Absolute Comfort Air Conditioning & Heating, Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Absolute Comfort Air Conditioning & Heating, Inc. has received 4.7 out of 5 stars based on 150 customer surveys.
5
114
4
29
3
3
2
2
1
2
6th year as a Best Pick Call
"We've served the Houston area for over 35 years, and we take pride in our installations and service. Our technicians are kept up-to-date on current technology, and before each truck leaves, we confirm it has the tools needed to keep your HVAC system running efficiently. That's how we deliver what it says in our name: 'Absolute Comfort.'"

Cielo Shelton | President
Company Information
Services Offered
Absolute Comfort services and installs any type of HVAC system or equipment, such as humidity control and air filtration systems. The company performs air balancing, duct installation and repair, A/C energy audits, and carbon monoxide testing.
Warranty
All repairs come with a one-year parts-and-labor warranty.
Company History
Absolute Comfort was founded in 1983.
Distinctions
The company is an American Standard Customer Care Dealer.
Additional Information
Absolute Comfort's 19-point preventative maintenance checkup is designed to prolong HVAC system life. The company states that its service trucks are fully stocked, enabling technicians to complete most repairs on the spot.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
16840 Clay Road
Houston, TX 77084
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLA00001038C

Compiled Score:

Absolute Comfort Air Conditioning & Heating, Inc. has received 4.7 out of 5 stars based on 150 customer surveys.
5
114
4
29
3
3
2
2
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/19/2019

“I would like to recognize Eric for exceptional service.”

Review by
09/18/2019

“They exceeded all of my expectations.”

Review by
09/18/2019

“I was most satisfied with their friendliness.”

Review by
08/27/2019

“They did a great job.”

Review by
08/27/2019

“Dan is great.”

Review by
08/27/2019

“I would recognize Rick for his exceptional service.”

Review by
08/27/2019

No review comments provided

Review by
08/26/2019

“I think that their problem diagnosis was fantastic.”

Review by
08/07/2019

“They were very professional. They do excellent work, but you have to pay for that excellence.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“They are a down to earth company that does not talk above your head and they explain everything perfectly.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“I do not want to recognize any at Absolute Comfort A/C & Heating.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I would like to recognize Rick and the office personnel for their exceptional service with Absolute Comfort A/C & Heating.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I would like to recognize everyone at the company for their exceptional service.”

Review by
07/09/2019

“Dan the repairman is very knowledgeable, a great communicator who shows up when he says and is honest about the work that needs to be done.”

Review by
07/09/2019

“Eric did a great job. He communicated very well and was very professional. Everything worked out well with him.”

Review by
07/09/2019

“They always do great work.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“The technician that came out did a good job.”

Review by
07/09/2019

“I was most satisfied with their professionalism.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“Chad is very knowledgeable, upbeat, and positive, and he kept me well-informed. Christian was definitely a hard-working gentleman and was focused on getting the job done as soon as possible.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

No review comments provided

Review by
09/26/2018

“I would like to recognize Rick and my last technician for their exceptional service.”

Review by
09/25/2018

“The fact that they were here on time and got the job done pretty quickly exceeded my expectations. The place was clean, and they walked me through the process. They recommended that my air conditioning vent going into a storage area was a waste of air, so we shut it off. They left the place looking just as it did before they arrived. Overall, I was pleased.”

Review by
09/25/2018

“customer said contractor went above and beyond to explain everything he was doing”

Review by
09/25/2018

“In honesty and telling me my options.”

Review by
09/25/2018

“They met our expectations with being on time.”

Review by
09/25/2018

No review comments provided

Review by
09/08/2018

“I would like to recognize Rick and Jeremy for their exceptional service. Both guys that I've had out here have been great!”

Review by
09/07/2018

“They met my expectations with diagnosing and solving the problem.”

Review by
09/04/2018

“I feel they met my expectations with their communication.”

Review by
09/01/2018

“Everyone was good.”

