Abacus Plumbing, Air Conditioning & Electrical
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 163 customer surveys.
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6th year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus offers maintenance, repair, and installation of most HVAC brands. Abacus also provides indoor air quality solutions, ductwork cleaning and replacement, attic insulation, climate zoning, radiant barriers, and Wi-Fi thermostats with an emphasis on improving system efficiency. Abacus offers a biannual HVAC service plan called BAM!
Warranty
Abacus offers up to a ten-year parts-and-labor warranty on all full system installations.
Company History
Abacus was founded in 2003.
Distinctions
The company was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
TACLB00082488E
Areas Served
Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Cypress, Energy Corridor, Katy, The Villages, Bellaire, Houston

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.6 out of 5 stars based on 163 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
06/21/2017

“They were great. The men that came in were very professional, and they told me exactly what they were going to do, what door they were coming in, and when they were coming back. I mean, they told me everything I needed to know. I wasn't leery about any of them. They were professional. They knew what they were doing. They're great. I used them for my air conditioning, and they've done plumbing for me. I would rate the overall experience with an A+. When I was having air conditioning done, we had scheduled two or three appointments, and they would call and would tell me why they weren't going to be here because older people were having troubles with their air conditioners, and they felt like they needed to do older people first. I said no problem, that's just exactly what we need. I would highly recommend them to a friend.”

Review by
06/21/2017

“They did the job right. They did the plumbing on our kitchen sink, and they went into the attic and fixed the thing that puts the water through for the air conditioner. I was putting in a new sink, and they put the faucets in for me. I would grade the overall experience with a B. They could improve their services because they could have a lower price. That would be my only complaint. I would not recommend them to a friend because they are too expensive.”

Review by
06/21/2017

“I liked that they were friendly, on time. Alright. They've done A/C replacement and plumbing inspection.”

Review by
06/14/2017

“They show up when they say they will, and they always let us know when they're on the way. And they're extremely reliable. They've done several jobs here. I don't remember what the most recent was. I've had them for plumbing and HVAC. I'd rate them as an A overall.”

Review by
06/14/2017

“I liked the quality of their repairs, and the knowledge of their technicians and their promptness and scheduling. They have done routine heating and air conditioning work. I would grade the overall experience with an A. I would highly recommend Abacus.”

Review by
06/14/2017

“I like their personality and their professionalism when they come in my house. They installed two different water heaters, installed a sink, and repaired a gas leak in my fireplace. Abacus earned an A+. I would highly recommend them.”

Review by
06/14/2017

“No complaints so far. They did plumbing work So everything went great. The work was A+. Everything was good, excellent. I would recommend them, and have recommended them. My brother is a regular customer with them.”

Review by
06/14/2017

“They were efficient. They were on time and the price was right. I have no complaints. They installed a new hot water heater up in the attic. I would give the experience an A+. I would highly recommend them.”

Review by
06/14/2017

“They were informative and very nice. They checked the water heater. I was selling my home, making sure everything is in working order. Abacus gets an A+. I would highly recommend them.”

Review by
06/14/2017

“Nothing stood out. They did the air conditioning. I'd give them a C overall. I didn't see something that would make me go back to them again. But I didn't see any problems.”

Review by
06/14/2017

“They were nice. They did some work on the hot water heater. I'd give them an A+. The guy did the work. He was timely, he was efficient, he was kind, nice guy, respectful.”

Review by
06/14/2017

“They were just pretty efficient and knowledgeable. They worked on the hot water heater. I would give the overall experience an A. I would highly recommend Abacus.”

Review by
06/14/2017

“They are there when they say, and they do what they say they're going to do. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/14/2017

“Abacus did a good job. They worked on my A/C unit. They were A+. No complaints overall about the work they did. I would highly recommend them.”

Review by
06/14/2017

“They were on time, very professional and did an excellent job. They worked on my A/C. They earned an A+. I would highly recommend them.”

Review by
06/14/2017

“They showed up on time, did a pretty good job. Fair price. Friendly technicians. They did the A/C and plumbing for me. I'd give them an A+ overall.”

Review by
06/14/2017

“He was very efficient. He came and did what he had to do. I'd give them an A overall. I think they're kind of pricey.”

Review by
06/13/2017

“As far as the quality of the work and all that, it was fine. It was more expensive than I thought. I'd give them a B+ overall.”

