professional and did a phenomenal job, truly—A+.”

“The guy drove the whole way out, I forget where he came from but he drove like 45 minutes to come take care of it. This was an after-hour emergency call. I'd give them an A. I've been using them for 16 years.”

“Positive about the gentleman that came—very knowledgeable and friendly. We have had several problems with this new unit, so we've had to call him back several times, but the person, himself, was excellent. I would grade the overall experience with a B. The product is what I'm beginning to question. It's a new unit. You shouldn't have that many service calls on a new unit.”

“They just fixed one thing for me. They came, fixed it, then left. It was fine. He didn't complain or anything. I'd give them a B. I guess I'd recommend them.”

“They did a good job. I liked that they did a good job. They did what they were supposed to do. They did maintenance on my air conditioning and heating. I'd give them a B+. It wasn't perfect.”

“They had a good technician. I would give them an A+ for the overall experience.”

“The convenience and timeliness made it a good experience. I would give them a B.”

“My wife was super happy. I would give them an A+. I absolutely would recommend them. They did a good job.”

“I definitely had a positive experience, no doubt about it. My overall experience was an A.”

“I would give them an A+, overall. I've already recommended them, in fact.”

“They’re an A+ company. I've already recommended them to several people.”

“The crew did an A+ job. I was very satisfied. I would recommend them. ”

“They replaced my condenser. I'll give them an A+, all the way around.”

“My experience was an A. They're the best. They’re good; I like them.”

“I've only had one experience with them, so I would give them an A.”

“It was a very positive experience. I'll give them an A+, overall.”

“They did good. They were good. I guess I would give them an A.”

“I had an A+ experience with them.”

“They were good. I would give them an A rating.”

“I would give them an A, for the overall experience.”

“I had a positive experience with Rick. I'd give him an A. They are very good.”

“My overall experience was an A. They were great.”

“I had a positive experience with them, but I'm still waiting for them to come back out. I don't have any complaints, or anything like that. I was good, A overall. They did a good job.”

“The technician was very good. He's been doing my air conditioning for years. My overall experience was an A+.  ”

“They did a good job. I would give them an A+, for the overall experience. It's only been installed for two months, but there are no problems so far.”

“I would give them an A+ grade.”

“I would give them an A.”

“I would give them an A.”

“It was fine. I guess I would give them a good solid A. They did fine. They did what they were supposed to do. I use them at my office, but my mother also uses them. They have installed a couple of things for me over the years.”

“It was normal. He came by here and he looked at the air conditioners. He replaced one of the condensers or something. They were pretty good. We've been using them ever since we've been living here. I would give them an A for the overall experience. I would recommend them.”

“They did a great job. I can't remember the name of the guy who came in, but he did an awesome job. He took really good care of me. He told me what I needed, got it done, and fixed it. It was a good price. I would give them an A+ across the board. They came on time too. ”

“They were the best. He knew exactly what he was talking about. He knew exactly what someone had done wrong before. It was the best service I have ever had. They didn't try to sell me something I didn't need. They were wonderful. I give them an A+ across the board. I would recommend them to anybody who needed somebody. ”

“Overall, it was a positive experience. It's been awhile. They did great. It's probably been three months. I would say an A+, overall. They were very knowledgeable. They've come out to my house a couple of times. This was their most recent visit. They came out to do a check on my systems. The guy that they sent to do the checks was top notch. ”

“They came out and did some preventative maintenance on the A/C. There were no problems at all with them. I would give them a B+. Their customer service was excellent, they were on time, and they didn't make a mess.”

“My overall experience was a B+.”

“They deserve probably like a B+.”

“It was probably an annual tune up of the systems, if I had to guess. It was a B+ experience, overall. My wife was there, I probably wasn't. I don't recall there being any issues.”

“I was a good experience, a B experience overall.”

“It was a very positive experience, a B+ overall.”