Review by
08/28/2018

“They had to come out 4 times after installation to get it working. That was a little frustrating.”

Review by
08/18/2018

“They seemed to know what they were doing, they went about their business, and they showed up on time.”

Review by
08/18/2018

“I have been with them for years, but it's the way they treated me. They took a lot of money from me and didn't even fix what they needed to fix. They said what they did would fix the problem but it didn't so they said I needed have something else fixed. They didn't answer my questions or call me back. I asked for the manager and everybody. I would never refer them to anyone.”

Review by
08/17/2018

“I would like to recognize the last guy who came out. He was extremely knowledgeable.”

Review by
08/16/2018

“They met expectations in all areas.”

Review by
08/16/2018

“They gave us a good quote and listened to us. They showed us options for what we wanted. The time schedule we agreed on, and we chose what we wanted. They did what they said they would do. Their service was good.”

Review by
08/16/2018

“They exceeded my expectations with their customer service.”

Review by
08/16/2018

“When they are replacing small parts, they reduce the price.”

Review by
08/16/2018

“The installation crew did a good job.”

Review by
09/30/2017

“It was a positive experience.”

Review by
09/30/2017

“It was positive.”

Review by
09/30/2017

“It was positive.”

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

“We've been with them for many years. They've been very reliable. I'd say an A. Punctuality was great, otherwise we wouldn't have used them for all these years. We always recommend them.”

Review by
09/30/2017

“I liked that they had great communication and customer service. They had to change a part out of our air conditioner. I would grade the overall experience with an A.”

Review by
09/30/2017

“They were great. I liked that they were on time, did what they needed to do, they were friendly and efficient. I would grade the overall experience with an A+.”

Review by
09/30/2017

“They said everything was fine. I had them come out and make sure it was tuned up right and tell me what I need to do and went from there. I'd give them an A+.”

Review by
09/30/2017

“They were really good. The guy that came seemed really knowledgeable and was able to fix the issue pretty quickly. I'd give them an A+ overall.”

Review by
09/30/2017

“I liked that they fixed what we needed to have done, so it all worked out good. I would grade the overall experience with an A+.”

Review by
09/30/2017

“They just seemed to do good work and they showed up on time and reliable. I would grade the overall experience with an A.”

Review by
09/30/2017

“Everything was fine. The workman came in and did some work—it was OK and everything is alright. I'd give them an A.”

Review by
09/30/2017

“The guy seemed knowledgeable about it, and didn't press me to purchase anything. I'd give them an A overall.”

Review by
09/30/2017

“The technician was very knowledgeable and answered all my questions. I guess I'd give them an A overall.”

Review by
09/30/2017

“They're prompt and seem to know what they're doing. I'd say they were an A.”

Review by
09/30/2017

“We've been using them for several years. I'd give them an A overall.”

Review by
09/30/2017

“They responded quickly. I'd give them an A+.”

Review by
09/30/2017

“They did great. I'd give them an A overall.”

Review by
09/30/2017

“They had great service. I'd grade them A+.”

Review by
09/30/2017

“They were great. We're very pleased with them.”

Review by
09/30/2017

“Everything was fine. I'd give them an A.”

Review by
09/30/2017

“I've use them, I've bought a lot of equipment from them, and I needed them to come out right in the midst of all that flooding and I never could get through. I don't know if they were underwater. So, I had to go with one of their competitors and it turned out it was just a fuse. So, they never came out and they never called me back—I'm not mad at them, I'll use them again. But I think they're located around that Clay Road, Pine Forest area and that area was hit pretty hard so I can't get mad at them for that. In the future I'm going to have my furnace replace. I think that's the only piece of original equipment in my house. I had Absolute Comfort come out and put in all new compressor and lines about 4 years ago—I'll give them first shot at it. I would give them an A+. The only problem I had with them was when they wouldn't call me back but again, I think they were underwater and it's not fair for me to hold that against them. I do recommend them.”