Review by
06/13/2017

“I liked that they seemed to be thorough. They did the A/C yearly maintenance. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/13/2017

“I would say Abacus went above and beyond expectations to complete the work. They did a whole A/C replacement, including duct work. I think I'll give them an A+ overall.”

Review by
06/13/2017

“They diagnosed the problem correctly and fixed it. That's what I liked. We've used them for an HVAC unit and plumbing issue. I'd give them an A grade. I would recommend them.”

Review by
06/13/2017

“They always answer their phones. They always get you on their schedule and their people show up on time. They did A/C and plumbing work. I'd give my overall experience an A.”

Review by
06/13/2017

“They were quick, quiet, everything's working so far. Everything's good. They replaced two old hot water heaters. I would rate the overall experience as an A+. I would recommend them.”

Review by
06/13/2017

“There was nothing particular that I liked. They worked on my A/C. I wasn't there when it happened, it was my wife, but as far as I know, it was good work. I would grade them as an A. I would recommend them.”

Review by
06/13/2017

“Abacus just came and did the clean air conditioning check. I'd probably give them an A overall. There really wasn't much to be done except for the air conditioning check. I have recommended them.”

Review by
06/13/2017

“I liked that the service was thorough and there were other recommendations. They worked on the air conditioning. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/13/2017

“The gentleman was really knowledgeable about the repair and he fixed it quickly. They repaired my water heater. They get an A+. I would highly recommend Abacus, and I've already recommended them a few times.”

Review by
06/13/2017

“They were on time, professional and did a good job, best I can tell. They did two things. One earlier was an A/C, and later they changed out a water heater. I would grade my overall experience with Abacus with an A-. I would highly recommend them.”

Review by
06/13/2017

“I liked everything about them, their promptness, the ability to get the work done, price, getting ahold to them. It was easy to get ahold of them. No bad experience at all. I had Abacus do air conditioning work. I bought an air conditioner unit through them that they installed, and I also have an annual maintenance agreement with them. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/13/2017

“I believe they did some work for me earlier in the year. They always come within the window that they tell me. They're quick to call me back whenever I called to try to schedule an appointment. They had very good customer service. They did quality work as well. Abacus gets an A+ overall. The customer service, cleanliness, and punctuality was the best part. I have recommended them.”

Review by
06/13/2017

“The product they installed was good. I guess you can say I was pretty pleased with it. The price was, I thought, quite extreme, but we didn't have much choice and we were in a hurry to get it done; they were ready to do it and did quite well. They installed an A/C unit upstairs. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/13/2017

“There was nothing in particular that I liked about them. They did some repairs on my air conditioning system. I would grade the overall experience with an A. Regarding punctuality, there was a problem with them getting there on the agreed-upon time, but it wasn't all that bad. I would highly recommend them.”

Review by
06/13/2017

“I didn't have a positive experience. I had a positive experience when they first came out, and then when I asked them the second time—I signed this deal that I belong to a certain club or something, and they do certain things. So, the guy came out. We wanted our hot water heater drained, and so he went up into the attic and come back down and told us all this stuff that he can't touch it, because it's not up to code and went on through all this stuff. He wanted to sell $2,000 worth of a hot water heater. I said no. Everything he said, I couldn't believe. After he left, I went up and checked, and I hired another plumber to come out—and there was nothing wrong with that water heater. He said he used to work with Abacus also, and what they do, they bump you up on stuff; it's like a sales type thing. I would not use them. I would not recommend them. I have a real bad taste in my mouth for those guys. I would give the overall experience with a poor grade. I have two different things. The people that came out and solved one problem—they did excellent, and they were really nice. Then when I called them in the second group, the second guy, it was a sham. It was terrible. I don't know how to put it. He was very nice, but he lied through his teeth through the whole thing.”

Review by
06/13/2017

“They did some work last fall. I think they checked our air conditioner. It wasn't good. There was a lot of stuff that wasn't explained to me. They talked us into paying an annual fee to have our unit checked. We bought that, they checked our unit, and I never heard another word from them. All of a sudden after I had to have some work done on my air conditioner, I get a call from them and they said, ‘Didn't you know you had another call from us?’ And I said no. That was not explained to us and it was very frustrating. So I have no plan renewing or engaging Abacus again. I'd give them a C- overall. Their punctuality was alright. I would not recommend them.”