“They tried their best. Originally, I was very happy and satisfied with them. They installed a new unit in my house about four years ago. I bought an extended ten-year warranty on the unit. Sometime in the process, I changed the thermostat. The original one went bad. Last winter the heater went out, so I called them back out. One of their technicians spent quite a long time trying to identify the problem and to the best of his knowledge he tracked down the supposed problem. He sent out for the parts, came back a few days later, and replaced them. It turned out to not be the issue. He did some more investigating and said that he believed the blower motor was bad. He said that because the thermostat was changed out and he believed that it was replaced improperly, which it had always worked fine beforehand, that his boss told him to not honor the warranty. I paid him for his service and told him that I would find somebody else, because I still had a broken unit. I called several other places and it turned out that they installed a very complicated unit. I had a very hard time finding someone to work on it. Each one of the companies that came out afterwards said that me changing out the thermostat should have had no bearing on the warranty or anything else that should have gone wrong with it. So that, there, was a false statement. That is the main reason I'm upset with them. They, more or less, didn't know what was wrong with it, but wanted to blame me for changing out the thermostat. I eventually found a technician who could fix it. The blower motor was bad. But, he managed to get it fixed under warranty, directly from the manufacturer. So everything Comfort told me was basically a lie. I had good experiences every time before that, but I don't like getting lied to. So I have to give them a negative rating. I'll give them a C, but it ended with them basically lying to me. The initial installation was great.”

“I guess I would give them an A+.”

“They were checking the air conditioning, like a yearly checkup. I didn't really have any issues, so I guess giving them an A would be fine.”

“I would give them an A+ grade.”

“I would give them a B, overall.”

“They're professional, and they're very prompt. They installed a new A/C. Their customer service is excellent because they listen to the customer, and they pay attention to customer needs. I was referred to them.”

“I had a positive experience. It was great.”

“For the most part, it was pretty much almost as good as it could be.”

“I like the people and the service, and they worked with me to get the price down the best they could. They were prompt in getting here, they had all of their equipment, and they went over some things that they should've charged me for, but they didn't. They were teaching me what I need to watch for. I've used them for the last four years. They've done maintenance, and twice I had a malfunction—once in the air conditioning, and once in the heater. They came out, found the problem, and replaced the items. One of them was a circuit board that was kind of fried. Their customer service is very good—that's why I go to them and not other people. It was a recommendation by my oldest daughter, and she had used them to replace the air conditioning and heater in her house. They did an excellent job, so I thought I'd try them. They knew who my daughter was, so they came out, did the work, and I was very satisfied. I would give them an A.”

“They called before they came just to verify the appointment time, and they followed up. I think they've done a good job with the maintenance we’ve had them do. Their customer service is very good. The follow-up was good because we’ve dealt with other companies that won't follow up, or they change the time but don't tell you and show up unannounced. They've pretty much done what they've said they're going to do. The guy that came out, a pretty young kid, may have been in over his head. He was telling us we needed a new system, and I was curious what it would cost, so he said he would follow up and send me a quote. I never got one, which is OK because our system is going to be fine for another year. I'd give them an A-.”

“We were happy with it. They made the options for what we needed seem clear and probably saved us some money in the meantime. We ended up with a good product. We were thinking of changing out our entire heating system, and they pointed out that we had a more efficient, bigger unit that was perfectly capable of being repaired, so we didn't need a new system. The customer service was very good. They were here when they said they would be, and they were prompt and efficient. They didn't cause any damage to my bushes around the condenser outside. I think a neighbor had used them before and recommended them.”

“They're really good, so I had a positive experience. They were knowledgeable, knew what they were talking about, and fixed the problem on the spot. They gave us an alternative, cheaper solution to fix it. Our central air conditioning unit had been whistling for some time. He went up there and found out that it was because the filters needed to be changed. There was a slow leak in a pipe, but the pipe was OK once we changed the filters. I really only spoke with one guy, who was good. My wife made an appointment, they came on time, and that was it. They deserve an A.”

“They're always helpful and interested in how the system's working. It’s suspect when people say that you need a new system, or you need to fix this and that. A lot of times, they just come in and say everything's running smoothly. They come in and do checks for me, and they don't try to find something to fix. They just check it out once a year, like when the heater's coming on. Their customer service is good, so I'm satisfied. They stay on top of things—they don't forget to call you when they're supposed to or anything like that. They do A work.”

“The technicians were very straightforward. They were honest, the work that they quoted us on was exactly what they did, and they didn't try to go any higher than that. It was an excellent value. We got a lot of quotes, and the price that they offered us was the best of all. They also offered the most flexibility. We wanted a certain system, and they worked with us to get us that system. They replaced one of the coils on our air conditioning. Their customer service was just fine. I would give them an A.”

“The last time I had somebody out with the air conditioning was Absolute Comfort. They were there on time. As far as I can tell, they did what they were supposed to do. There was trouble with the air, and he just had to change out a tube or little part. They just came out, checked the air conditioning system, and made sure that everything was still running smoothly. Their customer service was good.”