Review by
09/30/2017

“The gentleman was very professional. I'd give them an A+ overall. He was very honest with me. I remember very well, I think I got them out of Best Pick Reports. I've gone through that book before, looking for stuff. He was very professional and I was very satisfied with the service. If I need it again, that is who I would call. I would recommend them, without a doubt.”

Review by
09/30/2017

“They just gave us options on how to improve our A/C system. The contractor that originally installed it, looks like he made some shortcuts. These guys made some good suggestions, it's just that we told them we'd look at it down the road but they gave us options. A+, I would say. They do a good job of following up and making sure they're there on time.”

Review by
09/30/2017

“I've been using Absolute Comfort ever since my first house, way back in 2000. One in particular was a service tech that kind of caught my eye and he put in an unit for me back in 2001 or 2002, and then on another house. He just gives good service. He's one that I can trust. I would grade the overall experience with an A.”

Review by
09/30/2017

“They were very good. Something happened where when they left, the air conditioner on one side didn't work, and he came back at no charge to check and see what the problem was and fix whatever the problem was. It was a loose wire or something. He was very professional and did a phenomenal job, truly—A+.”

Review by
09/30/2017

“The guy drove the whole way out, I forget where he came from but he drove like 45 minutes to come take care of it. This was an after-hour emergency call. I'd give them an A. I've been using them for 16 years.”

Review by
09/30/2017

“Positive about the gentleman that came—very knowledgeable and friendly. We have had several problems with this new unit, so we've had to call him back several times, but the person, himself, was excellent. I would grade the overall experience with a B. The product is what I'm beginning to question. It's a new unit. You shouldn't have that many service calls on a new unit.”

Review by
09/30/2017

“They just fixed one thing for me. They came, fixed it, then left. It was fine. He didn't complain or anything. I'd give them a B. I guess I'd recommend them.”

Review by
09/30/2017

“They did a good job. I liked that they did a good job. They did what they were supposed to do. They did maintenance on my air conditioning and heating. I'd give them a B+. It wasn't perfect.”

Review by
07/08/2016

“They had a good technician. I would give them an A+ for the overall experience.”

Review by
07/08/2016

“The convenience and timeliness made it a good experience. I would give them a B.”

Review by
06/30/2016

“My wife was super happy. I would give them an A+. I absolutely would recommend them. They did a good job.”

Review by
06/30/2016

“I definitely had a positive experience, no doubt about it. My overall experience was an A.”

Review by
06/30/2016

“I would give them an A+, overall. I've already recommended them, in fact.”

Review by
06/30/2016

“They’re an A+ company. I've already recommended them to several people.”

Review by
06/30/2016

“The crew did an A+ job. I was very satisfied. I would recommend them. ”

Review by
06/30/2016

“They replaced my condenser. I'll give them an A+, all the way around.”

Review by
06/30/2016

“My experience was an A. They're the best. They’re good; I like them.”

Review by
06/30/2016

“I've only had one experience with them, so I would give them an A.”

Review by
06/30/2016

“It was a very positive experience. I'll give them an A+, overall.”

Review by
06/30/2016

“They did good. They were good. I guess I would give them an A.”

Review by
06/30/2016

“I had an A+ experience with them.”

Review by
06/30/2016

“They were good. I would give them an A rating.”

Review by
06/30/2016

“I would give them an A, for the overall experience.”

Review by
06/30/2016

“I had a positive experience with Rick. I'd give him an A. They are very good.”

Review by
06/30/2016

“My overall experience was an A. They were great.”

Review by
06/30/2016

“I had a positive experience with them, but I'm still waiting for them to come back out. I don't have any complaints, or anything like that. I was good, A overall. They did a good job.”

Review by
06/30/2016

“The technician was very good. He's been doing my air conditioning for years. My overall experience was an A+.  ”

Review by
06/30/2016

“They did a good job. I would give them an A+, for the overall experience. It's only been installed for two months, but there are no problems so far.”

Review by
06/30/2016

“I would give them an A+ grade.”

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