Review by
06/13/2017

“That was a while ago. I was happy with them. I think the appointment window was very reasonable for having me come home from work. It wasn't like a six-hour window. The service technicians were always friendly and helpful. They always give you a quote before performing the job. And you can choose levels of completion for your job if you just want something basic, or if they have something more to offer. There's no pushing you to choose a specific service, it's based on what you want to do, and I appreciated that from them. I want to say the most recent time they came out was to service my A/C units. I'd give them an A+ overall. I would recommend them.”

Review by
06/13/2017

“They do exactly what they are supposed to do, when they are supposed to do it. They call and follow up. They do a great job. That's why we continue to use them. They installed brand new air conditioners for us. I called them, they came, and it's working. Everything's good. So I have no bad things to say about them. I would grade the overall experience with an A. We like what they do, and we trust them. They make errors. Maybe the installation of the original unit might have been a part of the problem. When they say they were going to call, they call and follow up. I would recommend them.”

Review by
12/12/2016

“They were attentive to my needs, what I needed, and they talked to me about what was going on, what had happened, and just did what I needed, and didn't try to talk me into extra stuff. My house was struck by lightning so they helped with my air conditioner. I lost my garbage disposal and they replaced that. I had to get a board for my electrical box because it was damaged. It was my first time using the company. I had three or four technicians. I had three different experiences. I'd give them between an A and A+ on all three. They did air conditioning, plumbing, and electrical work. I had to buy appliances to replace the appliances that got hurt, which they did not do. I realized I needed one, I called them out, they replaced it, and then were gone. It wasn't a big ordeal.”

Review by
12/02/2016

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12/02/2016

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12/02/2016

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12/02/2016

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Review by
11/29/2016

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Review by
11/29/2016

“Very professional and knowledgeable”

Review by
11/29/2016

No review comments provided

Review by
11/10/2016

“Like the service. Very prompt.”

Review by
11/10/2016

“Always have been very pleased with service. Last two times have had to have service man back to correct problem.”

Review by
11/07/2016

“Very professional and quality work completed by Abacus technicians. I would highly recommend this company for anyone's HVAC or plumbing needs and I will certainly use them again when the need arises.”

Review by
11/07/2016

“Abacus service representatives are extremely professional and competent.”

Review by
11/07/2016

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11/07/2016

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Review by
11/02/2016

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11/02/2016

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11/02/2016

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11/02/2016

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Review by
11/02/2016

“Very professional organization. They have very good customer service department which follows up on appointments. The service technicians are knowledgeable and courteous. I am very pleased with their work and attitude.”

Review by
05/18/2016

“Great work overall and advised on how to get cleaner more efficient air flow in the house which I will be using soon.”

Review by
05/16/2016

“The work once completed was very good. However, when we first we called, they responded right away but they did some work but didn't find a leak until I called the next day because the unit was running but no cool air and our house was all foggy from the Freon leak and the air stopped cooling. I called again and they came out again, and fixed and replaced all. Then the final result was wonderful.”

Review by
05/13/2016

“While Abacus is consistently ‘professional’ and talks a good game they are certainly ‘price gouging’ the customer and look for things that are NOT causing problems and want to fix them. I have had a contract with them for 5+ years but never again. They came in to look at A/C unit and gave me a price quote that was 1.5 times higher than any other I received with no other options. I had the work done by someone else needless to say. In addition they took a look at hot water heater that was not heating properly and told me plumbing was installed incorrectly and not 'up to code' and to do the work they would have to do that first. NOT TRUE. Had work done by another company by half the price and I did NOT have to have the plumbing changed. I feel as if they are no longer trustworthy. My contract covers A/C inspection this year and did not/will not use them will use a different company even though already paid for service.”

Review by
05/12/2016

“I had to put a negative overall grade of C because my A/C was working fine until a technician came to do a tune-up and then suddenly it broke. Perhaps it was on its last legs and the timing was merely coincidental but I remain frustrated and angry about having to purchase a brand new unit from them the next day when the weather turned hot and humid. Both techs were knowledgeable but that doesn't change the fact that it was working and then it wasn't after the first technician touched the unit.”

Review by
05/09/2016

“We had Abacus out to evaluate problems with our furnace. Upon inspection, the technician informed us that the heat exchanger was broken and needed replacement, and was not under warranty. Upon discussing with others, we found the 1-year old furnace would probably still be under warranty. I called back, and they confirmed that it was not, especially since it had been installed with other non-OEM components. I followed up with another A/C repairman and they replaced the heat exchanger, UNDER WARRANTY, so while we paid for service, the parts were covered, saving hundreds that Abacus would have incorrectly charged. This has left a horrible taste in our mouths.”

Review by
05/09/2016

“The plumber was nice and professional. However, the Abacus A/C guy tried to rip us off. That is why I will not recommend Abacus. The A/C guy told us we needed an entire A/C redo - The inside A/C is a 215 unit. The outside units were 28. He quoted us $1K-$12K to replace everything because he said that the A/C unit was set up and illegal. He said he couldn't believe it passed inspection when we bought the house. He said it was completely obsolete and bad. He said the bearings were shot. The Abacus A/C guy never even got on our roof to look at the outside unit. I called a different A/C company come and look. He said everything is running fine and up to code. He said there is nothing wrong with our A/C units inside and out. Thank Goodness I got a second opinion. The Abacus A/C guy tried to rip us off. He also laughed about the situation a lot while assessing the situation. He was more interested in speaking to my 12 year old child then speaking to us about our quote. My husband was upset that he was there for business and then sat down to talk to us about the A/C units and then started conversation with my child. Therefore, I will not recommend Abacus for any service due to the overall service provided by the A/C department.”

Review by
05/06/2016

“Ron  Dixon and the install crew were prompt, efficient with their time, cleaned up very well after completing the job and very professional. We are very pleased with our new heating and A/C. We love the 1 year warranty.”

Review by
08/26/2015

“I like that they're fast and usually give same-day service. They did air conditioning repair. I used them before for a different issue, too—for a prior experience. I’d grade them an A-.”

Review by
08/26/2015

“They're on time, and they're fine. They did the air conditioning, and they maintain it for me. Somebody told me about them, and that is how I found them. I would give them an A-.”

Review by
08/26/2015

“I've used them for years because of their timeliness and their professionalism and because they do what they say they're going to do. It's generally at a fair price. They installed a new air conditioner. I heard them as a referral. I would give them an A.”

Review by
08/26/2015

“They seemed to know what they were doing, and that’s what I liked about them. They worked on my air conditioning unit, and I'm getting ready to have some plumbing work done and probably a little bit of electrical work, too. I would give them an A.”

Review by
08/26/2015

“I used them several times before. Their workers are very professional and knowledgeable. They show up on time, they don't try to oversell you on things that you don't need, they're realistic about what's going on, and they’re very helpful. They did air conditioning repair work. They get an A rating.”

Review by
08/26/2015

“They're very personable, and they are professional. We had them install an air conditioning and heating system in our house, and they service it two times per year, as scheduled. I think we picked them out of a Best Pick Reports book. I would grade the company as an A.”

Review by
08/26/2015

“They did air conditioning work. They installed partial. I give them a B, I can tell you the truth but it's very politically incorrect. They had hard workers, but had no touch, no sense of fine tuning, everything they did very rough, they treated their equipment rough, they did a decent installation on mine, but they figured out it was leaking real bad, they thought, and I think it's because, they were just not careful with their own equipment, they also were not putting the high pressure copper joints correctly, they couldn't get their torch to work, because they were too rough on it, banging it around, just one thing after another after another, where as the people who supervised that came out afterward and checked it out, and were going to fix whatever it was. They weren't laborers, it was like the guys who did the first work were laborers, and the guys who came out later to find out why it was leaking were very high quality technicians, the difference, they need to have more technicians around their installations and less laborers.”

Review by
08/26/2015

“I like a lot of things about them. Their pricing is up front. They bring their iPad with the prices on it, so it's not like someone's pulling a number out of a hat, and I like that. I like that they're on time. I like that he'll tell me what he can fix, and he'll tell me what he doesn't have to fix—I like that very much. They’re very professional, and I use them over and over. They’ve done a couple of things for me—one was electrical work, and the other was plumbing work for the shower. They changed some fixtures for me, and they've also done electrical work—running a line to my A/C that it required. It was really good because another air conditioner guy had been out there and didn't even tell me that it was missing something; it was missing a breaker that it should have had. So I got the Abacus guys out here, and they finally fixed the problem, because the problem had been happening over and over. They came out and fixed the problem. It was a good experience. I’d grade them as an A.”

Review by
08/26/2015

“Just the one time, they cleared a drain for me. It was great, the technician was very informative. I liked the technician, he was, full of information, he gave me the background on what he was going to do before he did it, and made sure that I was OK with everything, all the work that he was going to perform before he performed it, the technician was very good. I heard about them from commercials on tv all the time that I see them, they have a very good reputation from what I understand, the first time I've actually used them, I had them give me an estimate on some air conditioning work last year but I didn't go with them, they were a little bit pricier than the guy that I went with. I would give them an A.”

Review by
08/26/2015

“The guy was very professional, he knew his stuff, and he got my A/C unit running. It was for a rental property that I was living at. He came in, fixed everything, and got it working again. He knew exactly what was wrong. It's took 30 to 45 minutes of trouble shooting issue, but he was able to figure it out eventually. It was something he never run into before, but he was able to solve the problem and fix everything. He got everything up and running again and he knew his stuff backwards and forwards. I would recommend them to anyone, and if I have an issue again, I would be calling them over anyone else. He did a great job, a really good job. I would give them an A.”

Review by
08/26/2015

“They put in my air conditioner. They were extremely professional, and the guys were all experienced. They came in and did the job. They did what they said they were going to do, they did it in a timely fashion, and they didn't lollygag around or anything like that. I was very pleased with them. These guys come across as pretty professional and everything like that. I called them up, and they sent a gentleman out here. He came in, took care of the problem, and did a great job. They’re A+.”

Review by
08/26/2015

“They were great. They do very good work, they clean up very well, they keep us well informed of what's going on and how they're doing, and we have had no problems with them at all. They had to fix a sewer line. Originally, we had a problem with an air conditioner, so I called them to get a quote , their quote was very good, and we went ahead and used them. They get an A grade for excellent work.”

Review by
08/26/2015

“We've got a service contract with them for the town house that we're going to rent. They checked out the electrical system, they did an upgrade of the box, and they checked out the HVAC. I have not had to do the water system yet, but they seemed to be very professional, and they did very good work. I was aware of them through word of mouth, general positive feedback, and various things. They’re an A-grade company.”

Review by
08/26/2015

“They're very thorough, and they're very straightforward in explaining things to you. A couple of times, I've had to call them back for minor issues. They replaced the furnace, they replaced my air conditioners, and they service them annually. They did both plumbing and heating and air works. They did water heaters—they changed those. I've used them for a number of years. I would definitely rate them as an A.”

Review by
08/26/2015

“My impression of them, the main thing they did for me is replace our A/C system, and the work they did is phenomenal. I think they're very expensive, but they did amazing work. They installed a new one, 2 units. I would give them a B just because they're a little bit more expensive, and they also can be kind of pushy as far as trying to sell you stuff.”

Review by
08/26/2015

“The quality of work was good. I would give the company an A+.”

Review by
08/26/2015

“Everything was good—100 percent good.”

Review by
08/25/2015

“They're prompt, they're clean, and whatever you ask them to do, they take care of. They get it done and generally same day service for me. They've done my ductwork for my air conditioning and heater. They replaced my air conditioning unit and furnace. They completely redid all the water pipes in my house from the old galvanized piping, and they put in a complete water filtration system in my house. I would certainly recommend them to a friend. They get an A+ from me.”

Review by
08/25/2015

“They handled some plumbing issues that was related to my A/C. I liked their prompt response and their knowledge. My home warranty didn't cover the expense, but that was that. I would tell my friend that they were fair. I would give them a B.”

Review by
08/25/2015

“They did what they said they were going to do. They put in an air conditioning system. They also did some plumbing work. I would recommend them to a friend. They’re an A-grade company.”

Review by
08/20/2015

“I liked the plan because I get both of my air conditioners checked for $99 a year. They've done some electrical work for me in the past. I'd give them an A rating.”

Review by
08/20/2015

“I liked that they were quick and professional. I had them do plumbing and A/C. work I chose them because of their reliability. They’re an A+ company.”

Review by
08/20/2015

“They were on time, and they did what they said they were going to do with no surprises. They did plumbing, electrical, and HVAC work. I chose them because they could address all of the items with one company. They’re an A-rated company.”

Review by
08/20/2015

“I liked the ease of scheduling. They didn't really fix the problem. I still need to talk to them about that. But they did some work for me in my garage. I chose them because they were easy to get to. They were able to come right out, just the ease of use. I would say a C.”

Review by
08/20/2015

“We use them for our air conditioning and for our plumbing. They're professional, and they’re pretty much on time. The nice thing is that they'll keep working until they get it the right way. I chose them because of references. I'd probably give them an A-.”

Review by
08/20/2015

“I like that they're honest. The three guys that I had out there were open and honest about what needed to be done and what didn't need to be done. They're very courteous and professional. The first time we had them come out, they installed an igniter onto the existing water heater, and then they put in a water filtration system. The last two guys were out for air conditioning work, and the second guy had to come out and put some Freon in one of our old existing air conditioning units. I would rate them as an A-grade company.”

Review by
08/20/2015

“They were on time when they said they were going to come, were pretty responsive, responsive in terms of being able to give me estimates and quotes right on the spot. I had some electrical work and some air conditioning work, that's where I'm not quite as satisfied with them and did not use them to do the air conditioning anymore. I chose them to do the electrical work because they were reasonable and reasonably priced and had come recommended. Off their electrical work, I'd give them a B.”

Review by
08/20/2015

“I've already kind of posted in several places what happened and Abacus kind of refuses to think that they did anything wrong so I'm kind of done with them. I thought that their prices were not fair and I felt that their technician was not truthful. Because I had a second opinion by an air conditioner guy who installed my air conditioner and had done check ups in the past and they basically told me I had mold in my plenum and I did not. they overfilled my system with coolant, refrigerant, whatever it's called and when my air conditioner guy, the second opinion went out there, they had left my duct unvented. They had to take apart the ductwork and tape it to look at the plenum. They didn't tape them back and I've done business with this air conditioner guy for years like I've said. He's a mom and pop, and it was him and his sons that run the business and they're very honest and he put in my system so he knew exactly what was up there and when he shows up and says your vent has been untaped, I know my husband didn't do that. And I don't go up there. So I put a thing on (inaudible) and Abacus replied that they thought their prices were fair and they thought their technician didn't do anything wrong and I'm walking away. I heard really good stuff about them. I had prepaid for stuff, for the air conditioning and heating inspections and now I'm not even going to have them do my heating inspection because they're going to tell me I need something else.”

Review by
08/20/2015

“They have wonderful customer service. I appreciate them. I’d give them an A grade.”

Review by
08/17/2015

“I'd give them a B.”

Review by
08/17/2015

“I liked them. I thought they did a great job, and I'm very pleased. I would use them again. They did mostly air conditioning work and a filter, and they did some other small things for me. Also, I had an electrical part that needed work, and they did a good job. I chose them because I had heard that they were really good—I wanted someone that knew what they were doing and would do a good job. I'd grade the company as an A.”

Review by
08/17/2015

“They were there on time. I believe it was an A/C service. We have a contract with them. I'd give them a B+.”

Review by
05/20/2015

“We did use One Hour. They were exemplary in their work and wonderful with their follow-up. They were expensive. I had a positive experience with One Hour. One Hour is the company that came out within one hour and handled the whole thing. We had a horrible experience with a different company. We had one of our air conditioning units not cool and the other company put us off for four or five days, so we called One Hour. I'd give One Hour an A.”

Review by
06/04/2014

“The tech was nice, the technician was nice. I just would've preferred one who thinks outside the box rather than someone who says you need a whole new system, considering that we just bought a new system inside and out, the coils and the furnace. His idea of fixing the problem was to buy a whole new one. They claimed that they are Irish and my husband is Irish, like from Ireland, so he went with them. I would give them a D.”

Review by
06/04/2014

“Abacus did everything great. The lady on the phone was very nice, and I was impressed with the on-time arrival of the workers. They put on booties before they came in the house, and they didn’t make a mess. They listened to what I had to say, and the work didn’t take long at all. I’d give them an A+.”

Review by
06/04/2014

“Abacus replaced a vent motor, a blower motor, and a thermostat. It worked afterward, and I didn't have to call him back. I would give them an A.”

Review by
06/04/2014

“Abacus was very quick to get out here and get the job done. They changed out a circuit and fixed the air conditioning, and I have no complaints. They’re an A-grade company.”

Review by
06/04/2014

“The technician that came out to solve my problem was very courteous, very nice, and very friendly. I had some problems with my dishwasher backing up. This happened late at night, before Thanksgiving, and they provided 24-hour service. I would say they’re an A.”

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